Develop Bugs

[Q] Urgent help for a newbie who has bricked? his phone...

Firstly, yes, I am sure that the info that I need is on here somewhere, but I have spent the last hour reading threads and I am not a developer and I cannot tell the difference from a soft brick or a hard brick or a boot loop.
Also almost all of the tutorials to root / unbrick involve enabling USB debugging on the phone first, but I can't boot my phone to do this anyway....
So, I got 2.19 OTA update and installed it normally. Phone is not rooted, totally stock 550ML WW model.
But in the last update I got a few bugs so I wiped the cache from recovery mode by following a tutorial, no problems and the bugs went away. So I decided to do the same this time....
I got to the boot menu OK and selected Recovery Mode, then got the Error / sleeping droid screen, so I tried to hold power / vol up to get into the recovery mode and the phone turned off. It was at about 35% battery and plugged into the charger so I'm pretty sure it wasn't a battery issue.
Now I can't get it to turn on / boot at all. If I hold the power button down it just vibrates once and does nothing else, same for vol up and power.... Is this some kind of brick?
Problem is I am going travelling for a month tomorrow and I can't be without my phone so I have to fix it in less than 24 hrs.
Can anyone help me without using terms like "flash image" or "sideload" unless you explain exactly what they mean?
Thanks in advance. :silly:

Can you press vol down and power and see if it turns on?
Sent from my ASUS_Z008D using Tapatalk

Vol down and power has done something!!
The phone vibrated twice and the led has lit up showing that it is charging!! Also I have the battery graphic on the screen.
Should I just now turn it on normally?
Sorry to sound so dumb but I really don't want to screw this up...
Thanks for answering by the way.

You can try to boot like normal but my guess it would still be stuck with the android logo. Happened to me when I rebooted my phone while wiping cache.
Anyway go to the link and follow his instructions. Let me know if there's any problems. Cheers!
http://forum.xda-developers.com/showthread.php?t=3101556
Sent from my ASUS_Z008D using Tapatalk

i experienced shutting down during wipe cache.bad times then.i resolved with this : forum.xda-developers.com/zenfone2/general/guide-to-apply-ota-bootloop-rooted-zf2-t3127835
remember for bootloader press power+volume up.when it vibrates release power and keep pushing volume up.you should be in booloader.scrolling with volume up volume down you can choose recovery..may will be wrote installing update and then an error message.just press power and immediately after volume up for a bit.you should be in recovery.if you reached recovery do a wipe cache.REMEMBER IT CAN TAKE 15-20 MIN TOO ! check if it power on.
if you still cat access bootloader...for me you have to use warranty.say to asus you just did an ota and then phone bricked.dont use the word brick say just it won't power on.approach is the key in this cases.approach to them like a total noob.call them,don't email them.if you are young,let someone older to talk,a relative or someone like this and give to him a text to follow.is difficult to think a noob thinks to do some difficult moves as root,unlocking bootloader....they think "this is a noob.he never thinked to root or modify phone" .so they can think your seller sold to you a rooted device (updating with root takes to brick,bootloop etc.) and so they will give to you a new phone.if it not power on they cant see if it is rooted or not
good luck bro

Many thanks to all of you that contributed, it seems that I was pretty lucky.
After the "reanimation" as per Aceazzay's suggestion, I left it charging for about an hour or so (just in case it was battery related) then booted it normally and it worked (upon booting the battery was over 90%, so it was certainly not a shutdown due to battery).
I have now been able to do a Cache partition wipe correctly and all is good.
I don't know why it shut down in my first attempt, perhaps clumsy fingers, or something more sinister? I guess I'll never know, but this site has certainly saved me some grief!!

Overandout said:
Many thanks to all of you that contributed, it seems that I was pretty lucky.
After the "reanimation" as per Aceazzay's suggestion, I left it charging for about an hour or so (just in case it was battery related) then booted it normally and it worked (upon booting the battery was over 90%, so it was certainly not a shutdown due to battery).
I have now been able to do a Cache partition wipe correctly and all is good.
I don't know why it shut down in my first attempt, perhaps clumsy fingers, or something more sinister? I guess I'll never know, but this site has certainly saved me some grief!!
Click to expand...
Click to collapse
happy for you :good:

Touch screen not responsive after reboot

So my PIxel XL locked up (of course) and I had to soft reset it to come back. This time, however, the touch screen is 100% non responsive. Fingerprint is fine, other buttons are fine, but no touch screen. It happened to be in the middle of Play updates when it locked up - that may be related to the problem.
Anyway, I was going to try and reboot into safe mode,but I cant seem to get it into safe mode without a way to actually turn it off other than another reset, which just boots it again. I got it into recovery mode once but all I could do was reboot.
I;m reasonably savvy with the various tools, but since I can't unlock it I'm not sure where to go next.
And of course I absolutely need a working phone for work (and everything else in the world....) :crying:
Help?

mikeprachar said:
So my PIxel XL locked up (of course) and I had to soft reset it to come back. This time, however, the touch screen is 100% non responsive. Fingerprint is fine, other buttons are fine, but no touch screen. It happened to be in the middle of Play updates when it locked up - that may be related to the problem.
Anyway, I was going to try and reboot into safe mode,but I cant seem to get it into safe mode without a way to actually turn it off other than another reset, which just boots it again. I got it into recovery mode once but all I could do was reboot.
I;m reasonably savvy with the various tools, but since I can't unlock it I'm not sure where to go next.
And of course I absolutely need a working phone for work (and everything else in the world....) :crying:
Help?
Click to expand...
Click to collapse
Factory reset.

toknitup420 said:
Factory reset.
Click to expand...
Click to collapse
It sounds like his phone won't power off though. How do you get to the bootloader menu when holding down the power button automatically does a soft reboot of the phone? He might need to let the battery drain so the phone actually shuts off before he can get to the bootloader menu to do a factory reset.

Literally ALL android devices can be forced to shutdown or to restart in a similar fashion to pc's. literally just hold the power button.
In the pixels case, holding the power button for 15 consecutive seconds will force the phone to reboot.
press and hold power, start counting to 15, as soon as your about to hit 15 seconds go ahead and mash down the volume down button with it. this should get you into fastboot where you can access recovery or fastboot flash a image.
jhs39 said:
It sounds like his phone won't power off though. How do you get to the bootloader menu when holding down the power button automatically does a soft reboot of the phone? He might need to let the battery drain so the phone actually shuts off before he can get to the bootloader menu to do a factory reset.
Click to expand...
Click to collapse
This causes a full reboot on my current and previous pixel, not a soft reboot, ive used this method to save my arse many times. i hold it down, and it restarts all the way to the unlocked bootloader screen
I had a situation where as soon as the phone booted i would get all sorts of errors that prevented me from using the phone or even accessing the power menu, and this is the savior.
possibly try holding it more than 15 seconds? maybe let it cycle twice before attempting to enter fastbppt

[SOLVED] I think I bricked my brand new pixel xl 2. Will appreciate any advice.

Hello friends.
I got my Pixel XL 2 yesterday and today I'm in trouble already.
I unocked the bootloader, installer twrp and rooted with magik succesfully, but I had trouble installing my apps (titanium backup gave me a parcing error and the googgle play store wanted me to pay again for my purchases for some reason), so I figured I do a factory reset so I get prompted to restore from my old phone via cable. So I went to settings -> factory reset.
The problem is that when android rebooted to erase the data, I instead got dumped into twrp on a screen that says Mount Decrypt Data and is asking me for a lock pattern. But the screen doesn't responds, so I can't proceed. The power hard button just toggles the screen on and off but it does not reboot or turns the phone off when I hold it, so I don't know how to get to my bootloaded to maybe reinstall a factory image or what else to do.
I'm just stuck on that screen without options.
I would very much appreciate any advice.

Hold power, vol up and down buttons until your device turns off.. then go into bootloader by holdind vol down and power

I thank you very much for your reply.
I did booted succesfully into bootloader, but now I'm affraid I jumped from the frying pan into the flame because now my phone doesn't power up at all. If I connect it to the charger I don't get the battery with a lighting bolt that I'm supposed to get. The only life sign I get is if I plug it via USB to my computer, I do get the sound that windows plays when yoy connect something, but other than that, the phone seems to be dead.
I'm guessing it's something with the hardware?

hold the power button till it shuts off

flex360 said:
hold the power button till it shuts off
Click to expand...
Click to collapse
It is off. I can't turn it on at all. It's unresponsive.

BreadedChicken said:
It is off. I can't turn it on at all. It's unresponsive.
Click to expand...
Click to collapse
Was the battery low when you started this?
Are you familiar with ADB? When plugged into the computer type adb devices or fastboot devices does it return your device serial number? If so type adb reboot bootoader.
If not I would hold the power button for a good 20-30 second and see if you can force it to turn on or reboot and immediately hold volume down to get back to bootloader.

BreadedChicken said:
It is off. I can't turn it on at all. It's unresponsive.
Click to expand...
Click to collapse
Did you get anywhere with this? Just curious. I know you're probably upset, we're here to help if we can. :good:

Thank you very much to everyone for your time and help.
Thanks to your advices I was able to solve it. In case anyone ever finds himself or herself out in a similar situation, here's what ended up happening:
After holding the power button for about 30 secs as Namolas sugested the phone did reboot itself and brought me back to that twrp mount decrypt data screen asking me for a lock pattern. It was then just a matter of adb booting to the bootloader and install a factory image as usual.
Thanks again. I appreciate it guys.

NOOB: hard bricked op3, volume up button hasn't been working

First off, I did do a search, but as far as I can tell no one has had this problem so far.
This is all after modding using a tool kit: (i can't include the url but it is the toolkit by neisor on the oneplus forums)
tldr: phone stuck in bootloop, computer wont recognize the phone, maybe because it keeps shutting off and then booting to the 1+ logo, then shutting off again, would drivers help? what can I do about the volume up button?
So for a while my volume up button hasn't been working, and the mega unbrick post shows that I need to hold the volume up button for at least 25 seconds and while holding, plug my phone in. I have also seen some posts that say the volume up button could be a software issue, and the button itself could be working, and it is just not registering, as well as someone saying that you could take the back off and manually press the button, instead of using the bar on the outside of the phone (would this work?). I have gotten the button to work in the past by pressing the volume up button to the side instead of straight in, but I haven't been able to get it to work since my phone got bricked.
Another issue: my phone is stuck in a boot loop, I can't access fastboot, and I'm unsure of recovery because my volume up button is not working. would it be worth it to deal with the constant vibrating to try to get it to recovery?
I have been able to shut the phone off by holding the power button for something like a minute and a half, though.
This is my first post, and if I have broken any rules I am very sorry, but I need help and am tired of not having a phone.
Thank you everyone,
Mark
Edit: this is what I did to root the phone:
1. download the toolkit
2. unlock bootloader (when fastbooting the phone said unlocked at the bottom, and a message about not being secure showed every time I rebooted the phone)
3. flashed twrp (no issues, still booted, recovery went to twrp. for some reason I had to flash multiple times as every now and then recovery would revert to stock op, although I did make a backup through twrp)
4. send supersu zip file to phone, install using twrp (phone would not boot, op logo stayed on phone for 2 hrs + until I rebooted to fastboot and tried to reinstall the backup I made, still nothing)
5. Try magisk (still stuck on op logo)
6. try to go back to stock, accidentally lock bootloader (now the phone is stuck in bootloop, don't know what to do from here as I cant get to fastboot and am unsure of recovery's accessibility.)

If you are sure you have a broken volume button, you need to replace it first in order to get the phone fix.
Correction:
Fastboot/bootloader = Power+Vol Up
Recovery = Power+Vol Down

This happened to me except I didn't even get anything appear on the screen -- the phone just periodically vibrated with the screen not even light up. I tried the reset toolkit which is meant to flash your phone back to normal using Qualcomm drivers or something, but that didn't work either. Eventually I had to send it to OnePlus who fixed it for free in under a week! They said the motherboard had failed.
I hope you get this fixed!

Thanks
150208 said:
If you are sure you have a broken volume button, you need to replace it first in order to get the phone fix.
Correction:
Fastboot/bootloader = Power+Vol Up
Recovery = Power+Vol Down
Click to expand...
Click to collapse
thanks for the correction, I will keep trying the volume buttons, if it doesn't work by the end of today I will search for a new volume button.
Thanks again,
mark

Ouch
badabdba said:
This happened to me except I didn't even get anything appear on the screen -- the phone just periodically vibrated with the screen not even light up. I tried the reset toolkit which is meant to flash your phone back to normal using Qualcomm drivers or something, but that didn't work either. Eventually I had to send it to OnePlus who fixed it for free in under a week! They said the motherboard had failed.
I hope you get this fixed!
Click to expand...
Click to collapse
Damn, that sucks, and besides being unfixable (doubt it), this is my biggest fear. I'm in the US and really don't want to have to ship my phone to china to have it fixed. If you are in the US as well do you know if there is a OnePlus branch I can send it to in the US?
Thank you,
Mark

MarkTheFur said:
Damn, that sucks, and besides being unfixable (doubt it), this is my biggest fear. I'm in the US and really don't want to have to ship my phone to china to have it fixed. If you are in the US as well do you know if there is a OnePlus branch I can send it to in the US?
Thank you,
Mark
Click to expand...
Click to collapse
There seems to be one in Texas. Anyway, contact OnePlus and they may try to solve it over the air.
Apart from that, did you install the Qualcom drivers properly? Even with your faulty power button, try to hold it down for 40+ seconds (for the phone to switch off) and then immediately hold down the volume up button for 10 seconds and then plug in the phone to the PC. I know I am merely repeating the instructions of Naman Bhalla in his Mega Unbrick Guide but it is crucial to do them correctly especially the installation of the drivers. Try these steps repeatedly because for some people, the phone gets recognised after repeated attempts. Or else replace the power button and then try these steps.
I had to use the Guide last month and successfully resurrected my dead phone.

MarkTheFur said:
... what can I do about the volume up button?
Click to expand...
Click to collapse
Can you boot into recovery by pressing power+volume down buttons?

Update: Got phone to show on computer as qualcomm under coms and ports
So last night I went ahead and held volume up for about 20 seconds, then plugged the phone in, keeping the volume up button pressed the entire time. my phone stopped bootlooping and showed up as a qualcom device! So I have downloaded the new driver the stock os, and am going to proceed to try to unbrick my phone.
Wish me luck,
Mark

Yes, I did, and its working so far
tnsmani said:
There seems to be one in Texas. Anyway, contact OnePlus and they may try to solve it over the air.
Apart from that, did you install the Qualcom drivers properly? Even with your faulty power button, try to hold it down for 40+ seconds (for the phone to switch off) and then immediately hold down the volume up button for 10 seconds and then plug in the phone to the PC. I know I am merely repeating the instructions of Naman Bhalla in his Mega Unbrick Guide but it is crucial to do them correctly especially the installation of the drivers. Try these steps repeatedly because for some people, the phone gets recognised after repeated attempts. Or else replace the power button and then try these steps.
I had to use the Guide last month and successfully resurrected my dead phone.
Click to expand...
Click to collapse
I still need to turn off the signed drivers features ( a huge bi*ch, I have to use another computer to contact microsoft or something to get my computer to load when I turn off safe boot or whatever its called), but once I do that I can install the driver and attempt to reinstall the stock os. Hopefully everything will go well.
Thank you,
Mark

Not as far as I know
rk2612 said:
Can you boot into recovery by pressing power+volume down buttons?
Click to expand...
Click to collapse
So far recovery has not been loading, just the bootloop, but I have gotten the phone to power off by pressing the power button for 40 seconds, and the volume up button plus plugging in does make the phone register as qualcom 9008 or something like that. Basically everything is going well so far, and the faulty vol button seems to have been a software bug, as it does work when plugging it in. I will try to get to fast boot, but it did not work last time.
Thank you,
Mark

MarkTheFur said:
So far recovery has not been loading, just the bootloop, but I have gotten the phone to power off by pressing the power button for 40 seconds, and the volume up button plus plugging in does make the phone register as qualcom 9008 or something like that. Basically everything is going well so far, and the faulty vol button seems to have been a software bug, as it does work when plugging it in. I will try to get to fast boot, but it did not work last time.
Thank you,
Mark
Click to expand...
Click to collapse
Glad to hear that there is some progress. Best of luck and keep us informed.

My phone won't automatically boot

Hello
I power off my phone every night.
Since a few days, sometimes I can't reboot it with the simple power button, I have to use the fastboot combo (power - vol dwn) and press start to reboot.
Then the phone just act as usual...
What can be the point?
Thanks in advance.
(Sometimes all is good.)

dd66 said:
Hello
I power off my phone every night. Since a few days, I can't reboot it with the simple power button, I have to use the fastboot combo (power - vol dwn) and press start to reboot. Then the phone just act as usual... What can be the point? Thanks in advance.
Click to expand...
Click to collapse
Is your bootloader unlocked, rooted? If so, fastboot flash a full factory image removing the -w switch from flash-all.bat. If that doesn't fix it (or your bootloader is locked), the next step would be to reset the phone to factory from Recovery (FDR).

I suspect a wonky bootloader too.
Are you using TWRP? Maybe it did not install correct to both slots.

Phone is one week old and full stock (I opened the box myself)

dd66 said:
Phone is one week old and full stock (I opened the box myself)
Click to expand...
Click to collapse
I too have noticed this. If I turn off the phone through the power button and then press it to restart, nothing happens. I also have to do the combo to restart and it takes a few seconds. It's frustrating. I'm on December stock rooted with Elemental Kernel.
Sent from my [device_name] using XDA-Developers Legacy app

dd66 said:
Hello
I power off my phone every night.
Since a few days, sometimes I can't reboot it with the simple power button, I have to use the fastboot combo (power - vol dwn) and press start to reboot.
Then the phone just act as usual...
What can be the point?
Thanks in advance.
(Sometimes all is good.)
Click to expand...
Click to collapse
I have noticed a couple of times (after doing a full power down) that I will have to hold the power button in for about 8 seconds to get it to boot. That is definitely longer than the normal couple of seconds that it takes after a hard power down. I honest do not know how frequently it actually happens since ~99% of the time I use reboot instead of power down/power up. I only fully power it down if I am going to remove it from the case to clean it. I too am on December stock, rooted (Magisk 18 installed using TWRP .img only) and Elemental kernel via the Elemental app auto-installer.
Just wondering if you have held the power for a while as opposed to vol down/power combo.

I have experienced this many times. When I perform a "restart", it just goes to a black screen. Disappointed in this phone.

dd66 said:
Phone is one week old and full stock (I opened the box myself)
Click to expand...
Click to collapse
Because you are stock and locked your choices are limited. I would do a factory data reset from recovery mode. If that did not fix the problem immediately I would be on the phone with Google getting a replacement. That or unlock the bootloader now which would also reset the device. The idea is to rule out a hardware defect while your phone is still new.