Please hold my hand on rolling back my OS. phone hasn't worked right since I got the android 12 update - OnePlus 7T Questions & Answers

I have a oneplus 7t, on straight talk using verizon towers.
So since I got the android 12 update, I have spent several hours on the phone with customer service, and haven't been able to fix every issue.
We did fix the problem where I had no data, customer service walked me through updating the APN and that was fixed.
-I still can't receive MMS pictures through the standard app, I can work around that using the google messages app, but that's frustrating since I know something isn't working correctly.
-I randomly get call failed when I try to accept a phone call. This happens very often, but i'm not sure why it doesn't happen every time. I seem to be able to make outbound calls without any issues.
Not being able to fix the call issues, and MMS issues makes me want to roll back to android 11. the phone worked great until this android 12 update. I tried a factory reset, and still have the same issues.
I've tried searching for instructions but all of them are lacking thorough instructions. They say "pick the matching file for your phone", but mine is 1905, but only 1901 and 1903 are listed. I'm sure one of those are supposed to work, but which one?
"download this apk"...... ok, now i have a .apk.zip file that i don't know what to do with.
-delete .zip and i don't know how to make the .apk file install or open
-unzip, and i have 500 files that i don't know what to do with.
"move this to the root storage".... how?
I used to be more tech enabled, but it's been so long since i've rooted a phone or something else this involved. I really just want my phone to work properly again.

Well I can get the local update apk to open, but I can't figure out where to place or what to name the roll back file for that apk to find it. This is frustrating and wasting many hours of my life

https://oxygenos.oneplus.net/OnePlus7TOxygen_14.I.31_OTA_0310_all_2112101928_downgrade_327348e7ed1f4427.zip

HueyT said:
https://oxygenos.oneplus.net/OnePlus7TOxygen_14.I.31_OTA_0310_all_2112101928_downgrade_327348e7ed1f4427.zip
Click to expand...
Click to collapse
Thanks, but that's not super helpful. I'm at the point where I'm struggling to get local update to find it, because I'm not sure where or how to move it to make it be found

dempseyjosh said:
Thanks, but that's not super helpful. I'm at the point where I'm struggling to get local update to find it, because I'm not sure where or how to move it to make it be found
Click to expand...
Click to collapse
Does the file contain something called MSM tool? If so you will need to do this from a Windows PC (or VM).
EDIT: nevermind disregard this post.

dempseyjosh said:
Thanks, but that's not super helpful. I'm at the point where I'm struggling to get local update to find it, because I'm not sure where or how to move it to make it be found
Click to expand...
Click to collapse
Move it from \sdcard\downloads to \sdcard root

I Need a little more specific help than that. Do I need to be hooked to a computer to do that? Does it mean to be changed at all? .zip.jar is correct? Because I've tried moving it from the downloads folder to device storage. It feels right to me, but it's not finding the file to update with.

dempseyjosh said:
I Need a little more specific help than that. Do I need to be hooked to a computer to do that? Does it mean to be changed at all? .zip.jar is correct? Because I've tried moving it from the downloads folder to device storage. It feels right to me, but it's not finding the file to update with.
Click to expand...
Click to collapse
No on pc. Yes to rename jar file to zip

HueyT said:
No on pc. Yes to rename jar file to zip
Click to expand...
Click to collapse
Thank you, that was the last bit of help I needed with that. I've successfully rolled back and my phone is working correctly, as far as I can tell.

Well you answered my question. "Do not take this upgrade"

Related

No service after installing HenseMod.

I had some trouble with my phone installing CWM, installing HBOOT, and achieving S-off. Everything got complicated because I have Virgin Mobile. I eventually manage to achieve my goal. I installed my custom rom and the way I went.
But now I don't have any service. When ever I try to make a call, it's as if I had no more credit left on the phone. I tried calling customer service but they said I have no idea what's wrong.
I am pretty sure its probably something simple. Does anyone know the solution to this?
If it matters, when I installed Hense Mod, there was a separate patch for Virgin Mobile, I assumed it needed to be installed. Could that be the problem?
No one has an answer to this?
F9zSlavik said:
I had some trouble with my phone installing CWM, installing HBOOT, and achieving S-off. Everything got complicated because I have Virgin Mobile. I eventually manage to achieve my goal. I installed my custom rom and the way I went.
But now I don't have any service. When ever I try to make a call, it's as if I had no more credit left on the phone. I tried calling customer service but they said I have no idea what's wrong.
I am pretty sure its probably something simple. Does anyone know the solution to this?
If it matters, when I installed Hense Mod, there was a separate patch for Virgin Mobile, I assumed it needed to be installed. Could that be the problem?
Click to expand...
Click to collapse
I assume you skipped the patching? You will probably have to redo the whole process, but this time note the instructions OP provided. There's a "install patch at this point if needed" part of it. Be sure you get the patch on your SD card (along with anything else you might want to install), and to flash it at that particular step.
Btw, fyi, just finished installing HenseMod myself. Looks neat, although it's missing some stuff OP was talking about (eg: had to manually install Maps, Gtalk...).
Cheers, and good luck re-flashing!
yeremiya said:
I assume you skipped the patching? You will probably have to redo the whole process, but this time note the instructions OP provided. There's a "install patch at this point if needed" part of it. Be sure you get the patch on your SD card (along with anything else you might want to install), and to flash it at that particular step.
Click to expand...
Click to collapse
yeremiya said:
I am stuck at the step where it says to apply any patch that is needed (mine is the Virgin Mobile patch). I tried to install it but I keep getting the error: "Error flashing zip /sdcard/Virgin Mobile.zip". Is there another way I can push the contents of this zip file to my phone? Has anyone else had this problem?
Any response is appreciated.
Thanks
Click to expand...
Click to collapse
jusser said:
yeremiya said:
I assume you skipped the patching? You will probably have to redo the whole process, but this time note the instructions OP provided. There's a "install patch at this point if needed" part of it. Be sure you get the patch on your SD card (along with anything else you might want to install), and to flash it at that particular step.
Click to expand...
Click to collapse
yeremiya said:
I am stuck at the step where it says to apply any patch that is needed (mine is the Virgin Mobile patch). I tried to install it but I keep getting the error: "Error flashing zip /sdcard/Virgin Mobile.zip". Is there another way I can push the contents of this zip file to my phone? Has anyone else had this problem?
Any response is appreciated.
Thanks
Click to expand...
Click to collapse
sounds like the patch fail to DL right or failed to copy to the SD card properly. i would try re-downloading the VM patch. i personally have found most GSM phone roms require this to "maybe" work on our SprintVM CDMA phones.
another thing i would ask is what CWM are you using. before i switched to the CWM Touch Recovery i used to have errors and freeze-ups when trying to flash updating to the new recovery fixed 99% of all issues i had.
also would suggest dialing *#*#4636#*#* and in the first menu option near the bottom there is one that decides what type networks your phone prefers to connect to.. i know in my area setting to WCDMA Preferred gives best signal results.
hope any of this helps. like i stated though sounds like bad copy of the patch or buggy CWM.
Click to expand...
Click to collapse

Can't find QCN file?

When I back it up it saves the file successfully, but then whenever I try to access the file I can't find it. I have hidden files enabled but I still can't see it. What am I doing wrong? Does it have something to do with the fact that my SPC reads 00000000?
Sean A said:
When I back it up it saves the file successfully, but then whenever I try to access the file I can't find it. I have hidden files enabled but I still can't see it. What am I doing wrong? Does it have something to do with the fact that my SPC reads 00000000?
Click to expand...
Click to collapse
After a lot of frusturation I managed to backup the QCN and generate a new one, then restore it into the phone. I will update later on whether or not that worked, but I think it probably did. Thanks a lot to all of the helpful posts and apps on the forum, I will definitely be sticking around.
Sean A said:
After a lot of frusturation I managed to backup the QCN and generate a new one, then restore it into the phone. I will update later on whether or not that worked, but I think it probably did. Thanks a lot to all of the helpful posts and apps on the forum, I will definitely be sticking around.
Click to expand...
Click to collapse
I have the same problem, how do you find the file?

[Q] Rooted Verizon Gnex errors out when trying to update to 4.2.2

Hey everybody. First time posting. Ive searched and searched and searched the forums but cant seem to find the answer i need. I have a rooted Verizon Gnex running stock 4.1.1. When the factory image for 4.2.2 was finally released, i DL'd is and tried to run the .zip. Only to find that it was erroring out. I decided to wait VZW pushed the official OTA update and try that. Well, it finally came through last night and, i wish i could say to my surprise, the same issue happened. After scouring the interwebs, the only thing i could find to fix it was to unroot my device. Now if that is the case, then so be it. But if i can avoid wiping my device, i would love that option far more. I also am attaching a pic of the error message that im receiving when i try and update.any help or advice would be greatly appreciated. Thanks in advance!
you modified your build.prop
the error message even says thats the problem.
you need the stock build.prop to be able to take the OTA.
The error tells you what is wrong, it detects something different about your build.prop file. You need to get it back to stock.
E2A: I am redundant, and slow.
Zepius said:
you modified your build.prop
the error message even says thats the problem.
you need the stock build.prop to be able to take the OTA.
Click to expand...
Click to collapse
Thank you for such a quick response!!!!! Is there someplace that i can DL that and, if so, how would i go about installing it to the phone? Would it be a simple drag and drop?
Thanks again so much
ibouchillon said:
Thank you for such a quick response!!!!! Is there someplace that i can DL that and, if so, how would i go about installing it to the phone? Would it be a simple drag and drop?
Thanks again so much
Click to expand...
Click to collapse
the easiest way to fix your problem is to just flash the system image and nothing else in fastboot. there are several guides on how to do this.
if you want to find a download for the build.prop and change the permissions, you're welcome to try and find it.

How to Force the OTA?

I feel like a moron because mine hasn't updated automatically from 4.4.4. Any way to force the Lollipop update? I already checked and have the 24 wait period in effect. Thanks!
Happened to me as well. Go into settings, time and date, uncheck the automatic date/time function and move the date 1 day ahead. I would reboot the phone just in case, and check it again.
efishta said:
Happened to me as well. Go into settings, time and date, uncheck the automatic date/time function and move the date 1 day ahead. I would reboot the phone just in case, and check it again.
Click to expand...
Click to collapse
Weird - just did all that and it still says software is up to date. Any other suggestions?
Called AT&T to see if they could push Lollipop to my device. No dice. Tried the "move ahead one calendar day" trick, but it didn't work. Now it shows that I can't check again for 702 hours. Ha! Any other suggestions? Maybe it just hadn't rolled out to everyone yet. I'm in Chicago, if that matters.
If you don't have an issue wiping your data then you can use the stock Odin file in the general sub to flash it back to stock and update again.
I had my wife's phone updated with a push from AT&T. She had the same issue. They have to file a ti let and tech department did it but took a few days.
Hoshneer said:
I had my wife's phone updated with a push from AT&T. She had the same issue. They have to file a ti let and tech department did it but took a few days.
Click to expand...
Click to collapse
Thanks for the help! Did you do it over support chat on their site or the phone?
nunyabiziz said:
If you don't have an issue wiping your data then you can use the stock Odin file in the general sub to flash it back to stock and update again.
Click to expand...
Click to collapse
Thanks! Yeah, I might just do this.
Also if you factory restore your phone it will go back to the default 24hr wait.
I haven't really messed around with root stuff in a while, but I know even without root we used to be able to download the update, put it in the root or the SD card and rename it update.zip . Does this not work anymore? I really thought there would be a way to force the update somehow..
evilsock said:
I haven't really messed around with root stuff in a while, but I know even without root we used to be able to download the update, put it in the root or the SD card and rename it update.zip . Does this not work anymore? I really thought there would be a way to force the update somehow..
Click to expand...
Click to collapse
That would work if someone has captured the zip file or the download URL, which no one has done. Virtually every 5.0.1 related thread has someone asking for this, with the same response. No one has it, and if they did, it would be available in a stickied post.
Oh the woes of waiting for updates lol.
I remember with my OG moto droid waiting for 2.1 lol.
And how 2.2 blew my mind. Now look at it.
i had to flash oem kitkat to my att note 4, which right after the flash immediately got lollipop.
if you do got to the Samsung kiosk have them re-flash kitkat. then the download for lollipop will update after setup.
Force update to marshmallow?
Hi, absolute idiot when it comes to stuff like this.
So, i was searching through my apps list when i noticed AT&T software update.
I dont need any AT&T applications as i am in Australia and do not have AT&T.
i have tried to force an update by following the clearing data and force stopping the Google services frame work.
tried it multiple times, nothing.
Then i thought i could disable the app of the AT&T software update, and then i fell deeper into the rabbit hole of how OSPolice got in trouble and how there is 2 versions of package disabler pro.
So here i am, stuck with 5.1.1 and i have no idea what to do.
No, i am not going to root it. This is an AT&T phone, with a bootlocker on it. If anyone, *ANYONE*, can help me solve this small issue that would be much appreciated.

Incoming calls cannot be answered or never make it to my phone.

Rooted Sprint Galaxy S6 on Lollipop 5.1.1 with Teamwin recovery
http://tiribulus.net/pix/Phone/1.png
http://tiribulus.net/pix/Phone/2.png
Sporadically lags a bit everywhere, but I cannot receive incoming calls. I use another phone to test and it rings on the calling phone several times, goes to my voicemail and THEN rings on my phone and of course can't be answered. It just hangs there all greyed out until I hang up and takes like 20 seconds for the phone app to disappear. Other times it doesn't even ring at all on my phone. I can make outgoing calls.
The Sprint support guy took me through re-provisioning the phone with some dial pad codes, he did something to the SIM card too , I've uninstalled Drupe (which has been great) and reinstalled it. Tried both when on and off the phone. No difference
Wiped both the cache partition and the davlik cache.
This started a couple days ago when the phone rebooted ITSELF without my touching it and then booted back up into an error that said "Unfortunately, NetworkSystemProvider has stopped.". Couldn't do anything. Tapping OK made it go away for half a second and it was back. A friend of mine managed to get some Sprint specific thing either disabled or yanked and the error went away. Everything seemed to be fine. I'm not sure when the phone issue started exactly or even if it's related to that situation or not. I just noticed today that someone was calling me and I couldn't answer. (I do most of my communications online and don't get that many phone calls, but the ones I do get are very important)
Oh yeah, I reseated the SIM after an error saying there wasn't one after the Sprint guy sent some info to it and that went away.
i am at total loss here. The Sprint guy of course wants to wipe the phone. That would be a monstrous drag for all the reasons you guys already know for a phone that has been working great for over a year like it is.
Please be my new hero and tell me what to do if anybody knows. I have good PC skills and SOME with Android, but this is beyond me.
Thank you SO much.
It also keeps re-sending me old txts
The Sprint store gave me a new SIM card and that didn't fix it either. Restoring a TWRP full image restore from April didn't fix it. A factory wipe in Teamwin recovery didn't fix it. Same exact symptoms no matter what I do.
Ring ring ring ring ring on the calling phone, it finally rings on mine, but is already in voicemail on the calling phone. Once in a GREAT while it will ring just a bit earlier on mine and it will flutter between being greyed out on the answer screen (all the options like speaker etc) and eventually connect the call after a second or two. Nobody I can find has ever seen anything like this. This S6 was working absolutely flawlessly for well over a year.
It also appears I am not usually getting incoming txt messages either, but I am getting only certain old ones repeatedly. Sometimes old voicemails too. It's almost more like it's a remote server issue somewhere.
I hate to say it, but it sounds like your phone is failing and will need to be replaced. But before you do that, here is a relatively easy thing to try:
Go here http://forum.xda-developers.com/spr...uide-links-files-update-root-restore-t3366862
Using Odin, flash the latest firmware. You are at 5.11, the latest is 6.01. That will restore you to stock OS, take away root and TWRP, but you'll be able to restore those. You shouldn't have any data loss.
Once that is done, go to Settings and System Update and then Update PRL and Profile. See if that solves it. If it does, you can quickly Root and Recovery again.
Good luck!
koop1955 said:
I hate to say it, but it sounds like your phone is failing and will need to be replaced. But before you do that, here is a relatively easy thing to try:
Go here http://forum.xda-developers.com/spr...uide-links-files-update-root-restore-t3366862
Using Odin, flash the latest firmware. You are at 5.11, the latest is 6.01. That will restore you to stock OS, take away root and TWRP, but you'll be able to restore those. You shouldn't have any data loss.
Once that is done, go to Settings and System Update and then Update PRL and Profile. See if that solves it. If it does, you can quickly Root and Recovery again.
Good luck!
Click to expand...
Click to collapse
Thank you.
How do I prepare the phone for the new image if I have Teamwin installed?
Tiribulus said:
Thank you.
How do I prepare the phone for the new image if I have Teamwin installed?
Click to expand...
Click to collapse
TWRP (or Teamwin if you like) won't be an issue. Download Odin on your PC, download the zipped TAR file in the first post of my link. Extract the .MD5 in the zip to the same directory as Odin (you don't really have to, this is just convenient. Install the latest Samsung drivers to your PC, make sure that your computer recognizes the phone. Put the phone into Download mode. (Hold the Volume Down, Home and Power buttons at the same time.) Plug the phone into your computer. If the com light lights up in Odin, you are good to go. Flash the TAR using the AP slot in Odin.
This sounds like a lot, but it is easier to do than for me to tell you. But WAIT! In my linked post, there is a video that will walk you through it all!
https://www.youtube.com/watch?v=tv0BnfpNxEs
How easy is that? The only thing that Tim says that is no longer true is that data won't be wiped by default.
OOPS WROTE THIS BEFORE I SAW YOU REPLIED LEMME LOOK
I'm sorry man. I'm actually a seasoned PC support guy. I know I'm being a pain. I don't have muich experience with these phones though and it's been 14 months since I flashed this one. I don't know what most of that means over there.
I don't have the regular recovery. I have Teamwin. There IS an ADB side load function in there. Is that what I use in place of the regular download mode? If so, won't that leave Teamwion on the phone since that's what I'm using? Sprint won't give me another one while it's on there.
How do I know if Odin is seeing the phone? It doesn't appear to act like it knows my phone is attached to the computer. Does it have to be in download mode that I'm trying to find out how to get into here
Forgive my abject ignorance please.
koop1955 said:
Put the phone into Download mode. (Hold the Volume Down, Home and Power buttons at the same time.).
Click to expand...
Click to collapse
Here is where I'm lost. Holding the three buttons does not give me an option for download that I can find. It puts me in the Teamwin interface.
Tiribulus said:
Here is where I'm lost. Holding the three buttons does not give me an option for download that I can find. It puts me in the Teamwin interface.
Click to expand...
Click to collapse
Could you be holding the Volume Up button, not the Volume Down button by mistake?
Doesn't matter. If you are in TWRP and you select "Reboot" one of the options should be Download. That will do the same thing for you.
You can also install something like this (if you are rooted) https://play.google.com/store/apps/details?id=com.jc.rebootmanager
And one last thing. You need to have your phone in Download mode to be seen by Odin.
Oh goodness me!! I AM A MORON!!
I have been using the volume UP and other two buttons. Not down LOL! For Pete's sake. Aren't I jist a ninny :angel:
Let's try this now
koop1955 said:
Could you be holding the Volume Up button, not the Volume Down button by mistake?
Doesn't matter. If you are in TWRP and you select "Reboot" one of the options should be Download. That will do the same thing for you.
You can also install something like this (if you are rooted) https://play.google.com/store/apps/details?id=com.jc.rebootmanager
And one last thing. You need to have your phone in Download mode to be seen by Odin.
Click to expand...
Click to collapse
Yes, that's what I was doing
It is restarting now, but didn't actually erase anything. It looks like it just upgraded to Marshmallow. However, I am being barraged with txt messages so maybe it fixed it. I'll let you know. Thank you very much for your patience.
That fixed it!!! The phone works!!! I didn't even lose any of my data or pix or contacts or anything.
Now all I gotta do is get ROOT back and TWRP reinstalled.
Thank YOU sir!! The other fella too. His instructions probably would have worked if I had pressing the right button.
Tiribulus said:
That fixed it!!! The phone works!!! I didn't even lose any of my data or pix or contacts or anything.
Now all I gotta do is get ROOT back and TWRP reinstalled.
Thank YOU sir!! The other fella too. His instructions probably would have worked if I had pressing the right button.
Click to expand...
Click to collapse
If you go back to my other post (http://forum.xda-developers.com/spr...uide-links-files-update-root-restore-t3366862) you will find how to Root and install Recovery.
koop1955 said:
If you go back to my other post (http://forum.xda-developers.com/spr...uide-links-files-update-root-restore-t3366862) you will find how to Root and install Recovery.
Click to expand...
Click to collapse
Yep, those are done and now installing adaway. Thanks again very much. I wouldn't blame you for finding it hard to believe after this, but I actually do have substantial computer skills overall, just not with these phones
Tiribulus said:
Yep, those are done and now installing adaway. Thanks again very much. I wouldn't blame you for finding it hard to believe after this, but I actually do have substantial computer skills overall, just not with these phones
Click to expand...
Click to collapse
No worries, I'm not judging.
I am really good with PCs, Windows and Linux. Good with Android. But Apple devices? My daughter had to show me how to use my iPod.
koop1955 said:
No worries, I'm not judging.
I am really good with PCs, Windows and Linux. Good with Android. But Apple devices? My daughter had to show me how to use my iPod.
Click to expand...
Click to collapse
It looks to be all good now. Thanks again very much.
What I don't understand is why a known good TWRP recovery from months ago didn't fix it, but an OS upgrade did. You'd think that both should work or not. Its' the same phone and a full backup from when it worked fine. Oh well. I'm just glad it did work.
X-Posed?
While I have you here. You don't happen to have a guide for installing X-Posed on this phone do you? I have the zip installed from TWRP, but when I go to install the APK from within the OS I get what you see in this screen and the guy who's guide I was following doesn't respond. It occurred to me that koop1955 might know. Thanks. Even if you don't.
http://tiribulus.net/pix/Phone/xposedwarning.png

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