Related
Seeing the "similar threads we found", I see that I'm not the only one having this issue and we're not the only phone having problems.
Turns out there's a known issue on Google Voice where if the customer adds a line, subtracts a line or screws with their service in any way that requires an activation of the line that's on Google Voice (like an upgrade...yknow like we all did ), that Google Voice can fizzle out. Basically, it automatically unchecks the box that says "this phone can receive texts" which prevents your phone from receiving texts. This also changes the setting on the phone app to route texts through your stock messages app again. This will step-by-step you into changing them back.
Well I got mine working again, and I'd like to share how I did it so maybe it'll work for you.
**NOTICE**
This is for one line on Google Voice only. Apparently this won't work if you have multiple phones attached to the same Google account.
Okay:
1. open up your web browser and go to: voice.google.com. Then open up google voice on your phone.
2. in the browser, click your phone number (top right corner). A menu will pop up and you'll notice the "this phone receives text messages" (or however it's written) is unchecked. That's the bug, it'll uncheck itself every time you go to that screen. Also, when this box becomes unchecked, it actually changes a setting in the Google Voice app on your phone to route texts through the stock messaging app again (annoying).
3. Check that box so that it's one (don't close out of the browser yet, leave it on that screen)
4. Then, in your google voice app on the phone, go to menu > more > settings > notifications and sync where there's a drop down menu specifying whether you want messages received by the messages app or GVoice. choose which one you want (i'm assuming if you're here, you use GVoice). This is the setting I mentioned that it changes in the app (all the way back in step 2).
5. Now you should still have GVoice open in your browser. If not, you follow directions badly and need to repeat the process. If yes, you should have the unchecked box checked (when it wasn't before) and the setting on the phone app itself changed back to normal.
6. While the browser is open, have a few people text you. You should now be getting texts and voicemails delivered to your GVoice account again. This isn't necessary, but to test to make sure you did it right.
Last: once you re-establish that "connection" close the browser and never go back to that options page again (it'll just un-check that box and change that setting on the phone and make you do this all over again). Now your GVoice should be working properly.
*addendum*
If you're still have trouble after this. Go back to the options page where you started, check the box, then uninstall/re-install Gvoice on your phone and go through the set up again...then continue following the steps.
*addendum 2*
If this fails, then disable GVoice services with Sprint and set them up anew using the app on your phone (like you did the first time).
Don't worry about the "can't do whatever", just hit "skip".
Then follow the steps above.
Hope this helps, I know us GVoice users are minority but hey we need people to figure crap out too
AbsolutZeroGI said:
Seeing the "similar threads we found", I see that I'm not the only one having this issue and we're not the only phone having problems.
Turns out there's a known issue on Google Voice where if the customer adds a line, subtracts a line or screws with their service in any way that requires an activation of the line that's on Google Voice (like an upgrade...yknow like we all did ), that Google Voice can fizzle out. Basically, it automatically unchecks the box that says "this phone can receive texts" which prevents your phone from receiving texts. This also changes the setting on the phone app to route texts through your stock messages app again. This will step-by-step you into changing them back.
Well I got mine working again, and I'd like to share how I did it so maybe it'll work for you.
Okay:
1. open up your web browser and go to: voice.google.com. Then open up google voice on your phone.
2. in the browser, click your phone number (top right corner). A menu will pop up and you'll notice the "this phone receives text messages" (or however it's written) is unchecked. That's the bug, it'll uncheck itself every time you go to that screen. Also, when this box becomes unchecked, it actually changes a setting in the Google Voice app on your phone to route texts through the stock messaging app again (annoying).
3. Check that box so that it's one (don't close out of the browser yet, leave it on that screen)
4. Then, in your google voice app on the phone, go to menu > more > settings > notifications and sync where there's a drop down menu specifying whether you want messages received by the messages app or GVoice. choose which one you want (i'm assuming if you're here, you use GVoice). This is the setting I mentioned that it changes in the app (all the way back in step 2).
5. Now you should still have GVoice open in your browser. If not, you follow directions badly and need to repeat the process. If yes, you should have the unchecked box checked (when it wasn't before) and the setting on the phone app itself changed back to normal.
6. While the browser is open, have a few people text you. You should now be getting texts and voicemails delivered to your GVoice account again. This isn't necessary, but to test to make sure you did it right.
Last: once you re-establish that "connection" close the browser and never go back to that options page again (it'll just un-check that box and change that setting on the phone and make you do this all over again). Now your GVoice should be working properly.
*addendum*
If you're still have trouble after this. Go back to the options page where you started, check the box, then uninstall/re-install Gvoice on your phone and go through the set up again...then continue following the steps.
*addendum 2*
If this fails, then disable GVoice services with Sprint and set them up anew using the app on your phone (like you did the first time).
Don't worry about the "can't do whatever", just hit "skip".
Then follow the steps above.
Hope this helps, I know us GVoice users are minority but hey we need people to figure crap out too
Click to expand...
Click to collapse
I have tried these steps and nothing works..If i change the setting in the app to use the google voice app for receiving text it automatically un checks the box online in the google voice settings. When I recheck the box online the app reverts back to using the stock app for messaging in the goggle voice app. quite pissed off about it but i'm still receiving calls from my google voice number so I guess I will live with it until its figured out.
alnova1 said:
I have tried these steps and nothing works..If i change the setting in the app to use the google voice app for receiving text it automatically un checks the box online in the google voice settings. When I recheck the box online the app reverts back to using the stock app for messaging in the goggle voice app. quite pissed off about it but i'm still receiving calls from my google voice number so I guess I will live with it until its figured out.
Click to expand...
Click to collapse
here's the essential part:
Check the box, but leave the browser window open so you can see it.
save the setting for using GVoice but leave the settings open so you can see it.
Then open a new browser window and text someone using the browser interface in a separate tab. I use Google Chrome and have the GVoice extension so I didn't need to do that.
The idea to get texts moving back and forth while both are checked without leaving so they can't uncheck (which they won't do if you stay in the windows).
Once you get the flow of traffic going, then leave those settings windows and never, ever go back to them. It's a cheap fix and a house of cards of sorts (i've accidentally undone my own work twice), but it does work.
Ok..this is what I discovered for me. I have an Evo3D flashed to boost and I have the same google voice number going to it as I do the touch. I was looking at my settings online and suddenly the box for receiving text to the 3D was unchecked so I rechecked it. Well when I did that my messages started going through the stock messaging app on the 3D . So I decided to uncheck both my Touch and my 3d in the settings online to receive text and now I'm getting my text back through the google app. This makes no sense but its working right now.
alnova1 said:
Ok..this is what I discovered for me. I have an Evo3D flashed to boost and I have the same google voice number going to it as I do the touch. I was looking at my settings online and suddenly the box for receiving text to the 3D was unchecked so I rechecked it. Well when I did that my messages started going through the stock messaging app on the 3D . So I decided to uncheck both my Touch and my 3d in the settings online to receive text and now I'm getting my text back through the google app. This makes no sense but its working right now.
Click to expand...
Click to collapse
Tell me about it dude, I spent 4 hours finding my method last night and an extra hour today screwing around. I have the worst headache right now lol.
I didn't know you had two lines on GVoice, I have no clue how that works lol. Hopefully your tinkering helps others.
AbsolutZeroGI said:
Tell me about it dude, I spent 4 hours finding my method last night and an extra hour today screwing around. I have the worst headache right now lol.
I didn't know you had two lines on GVoice, I have no clue how that works lol. Hopefully your tinkering helps others.
Click to expand...
Click to collapse
They will both ring at the same time and its pretty good. I don't know whats going on but I don't see how I can be receiving text messages with it unchecked on the setting part on the web...oh well!
alnova1 said:
They will both ring at the same time and its pretty good. I don't know whats going on but I don't see how I can be receiving text messages with it unchecked on the setting part on the web...oh well!
Click to expand...
Click to collapse
yeah, it is a known issue and Google is working on it (at least according to their forums). it started with the newest Google Voice updates for honeycomb.
I actually got the E4T to lag last night using Google Voice..I felt it was brag worthy
AbsolutZeroGI said:
yeah, it is a known issue and Google is working on it (at least according to their forums). it started with the newest Google Voice updates for honeycomb.
I actually got the E4T to lag last night using Google Voice..I felt it was brag worthy
Click to expand...
Click to collapse
That is brag worthy..lol. Well i'm glad to hear there working on it because I ported my number to google when they first started offering that option so I could have any phone and it would show up my work number...and thats why I need it to work because its my work number! lol
alnova1 said:
That is brag worthy..lol. Well i'm glad to hear there working on it because I ported my number to google when they first started offering that option so I could have any phone and it would show up my work number...and thats why I need it to work because its my work number! lol
Click to expand...
Click to collapse
I suspect it'll be fixed in the next update or two.
If you didn't mind going through the WHOLE set up process again, you could find and download an older apk and just go back to a bug-free version. I have a transparent themed one and an inverted one from before the latest update and they worked fine before I updated it (ever since, they are screwed up).
AbsolutZeroGI said:
I suspect it'll be fixed in the next update or two.
If you didn't mind going through the WHOLE set up process again, you could find and download an older apk and just go back to a bug-free version. I have a transparent themed one and an inverted one from before the latest update and they worked fine before I updated it (ever since, they are screwed up).
Click to expand...
Click to collapse
I guess since I have it working for the moment I will leave it alone but thats an idea though.
alnova1 said:
I guess since I have it working for the moment I will leave it alone but thats an idea though.
Click to expand...
Click to collapse
You can find the themed ones in the apps/themes section of the OG epic 4g. search forum: Google Voice and you'll find it.
AbsolutZeroGI said:
You can find the themed ones in the apps/themes section of the OG epic 4g. search forum: Google Voice and you'll find it.
Click to expand...
Click to collapse
Thank you sir...
Howdy,
Before I upgraded to CyanogenMod 9.0, I would get a Google Voice message notification for a text message. I'd go into the web version of Google Voice, answer the text and then after a bit, the notification would go away on my phone.
Now switched to CM9 and the notification doesn't go away unless I answer the text on my phone or clear it out on the phone.
I've tried GummyNex and CM9 and they both do it.
Has anyone else seen this? I've done the thing where I've uninstalled GV, did the *73, deleted all the Verizon VMs and the reinstalled GV but it still does it.
Don't think its related to your ROM as I'm having the exact same issue on stock 4.0.4 and have always been on stock. Seems to have started a couple weeks ago....
Been pulling my hair out trying to figure out what's going on and was about to start a thread myself asking if anyone else had the issue. Thought I was just crazy at first, but I know for a fact this is not how the app acted before. I've tried changing all kinds of things for my browser use of voice.google.com, deleted/re-installed the app, and nothing works.
I'll be texting using just the browser for a bit and look at my phone and I'll have a notification for "25 Google Voice Messages" or whatever. They never clear. I notice that when opening the GV app to the thread I'm texting in, it hasn't synced in the background, and takes a few seconds for the messages I had sent to show up in the thread. It seems as though Google Voice isn't getting background sync anymore.
Aww man So it was just highly coincidental that it happened around the same time I switched over to a different rom.
It's surprisingly frustrating for such a little thing. I just use it so much that it forces me to check the phone and clear it manually to make sure I don't *actually* have a new message when I'm using both my phone and the web app.
Argh.
Yeah - nothing I've found has fixed the issue.
Seijin said:
Aww man So it was just highly coincidental that it happened around the same time I switched over to a different rom.
It's surprisingly frustrating for such a little thing. I just use it so much that it forces me to check the phone and clear it manually to make sure I don't *actually* have a new message when I'm using both my phone and the web app.
Click to expand...
Click to collapse
Yes I think it's actually a coincidence as I said I've been on stock and it all of a sudden stopped working as it was. This is just really weird because there's been no update to the app or anything.
It's extra frustrating because Google Voice is my primary #, so I'm doing about 99.9% of my texting with it, and really enjoy being able to use voice.google.com. Dealing with clearing GV notifications every time I pick my phone up is very lame.
I don't believe I'm experiencing this, gv on GSM nexus, stock 4.0.4 rooted. Straight talk tmo mvno
Sent from my Galaxy Nexus using Tapatalk 2
I don't currently have this with my yakju 4.0.4 OTA stock ROM, but I have seen it before on this phone and every other phone I've owned across stock & custom ROMs. Fairly confident it's a problem with the app itself
@crachel - are you on cdma or gsm?
crachel said:
Fairly confident it's a problem with the app itself
Click to expand...
Click to collapse
What could it be though? I've done everything short of a factory reset. Nothing about the app itself or the settings I used changed and it started happening out of nowhere.
Seijin said:
@crachel - are you on cdma or gsm?
Click to expand...
Click to collapse
GSM
martonikaj said:
What could it be though? I've done everything short of a factory reset. Nothing about the app itself or the settings I used changed and it started happening out of nowhere.
Click to expand...
Click to collapse
I don't know.. I agree though that the problem just comes and goes, which is odd. Just a couple weeks ago they weren't clearing for me, but right now it's working fine. I remember thinking that's it's ridiculous this happens on stock firmware
crachel said:
I don't know.. I agree though that the problem just comes and goes, which is odd. Just a couple weeks ago they weren't clearing for me, but right now it's working fine. I remember thinking that's it's ridiculous this happens on stock firmware
Click to expand...
Click to collapse
Even moreso ridiculous if this is a known issue and they haven't addressed it even with these several early 2012 updates to the GV app, which made it a lot better overall in UI and UX. I just don't see how it can come and go with no changes whatsoever to your settings.
Mine definitely does the same thing... I thought it used to clear them for me, but I wasn't sure, and figured I was just thinking of how Google Talk clears the messages.
Not a huge deal to me, but it would definitely be nice if they would fix this. Our best bet is to make a post on the help forums with a bunch of posts in it.
xur17 said:
Mine definitely does the same thing... I thought it used to clear them for me, but I wasn't sure, and figured I was just thinking of how Google Talk clears the messages.
Not a huge deal to me, but it would definitely be nice if they would fix this. Our best bet is to make a post on the help forums with a bunch of posts in it.
Click to expand...
Click to collapse
If I get some time I'll put up a bug report on Google Groups/Google Code.
Edit: Nevermind! Someone's on it already from February: https://code.google.com/p/android/i...on&colspec=ID Type Status Owner Summary Stars
I'd appreciate if you're having this issue to star and comment there (as well as here).
martonikaj said:
If I get some time I'll put up a bug report on Google Groups/Google Code.
Edit: Nevermind! Someone's on it already from February: https://code.google.com/p/android/i...on&colspec=ID Type Status Owner Summary Stars
I'd appreciate if you're having this issue to star and comment there (as well as here).
Click to expand...
Click to collapse
Thanks for the link!
If anyone has a chance, they should make a post in the Google Voice forums here (I'll try to do it later when I have a chance if no-one else gets to it): http://productforums.google.com/forum/#!categories/voice/using-google-voice-on-a-mobile-device. I heard that Google Engineers do monitor / read these sometimes, so if we all post in a thread there is a chance it will get read / fixed.
I really wish there was a better way to get stuff like this fixed.
Bit late to the party. Just wanted to chime in that in my experience I don't think I've ever seen the GV notification clear itself after checking the web interface on my computer.
I've been using android for a year now and have gone through 3 phones and the asus transformer tablet. My current phone is running a CM9 based rom, but still it doesn't clear these notifications.
Man, I'd love it if it did.
Note: I think that if you use the GV widget, you will see that the notification on the widget DOES clear after checking the web interface (or at least it did in GB because I just tested this on my current phone and widget doesn't clear it either). I suppose this means that GV is pushing the "read" status of an sms to our phones. The notification on the notification bar, however, still persists despite this.
EDIT: Given my last test on my current phone, it looks like the widget doesn't clear the notification like it used to on GB. It looks like it is, in fact, a syncing issue.
LeoBloom. said:
Bit late to the party. Just wanted to chime in that in my experience I don't think I've ever seen the GV notification clear itself after checking the web interface on my computer.
I've been using android for a year now and have gone through 3 phones and the asus transformer tablet. My current phone is running a CM9 based rom, but still it doesn't clear these notifications.
Man, I'd love it if it did.
Click to expand...
Click to collapse
I can confirm that it actually did used to clear when viewed on another device, and this is the intended action. It should work exactly like an IMAP e-mail account (say, the GMail app). If you view a message on the device or in a web browser, it is cleared as read on the other. Google Voice used to do the same, and stopped doing so randomly. It's completely a backend problem.
Really wish they would fix this. Still happening on JB. Very annoying for those of us who text from the web all day.
xdp said:
Really wish they would fix this. Still happening on JB. Very annoying for those of us who text from the web all day.
Click to expand...
Click to collapse
Still a problem, go over to the google group link posted above and star the issue to (hopefully) increase it's priority and visibility:
https://code.google.com/p/android/i...s Owner Summary Stars&groupby=&sort=&id=25301
Are there any visual voicemail options for people with the Pixel XL on sprint? I can't seem to get anything working properly.
Would like to know this as well?
You can activate it in phone settings.
jedi38 said:
You can activate it in phone settings.
Click to expand...
Click to collapse
Not sure if it's a carrier thing or because I tried to set it up with Google voice but it only dials into voicemail and none are ever shown on the tab, even though I have a notification for vm
It's been so long since I've had Sprint. Did they move people from their old Sprint VVM app to GV? I've been using GV in place of it on whatever GSM carrier ever since I switched from the Sprint Hero. Works fine on my Pixel XL.
jedi38 said:
You can activate it in phone settings.
Click to expand...
Click to collapse
Screenshot? I don't see this option anywhere
Best option for you guys is set up the Google voice app and enable the option to integrate with the dialer. Hope that works.
This
larsdennert said:
This
Click to expand...
Click to collapse
I couldn't get gv to work. When people called me they heard silence instead of my voicemail. Tried redoing the whole setup, no joy. Super weird. I didn't do the integration with Sprint though, because people sometimes use my gv number
Sprint changed the dialer codes for forwarding messages. I think it is now *73. Google never updated the app.
Sent from my SPH-L710 using XDA-Developers Legacy app
I uploaded a zip but I haven't tested it yet: https://forum.xda-developers.com/pixel/help/sprint-apps-t3575206
stonew5082 said:
I uploaded a zip but I haven't tested it yet: https://forum.xda-developers.com/pixel/help/sprint-apps-t3575206
Click to expand...
Click to collapse
What's the update on this working or not?
kirschdog1 said:
What's the update on this working or not?
Click to expand...
Click to collapse
I was too lazy to try. I'm using Google voice. Sorry
Doesn't work no icon or app is installed when flashing this through recovery.
stonew5082 said:
I uploaded a zip but I haven't tested it yet: https://forum.xda-developers.com/pixel/help/sprint-apps-t3575206
Click to expand...
Click to collapse
I did try this, you don't flash it from what I can tell, you simply copy it over. I don't have root so I simply installed it and it does launch, however, it can't register itself and can't update itself. Sorry for rezing an old topic but this is the only thread I've found where it isn't just straight *****ing about the issue instead of trying to fix it.
To get visual voicemail, it has to be through the carrier. Telus finally got it up here in Canada and I have been using it since launch
Use this
larsdennert said:
Best option for you guys is set up the Google voice app and enable the option to integrate with the dialer. Hope that works.
Click to expand...
Click to collapse
This is what I use, although I am on Verizon. I love it. It's free and will carry over to any service you use.
Thanks for the updated app, but the account verification still doesn't work, it fails. Maybe we need the "my Sprint" app as well?
Edit:Nope
*EDIT
This is a known issue per Google. Thread on their product forum here https://productforums.google.com/for...A/tMN4y-GZAAAJ A huge thank you to uicnren for finding it!
I can't seem to find other reported instances of this when web browsing so thought I'd try here.
For the past week or so, anytime I make a phonecall there is no sound to indicate the phone is actually ringing. It's just silent until someone picks up, I get voicemail, etc.
Conversely every single time someone calls me I'm having to press option 1 to talk to them instead of just answering normally. (this part is a user option I've since disabled).
Not sure if I did something to settings, if this a bug, etc. It's driving me nuts though so any suggestions would be appreciated. I have not tried a factory reset yet because if I can about the hassle I'd like to.
Currently running 8.1 March update, on the non Verizon version. Bootloader is locked, not rooted.
Should also add that I use Google Voice, so maybe the issue is on that end.
Thanks in advance!
Sent from my Pixel 2 XL using Tapatalk
paxderomano said:
I can't seem to find other reported instances of this when web browsing so thought I'd try here.
For the past week or so, anytime I make a phonecall there is no sound to indicate the phone is actually ringing. It's just silent until someone picks up, I get voicemail, etc.
Conversely every single time someone calls me I'm having to press option 1 to talk to them instead of just answering normally.
Not sure if I did something to settings, if this a bug, etc. It's driving me nuts though so any suggestions would be appreciated. I have not tried a factory reset yet because if I can about the hassle I'd like to.
Currently running 8.1 March update, on the non Verizon version. Bootloader is locked, not rooted.
Thanks in advance!
Click to expand...
Click to collapse
I would first try clearing the google phone dialer app cache and data, reboot, and see it helps. If not, then I would uninstall it, reboot, then dl it again from the play store :good:
Or, side load the April OTA update
paxderomano said:
I can't seem to find other reported instances of this when web browsing so thought I'd try here.
For the past week or so, anytime I make a phonecall there is no sound to indicate the phone is actually ringing. It's just silent until someone picks up, I get voicemail, etc.
Conversely every single time someone calls me I'm having to press option 1 to talk to them instead of just answering normally.
Not sure if I did something to settings, if this a bug, etc. It's driving me nuts though so any suggestions would be appreciated. I have not tried a factory reset yet because if I can about the hassle I'd like to.
Currently running 8.1 March update, on the non Verizon version. Bootloader is locked, not rooted.
Thanks in advance!
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
Do you use Google Voice at all?
Badger50 said:
I would first try clearing the google phone dialer app cache and data, reboot, and see it helps. If not, then I would uninstall it, reboot, then dl it again from the play store :good:
Or, side load the April OTA update
Click to expand...
Click to collapse
I'm going to try the April update, the rest didn't work.
igknight said:
Do you use Google Voice at all?
Click to expand...
Click to collapse
Yes I do use google voice. I hadn't even thought of that. COuld definitely ber a google voice issue.
paxderomano said:
Yes I do use google voice. I hadn't even thought of that. COuld definitely ber a google voice issue.
Click to expand...
Click to collapse
The pressing 1 to answer was what made me think of that. I know there is an option to enable/disable that. Not sure about the no ringing issue, however.
igknight said:
The pressing 1 to answer was what made me think of that. I know there is an option to enable/disable that. Not sure about the no ringing issue, however.
Click to expand...
Click to collapse
I just looked through the Gvoice settings and didn't find anything (that I could tell) that does that. But thanks for the suggestion!
I think it is the Screen Calls option, under the Calls settings in the web interface. Don't quote me on that.
I have the same problem regarding not hearing the ringing sound when making a call. I also use Google Voice. I have not experienced the press option 1 to answer problem.
machostallion said:
I have the same problem regarding not hearing the ringing sound when making a call. I also use Google Voice. I have not experienced the press option 1 to answer problem.
Click to expand...
Click to collapse
Okay so I was able to get rid of that (it's the option that asks if you want to hear the name of the caller, definitely doesn't work like I thought it would).
Loaded the April update and still have the issue with outgoing calls.
"Loaded the April update and still have the issue with outgoing calls. "
Same here. It stated happening after installing google voice and uninstalling it.
paxderomano said:
I can't seem to find other reported instances of this when web browsing so thought I'd try here.
For the past week or so, anytime I make a phonecall there is no sound to indicate the phone is actually ringing. It's just silent until someone picks up, I get voicemail, etc.
Conversely every single time someone calls me I'm having to press option 1 to talk to them instead of just answering normally. (this part is a user option I've since disabled).
Not sure if I did something to settings, if this a bug, etc. It's driving me nuts though so any suggestions would be appreciated. I have not tried a factory reset yet because if I can about the hassle I'd like to.
Currently running 8.1 March update, on the non Verizon version. Bootloader is locked, not rooted.
Should also add that I use Google Voice, so maybe the issue is on that end.
Thanks in advance!
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
Press 1 to talk? What do you mean?
paxderomano said:
I can't seem to find other reported instances of this when web browsing so thought I'd try here.
For the past week or so, anytime I make a phonecall there is no sound to indicate the phone is actually ringing. It's just silent until someone picks up, I get voicemail, etc.
Conversely every single time someone calls me I'm having to press option 1 to talk to them instead of just answering normally. (this part is a user option I've since disabled).
Not sure if I did something to settings, if this a bug, etc. It's driving me nuts though so any suggestions would be appreciated. I have not tried a factory reset yet because if I can about the hassle I'd like to.
Currently running 8.1 March update, on the non Verizon version. Bootloader is locked, not rooted.
Should also add that I use Google Voice, so maybe the issue is on that end.
Thanks in advance!
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
maybe? https://productforums.google.com/forum/#!msg/voice/48CgSY067GA/tMN4y-GZAAAJ
uicnren said:
maybe? https://productforums.google.com/forum/#!msg/voice/48CgSY067GA/tMN4y-GZAAAJ
Click to expand...
Click to collapse
Yes, that is it exactly! For whatever reason, I was having zero luck finding anything about it on the product pages. Thank you, I'm glad that it's a known issue and not just me.
uicnren said:
maybe? https://productforums.google.com/forum/#!msg/voice/48CgSY067GA/tMN4y-GZAAAJ
Click to expand...
Click to collapse
pcloadletter1 said:
"Loaded the April update and still have the issue with outgoing calls. "
Same here. It stated happening after installing google voice and uninstalling it.
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pcloadletter, this is apparently a known issue. thread on google product page above. Thanks again uicnren!
Never had an issue with this app doing this before, but here we are. I've made sure my number was correct, and even added the Messages app to MagiskHide (which I've never had to do before). It still is stuck. Eventually it gives up trying to verify, but tapping the button just repeats the same issue again. Any ideas?
GuyInDogSuit said:
Never had an issue with this app doing this before, but here we are. I've made sure my number was correct, and even added the Messages app to MagiskHide (which I've never had to do before). It still is stuck. Eventually it gives up trying to verify, but tapping the button just repeats the same issue again. Any ideas?
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It's really annoying I've had this before. What I did I'd clear data cache in the messages app restart phone then do same again delete data cache then open messages app and try again. If that fails then you have to turn chat off for 7 days don't try turning chat on within the 7 days otherwise it resets to 7 days again. It's a right pain in the but.
I wish I had a answer for you. I was having the same issue on stock, switching to global, switching to eu, etc. Just a couple nights ago I installed magisk and no modules and left my phone alone for a bit (maybe a hour?), When I picked it back up I had 10 encrypted messages I couldn't read come in from a friend that must have came in over the past couple weeks. It was just random.
dalelindley76 said:
It's really annoying I've had this before. What I did I'd clear data cache in the messages app restart phone then do same again delete data cache then open messages app and try again. If that fails then you have to turn chat off for 7 days don't try turning chat on within the 7 days otherwise it resets to 7 days again. It's a right pain in the but.
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Seven days?
Seems excessive. How/where did you get this length of time?
Jhoopes517 said:
I wish I had a answer for you. I was having the same issue on stock, switching to global, switching to eu, etc. Just a couple nights ago I installed magisk and no modules and left my phone alone for a bit (maybe a hour?), When I picked it back up I had 10 encrypted messages I couldn't read come in from a friend that must have came in over the past couple weeks. It was just random.
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That's unfortunate. Have you ever had this issue with any other device?
GuyInDogSuit said:
Seven days?
Seems excessive. How/where did you get this length of time?
That's unfortunate. Have you ever had this issue with any other device?
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Not that wasn't cleared up with a wipe data/cache and restarting the app.
Jhoopes517 said:
Not that wasn't cleared up with a wipe data/cache and restarting the app.
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I tried Dale's suggestion, clearing data and cache and rebooting the phone. After a minute it popped up the message "enabling chat features, we'll let you know when it's ready." Checked the settings 15 minutes later, and it said "Trying to verify..." STILL but the button to manually verify was usable.
This sucks.
This had happened to me ever since I got the phone and since my carrier is Verizon, It didn't work right out the gate and tried so many different solutions.
then I read that it could still be linked to your old phone so i put my sim card back and then turned off features and then popped it back to the OP and then just left the messages app run in the background and then it suddenly said chat features enabled.
I don't know if this will help you but it worked for mine.
wooo000 said:
This had happened to me ever since I got the phone and since my carrier is Verizon, It didn't work right out the gate and tried so many different solutions.
then I read that it could still be linked to your old phone so i put my sim card back and then turned off features and then popped it back to the OP and then just left the messages app run in the background and then it suddenly said chat features enabled.
I don't know if this will help you but it worked for mine.
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I turned it off on my old device (doesn't have service anyway). Still no dice. Ugh!!
I've had multiple issues with apps not sending OTP codes or being able to log in completely, and I even think I've had the same issue you are having when I had "dns.adguard.com" set as my private dns setting. Also, if you use AdAway, that could cause the issue. For some reason I have to disable AdAway to use the Amazon app. Weird.
GuyInDogSuit said:
I tried Dale's suggestion, clearing data and cache and rebooting the phone. After a minute it popped up the message "enabling chat features, we'll let you know when it's ready." Checked the settings 15 minutes later, and it said "Trying to verify..." STILL but the button to manually verify was usable.
This sucks.
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If you have some sort of vpn running, try disabling it and activating chat features. For me it won't work until I turn my vpn off.
is Google carrier services app is up to date on your phone?
TheKnux said:
I've had multiple issues with apps not sending OTP codes or being able to log in completely, and I even think I've had the same issue you are having when I had "dns.adguard.com" set as my private dns setting. Also, if you use AdAway, that could cause the issue. For some reason I have to disable AdAway to use the Amazon app. Weird.
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Oh yep, in fact I had another thread about that. Turns out the new AdAway seems to inadvertently block a lot of things. Try adding "*amazon*" (without quotation marks) to the whitelist. PayPal was another I needed to add to the whitelist. I also added Google to see if it'd work for this, but nah... No such luck.
chetly968 said:
If you have some sort of vpn running, try disabling it and activating chat features. For me it won't work until I turn my vpn off.
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No VPN in my case, that I'm aware of.
dexlemaffo said:
is Google carrier services app is up to date on your phone?
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Yes. I did find it disabled, oddly, so it's enabled and up to date now. Matter of fact, I even installed the latest from APKmirror.
GuyInDogSuit said:
Oh yep, in fact I had another thread about that. Turns out the new AdAway seems to inadvertently block a lot of things. Try adding "*amazon*" (without quotation marks) to the whitelist. PayPal was another I needed to add to the whitelist. I also added Google to see if it'd work for this, but nah... No such luck.
No VPN in my case, that I'm aware of.
Yes. I did find it disabled, oddly, so it's enabled and up to date now. Matter of fact, I even installed the latest from APKmirror.
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Thanks for the Amazon tip! I was trying to figure it out for the longest time. Even tried the hard way of adding it a long time ago. Just got used to disabling it to use the app or using Amazon through a browser.
It always takes a minute for my chat features to be enabled. Whenever I get a new phone, I always get the message saying "chat features are unavailable for this device" then after a few hours/days, the pop up says that they're ready. I think I leave Messages open in the background. Never had to disable it on the previous device. T-Mobile user here.
TheKnux said:
Thanks for the Amazon tip! I was trying to figure it out for the longest time. Even tried the hard way of adding it a long time ago. Just got used to disabling it to use the app or using Amazon through a browser.
It always takes a minute for my chat features to be enabled. Whenever I get a new phone, I always get the message saying "chat features are unavailable for this device" then after a few hours/days, the pop up says that they're ready. I think I leave Messages open in the background. Never had to disable it on the previous device. T-Mobile user here.
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Sure thing, glad I could help. If anything, though, you should thank @terlynn4 for that whitelisting suggestion.
In my case this has been going on for a good few days. I've done websearches and researched all the possible causes and solutions I could find, but nothing has worked in my case. Yet. I think the main issue is that I'm not getting the authorization code that Google sends via a short-code service text or whatever those are called.
GuyInDogSuit said:
Sure thing, glad I could help. If anything, though, you should thank @terlynn4 for that whitelisting suggestion.
In my case this has been going on for a good few days. I've done websearches and researched all the possible causes and solutions I could find, but nothing has worked in my case. Yet. I think the main issue is that I'm not getting the authorization code that Google sends via a short-code service text or whatever those are called.
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Usually when I don't receive the code, it's because AdAway or private DNS settings as stated before. But since you're not using any of those, I'm not sure what else would be preventing from sending the code. Is there any way you can use the Messages for Web feature, bring up your messages on PC, send the code that way and see if it comes up on the web?
I had the exact same issue as you, the issue was that Verizon still had my old phone associated with my account. Verizon support asked my for my iccid (16 digit number physically printed on the sim card), and after they associated it with my new phone I received the backlog of all the sms from short codes that I had missed and rcs verified after 15 minutes and a reboot.
R. Daneel Olivae said:
I had the exact same issue as you, the issue was that Verizon still had my old phone associated with my account. Verizon support asked my for my iccid (16 digit number physically printed on the sim card), and after they associated it with my new phone I received the backlog of all the sms from short codes that I had missed and rcs verified after 15 minutes and a reboot.
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LMAO, was that what it was? Funnily enough, now that you mention that, that might be the case for me as well. I had recently jumped from a OnePlus 7T to the 9 Pro, and everything had transitioned smoothly, other than this.
TheKnux said:
Usually when I don't receive the code, it's because AdAway or private DNS settings as stated before. But since you're not using any of those, I'm not sure what else would be preventing from sending the code. Is there any way you can use the Messages for Web feature, bring up your messages on PC, send the code that way and see if it comes up on the web?
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I could give that a try, sure. I do have access to a PC/web browser.
GuyInDogSuit said:
LMAO, was that what it was? Funnily enough, now that you mention that, that might be the case for me as well. I had recently jumped from a OnePlus 7T to the 9 Pro, and everything had transitioned smoothly, other than this.
I could give that a try, sure. I do have access to a PC/web browser.
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Let me know if it works for you. Sounds ridiculous, but it might actually work.
TheKnux said:
Let me know if it works for you. Sounds ridiculous, but it might actually work.
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I don't think it did. Or would. Still no message on either end. Something isn't allowing it to be sent in the first place, it seems.
R. Daneel Olivae said:
I had the exact same issue as you, the issue was that Verizon still had my old phone associated with my account. Verizon support asked my for my iccid (16 digit number physically printed on the sim card), and after they associated it with my new phone I received the backlog of all the sms from short codes that I had missed and rcs verified after 15 minutes and a reboot.
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I had the exact same issue on verizon, but with a globel version. Wouldnt recognize the phone at all. After calling, they pushed me to tech support. Because the phone isnt in their system, the guy had to take an IMEI from another CDMA-Less phone, and enable the CDMA-Less feature. Then he put my IMEI back. Rebooted, and got 2 days worth of texts, and chat features enabled instantly.
The guy said there's a chance that "cleaners" will comb through accounts and reset it, but if it happens, I just have to do the same thing again.