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Hi everybody,
I have problem with my HTC Touch Pro 2.
It was fully working until I damaged my LCD screen and digitizer.
So I ordered a new one LCD and digitizer from ebay. I changed old lcd and digitizer, booted up my HTC and everything looked allright. But problem came soon. Touch screen can't recognize my touch exactly. For example, if I click on something, digitizer solve it allways about 2-3mm higher. So I can't click on start, battery and every other click is moved about 2-3mm higher.
I made a calibration, but without any effect. I made a hard reset and than a calibration, problem still same.
And if try to make a new calibration (after first calibration after HR), I click on first cross (in the middle of screen), then up-left corner, down-left corner, down-right corner, up-right corner and nothing happens, I have to click on first cross again... and whole procedure again... So I have to make a HR and try to make a new calibration... still same problem.
Could anybody help me please? I'm going crazy, because I like my HTC and I can't use it anymore.
Is there any other way to make a calibration or how can I repair it?
ROM:
Energy.RHODIUM.29022.Sense2.5.Cookie.2.0.Jul.04.7z
(I have this ROM before I damaged LCD screen, any it worked fine)
It almost sounds like the screen/digitizer aren't lined up correctly... Just my .02.
arrrghhh said:
It almost sounds like the screen/digitizer aren't lined up correctly... Just my .02.
Click to expand...
Click to collapse
Thanks for reply.
Ok, then It seems to be a HW problem between screen and digitizer?
So what can I do now? Try to repair it again?
How can I check, if digitizer is OK? or could be digitizer bad at all?
washa_rednecks said:
Thanks for reply.
Ok, then It seems to be a HW problem between screen and digitizer?
So what can I do now? Try to repair it again?
How can I check, if digitizer is OK? or could be digitizer bad at all?
Click to expand...
Click to collapse
I'm just guessing from your description. I've never actually replaced the screen... If the two have to line up perfectly, I would ensure they are lined up correctly. Perhaps try slightly moving the digitizer down...
arrrghhh said:
I'm just guessing from your description. I've never actually replaced the screen... If the two have to line up perfectly, I would ensure they are lined up correctly. Perhaps try slightly moving the digitizer down...
Click to expand...
Click to collapse
Ok, thanks. But I can't move with a digitizer, because it is in fixed position. Maybe I can move with a screen under a digitizer, but then I will not be able to see whole screen (digitizer has a black edge/margin/border).
Any other suggestion?
washa_rednecks said:
Ok, thanks. But I can't move with a digitizer, because it is in fixed position. Maybe I can move with a screen under a digitizer, but then I will not be able to see whole screen (digitizer has a black edge/margin/border).
Any other suggestion?
Click to expand...
Click to collapse
Nope, all I got. Calibration always works perfectly for me - if calibration doesn't work, there certainly must be some hardware problem. You replaced the screen, unfortunately you must establish where the hardware issue lies.
I don't have any help for you, sorry, just jumping on the wagon. My touch screen worked fine for a year but is now way off (1.5-2 inches sometimes) without having damaged the screen to my knowledge. I've switched roms (from MR.X to Mighty) and hard reset. If I try to calibrate it just keeps running through the process. Should I try to replace the digitizer? I plan on getting an iPhone if possible on Sprint in the coming month but would like to sell this for at least a little bit.
To both of you guys - have you ensured there's nothing between the screen or digitizer? Nothing that is wedged on the edge of the screen...?
I know some had reported complete screen failures just from some gunk that got wedged on the side of the screen.
arrrghhh said:
To both of you guys - have you ensured there's nothing between the screen or digitizer? Nothing that is wedged on the edge of the screen...?
I know some had reported complete screen failures just from some gunk that got wedged on the side of the screen.
Click to expand...
Click to collapse
Thought about that, but dismissed the tiny little amounts of gunk on the edge..currently searching for a toothpick or something small to clean out the edge. Thanks for the idea! Will report back.
Thanks so much arrrghhh! Found a small pin and got out most of the dust/gunk that was between one side of my phone. Apparently that bezel side is just a little bit looser. You saved me lots of time and money! Thanks. Always helpful on here and PPCGeeks.
Edit #2: Must still be more junk because the 100% functionality just went away. Time to clean it again
My father in law has just had his screen replaced as he had a slight accident with dropping a after shave bottle on the screen. He has had the screen replaced and for some reason when I call comes through its like the screen is froze can't do anything, also when you go to wake the phone up sometimes he has to double press the button at the back to unlock it can anybody she'd any light on this as to me the screen is responding when it's unlocked as I can make calls swipe through app draw etc. Here is what I have tried so far,
1.factory reset
2.calbraoted the screen
3.turned security for pin.
That is the liquid damage. I believe nothing would help.
Maybe if you send it on repair they could figure what is causing (some hardware fault probably).
DelBoy said:
That is the liquid damage. I believe nothing would help.
Maybe if you send it on repair they could figure what is causing (some hardware fault probably).
Click to expand...
Click to collapse
Thanks for the reply, liquid damage the after shave bottle didn't smash or did no aftershave touch the screen or the phone.
Check different screen. Was it panel or full panel and frame replacement?
Sent from my LG-D855 using XDA Free mobile app
E said:
Thanks for the reply, liquid damage the after shave bottle didn't smash or did no aftershave touch the screen or the phone.
Click to expand...
Click to collapse
I assumed it was spilled because you mentioned after shave
It could be the panel fault.
He connected everything good? Msybe some pins are nit holding well
Hi everyone,
since I have heard something about build quality issues, I wanted to ask you guys and see if these issues just concern very few phones or whether these are actually widespread problems.
So, can all of you HTC 10 owners please check and answer these questions:
Did your phone come with scratches on the display or the aluminium part out of the box?
Is the home button loose/or moving somehow if you apply pressure? (I know it is a capacitive button, but I read that some said it is somehow loose when being used sometimes)
Is the home button prone to scratches or abrasions from permanent/long-term usage? The reason is that the home button has a texturized surface, which I assume to rub off over time with constant usage.
Thank you very much for helping me guys! I really want this phone, but am afraid of these build quality issues.
1. No
2. No
3. Not that I've noticed in the month or so that I've had my phone.
Sent from my HTC 10
frank.lasik said:
Hi everyone,
since I have heard something about build quality issues, I wanted to ask you guys and see if these issues just concern very few phones or whether these are actually widespread problems.
So, can all of you HTC 10 owners please check and answer these questions:
Did your phone come with scratches on the display or the aluminium part out of the box?
Is the home button loose/or moving somehow if you apply pressure? (I know it is a capacitive button, but I read that some said it is somehow loose when being used sometimes)
Is the home button prone to scratches or abrasions from permanent usage?
Thank you very much for helping me guys! I really want this phone, but am afraid of these build quality issues.
Click to expand...
Click to collapse
Magnum_Enforcer said:
1. No
2. No
3. Not that I've noticed in the month or so that I've had my phone.
Sent from my HTC 10
Click to expand...
Click to collapse
+1
1. I had a small Nick on the album body at the top next to the headphone jack. Also a small scratch on that plastic strip at the top of the phone as well. Other than that the phone was spotless.
2. No
3. No, though I'm not quite sure what you mean by permanent usage.
chetly968 said:
1. I had a small Nick on the album body at the top next to the headphone jack. Also a small scratch on that plastic strip at the top of the phone as well. Other than that the phone was spotless.
2. No
3. No, though I'm not quite sure what you mean by permanent usage.
Click to expand...
Click to collapse
First of all, thanks for your answer!
I meant that the texturized surface might rub off over time in the long term.
Just edited my first post as well to clarify this.
frank.lasik said:
Hi everyone,
since I have heard something about build quality issues, I wanted to ask you guys and see if these issues just concern very few phones or whether these are actually widespread problems.
So, can all of you HTC 10 owners please check and answer these questions:
Did your phone come with scratches on the display or the aluminium part out of the box?
Is the home button loose/or moving somehow if you apply pressure? (I know it is a capacitive button, but I read that some said it is somehow loose when being used sometimes)
Is the home button prone to scratches or abrasions from permanent/long-term usage? The reason is that the home button has a texturized surface, which I assume to rub off over time with constant usage.
Thank you very much for helping me guys! I really want this phone, but am afraid of these build quality issues.
Click to expand...
Click to collapse
No
Yes. It's loose from the center to the left. I can push it and when I do so, I hear some crunchy noises. But... You don't need to push it to unlock you phone because the fingerprint scanner.
I don't think so. The surface seems to be quite resistant.
But the loose home button bugs me.
- No
- No
- No
My home button does wiggle around a bit. Nothing too serious though. The fingerprint sensor works fine so I guess it's okay.
How do you figure out that it wiggles. I barely lay a finger on it so I don't think I would ever notice. Unless there's some significant looseness to it I guess?
HaveYouSeenMyBrain said:
No
Yes. It's loose from the center to the left. I can push it and when I do so, I hear some crunchy noises. But... You don't need to push it to unlock you phone because the fingerprint scanner.
I don't think so. The surface seems to be quite resistant.
But the loose home button bugs me.
Click to expand...
Click to collapse
Now you mention it I feel the same from center to left.
chetly968 said:
How do you figure out that it wiggles. I barely lay a finger on it so I don't think I would ever notice. Unless there's some significant looseness to it I guess?
Click to expand...
Click to collapse
Haha. I don't really feel it. It's just that it looked a bit tilted. So I pressed it a bit on the right side (very lightly, like you would when tapping your screen but like didn't remove it for a second) and it moved to one side. Even now when I look at it, it seems a bit off. It's minor but it's there.
frank.lasik said:
Hi everyone,
since I have heard something about build quality issues, I wanted to ask you guys and see if these issues just concern very few phones or whether these are actually widespread problems.
So, can all of you HTC 10 owners please check and answer these questions:
Did your phone come with scratches on the display or the aluminium part out of the box?
Is the home button loose/or moving somehow if you apply pressure? (I know it is a capacitive button, but I read that some said it is somehow loose when being used sometimes)
Is the home button prone to scratches or abrasions from permanent/long-term usage? The reason is that the home button has a texturized surface, which I assume to rub off over time with constant usage.
Thank you very much for helping me guys! I really want this phone, but am afraid of these build quality issues.
Click to expand...
Click to collapse
No to all 3. My phone is perfect. Purchased mine on June 1st.
Sent from my HTC 10 using XDA-Developers mobile app
frank.lasik said:
Hi everyone,
since I have heard something about build quality issues, I wanted to ask you guys and see if these issues just concern very few phones or whether these are actually widespread problems.
So, can all of you HTC 10 owners please check and answer these questions:
Did your phone come with scratches on the display or the aluminium part out of the box?
Is the home button loose/or moving somehow if you apply pressure? (I know it is a capacitive button, but I read that some said it is somehow loose when being used sometimes)
Is the home button prone to scratches or abrasions from permanent/long-term usage? The reason is that the home button has a texturized surface, which I assume to rub off over time with constant usage.
Thank you very much for helping me guys! I really want this phone, but am afraid of these build quality issues.
Click to expand...
Click to collapse
1. No.
2. Yes, a little bit.
3. No.
frank.lasik said:
Hi everyone,
since I have heard something about build quality issues, I wanted to ask you guys and see if these issues just concern very few phones or whether these are actually widespread problems.
So, can all of you HTC 10 owners please check and answer these questions:
Did your phone come with scratches on the display or the aluminium part out of the box?
Is the home button loose/or moving somehow if you apply pressure? (I know it is a capacitive button, but I read that some said it is somehow loose when being used sometimes)
Is the home button prone to scratches or abrasions from permanent/long-term usage? The reason is that the home button has a texturized surface, which I assume to rub off over time with constant usage.
Thank you very much for helping me guys! I really want this phone, but am afraid of these build quality issues.
Click to expand...
Click to collapse
No
Yes
No
Sent from my SM-G935F using Tapatalk
Hi guys
Can you check curved edges part of display near top and bottom portion to see when pressed with little pressure whether screen goes down ? Especially near front facing camera .
Thank You
Checked near the front camera area and yes ,the screen goes down a little upon pressing in the edges with little pressure.
raserdude said:
Hi guys
Can you check curved edges part of display near top and bottom portion to see when pressed with little pressure whether screen goes down ? Especially near front facing camera .
Thank You
Click to expand...
Click to collapse
Mine as well.
@Yash24 , @tiberiuharcsa thanks guys for confirming regarding this issue.
Have it, too. But no problem. Seems to be normal.
allrightlite said:
Have it, too. But no problem. Seems to be normal.
Click to expand...
Click to collapse
Well I would't call a loose and slightly moving screen something normal...
tiberiuharcsa said:
Well I would't call a loose and slightly moving screen something normal...
Click to expand...
Click to collapse
And what is to do now? Maybe all Z Plays have this. You must look very critical to see this "issue". For me it's ok. There is no 100% perfect phone.
But is the issue bigger, then I would call the support.
allrightlite said:
And what is to do now? Maybe all Z Plays have this. You must look very critical to see this "issue". For me it's ok. There is no 100% perfect phone.
Click to expand...
Click to collapse
I agree, it's not a major issue, I was thinking to take of the screen completley and reglue it using some duble sided tape... But there is a risk of breaking the screen in the proces... It's not worth it
What about putting duck tape across top and bottom of the screen? Don't forget to make holes for loudspeaker, front camera and proximity sensor. And for microphone and fingerprint at bottom
So, you're all saying that tbe whole screen is moving a bit in the case? Check teardown and you'll see that is actually glued. Not my favorite solution but I suppose is cost effective.
Sent from my XT1635-02 using Tapatalk
Zeljko1234 said:
What about putting duck tape across top and bottom of the screen? Don't forget to make holes for loudspeaker, front camera and proximity sensor. And for microphone and fingerprint at bottom
So, you're all saying that tbe whole screen is moving a bit in the case? Check teardown and you'll see that is actually glued. Not my favorite solution but I suppose is cost effective.
Click to expand...
Click to collapse
Yah it's glued and very liberally glued at the top and the bottom of the screen. How do I know? Broke my screen a few months ago and replaced my screen myself.
flashallthetime said:
Yah it's glued and very liberally glued at the top and the bottom of the screen. How do I know? Broke my screen a few months ago and replaced my screen myself.
Click to expand...
Click to collapse
That's good news, actually. I've watched some tear down videos and guy was heating screen before trying to take it off.
From where and for how much you got replacement?
Zeljko1234 said:
That's good news, actually. I've watched some tear down videos and guy was heating screen before trying to take it off.
From where and for how much you got replacement?
Click to expand...
Click to collapse
Bought a screen off eBay, yes you need to heat up the glue underneath the screen with a heat gun.
Got the new screen in after I had to remove all the small piece of glass that was still glued but it's not an easy repair and I still have screen issues I assume the screen isn't the same quality as the original one which comes with a silver backing plate.
In bright sunlight my screen turns blue
The battery maybe will never die, because a bigger LiPo much longer live as a small one and we just load again all 2 or 3 days. So that's ok that's build in. Maybe the screen is much earlier broken. Hope it doesn't broke
My battery has 3600mAh(3597)
flashallthetime said:
Bought a screen off eBay, yes you need to heat up the glue underneath the screen with a heat gun.
Got the new screen in after I had to remove all the small piece of glass that was still glued but it's not an easy repair and I still have screen issues I assume the screen isn't the same quality as the original one which comes with a silver backing plate.
In bright sunlight my screen turns blue
Click to expand...
Click to collapse
So Moto should make it even less glued for easy repair
Btw, you forgot the price
Zeljko1234 said:
So Moto should make it even less glued for easy repair
Btw, you forgot the price
Click to expand...
Click to collapse
175 Canadian labour free because I did the repair.
No moto shouldn't use any less glue, just don't drop your phone is my advise
flashallthetime said:
175 Canadian labour free because I did the repair.
No moto shouldn't use any less glue, just don't drop your phone is my advise
Click to expand...
Click to collapse
I don't think that anyone is planning to drop the phone. Except maybe Turbo 2/Force.
https://youtu.be/fTJOL5ikuZA
Ironically, mine got green lines literally sitting on the desk.
I can confirm my phone has the same problem near the top left corner. It is so disappointing to see such a bad build quality.
If you observe carefully just above volume up button screen is not even inside the aluminum frame there is slight gap. And if you apply little pressure screen goes down. Is this normal ?
raserdude said:
If you observe carefully just above volume up button screen is not even inside the aluminum frame there is slight gap. And if you apply little pressure screen goes down. Is this normal ?
Click to expand...
Click to collapse
Yes, normal. Maybe it's make easier to get the sceen away to replace the battery. Normally you can't see this. You must really look exactly
allrightlite said:
Yes, normal. Maybe it's make easier to get the sceen away to replace the battery. Normally you can't see this. You must really look exactly
Click to expand...
Click to collapse
One more feature discovered
Is there any, like something that disable the touch completely at the ghost touch areas or something?
MukhlisM said:
Is there any, like something that disable the touch completely at the ghost touch areas or something?
Click to expand...
Click to collapse
Nope.
TLDR: crap display glass.
Story
Once got it.
Then I broke the display glass
Replaced with one from another phone of same size.
Now I don't.
Workaround: When ghost touch happens, make phone sleep then unlock. It should go away.
It usually happened on my case because my finger is oily/wet ~ Try clean your hand and screen?
Prove N. said:
Nope.
TLDR: crap display glass.
Story
Once got it.
Then I broke the display glass
Replaced with one from another phone of same size.
Now I don't.
Workaround: When ghost touch happens, make phone sleep then unlock. It should go away.
It usually happened on my case because my finger is oily/wet ~ Try clean your hand and screen?
Click to expand...
Click to collapse
Thank you very much for the response, although....
Clean my hand and screen? Check
Oily fingers? Tissue with me most of the times
Turn the phone sleep then unlock it? It works for a while
Also this display glass is from when i bought the phone, never replaced it, never broke it...
But... if i remove the glass protector, will it help?
MukhlisM said:
Thank you very much for the response, although....
Clean my hand and screen? Check
Oily fingers? Tissue with me most of the times
Turn the phone sleep then unlock it? It works for a while
Also this display glass is from when i bought the phone, never replaced it, never broke it...
But... if i remove the glass protector, will it help?
Click to expand...
Click to collapse
Frankly, idk. I'm not familiar with such things.
Ghost touches only happened to me after I cracked the glass. Then it happened like every 10mins of usage.
(and that one day I dropped my phone and render the touches at the cracks impossible, I have to replace the glass, and somehow *ghost touches disappear 100%)
Also my friend, G532G/DS, does not experience this. He keeps his phone well anyway.
Replace glass and/or keep it uncracked maybe? Sorry cannot help thoroughly.
Prove N. said:
Nope.
TLDR: crap display glass.
Story
Once got it.
Then I broke the display glass
Replaced with one from another phone of same size.
Now I don't.
Workaround: When ghost touch happens, make phone sleep then unlock. It should go away.
It usually happened on my case because my finger is oily/wet ~ Try clean your hand and screen?
Click to expand...
Click to collapse
Prove N. said:
Frankly, idk. I'm not familiar with such things.
Ghost touches only happened to me after I cracked the glass. Then it happened like every 10mins of usage.
(and that one day I dropped my phone and render the touches at the cracks impossible, I have to replace the glass, and somehow *ghost touches disappear 100%)
Also my friend, G532G/DS, does not experience this. He keeps his phone well anyway.
Replace glass and/or keep it uncracked maybe? Sorry cannot help thoroughly.
Click to expand...
Click to collapse
Thank you for your response, replacing the glass protector seems to be my best choice, but gonna have to wait since have plenty of stuff to do, oh and also my brother have the same phone as me and we have the same symptoms though mine was worse, maybe the glass wasn't original after all...
Anyway back to the question at hand, does removing the glass protector solve the ghost touch? I don't mind going without protector for a while if this ghost touch gone for good
MukhlisM said:
Thank you for your response, replacing the glass protector seems to be my best choice, but gonna have to wait since have plenty of stuff to do, oh and also my brother have the same phone as me and we have the same symptoms though mine was worse, maybe the glass wasn't original after all...
Anyway back to the question at hand, does removing the glass protector solve the ghost touch? I don't mind going without protector for a while if this ghost touch gone for good
Click to expand...
Click to collapse
You could try. I haven't done myself and maybe not necessary for me :>
Good luck!
Prove N. said:
You could try. I haven't done myself and maybe not necessary for me :>
Good luck!
Click to expand...
Click to collapse
Removed the protector and still the same s*** still happens, now i'm at loss here @[email protected]