Hey guys, I have a serious problem logging into my Pixel 6 pro. I basically locked myself out of it, as it seems.
I just wanted to add a pin code to my e-sim and went to the security settings to do so.
My phone asked for th PUK number which entered from the information card I received from my provider. Then it asked me to enter and confirm my new pincode. As soon as I did so, it said wrong PUK number. If you want you can deactive your esim to use the phone without mobile connection which I don't want, obviously.
Does anyone have an explanation for that? As I told you the puk is definitely correct.
The only reason I can think of why the PUK is incorrect is that the phone activated my old esim (something I asked my provider to do shortly before it happened).
Long story short I cannot log in anymore, Hard reset did not help me and I am about to send in the phone to the google support.
Is there a way around the puk pin request? My phone is not rooted and unfortunately debugging is also not active yet.
I am really clueless and hope that you can help me!
Best reagrds from Germany!
Jan
Related
I upgraded my MDA2 to wm2003SE, no extended rom. It worked okay for a while (some quirks, nothing major). I started installing applications to it (citrix, ring tone programs). I ended up having to cold reset it, as it was hanging a couple of times. I got it back to a working unit, and was able to make and receive calls on the device.
This morning, I went to use it, and all of a sudden, there is a message on the phone saying: "SIM card blocked. Please enter the PUK. You can still make emergency calls if your provider supports it." I can't make any calls, nor do I receive any signal.
I downloaded the xda2unlock app, and attempted to unlock the phone. and it said that the phone was already unlocked!! I'm kind of stuck now, I seem to have a great PDA, but no freaking phone!
Any ideas????
PUK is normally the super pin. Don´t know how it is in the US, bur here in Germany you can enter 3 times the wrong pin. After this you require the super pin (PUK). It shhould be delievered with your mobil contract. It do not have anything to do with the phone....
HTH
Stefan
Thanks,
Man, I'm really having a blonde moment today...not only did I miss the fact that it was sim *b*locked, and not locked, I posted this twice.
Thanks for helping me out on this. I have no idea how simblock got turned on, since I never use a pin on my phone, but its unlocked now.
PUK means Personal Unblocking Code - A code used to unblock a blocked SIM card, obtained from your network or service provider.
Just bring your contract to the Service Provider and they will give you your PUK. You can also change new SIM card keeping your current number.
whenever i get a message from t-mobile it says its sent from one of my facebook contacts. not even someone i have in my phone contacts, just someone i have on facebook.
any ideas how to rectify this?
I get this on Orange too lol
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
me too on t mobile, its bizarre! heard a lot of reports of this. haven't tried to find a fix is there one?
Me too. On Generic rom too.
See my post, started yesterday morning
http://forum.xda-developers.com/showthread.php?t=659385
btw. anybody know whats the default PIN code for tmob sims? or do i have to ring them up to get it ?
cez10 said:
btw. anybody know whats the default PIN code for tmob sims? or do i have to ring them up to get it ?
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Google is your friend! Search for T-mobile SIM PIN.... if you had done you would have found this in the first post.. probably quicker than posting here & waiting for my reply too
The PIN code for your T-Mobile SIM card is printed on the delivery slip that comes with the SIM card.
If in doubt, try T-Mobile's default PIN code for SIM cards, which is 1210.
Note that you get three tries to enter the PIN, and your phone will be locked if you fail after these tries. You'll then need to contact T-Mobile to get a PUK code.
1210 or 1212 i think ... dunno should be on the SIM pack on the letter.
zippyioa said:
Google is your friend! Search for T-mobile SIM PIN.... if you had done you would have found this in the first post.. probably quicker than posting here & waiting for my reply too
The PIN code for your T-Mobile SIM card is printed on the delivery slip that comes with the SIM card.
If in doubt, try T-Mobile's default PIN code for SIM cards, which is 1210.
Note that you get three tries to enter the PIN, and your phone will be locked if you fail after these tries. You'll then need to contact T-Mobile to get a PUK code.
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Click to collapse
hehe thanks lol, i actually thought about googling it after ive written a post, suppose it was just a silly mans reaction to write here instead of googlin and yeah 1210 worked thanks anyway guys
thanks guys, i needed the pin too.
Hi All,
I have bought an unlocked HTC about 3 years ago, and basically, this works with any SIM. I have used it all over Europe, with no problems. However I am having trouble using it here in the UK.
Any ideas as to why this is happening?
How about some more information, eg what sim, what troubles, etc.
cronus101 said:
How about some more information, eg what sim, what troubles, etc.
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Click to collapse
The SIM is Vodafone, and I cannot connect to the network, ie no calls or sms. I tried the SIM in another phone and it works. So it is the HTC that is giving problems. And I am sure that the HTC is unlocked, since I have tried other SIM cards when in Europe and all of them worked.
I have another SIM from Vodafone from another country in Europe, and it does not work either inside the HTC.
Possible cure?
If you don't have a SIM PIN, try setting one. If you already have one, skip that step. Then, try changing your screen security, for example from Slider to a PIN and then back to Slider.
I put a known good SIM in my phone in the UK and had no wireless connectivity until I forced the phone to ask me for my SIM pin while it was running (i.e., not on boot - rebooting didn't help). For some reason, changing the screen security triggered a request to enter the SIM pin, and then suddenly wireless was back.
I can't repeat the cause of the lost connectivity, but I have repeated this cure on subesquent occasions when I've lost wireless.
Take your HTC to Vodafone. There might be some settings missing.
Sent from my HTC Desire using Tapatalk 2
PatC11 said:
If you don't have a SIM PIN, try setting one. If you already have one, skip that step. Then, try changing your screen security, for example from Slider to a PIN and then back to Slider.
I put a known good SIM in my phone in the UK and had no wireless connectivity until I forced the phone to ask me for my SIM pin while it was running (i.e., not on boot - rebooting didn't help). For some reason, changing the screen security triggered a request to enter the SIM pin, and then suddenly wireless was back.
I can't repeat the cause of the lost connectivity, but I have repeated this cure on subesquent occasions when I've lost wireless.
Click to expand...
Click to collapse
I tried doing what you said but it never asked me for a SIM PIN. I tried to change the SIM PIN but there is already one and I do not remember it
jmonfu said:
I tried doing what you said but it never asked me for a SIM PIN. I tried to change the SIM PIN but there is already one and I do not remember it
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Click to collapse
Hope you've got your PUK code handy. You're going to need it next time you have to turn your phone on!
PatC11 said:
Hope you've got your PUK code handy. You're going to need it next time you have to turn your phone on!
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Click to collapse
Actually I did not need it!
And an update, I took the phone to the store and they fixed the problem. They guy at the counter entered something on the phone and it started working. Guess I had some missing setting.
jmonfu said:
Actually I did not need it!
And an update, I took the phone to the store and they fixed the problem. They guy at the counter entered something on the phone and it started working. Guess I had some missing setting.
Click to expand...
Click to collapse
Good news. But you're still gonna need that PUK code one day if there's a SIM pin and you don't know it!
PatC11 said:
Good news. But you're still gonna need that PUK code one day if there's a SIM pin and you don't know it!
Click to expand...
Click to collapse
I will only worry when that happens
I have been reading some really scary things regarding Sim Cards and viruses or malware or whatever and am wondering if I should change my sim card. A part of me thinks that the idea of a Sim card being infected is silly, but at the same time, I really would not know, lol.
If I were to upgrade my sim card...
Would it put my unlimited data at risk? (Verizon)
How would I go about changing my Sim? Could I use the sim that came with my note 4?
Also, should anyone even worry about their sim cards? o .0
SIM cards are free at corporate stores and you will not lose your unlimited.
Just take your phone in and ask for a new SIM. If they ask why tell them you've been getting errors or something. It takes like 5 minutes if there's no wait.
I don't think you can do a SIM swap online but you probably can by calling customer service from a different phone
Edit: If you call CS for a SIM swap make sure you have your other SIM on hand for the ICCID
Ah.. I see!
I actually tried to do a sim swap at home because google made it seem simple; however, it never worked to my knowledge. At first, I popped in the sim and it said that it was setting up, but never finished. While my phone was trying to activate with the new sim card, I went to the verizon wireless website and tried to activate my phone there, but could not find my phone listed in the section with previously activated phones. I did not try the option to activate a phone that wasn't registered already and just backed out. I did not - to my knowledge - see any screen indicating plan changes so I'm assuming that I did not do anything that could compromise my plan(?). When I dialed the number for activating sim cards, it went to the visual *611 screen and claimed that it did not recognize my number and asked me to log in to my verizon account. After doing so, nothing seemed to happen and it just sent me back to my home screen.
In hindsight, I probably should have stopped after it asked me to log in to my verizon account, but I suppose now all I can do is wait and ask questions to ease my anxiety x_x
JippleStar said:
Ah.. I see!
I actually tried to do a sim swap at home because google made it seem simple; however, it never worked to my knowledge. At first, I popped in the sim and it said that it was setting up, but never finished. While my phone was trying to activate with the new sim card, I went to the verizon wireless website and tried to activate my phone there, but could not find my phone listed in the section with previously activated phones. I did not try the option to activate a phone that wasn't registered already and just backed out. I did not - to my knowledge - see any screen indicating plan changes so I'm assuming that I did not do anything that could compromise my plan(?). When I dialed the number for activating sim cards, it went to the visual *611 screen and claimed that it did not recognize my number and asked me to log in to my verizon account. After doing so, nothing seemed to happen and it just sent me back to my home screen.
In hindsight, I probably should have stopped after it asked me to log in to my verizon account, but I suppose now all I can do is wait and ask questions to ease my anxiety x_x
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You have to call that number from a different phone. Your phone doesn't hold your phone number so just popping a new SIM won't do anything.
You could try to do the "activate device" thing online but I don't know if there's an option to use a different SIM.
PizzaSauce said:
You have to call that number from a different phone. Your phone doesn't hold your phone number so just popping a new SIM won't do anything.
You could try to do the "activate device" thing online but I don't know if there's an option to use a different SIM.
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Cool! Now I know
Thanks for your incredible fast help!
My phone updated overnight and I woke up to the invalid sim. After reading through these forums I understand now why that happened and why I can't fix it. I run this phone through cricket and after reading some of the posts on here, I went ahead and paid for an unlock code. Problem is I have no way of entering it even with the service codes. Did this update block being able to enter unlock codes? BTW only reason I did this is because Sprint gave me the run around by stating that even though the phone is eligible for unlock, the previous owner has to call even though I already had the owners permission and all the info I needed and then it could take 2-3 days. I figured why not buy a code, didn't realize I would need a remote unlock figuring that I could get that screen to come up. My question is, is there some way of forcing the screen to enter the SPC or NPK codes to unlock the phone or am I just out 8 dollars and need to find another service that could do it remotely? Also how reliable are these remote unlocks?
The short answer is no.
Sprint doesn't use unlock codes for their devices.
Even you did manage up bring up the sim unlock prompt the code wouldn't work. You're out $8 unfortunately. You're gonna need to find someone to do it remotely.
Jdelrio99 said:
My phone updated overnight and I woke up to the invalid sim. After reading through these forums I understand now why that happened and why I can't fix it. I run this phone through cricket and after reading some of the posts on here, I went ahead and paid for an unlock code. Problem is I have no way of entering it even with the service codes. Did this update block being able to enter unlock codes? BTW only reason I did this is because Sprint gave me the run around by stating that even though the phone is eligible for unlock, the previous owner has to call even though I already had the owners permission and all the info I needed and then it could take 2-3 days. I figured why not buy a code, didn't realize I would need a remote unlock figuring that I could get that screen to come up. My question is, is there some way of forcing the screen to enter the SPC or NPK codes to unlock the phone or am I just out 8 dollars and need to find another service that could do it remotely? Also how reliable are these remote unlocks?
Click to expand...
Click to collapse
Also when doing a remote unlock ask seller if it unlocks apn menu also or that particular sellers in no good to you as you will have service but no data or no mms