Hello, I have a problem with My Moto G60s, (I am from Argentina and maybe You don't understand me)
It seems that My device has some malwares installed, and I think that some of them are:
-HiddenMenu
-LifetimeData
-Sar Control Service
-Acceso al operador (*Operator Acces*)
-Almacenamiento de configuración (*Settings Storage*)
-CQATest
-Almacenamiento de calendario (*Calendar Storage*)
-Aprovisionamiento de cliente OMA
-Sevicio de aprovisionamiento de operador
I consider that apps are suspicious and dangerous, and y don't remember that apps were installed in my device.
A few Months algo, I tried to downgrade Android 12 to 11 (flashing the rom with adb), from a malicious web (that i havent know idea of this) but it went wrong, and My phone has bricked.
After a minute, i rebooted mi phone many times, but it still bricked and I could not do nothing. And for fix it, i tried to flash My phone to Android 12 at the same way, and it rebooted normally.
But after that, i hace noticed that it has so many Bugs, like:
lags on the touch when is charging, battery drain, WIFI disconnection when it's conected, VOLTE disconnection, slow Charge, Bugs when I go to a web page on Chrome, Android system Bugs and lag and ping while a play videogames, like Brawl Stars, Roblox, or Free Fire.
I have contacted three weeks algo to Argentinian Motorola Phone number, and they told me they Will came to carry mi phone to CABA, Buenos Aires for fix My phone, and the friday has come, and they bring me a paper that says some recommendations for make the battery more longer. When i have configured My phone, and was ready, i hace Charge it, and while was charging, i noticed lags and bugs on the touch and the apps.
After 3 days of use, i have noticed again, that the suspicious apps still staying in My phone.
I have posted My problema in Lenovo Forum and some users and Motorola Oficial Agent, told me that *HiddenMenu* is an spyware app, that use My phone campera to spy.
*Motorola only told me that trie to post My problem here for try to fix it*.
Please, Tell me what must i do for fix My phone once and for all.
PLEASE, LOOK THE SCREENSHOTS.
Unless your device is completely dead, it is not bricked.
If you are concerned with possible spyware, perform a clean flash with factory firmware - wipe all user data. Any malware should not be able to persist beyond a factory reset.
Be aware of the apps you install as some (games, social media, etc) may contain embedded malware. Factory system processes are generally trustworthy because everything has to pass inspection and review before it's released for public use.
I can't, because the malware applications are parte of Android system. I tried uninstalling HiddenMenu, SAR CONTROL Service, Lifetime Data, with Windows cmd program. It works for that malwares, but i was suspecting Operator Access app (that is a system app too), i unintalled the app with cmd, and My phone stoped responding, and it turned off. My phone restarted, but with a infinite loop.
When it started, the phone turned off, and again restarted.
I had to use Lenovo Smart Assistant and rescue for fix it. After follow all the steps, My phone restarted normally, but being in factory reset.
After set up mi phone, i check if the malwares still are in My phone. And yes, still in My phone.
After do all of that, I contacted yo Motorola and then I post My problem here.
Related
Lots of us have been frustrated with the latest updates negatively affecting the Adaptive Fast Charge and mabe some other features. To be blunt , I have tried everything imaginable: Wipe cache partition, numerous reboots, failed attempts to fully root the phone (got to lollipop downgrade, no wifi) Then bricked it. How aggravating of an update experience!! Well, this is what finally worked for me and I believe for all. Back up your phone, Use the Samsung Smart Switch on your PC to access the phone, select "more" in upper right corner, emergency software recovery, initialization, device initialization. This will wipe the current flash and reinstall. I dont recommend using the Verizon update assistant to do this since that is what caused the problem. I believe the software package is too big to install the way updates are usually done, causing a file to not load fully. My phone is Fast Charging again after doing this and hopefully will continue to do so. Samsung should be looking into a possible patch to make sure all good.
If you tried and failed at fully rooting like I did and bricked your phone. Plug into your PC and use the Verizon upgrade assistant to repair the phone. It worked like a charm. Smart Switch wouldn't recognize the phone in this state and Odin would not put the lollipop back on as planned, so no root. If I would have known all the extra steps required to root in advance, I would have skipped it entirely. There really isnt an easy way to root these.
Update: It has been a couple days since the reflash, my phone is back to slow charging with fast charge working intermittently. Looks like a software update/patch is going to be the fix. Call your service provider and complain that we want this issue resolved ASAP.
Hi everyone! Is there anybody know what is causing this horrible battery drain and what to do to fix it? I'm on LeeDroid 125. Thanks for answers!
I have also above 30% drain on Standby
Same problem here. The Gsam battery monitor app shoes that it is something to do with the HTC dialer. I've tried clearing the app data / cache. Clearing phone cache / dalvic. Re-flashing the firmware. Formatting and re-flashing LeeDroid. Setting the device up as a ' new ' device without restoring any of the apps or app data and only installing limited apps a couple at a time to see it there is something triggering it. So far nothing has worked for me.
I'm running US Unlocked on T-Mobile / Metro PCS. It was working great with Nougat LeeDroid.
The only thing that slowed the battery drain is keeping it in airplane mode unless I need to use data or make a call.
Hopefully HTC will re-release the US Unlocked RUU soon so I can try that.
***Update: I think I solved / fixed my battery drain problem. When I "Converted" my phone to "US Unlocked" I used "Super CID" instead of the "US Unlocked CID".
So, I changed it from super CID to US Unlocked CID, reflashed US unlocked firmware, flashed TWRP, formatted and flashed LeeDroid un-rooted. Phone has been running a couple hours now and drain appears normal, the HTC dialer has little to no activity in Gsam battery monitor. I will re-root it later.
Battery drain resolved
morr22066 said:
Same problem here. The Gsam battery monitor app shoes that it is something to do with the HTC dialer. I've tried clearing the app data / cache. Clearing phone cache / dalvic. Re-flashing the firmware. Formatting and re-flashing LeeDroid. Setting the device up as a ' new ' device without restoring any of the apps or app data and only installing limited apps a couple at a time to see it there is something triggering it. So far nothing has worked for me.
I'm running US Unlocked on T-Mobile / Metro PCS. It was working great with Nougat LeeDroid.
The only thing that slowed the battery drain is keeping it in airplane mode unless I need to use data or make a call.
Hopefully HTC will re-release the US Unlocked RUU soon so I can try that.
***Update: I think I solved / fixed my battery drain problem. When I "Converted" my phone to "US Unlocked" I used "Super CID" instead of the "US Unlocked CID".
So, I changed it from super CID to US Unlocked CID, reflashed US unlocked firmware, flashed TWRP, formatted and flashed LeeDroid un-rooted. Phone has been running a couple hours now and drain appears normal, the HTC dialer has little to no activity in Gsam battery monitor. I will re-root it later.
Click to expand...
Click to collapse
***I re-rooted with SuperSU and everything seems to be fine. Battery drain has not returned.
morr22066 said:
***I re-rooted with SuperSU and everything seems to be fine. Battery drain has not returned.
Click to expand...
Click to collapse
Really? SuperSU against magisk solved the problem? Will try with LeeDroid R126...
morr22066 said:
***I re-rooted with SuperSU and everything seems to be fine. Battery drain has not returned.
Click to expand...
Click to collapse
It's worked! Flashed Lee R126 with supersu and no battery drain by mobile network standby! Many thanks!
SuperSU
vyklouz said:
It's worked! Flashed Lee R126 with supersu and no battery drain by mobile network standby! Many thanks!
Click to expand...
Click to collapse
Glad it worked. I have always had better luck with SuperSU, it may not have all the features but it is usually more reliable. I try magisk once in a while but on a fresh clean install it has caused me problems.
I have the same problem, mobile network standby battery drain after Oreo update. I'm not expert about rooting phone or flashing rom, what can I do without these option?
Add me to the list of people with this issue post Oreo update. For me, at the end of a day, Mobile Network Standby will have drained 35-40% of the battery. This is in an area with good cell reception, and without this issue on Nougat.
Sono un utente italiano ed anche io dopo aver aggiornato ad oreo ho il consumo molto alto di "standby rete mobile" 25-30-35%. Segnale sempre molto buono in 4g o 4g+. Può essere qualche bug di oreo?
morr22066 said:
Same problem here. The Gsam battery monitor app shoes that it is something to do with the HTC dialer. I've tried clearing the app data / cache. Clearing phone cache / dalvic. Re-flashing the firmware. Formatting and re-flashing LeeDroid. Setting the device up as a ' new ' device without restoring any of the apps or app data and only installing limited apps a couple at a time to see it there is something triggering it. So far nothing has worked for me.
I'm running US Unlocked on T-Mobile / Metro PCS. It was working great with Nougat LeeDroid.
The only thing that slowed the battery drain is keeping it in airplane mode unless I need to use data or make a call.
Hopefully HTC will re-release the US Unlocked RUU soon so I can try that.
***Update: I think I solved / fixed my battery drain problem. When I "Converted" my phone to "US Unlocked" I used "Super CID" instead of the "US Unlocked CID".
So, I changed it from super CID to US Unlocked CID, reflashed US unlocked firmware, flashed TWRP, formatted and flashed LeeDroid un-rooted. Phone has been running a couple hours now and drain appears normal, the HTC dialer has little to no activity in Gsam battery monitor. I will re-root it later.
Click to expand...
Click to collapse
Please explain what I have to do step by step to solve this problem.
Ben1483 said:
Please explain what I have to do step by step to solve this problem.
Click to expand...
Click to collapse
I doubt changing all that is what fixed it. I'm thinking checking/resetting APN/mobile network settings may have done it. Wiping caches may have done it (which is part of what he did). A clean install almost definitely would resolve any issues. There are instructions posted for all of these.
Hello! I am going to describe my issue with 2 years old nexus 5x which is restarting randomly.
It all started a couple of days ago when my phone started to ask me to enter PIN code. That happened randomly. After entering the code my phone worked completely ok.
But yesterday it started restarting on its own. The restart happened once, than I suddenly got a message before loading screen saying: "Your device is corrupt. It can not be trusted and may not work properly".
Today my Nexus restarted around 10 times. These restarts do not depand on phone usage, since it is restarting randomly (when charging, when not charging, when using it, when screen is off).
I decided to clear cache partition factory reset it and update apps. Unfortunately that did not help, since my phone is restarting even more frequently. Normally it freezes for 5 seconds and than restarts. Sometimes I still get the message: "Your device is corrupt...", but not always.
My Nexus has not been modified (it is not rooted and it is running android 8.1 with november security patch). Also apps have been installed only from play store and not from unknown sources.
I would really need your help. Has anybody experienced any similar issues or does anybody know what could cause the restarting?
Thank you in advance.
@tic_tac7: probably it's a conveniant variant of BLOD. So save everything important on another storage immediately.
This message comes from bootloader. Because the reboots happen also during standby, it's imo useless to flash a kernel which lets the big core sleep, but that's a misty guess. Nevertheless you could try the latest ABC-Oreo (needs TWRP by ADB) without anything more for testing. If reboots are going on > bin.
rp158 said:
@tic_tac7: probably it's a conveniant variant of BLOD. So save everything important on another storage immediately.
This message comes from bootloader. Because the reboots happen also during standby, it's imo useless to flash a kernel which lets the big core sleep, but that's a misty guess. Nevertheless you could try the latest ABC-Oreo (needs TWRP by ADB) without anything more for testing. If reboots are going on > bin.
Click to expand...
Click to collapse
Thank you for your response. Is installing a custom rom the only possible soultion?
No. It's no solution. It's a vague trial.
tic_tac7 said:
Thank you for your response. Is installing a custom rom the only possible soultion?
Click to expand...
Click to collapse
If you are original owner of phone for up to 30 months, go here and let LG fix (or attempt to) the phone. Mine required two repairs. If you are not in the US, check with LG support in your country.
Hello everyone.
I'm currently with an annoying issue:
My Samsung Galaxy S9 (non-rooted) is randomly rebooting only while idle.
Whenever I'm charging, playing or perform any interactive activity, the phone works as it has been working for the past 2 years.
As soon as I left it idle for a while, it simply reboots. Usually do not take more than an hour for the reboot to happen.
Already performed a facory reset, cleared cache, force shutdown (power + volume down), worked on safe mode and nothing seems to lead me to the root cause.
It started on tuesday (December 29th @2020).
Thanks in advance,
Caio
I have had a similar problem for a long time. Sometimes my Galaxy has given to restart without stopping as far as it wants ... Once it happened to me that for a day it did not stop restarting after installing the Google assistant, only by entering safe mode and deleting it I could solve it .. . And one of the last was that I changed the CSC and the mobile just did not stop restarting, even after downloading and reloading it, I deleted and formatted absolutely everything and I could not use the mobile normally ... After several tests I realized that it restarted after unlocking, so I deactivated the passwords and fingerprint but it did not work, so it occurred to me to install another launcher and problem solved. I have no idea why this is happening to me, maybe is an error in the internal memory due to a bug in the firmware (?)... Anyway, I had read some time ago that there were similar problems caused by a GPU failure in the Snapdragon models, but I no idea.
Renos_Z said:
I have had a similar problem for a long time. Sometimes my Galaxy has given to restart without stopping as far as it wants ... Once it happened to me that for a day it did not stop restarting after installing the Google assistant, only by entering safe mode and deleting it I could solve it .. . And one of the last was that I changed the CSC and the mobile just did not stop restarting, even after downloading and reloading it, I deleted and formatted absolutely everything and I could not use the mobile normally ... After several tests I realized that it restarted after unlocking, so I deactivated the passwords and fingerprint but it did not work, so it occurred to me to install another launcher and problem solved. I have no idea why this is happening to me, maybe is an error in the internal memory due to a bug in the firmware (?)... Anyway, I had read some time ago that there were similar problems caused by a GPU failure in the Snapdragon models, but I no idea.
Click to expand...
Click to collapse
I already use Nova Launcher, so I dont think this will fix my problem. Now its taking more time between rebooting cycles buts its still there.
I guess my last attempt will be to flash a stock ROM and see if it works.
CaioBomani said:
Hello everyone.
I'm currently with an annoying issue:
My Samsung Galaxy S9 (non-rooted) is randomly rebooting only while idle.
Whenever I'm charging, playing or perform any interactive activity, the phone works as it has been working for the past 2 years.
As soon as I left it idle for a while, it simply reboots. Usually do not take more than an hour for the reboot to happen.
Already performed a facory reset, cleared cache, force shutdown (power + volume down), worked on safe mode and nothing seems to lead me to the root cause.
It started on tuesday (December 29th @2020).
Thanks in advance,
Caio
Click to expand...
Click to collapse
reflash firmware via Odin. gert FW(firmware) from sammobile.com/firmware and use SamFirm to download, as it downloads 4x faster than from thr site directly. When flashing, use the HOME_CSC vs just the CSC file, as the csc factory resets whereas home_csc keeps your files and settings etc etc. If that doesnt fix it, you have a hardware issue(IMO, at least, and ive been rooting samsungs for a decade). If you have a hardware issue, id get it as good as i could and use the trade-in specials sammy has going
EDIT: Apparently this was a result of using the wrong setting for enabling hotspot in PropsConfig. Because all that stuff was set during bootup, deleting apps wouldn't change the situation. Setting worked fine on my Pixel XL, but not here. Changed the setting and all is well.
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So, this is a weird issue I was curious about and may have missed on my searching. Every time I reboot the phone, when I got to log in it immediately follows up with a soft reboot. It's been happening for a while, and I'm not sure the source of the issue.
Running stock 12 ROM and rooted, but I disabled SU, modules, and Nova and am still running into the issue.
Might be quicker and easier to back up your required files and just factory reset.
Texan1 said:
Might be quicker and easier to back up your required files and just factory reset.
Click to expand...
Click to collapse
*sigh* I kinda made this post to avoid that step.
somethingsomethingroot said:
*sigh* I kinda made this post to avoid that step.
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Click to collapse
I know, it's just that it sounds like you've already disabled some things that could be causing it, which hasn't helped. If it was me, with something like constant reboots, I'd want to start fresh just to make sure they are eliminated for good
somethingsomethingroot said:
So, this is a weird issue I was curious about and may have missed on my searching. Every time I reboot the phone, when I got to log in it immediately follows up with a soft reboot. It's been happening for a while, and I'm not sure the source of the issue.
Running stock 12 ROM and rooted, but I disabled SU, modules, and Nova and am still running into the issue.
Click to expand...
Click to collapse
I've seen reports of "random" (=not intentional) reboots after
+ booting up the phone
+ using the FP scanner
+ making videos or shooting photo
+ doing a firmware update (I've seen both reports of ppl that "officially" OTAed & used manual flashing)
+ doing nothing
+ doing something
Some were able to fix their issues by factory resetting, some needed replacement devices. Some reported that even after a factory reset, the issue still persisted, but they were able to fix it by NOT using a backup via cable, some reported that even the Google Drive backup "corrupted" their phone (fix after setting up everything by hand from scratch). Some even reported their issues to get fixed via a software update.
So it seems to be connected to hardware (= replacement device) and/or software simultaneously (=fix via reset).
Strange this is since there are also numerous reports of Samsung owners that upgraded to A12 about random reboots. So it might even be something Android 12 related, or it's just Samsung also implementing similar bugs without it being A12 related (unlikely, since the reports seem to be centered around people using the new A12 update).
I also had the random reboot problem (~ 6 times a day, when doing nothing, it just rebooted when the phone layed on the table in idle). I wasn't able to fix it via a reset, so I got a replacement device.
I also have the "random" reboot problem on my Pixel 3 since upgrading to Android 12 (never had any issues all the years I've been using that phone), so that issue is clearly caused by A12, but I haven't troubleshot it/ tried to solve it, since I don't actively use the phone currently.
Aside from trying a factory reset and minding the backup issue (especially backups that you got from phones that did NOT have Android 12), there is not much more that you can do (ofc you could also use the Pixel repair/android flash tool to do a "clean" install of Android on your phone). Next step would be to contact Google.