Develop Bugs

Contacts / Edit before dialing a phone number

Hi everyone... I am new to the PPC world... being just recently swatch from my Treo600 to a new XDA2s, I am having a little difficulty getting used to the Microsoft way of doing things in PPC2003... I am just wondering is there anyone who can help me or point me to the right direction where I can get some external program that can help me from going insane... here's my problem... I usually keep a huge contact list with all my customer, supplier, co-worker, family and friends contact all in my PDA... so the usual way for me to make a phone call is to search it from the contact list... but here's my problem, I travel alot with my job and depending on my current location, I have to edit the number in my contact before I dial the number... in my old palm, I can simply edit the number before I dial that number (there's a funtion on my palm that allows you to edit before call... so it allows me to edit the number without physically changing the number in my contact list)... I am just wondering can PPC do that? Or is there any program in PPC that will allow me to do that? As far as I can see... in PPC, as soon as I have search for a contact and then I click on his or her number with my stylist... it will automatically dial... I can not edit it before I dial... the only way I can edit it before I dial is to physically edit the contacts... which is very annoying as I sync my contacts with my exchange server, I don't wanna to have to have all my contact get mess up with different area code and dialling code from different country... anyone know how can I solve this problem? Thanks for your help in advance... I very much appriciate all of your advice in advance... Peter

I think the most straightforwards solution here is to store all of your numbers in the international dialling format; that way, wherever you are, your device will place the call correctly
For example - if I had a contact in Glasgow, UK, it would be stored as +44141xxxxxxx (+44 for UK, 141 for Glasgow and the remaining seven digits as the local number)
In my experience whenever I have been abroad, any calls to any of my stored numbers are placed correctly first time by either my SmartPhone or PPC.
If you're problem is regarding a slightly different issue then please expand on your problem by detailing what you mean by "modifying" your contact before you dial.

My problem is a little bit more complicated I think... I already has most number stored in the international dialing format... but my problem is that, depending on my location, I have to dial a certian set of numbers in front of the phone number to be dial in order for me to save on long distance and roaming... for example, while I am roaming in Mainland China if I want to dial home in Hong Kong with my mobile... normally, I will dial 0085226****88 but that will cost me like USD2 per minute... but if I dial with a prefix of 17909 (hence I will type in: 179090085226****88) then my per minute charge will now be something like USD0.10 per minute... which is a huge saving especially when I make roaming and long distance call all the time... the same thing in Hong Kong, if I dial 1666 before I dial long distance, I will get a much higher savings over regular long distance... my problem is that I can not possibly store all of these information for all the locations that I am going to be in, each places that I am going to be in, have a different sets of number... so is there any intellegent way to add additional numbers in front of the number stored in the contacts before it is being dialed in pocket pc? I know on my old palm... I can solve this problem in two ways... 1) I can set a certain dialing prefix before the system dial any number (normally I leave that blank, as I prefer edit before dial function)... I can use this prefix function but it will require me to change the prefix when I am at a different location but it is a workable solutions... is there something like that in PPC? 2) The second way to solve this was the edit before dialing function on the palm... I just click on the number, it allows me to edit the number temporary before it is automatically paste onto the phone software and before the phone dials it...
Anyway, I know this is very complicated and it is a very rare issues thats probably just affecting me or a very small number of users... but it will be great if there's some simple solutions to this... but I think this problem is mainly due to the lack of flexiblilty in the contact list rather then the function of the phone itself! :O) Anyway, thank you very much for your help and suggestions again... very much appriciate it :O) Peter

Try if this works
http://www.handango.com/Platform ... sp?productId=152403

Can you please post the link again? It doesn't work :O) Thanks for your help :O) What kind of program is it? :O)

here's the link
[url]http://www.handango.com/Plat...Type=2&catalog=0&sectionId=0&productId=152403
[/url]

you got it all wrong
... if you ask me: your approach is wrong. Here are the basics. Windows XP, for instance and Outlook, that is the source of the contacts (and phone numbers and other details that are entered), stores phone numbers in this 'international' format:
country code (MS has a list of countries and codes of its own)
are code (another, separate field) and
number
If you respect the fields provided by Outlook then you get a number generated by Outlook that looks like this:
+381 (064) 6185250
THIS is the 'correct' international format recognised by Microsoft Phone Dialer (well not actually MS but Active Voice, but that is a completely different issue)
My point is that +448704364673 is NOT a correct international phormat, because MS cannot differentiate between the international country code and long distance (area code) and therefore the phone dialer cannot parse the numbers correctly.
NOW, how to get the system to know WHERE you are and should it use the area code when dialing or you are in the area your friend is, or you want to call a toll free number that is in 'another' area, or you are dialing a client abroad etc. Well, there is the 'Dialing Rules' settings! THERE you create a profile (home, office, abroad etc.) and provide the area code for the dialer to differentiate...
This is all well with the Windows XP/Outlook 2002+ I know well, BUT when it comes to PPC... sorry, I have the same problem...>
FACTS:
fact no. 1: Outlook separates phone numbers in groups of>
country code
long distance code (area code)
number
fact no. 2: phone numbers entered this way are stored in a format>
+381 (064) 6185250
fact no. 2: Microsoft Phone Dialer recognises this number and dials correctly
via a voice modem... (headset or speaker/mike required)
Question: what hapens when contacts entered this way into Outlook are sunchronized with the
Pocket PC (Windows Mobile 5.0)?
Answer : all contact's numbers are entered into the Contacts list in the 'correct' format.
(the same format with the bracket, as is noted in PC Outlook)
My findings: the problem arrises when you use your mobile capable Pocket PC
(i.e. the super cool Qtek 9000) and try to dial someone on to his mobile or office phone that are on another
area code...
the Pocket PC, or Windows Mobile 'Phone dialer' dials EXACTLY
as the number is entered in the above mentioned format
(the mobile operator recognises the + at the beggining of the number, but
does not understand the spaces and the brackets!!! and offcourse
the mobile operator returns an error voice message that a wrong number has been dialed!
What am I to do?
Can I find/download/install a proper phone dialer (i.e. MS Phone Dialer) that comes with Windows?
Phone Dialer 1.5
Developed for Microsoft by Active Voice
http://www.activevoice.com/dialer
bottom line is that CISCO systems aquired this Phone Dialer in 2001 and Active Voice discontinued developing/supporting whit app. (link on the Active Voice site is outdated and no support on MS site, as well)
(please do not post solutions as: "you should reformat your number entries etc. because I have 800+ contacts and counting...)
P.S. what I gathered is that this is not device related it is just OS and app related. I had the same problem with my previous Nokia phone... (I did not solve. Actually I thought I will solve with this device...)
I've set the Dialing Rules with my country code and area code (Mobile etc.) So, I don't have a clue what am I doung wrong

Removing area code on BA

THis may be a newb question, and i had it set up somehow while running WM2003 but i cant seem to remove the brackets on the numbers that are calling me, so i have to redo about 400 contacts just so that i can get their name on screen while they are calling me
Example:
The phone now whenever someone is calling me it shows (697)6767676 and i want to make it 6976767676,
Help!

dont fret and worry about it...
it's just a display (it's hardcoded in Windows to show the first three in parenthesis) ... the real numbers dont have the any special chars aside from p w +, et. al.

Yes i know its only a display thingamajig, although whenever i get a call from someone it wont show me their name unless i have altered the actual number with so that it contains the brackets in the contact itself :S

dumraden said:
Yes i know its only a display thingamajig, although whenever i get a call from someone it wont show me their name unless i have altered the actual number with so that it contains the brackets in the contact itself :S
Click to expand...
Click to collapse
None of my contacts have ( ) stored in their numbers, The format I used is +country_code number and every time someone calls me with or without the country code showing it displays the name that corresponds. Example: I have have a contact named Fred Murphy with the number +965 1234567 when he calls if I am in Kuwait it shows only as 123-4567 if I am overseas it shows as +965 123-4567 both times I see his name Fred Murphy on my screen. It has always been this way for me no matter which version of windows I have run. I was not aware that it worked any other way.

You have to choose your regional settings correctly and it will disappear.
settings > system > regional settings.
JP

or
check for duplicate phone number entries...
even though you have the name in the sim and the phone, the phone cant decide which name to show, so our phone shows only the number.

Caller ID Format Problems

Hello everyone, I installed RUU_Excalibur_WM61_Kavana_080408_WWE on my phone and it is workig great. The problem I am having is that in my country phone numbers consist of only 8 digits fotmated XXXXXXXX or XXXX-XXXX y my contacts list BUT when someone calls me his/her name does not come up, instead I get for example: (XXX)XXX-XX because the caller ID format seems to be (XXX)XXX-XXXX (expecting an area code) So I never get to se de name of the caller, instead I get a poorly readable number. How can I fix this?
TIA!

LOL, Try Moving to America, where we use these style phone numbers!
TheMasta said:
Hello everyone, I installed RUU_Excalibur_WM61_Kavana_080408_WWE on my phone and it is workig great. The problem I am having is that in my country phone numbers consist of only 8 digits fotmated XXXXXXXX or XXXX-XXXX y my contacts list BUT when someone calls me his/her name does not come up, instead I get for example: (XXX)XXX-XX because the caller ID format seems to be (XXX)XXX-XXXX (expecting an area code) So I never get to se de name of the caller, instead I get a poorly readable number. How can I fix this?
TIA!
Click to expand...
Click to collapse

TheMasta said:
Hello everyone, I installed RUU_Excalibur_WM61_Kavana_080408_WWE on my phone and it is workig great. The problem I am having is that in my country phone numbers consist of only 8 digits fotmated XXXXXXXX or XXXX-XXXX y my contacts list BUT when someone calls me his/her name does not come up, instead I get for example: (XXX)XXX-XX because the caller ID format seems to be (XXX)XXX-XXXX (expecting an area code) So I never get to se de name of the caller, instead I get a poorly readable number. How can I fix this?
TIA!
Click to expand...
Click to collapse
Did you try changing your Regional Settings to match the country you're in ?

Store all phone numbers in international "+" format
The key is to store all your numbers in full international format.
+CCCAANNNNNNNNNN
where CCC is the country code, AA is the area code (omiting any leading zeros in most countries) and NNNNNNNNNN is the local phone number.
For ease of use in your address book, you can space the digits out, or add parentheses or dashes, as these are ignored at dialing/matching time. It makes the numbers easier to read.
Eg. +CCC-AA-NNNNN-NNNNN, +CCC (AA) NNNNN-NNNNN would be treated the same.
All GSM phones receive the complete international designation phone numbers on incoming calls - so it will match on the full number always.
Based on your SIM, and your country's dialing rules built into the SIM, it will also match on numbers that have no country code, but have a complete local area code (including leading zero if appropriate) and complete number. This is to allow it to match on non mobile phone originated calls. I believe it will assume your local country code based on your SIM, and apply the appropriate zero stripping rules to the received caller ID to create a fully qualified international number to match on.
This also takes all the guess work out of making calls should you ever roam into another country. For example, if you live in the USA and store a number for Ireland as 01135312345678 - this will work from the USA. But, if you travel to Ireland, where the international access code is not 011 - but rather 00 - that number will fail. Storing the numbers with the "+" prefix instead of the local international access prefix allows the SIM card to do the work. The SIM card registers on the roaming provider's nerwork, and "asks" that network how to dial a "+".
Finally, the presentation of the number on screen is just a factor of the application that is displaying it. If you use the international format for your numbers, they will successfully match, and will display the number in the format in which you have stored them in your address book. If they don't match, they will display using the default number interpreting logic of whatever ROM you have loaded. For most of us here, that would be the Brighpoint USA ROM or the T-Mobile ROM - both of which try to format numbers as USA style AAA-XXX-NNNN
Hope this helps

Thank you, I entered +COUNTRY_CODE in the phone settings call options and it is working now.
Thanks a lot!!

TheMasta said:
Thank you, I entered +COUNTRY_CODE in the phone settings call options and it is working now.
Thanks a lot!!
Click to expand...
Click to collapse
How to go the phone settings call option

Solved.

phone number matching bug?

Hi all,
I posted somethinig similar to this a while ago. I am using my Diamond to call VoIP numbers, i.e. call a landline then wait for a few seconds and enter the destination number followed by hash #. The landline number is the same for all destinations and only the second part differs, which is the destination number. The numbers look like:
0123456789, 00447890123456#
Now, if I store two or more such contacts in the address book, e.g.
Bar: 0123456789, 00441234567890#
Foo: 0123456789, 00447890123456#
Joe: 0123456789, 00445678901234#
the, regardless which one I call, say Foo, in the call log it will always list "Bar" as having been called. The same happens if I replace the comma with a "p". The number however is stored correctly, i.e. if I redial it, it will call the number for Foo which is what was dialed in the first place.
It appears as being a bug in WM6.1. I haven't tried WM6.5 (anyone?).
How in the world can I fix this?
Cheers for any help

foo? bar? linux-user? i google your text for translaiting but nothing understanding.
do you mean that the order is not correct?
(if you can give an example with more friendly-understanding/windows-user than you can get earlier response from other forum-users.)
hope, you not so much angry

okokur said:
(if you can give an example with more friendly-understanding/windows-user than you can get earlier response from other forum-users.)
Click to expand...
Click to collapse
I understood perfectly. Perhaps it is a english as a second language barrier. I will try to restate the issue. (I wish I knew the answer.)
When you have a extra long number stored to a contact (as you might when you dial a AT&T toll free number with some pauses, then a passcode, then a number.) And you have more than one contact stored with this long number... they all have the same first 10 or so numbers. So regardless of which one was called last, when you look up the call history log, it displays the first one.
It would appear the call history only looks at the first 10 or so digits to find a match.

misfitflt said:
I understood perfectly. Perhaps it is a english as a second language barrier. I will try to restate the issue. (I wish I knew the answer.)
When you have a extra long number stored to a contact (as you might when you dial a AT&T toll free number with some pauses, then a passcode, then a number.) And you have more than one contact stored with this long number... they all have the same first 10 or so numbers. So regardless of which one was called last, when you look up the call history log, it displays the first one.
It would appear the call history only looks at the first 10 or so digits to find a match.
Click to expand...
Click to collapse
if this is the case, you can use advanced config or diamond tweak (forgot which one had the option) and from there you can set how many numbers it should check

@misfitflt: Thanks for rephrasing the problem .. I was just about to post. Cheers!
Prewien said:
if this is the case, you can use advanced config or diamond tweak (forgot which one had the option) and from there you can set how many numbers it should check
Click to expand...
Click to collapse
I forgot to mention I already played with the number of trailing digits in AdvConfig (that's what apparently the option is called) ... I tried values from the default 6 to 20 and nothing changed. The buggy behaviour persists.
I recently tried a new dialer with address book application that replaces the TF3D dialer; it is called Inesoft Phone v4.5 (it's actually pretty cool). This one does differentiate between numbers with pauses or commas correctly!
I'll try switching off the dialer completely and use the built-in WM6.1 dialer to see if that works fine. If so then the bug is in TouchFlo (?).
Anyone knows of other good dialer software that I could try?
Cheers,
p.s. I'm surprised this hasn't surfaced until now though ... anyone out there with the same issue? Or maybe I need to give the thread a more appropriate title.

i have the same issue but learnt to live with it as i didnt want to shift to another dialer.
tried playing with the number in adv config but of no avail
lemme know if you find anything

do you have this problem in your nexus

i have a lot of phone numbers on my mobile.
i downloaded all the numbers from Gmail when i entered my gmail email and password.
now: i travel a lot so i have the important numbers installed in my mobile with my country international number and the not so important numbers with the normal phone number i use when i am in my country.
all of the numbers that starts with the phone numbers with out the country code, the name that i have put that number to will not appear but if i put it in international code the name appears with out a problem.
if i call jack for example with the international code it will appear like a normal call in the phone log, and when he calls me it will appear like a new call and will not tell me that i have called him before.

so no one has this problem?
shod i factory reset the phone?

So the problem is it doesn't match the number with a contact when they call you, unless you saved the same number with the country code?
Just a thought but is your phone set to your own region? I haven't looked at the matching code so it could be that it should simply match any number which contains the number in your contacts, regardless of country code. It could also be a match against your Local (regional setting). I don't really have this problem personally since I always enter all numbers with the country code since I also travel abroad often enough for it to be worth the effort.
EDIT: You can check the code here.

what will this code do?
i had the galaxy S with out problems, now with the galaxy nexus when i look at the call log, some times you can see the name some times no.