Texts not finding contacts information - Samsung Galaxy S20 / S20+ / S20 Ultra Questions &

Hi Folks,
I am using a Samsung Galaxy S20 FE phone, Android version 13, One UI version 5.0 and have suddenly started having a problem with texts not being associated with certain contacts and texts failing to get sent - first few texts work and then subsequent ones do not.
I entered a contact as +61 for the country code and then the number (australian number). When I text the person I can select their contact information and the text goes out. If the person replies, rather than coming back on that message thread, it comes back showing a number only - ie: 61 xxx xxx xxx. The "+" to designate an interanational number is missing. Not sure why this is happening.
I am using FIDO (rogers) as my service provider. I did take the phone to Australia recently and used it only on the day I arrived. I then shut it down and replaced the SIM with an Australian SIM from a providerr there for the duration of my stay. When I got back to Canada I replaced the Australian SIM with my FIDO sim. It seems that that was when the problem started. I have deleted cache and data for the SMS app (Textra), I removed the person as a contact and re-entered their information (still did not work). I reverted to using the Samsung built in SMS app (Messages) and the problem still occurs. When you select the contact information from within the SMS app it shows their number but without the "+" code - I enter all my phone numbers as "+" then country code an number.
This has become a bit of a nuisance as calling the person from the SMS app says that their number is invalid - I have to go to main contacts, look them up and then select their number. Then Main contacts database has the correct format for the numbers - i.e. "+" then Country Code and then the number.
Any assistance with this issue would be greatly appreciated as I have run out of ideas short of a factory reset of the phone which will be a major headache.
Cheers, Dave Melnyk

Related

No name when contact calls?

I am going nuts over a minor issue that I am having. When I receive calls from my contacts their names do not show up only the number. Since I do a lot of traveling I use the international prefix for all my contacts. When I remove this and just have the number and not the international code then the name shows up when I receive a call.
Any idea anyone
Cheers,
Halldor
Try putting + instead of the 00 or other prefixes.
Yeah,
I have all numbers saved in international format too!
Sample US:
Mr. Brown has area code 215, phone# 1234567 - the correct international format for this number would be: +12151234567
Sample Germany:
Your friend has a German area code of 089 and phone# 1234567 - the correct international format would be: +49891234567
(on most area codes in Europe you ignore the "0" in the beginning)
Regardless where you are, within the US or elsewhere - you can call your contacts without making any changes when using international format! However, some of the phone providers (especially internet phone companies and calling card companies) covert numbers to a non-standard format and in that caseyou will see only the number on the phone display because of it is not identically to what you saved in your contacts! But this is really rare ... !
I had this random issue while I was using some version of AEBPlus.
Not using it now and problem dissapeard.
I use the + on all my numbers and I am not using any additional software except for PocketCM and I also removed this program and did a SR but still the same problem. Maybe it is the ROM I just flashed?
Halldor said:
I use the + on all my numbers and I am not using any additional software except for PocketCM and I also removed this program and did a SR but still the same problem. Maybe it is the ROM I just flashed?
Click to expand...
Click to collapse
Might be it is the ROM but I doubt that! Did you get the contacts before flashing correctly on your device?
How (what format) does the number appear on your phone screen when you get an incomming call?
When you dial a contact and call him: do you have his name or his number in the display? (if second I would agree it is the ROM!)

Caller ID Format Problems

Hello everyone, I installed RUU_Excalibur_WM61_Kavana_080408_WWE on my phone and it is workig great. The problem I am having is that in my country phone numbers consist of only 8 digits fotmated XXXXXXXX or XXXX-XXXX y my contacts list BUT when someone calls me his/her name does not come up, instead I get for example: (XXX)XXX-XX because the caller ID format seems to be (XXX)XXX-XXXX (expecting an area code) So I never get to se de name of the caller, instead I get a poorly readable number. How can I fix this?
TIA!
LOL, Try Moving to America, where we use these style phone numbers!
TheMasta said:
Hello everyone, I installed RUU_Excalibur_WM61_Kavana_080408_WWE on my phone and it is workig great. The problem I am having is that in my country phone numbers consist of only 8 digits fotmated XXXXXXXX or XXXX-XXXX y my contacts list BUT when someone calls me his/her name does not come up, instead I get for example: (XXX)XXX-XX because the caller ID format seems to be (XXX)XXX-XXXX (expecting an area code) So I never get to se de name of the caller, instead I get a poorly readable number. How can I fix this?
TIA!
Click to expand...
Click to collapse
TheMasta said:
Hello everyone, I installed RUU_Excalibur_WM61_Kavana_080408_WWE on my phone and it is workig great. The problem I am having is that in my country phone numbers consist of only 8 digits fotmated XXXXXXXX or XXXX-XXXX y my contacts list BUT when someone calls me his/her name does not come up, instead I get for example: (XXX)XXX-XX because the caller ID format seems to be (XXX)XXX-XXXX (expecting an area code) So I never get to se de name of the caller, instead I get a poorly readable number. How can I fix this?
TIA!
Click to expand...
Click to collapse
Did you try changing your Regional Settings to match the country you're in ?
Store all phone numbers in international "+" format
The key is to store all your numbers in full international format.
+CCCAANNNNNNNNNN
where CCC is the country code, AA is the area code (omiting any leading zeros in most countries) and NNNNNNNNNN is the local phone number.
For ease of use in your address book, you can space the digits out, or add parentheses or dashes, as these are ignored at dialing/matching time. It makes the numbers easier to read.
Eg. +CCC-AA-NNNNN-NNNNN, +CCC (AA) NNNNN-NNNNN would be treated the same.
All GSM phones receive the complete international designation phone numbers on incoming calls - so it will match on the full number always.
Based on your SIM, and your country's dialing rules built into the SIM, it will also match on numbers that have no country code, but have a complete local area code (including leading zero if appropriate) and complete number. This is to allow it to match on non mobile phone originated calls. I believe it will assume your local country code based on your SIM, and apply the appropriate zero stripping rules to the received caller ID to create a fully qualified international number to match on.
This also takes all the guess work out of making calls should you ever roam into another country. For example, if you live in the USA and store a number for Ireland as 01135312345678 - this will work from the USA. But, if you travel to Ireland, where the international access code is not 011 - but rather 00 - that number will fail. Storing the numbers with the "+" prefix instead of the local international access prefix allows the SIM card to do the work. The SIM card registers on the roaming provider's nerwork, and "asks" that network how to dial a "+".
Finally, the presentation of the number on screen is just a factor of the application that is displaying it. If you use the international format for your numbers, they will successfully match, and will display the number in the format in which you have stored them in your address book. If they don't match, they will display using the default number interpreting logic of whatever ROM you have loaded. For most of us here, that would be the Brighpoint USA ROM or the T-Mobile ROM - both of which try to format numbers as USA style AAA-XXX-NNNN
Hope this helps
Thank you, I entered +COUNTRY_CODE in the phone settings call options and it is working now.
Thanks a lot!!
TheMasta said:
Thank you, I entered +COUNTRY_CODE in the phone settings call options and it is working now.
Thanks a lot!!
Click to expand...
Click to collapse
How to go the phone settings call option
Solved.

HTC Desire doesn't show sms sender name

Hi in my country Lebanon ,mobile numbers starts with 03 or 70 or 71 than the 6 digit contact number.. the problem is that my HTC desire doesn't show SMS sender name upon receiving sms sent from senders that starts with 03(local sms), instead showing the sender number.I am having this sender in my contact list. There is no issues while receiving international SMS or senders with phone numbers starting with 70 or 71.
But when the same person calls me, its displaying the caller name correctly.
What would be the reason?
I tried the adding the country code +961 to the contacts, but if i do that, the sms problem disappear BUT call receiving stopped showing caller name - only number is shown.
One thing i noticed is, while receiving SMS, the sender number is preceded by country code(+961) while receiving a call only caller number is there.
a temporary workaround is to add 2 numbers for each contact: when with the country code +961 and another one without it.. but it is frustrating if u have hundreds off contacts
My iphone had the same problem but it was fixed easily by downloading a program "Caller Id fix, i think this is due to the number of digits in the phone number it seems.the device needs minimum 8 digits and it doesn't consider the zero in 03 as a digit!
Any help?
I am in Lebanon too and I have the same problem.
Since we have the (03) area code, the matching fails on it because the phone number would be 1 digit less than the configured matching preset in Android.
This sucks big time. I've read on all forums, and there's no fix. I tried asking in htc-linux chat room, and no one answers We're doomed lol..
I'm on Android 2.2 by the way, and the problem is still there.
Apple fixed this on iPhone it by adding a database of countries and specifying the matching preset for each country. Android = no
Same problem here, there must be a way. Perhaps modifying some XML in Android root?
Same problem here. no solution yet.
Only workaround is to Backup ur google contacts (CSV), edit them in Excel so that you would have 2 numbers for each contact, then re-import into google.
Even with hundreds of contacts it should not take you more than 10 minutes.
Hopefully this would be fixed soon.
i am using handcent sms. it is a good temprorary solution. it shows contact names correctly..
But I would like to see a solution for the built in sms application from htc
ebaak said:
i am using handcent sms. it is a good temprorary solution. it shows contact names correctly..
But I would like to see a solution for the built in sms application from htc
Click to expand...
Click to collapse
I agree.............
oZ87 said:
I agree.............
Click to expand...
Click to collapse
Hi Guys,
Anyone found a solution for this issue. I am on HTC Desire HD and still have the problem.In addition if you store the number as 9613xxxxxx then the name will not be shown when someone calls in.
Apparently it's a problem only with HTC since Samsung Android doesn't have this problem.
Thanks
Are you all on custom software? Have you recently flashed a new ROM??
I had the same issue once, where I hadn't restored Contacts from Titanium properly, so all SMS I received did not show sender ID.
Just a thought...

International Text Messaging Error

Hi,
I'm getting an error when trying to text overseas on my Evo. First off, let me say that all my numbers are stored in the +XXX format, so for US they are +1 2125551212 and for overseas, say UK, they would be +442075551212. To the best of my knowledge all phones should support this. I used it on T-mobile without an issue. Today, I received a text from a friend in the UK. When I tried to reply I got the following error:
"9230: Message sent to invalid destination. Please check your number and try again. Msg 2127"
I called Sprint, and they were clueless. They told me not to use the +44 format and instead to use the 01144 format instead. However, that's really annoying because now when I go overseas, none of my numbers will work. As an additional confusion, calling numbers using the +44 format works just fine. This issue is unique to texting.
Thoughts?
I am having the same issue. Worked great on my EVO for a couple of months and now that I have switched to a Photon, I get the same error as you.
I can call just fine using int'l format but now int'l SMS doesn't work.
My thread is at http://forum.xda-developers.com/showthread.php?t=1261450
Chances are, your settings are default, but see if this helps in case something is different:
Settings > Call Settings -> Plus Code Dialing Setting
Make sure the checkbox is set, the the dialing code is set to 011.
Evo 4G LTE
I'm having this same problem with my Evo LTE. I imported all of my contacts and SMS history from my Desire, which I had used in Germany for the last 2 years.
A bunch of the numbers don't work. I tried updating a few numbers of people I SMS frequently, but it didn't solve the problem. It looks like any thread that was STARTED with an international number defaults back to that number any time I SMS in that thread, or even respond to an SMS from that contact. Even when the incoming number shows up in U.S. (xxx) xxx-xxxx format, I still get a 2127 error for replies.

do you have this problem in your nexus

i have a lot of phone numbers on my mobile.
i downloaded all the numbers from Gmail when i entered my gmail email and password.
now: i travel a lot so i have the important numbers installed in my mobile with my country international number and the not so important numbers with the normal phone number i use when i am in my country.
all of the numbers that starts with the phone numbers with out the country code, the name that i have put that number to will not appear but if i put it in international code the name appears with out a problem.
if i call jack for example with the international code it will appear like a normal call in the phone log, and when he calls me it will appear like a new call and will not tell me that i have called him before.
so no one has this problem?
shod i factory reset the phone?
So the problem is it doesn't match the number with a contact when they call you, unless you saved the same number with the country code?
Just a thought but is your phone set to your own region? I haven't looked at the matching code so it could be that it should simply match any number which contains the number in your contacts, regardless of country code. It could also be a match against your Local (regional setting). I don't really have this problem personally since I always enter all numbers with the country code since I also travel abroad often enough for it to be worth the effort.
EDIT: You can check the code here.
what will this code do?
i had the galaxy S with out problems, now with the galaxy nexus when i look at the call log, some times you can see the name some times no.

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