Hi all,
I recently switched from T Mobile to Mint, but for some reason the phone won't connect to Mint network. The only way I could get it to register with Mint network is if I login to Mint website or use their mobile app to disable wifi calling then re-enable it. This method only works when I'm home, but if I restart the phone or if it loses connection, it just will not connect again until I disable wifi calling and reenable it through their app. But the same trick does not work when I'm at work. I'm not sure what the difference between the towers where I live and those where I work. Basically, when I try to register manually or automatically, I get unable to connect to the network at this time and to try again. Even if the phone isn't registered with Mint network, I can still make and receive calls through Wifi Calling though.
The phone worked fine when I had T Mobile. I also have LG G8X and the same sim works fine with Mint.
My phone is Sprint LG G8 G820UM20f cross flashed with US Open NAO firmware. Again, the phone worked perfectly fine with T Mobile before I switch to Mint.
I prefer using the G8 instead of the G8X as I like the smaller size and better screen. Any suggestions on what I should try here before I try reset the phone to factory settings or flash with another firmware? I already tried deleting cache, reset network, safe mode, using T Mobile APN instead of Mint.
I should also mention that T Mobile sim uses MNC 260 and Mint Mobile 240. I'm wondering if this has something to do with it not being able to connect to certain T Mobile towers, but according to what I read sim using 240 MNC should be able to connect to cell towers using MNC 260.
Thank you
Did a factory reset of the phone through the recovery menu, but unfortunately phone still won't register with Mint network.
Cross flashed from US Open NAO firmware G820QM20f_00_NAO_US_OP_0402 to USC (US Cellular) firmware G820UM20j_00_USC_US_OP_0607 but same thing... still refuses to register with Mint network. There is also no Wifi calling option in Settings menu with USC firmware and the hidden menu also shows it's not provisioned for wifi calling.
I'm going to flash it with G820UM20j_00_OPEN_CA_OP_0120 next and see if I have any luck.
So sad Still no luck with Canada firmware. CA firmware is even more minimal than US Cellular... no VoLTE or Wifi calling. Also no matter what firmwares, T Mobile APN always show up under APN. Which partition have this info saved under?
I'm wondering if I should try flashing it with Verizon Android 11?
I cross flashed with T Mobile G820TM20j_00_TMO_US_OP_0216.kdz firmware, but no luck still. The phone with this firmware should work great if you have T Mobile as you can see from the attached pictures, all three options... Wifi calling, VolTE, and Video Calling now show provisioned in hidden menu *#*#4636#*#*. With the US Open NAO firmware, only Wifi Calling and VoLTE would be provisioned.
I might switch back TMobile again after my 6 months plan with Mint ended just to avoid this headache.
Note: I followed this guide written by @netmsm here:
[Tutorial] Crossflash, Bypass OPID Mismatched Error
Hi there ;) Thanks to all other guys here who have made helpful development to tame this beautiful =) To crossflash models other than LG G8 please read post 3. Before asking any question please read the troubleshooting section at the bottom of...
forum.xda-developers.com
I use mint and my apn settings are for 310 / 260. My G8 is xflashed to us open also. Works perfect. Sounds like u might have messed up apn settings.
AsItLies said:
I use mint and my apn settings are for 310 / 260. My G8 is xflashed to us open also. Works perfect. Sounds like u might have messed up apn settings.
Click to expand...
Click to collapse
Thank you for confirming that it works with Mint. I contacted their online tech support twice and they basically said my G8 is not compatible with their system based on my IMEI number. Their compatibility checks also said the same thing for my G8X, though it works perfectly fine with their network.
Anyway, your confirmation gave me an idea to try another sim they sent me for the 12 months plan. I originally purchased the 12 months plan but canceled it and purchased their 3 months + 3 months free plan. Even though I canceled the 12 months plan, they still sent me the sim kit.
The sim that comes with the 12 months plan happened to be using 260 MNC so I put it in, and it registered with their network instantly. I'll try and see if I can transfer the plan over to this sim.
Not sure why the G8 has problem using sim with 240 MNC, but not the G8X.
Unfortunately, the 260 MNC sim can't be used as replacement sim to transfer the plan over, so they sent me a new one.
The new replacement sim also uses 240 MNC, but what is weird is that before activating the new sim, my LG G8 had no problem registering with Mint network and it connected as 4G LTE. I rebooted the phone multiple times just to make sure it works consistently and wasn't just a fluke. But as soon as I went through the process of activating the sim to transfer the number over, it wouldn't register with the network again and only allows emergency call just like the old sim. Of course, the new sim works fine in the G8X.
I'm not sure what to makes of this now. I'm wondering if sim using MNC 260 would have the same problem once activated. At this point I guess I just have to use my G8X and once the 6 months ended, I'll probably switch to T Mobile $15 plan even though you only get 2.5GB of data compared to 4GB for Mint.
Related
I bought my n7100 on taobao here in China, and it's a Korean version. I put my China Mobile sim card in, and it makes and receives calls, and text messages and can use wifi with no problem.
The only thing is the mobile data doesn't work. I rooted and tried tweakker, and HiNet, to reset my APN and MMS settings, but that didn't work. My phone still thinks I'm roaming.. it displays
this message "Data Roaming, You have lost data connectivity because you let your home network with data roaming turned off".
I've also tried updating the APN and MMS settings manualy with information i've found on the web.
I've googled and searched this forum and I can't find much. I thought it would be an easy APN settings fix but it seems not to be...
I took my phone in to the local China Mobile store they couldn't fix it. I took it to a local android expert here and they didn't know what to do.
Any ideas would be greatly appreciated.
If you bought a Korean Note 2, you don't (shouldn't) have an N7100. I also purchased one through Taobao.
You should have an SHV-E250S, E250L, or E250K. Which one do you have? Check the baseband version under Settings > About device page.
No matter what, you're going to be limited to 2G only with China Mobile.
You're right, It's SHV-E250S, and I'm fine using the 2g in China on China mobile, but I'd just like to know how..any help?
Baseband Version is E-250SKSVLJK
Try removing all modifications to your APN settings.
Next, go into Settings > More settings > Mobile networks > Network mode and change it to GSM only. Also make sure that Data roaming is not selected. Run a new scan for network operators while you're in there to refresh your APN settings to the right ones.
In data network mode I only have 2 options "3g only" or "LTE Preferred" I have it on 3g only. I have now unchecked data roaming, but I don't see any place to scan for network operators. I have included a few screenshots here, sorry i don't know how to insert them.. http://tinypic.com/r/2198djn/6 http://tinypic.com/r/24dhfmx/6 http://tinypic.com/r/2zof98w/6
Now it's obvious why you don't have data. Is this the stock Korean ROM? Are you rooted?
I can point you to a decent ROM that will fix all of this, provided you have the patience to fix it. It's relatively easy.
Yes it seems to be the stock Korean ROM. I am rooted using http://forum.xda-developers.com/showpost.php?p=31801060&postcount=2 I'm more than willing to flash another rom. I've put about 20 hours into this so far, I imagine I can muster enough patience to finish it
Once they give us a damn Korean Note II section, this kind of information will be a lot easier to find.
Try this ROM for now, it's the one I've been using for a few weeks and I love it.
Link source: http://koxda.com/thread-98683-1-1.html
ROM Download: http://pan.baidu.com/share/link?shareid=149494&uk=3355956772
Password: koxda.com
Thanks a lot the rom (715mb) is downloading now, I have tried to flash ROM's on my old galaxy nexus, and on this note II, but I never succeeded, can you please link me to a good guide, on how to flash this rom? thanks.
Odin is included in the download. If you're using Windows 7 you may or may not have the drivers for the phone, and can grab them out of the All-in-one Toolkit. Just installing the toolkit should install the drivers necessary.
http://forum.xda-developers.com/showthread.php?t=1923956
The ROM you're downloading has two files and two pictures, as well. Open the pictures and follow along. All you have to do is click two buttons, select two files, then hit start. It WILL wipe your phone.
I installed that rom you suggested, I went into settings and did GSM only, and had it automatically find my network (china mobile) selected it, rebooted, and still it says i'm roaming so there is no connectivity... any more ideas?
Can you try somebody else's SIM?
There's no reason you should not be getting service unless something is not right with your SIM or phone.
I installed the rom you suggested, i went into settings and made it GSM only, also had it automatically correctly locate my network (china mobile) and it said "registered on network".. but it still isn't working, same problem, it says no connectivity cus i'm roaming.. any ideas now?
my gf will be home from work in a couple hours, I can try her sim card then.. my sim card was cut by me for my old iPhone.. is it possible or likely that the phone can still make and receive calls, but that somehow data connectivity was affected by me cutting the card? also one guy at the phone fixing store tried his sim card (from another company) and internet worked fine he said..
dadroidda said:
I installed the rom you suggested, i went into settings and made it GSM only, also had it automatically correctly locate my network (china mobile) and it said "registered on network".. but it still isn't working, same problem, it says no connectivity cus i'm roaming.. any ideas now?
Click to expand...
Click to collapse
China mobile have various sim plans, from local to province to national. Are you using the sim in the same city in which you bought it? If not and you don't have a national plan, it could be why the phone is showing roaming. In China going from one province to another is already considered roaming unless you have a national plan. This is from my experience back 2 years ago. Also, you best check at a China mobile shop if you have data activated, gprs/edge is not activated by default, you need to ask them to do it.
I would advise you to switch to China unicom as they have 3g/hspa which is much faster than china mobile.
Sent from my GT-N7105 using xda premium
For clarfication, I am in Hainan, and the card is from hainan. I use the same sim card in my galaxy nexus without any problem. I tried my gf's card just now, it didn't say any problem with connectivity, and did not display roaming.. And it shows the G symbol (for 2 or 3 G I assume), and has up and down arrows next to it.. but it doesn't actually work for browsing the web or using apps over the data network.. I even reset all the APN settings and let it automatically find the China Mobile network, but it didn't help.. what if I try to set the APN settings manualy? and any other ideas??
Showing the G symbol is GPRS, which is 2G. You will not get 3G on the N7100, N7105, or Korean model Note 2 on China Mobile.
Sounds like you need a new SIM card. You can try to set the APN manually to make the data work with hers. I've never had to set an APN manually and I've used many phones here with all 3 carriers, so it's a bit odd to me. No clue why your card doesn't work, but since hers is working fine, it's definitely not your phone.
For the record, her card displayed G, but even after messing with settings, I couldn't get it to have working data network..
Today I bought a new card, and had it officially cut to size, put it in the note II and it's still telling me no data connectivity due to i'm roaming.. i'm so frustrated
edit: after restarting a few times and trying to automatically make it register on china mobile .. it worked on the 4th attempt.. it still displays data roaming, and I had to enable data roaming... but now it works, even though it says i'm roaming?? wtf
Ive the same problem with my Korean galaxy note 2 all voice service work perfect but when I tried to turn on data it says insert Usim Card to access network please help
Hey guys, just unwrapped my new N5x and popped in my sim card. Yet for some reason I can't make or receive any calls!
Calls to me go straight to voicemail, and when making an outgoing call it either immediately says call ended or after a while says network unavailable.
The strange thing is that the entire time I'm connected to LTE (full bars) and data works fine (I can use chrome), and I can even send and receive SMS!
It's been like this straight out of the box. I reset the network settings, then factory reset the device, then upgraded to 6.0.1, rinsed and repeated with no luck.
Probably related: I tried setting the phone from LTE preferred to 3G or 2G but it still says connected to LTE. Even did it manually from the *#*#4636#*#* and nothing changed.
I'm using HOT Mobile in Israel and the American version of the phone. All bands are here are supported.
Any thoughts on how to proceed?
Do US specifc models of phones normally work fine in Israel?
I know I had these symptoms when I managed to accidentally swap my UK model to use USA bands. Only potential difference is that I don't think SMS worked for me.
If someone more knowledgeable knows where the "Network settings reset" pulls values from and to, that might help.
Or which partition holds the data that makes a US phone a US version and an EU phone an EU version (assuming it isn't hardware), we could potentially flash stuff.
Yeah they do. I have a friend with a 5x and his phone is working fine. :/
Check your apn settings, re add them again to test.
Maybe your network do not support lte calls, try it on 3g. This was my solution even thought my network supported volte and worked on s6 but not on my 5x.
I see you tried the 3g option, my problem was another app causing the conflict between lte and 3g. Able to source for another spare sim to try?
I deleted the apn settings - no luck. tried 2 different service providers and same results with both
I havnt installed anything yet and wiped the phone to be sure. Could a stock app be causing the conflict? How can I check?
did you try having your friend put his sim in your phone and yours in his to see if it works?
Yep - he's on the same service provider that I am. Didn't work. Also tried a Sim card from a different service provider.
Here is a solution if you still need it http://forum.xda-developers.com/showpost.php?p=64023143&postcount=10
Hello all. I purchased a edge+ today but whenever I insert a sim, the phone stays on searching. I made sure that I rebooted the device and I also tried re-seating the sim many times. I believe the device is unlocked and the imei/esn is in clean standing with T-Mobile. I tried a MetroPCS sim card and it stayed on searching, same thing happened with a Verizon sim. However when I inserted the T-Mobile sim, it sometimes says no service but ever since I rebooted the device, it stays on "searching" no matter which sim is installed. I find this whole ordeal frustrating since the signal bars show up for the MetroPCS and T-Mobile sim but with Verizon nothing happens. Any help would be greatly appreciated.
Yours is G928T? If yes, it does not support Verizon/Sprint even if it's unlocked.
Did you buy it off of Craigslist/Ebay? It might be blacklisted. checkesnfree.com
knite75 said:
Yours is G928T? If yes, it does not support Verizon/Sprint even if it's unlocked.
Did you buy it off of Craigslist/Ebay? It might be blacklisted. checkesnfree.com
Click to expand...
Click to collapse
Yes, it's the G928T but it's not blacklisted I checked. The simcards I was using on the phone were old ones(no longer in service) I thought they would work. I used a scissor to cut my WORKING sim and placed it in the phone and it took the MetroPCS sim. Everything works fine now except calls and text only work with WiFi Calling on. If I turn off WiFi, I can't text or make calls(not on registered network) but if I turn the WiFi back on, it works fine. Any suggestions?
MetroPCS and T-Mobile are on the same network.
Check/add MetroPCS APN.
Setting -> Mobile Networks -> Access Point Names
Add MetroPCS APN if it's not there.
gazasalim said:
Yes, it's the G928T but it's not blacklisted I checked. The simcards I was using on the phone were old ones(no longer in service) I thought they would work. I used a scissor to cut my WORKING sim and placed it in the phone and it took the MetroPCS sim. Everything works fine now except calls and text only work with WiFi Calling on. If I turn off WiFi, I can't text or make calls(not on registered network) but if I turn the WiFi back on, it works fine. Any suggestions?
Click to expand...
Click to collapse
knite75 said:
MetroPCS and T-Mobile are on the same network.
Check/add MetroPCS APN.
Setting -> Mobile Networks -> Access Point Names
Add MetroPCS APN if it's not there.
Click to expand...
Click to collapse
Yeah I know they are which baffles me as to why it isn't working. I tried adding a custom APN but same thing happens. I get calls/sms on WiFi but if I turn it off I get "No Service"
Just go to metro and get a new Sim. You could have damaged it by cutting it. It should be free. ATT gives me then free all the time. Usually, the phone will just auto update the apn settings when a specific carriers Sim is inserted
Sent from my SM-G928T using Tapatalk
erick161 said:
Just go to metro and get a new Sim. You could have damaged it by cutting it. It should be free. ATT gives me then free all the time. Usually, the phone will just auto update the apn settings when a specific carriers Sim is inserted
Sent from my SM-G928T using Tapatalk
Click to expand...
Click to collapse
I went and it turns out the device is blacklisted. This whole time I was rolling with the imei in the phone, after checking last night, I noticed that the imei on the back of the device differs from the one that's actually on the software. I was able to get in touch with the seller and he's coming back to give me my money back. Guess a mod can mark this thread closed.
I've got my unlocked S9 from Samsung. I have a Redpocket CDMA sim card, which works fine in a Samsung S7E and a Google Pixel. However, when putting this sim card in S9, the S9 could not get on its network. It shows Emergency calls only and "Not registered on network" when making a call.
Sometimes it shows "refreshing sim card data" and no network. When turning to network modes, it says "LTE/3G/2G" etc but redpocket cs seems to believe the right one should be "LTE/CDMA" instead, which is not in the list.
I tried various usual ways such as factory reset etc, which did not change anything.
I tried a project Fi and a verizon sim card in the S9 and they were recognized with no problem. Thus I think the S9 is not defective.
I did some searches and people mentioned S8 had the same issue too: https://forum.xda-developers.com/galaxy-s8/help/unlocked-s8-failed-to-register-red-t3736850
I am wondering whether anyone has this problem or a solution.
Will flashing to verizon firmware help?
Thanks.
I'm having the same issue with PagePlus! I just put the SIM from my VZW S6 into my unlocked S9 and when that didn't work I chatted with support to do an ESN change (I thought perhaps PP needed to do something on their end). I was told if there was no "LTE/CDMA" option that the phone wouldn't work on PP.
I tried using an app to switch between different network modes (including the LTE/CDMA/UMTS auto which my S6 uses) to no avail.
I'm tempted to try flashing the VZW firmware, but the post here makes me wonder if it will accomplish anything.
I tried that APP to force network mode too but it did not seem to work.
As an update, Redpocket customer service is really great that they moved my number from Verizon network to their GSM/ATT network, and everything works fine now. I do not want to try flashing verizon firmware for the same reason...
Too bad Samsung could not get such a simple thing right.
janame said:
I'm having the same issue with PagePlus! I just put the SIM from my VZW S6 into my unlocked S9 and when that didn't work I chatted with support to do an ESN change (I thought perhaps PP needed to do something on their end). I was told if there was no "LTE/CDMA" option that the phone wouldn't work on PP.
I tried using an app to switch between different network modes (including the LTE/CDMA/UMTS auto which my S6 uses) to no avail.
I'm tempted to try flashing the VZW firmware, but the post here makes me wonder if it will accomplish anything.
Click to expand...
Click to collapse
Can we sue them?
I faced the same issue too. Apparently, Samsung does a setting update that prevents the sim from registering for Verizon's MVNOs. I called them and they said they NEVER heard of this issue. Apparently, you all did too. I am tempted to sue Samsung for this since this could be an antitrust issue. They are preventing competition by working with Verizon and feigning ignorance.Can any of you comment on this?
I was going to go with one of Verizon's mvnos. And their SIM card would not work and I did not realize it until I spend the $40. I had to put an actual Verizon sim in my unlocked phone to use the Verizon network. So either Verizon is blocking the S9 on mvns or the mvnos don't have the updated information for the S9. Total wireless told.me it Had to be a Verizon branded phone for it to work. So I think if someone flashed the Verizon firmware on the unlocked version it probably would work.
i dont see anywhere on the post where you contacted the MVNO provider, to register the ESN or IMEI of the device.
Also does this MVNO even allow BYOD?
i remember I had a line from Cricket or Metro that had a sim card, it worked on my Nexus 5x, however inserting it to another nexus 5x, it didnt work, I had to call them to register my IMEI
Hey guys this is an old thread, but maybe this will help someone. My old Red Pocket SIM would not work on the S9, but my renewal came with a new SIM, ending in 8222-15XX (old was 8180-50XX) For ****s and giggles I put it in and it showed LTE/CDMA and verizon. Had RP CS switch my active SIM and now it works with no workaround!
TL;DR Try a new RP SIM if you are using one a year old or older.
I also have similar issue.
Where I used to get lte over voice, but no longer getting after a recent update from samsung. Using Redpocket cdma sim
Now I have lte and voice, but dont get lte over voice even though redpocket said they have enabled Volte on my line
We just added an Unlocked Galaxy S9 (replaced S5) purchased from Amazon (Black Friday sale), ordered new Sim from Pageplus (MVNO using Verizon ), called them to transfer the phone number, popped it in and the S9 configured itself for Pageplus, and everything works perfectly...
ToyTank said:
Hey guys this is an old thread, but maybe this will help someone. My old Red Pocket SIM would not work on the S9, but my renewal came with a new SIM, ending in 8222-15XX (old was 8180-50XX) For ****s and giggles I put it in and it showed LTE/CDMA and verizon. Had RP CS switch my active SIM and now it works with no workaround!
TL;DR Try a new RP SIM if you are using one a year old or older.
Click to expand...
Click to collapse
That's great news. I switched to GSMA due to CDMA issue. I will switch back to CDMA after my current plan expires.
I heard that RCS (messaging via wifi connection similar to imessage - samsung messages app supports it in pie I believe, not sure about oreo) is active in verizon now including mvnos. Have you tried it?
sam298 said:
That's great news. I switched to GSMA due to CDMA issue. I will switch back to CDMA after my current plan expires.
I heard that RCS (messaging via wifi connection similar to imessage - samsung messages app supports it in pie I believe, not sure about oreo) is active in verizon now including mvnos. Have you tried it?
Click to expand...
Click to collapse
I tried for my unlocked note 8. For the new sim coming from red pocket, it works great at the first time. But later when I switch the sim to a GSM sim for international travel and then switch the sim back to the red pocket sim, the same problem appeared. I have to use verizon sim to get LTE/CDMA back in the emergency mode.
queenriver said:
I tried for my unlocked note 8. For the new sim coming from red pocket, it works great at the first time. But later when I switch the sim to a GSM sim for international travel and then switch the sim back to the red pocket sim, the same problem appeared. I have to use verizon sim to get LTE/CDMA back in the emergency mode.
Click to expand...
Click to collapse
Traded in my S9 with an S10+ and the redpocket CDMA sim works now!
ToyTank said:
.My old Red Pocket SIM would not work on the S9, but my renewal came with a new SIM, ending in 8222-15XX (old was 8180-50XX) For ****s and giggles I put it in and it showed LTE/CDMA and verizon. Had RP CS switch my active SIM and now it works with no workaround!
Click to expand...
Click to collapse
I think you've found the answer for those who are unable to get their existing RP SIM to work on the S6-7-8-9's running OREO or PIE. I just took a later serial numbered CDMAV SIM (89140000018821472XX), inserted it into another S8+ that I have, booted it and saw the Verizon Wireless scroll across the top. I'll chat with RP today and see if they will switch the ICCID numbers between old and new.
After countless hours looking into this problem, I tip my hat to you for the solution provided.
Try as I may, in the end it didn't work for me.
It worked for me when I flashed the latest un-branded U1 firmware G960U1 UEU6CSI1 via the patched Odin, from:
https://updato.com/firmware-archive-select-model/?record=E68EDDB6DBFB11E99E59FA163EE8F90B
I've also done a full factory reset from recovery after the flash.
I guess they must have fixed it with the latest firmware updates... ymmv
Since the August update, both of my Verizon branded S8+'s work directly upon inserting a RP sim card.
POSSIBLE SOLUTION!! (YMMV)
I had a similar problem when I upgraded to Android 10. I no longer had CDMA as a choice for Network mode. Here is the solution that worked for me:
Step #1:
Go to the phone dialer and dial *#*#4636#*#*
This will bring up a new screen
Select "Phone Information"
You will be greeted with a scary-looking screen with lots of stuff
Scroll down and look for "Set Preferred Network Type"
Select "LTE/CDMA auto (PRL)" from the drop-down
This will give you phone service... but not data.
STEP #2
To get data services, you will need to create an APN.
Go to settings/connections/mobile networks/Access Point Names
Click on add and enter the following:
APN Name: Verizon
APN: VZWINTERNET
MCC: 311
MNC: 480
Authentication Type: None
APN Protocol: IPv4/IPv6
APN Roaming Protocol: IPv4/IPv6
I found that this APN worked for me... (YMMV)
Hope this is helpful...
are you folks still having trouble with this? it doesnt seem like a difficult obstacle to overcome
Thank you sooo much! Creating the APN did the trick.
I have a pixel 3xl, up to date stock non rooted, on straight talk lte/cdma Verizon network. I got a text saying straight talk now has VoLTE so I tried to find it in settings but there's no option for it. When I search it it comes up but when I click it it goes to mobile settings and it's not there I did the *#*#4636#*#* and it's also grayed out there. I changed the network mode in that diag screen to lte/cdma to see if that helped, was on global before i think. Still no VoLTE and for some reason I can't make calls. I have data, can send and receive texts but when I go to call it says no network. Removed Sim card didn't fix it, restarted it. Safe mode doesn't help either. Tired clicking trigger carrier provisioning, updated the smsc. Change mobile network to lte only, back to global, lte/cdma. I have no idea what else to try. Straight talk is basically useless for customer service so I haven't even tried yet lol.
Update!! It works!! Somehow I either damaged my sim card when I switch from my pixel 2xl to this 3xl and it somehow lasted till now. Or when I changed my network settings something wrote to the sim?( And it messed it up?? IDK much about how the phone and sim interact with each other)... But I did have a 2 year old sim card, it did not have VoLTE or wifi calling capabilities I now realize. So I bought a new SIM card at Walmart and activated it though the straight talk app on my account and kept the same number. Works perfectly and I now have VoLTE, no wifi calling yet but the option is now there and lets me click it but it fails. Doesn't matter to me, I'm just happy to have VoLTE. I'm leaving this post because straight has horrible customer service and I could find anyone who ran into this specific issue.