Hi everyone,
So I just got my screen replaced by UBreakIFix, and now, the fingerprint sensor is getting the "Enrollment was not completed. Can't use fingerprint sensor" message. Since I remember reading about Google releasing a calibration tool, I just tried it. I tried in fastbootd (which gets stuck on downloading) and fastboot (gets stuck at installing). I was wondering if root might be an issue? Or if anyone knows any way to get it working?
Please note that I am trying to avoid factory resetting, but if it really seems like my final option, then I will try it out since I read that people still could not get the fingerprint sensor working after the factory reset.
I don't know if this still applies: Official Google Pixel Install fingerprint calibration software
I think I remember reading in this section about various users saying they couldn't get it to work on their P6P, either.
roirraW edor ehT said:
I don't know if this still applies: Official Google Pixel Install fingerprint calibration software
I think I remember reading in this section about various users saying they couldn't get it to work on their P6P, either.
Click to expand...
Click to collapse
It still does. I have been lurking around the Google Pixel community, and it seems the issue still persists, with no one able to figure out how to get the tool working. The article does say that it would require users to factory reset their phone after, but I have been reading that people still had the same issue after running the calibration tool and factory resetting. I am just questioning if it is only happening to users with root. I am even considering reflashing the official Feb OTA update and then try without root (pray that it is the issue), but if that does not work, I might have to factory reset and pray that it works.
This was happening to me recently but I got it to work on my third try. The only thing I did differently on my third try was press my finger on the sensor harder with each scan and then it worked without issue.
*Edit* - @NelsonTheMoron I couldn't tell if you were joking or not due to your username, haha (and I guess my username is pretty goofy as well lol). But I added a few words to my comment in case there was some confusion.
NippleSauce said:
This was happening to me recently but I got it to work on my third try. The only thing I did differently was press my finger on the sensor harder with each scan and then it worked without issue.
Click to expand...
Click to collapse
Did you just keep trying it until it worked on your third try? Or did you do something different?
I've been digging through my logcats late;y. I pushed the current build a bit too far and certain apps now refuse to accept the fingerprint as a authentication method. The ones that are throwing the errors always come with CA cert errors. The biometrics is tied into the security od the device. Being root is making that more janky one way or the other.
Redid my phone, stock (for me) with bare essentials as far as
Related
Before anything, sorry if there is a solution already for this, I did look this up here and no one seems to have an answer.
I was running stock up to about June, and my imprint was working fine, albeit sometimes it would give my issues. I then unlocked bootloader, installed twrp, and flashed a few roms, including omni and cm13. I stuck with cm13 but on both roms the imprint option still worked. It worked from June up until last month around the 15th. I noticed I was getting more and more errors with it. Specifically the one that says imprint not available or something like that. Then I rebooted and the option was completely gone. My finger also wasn't recognized when placing it on the sensor. I wiped my system and it did nothing, I reverted back to an older build of cm, and still nothing. I tried different roms and nothing. I then flashed stock nougat and during the initial setup I saw the option for imprint was there but the sensor would read my finger. I went to the options to see if I could find imprint but it was gone again. I didn't purchase my phone through Google so an exchange is not an option. I saw a post on here of someone who fixed it but he did not go into specifics on how he fixed it. He just mentioned after flashing nougat he went to developer options and changed the encryption. Anyways I hope someone has the answers because imprint is life now.
Sent from my Nexus 5X using XDA-Developers mobile app
HyDRo1X said:
Before anything, sorry if there is a solution already for this, I did look this up here and no one seems to have an answer.
I was running stock up to about June, and my imprint was working fine, albeit sometimes it would give my issues. I then unlocked bootloader, installed twrp, and flashed a few roms, including omni and cm13. I stuck with cm13 but on both roms the imprint option still worked. It worked from June up until last month around the 15th. I noticed I was getting more and more errors with it. Specifically the one that says imprint not available or something like that. Then I rebooted and the option was completely gone. My finger also wasn't recognized when placing it on the sensor. I wiped my system and it did nothing, I reverted back to an older build of cm, and still nothing. I tried different roms and nothing. I then flashed stock nougat and during the initial setup I saw the option for imprint was there but the sensor would read my finger. I went to the options to see if I could find imprint but it was gone again. I didn't purchase my phone through Google so an exchange is not an option. I saw a post on here of someone who fixed it but he did not go into specifics on how he fixed it. He just mentioned after flashing nougat he went to developer options and changed the encryption. Anyways I hope someone has the answers because imprint is life now.
Sent from my Nexus 5X using XDA-Developers mobile app
Click to expand...
Click to collapse
I can tell you that Nougat included new firmware for the touchscreen sensor, but it sounds like you are having hardware problems with the sensor.
Some people have reported similar behavior when some moisture got on the sensor, sweat, condensation from humidity, etc.
Hello dear xda community, this is my first post here, so please be gentle
I own a Xiaomi Mi A2 Lite 4/64GB version (Model Nr. M1805D1SG), and lately all of my sensors stopped working. I am quite sure, though not 100%, that this is related to the recent July update, as I did not perform any other major system changes or even app installation in the time period since I've noticed the sensor malfunction.
I first noticed the proximity sensor not working any longer as the screen kept staying on while I was taking calls, which caused me to mute myself a couple of times during phone calls, by accidentally pressing the mute option with my check. Then it became apparent that auto rotation also was not working any more, and after a while I also noticed that my brightness was not adjusting itself any longer. I confirmed the faulty sensors by going into the hardware testing menu (by dialing *#*#6484#*#*).
Now since all sensors malfunctioned at once I highly suspect that this is an issue related to software and not a true malfunction of the physical sensors. Has anyone else experienced similar problems since the July updates, this an issue known to appear at times after an update? I'd be very thankful for any directions and/or help in this regard. Thanks for any input on this issue, cheers!
EDIT: The problem still persists after a factory reset.
Android version: 9
Build number: PKQ1.180917.001.V10.0.12.0.PDLMIXM
bluesheep13 said:
Hello dear xda community, this is my first post here, so please be gentle
I own a Xiaomi Mi A2 Lite 4/64GB version (Model Nr. M1805D1SG), and lately all of my sensors stopped working. I am quite sure, though not 100%, that this is related to the recent July update, as I did not perform any other major system changes or even app installation in the time period since I've noticed the sensor malfunction.
I first noticed the proximity sensor not working any longer as the screen kept staying on while I was taking calls, which caused me to mute myself a couple of times during phone calls, by accidentally pressing the mute option with my check. Then it became apparent that auto rotation also was not working any more, and after a while I also noticed that my brightness was not adjusting itself any longer. I confirmed the faulty sensors by going into the hardware testing menu (by dialing *#*#6484#*#*).
Now since all sensors malfunctioned at once I highly suspect that this is an issue related to software and not a true malfunction of the physical sensors. Has anyone else experienced similar problems since the July updates, this an issue known to appear at times after an update? I'd be very thankful for any directions and/or help in this regard. Thanks for any input on this issue, cheers!
Android version: 9
Build number: PKQ1.180917.001.V10.0.12.0.PDLMIXM
Click to expand...
Click to collapse
Restore factory settings.
If you do not resolve, assistance
IlSaro said:
Restore factory settings.
If you do not resolve, assistance
Click to expand...
Click to collapse
Thanks, this would have been my first approach, but I first wanted to see whether this was a common issue, hoping for a possibility to prevent the time-consuming task of reconfiguring my phone after the factory reset. Probably I'll just have to bite that bullet and set aside a couple of hours to customise my phone again afterwards.
Just performed a factory reset, my problem unfortunately still persists.
How about the touch sensitivity? Is it affected too?
toolpost said:
How about the touch sensitivity? Is it affected too?
Click to expand...
Click to collapse
I did not notice any deterioration in the touch sensitivity during my everyday usage, so I would like to say no. However I do not know how to quantify the quality of it, or how it test it, so if you can provide steps for testing the touch sensitivity I might be able to give a better answer. Either way, thanks for replying!
bluesheep13 said:
I did not notice any deterioration in the touch sensitivity during my everyday usage, so I would like to say no. However I do not know how to quantify the quality of it, or how it test it, so if you can provide steps for testing the touch sensitivity I might be able to give a better answer. Either way, thanks for replying!
Click to expand...
Click to collapse
Ahh.. then there is no difference in your touch sensitivity. If I handover my phone to you, you will definitely feel it within a minute. My situation is that worse! Please check the "July update" thread in this same forum if you want to know more.
Interesting, i had similar issue previous month. I thought it is hardware issue - but after july update sensors are working. Maybe wait for august update.
Did you try reflashing your phone bone-stock with the latest firmware?
Maybe some data got messed up in the OTA update process and of course resetting won't help you, because the data was being modified permanently in the system image.
When you reset your phone, it places the "bug" again in the system because the system was altered with a corrupted/buggy/damaged file/files.
After the July update I have a big problem with the fingerprint sensor!
TheoXSD said:
Did you try reflashing your phone bone-stock with the latest firmware?
Maybe some data got messed up in the OTA update process and of course resetting won't help you, because the data was being modified permanently in the system image.
When you reset your phone, it places the "bug" again in the system because the system was altered with a corrupted/buggy/damaged file/files.
Click to expand...
Click to collapse
I was about to go down this route, however yesterday the August security update came OTA and it seems like everything is working again! Thanks for the tips everyone. I will probably wait with the next update and see if any new problems pop up on this forum, lesson learned!
Same problem with me
Happening same with me I returned to stock rom also reset device 2 times updated every security and system OTA. Proximity, accelerometer, gyroscope,compass everything stuck and not working. ?
I'll start at the beginning.
Around 4 months ago, everything with the phone was perfect, but then, I think after an update I did, it all went to ****. The battery started draining really fast, the fingerprint unlock function stopped working.
Let me explain what the issue with the fingerprint sensor is. One day the fingerprint unlock function stopped working, I tried wiping the sensor, wiping my fingers, but nothing. I thought that removing the fingerprint data and re-adding it might help, so I removed the old data, but when I tried to set it up again, the fingerprint scanner was not registering anything. After that I thought rebooting the phone might fix it, so I rebooted it, and boom , the fingerprint unlock option in the settings was not even there! I did a little research on the internet , and it turned out , that a lot of people have the problem of fingerprint unlock option missing from there settings, and there were all kinds of methods of fixing the issue, I tried some of them, and I managed to make it work again, but only for a short while, and then it stopped working again! After that I couldn't get it to work no matter what I did.
After that I said, **** it, I don't have the time to deal with this , I'll just not use the fingerprint unlock.
But then the ****ing battery drain started happening, I installed , Better battery stats , and it was showing that Google play services is the culprit, I tried everything there is on the net, from removing Google accounts and uninstalling Google play services updates, to doing a clean reinstall of the ROM. Nothing worked!
Finally I decided to move to another ROM, I installed Pixel-experience a few days back, and the fingerprint unlock option is still missing, but now I have another battery drain, in better battery stats it says fp_wakelock. Which If I'm not wrong is something connected to the fingerprint service?
So does anyone have an idea on how to end my misery or should I downgrade to Oreo?
shcxatter2 said:
I'll start at the beginning.
Around 4 months ago, everything with the phone was perfect, but then, I think after an update I did, it all went to ****. The battery started draining really fast, the fingerprint unlock function stopped working.
Let me explain what the issue with the fingerprint sensor is. One day the fingerprint unlock function stopped working, I tried wiping the sensor, wiping my fingers, but nothing. I thought that removing the fingerprint data and re-adding it might help, so I removed the old data, but when I tried to set it up again, the fingerprint scanner was not registering anything. After that I thought rebooting the phone might fix it, so I rebooted it, and boom , the fingerprint unlock option in the settings was not even there! I did a little research on the internet , and it turned out , that a lot of people have the problem of fingerprint unlock option missing from there settings, and there were all kinds of methods of fixing the issue, I tried some of them, and I managed to make it work again, but only for a short while, and then it stopped working again! After that I couldn't get it to work no matter what I did.
After that I said, **** it, I don't have the time to deal with this , I'll just not use the fingerprint unlock.
But then the ****ing battery drain started happening, I installed , Better battery stats , and it was showing that Google play services is the culprit, I tried everything there is on the net, from removing Google accounts and uninstalling Google play services updates, to doing a clean reinstall of the ROM. Nothing worked!
Finally I decided to move to another ROM, I installed Pixel-experience a few days back, and the fingerprint unlock option is still missing, but now I have another battery drain, in better battery stats it says fp_wakelock. Which If I'm not wrong is something connected to the fingerprint service?
So does anyone have an idea on how to end my misery or should I downgrade to Oreo?
Click to expand...
Click to collapse
Just give a shot to latest unbrick tool :good:
intoxicated.mad said:
Just give a shot to latest unbrick tool :good:
Click to expand...
Click to collapse
can you please elaborate, I have no idea, what you're talking about?
shcxatter2 said:
can you please elaborate, I have no idea, what you're talking about?
Click to expand...
Click to collapse
Look at this thread :good:
https://forum.xda-developers.com/oneplus-5t/how-to/oneplus-5t-unbricking-tool-confirmation-t3733012
intoxicated.mad said:
Look at this thread :good:
https://forum.xda-developers.com/oneplus-5t/how-to/oneplus-5t-unbricking-tool-confirmation-t3733012
Click to expand...
Click to collapse
Bro, I don't know if you can read, but my phone is not bricked!
Jeez, I remember when xda was a place where you can actually get some kind of help, now you either wait two weeks for a single reply, or you get useless stuff posted on your thread. Good job everyone!
shcxatter2 said:
Bro, I don't know if you can read, but my phone is not bricked!
Jeez, I remember when xda was a place where you can actually get some kind of help, now you either wait two weeks for a single reply, or you get useless stuff posted on your thread. Good job everyone!
Click to expand...
Click to collapse
Hello,
Calm down. He can read but the best way and the easiest one is to make a factory reset or use a tool for bricked phones. There are so many reasons which can cause your problems. Try this tool and let us know if everything is ok now.
Backing to issues with the fingerprint scanner, maybe it is a problem with hardware... I had a problem with wi-fi and bluetooth on my OP3T and it looked like a software problem but it wasn't. Maybe you get wet the scanner... Maybe phone dropped....
Regarding battery drain, try a CPU spy app and let us know what deep sleep do you have on your phone. Also try to turn off the wi-fi and bluetooth scanning in localisation section. And try once again the CPU spy app.
Before you do anything make a backup of your data.
Cheers.
shcxatter2 said:
Bro, I don't know if you can read, but my phone is not bricked!
Jeez, I remember when xda was a place where you can actually get some kind of help, now you either wait two weeks for a single reply, or you get useless stuff posted on your thread. Good job everyone!
Click to expand...
Click to collapse
And i remember when xda was a place where people were actually respectful.
Have you tried to clean install OOS ?
XavNotFound said:
And i remember when xda was a place where people were actually respectful.
Have you tried to clean install OOS ?
Click to expand...
Click to collapse
How am I being disrespectful exactly?
As far as I can see, the other guy just left a vague reply which has no real meaning, when writing what he thinks I should do will take him 1 minute at most, and then you are asking me if I've tried a clean reinstall , when I've clearly mentioned it! Did you even read my post?
shcxatter2 said:
How am I being disrespectful exactly?
As far as I can see, the other guy just left a vague reply which has no real meaning, when writing what he thinks I should do will take him 1 minute at most, and then you are asking me if I've tried a clean reinstall , when I've clearly mentioned it! Did you even read my post?
Click to expand...
Click to collapse
Woops, i've seen the reinstall thing, but i didn't see that you clean reinstalled it
something that bothers me is that even if you installed PE or clean installed OOS, the fingerprint thingy was still missing, so it could maybe be an hardware issue
as for the play store, it should be ok when you install another ROM, or clean install OOS
maybe try to downgrade to oreo, as you stated in your post (backup your apps with titanium backup so it won't be too much of a hassle)
Any updates op?
hello everyone
i want look phone wiht fingerprint but i can't find this option in my device settings so can someone help me ?
Are you using any root, roms or other modification ? I didnt see any accesibility or developer options to disable fingerprint option.
Also try to check gestures, if swipe fingerprint sensor for notifications is missing too, problem might be hardware or you can always try factory reset or clean flashing.
i'm on stock android 10 without root
i'm try reset phone anyway no fingerprint ootion ?
Similiar issues solved with some users by doing;
-Removing pattern or pin unlock(swipe or nothing) then restart phone
-Entering bootloader. Shut down phone, press and hold volume up+power button until phone powers and enter bootloader. Then normal boot up
I dont think these will solve anything but you might try, some say it is a hardware issue and google just saying contact google support.
i'm try but not solved ?
madjacky said:
hello everyone
i want look phone wiht fingerprint but i can't find this option in my device settings so can someone help me ?
Click to expand...
Click to collapse
That happened to my 3XL just 3 months after getting it. Google didn't send me any kind of response or replies to any of my emails or calls. Right? I got nothing from them for at least 6 months. And the answer i got was ..... This is a known issue with Google. If you still have an active warranty you can send it in for a refurbished handset. The replacement may take up to 4 weeks to receive.... Sincerely the Google team. That was it. I love several things about my Pixel XL3... But there are somethings that I cannot help but feeling like I've been ripped off and that the joke is on me and the rest of us who chose this phone. No... I'm still at a loss for words to express how disappointed and still completely dissatisfied I am with Google and their cold, care less about you way of doing business. It sucks because they are so incredible in many ways that invite them into our loving preference which has us more than happy to devote our loyalty to Google. Only to find Google doesn't give a ****. Sorry so many words. But theft is how i see it. I paid $1000 for a device they would replace with another used device. $1000 ? Gets me another used device after returning my original because of a known issue that I... you... anyone else this happened to .... has nothing to do with and is not anything we're responsible for at all other than our choice to be a loyal Google loving customer. Theft.... that's what happened to your and my fingerprint function. Google stole it along with your money.
I have just replaced my screen as my other developed a random crack in it... No I didn't drop it and it wasn't huge but I'm anal and ocd so I bought a replacement.
The replacement seemed to go well although I did get some of the factory glue on the sensor. I carefully cleaned it with microfiber and isopropyl alcohol. It looked good. Attached it to my new screen and connected the cable.
It seemed fine. Before glueing my new display down I tested it and the display worked but it didn't even see my fingerprint sensor. Reseated it multiple times and I've had no luck.
The fingerprint calibration won't work and it reports my version is too new. I'm tempted to factory reset but I don't know if it will work and I don't want to if I can help it. Any thoughts? It just doesn't see it at all.
awarman said:
I have just replaced my screen as my other developed a random crack in it... No I didn't drop it and it wasn't huge but I'm anal and ocd so I bought a replacement.
The replacement seemed to go well although I did get some of the factory glue on the sensor. I carefully cleaned it with microfiber and isopropyl alcohol. It looked good. Attached it to my new screen and connected the cable.
It seemed fine. Before glueing my new display down I tested it and the display worked but it didn't even see my fingerprint sensor. Reseated it multiple times and I've had no luck.
The fingerprint calibration won't work and it reports my version is too new. I'm tempted to factory reset but I don't know if it will work and I don't want to if I can help it. Any thoughts? It just doesn't see it at all.
Click to expand...
Click to collapse
Yes, this is a known issue. And it happened to me as well in February. My phone slipped off my desk and caused a big crack at the top corner, and me being anal like you, I took it to the local authorized screen repair. I didn't research beforehand, and learned that replacing the screen breaks the fingerprint sensor. The fingerprint calibration software doesn't seem to work for most people. What I learned is that it's a software issue and could be fixed with a software update. I haven't seen any update since then as there is still no fix.
I look forward to any others' feedback or knowledge because with no Face ID and no fingerprint unlock it gets annoying unlocking via PIN all the time.
darbylonia said:
Yes, this is a known issue. And it happened to me as well in February. My phone slipped off my desk and caused a big crack at the top corner, and me being anal like you, I took it to the local authorized screen repair. I didn't research beforehand, and learned that replacing the screen breaks the fingerprint sensor. The fingerprint calibration software doesn't seem to work for most people. What I learned is that it's a software issue and could be fixed with a software update. I haven't seen any update since then as there is still no fix.
I look forward to any others' feedback or knowledge because with no Face ID and no fingerprint unlock it gets annoying unlocking via PIN all the time.
Click to expand...
Click to collapse
I hoped for the best with it. I guess it's better than having a cracked screen but even this triggers me. Did you try a factory reset?
Have you tried installing a custom ROM? I'm currently using Spark OS and it has Face-ID enabled. I ran into the same problem but since I got face id I even forgot my phone had a fingerprint sensor haha
awarman said:
I have just replaced my screen as my other developed a random crack in it... No I didn't drop it and it wasn't huge but I'm anal and ocd so I bought a replacement.
The replacement seemed to go well although I did get some of the factory glue on the sensor. I carefully cleaned it with microfiber and isopropyl alcohol. It looked good. Attached it to my new screen and connected the cable.
It seemed fine. Before glueing my new display down I tested it and the display worked but it didn't even see my fingerprint sensor. Reseated it multiple times and I've had no luck.
The fingerprint calibration won't work and it reports my version is too new. I'm tempted to factory reset but I don't know if it will work and I don't want to if I can help it. Any thoughts? It just doesn't see it at all.
Click to expand...
Click to collapse
I know it's a little late but when something like this happens, its best to contact Google. There have been many reports of people getting replacements for small cracks or screens that won't turn on.
As for your issue - this is a known problem with the calibration tool. Some users have stated it takes 20 tries (on a windows system) in order to get it to work. A few also stated that they re-flashed Android with the web flash tool, and it worked after that.
Your last option would be to contact Google Support and see if they can provide any fix for the calibration tool.
There are a lot of users who are experiencing this issue on Google's Issue Tracker. Hopefully we'll see an update soon enough.
Alekos said:
I know it's a little late but when something like this happens, its best to contact Google. There have been many reports of people getting replacements for small cracks or screens that won't turn on.
As for your issue - this is a known problem with the calibration tool. Some users have stated it takes 20 tries (on a windows system) in order to get it to work. A few also stated that they re-flashed Android with the web flash tool, and it worked after that.
Your last option would be to contact Google Support and see if they can provide any fix for the calibration tool.
There are a lot of users who are experiencing this issue on Google's Issue Tracker. Hopefully we'll see an update soon enough.
Click to expand...
Click to collapse
There wasn't really any point for me to reach out to them because I don't have insurance and it's outside of the warranty period. They'd want me to send it in for repair which is not an option because I can't be without my phone due to work. It was a crack in the screen so there wasn't any way for them to fix remotely.
Perhaps I can try the android flash tool. Just didn't want to do a factory reset.
I might look into the custom rom. I heard about a rom having face ID, so I may head that direction
darbylonia said:
I might look into the custom rom. I heard about a rom having face ID, so I may head that direction
Click to expand...
Click to collapse
You can do it without a custom ROM. It's an Xposed module. I'm not running it and it's much better than fingerprint. I don't even care anymore about my fingerprint reader.
awarman said:
You can do it without a custom ROM. It's an Xposed module. I'm not running it and it's much better than fingerprint. I don't even care anymore about my fingerprint reader.
Click to expand...
Click to collapse
Can you link the module?
BlakeSm said:
Can you link the module?
Click to expand...
Click to collapse
Here it is. I'm using lsposed.
[11+] UniversalAuth: Face Unlock for all ROMs
UniversalAuth: Face Unlock for all ROMs This module brings face unlock (and possibly other authentication methods) to any ROM. Requirements - Xposed/EdXposed/Lsposed - Android 11, 12 or 13 DP (may also work on Android 10, but not tested)...
forum.xda-developers.com
awarman said:
You can do it without a custom ROM. It's an Xposed module. I'm not running it and it's much better than fingerprint. I don't even care anymore about my fingerprint reader.
Click to expand...
Click to collapse
I've been using it on my P6P and 3xl for a couple weeks now. It works awesomely
awarman said:
Here it is. I'm using lsposed.
[11+] UniversalAuth: Face Unlock for all ROMs
UniversalAuth: Face Unlock for all ROMs This module brings face unlock (and possibly other authentication methods) to any ROM. Requirements - Xposed/EdXposed/Lsposed - Android 11, 12 or 13 DP (may also work on Android 10, but not tested)...
forum.xda-developers.com
Click to expand...
Click to collapse
Wow this works flawlessly. This is a whole new phone now. Fingerprint reader can suck it
awarman said:
Here it is. I'm using lsposed.
[11+] UniversalAuth: Face Unlock for all ROMs
UniversalAuth: Face Unlock for all ROMs This module brings face unlock (and possibly other authentication methods) to any ROM. Requirements - Xposed/EdXposed/Lsposed - Android 11, 12 or 13 DP (may also work on Android 10, but not tested)...
forum.xda-developers.com
Click to expand...
Click to collapse
Awesome! I shall try this out! Thanks!
Hi all! I wanted to come back to this thread and report that I installed this module yesterday and it is fantastic! After installing the June build and I installed Lsposed then the Universal Face Unlock module and it's much better than a fast fingerprint unlock! Totally worth trying out!
Wanted to share in case this helps anyone with a replaced screen or anyone who wants to try another option to FP unlock
Something similar happened to me. The solution was to use the fingerprint calibration tool and instantly reboot the phone. Not sure if it will work, but worth a shot.
mkhcb said:
Something similar happened to me. The solution was to use the fingerprint calibration tool and instantly reboot the phone. Not sure if it will work, but worth a shot.
Click to expand...
Click to collapse
I tried that solution but it didn't work for me. It was reported to have minimal success rate. This face unlock module has been great so far for me!
awarman said:
I hoped for the best with it. I guess it's better than having a cracked screen but even this triggers me. Did you try a factory reset?
Click to expand...
Click to collapse
I did a factory reset which didn't resolve the fingerprint detection issue after my screen replacement last week. It did resolve the "newer version" message but resetting took me back to Android 12 as I was on 12 quarterly.
The calibration tool will not download and errors out. As @roirraW "edor" ehT mentioned, there is a defect opened in bug tracker since February but no status on ETA. A user reported success downloading the calibration tool when using a Chromebook. For me, download failed on both Mac and Windows.
johninsf said:
I did a factory reset which didn't resolve the fingerprint detection issue after my screen replacement last week. It did resolve the "newer version" message but resetting took me back to Android 12 as I was on 12 quarterly.
The calibration tool will not download and errors out. As @roirraW "edor" ehT mentioned, there is a defect opened in bug tracker since February but no status on ETA. A user reported success downloading the calibration tool when using a Chromebook. For me, download failed on both Mac and Windows.
Click to expand...
Click to collapse
Since my phone was still under warranty I went into a ubreakifix and after several trips, because my spectral sensor was bad too, I now have a fully repaired phone. Everything is working great on it now. Nice to have the fingerprint sensor back but I'm still using the face unlock mod except for with banking apps and gpay.
Ubreakifix let me know that you can't successfully move your old fingerprint to a new display as it won't pair. They had to replace using a kit with the display and a new fingerprint sensor included.
Thank you!
Interesting that ubreakifix said that you can't "move" a fingerprint to a new screen. Maybe that is what they did for you since you didn't factor reset? Honestly, I don't understand much of this but I performed a full factory reset so, for me, this isn't about moving a fingerprint. What do I know though!
The screen installed on my phone has a fingerprint reader and came from the screen supplier. I have read that others successfully installed and calibrated their screens if they got the calibration tool to download. I am hoping I can do the same once Google fixes the issue with the calibration tool download. I will also borrow a Chromebook from work and give it a try on there in the interim.
Thanks again for the insight! I appreciate your response.
I think that the calibration tool only work if the fingerprint setting still available and when the enrollment fail.
If the fingerprint setting is gone seems like the sensor is damaged or not connected correctly.
I have same problem after replacing my screen,the fingerprint print setting has gone.