Nexus 5x randomly restarting - Nexus 5X Q&A, Help & Troubleshooting

Hello! I am going to describe my issue with 2 years old nexus 5x which is restarting randomly.
It all started a couple of days ago when my phone started to ask me to enter PIN code. That happened randomly. After entering the code my phone worked completely ok.
But yesterday it started restarting on its own. The restart happened once, than I suddenly got a message before loading screen saying: "Your device is corrupt. It can not be trusted and may not work properly".
Today my Nexus restarted around 10 times. These restarts do not depand on phone usage, since it is restarting randomly (when charging, when not charging, when using it, when screen is off).
I decided to clear cache partition factory reset it and update apps. Unfortunately that did not help, since my phone is restarting even more frequently. Normally it freezes for 5 seconds and than restarts. Sometimes I still get the message: "Your device is corrupt...", but not always.
My Nexus has not been modified (it is not rooted and it is running android 8.1 with november security patch). Also apps have been installed only from play store and not from unknown sources.
I would really need your help. Has anybody experienced any similar issues or does anybody know what could cause the restarting?
Thank you in advance.

@tic_tac7: probably it's a conveniant variant of BLOD. So save everything important on another storage immediately.
This message comes from bootloader. Because the reboots happen also during standby, it's imo useless to flash a kernel which lets the big core sleep, but that's a misty guess. Nevertheless you could try the latest ABC-Oreo (needs TWRP by ADB) without anything more for testing. If reboots are going on > bin.

rp158 said:
@tic_tac7: probably it's a conveniant variant of BLOD. So save everything important on another storage immediately.
This message comes from bootloader. Because the reboots happen also during standby, it's imo useless to flash a kernel which lets the big core sleep, but that's a misty guess. Nevertheless you could try the latest ABC-Oreo (needs TWRP by ADB) without anything more for testing. If reboots are going on > bin.
Click to expand...
Click to collapse
Thank you for your response. Is installing a custom rom the only possible soultion?

No. It's no solution. It's a vague trial.

tic_tac7 said:
Thank you for your response. Is installing a custom rom the only possible soultion?
Click to expand...
Click to collapse
If you are original owner of phone for up to 30 months, go here and let LG fix (or attempt to) the phone. Mine required two repairs. If you are not in the US, check with LG support in your country.

Related

HTC Desire Reboot Loop Problem

I have an interesting problem, kind of. Bought my phone second hand as supposedly unlocked & debranded but on boot up it after the HTC logo I get the Virgin Media logo, not really an issue though. Anyway the problem is when I switch the phone off and then switch on again it boots up fine to the home screen and then it will reboot itself and carries on doing this. i.e. boot up to home screen then reboot again continuously.
To get out of this reboot loop I have to remove the sim & boot the phone with no sim in it then switch off and insert my normal Vodafone phone sim and switch on again. after that the phone is fine until I power down and then the same thing happens.
Anybody else experienced this or got any ideas?? It came with 1.15.405.4 firmware already installed and I have tried reflashing with the same firmware using the goldcard method & it worked but the problem remains. When the sim registers on the network is when the reboot loop seems to start.
did you try reflashing it ?
hold down the side button (down) and press on at the same time.
then select erase data and press on again
if you bought it second hand, its hard to say what the previous user has done with it ...
Yep tried reflashing it, just about to reflash again with an older rom. It's just wierd that a sim card authenticating to the network would cause a reboot loop.
TieT said:
did you try reflashing it ?
hold down the side button (down) and press on at the same time.
then select erase data and press on again
if you bought it second hand, its hard to say what the previous user has done with it ...
Click to expand...
Click to collapse
Maybe it's a dumb question - But I'm having some issues that doesn't seem to get solved by a factory reset - Would it be an idea to reflash it for this, so the phone gets a fresh rom?
How would I do it specifically? Do you know of a guide somewhere?
sudman said:
Yep tried reflashing it, just about to reflash again with an older rom. It's just wierd that a sim card authenticating to the network would cause a reboot loop.
Click to expand...
Click to collapse
have you tried a different sim card ?
Ye tried a different sim card, boots fine and all is good till you reboot the phone and then the same happens again. Anyways flashing was a disaster this time round as I was doing it on my work pc and Symantec kicked in thinking it found a virus with adb.exe and halted the process & quarrantined the file. Now everytime I try and reflash on a different PC I get the dreaded error(110):file open error. Disconnect the phone & all I get is a black screen & HTC logo. Nice. Thanks Symantec you've just bricked my Desire!!
*UPDATE* - Fixed.
Removed the battery, left it for a few hours then reflashed on a different pc and it flashed fine. Then thought I'd try & repeat so reflashed with the older rom from here (originally used the newer rom posted on Modaco) and got the error again and again couldn't flash back to the newer. Removed the battery left for an hour and then could reflash again and get it working!! Wierd
I had the same problem.
My Solution: remove battery, remove the SIM, put battery reboot, turnoff, remove battery, put SIM, put battery, boot
first i want to excuse my bad english,hope you will undestand what i´m trying to say.
i have the same problem since a few days.
first time i notice it,was when the desire was charching and i used it a bit,it restarts again and again.so i put out the battery and wait a few minutes,than it works.
it´s also,when i use it a long time with wifi or 3G....the the phone turns off and i have the boot loop.
but when i take out my sim,it works fine.
my question is,do i need a new sim or is it a hardware problem?
does anybody know?
greetz from germany!
sorry, wrong thread
same here.
Tequila98 said:
first i want to excuse my bad english,hope you will undestand what i´m trying to say.
i have the same problem since a few days.
first time i notice it,was when the desire was charching and i used it a bit,it restarts again and again.so i put out the battery and wait a few minutes,than it works.
it´s also,when i use it a long time with wifi or 3G....the the phone turns off and i have the boot loop.
but when i take out my sim,it works fine.
my question is,do i need a new sim or is it a hardware problem?
does anybody know?
greetz from germany!
Click to expand...
Click to collapse
i have the exact same problem!! any solution? after that the phone will boot loop over and over! damn!
I had the same problem last week.
I suspected it had to do with the EXT3 partition.
Solved it by first flashing the OTA 2.2 ROM (for rooted users) as this does not use the EXT3. Then used Rom manager to recreate the EXT3.
Now all ROMs that use the EXT3 run fine!
hmmp
as long as i know, i did not install anything on my phone lately so thats the problem so far and i think tequila98 also having the same problem as me, cause when i remove my sim card the phone works fine. but ive reset my phone yesterday and not restarting so far hope this will continue.
I really wished there was a dead fix to this problem we are all having!
My problem:
My phone was running fine until a few weeks ago. There was no rebooting problems when I first got my phone (April) and when I flashed my phone for the first time (May). Happened a few weeks ago when I was browsing on YouTube where my phone suddenly restarted on it's own.
Before it was once a couple of days, now it has gotten more frequent and annoying.
I don't think the heat is the problem because I don't go on the internet much because of my data plan. I use wifi when I browse the web, youtube, etc. And I certainly don't use Google maps or any heavy duty applications. That's just what I think...
My phone rebooted 3 times today in a time span of 4 hours? I noticed that my phone rebooted itself when I use the camera to take a picture or video. Doesn't happen everytime, but that's what happened today. Also, when my phone rebooted today, my application Advanced Task Killer was automatically removed from my phone! That was weird... But I experienced another reboot even after having the app removed.
I really hope someone can find the core of this problem and fix it!
My phone is running on DeFroST 2.0b Android 2.2
My battery stats: 42% for display, 26% for cell standby, 21% for phone idle, 4% for android system, 3% for voice calls, 2% for android OS
jxleung said:
I really wished there was a dead fix to this problem we are all having!
My problem:
My phone was running fine until a few weeks ago. There was no rebooting problems when I first got my phone (April) and when I flashed my phone for the first time (May). Happened a few weeks ago when I was browsing on YouTube where my phone suddenly restarted on it's own.
Before it was once a couple of days, now it has gotten more frequent and annoying.
I don't think the heat is the problem because I don't go on the internet much because of my data plan. I use wifi when I browse the web, youtube, etc. And I certainly don't use Google maps or any heavy duty applications. That's just what I think...
My phone rebooted 3 times today in a time span of 4 hours? I noticed that my phone rebooted itself when I use the camera to take a picture or video. Doesn't happen everytime, but that's what happened today. Also, when my phone rebooted today, my application Advanced Task Killer was automatically removed from my phone! That was weird... But I experienced another reboot even after having the app removed.
I really hope someone can find the core of this problem and fix it!
My phone is running on DeFroST 2.0b Android 2.2
My battery stats: 42% for display, 26% for cell standby, 21% for phone idle, 4% for android system, 3% for voice calls, 2% for android OS
Click to expand...
Click to collapse
same problem here guys why desire have a this problem ? why no one cant find any solution ?
PLZ help us
Ehsan021 said:
same problem here guys why desire have a this problem ? why no one cant find any solution ?
PLZ help us
Click to expand...
Click to collapse
It's probably hardware problem with motherboard. Therefore I recommend you to take your phone to repair center and they should replace mobo with new one. That's what I did and now everything is ok.
I am having the exact same problem. Seems to be related to the SIM.
But the SIM works fine in another phone.
Did anyone find any more information?
If you get random reboots its most likely ther motherboard there is a massive thread about it on the forums. You need to send it off to a HTC repair centre.
Just got this problem.
I rooted yesterday. Today I made a nandroid backup. After that the phone is in a reboot loop.
How is this possible from just and backup???
Tnx.
R
Edit:
Restored backup and is working fine again.
nandroid backup loop
rottunix said:
I rooted yesterday. Today I made a nandroid backup. After that the phone is in a reboot loop.
How is this possible from just and backup???
Click to expand...
Click to collapse
I have the same problem.
rottunix said:
Restored backup and is working fine again.
Click to expand...
Click to collapse
I will try it. Maybe the backup is not only a backup but also a remove? Strange.
I will comment if this works also for me.
EDIT: Restore helps

Note 3 keeps on black screening/freezing/random reboots

Hi everyone. I have a sporadic problem with my vanilla note 3 from t mobile. Its a totally random occurrence but sometimes it will freeze(loose all input functionality) sometimes it will just stay black screen(no input taking) and usually (not always) it will reboot itself after this happens(sometimes a battery pull is required). Is this a memory leak issue? Thanks for any help. Sometimes it will run fine for a week or 2 and then all the sudden it will start acting up.
Was it rooted? I had a similar issue before mine was rooted, some of the system load programs that I didn't use would start up and then grab all resources. ..
Mine was doing the same thing while rooted with towelroot. Even after I unrooted it was doing the same thing. I didn't try a factory reset, but T-Mobile is sending me a replacement phone.
JimSmith94 said:
Mine was doing the same thing while rooted with towelroot. Even after I unrooted it was doing the same thing. I didn't try a factory reset, but T-Mobile is sending me a replacement phone.
Click to expand...
Click to collapse
no it was never rooted and I cant get the bloatware off if its not rooted right?
same problem
im running dompop 3.5. about to install .4. but i have not been able to add any lockscreen except swipe. when i try another it unmounts my external sd card. if i reboot my phone it will reboot until it gets ready to stop doing it. some times it loads and says something about system ui not loading and asks me if i want to wait or push ok. freezes and reboots when it wants to. goes blank. i have factory reset it, fised permissions, and re flashed updates and rom clean and dirty. still does it. someone please help. phone is only a year and some months old. also my nandroid backups wont work. they are not all partitons or they just plain fail.
craigo198 said:
Hi everyone. I have a sporadic problem with my vanilla note 3 from t mobile. Its a totally random occurrence but sometimes it will freeze(loose all input functionality) sometimes it will just stay black screen(no input taking) and usually (not always) it will reboot itself after this happens(sometimes a battery pull is required). Is this a memory leak issue? Thanks for any help. Sometimes it will run fine for a week or 2 and then all the sudden it will start acting up.
Click to expand...
Click to collapse
If it was my phone I would do cache wipe first, if still no go then full factory reset and I would then reinstall most important programs first.
Restarting phone every few days is not a bad idea on it's own and BTW when was the last time you cleaned garbage from it?

Screen freezes/crashes on a regular basis

Hi,
My OnePlus 3 keeps freezing or crashing, I don't really know; when I get to school and try to unlock the phone the screen won't come on, it just stays black, then I have to hold the power button to force a reboot. It happens really often, I thought it was because of my school's wifi but that's not it because it also does it when at home or after making a call. Sometimes it also randomly soft reboots. I honestly don't know what is happening, I'm running the latest OxygenOS Nougat.
Think about sending it in, sounds weird.
Gesendet von meinem SM-T530 mit Tapatalk
dcf007 said:
Hi,
My OnePlus 3 keeps freezing or crashing, I don't really know; when I get to school and try to unlock the phone the screen won't come on, it just stays black, then I have to hold the power button to force a reboot. It happens really often, I thought it was because of my school's wifi but that's not it because it also does it when at home or after making a call. Sometimes it also randomly soft reboots. I honestly don't know what is happening, I'm running the latest OxygenOS Nougat.
Click to expand...
Click to collapse
Did you update it via OTA? If so, try a clean install of the full ROM.
dcf007 said:
Hi,
My OnePlus 3 keeps freezing or crashing, I don't really know; when I get to school and try to unlock the phone the screen won't come on, it just stays black, then I have to hold the power button to force a reboot. It happens really often, I thought it was because of my school's wifi but that's not it because it also does it when at home or after making a call. Sometimes it also randomly soft reboots. I honestly don't know what is happening, I'm running the latest OxygenOS Nougat.
Click to expand...
Click to collapse
Are you running any custom kernels or a OxygenOS based ROM or just pure stock
crzykiller said:
Are you running any custom kernels or a OxygenOS based ROM or just pure stock
Click to expand...
Click to collapse
Just the stock ROM, no custom kernels whatsoever
I think it has something to do with 4g switching to wifi. I switched the wifi off before I got to school and there was no freeze. Don't know how to fix it though, still unsure over the random reboots.
dcf007 said:
Hi,
My OnePlus 3 keeps freezing or crashing, I don't really know; when I get to school and try to unlock the phone the screen won't come on, it just stays black, then I have to hold the power button to force a reboot. It happens really often, I thought it was because of my school's wifi but that's not it because it also does it when at home or after making a call. Sometimes it also randomly soft reboots. I honestly don't know what is happening, I'm running the latest OxygenOS Nougat.
Click to expand...
Click to collapse
Got the same problem I tried everything nothing works :/
I factory restored my phone, I downgraded my phone, I smashed my phone (out of frustration), I cleared cache but nothing helps I updated 3 times already but no fixes
Mayoketchup said:
Got the same problem I tried everything nothing works :/
I factory restored my phone, I downgraded my phone, I smashed my phone (out of frustration), I cleared cache but nothing helps I updated 3 times already but no fixes
Click to expand...
Click to collapse
Same here, I can,t even configure the phone. Almost instant crash. I used flash method for bricked devices and nothing changed.
Hello. Have you guys found any solutions for this? I am on the latest Oreo Update (full stock) and this happens to me too. It also happened in the latest stable version of Nougat.
Same here! Full stock...
Recently I rooted it so I could read the logs, the key error was:
11-18 11:21:47.581 1176 1176 E AndroidRuntime: at android.view.WindowManagerGlobal.getWindowManagerService(WindowManagerGlobal.java:170)
I contacted support, but for now they just flashed a new 4.5.0 version on it. Problem still exists, so I contacted them again.
Exactly the same problem here (OP3), i tried with 4 or 5 combinations or Rom, Kernels. I completely back to stock + lock bootloader, the problem still persist . The support accepted to launch a repair process last week. They completed the process. It should returned to me today, i have no information about any problem they found on the phone...
I will tell you if they resolved the problem.
martinoouu said:
Exactly the same problem here (OP3), i tried with 4 or 5 combinations or Rom, Kernels. I completely back to stock + lock bootloader, the problem still persist . The support accepted to launch a repair process last week. They completed the process. It should returned to me today, i have no information about any problem they found on the phone...
I will tell you if they resolved the problem.
Click to expand...
Click to collapse
Hi Mate,
do you have an update from them? My phone hangs and goes black screen. Normal power on does not work most of the times. I had to use power + volume up to get the fast boot loader menu. This is really annoying.
Turn off wifi
Turning off WiFi, as suggested previously, seems to resolve the issue, i've exactly the same problem as above, flashing ROMS or Kernels did not solve the issue. It was strange for me as it all began once i upgraded my OxygenOS 4.5.1 with Nougat base to the new 5.0 with Android Oreo. Since then i started reporting system freezes anytime i turn off the screen or it goes to sleep. downgrading did not solve the problem of course. Could it be a hardware related problem??? Strange...
Cheers

Anyone on OPP28.85-19-4-2 and occasionally bootloops?

Hello,
Recently I updated on OPP28.85-19-4-2 normal with Fastboot and rooted.
Actually I had to do this 2 times because the on screen display stopped working, I'm not sure why, maybe cause of some settings but idk.
Now sometimes when I reboot my phone it runs the boot animation for ..long so I think it's bootlooping.
However, a simple restart and it starts all fine.
It also doesn't happen every reboot, just occasionally.
Is someone on this build, too, and has experienced similar problems?
Greetings,
7080
G5-User7080 said:
Hello,
Recently I updated on OPP28.85-19-4-2 normal with Fastboot and rooted.
Actually I had to do this 2 times because the on screen display stopped working, I'm not sure why, maybe cause of some settings but idk.
Now sometimes when I reboot my phone it runs the boot animation for ..long so I think it's bootlooping.
However, a simple restart and it starts all fine.
It also doesn't happen every reboot, just occasionally.
Is someone on this build, too, and has experienced similar problems?
Greetings,
7080
Click to expand...
Click to collapse
Maybe it is due to corrupted files in boot as it some time work and sometimes not, you may consider flashing the device once again (clean flash).

S9 Randomly Rebooting while Idle

Hello everyone.
I'm currently with an annoying issue:
My Samsung Galaxy S9 (non-rooted) is randomly rebooting only while idle.
Whenever I'm charging, playing or perform any interactive activity, the phone works as it has been working for the past 2 years.
As soon as I left it idle for a while, it simply reboots. Usually do not take more than an hour for the reboot to happen.
Already performed a facory reset, cleared cache, force shutdown (power + volume down), worked on safe mode and nothing seems to lead me to the root cause.
It started on tuesday (December 29th @2020).
Thanks in advance,
Caio
I have had a similar problem for a long time. Sometimes my Galaxy has given to restart without stopping as far as it wants ... Once it happened to me that for a day it did not stop restarting after installing the Google assistant, only by entering safe mode and deleting it I could solve it .. . And one of the last was that I changed the CSC and the mobile just did not stop restarting, even after downloading and reloading it, I deleted and formatted absolutely everything and I could not use the mobile normally ... After several tests I realized that it restarted after unlocking, so I deactivated the passwords and fingerprint but it did not work, so it occurred to me to install another launcher and problem solved. I have no idea why this is happening to me, maybe is an error in the internal memory due to a bug in the firmware (?)... Anyway, I had read some time ago that there were similar problems caused by a GPU failure in the Snapdragon models, but I no idea.
Renos_Z said:
I have had a similar problem for a long time. Sometimes my Galaxy has given to restart without stopping as far as it wants ... Once it happened to me that for a day it did not stop restarting after installing the Google assistant, only by entering safe mode and deleting it I could solve it .. . And one of the last was that I changed the CSC and the mobile just did not stop restarting, even after downloading and reloading it, I deleted and formatted absolutely everything and I could not use the mobile normally ... After several tests I realized that it restarted after unlocking, so I deactivated the passwords and fingerprint but it did not work, so it occurred to me to install another launcher and problem solved. I have no idea why this is happening to me, maybe is an error in the internal memory due to a bug in the firmware (?)... Anyway, I had read some time ago that there were similar problems caused by a GPU failure in the Snapdragon models, but I no idea.
Click to expand...
Click to collapse
I already use Nova Launcher, so I dont think this will fix my problem. Now its taking more time between rebooting cycles buts its still there.
I guess my last attempt will be to flash a stock ROM and see if it works.
CaioBomani said:
Hello everyone.
I'm currently with an annoying issue:
My Samsung Galaxy S9 (non-rooted) is randomly rebooting only while idle.
Whenever I'm charging, playing or perform any interactive activity, the phone works as it has been working for the past 2 years.
As soon as I left it idle for a while, it simply reboots. Usually do not take more than an hour for the reboot to happen.
Already performed a facory reset, cleared cache, force shutdown (power + volume down), worked on safe mode and nothing seems to lead me to the root cause.
It started on tuesday (December 29th @2020).
Thanks in advance,
Caio
Click to expand...
Click to collapse
reflash firmware via Odin. gert FW(firmware) from sammobile.com/firmware and use SamFirm to download, as it downloads 4x faster than from thr site directly. When flashing, use the HOME_CSC vs just the CSC file, as the csc factory resets whereas home_csc keeps your files and settings etc etc. If that doesnt fix it, you have a hardware issue(IMO, at least, and ive been rooting samsungs for a decade). If you have a hardware issue, id get it as good as i could and use the trade-in specials sammy has going

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