So my P6P has no sound during video calls, well WhatsApp and Facebook Messenger anyway which are the ones I've tried. Non-video calls are fine. Has anybody else seen this and is there a fix? I've tried uninstalling both apps but nothing works. Maybe factory reset is needed and I'm not keen on that.
Oh, sound is fine on video recording.
Just naming anything I can think of. Do not disturb? And by no sound you mean you don't hear any sound, or they don't hear any sound from you, or both?
Is this using the phone's speaker or Bluetooth, and for that matter, have you tried both ways?
I don't recall having this issue.
roirraW edor ehT said:
Just naming anything I can think of. Do not disturb? And by no sound you mean you don't hear any sound, or they don't hear any sound from you, or both?
Is this using the phone's speaker or Bluetooth, and for that matter, have you tried both ways?
I don't recall having this issue.
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Thanks for the reply. It's not do not disturb as it works fine for non video calls. I've just tried Bluetooth and that made no difference.
I can hear them but they can't hear me in video calls. I'm thinking a reset is needed.
Related
LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.
Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.
Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?
BlueC78 said:
LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.
Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.
Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?
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Click to collapse
im on ee and its clear so think its the phone take it back if i was you
jaythenut said:
im on ee and its clear so think its the phone take it back if i was you
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Thanks that is useful. I wondered if it was an EE issue as I had problems with their hd voice codec on a different android handset. But I have just done a lot of testing and it definitely is only when on the normal internal speaker, which really makes me think it is a hardware fault.
Will phone CPW and get it swapped.
Uh, how to unroot?
I'm on 3 and the call quality is excellent, I can now use the phone in places where I couldn't with my s3
BlueC78 said:
Uh, how to unroot?
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Don't worry about it there not going to know about if it's rooted just uninstall supersu or superuser which ever you have
Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.
Dubhar said:
Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.
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Hmmmm. I tested again today and the noise is all gone: calls are crystal clear. I really don't understand what is going on, or whether it is software or hardware related.
I suppose it is best to swap it out before I have had it for too long, just in case?
BlueC78 said:
LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.
Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.
Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?
Click to expand...
Click to collapse
http://forum.xda-developers.com/lg-g3/help/q-poor-call-clarity-t2806744
mpt123 said:
http://forum.xda-developers.com/lg-g3/help/q-poor-call-clarity-t2806744
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Click to collapse
Useful, thanks.
I have the same issue but only on GSM calls. Weirdly whe. I use Skype the calls are crystal clear which therefore eliminates hardware issue unless it's the GSM attend interfering with the earpiece.
Any ideas what I should do?
Dubhar said:
Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.
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Click to collapse
How do you adjust the voice codec?
inzimam said:
How do you adjust the voice codec?
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I don't think you can. The operator will alter it according to signal conditions AFAIK.
Just to complete this thread: I have swapped the phone at CPW under their 28 day guarantee and so far the new handset doesn't exhibit this problem. Will update in a few days time.
inzimam said:
How do you adjust the voice codec?
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Click to collapse
You dont. Its automatically selected by the network/phone. Mine seams to start off with clear sound then quickly drops to a lower quality and never recovers for that call.
inzimam said:
I have the same issue but only on GSM calls. Weirdly whe. I use Skype the calls are crystal clear which therefore eliminates hardware issue unless it's the GSM attend interfering with the earpiece.
Any ideas what I should do?
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I had the same issue in Slovenia, I changed phone for new one, but the problem is still here. I find out that I hear that noise only when phone is on 2G/GSM.When I switch to 3G/WCDMA only the sound is perfect, also when I use Skype. Did you try to switch on 3G/WCDMA only?
Yeh I tried switching but same issue. I exchange thr phone, no problem with the new one
Hi all, I have a similar problem but the other way around, people that I call hear a lot of static, but ONLY if I am powering the phone. If I connect the phone to a USB port of my PC there is static too, but less. BTW I call using a wired headset.
Other problem, the LG stock headset muffles my voice and people can't hear me well, I had to use a Samsung headset.
Last problem, when I make calls without headset I hear in the phone the sound that you get when placing a phone next to a speaker...
Does anybody have similar problems?
Needless to say I am very disappointed.
BTW, no audio hissing when playing music via Spotify
manaxda said:
Hi all, I have a similar problem but the other way around, people that I call hear a lot of static, but ONLY if I am powering the phone. If I connect the phone to a USB port of my PC there is static too, but less. BTW I call using a wired headset.
Other problem, the LG stock headset muffles my voice and people can't hear me well, I had to use a Samsung headset.
Last problem, when I make calls without headset I hear in the phone the sound that you get when placing a phone next to a speaker...
Does anybody have similar problems?
Needless to say I am very disappointed.
BTW, no audio hissing when playing music via Spotify
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I have the exact same problem. Have you found a way to solve this? The problem only occurs when I use a wired headset and plug in my charger. No charger plugged in, no noise as per the person on the other end of the call.
kentii, I bought a wireless charger to charge my phone, in which case the problem doesn't appear. I also bought a bluetooth dongle for my desktop to replace the USB connection. I spend a lot of time on the phone and like using a wired headset. I use MyPhoneExplorer to dial from my PC
Recently I have been getting very bad sound when calling someone.
I can hear the callee perfectly but they can barely hear me, I sound like a 'fish in the water' or with a very big 'echo'.
This has been the case after updating to Lollipop.
Hi,
i have the same issue...
i cant use the handsfree or microphone as listeners report they can hardly hear me....all since the lollipop update...
any ideas ?
Devenda said:
Recently I have been getting very bad sound when calling someone.
I can hear the callee perfectly but they can barely hear me, I sound like a 'fish in the water' or with a very big 'echo'.
This has been the case after updating to Lollipop.
Click to expand...
Click to collapse
I Am Assuming you are using Stock Lollipop FW from Sony
Head to Settings>Call
Enable Microphone Noise Suppression, Set the Equalizer to Bright and enable the Speaker Voice Enhancement
Also make sure you are on Max Volume when In-calls
Revontheus said:
I Am Assuming you are using Stock Lollipop FW from Sony
Head to Settings>Call
Enable Microphone Noise Suppression, Set the Equalizer to Bright and enable the Speaker Voice Enhancement
Also make sure you are on Max Volume when In-calls
Click to expand...
Click to collapse
The only setting I changed is the equalizer, ill wait for when it go's bad again...
Hi @Devenda did you get a solution to this problem? Bugs me
bumjrah said:
Hi @Devenda did you get a solution to this problem? Bugs me
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Nope, I only tried the solution suggested above, I have yet to encounter the problem again.
I just tried same thing with equalizer. I will see if this will work. @Devenda, any news since 2 days ago?
marius.a said:
I just tried same thing with equalizer. I will see if this will work. @Devenda, any news since 2 days ago?
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Nope, still stable, I tested it but the audio was clear.
Problem is that this issue comes and go's randomly, so all I can do at this moment is wait...
None of the suggestions described worked for me. This bugged me so much I was forced to run to RR rom.. Problem solved but I miss Sony's great battery life ??
I have the same problem.
Only the equaliser was different (normal), I've changed it to bright and will see.
Don't you think it is a problem with radio reception ? I'm not sure but I think I have not the same number of bars than before. I haven't got an other 4G phone to compare.
Equaliser doesn't work for me.
I have changed prefered network, it was 4g prefered. I've changed to 3g. It seems to be working.
Can somebody try ?
I solved my problem during the calls when i unchecked the improvement of voice
If you have tried all the other options and still not working but you have v4a sound mod installed, this might help - http://forum.xda-developers.com/sony-xperia-z1-compact/help/viper4android-deactivates-mic-t3124764
I had same problem after update to lollipop and try everything mentioned before and nothing helped. Then I low down speaker volume ( volume key down) while call is active and that worked for me. I suppose that lollipop have some problem with duplexer. Level of sound in speaker is litle low but at least caller can understand me normally.
Devenda said:
Recently I have been getting very bad sound when calling someone.
I can hear the callee perfectly but they can barely hear me, I sound like a 'fish in the water' or with a very big 'echo'.
This has been the case after updating to Lollipop.
Click to expand...
Click to collapse
Greetings, I hope you are fine.
I'll just let you know my experience with that, I had a similar one to yours. Instead my voice was stuttering and ghostly, like something came out of Paranormal activities. xD
The only solution I found to this was that it was a problem with the hardware itself, IE. the mic of your phone. Maybe you wanna give your phone to the warranty company and see what they say about it. In my case, they fixed it and it's working fine now.
I hope I helped
Yours.
I just bought an LG G4 and Skype has an issue with audio. When in a call the audio mutes when the other person is quite or not talking. So if they whisper or talk quietly Skype won't even pick it up. If I have the volume on my phone low/medium I won't hear anything. Even when they speak. If I have it maxed then I can usually hear everything. I use ear buds by the way.
Im having the exact same problem..
I just got this phone two days ago and I've noticed that when I'm in a call on Skype or Hangouts that the incoming audio gets muted every time I speak or when on medium to low volumes. It's become really bothersome because I can't tell whether I'm in call anymore unless the other person speaks. Is there any way to turn this off? The noise suppression and voice clarity options have no affect on this at all. I'm using headphones when in call. Also I should note that this doesn't happen on my old broken phone so it must be something to do with the G4. Any help would be greatly appreciated.
No isssu here.Lastest skype.2o g imperium rom
kabirjedi said:
No isssu here.Lastest skype.2o g imperium rom
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What? I dont understand, my software version is v20g-tur-xx, which is in h815tr. Is that from the software?
I am having issue with my LG G7 ThinQ, whenever I made or received a phone calls the person who is talking to me is hardly hears my voice but if I change it to loudspeaker the voice is very clear and when I'm calling using the whatsapp calls there would be no problem with my voice at all wheter I am using the loudspeaker or not. I wondering there must be a problem with the software or hardware? Does anybody can help me with this problem?
Happened the same to me. I contacted LG customer service and they changed the microphone with no charge because the device was in warranty.
I also had this problem, others complaining that can not hear me good. For me the fix was disabling in call settings the noise suppression and voi e clarity. ?
Inerent said:
I also had this problem, others complaining that can not hear me good. For me the fix was disabling in call settings the noise suppression and voi e clarity. ?
Click to expand...
Click to collapse
Does this fixed the issue?
Yes it did.
I'm facing similar issue. How can I disable noise suppression and voice clarity? Couldn't find it in the settings. I'm using Verizon device with the latest updates.
I thought that my upper mic is dead at first. But then I tested video recording and both mics are working fine. So it seems like it's a software issue?
Sancher said:
I'm facing similar issue. How can I disable noise suppression and voice clarity? Couldn't find it in the settings. I'm using Verizon device with the latest updates.
I thought that my upper mic is dead at first. But then I tested video recording and both mics are working fine. So it seems like it's a software issue?
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Click to collapse
Call dialer, then tap on 3 dots, call settings, sound, noise surpression off. Leave voice clarity on.
Inerent said:
I also had this problem, others complaining that can not hear me good. For me the fix was disabling in call settings the noise suppression and voi e clarity. ?
Click to expand...
Click to collapse
You just saved me £200. I just bought this phone new from a mate and I thought he f*cked me over and was about to throw it and buy a new phone, because I had tried everything from new ROMs for different regions to screaming at it.
Did what you said, and now people can hear me properly.
Noise suppression on this phone is taking its job too seriously.
I bought 2x of these phones with a tmobile deal. They both suffer the same fate. You have to hold the phone at a perfect angle to your mouth to get it to pick you up. I assume its made this way to eliminate any background noise. I didn't know of the suppression and clarity settings and now that I tested them, I can hold the phone upside down on my ear and the other party can hear me.
It was probably a good idea on paper for this design/feature but it was very frustrating having to correct the angle of my phone to get my voice to work properly.
LG G7 Microphone issue
Inerent said:
Call dialer, then tap on 3 dots, call settings, sound, noise surpression off. Leave voice clarity on.
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Sir, are you sure to keep voice clarity on???
Also please list out other configuration changes in LG G7 so that we can avail utmost smoothness in device operation including battery etc
Microphone works just fine in recordings app but during calls, the sound is very dim and unclear
People complain that the sound is unclear so I recorded a test call using Automatic Call Recorder app and found that the sound was very dim
but it is perfectly fine in stock recorder app
Is this software issue? How to fix it?
PS I used stock rom and had recently factory reset the phone
Have you tried cleaning the small microphone at the bottom of your phone? It's likely blocked by some dust. There is another microphone at your phone which is problem used for voice recordings, hence the difference in sound
Kenny13554 said:
Have you tried cleaning the small microphone at the bottom of your phone? It's likely blocked by some dust. There is another microphone at your phone which is problem used for voice recordings, hence the difference in sound
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Oh got it! I'll try cleaning it thanks