Question Mic stopped working - Google Pixel 6 Pro

It's rewind a couple of days ago.
Noticed my mic stopped working (bottom right next to the USB port). So during a phone call, someone could not hear me if I have it set to headset, but once I switch to speaker call it would work. From my understanding speaker phone does not use the same mic. So then I opened WhatsApp and recorded a audio message and it didn't pick it up since it does use the bottom mic. I made sure all my microphone permissions are good. Nothing.
I did a full factory reset, and it started working again. Then a day or 2 later it stopped working again. So I'm wondering if to wait for the March update, do the update, check if they fixed this issue....if not, then do a factory reset.
Any thoughts, help, etc would be appreciated.

As strange as it sounds - try shouting as loudly as you can into the microphone. it can be that the membrane is not working right.

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Related

Clicking Sound during Calls

During phone calls I hear semi-loud clicking sounds, doesn't matter if call received or sent, as well as different numbers.
This is very frustrating. The clicks occur at random times, with no set pattern, and varies in number.
Running WM6 standard. Phone is only a couple months old. Thanks for any help.
Its a network issue, I am getting it too on two different phones. There was a thread about this a few weeks back.
I read that thread and do not think it's the same problem. I wouldn't describe my issue as a crackling sound, or the other person breaking up, or staticky.
It is more of a sudden click.
It also does not matter whether I increase/decrease the volume or not, as the other thread mentions.
As far as it being a network issue, I never had this problem with previous phones--the latest being 2 months ago.
are you in the chicago area?
No, plus people I know in my area who use Tmo don't have this problem.
It sounds as though my phone is being tapped!!
eDash said:
No, plus people I know in my area who use Tmo don't have this problem.
It sounds as though my phone is being tapped!!
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you sure its not that stupid jogger thing turning up and down the volume..
if you have the in call sounds cranked up, it clicks.
I'm fairly certain it is not.. Because I would hear them with different volume levels, as well as speakerphone.
Is it possible it's a hardware or firmware issue? For instance, maybe the phone is defective and I just need to get a new one. It was never dropped or anything to cause damage.
As far as software, I have Vito Audio Notes and 2 way recording installed, but I hear the clicks even when I don't record anything or have the program running. Is it possible that the software may have interfered with the audio of the phone??

Galaxy Nexus (CDMA) Touch Tone Issues with Speaker On

Had some issues with the touch tones not working correctly with the speakerphone enabled. Didn't find any threads here on XDA but found a few over on a couple other android forums.
Basically it seems that when using the touch tones with speakerphone enabled, the mic picks up the speaker phone and the receiving end hears each touch tone twice.
I had the issue when trying to call verizon wireless to enter my passcode, as well as trying to setup my voice mail. I have 3 separate Galaxy Nexus phones in my family, and the issue can be replicated on all 3 phones.
Also noticed lowering the volume on the speakerphone can alleviate the issue too, but it's just kind of annoying as I don't want to hold the phone up next to my ear when I'm trying to enter things on the dial pad.
I've also tried switching the DTMF setting between long and normal, the problem still exists
Hoping with a firmware update they can filter out the touch tone, or just not make the touch tones audible to ourselves. (I'm assuming
this is because the speaker is so close to the mic on the GN)
Anyway, I don't think there's a fix for it yet, but I'm just posting here to see if anyone else is experiencing the same issue, and to make people aware of it.
Also found the issue on google support here:
http://code.google.com/p/android/issues/detail?id=24467
Bump,
Anyone else run into the same issue? Or have some secret fix I don't know about? (Other than turning off the speaker lol)
Sent from my Galaxy Nexus using XDA App
This explains the problems I was having the other day trying to join a Go-To-Meeting - would not accept my pin.
I was on speaker phone too - ty for this !
I've had this problem on the GN and other devices as well. Sometimes I'll hit mute because it helps but also I don't want people/computer listening in.
_Gir_ said:
I've had this problem on the GN and other devices as well. Sometimes I'll hit mute because it helps but also I don't want people/computer listening in.
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Just realized this before I came to post, thanks for pointing it out too! Mute FTW!!!
i too noticed this as well when i first got it and think that it ridiculous that it wasnt thought out better.
Another fix: Simply turn off audible touch tones in the settings menu.
Drawback is there's no feedback for the dialpad, anyone know of a way to get the vibrate on for the dialpad?
ConanOBrien said:
Another fix: Simply turn off audible touch tones in the settings menu.
Drawback is there's no feedback for the dialpad, anyone know of a way to get the vibrate on for the dialpad?
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This is the workaround I've been using for about a month now with no issues. I had the same issue where the conference call service wasn't getting my pass code entered correctly.
Only issue now is the headset echo heard by connected parties, which has been reported and hope to be fixed soon. I've tried several workarounds here but none have been bulletproof.

caller can't hear me sometime, about 40% of the time not works.

Callers can't hear me when they're calling me.
I have test my S4 with my wife's phone, there's no sound comes out from her phone when she calls me sometime, but i can hear her voice, then i connect a headphone to the S4, which still no sound from her phone. Also tried to deactivate the noise cancelling and set to other sound type. This happens in both WIFI and regular call. But it does work 100% of the time if i make the call.
This is a clean factory S4 with newest firmware installed , never rooted or flashed.
Any one has the same problem?
thank you.
"there's no sound comes out from her phone when she calls me sometime, but i can hear her voice"
The above part confuses me.
But from what I understand, when your wife tries to call you, sometimes you hear her voice and sometimes you don't.
But when you make a phone call to your wife, you can Always hear her fine.
If the above is correct, does the problem happen when only you're wife calls you, or also when other people call you?
If the above doesn't not fix your issues, the answer may be:
- the mic on your wife's phone
You can have your wife call you from her speakerphone multiple times to see if the issue happens.
If the issue does not repeat, the problem is probably an issue with the mic on her phone.
If the issue does repeat, the mic is ok.
But let me know if the problem is only between your 2 phones and/or when calls are made to and received from other phones also.
If the hardware on your devices are fine by testing with trial and error, a Factory Reset may be an option.
Also, if you have insurance or just purchased the devices, maybe an exchange or trouble shoot with tech, etc.
But first you need to isolate the issue as per my comments above.
Trouble shooting may be tedious, but it will narrow down the possibilities of what the cause may be.
Which device
Hardware
Network, etc.
this happens to me too on wicked rom but i haven't noticed any patterns to cause it. which rom are you on?
---------- Post added at 08:53 PM ---------- Previous post was at 08:03 PM ----------
I just noticed that you said you're on a stock rom. I think I may know the culprit. There is some user app that is interfering with the microphone due to bad programming. For example I believe in my case it is a live wallpaper that I use which is sensitive to sound. So it uses the mic. Sometimes when I try to use Google Voice typing or voice search I get an error message that says it could not open the mic. I also have instances where people cannot hear me on a phone call. I believe these are all related due to a bad behavior of an app using the mic. Try to figure out which app is using the mic and let us know
Biker1 said:
"there's no sound comes out from her phone when she calls me sometime, but i can hear her voice"
The above part confuses me.
But from what I understand, when your wife tries to call you, sometimes you hear her voice and sometimes you don't.
But when you make a phone call to your wife, you can Always hear her fine.
If the above is correct, does the problem happen when only you're wife calls you, or also when other people call you?
If the above doesn't not fix your issues, the answer may be:
- the mic on your wife's phone
You can have your wife call you from her speakerphone multiple times to see if the issue happens.
If the issue does not repeat, the problem is probably an issue with the mic on her phone.
If the issue does repeat, the mic is ok.
But let me know if the problem is only between your 2 phones and/or when calls are made to and received from other phones also.
If the hardware on your devices are fine by testing with trial and error, a Factory Reset may be an option.
Also, if you have insurance or just purchased the devices, maybe an exchange or trouble shoot with tech, etc.
But first you need to isolate the issue as per my comments above.
Trouble shooting may be tedious, but it will narrow down the possibilities of what the cause may be.
Which device
Hardware
Network, etc.
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Thank you for your reply and sorry for my bad English. Yeah, that's exactly what i mean. Here is my newer post with more detail about this issue.
http://forum.xda-developers.com/showthread.php?t=2438574
faiyo said:
this happens to me too on wicked rom but i haven't noticed any patterns to cause it. which rom are you on?
---------- Post added at 08:53 PM ---------- Previous post was at 08:03 PM ----------
I just noticed that you said you're on a stock rom. I think I may know the culprit. There is some user app that is interfering with the microphone due to bad programming. For example I believe in my case it is a live wallpaper that I use which is sensitive to sound. So it uses the mic. Sometimes when I try to use Google Voice typing or voice search I get an error message that says it could not open the mic. I also have instances where people cannot hear me on a phone call. I believe these are all related due to a bad behavior of an app using the mic. Try to figure out which app is using the mic and let us know
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Thank you.
I am on the original rom from Tmobile, it seems only happen when someone calls me with AT&T. My problem is when someone calls me, i can't hear them, but they do hear from me, so i don't think the problem is related to my mic.
Here is my newer post about this issue.
http://forum.xda-developers.com/showthread.php?t=2438574

Nexus 5X Microphone

So here is the problem. I have tried talking to Google Support and also LG Support. Not under warranty anymore. I have heard several different people mention problems with their mics in calls, be it incoming or outgoing. I have done several things to try to fix this problem; flashing stock firmware and upgrading thru OTA's, clearing cache, rebooting every day, flashing custom roms, modifying the build.prop, opening the device and checking for physical damage. To my knowledge this phone has 3 microphones that are used for actual speaking and background noise reduction. When I opened the device everything looked ok on what I assumed were the mics (the tiny square bits soldered to the logic board at the top and the bottom). I assume these were just going bad and finally gave out on me. Has anyone had any experience getting these fixed or repaired? Is there any software based approach I can look into? I am really tired of using my speakerphone in every call. I assume I am not the only person with this problem.
If anyone can shed some light on this or help in anyway I would appreciate it
Thanks!
I would start by describing the mic issue you are experiencing during voice calls.
Haven't had any myself.
No one can hear me using the microphone, as soon as I switch to speakerphone the other party is able to hear me.
I've read mics can stop functioning if you try and clean the phone with compressed air. As far as fixing or replacing a mic I am unable to provide assistance.
Well rats. Hopefully someone can shed some light on getting this fixed. I do have some soldering experience but I don't even know how this translates via the logic board. Anyone that has more information the help would be awesome. Thank you for your time though previous posters.
statikrage said:
No one can hear me using the microphone, as soon as I switch to speakerphone the other party is able to hear me.
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I have this problem as well, but also all media volume can't be heard through the speakers. I've personally cleaned and replaced the unit and nothing works, I just have to choose speaker and start talking, else use a headset or a bluetooth mic
Same problem, no solution yet.
Think that is a software/driver/app combination bug.
When Iam in call hardly can anyone​ hear me, if I cover top mic - then im heard again (proof that bottom mic is working).
Top mic is used to cancel background noise, phone interpret your voice as background noise and volume it down. That way nobody can hear you.
When I cover top mic - no background noise detected and my voice is heard again.
Question is why top mic detect legit voice as background noise?
Same problem here. Can't use microphone normally on any sort of voice call. I have to change to speaker for people to be able to hear me. I'm not sure if I still have warranty so if it's a software problem I might be able to fix it by myself.

N5X voice call problems - my voice severely muted / garbled for other party

Nexus 5X, Stock 8.1.0 with security patch level 5 April 2018.
If I make or receive a call, the other party cannot hear me, my voice is severely muted and garbled. I've tested this by leaving messages on my home phone and all suffer from exactly this.
Now the microphone itself seems to be fine - WhatsApp voice messages are perfectly clear, I installed a voice recorder app to check and the recordings are good. Google voice searches also work fine.
I've done a factory reset. I've uninstalled updates to the Google Phone app. I've swapped SIMs. I've tried alternative dialers. I've turned on/off 2G /3G /4G. But my voice calls are always rubbish.
Anyone have any ideas as to what might be going on or suggestions as to what else to try?
Thanks!
Hi
I'm just visiting here with the same problem. I've been getting complaints about call quality from my end for a little while and it's driving me mad trying to be heard, often it starts off okay, then degrades rapidly after a few minutes, other times its from the start of the call. I've done the same as you, the mic tests fine in other apps, and sometimes it works okay. I did a complete factory reset which did seem to improve things but the problems returned, and no, I hadn't added any apps in between it working and going back to being terrible.
I've also tested calling my home answer phone and leaving a message to see what people are complaining about, and it is just constant drop outs. This happens over Wi-Fi calling, and over the network (EE network/UK), so it's not a reception problem. I've also used a plug in headphones with microphone and it's the same problem.
I really didn't want to buy another device at this time, but to me it's looking like a hardware problem.
Regards
Phil
same problem
same problem bro . noise canceling problems ??
Hi
nadun92 said:
same problem bro . noise canceling problems ??
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Before I did the factory reset I had tried turning off noise reduction in the build.prop as recommended to try but it made no difference.
It sounds to listen too as though it's a faulty connection, and I'm thinking now this might be related to the reboot loops caused by connection problems, and this has the same cause, broken connections on the main chip. It's odd the sound is okay when recording sound or video, however that might simply be because the sound is being routed and processed elsewhere, and it's only when it's compressed for a call and routed via the Qualcomm modem that it's affected by a faulty connection. This would explain why sometimes for me it is okay, or starts of on a call okay then as the phone warms up the connection starts breaking.
Regards
Phil
Hi
I've now upgraded to a Pixel XL 2 as I needed to be able to be heard on calls and the 5X was out of warranty and LG didn't want to know. I really didn't want to upgrade quite so soon. The XL with the same SIM card on the same mobile network is all good and everyone can hear me, plus I have the benefit of VoLTE.
I believe the microphone problem is hardware related, most likely the same cause as the boot loop issues where the CPU or board has some broken solder connections. It sounds like a broken connection, and explains why it has progressively become worse. It's a pain as usually when I upgrade my phone gets handed over to another family member, but I can't do that with the broken 5X.
Regards
Phil

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