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I bought my Smartwatch 2 from amazon and apart from being totally disapointed by the fact that Sony removed the shake2wake, music widget and auto brightness I have found an other problem: it gets stuck (happens like once a day) and it usually happens when I let it turn the screen off by its own, it will just dim the screen and get stuck in a dimmed screen state, showing my apps, but I can't interact with it, is anyone else experiencing this, and did anyone manage to fix this problem, or is my devices defective and I should send it back for repairing, and if that's the case can I send it to Sony Roumania instead, cause I don't like the idea of sending it to Amazon UK?
Ranomez said:
I bought my Smartwatch 2 from amazon and apart from being totally disapointed by the fact that Sony removed the shake2wake, music widget and auto brightness I have found an other problem: it gets stuck (happens like once a day) and it usually happens when I let it turn the screen off by its own, it will just dim the screen and get stuck in a dimmed screen state, showing my apps, but I can't interact with it, is anyone else experiencing this, and did anyone manage to fix this problem, or is my devices defective and I should send it back for repairing, and if that's the case can I send it to Sony Roumania instead, cause I don't like the idea of sending it to Amazon UK?
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Do you think you might have downloaded an app that is causing this? I haven't had my watch for long but, I downloaded a calander app which would cause my watch to freeze whenever I'd open it.
MO3iusONE said:
Do you think you might have downloaded an app that is causing this? I haven't had my watch for long but, I downloaded a calander app which would cause my watch to freeze whenever I'd open it.
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Click to collapse
Downloaded only Sony's apps (most of them) and WatchIT and the xbmc and tasker extensions, don't think any of one can cause that...
EDIT: Forgot to say it also happened when my phone was dead, so the watch was not connected to anything.
Just if anyone is interested and has the same problem as I did, I managed to solve it by unpairing the watch from the phone, reseting the watch and doing the whole repairing process.
Ranomez said:
Just if anyone is interested and has the same problem as I did, I managed to solve it by unpairing the watch from the phone, reseting the watch and doing the whole repairing process.
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Click to collapse
Yep, I'm experiencing the same problem as I'm typing. I was just viewing an email and, exactly like you said, the backlight slowly turned off and it just stopped working. I'm going to soft-reset the smartwatch.
InjecTioN said:
Yep, I'm experiencing the same problem as I'm typing. I was just viewing an email and, exactly like you said, the backlight slowly turned off and it just stopped working. I'm going to soft-reset the smartwatch.
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Click to collapse
Hope you fix it man, the smartwatch 2 is a beautiful device, unfortunately mine is no more (screen got burnt so I sent it back to amazon and got my money back) so I really hope you fix it and keep enjoying it cause I really miss it but oh well, waiting for a g watch and hoping to be as satisfied of it as I was of the smartwatch 2.
having problem syncing the new watch faces on the watch?
furiousgtz said:
having problem syncing the new watch faces on the watch?
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Click to collapse
Same problem here, tried resetting watch, phone etc. Also uninstalled and re installed still not showing up.
2crazeybolt said:
Same problem here, tried resetting watch, phone etc. Also uninstalled and re installed still not showing up.
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Click to collapse
Me too! I did all of that. I just got new a new replacement note 4 and it was working fine on my previous note 4 but this will not sync any faces or no moto app.
ok I was able to get it working. I factory reset the watch and via android wear I added new wearable device and clicked on sync all app.
furiousgtz said:
ok I was able to get it working. I factory reset the watch and via android wear I added new wearable device and clicked on sync all app.
Click to expand...
Click to collapse
That did the trick, thanks i'm working good now.
Reset my phone three times and no love. I can update the original stock faces but thennew faces never show up
Same thing happened to me today. I've reset my phone 3 times and resync'd many times without any luck. Any suggestions?
Edit:
Finally, I was able to fix it. My case was as follows:
I had paranoid android installed (new faces were fine). Had to restore factory settings on my phone, phone didn't want to sync after I reset my phone so I restored factory settings on my phone. I lost the new faces. Tried resetting the phone and watch multiple times and it didn't work. I went back to stock 5.0 (LRX21O) by following this guide . After restoring my phone to stock, I reset the watch one last time. Paired the phone and watch, customized one of the new faces chose minimal face on watch (still no new faces on my phone), then customized the same new face again, when trying to select another face it only showed one (simple). I chose that one, then tried to change to a new face and viola! new faces appeared.
Not sure what of everything I did was the fixing factor but wanted to share. Hope this helps.
Faced same problem. But i managed to update my 360. Try to uninstall all 3rd party app on ur phone, uninstall motoconnect and android wear. Last step is factory reset ur moto360
Then install motoconnect, install android wear ( do not install any 3rd party app at this stage), go to android wear setting and resync available app. Just make sure your phone screen is on about 10 minutes or so, moto360 will reboot after that.
All new faces and moto body apps will show up eventually - i tried this 3 times.
Hope this may help
Motorola 360 new watch faces not showing up on watch
I had the same problem, new watch faces would show in connect app (particularly the My Design one) and I could customize them but the new ones would never show up as an available watch face option on the 360. It may be related to replacing your phone as the new watch faces worked fine with my Old Note 4 then I had to replace it (because it had a problem) so when I got my replacement Note 4 and reconnected my watch it would never give me the option for the new watch faces even after I "reset" the Moto 360 numerous times. Interestingly for some people the new watch face options don't even show up in their Motorola Connect App on their phone, I think it may be related to their phone OS version. I have a coworker with a Note 3 and the new watch faces are not a option even though his motorola connect app is up to date.
Here is what I did to fix my 360:
- uninstall all apps on your phone related to your watch (Motorola Connect, Android Wear, 3rd party, etc.)
- Reset your 360 back to factory. (not just a restart)
- Wait for watch to prompt to install Wear on phone.
- install wear on phone, it will remember your old watch, pick the menu option to forget that watch though so it acts like this is the first time you are setting up a watch.
- Go through the watch pair and setup routine with the wear app till you get to the main wear screen that shows the watch connected and what your voice actions are.
- Go through the training setup on your watch (swipe, swipe....) till it's to it's Normal screen with your notifications.
- Install Motorola Connect app on your phone, go through the setup and wait till it says "connected" to your watch
- Set your phone and your 360 down and don't touch either for 15 minutes (no new apps, settings, etc)
- Your new watch faces should now be on your 360.
- re install the rest of your wear junk.
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
[email protected] said:
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
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Click to collapse
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
supercluver said:
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
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Click to collapse
Have you tried clearing app data for the connect app on the phone, then uninstall it. Reboot both the phone and watch. Then once the phone and watch are connected again, download the connect app.
DQEight said:
Have you tried clearing app data for the connect app on the phone, then uninstall it. Reboot both the phone and watch. Then once the phone and watch are connected again, download the connect app.
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Yeah. Apparently, and I should have guessed this, it is an issue with my running the 6.0 preview 3 on my nexus 6. So yeah, sucks but M is worth not having a couple new watch faces and a different color charging face.
supercluver said:
Yeah. Apparently, and I should have guessed this, it is an issue with my running the 6.0 preview 3 on my nexus 6. So yeah, sucks but M is worth not having a couple new watch faces and a different color charging face.
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Click to collapse
I thought it was M p3 too, i even removed all my wear apps and reseted the watch XD
Motorola told me to "unoptimize" the wear abb (from the battery options).
I asked if it could not be an incompatibility with M, but they did no know.
EDIT: motorla lvl2 suppoty called, they say that the newer API level in android 6.0 makes it incompatible with moto connect update
[email protected] said:
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
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Click to collapse
Thanks, worked PERFECTLY!
Sent from my Nexus 6 using Tapatalk
cocchiararo said:
I thought it was M p3 too, i even removed all my wear apps and reseted the watch XD
Motorola told me to "unoptimize" the wear abb (from the battery options).
I asked if it could not be an incompatibility with M, but they did no know.
EDIT: motorla lvl2 suppoty called, they say that the newer API level in android 6.0 makes it incompatible with moto connect update
Click to expand...
Click to collapse
They DO know that 6.0 is about to be released right? Ugh. Guess I'll stop trying to get this to work on my Nexus 6.
supercluver said:
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
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Click to collapse
i have the same problem, factory reset watch and nothing happend, if anybody have a solution please...
santiagodm said:
i have the same problem, factory reset watch and nothing happend, if anybody have a solution please...
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Click to collapse
if you are on 6.0, then you have to wait for an update from motorola.
cocchiararo said:
if you are on 6.0, then you have to wait for an update from motorola.
Click to expand...
Click to collapse
ok, Thanks cocchiararo, just have to wait
I don't have the option to change the charging colors. Swiping down on the watch face does nothing, and there isn't an option for it in Motorola Connect. I'm running the latest Moto 360 software on the watch, and my phone is running OS 5.1.
So I did a bunch of searching and either I am in the wrong place, or no one else seems to have this problem, but I am seeing the same notifications showing up on my Moto 360 over and over even after I dismiss them. For example, I will get the Google Now scores for sports events (some for teams I couldn't care less about) popping up over and over and over again even after I swipe them away. They are not even real notifications on my phone - so not sure why they are popping up in the first place. Any help would be GREATLY appreciated.
You have to go into Google Now on your phone and configure the card settings there. Should be options to no longer see cards you're not interested in, or tweak their content. Otherwise it will periodically update phone & watch with cards - this is just how the service works.
Personally I leave it turned off completely as the benefits are meagre vs demands it makes on phone & watch power. There are more efficient ways of keeping yourself updated on the info you need when you need it, IMHO.
ghtop said:
You have to go into Google Now on your phone and configure the card settings there. Should be options to no longer see cards you're not interested in, or tweak their content. Otherwise it will periodically update phone & watch with cards - this is just how the service works.
Personally I leave it turned off completely as the benefits are meagre vs demands it makes on phone & watch power. There are more efficient ways of keeping yourself updated on the info you need when you need it, IMHO.
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Click to collapse
Thanks for the reply. So even if I dismiss the notification on the watch, and there is NO notification in the notification tray on the phone, it is expected that I still constantly receive card notifications on the watch? That seems broken to me...
gjlowe said:
Thanks for the reply. So even if I dismiss the notification on the watch, and there is NO notification in the notification tray on the phone, it is expected that I still constantly receive card notifications on the watch? That seems broken to me...
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Click to collapse
next time i notification comes up...leave it alone and go to google now on your phone.. look for that card and there should be an option to no longer show this notification..
bustanut666 said:
next time i notification comes up...leave it alone and go to google now on your phone.. look for that card and there should be an option to no longer show this notification..
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Click to collapse
Ok, I got that, but again, my problem is not that the initial notification shows up, it's that once I swipe it away it keeps coming back. I suppose that's an issue with Google Now though and not the watch.
You are not alone.
I'm having the same issue.
Moto 360 4.4W.2 - Wear Mini Launcher
Moto X (2013) 4.4.4 - Google Now Launcher.
I'm almost certain that those launchers are doing it. Days ago I had a friends's birthday notification poping over and over again, it would back to my watch face in like 5s after I had it dismissed, when i remove wear mini launcher all that stoped.
Today I installed it again, just for sake of testing, since is a very helpful software. The problem started again, but now with a amazon delivery notification, so im uninstalling it.
Wakuni said:
I'm having the same issue.
Moto 360 4.4W.2 - Wear Mini Launcher
Moto X (2013) 4.4.4 - Google Now Launcher.
I'm almost certain that those launchers are doing it. Days ago I had a friends's birthday notification poping over and over again, it would back to my watch face in like 5s after I had it dismissed, when i remove wear mini launcher all that stoped.
Today I installed it again, just for sake of testing, since is a very helpful software. The problem started again, but now with a amazon delivery notification, so im uninstalling it.
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Click to collapse
Sorry to rehash an old topic, but I'm having the same issue..
The card in question is to do with sport, and I do want to see the card so turning off isn't an option, but when I swipe it away I don't want it to come back!
Anyone found a solution?
Tripledrop said:
Sorry to rehash an old topic, but I'm having the same issue..
The card in question is to do with sport, and I do want to see the card so turning off isn't an option, but when I swipe it away I don't want it to come back!
Anyone found a solution?
Click to expand...
Click to collapse
Nope, it's the way Google Now does sport cards -- if a game is in progress, it sends you constant updates. Even if you swipe the update away, the next time anything changes, it'll just reappear, until the game / match is over (once you swipe away the card for a completed game it stays away, for me). I wish Now was more customizable.
thebobmannh said:
Nope, it's the way Google Now does sport cards -- if a game is in progress, it sends you constant updates. Even if you swipe the update away, the next time anything changes, it'll just reappear, until the game / match is over (once you swipe away the card for a completed game it stays away, for me). I wish Now was more customizable.
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Click to collapse
I don't mind if the game is still on, that makes complete sense, this is after the game...
Tripledrop said:
I don't mind if the game is still on, that makes complete sense, this is after the game...
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Click to collapse
Actually having exactly the same problem and it is specifically with sports cards. LG G3 (Verizon) 5.1 and G Watch R. I'll swipe a sports card away (last game score, next game time, etc.) and it will be back within a few minutes. Very irritating.
I was wondering if anyone else is experiencing this, if it's normal behavior and if there is a way to correct it.
When I get a phone call, I get the standard caller ID. When I take the call, it changes to the "add a note" card with the caller id image in the background. But when I hang up (from the phone) this card never goes away. If I'm in the office with the watch on the charger in my living room and take a call, I can go in there an hour or two later and that card is being displayed in full brightness in the charger. This is a bit fo a pain, especially if I'm sitting on the couch with the watch in the charger and take a call.
It seemed to me that when I first got the watch, this didn't happen; when I hung up the call, the display would go back to my watch face. I was hoping that once the Lollipop update came through (which seemed to take forever to come) it would go back to the original behavior but it hasn't.
Is anyone else experiencing this?
Is this by design? Is there anyway to either make it go away on call end or stop it from displaying at all?
Any insight would be greatly appreciated.
So nobody? I'm the only one in the world experiencing this?
Same here
I am also facing this issue and haven't found solution till date. At first I thought one if call recorder app is causing this , still no luck even after removing that app.
aXish said:
I am also facing this issue and haven't found solution till date. At first I thought one if call recorder app is causing this , still no luck even after removing that app.
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Click to collapse
My ultimate solution was to buy the Huawei watch. I never could determine the cause which survived every fw upgrade. Between that and the miserable battery life, it was the right decision. The Huawei is better in every way for me and two months into it, I still haven't run the battery out once.
Sent from my Lenovo TAB 2 A10-70F using Tapatalk
I am also experiencing this and wonder has anyone come up with a solution?
Hi all
I've recently started using my Moto 360 again alaong with my HTC M8 running the Radium 1.4 ROM. I set the watch up and all was working perfectly. I then noticed the watch was not receiving any notifications, this was after I had been out for a while with the watch at home. The only way I could figure out re-enabling them was to factory reset the watch then set it up again. I don't want to have to do this every time I go out without the watch etc. I had similar problems with the watch not pairing via Bluetooth with my phone after it had already been paired. The only way I could get it to pair was again to factory reset. This issue seems to have gone away now and it's just the notifications that seem to be a problem.
Any advice would be appreciated.
Thanks
Looks like ROM issue!
Sent from my SM-N9005 using Tapatalk
nijom said:
Looks like ROM issue!
Sent from my SM-N9005 using Tapatalk
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Click to collapse
Happens with ever ROM I've tried
stevoh84 said:
Hi all
I've recently started using my Moto 360 again alaong with my HTC M8 running the Radium 1.4 ROM. I set the watch up and all was working perfectly. I then noticed the watch was not receiving any notifications, this was after I had been out for a while with the watch at home. The only way I could figure out re-enabling them was to factory reset the watch then set it up again. I don't want to have to do this every time I go out without the watch etc. I had similar problems with the watch not pairing via Bluetooth with my phone after it had already been paired. The only way I could get it to pair was again to factory reset. This issue seems to have gone away now and it's just the notifications that seem to be a problem.
Any advice would be appreciated.
Thanks
Click to expand...
Click to collapse
Hello,
It is actually an issue with the recent Android Wear app update...just read all the comments from 360 owners. Mine will not connect either.
Cheers
Well at least it was nothing to do with my phone/watch/ROM. Must have been updated recently as it's been fine! Back on form
Cheers
jschill31 said:
Hello,
It is actually an issue with the recent Android Wear app update...just read all the comments from 360 owners. Mine will not connect either.
Cheers
Click to expand...
Click to collapse
stevoh84 said:
Well at least it was nothing to do with my phone/watch/ROM. Must have been updated recently as it's been fine! Back on form
Cheers
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Click to collapse
After 4 Android Wear updates they finally fixed the connection issue. I sent them several bug reports and I swear they didn't even look at them.
Cherrs
Nexus 6
I'm still having problems where my Moto 360 won't show notifications (text, email, phone calls). I've tried every recommended solution. After a factory reset it works for maybe 30 minutes and then stops. One thing I've noticed (and I don't know if it's related or not) is that the Android Wear version on my Phone (Galaxy S5) is 1.3.0.2284253 and on my Moto 360 it's 1.3.0.2166028. Shouldn't they match?
Ramer said:
I'm still having problems where my Moto 360 won't show notifications (text, email, phone calls). I've tried every recommended solution. After a factory reset it works for maybe 30 minutes and then stops. One thing I've noticed (and I don't know if it's related or not) is that the Android Wear version on my Phone (Galaxy S5) is 1.3.0.2284253 and on my Moto 360 it's 1.3.0.2166028. Shouldn't they match?
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Click to collapse
For anyone who runs across this at some point, I solved the problem (at least for me). I unistalled Light Manager and now I'm getting all notifications.
Arrrgh mine has started doing this again! It had been fine for a few weeks. Seriously needs sorting out
I just got a new Moto 360 2 days back, and noticed this issue soon after it updated itself maybe to 5.1.1. I restart my phone everytime i face this issue which seems to fix it. Also android wear shows an error message mentioning notification sync is not working.
aayushjoshi said:
I just got a new Moto 360 2 days back, and noticed this issue soon after it updated itself maybe to 5.1.1. I restart my phone everytime i face this issue which seems to fix it. Also android wear shows an error message mentioning notification sync is not working.
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Click to collapse
Still isn't resolved for me sadly and restarting the phone doesn't work. I'm just flashing a new ROM to see if that helps. My watch has randomly been saying Google Play Services isn't installed on the phone when it is. Strange happenings here!
I have exactly the same problem! Saying Google play services are not installed, no whatsapp or text notifications until I get an email then they mysteriously appear. also if I toggle notification to priority and back they appear. doing my head in
You need to restart the phone and the watch, not just the phone.
Also can try removing your phone from your watch's bluetooth pair list then also "forget" the watch in your phone's bluetooth menu, then re-pair the two. Should work no problem after that.
I find this only happens if i stray away too far from either device or one of them gets restarted for some reason.. but yeah, restarting both the phone and the watch, removing the phone and watch from both bluetooth lists, and then re pairing, has fixed it every time for me. No having to factory reset the watch or reflash rom or anything drastic like that.
Now if you're phone is always in your pocket/purse which is on you all the time and the watch is on your wrist too and it just drops connection randomly... then i'd say something is messed up with your watch or phone.