Develop Bugs

Motorola Connect can't sync new faces to the watch?

having problem syncing the new watch faces on the watch?

furiousgtz said:
having problem syncing the new watch faces on the watch?
Click to expand...
Click to collapse
Same problem here, tried resetting watch, phone etc. Also uninstalled and re installed still not showing up.

2crazeybolt said:
Same problem here, tried resetting watch, phone etc. Also uninstalled and re installed still not showing up.
Click to expand...
Click to collapse
Me too! I did all of that. I just got new a new replacement note 4 and it was working fine on my previous note 4 but this will not sync any faces or no moto app.

ok I was able to get it working. I factory reset the watch and via android wear I added new wearable device and clicked on sync all app.

furiousgtz said:
ok I was able to get it working. I factory reset the watch and via android wear I added new wearable device and clicked on sync all app.
Click to expand...
Click to collapse
That did the trick, thanks i'm working good now.

Reset my phone three times and no love. I can update the original stock faces but thennew faces never show up

Same thing happened to me today. I've reset my phone 3 times and resync'd many times without any luck. Any suggestions?
Edit:
Finally, I was able to fix it. My case was as follows:
I had paranoid android installed (new faces were fine). Had to restore factory settings on my phone, phone didn't want to sync after I reset my phone so I restored factory settings on my phone. I lost the new faces. Tried resetting the phone and watch multiple times and it didn't work. I went back to stock 5.0 (LRX21O) by following this guide . After restoring my phone to stock, I reset the watch one last time. Paired the phone and watch, customized one of the new faces chose minimal face on watch (still no new faces on my phone), then customized the same new face again, when trying to select another face it only showed one (simple). I chose that one, then tried to change to a new face and viola! new faces appeared.
Not sure what of everything I did was the fixing factor but wanted to share. Hope this helps.

Faced same problem. But i managed to update my 360. Try to uninstall all 3rd party app on ur phone, uninstall motoconnect and android wear. Last step is factory reset ur moto360
Then install motoconnect, install android wear ( do not install any 3rd party app at this stage), go to android wear setting and resync available app. Just make sure your phone screen is on about 10 minutes or so, moto360 will reboot after that.
All new faces and moto body apps will show up eventually - i tried this 3 times.
Hope this may help

Motorola 360 new watch faces not showing up on watch
I had the same problem, new watch faces would show in connect app (particularly the My Design one) and I could customize them but the new ones would never show up as an available watch face option on the 360. It may be related to replacing your phone as the new watch faces worked fine with my Old Note 4 then I had to replace it (because it had a problem) so when I got my replacement Note 4 and reconnected my watch it would never give me the option for the new watch faces even after I "reset" the Moto 360 numerous times. Interestingly for some people the new watch face options don't even show up in their Motorola Connect App on their phone, I think it may be related to their phone OS version. I have a coworker with a Note 3 and the new watch faces are not a option even though his motorola connect app is up to date.
Here is what I did to fix my 360:
- uninstall all apps on your phone related to your watch (Motorola Connect, Android Wear, 3rd party, etc.)
- Reset your 360 back to factory. (not just a restart)
- Wait for watch to prompt to install Wear on phone.
- install wear on phone, it will remember your old watch, pick the menu option to forget that watch though so it acts like this is the first time you are setting up a watch.
- Go through the watch pair and setup routine with the wear app till you get to the main wear screen that shows the watch connected and what your voice actions are.
- Go through the training setup on your watch (swipe, swipe....) till it's to it's Normal screen with your notifications.
- Install Motorola Connect app on your phone, go through the setup and wait till it says "connected" to your watch
- Set your phone and your 360 down and don't touch either for 15 minutes (no new apps, settings, etc)
- Your new watch faces should now be on your 360.
- re install the rest of your wear junk.

Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins

[email protected] said:
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
Click to expand...
Click to collapse
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.

supercluver said:
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
Click to expand...
Click to collapse
Have you tried clearing app data for the connect app on the phone, then uninstall it. Reboot both the phone and watch. Then once the phone and watch are connected again, download the connect app.

DQEight said:
Have you tried clearing app data for the connect app on the phone, then uninstall it. Reboot both the phone and watch. Then once the phone and watch are connected again, download the connect app.
Click to expand...
Click to collapse
Yeah. Apparently, and I should have guessed this, it is an issue with my running the 6.0 preview 3 on my nexus 6. So yeah, sucks but M is worth not having a couple new watch faces and a different color charging face.

supercluver said:
Yeah. Apparently, and I should have guessed this, it is an issue with my running the 6.0 preview 3 on my nexus 6. So yeah, sucks but M is worth not having a couple new watch faces and a different color charging face.
Click to expand...
Click to collapse
I thought it was M p3 too, i even removed all my wear apps and reseted the watch XD
Motorola told me to "unoptimize" the wear abb (from the battery options).
I asked if it could not be an incompatibility with M, but they did no know.
EDIT: motorla lvl2 suppoty called, they say that the newer API level in android 6.0 makes it incompatible with moto connect update

[email protected] said:
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
Click to expand...
Click to collapse
Thanks, worked PERFECTLY!
Sent from my Nexus 6 using Tapatalk

cocchiararo said:
I thought it was M p3 too, i even removed all my wear apps and reseted the watch XD
Motorola told me to "unoptimize" the wear abb (from the battery options).
I asked if it could not be an incompatibility with M, but they did no know.
EDIT: motorla lvl2 suppoty called, they say that the newer API level in android 6.0 makes it incompatible with moto connect update
Click to expand...
Click to collapse
They DO know that 6.0 is about to be released right? Ugh. Guess I'll stop trying to get this to work on my Nexus 6.

supercluver said:
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
Click to expand...
Click to collapse
i have the same problem, factory reset watch and nothing happend, if anybody have a solution please...

santiagodm said:
i have the same problem, factory reset watch and nothing happend, if anybody have a solution please...
Click to expand...
Click to collapse
if you are on 6.0, then you have to wait for an update from motorola.

cocchiararo said:
if you are on 6.0, then you have to wait for an update from motorola.
Click to expand...
Click to collapse
ok, Thanks cocchiararo, just have to wait

I don't have the option to change the charging colors. Swiping down on the watch face does nothing, and there isn't an option for it in Motorola Connect. I'm running the latest Moto 360 software on the watch, and my phone is running OS 5.1.

Android Wear new version Feb 26th, with it new problems

I am getting tired of starting posts with the new problems each version of firmware etc brings but here it goes anyway.
I received an update to Android Wear on my phone(2014 Moto X) Feb 26 which also updated the Android Wear on my Moto 360. Notifications have been working since however my watch has clearly been losing connection to my phone as my Smart Lock/trusted device feature has failed to operate three times so far. Instead of the phone auto unlocking I have had to put my pin in. The watch and phone have never been more then 4 or 5 feet apart. This very very rarely occurred with previous versions.
Sigh, why does each version get worse, and does google test this stuff at all???

Try resetting the watch and uninstall/reinstalling the app.

Working great here without problems

Haven't noticed any problems myself. Granted, something similar did happen when I migrated ROMs. But a reset and app reinstall fixed it.

I have had better luck with it today after rebooting both the phone and watch. Hopefully it stays this way.

no issues here.

throwing my hat in the "no problems" ring...
stock not rooted. no issues at all. using a nex 6 stock and sometimes i pair it with the stock nex 9 lte...

Watch constantly flashing while charging on cradle. Even after restart and theater mode and what not. Annoying issue especially during the night

I did uninstall all Wear apps and did a reset to factory default but still fails to install 5.0.2.
Asked for support in Android Wear and Moto360 forum.

The bright to dim flashing while on charger is caused by watchmaker v 3.3.2 ,the beata i am testing 3.3.3 fixes the isue. Use a stock face temporarily
.
Sent from my SM-T800 using Tapatalk

mbaseball3 said:
Watch constantly flashing while charging on cradle. Even after restart and theater mode and what not. Annoying issue especially during the night
Click to expand...
Click to collapse
if you use watchmaker update it to latest version . it solves the problem

nechmadi said:
if you use watchmaker update it to latest version . it solves the problem
Click to expand...
Click to collapse
Yeah I realized that. Thanks. Really didn't think it had anything to do with watchmaker and thought for sure it was the new update. Ugh just so many issues lately I can't keep up lol. Its either lollipop on the M8 that sucks or issues with the watch

Phone Notification Delay

Is anyone else having a delay in phone notification? By the time my watch starts vibrating to notify me of a phonecall I have already missed the call on my phone. That's irritating. One of the reasons I got the watch was to let me know when my phone starts ringing. My emails and texts seem to be notifying me just fine. It's just the phone notification.
Ideas?

I have only a small delay like 0,5s. So I think this is not normal. Are you connected by bluetooth or maybe by wifi?

I'm connected by BT. Like i mentioned all of my other notifications are working just fine. It's just the phone notification. I wiped my watch and reloaded everything so i am waiting to see if that fixed anything.

zumstin said:
I'm connected by BT. Like i mentioned all of my other notifications are working just fine. It's just the phone notification. I wiped my watch and reloaded everything so i am waiting to see if that fixed anything.
Click to expand...
Click to collapse
Update: It did not work. Sigh...

zumstin said:
Is anyone else having a delay in phone notification? By the time my watch starts vibrating to notify me of a phonecall I have already missed the call on my phone. That's irritating. One of the reasons I got the watch was to let me know when my phone starts ringing. My emails and texts seem to be notifying me just fine. It's just the phone notification.
Ideas?
Click to expand...
Click to collapse
I have this at times, though not always. I also get it where after I answer the call it continues to vibrate on my watch. hangouts messages do take a few seconds to push to the watch though. that said, this behavior has been consistent with my zenwatch, smartwatch 3 and my hwatch so I think it's just inherent in the platform

kellybrf said:
I have this at times, though not always. I also get it where after I answer the call it continues to vibrate on my watch. hangouts messages do take a few seconds to push to the watch though. that said, this behavior has been consistent with my zenwatch, smartwatch 3 and my hwatch so I think it's just inherent in the platform
Click to expand...
Click to collapse
Same here.
I just tested a call and it was about .5 to 1.0 seconds which is considered very good by my taste. But I did notice SMS and Hangouts does take a few seconds.
Maybe they set the priority like that on purpose.

Same problem for me...
zumstin said:
Is anyone else having a delay in phone notification? By the time my watch starts vibrating to notify me of a phonecall I have already missed the call on my phone. That's irritating. One of the reasons I got the watch was to let me know when my phone starts ringing. My emails and texts seem to be notifying me just fine. It's just the phone notification.
Ideas?
Click to expand...
Click to collapse
I am experiencing the same exact problem with my Nexus 6P - no amount of resetting seems to have fixed the problem. This has been extremely frustrating.

Anyone else figure this out without having to warranty the watch. Mine is a good 3 seconds behind with a Nexus 6. The call can go to voicemail before the watch vibrates.

uniqueflips said:
Anyone else figure this out without having to warranty the watch. Mine is a good 3 seconds behind with a Nexus 6. The call can go to voicemail before the watch vibrates.
Click to expand...
Click to collapse
I'm hoping with the new update to Wear announced today that it will fix the delay. Hoping....

uniqueflips said:
Anyone else figure this out without having to warranty the watch. Mine is a good 3 seconds behind with a Nexus 6. The call can go to voicemail before the watch vibrates.
Click to expand...
Click to collapse
it has nothing to do with the watch, I've got a sw3 as well that behaves the same with my 6p. previously I had a zenwatch, and it had the same delay with my n6 and later the 6p

I believe it's the android wear app itself. If you can find the AW 1.3 apk from apkmirror or the like, you should see a difference. Hopefully the new OS update will help alleviate the issue.

Same here with HW Watch Active. Phone get instant Message since Doze Settings on Marshmallow were edited, Watch still delayed...

I am having problems as well. Sometimes I would get notifications on my watch, other times the notifications would be delayed. I just tried and I am not even getting calls to my watch. I had to perform a factory restart twice now in order to get it to work. Why is that? I have a Huawei watch sync with a Huawei Mate 9. I would figure they both should work seamlessly.
any advice would be appreciated

rimz808 said:
I am having problems as well. Sometimes I would get notifications on my watch, other times the notifications would be delayed. I just tried and I am not even getting calls to my watch. I had to perform a factory restart twice now in order to get it to work. Why is that? I have a Huawei watch sync with a Huawei Mate 9. I would figure they both should work seamlessly.
any advice would be appreciated
Click to expand...
Click to collapse
Did you find a solution? I am experiencing the same issue, the incoming calls are not working and I also cant therefore receive calls directly on the watch. I am using an updated Huawei Watch with the HTC One M8, which is also updated to Android 6.0, with the latest version of Android Wear.
Cheers

Badelhas said:
Did you find a solution? I am experiencing the same issue, the incoming calls are not working and I also cant therefore receive calls directly on the watch. I am using an updated Huawei Watch with the HTC One M8, which is also updated to Android 6.0, with the latest version of Android Wear.
Cheers
Click to expand...
Click to collapse
The incoming calls seem to have fixed itself. However, what really solved the issue was that I had to make sure, on my Huawei phone, Android wear was set to close after the screen lock. I made sure that Android wear was always running in the background. Not sure if there is a similar setting on the HTC One M8, but making sure android wear was not in any power saving mode solved the problem for me.
Hope it help,

rimz808 said:
The incoming calls seem to have fixed itself. However, what really solved the issue was that I had to make sure, on my Huawei phone, Android wear was set to close after the screen lock. I made sure that Android wear was always running in the background. Not sure if there is a similar setting on the HTC One M8, but making sure android wear was not in any power saving mode solved the problem for me.
Hope it help,
Click to expand...
Click to collapse
I fixed the issue with a "wipe partition cache" procedure. Thanks

HTC 10 & Android Wear

Hi guys
I have had my HTC 10 for almost a week now and I've only just tried to connect it to a Huawei Watch.
The pairing goes well and the apps are synced to the watch no problem but even after enabling "Notification Access" for the Android Wear app, I am not getting any notification on my watch... I don't even have the Google Now card which I think is always there to at least display the weather.
Other than that I can run any Wear apps just fine...
Is anybody currently using an Android Wear smartwatch with their 10 and if so, were there any particular steps you had to go through for it to work correctly?
To those of you still waiting on their device, it's worth it
Thank you in advance!

no problems here with LG G Watch R (Android 6.0.1)

Running Android Wear on my 10 and having it permanently connected to my Moto 360 Gen 2 with Android Wear 6.0.1. No problems on my side. Unless don't disturb is enabled I'm getting all notification. Thus everything works as expected on my end.
Sent from my HTC 10 using XDA Labs

anatole78 said:
Hi guys
I have had my HTC 10 for almost a week now and I've only just tried to connect it to a Huawei Watch.
The pairing goes well and the apps are synced to the watch no problem but even after enabling "Notification Access" for the Android Wear app, I am not getting any notification on my watch... I don't even have the Google Now card which I think is always there to at least display the weather.
Other than that I can run any Wear apps just fine...
Is anybody currently using an Android Wear smartwatch with their 10 and if so, were there any particular steps you had to go through for it to work correctly?
To those of you still waiting on their device, it's worth it
Thank you in advance!
Click to expand...
Click to collapse
Did you get this solved? I seem to be getting all notifications EXCEPT from the stock HTC mail app, even though they show up on the lock screen.

BladeRunner said:
Did you get this solved? I seem to be getting all notifications EXCEPT from the stock HTC mail app, even though they show up on the lock screen.
Click to expand...
Click to collapse
No issue here since I have flashed Android Wear 2.0 and even though it isn't quite stable, the notifications problem is solved

anatole78 said:
Hi guys
I have had my HTC 10 for almost a week now and I've only just tried to connect it to a Huawei Watch.
The pairing goes well and the apps are synced to the watch no problem but even after enabling "Notification Access" for the Android Wear app, I am not getting any notification on my watch... I don't even have the Google Now card which I think is always there to at least display the weather.
Other than that I can run any Wear apps just fine...
Is anybody currently using an Android Wear smartwatch with their 10 and if so, were there any particular steps you had to go through for it to work correctly?
To those of you still waiting on their device, it's worth it
Thank you in advance!
Click to expand...
Click to collapse
So after messing around with permissions and setting so that nature on my HTC, I then turned to the permissions section in settings ON THE WATCH. For some reason they were all disabled, so after manually enabling the permissions I needed I was instantly able to receive notifications on the watch.
I hope this helps, becuase I thought I had a bad phone/watch matchup until this was fixed.
Cheers!

dirt_squirrel said:
So after messing around with permissions and setting so that nature on my HTC, I then turned to the permissions section in settings ON THE WATCH. For some reason they were all disabled, so after manually enabling the permissions I needed I was instantly able to receive notifications on the watch.
I hope this helps, becuase I thought I had a bad phone/watch matchup until this was fixed.
Cheers!
Click to expand...
Click to collapse
Thanks a lot, just reverted back to Android Wear 1.5 and this solved the issue completely
Have a nice week !

no notifications but watch is connected

Since the latest Android Wear update a few days ago, my watch appears connected to my Honor 7, but I don't receive notifications anymore.
I can change the watchface from the phone, i can find the phone from the watch, so there is communication.
If I disconnect the watch, delete android wear from the phone, restart and do a new connect with the watch, it works again, i receive all notifications again. Until, I shut down the watch or restart the phone, then nothing again.
Resyncing apps via Android Wear on the phone does not help. Any clues?
Honor 7 with MM6.01 (b371) and M1D63M on watch.

fritsprive said:
Since the latest Android Wear update a few days ago, my watch appears connected to my Honor 7, but I don't receive notifications anymore.
I can change the watchface from the phone, i can find the phone from the watch, so there is communication.
If I disconnect the watch, delete android wear from the phone, restart and do a new connect with the watch, it works again, i receive all notifications again. Until, I shut down the watch or restart the phone, then nothing again.
Resyncing apps via Android Wear on the phone does not help. Any clues?
Honor 7 with MM6.01 (b371) and M1D63M on watch.
Click to expand...
Click to collapse
Interestingly I am experiencing the exact same at the moment.. Oddly enough it worked just fine yesterday, but not two days ago or today...

Thanks for replying, now at least I know this is not just me.

I am also having the same problem. I need to disconnect and reconnect several times in a day to get notifications. I thought the latest update was just security fix but i think it has messed up the core functionality as well.
for me, even the watch face cannot be changed from phone.

Funny I ignored this thread until it happened to me just today
Sent from my E6653 using Tapatalk

i'm going crazy....same issue happened to me!!! i'm looking forward to find a solution ASAP!!!

Same is happening to me. I've tried all of the above as well but no success keeping the notifications from disappearing.
Interestingly though, I also have an app installed called Feel the Wear which lets you set different vibrations on the watch for different types of notifications. I only use one custom vibration for hangouts. Whenever I get a hangouts message, I still get the custom vibration on the watch but the message itself doesn't hit the watch.
Sent from my Nexus 6 using XDA Free mobile app

Well, apparently this is becoming an issue. I don't think Sony is to blame, because it started just after the latest Android Wear update, my watch was working perfectly before that. Anywhere I can download a previous version? Then I will install that version and don't allow it to update for now until Google has fixed the issue........

Just this morning I received an update OTA on my watch to version M1D63X, but unfortunately no changes to the notification problem........

Just connected again with my z1 compact, works well, everything fine with the notifications. Therefore it must be something to do with the honor 7 or with mm6, because my z1 compact runs on lp5.1

Same on my watch + Xperia Z3 Compact. There must be some problems with Android Wear app, many of my friends have the same problem. Notifications work after reconnecting but not for a very long time.
Also incoming mails are notified a couple of times in a row for some time, f.e. I get banggood offers mail which is notified on the phone and on the watch, then in the next 5 minutes there goes another notification about the same mail, and again, and again... until I dismiss that notification. Drives me crazy so I just immediately swipe e-mail notification when it arrives (I don't want to block the app).
Hoping for a quick fix...

Every time this problem occurs I simply restart the watch and phone at the same time. Fixed the problem every time. Restarting the watch alone does not help.
Also can confirm that the watch indeed is connected to the phone, no notifications go through to the watch. Had a song successfully identified by Shazam on the watch while the problem was present...

After yesterday upgrade my OnePlus X to android 6.0.1 - Sony SW3 stops receiving notifications. There is info at android wear app, that synchronization was shut down and i have to restart phone to resolve that problem. After restart it works for some time and then the same problem. I think that some program is shutting down by android but i dont know where i can find it, and what it is. Anybody? App that sends notifications to watch?

Same with me. I only get the notification by the app Feel the Wear and having custom vibrations on Gmail, Whatsap and Facebook. But no notification on the watch itself. Also since the last 2 updates.

Since flashing a Nougat rom on my Nexus 6, I have been receiving all notifications on the watch. It's only been a few days but so far so good. Still not a fix for anyone stuck on MM but try flashing Nougat on your phone if you have the option.
Edit: I flashed a couple of different Nougat roms which requires two separate factory resets of the watch. not sure if that had anything to do with notifications coming through.