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Let me start this question with a big thanks to all the developers/etc. out there. The work being done is AMAZING!
I am a new "rooter", but learning fast. I am running Cyanoginger 1.1 on my MT3GS. I have noticed a few things that aren't quite right, and I am unsure if they are related to each other, or to Cm 6.1.1, or ~ginger 1.1, or...
1. Incoming phone calls seem to sporadically go to voicemail instead of the phone. My phone can be sitting on my desk with full bars, I'll call my phone from my desk, it'll ring once or twice and jump to voicemail (nothing shows up on the MyTouch). I'll call again 10 seconds later, and it goes to my phone. Very sporadic (maybe 1 in 20 calls?)
2. My phone number shows Unknown in Settings > About phone > Status. I read in a few forums that this may be the case untill you place/receive a call, but mine is still showing unknown.
3. My market purchases are no longer integrated with carrier billing. It's asking for a credit card instead of automatically billing me at T-Mobile.
Like I said, I'm a noob at rooting/modding, but I learn quick Any help with these issues would be greatly appreciated!
qjudge said:
Let me start this question with a big thanks to all the developers/etc. out there. The work being done is AMAZING!
I am a new "rooter", but learning fast. I am running Cyanoginger 1.1 on my MT3GS. I have noticed a few things that aren't quite right, and I am unsure if they are related to each other, or to Cm 6.1.1, or ~ginger 1.1, or...
1. Incoming phone calls seem to sporadically go to voicemail instead of the phone. My phone can be sitting on my desk with full bars, I'll call my phone from my desk, it'll ring once or twice and jump to voicemail (nothing shows up on the MyTouch). I'll call again 10 seconds later, and it goes to my phone. Very sporadic (maybe 1 in 20 calls?)
2. My phone number shows Unknown in Settings > About phone > Status. I read in a few forums that this may be the case untill you place/receive a call, but mine is still showing unknown.
3. My market purchases are no longer integrated with carrier billing. It's asking for a credit card instead of automatically billing me at T-Mobile.
Like I said, I'm a noob at rooting/modding, but I learn quick Any help with these issues would be greatly appreciated!
Click to expand...
Click to collapse
The unknown number thing has to do with cm6.1.1. It shouldn't affect you anyway. For the first issue, probably t-mobile issue, neither your phone nor your ROM. Happens to me on all my phones, even my dumbphones.
The market thing is something that you give up when you flash a custom ROM. I think there might be something that can tie market to your tmobile account, but I can't find it again, it was mentioned in a thread recently.
Thanks for the quick response!
On points 2 and 3, I guess that's just the way it is. Little things, I can definitely deal.
On the first point, I just want to make sure this isn't happening because of how I flashed new roms, or how I upgraded the radio, etc.
FWIW, here's the process I used:
- rooted phone with adb/file copy, etc., etc.
- booted to ESPRIMG.zip (oops, rebooted, no backup of system!)
- booted to Clockwork
- cleared data, cleared cache, flashed CM 6.1.1, flashed gapps, rebooted
- went back to clockwork flashed radio from 7.07.(????) directly to 7.09.35.10, rebooted
- "stumbled" across Cyanoginger 1.1...
- booted to Clockwork, cleared data, cleared cache, flashed to Cyanoginger 1.1
The phone prior to rooting never had any issues receiving calls, but who knows, maybe it's because I'm staring at it, maybe it's solar flares, maybe I've angered the cell phone gods...ok, humor's "off" a bit today
If you have any further thoughts, let me know; otherwise thanks for your help! I really appreciate it!
Yeah that all sounds right. I haven't ever had issues with my phone number showing up, it seems to only happen to some people, and like you said, normally it goes away after placing or receiving a call. Who knows. I don't think it affects any apps though. I could be wrong about that, not sure. It might be your sim card, which would explain some calls not going through as well.
I know there is a way to tie the market to your t-mobile account, I just can't remember at the moment. I googled around, couldn't find anything. I think it's called market fix or something rather. I could be thinking of something else though. Frankly I like paying with my debit card better, it was never a huge deal for me, so I never thought too much into it.
MusicMan374 said:
I know there is a way to tie the market to your t-mobile account, I just can't remember at the moment. I googled around, couldn't find anything. I think it's called market fix or something rather. I could be thinking of something else though. Frankly I like paying with my debit card better, it was never a huge deal for me, so I never thought too much into it.
Click to expand...
Click to collapse
I know exactly what you're talking about... I just can't seem to find it either. It was in a thread recently, like you said.
Maybe it's just vanished
I'm gonna keep searching though.
EDIT: So I was starting to flip out, cause I could not for the life of me find the thread...
But I decided to go to my phone and see if maybe I could just find the app in the market. Then I saw that I had already searched for it before, because I actually have the same issue. I just never downloaded it and tested it out.
It's called "Market Enabler"
I'm going to download it now and test it myself.
EDIT 2: Or maybe that's not it. I don't know, I can't seem to figure it out. Maybe MusicMan can take a look? I could have sworn this was an app suggested for that, but it just looks like it makes it so you can see apps that aren't on certain carriers.
SefEXE said:
I know exactly what you're talking about... I just can't seem to find it either. It was in a thread recently, like you said.
Maybe it's just vanished
I'm gonna keep searching though.
EDIT: So I was starting to flip out, cause I could not for the life of me find the thread...
But I decided to go to my phone and see if maybe I could just find the app in the market. Then I saw that I had already searched for it before, because I actually have the same issue. I just never downloaded it and tested it out.
It's called "Market Enabler"
I'm going to download it now and test it myself.
EDIT 2: Or maybe that's not it. I don't know, I can't seem to figure it out. Maybe MusicMan can take a look? I could have sworn this was an app suggested for that, but it just looks like it makes it so you can see apps that aren't on certain carriers.
Click to expand...
Click to collapse
It could just be that we were thinking of something else and such an app doesn't exist. I'll look some more when I get home
Sent from my T-Mobile myTouch 3G Slide
Well, I "stumbled" across the solution to #2. As far as I've heard from others so far, it's purely cosmetic, but...
Go to Settings > Call Settings > Additional Settings > My phone number and enter the number. Now when you go to Settings > About phone > Status it will show the number you entered.
Again, this may be purely cosmetic, and I've noticed if you reboot, the setting gets wiped. Strange...but there you go...
Sorry to bring up this issue back up but I just recently Rooted my phone as well and am having the same problem with sporadic calls not coming to my phone.
For example, last night my father told me that he tried to call me at least 3 times in a row and it would go straight to voicemail, however today he called me (like 2 mins ago) and the phone rang as normal. Heres what I've noticed on the phone:
-the phone will drop all bars sporadically for no apparent reason, as I have never had any service issues in my house.
-it does this when its been idle for a couple of minutes and as soon as I wake it up it will show 0 bars then jump to the normal 2-3 I usually get at my place.
-whenever the bars drop to 0 my 3g/HSPA service will still show as normal
I'm not completely new to Rooting (Rooted my original G1), however my last experience with it was back on CM4.1 on my G1, so there may be a o couple of things I missed
Thanks in advance for any help!
Hi, I've a similar problem: on outgoing calls anyone on any phone is able to see my number, they always get calls from "unknown" from my phone. I use wolfbreak's rom with cyanogen and I've allready set in the settings the option to show my number on outgoing calls, but doesn't work. how can I do?
Tony84 said:
Hi, I've a similar problem: on outgoing calls anyone on any phone is able to see my number, they always get calls from "unknown" from my phone. I use wolfbreak's rom with cyanogen and I've allready set in the settings the option to show my number on outgoing calls, but doesn't work. how can I do?
Click to expand...
Click to collapse
had this prob too even if u set it in cm you still have to call your carrier to get them to make you number show
Update with fix [Thanks jayclapp!]
For anyone with this issue, go into your APN settings and remove anything in the "Proxy" field, right below "APN". Fixed the problem immediately for me + jayclapp!
Original Post Below
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Hi all,
Having an issue downloading anything from the android market on 3G. 3G works for everything else besides downloading from the market (browsing, email, sync, etc).
When I switch to wifi, I can download from the market perfectly fine.
I've tried a friends SIM with a different carrier, and it DOES work over 3G.
Logcat of the issue happening From what I can tell the error starts around line 50, but I included the full log in case it helps.
I'm not much of a developer so I'm just trying to determine why exactly it's happening, as Android simply spits out a pop-up with the useless message:
[App name here] could not be downloaded due to an error.
I have a friend on the same carrier with a Nexus S and she can download apps from the market fine. Haven't been able to test her SIM in my phone yet though.
I've found some others with a similar issue (although not restricted to only happening over 3G): http://www.google.com/support/forum/p/Android+Market/thread?tid=5a31588b6f655e89&hl=en
None of the solutions there helped though. I've cleared market data, wiped, factory reset, tried different roms, etc.
I'd really appreciate any help.
i'm having the same problem - using a galaxy nexus on tmobile. haven't had the change to try on wifi yet.
vivanshah said:
i'm having the same problem - using a galaxy nexus on tmobile. haven't had the change to try on wifi yet.
Click to expand...
Click to collapse
Glad I'm not the only one...
By searching pastebin, I've found a few others that pasted their logcats with the same issue, but I can't find wherever they posted it to see if a solution ever happened.
One solution I found was to delete / rename the .android_secure folder on the "SD" card, but I see that folder on my phone. I know dotfiles are hidden by default but I'm showing hidden files and I don't even see .android_secure from adb shell.
I'm on Mobilicity in Canada, which also uses AWS bands, not sure if that has anything to do with it.
I don't like bumping, but I still have this issue and was hoping someone could help out.
Sucks only being able to download apps over wifi.
I saw Josh Topolsky from The Verge has been complaining about this issue on twitter the last couple days.
www.twitter.com/joshuatopolsky
I've tried everything to fix it, tried different roms, kernels, wiping, factory reset, different SIM cards, nothing will fix it.
The 403 error indicates that it's Google's servers that are forbidding the connection...but I see no reason why they would, and it's not like I can change the IP address of what my phone is being assigned by the 3G towers.
Everthing was fine on stock untill i flashed revolution hd 1.3.1... I had the same problem with market but for some reason i enabled wifi and started downloading stuff from the market...then i turned it off and magic it worked thru att 3g...
I hope this temp solution might help you guys out or maybe it just worked for me
Ditto
I'm facing the same issue with a Galaxy Nexus (bought from Virgin) on Mobilicity in Toronto: market works on wifi, but not on 3g.
I'm having this problem too. With Orange in Spain.
But is not a constant problem. Sometimes works fine, and another ones not. When the error comes out I try again several times untill it works. If doesn't I whait to have Wifi.
But as I said it isn't always. But some type of bug is.
I got the Galaxy Nexus yesterday from Virgin Mobile and using it with my Telus SIM and Android Market downloads dont work using the mobile network but switch to wifi I can download from Market. I've tried everything you mentioned as well and still no luck.
I have noticed some delays in downloading but I am pretty sure it is becasue of the "little" 10 Billion Apps promotion thats causing the issues.. the market must be seeing a lot more traffic than it can cope with.. servers must be over loaded!
Try market at off peak times (worked for me)!
This theory syncs quite well with the 10 Billion Apps promotion.. just a thought!
kkh786 said:
I have noticed some delays in downloading but I am pretty sure it is becasue of the "little" 10 Billion Apps promotion thats causing the issues.. the market must be seeing a lot more traffic than it can cope with.. servers must be over loaded!
Try market at off peak times (worked for me)!
This theory syncs quite well with the 10 Billion Apps promotion.. just a thought!
Click to expand...
Click to collapse
Unfortunately that isn't the reason. It's definitely something more serious / buggy than simply too much traffic. It's been going on for almost 2 weeks now, well before that promotion even started.
Anyone feel like pulling a logcat and seeing if it matches up with mine? I'd suspect it does (403 Forbidden errors).
It basically boils down to Google's servers rejecting the connection for one reason or another. 403 error = The server is connectable, but knowingly refused the connection. It's something on Google's end, but I don't understand why certain devices are being rejected while others aren't.
Went to apn settings and removed the proxy and now i can download from market over celluar
Just wanted to confirm your fix worked for me jayclapp!
Updating the OP with the fix, in case anyone stumbles across the same issue.
Bumping up the thread but i believe it's for a good reason.
I had the same problem with I9100 after upgrading to ICS from GB. Talked to Google play support, their solutions weren't helpful (erasing cache and stuff) and they said it's a carrier problem. I used another SIM from the same carrier and it still wasn't working....
So.... Stumbled on this thread, erased the proxy and now it's working!!!
So, i'm bumping this thread so it will perhaps show up in google in a higher search position and to say thanks to the OP (besides the thanks button)
Hi everyone,
I'm the new owner of an unlocked T-Mo D851, and will be using it on AT&T. I bought the T-Mo version instead of the ATT version due to the unlocked bootloader and better Dev support. Love those Devs!
I figured I'd post a thread with the things I learn along the way, to help others that might benefit, particularly since I'm joining the G3 community long after the novelty has worn off. Folks like me that join have a lot of past experience to review here, and so much is out of date it can be intimidating, particularly when our new device acts a lot different from our old one. I hope this thread helps someone, but at minimum it will serve as documentation for me to refer back to, should I need that. I'll include links where appropriate.
I'm an intermediate level flasher, having worked with maybe 6-8 other phones/tablets. So, I know enough to be dangerous, but not enough to have an ego to bruise. My most recent phone was a T-Mo Galaxy S4. But I dropped it, and cracked the screen, just a few weeks after getting it all settled in with a nice 5.1.1 GPE ROM. Sigh.
I got the phone a few days ago but have just gotten around to working on it.
On day 1 I charged it up, skipped setup (touch corners, upper left, upper right, lower right above the softkeys, lower left above the softkeys... took 10 tries or so!), and connected the wifi (no sim card inserted yet). It immediately found update 20E (it shipped with kitkat). I let that update, but was surprised it didn't find the current 20G update. I want to make sure I start with the latest firmware/modems etc. installed.
In this thread, helpful user @mitbit2k3 pointed me to the online LG site that lets you download the LG Mobile Support Tool. It also gives instructions for installing the PROPER PC connection driver for the phone which works, versus the default Win7 driver that doesn't work for the purposes of the update. With proper driver installed, and with USB connection in the right mode (follow instructions to set the phone USB settings), I got up to 20G stock.
I exercised the phone a bit (still without SIM card) and made sure everything worked... cameras, GPS, wifi, etc.
Then I figured it would be time to install TWRP and take it from there. Much to my surprise, you need to root this thing FIRST. Even with an unlocked bootloader, you can't just fire up ODIN and flash TWRP.
I did my research on the forum and through Google... with all the versions of software since release there were numerous descriptions of how to root the thing, some of which were outdated. For me, on 20G software (5.01 Android), this worked fine:
https://www.reddit.com/r/LGG3/comments/3n0nk1/new_super_easy_oneclick_way_to_root_g3/
it references back to XDA of course:
http://forum.xda-developers.com/lg-g3/general/guide-root-method-lg-devices-t3129197
From this I learned to review the top level LG G3 subforums, not just the T-Mobile XDA subforums!!
OK, that rooted me just fine and installed SuperSU. I was able to use the "first way" which is super simple.
With that done, I was able to install TWRP. I went straight to the source for it:
https://twrp.me/devices/lgg3tmo.html
I used the "dd" method which involves running ADB on the PC. I use a version that is a "Minimal ADB and Fastboot" that works fine... I used it to mess around with my Shield tablet previously, so I was familiar with it. Basically you run the minimal ADB through a desktop icon, and it loads a command line interface. You type ADB Shell after plugging in the phone to the USB cable (it has to be on, developer options enabled, debugging enabled). Then you type the commands listed on the TWRP site. Pretty soon TWRP is installed.
Next I had to figure out how to get into download mode. Yeah, yeah... power plus volume down... been there done that, but on the LG you have to boot with power/down, then when the LG icon comes up you release for a second, then press the two keys again, then at the next screen tell it you want to wipe the phone, and confirm this again on the next screen. THEN it finally boots into TWRP. Kinda scary. And getting the keys right takes some practice.
Once in TWRP, I backed everything up (including EFS partition) to an external SD card, just in case I messed something up. I had previously erased the SD card from within the phone's SEttings/Storage mode, to make sure it would be able to be accessed. No problem.
So now I've got a rooted phone, with TWRP installed, and the next step is to figure out what I want to do ROM wise. I wish there were a 5.1.1 GPE stock + LG Camera ROM. But I haven't found one. I like plain ROMs. The default stock ROM, even if it were debloated, its a bit annoying to me (and just 5.0.1) so I'll probably move to BlissPop or Slim something, but I will research around.
It's time to stick my SIM in and see how the phone does on AT&T. I'd like to get a baseline before I go ROM-hopping.
I will say that on stock ROM, with no SIM but WIFI on, the standby power drain on this thing is incredible. It went overnight (7 hours) and was still reading 100%. A whole 24 hours in, it was only a few percent lower. Of course, I hadn't attached any Google accounts, so the phone was truly idle, but it's very impressive nonetheless.
Stay tuned. I'll be updating this as I go along.
OK, I'm a few hours in.
No problem with my ATT SIM card in the phone; the phone was purchased unlocked and everything hooked up fine as soon as I entered in the APN information for ATT (which you can get from here).
The phone gave me a warning about WIFI Calling invalid SIM; I went into the settings and turned off WIFI calling, since I'm on ATT and only T-Mo offers it.
One other problem I haven't sorted out yet is that I get a text each time I reboot the phone, apparently my phone is sending a text to a very long address 060504071000004163.... and the text I get back is an error message that this isn't a valid number. Not sure how to turn this off. Annoying, but once per boot won't kill me until I figure it out. Google will likely be my friend. EDIT: I think this relates to T-mo visual voicemail. I went into the T-Mo Visual Voicemail app and I immediately got another one of these texts. Time to remove this app...
Meanwhile I notice the WIFI reception of this phone is much stronger than the S4. On the other hand, it seems less likely to drop a weak WIFI in favor of a stronger one... I have several access points around my house, and I've found I've needed to switch them manually now and then. Haven't had to do this on the S4.
I'm also struggling to get restores to work from my Backup Your Mobile app. I moved the backup onto an SD card in the G3, but the app isn't recognizing it. Uh oh. That's got my MMS/SMS/Call log backups. So, I've still got things to work on.
I gradually entered my various Google accounts, and let Play Store download the updates needed for all the apps. I've got about 75% of the apps I use re-downloaded.
I've got one "serious" problem in that the Play Store says the ATT Visual Voicemail app, which is a cornerstone of how I use the phone (because it transcribes voicemails into readable text), isn't compatible with my phone. That's crap. It worked fine on my T-Mo S4 (running a generic GPE edition). I'll probably have to sideload the app, but it's annoying that it's locked out.
Making progress.
I still couldn't download the ATT Visual Voicemail app from the Play Store, and went stir crazy trying to find it on my S4 (which is rooted, so I should be able to find it, but...). I went haring off in lots of directions, including making a full apps backup with Helium, but then the G3 won't restore without using the PC app due to changes in 5.0... which is weird because my S4 (which is running a 5.1.1 GPE ROM) restores fine. I don't have the PC app installed so I tried using Backup My Mobile... but then eventually figured out that on the S4, with ES File Explorer, I not only had Root Explorer OFF (didn't know I had to turn it on), but it's easy to find apps with the APP Library. Once I found the app there, I uploaded it to my Google Drive, then downloaded it from there onto the G3. It installed fine.
I used System App Remover (which requires root) to get rid of all the T-Mobile specific apps and that annoying Lookout security program. Bah! This cured that spurious text message I get with each boot. It was definitely due to the T-mo visual voice mail. Problem solved!
In using the phone, I'm a bit bummed because it didn't occur to me that a big part of my bigger screen as compared to the GS4 would be taken up by the softkeys on screen. The S4 has a physical home button and capacitive keys to either side. So, my screen isn't effectively much bigger, when I account for dedicating some of it to the buttons. You can make the buttons autohide, apparently. One issue is I use my phone in landscape much of the time, and the buttons don't rotate to the new "bottom" of the screen when I rotate. Gotta figure that out.
This morning I installed the PC Helium App so I could enable backup/restore access on the G3. That worked fine, but Helium on the G3 still doesn't detect my external SD card, in order to restore from it. I could manually copy files over to the internal Carbon folder, and restores from there worked fine. Still, I'm not sure why I'm having so much SD Card angst. I know things change each version of Android wrt SD cards... maybe something is fixed in 5.1.1 (as I had on my S4) that is broken in 5.01 on the G3.
So, I've got some tweaking to do from here. The phone is basically set up and working fine except for some straggler apps that I won't bother with until I need them, with one major exception: I need to go in and set up Light Flow. That app is a big part of how I manage notifications on any phone...
If you rooted your phone, then download and run the SDFix app from the Play Store. Apps will then have the ability to write to the external SD card...
https://play.google.com/store/apps/details?id=nextapp.sdfix&hl=en&referrer=utm_source%3Dgoogle%26utm_medium%3Dorganic%26utm_term%3Dsd+card+fix+kitkat&pcampaignid=APPU_1_bJMtVsTJBoKajwP4noeABw
... and yes, it also works w/ Lollipop.
redduc900 said:
If you rooted your phone, then download and run the SDFix app from the Play Store. Apps will then have the ability to write to the external SD card...
https://play.google.com/store/apps/details?id=nextapp.sdfix&hl=en&referrer=utm_source%3Dgoogle%26utm_medium%3Dorganic%26utm_term%3Dsd+card+fix+kitkat&pcampaignid=APPU_1_bJMtVsTJBoKajwP4noeABw
... and yes, it also works w/ Lollipop.
Click to expand...
Click to collapse
Thanks. I'll give this a whirl!
EDIT: WORKED LIKE A CHARM. Thanks again! And thanks for the link, because there were several SDFix apps. The link made sure I got the one you intended.:good:
OK, I'm in a pretty good place after making some changes. Still plenty to tweak though.
First, I decided to abandon the stock Home launcher. It was a bit annoying with little UI tweaks LG made that make it just not how I expect it to look, but the kicker was that in landscape mode, the titles of the icons were not readable... they were mostly cut off. I use Rotate (Ultimate Rotation) so pretty much every screen including home is rotatable. But LG Home maintains in landscape mode the little dots representing the various home screen pages... these take up just enough room so that things get squished a bit and the titles cut off. Couldn't figure out how to disable that, so just bailed and installed Google Now Launcher which fixed me right up. That fixed the look and feel of the home screen, the apps drawer, and even reverted settings to the normal views I'm used to.
The only problem is that it kills double tap to sleep... or at least reduces the footprint of the double-tappable area to the notification strip at the top. Sigh. In another thread someone mentioned using Greenify to fix it. I'll try that when I get a chance.
Another weird thing I've got going on is that when I connect via Bluetooth to my car, it starts playing music. See this thread. That's pretty annoying... for now I deleted the default music that was playing, and with an empty directory nothing plays.
I put on a screen protector last night. I got the 0.2mm iCarez one. I performed the application in a steamy bathroom after running the hot shower for a bit, per some tips over in the Accessories thread. I left the backing on, positioned the glass on the screen, taped one side for the "hinge method" after getting it perfectly aligned and accounting for the eventual loss of thickness of the plastic underbacking, cleaned everything one last time with the alcohol wipe, peeled the backing, and plopped it on starting in the center. Got it perfectly positioned and no major bubbles. There were a couple of "spec sized" non-uniformities but they were gone by morning.
I'm gradually setting in... Still lots to play with.
I've noticed the WIFI, while it gets good reception, is a bit sluggish to drop a weak connection in favor of a strong one. Anybody got a tweak for that?
Frankenscript said:
I've noticed the WIFI, while it gets good reception, is a bit sluggish to drop a weak connection in favor of a strong one. Anybody got a tweak for that?
Click to expand...
Click to collapse
Try this app for WIFI management. I have tried several and this is the best I have found. https://play.google.com/store/apps/details?id=org.kman.WifiManager I agree completely that the wifi in the phone is very slow to drop a weak signal and grab a stronger one. But with wifi manager you can play with the sensitivity. Good luck.
Will do. Thanks for confirming it's not just me. Also on another note I just found the LG keyboard has lots of settings for customization. Not bad. May keep it!
Sent from my LG-D851 using Tapatalk
I've never seen this "app" before. It just appeared today. Looks like it was pushed down from Sprint. It's called simply "Carrier Call Utility" and the icon is the Sprint logo. Version 6.0.015
It can't be opened, stopped, or uninstalled.
Does anyone know what it is? Is it new or did I just not see it before?
Carrier Call Utility
I do hope someone comes up with an answer for this. I just this morning (04/08/17) saw that it had "successfully been installed" on my phone as well. I have an ex son in law who installs imsi catcher quality spyware on the phones of his ex family members, so it is especially worrying for me. I can't imagine that it is something I need since the phone has worked fine without it all this time, so even if it's not something dangerous, it is 17.45mb of space being used by something utterly without merit at best and a liability at worst...
Anyone have any ideas? Talking to Sprint is not likely to get an answer that makes any sense.
It appeared on my phone too. Really annoying. I tried to find out what it is online, and finding nothing but this thread, I decided to just pull its plug if I could. I went into Settings, General, Apps and found it there. "Force Stop" and "Uninstall" weren't active for this app, so I clicked on the upper right dots and was able to disable the app that way. It showed way too many permissions for it to access my files and information anyway, which never makes me happy. It said that all data would be lost if I did, and asked if I wanted to revert back to the old app. Since I didn't ASK for this app, I clicked okay for it to remove and replace it. The app was replaced with the old Sprint Zone app. Which I never used anyway.
I check my phone just now, 4/11/17, I don't have this app....
I have Boost Mobile and just now it was force installed and a message said boost zone is now my boost. I unistalled app update for carrier xall utility and unindtslled my boost and carrier call utility disappeared but nothing shows in uninstalled apps. I cleared my browsers cache and rebooted phone.
Update to my reply: It has reinstalled on my lgk3 phone three times now. I uninstall "my boost" which reverts back to "boost zone" which gets of call carrier utillity from my installed apps. But it just reinstalls again later.
Maddwoodsman said:
I have Boost Mobile and just now it was force installed and a message said boost zone is now my boost. I unistalled app update for carrier xall utility and unindtslled my boost and carrier call utility disappeared but nothing shows in uninstalled apps. I cleared my browsers cache and rebooted phone.
Update to my reply: It has reinstalled on my lgk3 phone three times now. I uninstall "my boost" which reverts back to "boost zone" which gets of call carrier utillity from my installed apps. But it just reinstalls again later.
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Have to agree with Annoyed Too; it is another version (maybe?) of the Sprint Zone app, which like Annoyed Too, I never used. I never even opened it to see what it supposedly did. I can force stop mine after doing the reversion back to original app, but this is almost as annoying as Sprint Optimizer, the function of which is evidently to eat your battery. That's another one I have to keep force-stopping and can't get rid of...
I have boost mobile too and lookout security said it was safe to install
Bubbles602 said:
I have boost mobile too and lookout security said it was safe to install
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Oh, I'm sure it's safe enough, as it is a Sprint program, but the point is that it is there taking up resources and space with little if any benefit to the phone user. It is 17.45MB of uselessness that I'm certain no more than 0.5% of the population will ever even open to access and about 10% of THAT number will never use at all. I actually don't know a single person that has used Sprint Zone for anything, ever! More than half the people I speak to regularly have Sprint and none of them ever uses it; most of us have no real idea what it is supposed to be for, lol!
When I uninstalled the updates, it reset itself back to the old Sprint Zone.
Same thing happened to me. I have Boost Mobile so the app on my phone is called My Boost. I reverted back to the factory version yesterday (Boost Zone) and discovered that such reversion only lasts 24 hours. My Boost was reinstalled. Looks like I need to root, though I don't want to because I bricked my previous phone.
I've never rooted a device simply because I figure that what you said would be exactly what would happen to me; the device would be a paperweight at the end of the process. I just wish we had a little more control over what ends up on our phones. If we wanted the particular software, we would research the apps, choose apps useful to us as individual users and install them ourselves. It seems like they would get that the fact that we didn't do that means we don't want the app on our devices. Of course, what WE want rarely plays a role in what the carrier companies decide to clutter up our phones with...
It just popped up as an update on my phone a little bit ago. I pressed on it and it disappeared. Had to go into settings to find it. This is the only link that comes up when I googled it. Then I had a notification pop up saying is the new Sprint Zone. I'm about sick of these updates and random stuff being added to my phone without my permission. Hell, I have an S6 so I can't install a sd card for more space so please stop. We should be allowed to delete applications as we please unless they are really needed period.
SOLVED! - see post #7
This SM-N910V is rooted and had 3g but apparently I lost that when mucking around with things trying to get 4g. I've got other phones like a Galaxy S5 and Galaxy Note 5 both Verizon models that get 4g or 3g fine in this same location.
First odd thing I noticed on the Note 4 was a setting that popped up seemingly by itself while in 'More Networks' and 'Mobile Networks' that showed VZWInternet with a circle by that which was not yet checked so I tapped that and it turned green in the circle. I have never been able to see that option again. I don't think this caused the problem though. I've looked at apns-conf.xml in the /system/etc folder and can't see a problem there. I also tried replacing that with another one that is supposed to fix LTE mode. No luck so I put back the original. I wiped cache and reflashed a backup with TWRP which had been working on 3G but that didn't help - no 3g even. I did not wipe Dalvik/ART cache. I had been messing around in the 'Service Mode' menu with a bunch of different settings in an attempt to get 4g working but I'm fairly certain I got everything set back the way it was before I started. I noticed that one setting I had left different in the Service menu did not change back after flashing a restore with TWRP (full restore - all boxes checked). The one setting I left changed was the under the 'AS' protocol menu where I changed the Release version control to "LTE 3GPP REL 9" from LTE 3GPP REL 10". I know enough to be dangerous
Open to any suggestions - am wondering at the moment if I should have wiped the Dalvik/ART cache before the whole TWRP restore? At this point I'd be happy just to get 3g working again.
I also tried Dr. Ketan's LTE Enable. That didn't fix anything. Although I see MNC and MCC numbers in the apns-conf.xml file when I look at the SIM with a SIM info App I just see blanks in those spots on the SIM. Not sure if that's relevant - just giving as much info as I can here.
Did another restore with TWRP after wiping Dalvik/ART cache but that didn't fix it either. Strong cell signal but no 3G or 4G.
More info - I put the SIM card in another phone and it sees 3G at least.
It seems the "lost 3g or 4g" problem is very common and it seems I've looked through dozens of message threads here but I'm not finding any solutions. I'm looking at flashing the 'ltefix.zip' from this thread but it seemed to be for a custom ROM and I've just got the stock - more or less - 5.1.1.
Hmmm.... Been at this all day reading here, searching, trying everything but still no Mobile Data. Is this as elusive as rooting a Verizon Note 5? LOL - it was working at least on 3G. I'll take hints or even wild guesses at this point.
Okay - it finally flashed on me to do a restore of my EFS. Oddly I had done a full restore with TWRP which include EFS but that didn't fix the problem. That TWRP backup was done the same day I did an EFS backup using Dr. Ketan's IMEI tool for the Note 4. When I used the IMEI tool to restore the EFS backup I then had the 3G come back on. This is a 4G SIM so I still don't know why I'm not getting 4G but at least I got 3G back. I did have a hiccup using this IMEI tool which initially caused the phone to repeatedly shutdown after a minute or so and could not be restarted without pulling the battery. I believe it had to do with the 'Restore' button needing to be held down a certain amount of time instead of just a tap. I probably held, released too soon then held longer which I suspect caused a partial or damaged EFS restore. Be careful in how you use this tool or you may end up in that situation. I had to work very fast after a bootup to get it properly restored. After that it was stable again and had 3G.
Now if only I could figure out what it takes to get 4G.
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I wasn't getting 4G for the longest time, checked the PRL in settings on my GFs phone and noticed my PRL ver was like 50 thousand something while hers was 15518. Got a new Sim card and all my issues went away, PSA do not use *228 programming...EVER.
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acslam said:
Update/more info - I've continued to try and figure this out to no avail, although I got fed up with stock unrooted 5.1 and am now running modestrom v9 with a CQI2 base. And all of that install went fine, except for 4g of course.
I think this is worth mentioning as it might have something to do with the situation:
Way back in the beginning, I had gone through the entire unlock/root process, and everything actually worked fine the first time. This was right about the time the unlock became available, I bought the phone based specifically on that being possible, and got a brand new one at that time. Well, it was awesome for about 2 weeks, fully functional 4g and everything.
I had a very particular goal - I wanted this phone totally unlocked, but I was also very interested in the advanced/wifi calling that was supposedly coming out at that time - I was planning to move to a place with no vzw service and would be reliant on wifi for calls at home. Verizon wasn't clear about the fact that the wifi calling feature wasn't coming until MM, and this was before MM was released, so I was running a completely functional, 5.1.1 rom. I believe it was jasmine. So, under the impression that "advanced calling" would have given me wifi calling, I tried to enable it.
I cant recall if it was immediately, or a few hours after, but this is when the phone lost 4g for the first time. I immediately tried to deactivate the advanced calling feature on my line, but it didn't help. And nothing I could do would bring back 4g. I tried everything possible, and ultimately gave up and threw the phone in a drawer and went back to my note 3.
Fast forward several months, and my note 3 began to have issues with call audio, forcing me to use the 3g-only note 4 in order to actually handle day to day business. Again, I went through the processes of trying to fix 4g, with no success. Now by this time, MM had been released, I believe PD1 was the current firmware. I figured at this point it was time to just odin back to 5.1.1 and start everything over.
So I odin flashed the phone, and it booted into 5.1.1......with no 4g. Again I went through all the things I found here, no improvement. Finally, one day when the phone was bugging me about an OTA, I figured "what can it hurt at this point, its nearly useless without 4g anyhow."
And low and behold, the OTA update from verizon booted up and immediately jumped to 4g.
Now I felt I had a chance, a method that I'd finally proven could fix the problem. I left the phone in that state for a couple weeks, just to prove that it was holding. No problems during this time.
But I got sick of no root, and so I figured it was time to try and go through the steps again. And again, I lost the 4g connection. No big deal, just odin back to 5.1.1 and let it OTA like last time......
Except this time it didn't work. So I odin flashed back to 5.1 again, and let it try to OTA, again. I let the phone continually try to OTA all the way up to current, and flashed back to 5.1 at least 3 times to repeat the process in hopes it might fix something. No change at all. At this point I actually began to try and see if possibly Kies could help me here - maybe there was something related to the phones EFS? Which I don't understand very well btw - it was only through reading this thread that I began to research EFS and its significance. I also attempted to use some of the checkboxes in odin - the ones to erase all NAND and to clear EFS and rebuild it. Neither option made any difference. So I figured next logical step was to start playing around in service mode, which would require unlocking/rooting again......
And thats how I landed here. About an hour ago I got sick of the stock 5.1.1 and went through the whole root/unlock process and I'm currently running modestrom on CQI2 or whatever was just most recently posted. Every other part of the phone seems normal, but still no 4g. I can actually see the radio making an attempt to connect in the service mode - but I don't understand service mode menus well enough to interpret where the actual problem is. Upon boot the phone tries about 3 or 4 times to get an lte signal, during this time there is simply bars of signal, NO data indicator of any kind. Eventually, it gets frustrated and gives up, connecting to 3g and staying there. I realize now that when 3g drops, which is roughly every 10 minutes or so, its actually the phone attempting to establish LTE again. But still, I cannot make any sense of this.
Apologies for the giant post - I'm trying to put anything that could possibly be relevant info into one place here.
So........ anyone got any suggestions?
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PM sent. Just to share a little of that here I think the first thing I would do is tell VZ you suspect your SIM card is bad and have them put in another one. Tell them it fell out when changing a battery, the dog ate it and by the time it came out you suspect it wasn't quite right anymore - LOL. I do think SIM's flake out sometimes and I know a bad one can prevent 4G from working. If you ever had an EFS backup from anything try restoring ONLY the EFS (if you use TWRP). No guarantees that will fix it but my best guesses at this point. Good luck.
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I supect Verizon's doing this ...
acslam said:
I got a used stock note 4 to try and compare and see what I could be missing here....
Tried new sim card at least twice, unfortunately no dice, and the same card pops right into the spare note 4 and it wakes up on 4g just fine.......
EFS is something I probably should have been quick enough to dig in deeper on before this, as I don't have any backup of it....... however, I'm not seeing any other symptoms, I can see my imei fine, and every other function works. Is it possible that corrupted EFS can cause the loss of just one type of connection like that?
For giggles I tried a friends att sim, and no lte on that either.
Playing with the app LTE discovery, I can tell that the phone sees 4 different LTE towers just fine, showing db numbers exactly in line with the stock note 4 sitting right next to it, theres just something there under the surface thats stopping them from hooking up...... it stops trying after a couple minutes, rejects them all and connects to 3g.
I'm convinced its some kind of software thing, but I can't tell exactly where the failure is happening.....
I also odin flashed it back to stock bpa1, and still no dice. Is there a means to make an EFS backup without root? I want to see what happens if I try unlocking the other note 4 as well, but this time I want to have the backups......
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I've been running on Emotion 7.1.1 for months with NO issues (well, some minor stuff, you know....)
Suddenly, two weeks ago I got a notice from Google that I had to sign in on my phone. Verrrryyy odd. At first I suspected some hack attempt, but my Account checked out fine. Having changed my password recently, I had to wait until I got home to login.
After I logged in, all ~appeared~ to be OK. Then I opened my Calendar. B L A N K. All ten years of appointments gone. I freaked out. I have two calendars, one for personal stuff, birthdays and the like, and another with my business appointments, INCLUDING FINANCIAL STATUS of the account. Gone.
Went online on my PC, signed into Gmail and switched to my calendar. Empty. Looked in Trash. Nothing. Vanished. Nada. Niet. There's a long story here about recovery efforts, troubleshooting, Googling, etc, suffice to say that TWO separate, redundant, backups had quietly failed, without the notifications they were supposed to send. I did manage to get from the first week in April back 10 years, but lost the whole summer. Thank YOU-KNOW-WHO that I'm good friends with all my clients.
Fast forward to last week. Suddenly I get 3G only from my Verizon account. Like you, I spent days on the boards, downloading ROMS, wiping, re-wiping, trying everything short of smoke signals to get it back. No joy. I did NOT go back to stock, I must thank you greatly, as that was my next road. Now i see it's a dead end. I will NOT give up my Nougat root just to get 4G.
Perhaps this is a bit conspiracy theory sounding, but I've become convinced that Verizon is playing some game, perhaps to force us to upgrade to a new phone. I learned long ago that corporations have no soul, and will do anything they like to increase profits. They exist for two reasons; to make money for their officers and to make money for their stockholders. Any other semblance of a "Product" or "Service" exist ONLY and SOLELY for that reason. Anyone who is a Yahoo or AOL member knows the level of intrusive ads and attempts to trick people into putting spyware in their machines under the guise of "protection" or "cleanup" programs has jumped to a new level of absurdity since Verizon sucked them up. "Oath" indeed. It's what is coming out of existing customer's mouths! M O N E Y H U N G R Y.
When I chatted at length with a Verizon Tech, she made it clear that she knew the answer was to upgrade to the latest stock (I never admitted to rooting, but she knew, we spoke "between the lines" a lot). She sent me a SIM card, but it., of course, didn't fix the problem, in fact it would not even initialize properly! I had to go back to the original SIM.
Now that we've found a way (after YEARS of trying) around their stupid block on rooting, they change the game. What person who is so into their phone as to root it, will put up with 3G? This is something Verizon is playing at, Sprint too from what I gather.
My only consolation is that I've got so many WiFi's nearly everywhere I go, and when I'm not near one, my Wife's Note 4 (not rooted, on latest update) works fine. I'm glad I decided not to root hers too.
Frankly, this really ticks me off. I have better things to do than spend days copying files, flashing and reloading data. Verizon knows that, and let me tell you, it won't be THEM who sees my money when I finally do upgrade.
Thanks again for saving me from the Stock route, you saved me hours of grief.
Peace out!
PuterPro
I have run into 4g issues with this as well and almost came to conclusion is a modem issue. I want to say but can not confirm that modems that are flashed are relative to bootloader on the device. Just something I've been pondering on as I had a unlocked bootloader device and flashed for wife to use with no root and recently unlocked again.
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