My moto G6 play XT1922-5 does'nt turn on - Moto G6 Play Questions & Answers

I had this device in a drawer and now that I wanted to turn it on to unlock the bootloader it doesn't want to turn on, it stays on the logo, it turns off and the logo reappears in a loop until the battery is discharged
If anyone knows how to help me I would appreciate it.

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Hey guys, my brother give it to me a Moto G6 Play (XT1922-4 TYPEM380C), Because the cellphone dont turn on, only if I connected to light,
When I connect the phone, appears the Charge Logo like 2 seconds and then turn on to the boot screen, but it shutdown and it loops eternally (Only appears one time the Charge logo) Like (Bootscreen > Shutdown > Bootscreen > Shutdown)
Only stays on if I enter to the Recovery, but each option make the phone:
A)Freeze until disconnect from the light
B)The Bootscreen and shutdown loop
I tried with different chargers and no one charge, normal or turbo chargers, and I cant find any information about this,
What can I do for fix the cellphone?
Only one time I could turn up but it stays at the same spot, when I turn on, using the cellphone and "Loading" like 1 hour never got more than 0% using the same charger (Samsung Fast Charge)
SomaXKirbyto said:
Hey guys, my brother give it to me a Moto G6 Play (XT1922-4 TYPEM380C), Because the cellphone dont turn on, only if I connected to light,
When I connect the phone, appears the Charge Logo like 2 seconds and then turn on to the boot screen, but it shutdown and it loops eternally (Only appears one time the Charge logo) Like (Bootscreen > Shutdown > Bootscreen > Shutdown)
Only stays on if I enter to the Recovery, but each option make the phone:
A)Freeze until disconnect from the light
B)The Bootscreen and shutdown loop
I tried with different chargers and no one charge, normal or turbo chargers, and I cant find any information about this,
What can I do for fix the cellphone?
Only one time I could turn up but it stays at the same spot, when I turn on, using the cellphone and "Loading" like 1 hour never got more than 0% using the same charger (Samsung Fast Charge)
Click to expand...
Click to collapse
I had a similar problem with an old Moto E4 and I ended up taking it apart and disconnected the battery, plugged in phone turned it on. I let it loop for a few minutes, unplugged it, hooked up the battery, and reassembled it. Surprisingly it went to working and I don't believe they had any more trouble.

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