LG G710EMW (DUAL SIM) - LG G7 ThinQ Questions & Answers

I bought a refurbished LG G7 (G710EMW) Dual SIM Model on Aliexpress, but it is on Android 8 with software version (V10d-LAO-YT). The normal system update keeps saying I am currently using the latest version. A check of my IMEIs on lgrom.com says they cannot be found.
A search on https://lg-firmwares.com/ revealed that many people had a device with similar IMEIs as mine which also they confirmed that were refurbished phones they bought on Aliexpress. And the admin said their phone's IMEIs can't be verified in their servers or database and that the phones may be Demo Units, Test or Refurbished Units' hence the reason their IMEIs can't be verified.
The Aliexpress seller also couldn't provide any help. The sticker on the IMEI packaging document says "Made in Korea".
So now I want to know which Android 10 KDZ can I download and flash for my phone because some people said they flashed the wrong Android 10 KDZ and they ended up messing their phones. PLEASE help.

Related

G4 H815 IMEI shows as Sprint G3?

I have bought an LG G4 that has some issues. The previous owner took the phone to some unofficial repair centers and now I have difficulty in even identifying the model of the phone. Now:
1. In the Settings, About the phone, Hardware info, the phone's model is listed as LG-H818
2. CPU-Z reports the device as LG G4(LG-H815). The board is msm8992.
3. Likewise, AIDA64 reports the device as LG-H815.
4. When I take the back cover, I see H815 stamped in three places at the top of the device, just above the camera module.
5. When I take the battery out, the sticker says LG-H815 but when I check the IMEI number, it shows up as belonging to LGLS990, which is Sprint LG G3! I have checked via imeidata.net and also LG CSMG Tool. Both give the same result.
6. In fastboot mode, the device shows up as locked. I registered with LG Dev. Found out about the device id and when I try to get the unlock code, it gives me this error: "Device ID is unmatched. Please check your Device ID. Your account will be locked if you enter the wrong Device ID more than 9 times."
What do you think could be going on here? Is this a refurbished device with a phony IMEI number? How can I unlock this device?
Thanks for all your help and advice.
Refurbished probably, send LG support email and they will send you unlock code
szaim said:
I have bought an LG G4 that has some issues. The previous owner took the phone to some unofficial repair centers and now I have difficulty in even identifying the model of the phone. Now:
1. In the Settings, About the phone, Hardware info, the phone's model is listed as LG-H818
2. CPU-Z reports the device as LG G4(LG-H815). The board is msm8992.
3. Likewise, AIDA64 reports the device as LG-H815.
4. When I take the back cover, I see H815 stamped in three places at the top of the device, just above the camera module.
5. When I take the battery out, the sticker says LG-H815 but when I check the IMEI number, it shows up as belonging to LGLS990, which is Sprint LG G3! I have checked via imeidata.net and also LG CSMG Tool. Both give the same result.
6. In fastboot mode, the device shows up as locked. I registered with LG Dev. Found out about the device id and when I try to get the unlock code, it gives me this error: "Device ID is unmatched. Please check your Device ID. Your account will be locked if you enter the wrong Device ID more than 9 times."
What do you think could be going on here? Is this a refurbished device with a phony IMEI number? How can I unlock this device?
Thanks for all your help and advice.
Click to expand...
Click to collapse
Check iemi in about device i believe network area should give the real iemi there. Prob is a refurb. Or in worst case a stolen with modified iemi if the iemi in settings is diffrent check it on swappa if the same like prev poster email lgdev they can update it
Thanks for the replies. I have spoken to an experienced technician today. He said my device was probably put together in China with a motherboard from here and chassis from there etc. So it looks I have been scammed.
szaim said:
Thanks for the replies. I have spoken to an experienced technician today. He said my device was probably put together in China with a motherboard from here and chassis from there etc. So it looks I have been scammed.
Click to expand...
Click to collapse
I have read a few articles about "knock off g3s and g4s" and thats about what they do id send it back if its an option
Its not the item as described and should be eligable for a return
do you have this phone ?
you can check it by IMEI

New LG G4.. what is "VX"10c-EUR-XX OS

Im In UK and just bought a BNIB unbranded LG G4 from GAME uk...
Its a serial No: 506 and the assistant said it had just arrived from GAME haed office, so I assume its a Refurbished 506, which is fine, however, the OS version is:
VX10c-EUR-xx, rather than the standard "v10c..."
Does the VX stand for any changes...
EDIT:
Looking under the battery.. it says "Not for Sale" above the imei sticker and the IMEI on the phone does not match the retail Box it came in...
It wont update via OTA, it says "You are on the latest version of the OS" and LG Bridge "cant find a software update for your Phone", so I flashed v10b through.. LGUP Refurbish, which worked, but it still wont take an update via OTA or LG Bridge..
Could this be a DEMO version.. if so, should i return it..?

G4 H815 now a H818N after Warrenty Claim, Incorrect Software Version now installed

Hello,
Long story short, I have obtained my phone back from repair in Hong Kong (I am located in Australia). Originally the model of G4 was a H815 using software version H81520D_00_0115 I believe from memory. This phone died because of it overheating causing to do a boot loop/stuck on LG Logo screen.
I ended up getting the phone back from Hong Kong, they replaced the mainboard as I thought and now the model of the phone thinks it is a H818N Dual Sim card LG G4 – Running software version V10c-DS1-HQ, which it clearly is not a dual sim card G4 because there is no additional sim card slot. Anyway, phone seems to be working well except the rear camera does not focus (I have had this issue in the past and I resolved the issue by installing the correct software version, eg 20A, 20C, 20D etc.) Trying to update the phone using software update does not reveal any updates. Using LG Bridge reveals an available update for it, it thinks the software version was 20F or 20H not sure, however when it goes to download it does not get past 0% tested on two PC’s.
I have installed the images I have found for the H818N now which are:
Hong Kong H818N10b.kdz (this one worked the best as it didn’t come up with that error message when you reboot if it’s an incompatible kdz image)
India H818N10d_00.kdz
India H818N 10F.kdz
With no success in fixing the rear camera issue. I have not factory reset though as I don’t think it would have much of an impact.
Have tried to loading: H81520D.kdz image but the LGUP utility (which I have been using for the above process) says KDZ file is invalid, I assume this is because it detects the phone as H818.
Does anyone have any suggestions or locations where I could download more images to try like H818N 10A,B,C etc? Or if there is something I should do cause I have had nothing but issues with these phones
Kind regards

LG G8 [email protected] Android 10 update outside US...

So I have my v35 actually going to be discarded, and I decided to buy a cheap G8 from [email protected] and I am confused about the Android 10 update... Some users reported that if the phone is on Pie and skip all the set-up for first time and connect to wifi without any sim card they have upgraded their phones to Android 10, other suggested that they changed the time zone and it worked eventually, others reported that they got a [email protected] sim card and they inserted and after a couple of minutes or hours the update will automatically downloaded.
As someone who live outside US I import my phones because they are way cheap than here in my country and I have enough knowledge of flashing software as I did with my v35 also that was or it is [email protected] But now I see that the Android 10 kdz is on the LG site for flash? As I had to or wanted to install Android 10 on the current v35 as it is unlocked I had to flash the korean version...
My question is if I can flash using LG bridge the current Android 10 kdz or it's not possible on the [email protected]? Or I need to buy the [email protected] sim card or how the heck it's the correct way to upgrade the phone? I have to sim unlock the phone first or should I have to do without sim unlock?
tonochito said:
So I have my v35 actually going to be discarded, and I decided to buy a cheap G8 from [email protected] and I am confused about the Android 10 update... Some users reported that if the phone is on Pie and skip all the set-up for first time and connect to wifi without any sim card they have upgraded their phones to Android 10, other suggested that they changed the time zone and it worked eventually, others reported that they got a [email protected] sim card and they inserted and after a couple of minutes or hours the update will automatically downloaded.
As someone who live outside US I import my phones because they are way cheap than here in my country and I have enough knowledge of flashing software as I did with my v35 also that was or it is [email protected] But now I see that the Android 10 kdz is on the LG site for flash? As I had to or wanted to install Android 10 on the current v35 as it is unlocked I had to flash the korean version...
My question is if I can flash using LG bridge the current Android 10 kdz or it's not possible on the [email protected]? Or I need to buy the [email protected] sim card or how the heck it's the correct way to upgrade the phone? I have to sim unlock the phone first or should I have to do without sim unlock?
Click to expand...
Click to collapse
Sorry, there's basically no way to update. You can't cross flash, and at&t doesn't provide kdzs. The only way to is to buy an at&t sim, but you have to activate it, which costs like another $60, and you need to actually connect to at&t, which can be done practically nowhere outside of the us I think
Mmm even with the official page of LG having Android 10 kdz? They are listed as unknown and CAN, and some of them are listed as US too, just wondering if I had to do the same as I did with the v35, which also as being of at&t and unlocked it was never going to receive the Android 10 by ota. I just flashed the korean kdz and it worked and of course it is different.
https://lg-firmwares.com/es/lg-lmg820um-firmwares/
The thing about activating I guess I can't as I am outside USA and by $60 I could anyway it's way cheaper than paying retail prices here for $800
tonochito said:
Mmm even with the official page of LG having Android 10 kdz? They are listed as unknown and CAN, and some of them are listed as US too, just wondering if I had to do the same as I did with the v35, which also as being of at&t and unlocked it was never going to receive the Android 10 by ota. I just flashed the korean kdz and it worked and of course it is different.
https://lg-firmwares.com/es/lg-lmg820um-firmwares/
The thing about activating I guess I can't as I am outside USA and by $60 I could anyway it's way cheaper than paying retail prices here for $800
Click to expand...
Click to collapse
You can't cross flash, end of story. Lg put in new hardware locks against it
Ey pardon for insisting but... T-Mobile and Verizon are way easier to update or it's the same mess as at&t version? Saw a couple of them unlocked one of T-Mobile and the Verizon one seems black listed but for overseas in my case works.
tonochito said:
Ey pardon for insisting but... T-Mobile and Verizon are way easier to update or it's the same mess as at&t version? Saw a couple of them unlocked one of T-Mobile and the Verizon one seems black listed but for overseas in my case works.
Click to expand...
Click to collapse
I don't know if they work overseas when they're blacklisted; I wouldn't be too sure of that. Those variants should be fine because t mobile and Verizon provide kdzs, so you can always update manually
Yeah I asked on Reddit and people say T-Mobile updates ota and are on Android 10 and of course they advised me never again buy any at&t variant and even Verizon can update also ota.

Can someone tell me what version of note 10 ive just brought?

Hi guys just got a new phone supposed to be uk unlocked sim free brand new.but its weird
The service provider sw ver dont look english to me
SPR/XAA/VZW
I have my ee sim card inserted and it works to make calls. But there is a weird notification saying OMADM activation not completed
Also says LTE on the screen something I've never heard of or seen here in england we use 4g volte.so I'm confused also the software for uk phones are BTU/BTU/BTU OR XEU/XEU/XEU
And last the box is weird as it says unlocked by Samsung and has a warming saying reproductive harm I was thinking wtf is this phone.
Also it says Qualcomm on the top on a sticker,we use xenox version england
Ps I brought it from Amazon uk
none of it of sounds like a uk version. more like a us one.
raul6 said:
none of it of sounds like a uk version. more like a us one.
Click to expand...
Click to collapse
Can you go into detail please as I'll need to send it back unless there is a way to change it to a uk phone.and what is omadm error popping up on every reboot
Bump for help please guys
No Samsung or phone experts here?that knows what any of this means?
haircut123 said:
Can you go into detail please as I'll need to send it back unless there is a way to change it to a uk phone.and what is omadm error popping up on every reboot
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Click to collapse
you have us version. it can't be turned into uk one. the error is to the with original us firmware and us network
I think it's a Sprint variant.
Samsung CSC Codes List (All) | Change CSC on Samsung Devices
Today, we'll explain Samsung CSC codes. Besides, we also have a list of CSC codes or region codes with a method to change CSC on Samsung.
www.droidviews.com
Is it new?
Yes from amazon uk
So this phone cant be used here in England then other than making phone calls ?and how do I get uk firmware onto the phone?I'm a noob and not good with computers
Also changing the csc codes to uk what will that change?as we dont even have the snapdragon model in england?so would there even be uk firmware for an American phone?
Google tells me spr means sprint and that's the first code of the 3
Vzw looking on google means Verizon and that's the 3rd code so the phone was originally a Verizon locked phone.thats was unlocked and flashed with sprint fw, because the second csc code says xaa and apparently that means unlocked.
So what does this mean for me a uk user.luke I said in the uk our phones are BTU/BTU/BTU or XEU/XEU/XEU if there uk and unlocked
If you have a active sim, try inserting it.
It should come online.
My unlocked 10+ I just got did, zero issues.
If not I would return it.
blackhawk said:
If you have a active sim, try inserting it.
It should come online.
My unlocked 10+ I just got did, zero issues.
If not I would return it.
Click to expand...
Click to collapse
How can I flash uk xenox firmware onto an American snapdragon phone?.I'm a beginner when it comes to this.as I only buy uk phones as I'm in the uk and it seems complicated flashing stuff this handset is a u version and I want to make it the f version
You cannot flash UK firmware on your US phone.
Just return it to Amazon, claim full refund as the product is not as advertised: no UK unlocked version, not new. Also screenshot in post #8 refers to firmware of a Note 9, not a Note 10 (N960 is Note 9), this makes this phone even more suspicious...
Return it. There's a lot of bs going on with sellers of this phone. This has gotten really bad. Amazon, saw some deceptive advertising there recently for this model and the N20U.
Best to contact the seller on the phone first; no phone contact, don't use. Make sure you are given full specs on their site and it's compatible with your country/provider.
Buy only a new one if possible. Used ones may be running on Android 11, you don't want that!
I was able to find a reliable US vender and got a new umlocked 10+ 256gb/12gb Snapdragon about a week ago for $800. It was as advertised except due to its manufacturing date is running on Q not Pie. It's a keeper.
OnnoJ said:
You cannot flash UK firmware on your US phone.
Just return it to Amazon, claim full refund as the product is not as advertised: no UK unlocked version, not new. Also screenshot in post #8 refers to firmware of a Note 9, not a Note 10 (N960 is Note 9), this makes this phone even more suspicious...
Click to expand...
Click to collapse
Oh sorry it's a note 9 i apologise.so if I cant change it to a uk firmware is the phone useless to use in the uk other than to call people?because my sim card works to make calls
Also OMADM activation not completed message is pissing me off
What does it even mean.i think my phone has sprint firmware on it?how can I change it to normal unlocked firmware so it's nothing to do with sprint I cant stant that OMADM ITS MAKING ME MAD
And Verizon is what I think the phone was originally.
Last thing the phone was sold as brand new sealed but it's not even in the correct box the phone I have is 128gb not 512gb
And it had a sealed sticker saying euro sim only but the phone is American? I think the box is fake ?as it looks nothing like any note 9 box I've ever seen
I'm going to try and flash the phone the phone is currently csc SPR/XAA/VZW boot loader 5 I've just downloaded android 10 also on bootloader 5 ovbisly the XAA VERSION will it work or can I only download and flash SPR FIRMWARE?
as I'm trying to get rid of the MADMEN activation not completed message
Update I tried to flash it but when I pressed start in Odin nothing happened so I guess I'm stuck on spr for life unless I forrgire out how to change the first csc
haircut123 said:
Update I tried to flash it but when I pressed start in Odin nothing happened so I guess I'm stuck on spr for life unless I forrgire out how to change the first csc
Click to expand...
Click to collapse
Check this https://forum.xda-developers.com/t/...and-guide-to-convert-to-usa-unlocked.3927478/
SubwayChamp said:
Check this https://forum.xda-developers.com/t/...and-guide-to-convert-to-usa-unlocked.3927478/
Click to expand...
Click to collapse
Cheers the phone is u1 allready just cant change SPR TO XAA
So it's impossible to flash to unlocked unbranded so it's going back to the scammer that sold it to me on amazon
haircut123 said:
So it's impossible to flash to unlocked unbranded so it's going back to the scammer that sold it to me on amazon
Click to expand...
Click to collapse
It's not impossible but if you are not experienced with better get it back, it doesn't worth the try, you can end by messing up completely.
I've flashed phones many many times before normally when I update the fw via ota and then regret it and need to downgrade back .this phone I just flashed but the start button wouldn't work because I was trying to flash XAA VERSION and not the SPR VERSION .I guess if I was to follow a guide on changing the csc from SPR TO XAA then flashing will work but what the point i wanted a uk brand new factory sealed sim free handset like I paid for
So this pos phone can go back to the scammer on amazon.its a discrace they are making fake seals on the boxes.using fake accessories and lieing saying the phones are uk.the average person would fall for this lies because the phone is unlocked my uk sim will work but you get that OMADM pop up and it's a nightmare.plus I doubt half the functionality will even work.

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