Related
Yupper.
Sick of waiting, figured I'd give the 611/Retention scheme a try and was surprised when the CSR went ahead and processed my order with no hassles whatsoever. Never even had to do the whole retention thing. Retail price was $350 -$50 loyalty discount w/ waived upgrade fee and $50 MIR(form being snail mailed she said).
Take it for what it's worth...there still isn't an "official release date for retail" and maybe I just got lucky, but there it is.
TreyDizzle said:
Yupper.
Sick of waiting, figured I'd give the 611/Retention scheme a try and was surprised when the CSR went ahead and processed my order with no hassles whatsoever. Never even had to do the whole retention thing. Retail price was $350 -$50 loyalty discount w/ waived upgrade fee and $50 MIR(form being snail mailed she said).
Take it for what it's worth...there still isn't an "official release date for retail" and maybe I just got lucky, but there it is.
Click to expand...
Click to collapse
The core stores will be able to sell the Tilt 2 on the 18th of this month.
On the phone ordering now, but they have to go through their system and not the website. Through retail/611
got mine thru CSR too. ordered it this morning.
I called them, tried to get transferred to retentions but they wouldn't transfer because they said that retentions is an internal department. so I asked the CS rep if I could upgrade to the tilt 2.
I told her I would go to T-mo since they sell the phone for $50 on the win-mo website, so she dropped it to 300, then took an additional 50 off for loyalty. so I paid 250 w/ MIR.
I couldn't wait any longer. ridiculous AT&T. ridiculous.
I ordered mine as well this morning and hoping it will come tomorrow since it is overnight shipping
Just ordered mine!
$350 - 50 MIR, and the CSR was very nice -- she waived my upgrade and Premium shipping fees.
Bit miffed I couldn't get it at the prices some people were getting through Premier -- or sooner, for that matter -- but I'll live.
No one is getting cheaper than that because people are just talking since no one is ready to show the receipt
zelendel said:
The core stores will be able to sell the Tilt 2 on the 18th of this month.
Click to expand...
Click to collapse
What are "core stores"? Are they official At&t retail stores and not "retail partners"?
$125 Got it today
I had already posted this in another thread.
I paid the $350 +TAX will obiously use the $50 rebate. Got FedEx next day shipping for free. Got a $175 credit onto my account to offset the cost of the phone. So my price will be $125 +TAX all said and done. It wasnt very hard to get them to work with me. Since they credited the account not discounting the device I will still get to use the MIR.
Good Luck everyone. Hope to see you get great deals!
vikramdhani said:
No one is getting cheaper than that because people are just talking since no one is ready to show the receipt
Click to expand...
Click to collapse
cheaper then what? i got mine for 199.99. i'll show you the receipt when i receive my phone on friday if you want.
Some stores have already gotten tilt 2s in. And some will already sell them before oct. 18th. One store here got 4 in today when I stopped in looking for a case for mine and said they would sell them today. Granted many stores may not see them till the 18th or sell them till then. You can always call around as I did to find out. I ordered mine thru rententions yesterday (I got it today 299.99 free overnight shipping plus a 50.00 mail in rebate =249.99) It all depends what rep you get, what mood there in and how generous they feel.
For those of you who are getting the tilt 2 for ~$249.99, is this with a new 2 year contract??
BzeBwoi said:
For those of you who are getting the tilt 2 for ~$249.99, is this with a new 2 year contract??
Click to expand...
Click to collapse
Yep. That's what I got mine for. I didn't mind re-upping.
Hi,
Just ordered mine from 611/CSR.
Rep I spoke to gave no indication it was not available and I played along, I just want my Tilt2. Got it for $299.99 plus MIR (Had a $50 upgrade credit available)
So should have it in 2 Bus. days.
Thanks for the heads-up.
Picked mine up at a corporate store last night. I did not previously order one or have one on reserve, just called as asked. They said they received a few in their shipment yesterday (10/14 US, 14/10 for those on the other side of the lake).
vwauditech said:
I had already posted this in another thread.
I paid the $350 +TAX will obiously use the $50 rebate. Got FedEx next day shipping for free. Got a $175 credit onto my account to offset the cost of the phone. So my price will be $125 +TAX all said and done. It wasnt very hard to get them to work with me. Since they credited the account not discounting the device I will still get to use the MIR.
Good Luck everyone. Hope to see you get great deals!
Click to expand...
Click to collapse
How did you do that? Did you just ask them straight up or did you have to play some games with them? I'd like to know.
I just picked up my Tilt 2 from a retail store. The lady seemed more than happy to sell it to me. She said they got 3 in and she didn't seem to know anything about the 18th release date.
I did call numerous other stores before I ended up at the one that sold me the phone. One store said they only had the Pure in, another said the release date was the 18th, another said that they got the Tilt 2 in but was unable to sell it at the non-commitment price because they had so little in (I then asked her how long she thought I would have to wait before I could buy it at the non-commitment price, and she said 'about a month').
Anyway, i'm just glad I got the phone. I am loving it. The screen is beautiful and I haven't encountered any issues so far. Totally worth the $499 I paid.
Yay!!
I just got mine last night! I have a family member who works at one store and I know people from the CSR's up to the Reigonal Mgrs. They all have been told to say the 18th...a Sunday?? But they started getting shipments as of yesterday.
Some stores are going to have MS people setup Kiosks and show people the Pure and the Tilt 2.
Now... when to start flashing.
See ya Fuze... it was great while it lasted! 8)
Just confirming.. I ordered my through 611... Did not have to ask for retention.
$199 with the $50 rebate.
Overnight Shipping $14.95
Looking forward to getting the tracking number. Wonder if I will get it on Saturday?
sphinx88 said:
Just confirming.. I ordered my through 611... Did not have to ask for retention.
$199 with the $50 rebate.
Overnight Shipping $14.95
Looking forward to getting the tracking number. Wonder if I will get it on Saturday?
Click to expand...
Click to collapse
What did you say or do to get that price + rebate?
Ok so I pre ordered the second it went live and my order went through for 32GB carbon 5x and it didn't charge me tax. BUT I had to cancel it because it was shipping to my old address which I forgot to change.... So I called google and they said I would have to cancel the whole order, so I did and re ordered then it was like 4 hours since it went live and then it showed me having to pay $40~ tax.
If I didn't cancel my first order would my order go through and I would not have to pay tax? or would it be the same either way? Did anyone else get a pre order without tax?
View attachment 3500319
Death and taxes....
They taxed both my orders, I cancelled the next day and reordered. 29 bucks (USD). =(
I was being an F5 ninja and preordered immediately and I was charged tax
btort1 said:
Ok so I pre ordered the second it went live and my order went through for 32GB carbon 5x and it didn't charge me tax. BUT I had to cancel it because it was shipping to my old address which I forgot to change.... So I called google and they said I would have to cancel the whole order, so I did and re ordered then it was like 4 hours since it went live and then it showed me having to pay $40~ tax.
If I didn't cancel my first order would my order go through and I would not have to pay tax? or would it be the same either way? Did anyone else get a pre order without tax?
View attachment 3500319
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Click to collapse
It all depends in which state you live in. I will being typing my experience with two products from the Google Store
First off, I live in a state where tax is not charged when ordering from Google. So when the Huawei Watch was up to order from the Google Store, I bought it and was not charged tax. I bought the Nexus 5X a couple of weeks later and got charged tax. I was wondering why, but didn't look into it further. Then, I remembered I did not get taxed for the Watch so I tried adding the Watch to my cart and checking out to see if I would get taxed, and I did. I looked at https://support.google.com/store/answer/6160272?hl=en and saw my state not being listed, thus I shouldn't be taxed. I contacted Store support and they confirmed I was not supposed to get taxed. They told me to contact them again once my product ships out so I can be refunded the tax.
TL;DR Possibly a system error. Contact Google
0.0 said:
It all depends in which state you live in. I will being typing my experience with two products from the Google Store
First off, I live in a state where tax is not charged when ordering from Google. So when the Huawei Watch was up to order from the Google Store, I bought it and was not charged tax. I bought the Nexus 5X a couple of weeks later and got charged tax. I was wondering why, but didn't look into it further. Then, I remembered I did not get taxed for the Watch so I tried adding the Watch to my cart and checking out to see if I would get taxed, and I did. I looked at https://support.google.com/store/answer/6160272?hl=en and saw my state not being listed, thus I shouldn't be taxed. I contacted Store support and they confirmed I was not supposed to get taxed. They told me to contact them again once my product ships out so I can be refunded the tax.
TL;DR Possibly a system error. Contact Google
Click to expand...
Click to collapse
Ahh I see, I think there was an error the first time and didn't charge me. But I live in California which they do tax, and the old address was in california as well. I could have saved $40 :crying:
I'm looking for anyone who can help me out with any photo's or proof of their $100 playstore credits from Bell. I preordered the Pixel XL on October 6th, received the phone October 24th, and should have received my credit by October 25th, it's now the 30th and I have received nothing, I've been on the phone with Bell countless times, I've been in store twice, and been in contact with google twice with no avail.
Bell keeps trying to tell me this promotion doesn't exist and they don't show anything about it and that I need to take it up with Google. Google tells me I bought the phone with Bell so the preorder offer is to only be fulfilled with Bell.
It's an endless loop that I've been suffering through for the last 7 hours and I'm looking for any proof of this offer so I can send it to them or possibly lawyers because they seems to be trying to hide their ass and playing it off like nothing like this existed. The only information I can now find on this offer is on MobileSyrup with a list of the offers that were listed for preorders.
Since the phone was released, all carriers have now charged their preorder pages so not show the preorder offers (obviously, because the preorders can no longer be preordered)
Rogers was offering a free chromecast and a $50 playstore credit, Bell and Telus were both offering $100 playstore credits, and Google directly was offering a free Daydreamer VR voucher for when it's released.
So please, any help on this, confirmations from Bell texts showing you received a code, pictures of the preorder offer proving there was a $100 playstore credit offered, emails or sms showing proof of this offer, screen shots of their webpage, anything because they're trying to screw me out of this and if I had known this was going to be such a pain in the ass to get my $100 credit I would have just bought it from Google and got a VR voucher instead.
VeeDaub said:
I'm looking for anyone who can help me out with any photo's or proof of their $100 playstore credits from Bell. I preordered the Pixel XL on October 6th, received the phone October 24th, and should have received my credit by October 25th, it's now the 30th and I have received nothing, I've been on the phone with Bell countless times, I've been in store twice, and been in contact with google twice with no avail.
Bell keeps trying to tell me this promotion doesn't exist and they don't show anything about it and that I need to take it up with Google. Google tells me I bought the phone with Bell so the preorder offer is to only be fulfilled with Bell.
It's an endless loop that I've been suffering through for the last 7 hours and I'm looking for any proof of this offer so I can send it to them or possibly lawyers because they seems to be trying to hide their ass and playing it off like nothing like this existed. The only information I can now find on this offer is on MobileSyrup with a list of the offers that were listed for preorders.
Since the phone was released, all carriers have now charged their preorder pages so not show the preorder offers (obviously, because the preorders can no longer be preordered)
Rogers was offering a free chromecast and a $50 playstore credit, Bell and Telus were both offering $100 playstore credits, and Google directly was offering a free Daydreamer VR voucher for when it's released.
So please, any help on this, confirmations from Bell texts showing you received a code, pictures of the preorder offer proving there was a $100 playstore credit offered, emails or sms showing proof of this offer, screen shots of their webpage, anything because they're trying to screw me out of this and if I had known this was going to be such a pain in the ass to get my $100 credit I would have just bought it from Google and got a VR voucher instead.
Click to expand...
Click to collapse
The free VR was only available in the US.
Okay well Google told me the only offer they had was for a free VR with preorder, that was when I talked to them earlier today so maybe the person I was speaking with from Google didn't know what was a US offer only, regardless, this is mainly to figure out the Bell preorder offer and according to the local Bell location here, there was 15 preorders at that store and I'm the only person who has come back to say they didn't receive the playstore credit, the local Bell employees are also aware of this offer and have told me that I should have received a text within 24 hours of activating the phone before the 24th and within 48 hours after activating the phone after the 24th, which I activated on the 24th at 8:11pm EST, I still haven't received anything and Bell actually just called me back right now saying they were so and so supervisor who is over looking this issue and she's flat out telling me this doesn't exist and they have never offered this deal. They are flat out lying, I saw it on their website for preorders, and on mobile syrup.com they also quote the identical offers I saw and that's the only source I can find to confirm this was a real offer.
The lady that also called me just now was extremely rude trying to tell me I had to fill out some magical three forums to get the voucher that she previously told me doesn't exist and that I didn't fill them out right which is why I didn't get the preorder, yet I have a receipt and preorder number confirming I do in fact have a preorder about this and have emails to thank me for preordering a Pixel XL with Bell.
Any information from any websites, the more information I have, the more I can prove this offer was real because Bell is flat out lying by telling me this offer does not exist, and within the same call they then told me I didn't fill out the forum for this offer correctly, the offer they just told me doesn't exist.. so something fishy is going on, I've also recorded all calls I've made today as proof because they're trying to pull some sneaky crap right now and I don't trust them at all anymore.
This is the link that quotes the exact sales Bell advertised on their website however white/silver one was only for the pixel in 32gb and 128gb was only offered for the pixel xl and the pixel xl was only offered in black.
At the time of pre-order the 128gb model said sold out so I was never given an option for the xl, only black 32gb at the local bell store.
http://mobilesyrup.com/2016/10/04/h...ing-for-google-pixel-and-pixel-xl-pre-orders/
However, as the phone is now released, Bell changed their website because the "pre-order offer" is no longer in effect since it's been released so that link now brings you to the normal order page for the pixel, which is why Bell is now telling me that offer never existed and I'm apparently making it up and there's a magical form that she hung up on me when I asked her what forum it is so I can ask the local store what forum this is for the preorder to make sure it was filled out and that's how I got my pre-order receipt.
I had the exact same issue. Also got it from Bell with a preorder. I made sure to ask the rep when I ordered about the promotion and she told me I would receive a text message with the code on Oct 25. Long story short...received no such message. Called Bell...they pushed me off to Google. Google pushed me back to Bell. I called Bell again and they acted like I was making it up. I referenced their site had said it but how now changed...I told them about a Mobil Syrup Tech site that still mentioned it and even brought up Rogers having a promotion to...but instead of $100 Google Play Credit...with Rogers it was $50 and a free Chromecast. They eventually agreed to give me a $100 plus tax bill credit instead. I accepted this and then got a $115 credit on my bill. Good luck. Bell is trying to screw us and the fact that they gave me the bill credit made me believe they knew they had done wrong. Wonder how many others they've screwed this way.
Bell phone me again just now and it was someone higher up telling me they're sorry for the issues of me having to call them 6 times today so they did the identical thing, $107.98 bill credit on my next bill so we'll see if it was actually applied on November 7th.
This is pretty shady of them, next promotion I'm taking pictures of all evidence that it actually existed before ever applying for it. Live and let learn that no company can apparently be trusted.
Glad I'm not the only one though. Hopefully they make amends on this and start actually giving out the credit they promised customers.
VeeDaub said:
Bell phone me again just now and it was someone higher up telling me they're sorry for the issues of me having to call them 6 times today so they did the identical thing, $107.98 bill credit on my next bill so we'll see if it was actually applied on November 7th.
This is pretty shady of them, next promotion I'm taking pictures of all evidence that it actually existed before ever applying for it. Live and let learn that no company can apparently be trusted.
Glad I'm not the only one though. Hopefully they make amends on this and start actually giving out the credit they promised customers.
Click to expand...
Click to collapse
I plan on doing the same thing with any future promotions. Glad it got worked out for you.
VeeDaub said:
I'm looking for anyone who can help me out with any photo's or proof of their $100 playstore credits from Bell. I preordered the Pixel XL on October 6th, received the phone October 24th, and should have received my credit by October 25th, it's now the 30th and I have received nothing, I've been on the phone with Bell countless times, I've been in store twice, and been in contact with google twice with no avail.
Bell keeps trying to tell me this promotion doesn't exist and they don't show anything about it and that I need to take it up with Google. Google tells me I bought the phone with Bell so the preorder offer is to only be fulfilled with Bell.
It's an endless loop that I've been suffering through for the last 7 hours and I'm looking for any proof of this offer so I can send it to them or possibly lawyers because they seems to be trying to hide their ass and playing it off like nothing like this existed. The only information I can now find on this offer is on MobileSyrup with a list of the offers that were listed for preorders.
Since the phone was released, all carriers have now charged their preorder pages so not show the preorder offers (obviously, because the preorders can no longer be preordered)
Rogers was offering a free chromecast and a $50 playstore credit, Bell and Telus were both offering $100 playstore credits, and Google directly was offering a free Daydreamer VR voucher for when it's released.
So please, any help on this, confirmations from Bell texts showing you received a code, pictures of the preorder offer proving there was a $100 playstore credit offered, emails or sms showing proof of this offer, screen shots of their webpage, anything because they're trying to screw me out of this and if I had known this was going to be such a pain in the ass to get my $100 credit I would have just bought it from Google and got a VR voucher instead.
Click to expand...
Click to collapse
Here I went with Play store directly instead of Bell and I got nothing at all.
Google was offering 2 month of Google music with the pixel but I didn't get it because I had a Google music trial in the last year...
I wish I would've been with Bell.
Hi all
is that time of the year again
As you can imagine the fever is on and although this year samsung has a longer pre-order window (i think last year it shipped after 2 weeks) i know at least in UK and EU the preorders are open - including for those like myself that are doing it via the upgrade lounge.
Now i tried last night 2x in vain to successfully complete the upgrade but the only thing i have managed to get is 2 credit agreements with klarna and 2x deposits paid - with no phone actually ordered
i have spoken with Sam this morning and they said they are having issues with the upgrade and generally orders and will send an update email 24-48h hopefully sorting this out somehow...TBC
i have to say is very annoying that every year is happens - is like they dont learn any lessons to be prepared or open up in stages the upgrade
hopefully it will get sorted and i will have a pre order soon
when i was placing the upgrade it asked me to select a shipping date starting march 9th - but on the website it said shipping 8th march but get it a few days earlier if you preorder - whatever that means - will have to go thru all the palpitations again:
i went for the ultra black although for upgrade people the only option available is 128GB (im buying an 500GB SD) and 12GB RAM
that been said - im switching from s10 so for me it will be quite a jump in size
the only real disappointment is the 120HZ locked at 1080p - hope a future Software release will change that to 2K - but will see
how's everyone else's experience so far with pre-ordering, excitement thoughts etc?
thanks all and here's to March 9th (or 6th)
I am not in the UK - I am in the USA but I thought I would share my experience. Here, we can only ask to RESERVE our Phone, I am ordering the S20 Ultra 512 GB on ATT - I am also taking advantage of the TRADE IN and will be sending my PIXEL 4XL and will get $600 for the trade, plus the Earbuds (or an additional 200 credit) all in - my total cost after the trade in will $999 US and I will have a new pair of Earbuds. If they let me, I will probably just take that as a credit and get the price down to $799. I believe I will be able to actually order the phone on the 22nd (I forget exactly what they said) but it did say it would be shipped to arrive by the 6th.
I can't wait!
I am in the UK , and just had a similar problem. Put in last years upgrade loan number. It replied and said I could order the upgrade , chose the ultra , filled in details of old phone (s10 plus). chose delivery date ( 10 March earliest), did a couple of other box ticking, then redirected to Klarna , filled in all the details . Passed the checks, filled in bank details , paid the deposit by card, that was successful. I can't remember much else other than I was redirected back to samsung requesting by login credentials. After logging in I still had the items in the basket. I received an email from Klarna saying the direct debit had been set up. My credit card has been debited by Klarna. So I don't know if it is ordered or just paid for the experience . Anyway cut long story short, spoke to samsung customer support , they said they are waiting for Klarna to let their system know that credit has been set up and that I should get an email from samsung within 24 hours detailing the order.
at least u didnt do it 2x like i did
d'oh
seems samsung is still scrambling in the dark to fix the upgrade lounge issues - just got a text saying they still dont know what happened and are investigating ...i mean really how hard can it be - is multi billion company!!
Yeah I`m in the USA and we can`t pre-order until the 21st, I did do the the RESERVE for the pre-order, and since I did the RESERVE to pre-order thing i will get 35.00 credit on top of the 200.00 , which can not be used on the price of any of the S20`s models, it`s in the fine print, so I `ll probably just use it towards the galaxy active 2 watch. also I will be trading in my Pixel 4 xl and getting the 600.00 trade in, plus I`m selling my Oneplus 6, and will be getting the 512gb 16gb S20 Ultra.
finally got the order email confirmation coming thru - now waiting for 2nd order/agreement to be cancelled and refunded
the wait begins
tim2london said:
finally got the order email confirmation coming thru - now waiting for 2nd order/agreement to be cancelled and refunded
the wait begins
Click to expand...
Click to collapse
I am glad someone has been successful. No such luck , I applied again after numerous chats and phone calls with samsung and klarna to confirm and it failed again at Klarnas end. I been notified by the credit agencies that one hard search has been done by klarna. that was my first attempt to upgrade. I don't know if the 2nd attempt has resulted in another hard search but too many of these in a short space of time can impact on your credit rating. I emailed klarna asking them to let me know when it is safe to try again.
The samsung communtiy site is overloaded with comlaints from people suffering the same problems
i think is best to just let them know the agreement numbers and they will sort it out on their side, but defo dont try again until they fix it or you will end up with bad credit score
is a shame they cant make this process to work - every year same non sense
Just ordered my S10 Ultra 512GB via very.co.uk
I got an account specific code for 20% off so came to £1123. Plus get the earbuds (£160) and an extra £100 trade in at samsung.
Roll on 10/03!!
bomp306 said:
Just ordered my S10 Ultra 512GB via very.co.uk
I got an account specific code for 20% off so came to £1123. Plus get the earbuds (£160) and an extra £100 trade in at samsung.
Roll on 10/03!!
Click to expand...
Click to collapse
How did you get 20% account specific code? I'm only getting 10%
I got an account specific code. Only opened my account in December for a £50 off £100 spend. Paid that off instantly.
The code is linked below, and allowed me to pay off in full so no credit needed.
https://www.very.co.uk/offer227.page
Managed to place my order S20 Ultra 5G, Karna seemed to be the problem so I just used PayPal Credit
Sent from my SM-G975F using Tapatalk
Couldn't resist the Ultra in grey so ordered through Samsung on their upgrade program and it went through in seconds, got the confirmation email straight after placing the order so maybe the issues are now fixed?
daleski75 said:
Couldn't resist the Ultra in grey so ordered through Samsung on their upgrade program and it went through in seconds, got the confirmation email straight after placing the order so maybe the issues are now fixed?
Click to expand...
Click to collapse
Seems so yes
Sent from my SM-G975F using Tapatalk
bomp306 said:
I got an account specific code. Only opened my account in December for a £50 off £100 spend. Paid that off instantly.
The code is linked below, and allowed me to pay off in full so no credit needed.
https://www.very.co.uk/offer227.page
Click to expand...
Click to collapse
Thanks. Doesn't accept the code though ?
As mentioned it's account specific
daleski75 said:
Couldn't resist the Ultra in grey so ordered through Samsung on their upgrade program and it went through in seconds, got the confirmation email straight after placing the order so maybe the issues are now fixed?
Click to expand...
Click to collapse
Did you use PC or phone to order. What browser did you use. There are still people complaining on the samsung community upgrade thread
https://eu.community.samsung.com/t5/Galaxy-S20-S20-S20-Ultra/S20-Upgrade-Lounge-Issues/td-p/1556960
I used Samsung browser on S10+
Took about 20 attempts suddenly the pay page changed and included all the options not just Klarna finance, and then I could complete the order
Sent from my SM-G975F using Tapatalk
5teve0 said:
Did you use PC or phone to order. What browser did you use. There are still people complaining on the samsung community upgrade thread
https://eu.community.samsung.com/t5/Galaxy-S20-S20-S20-Ultra/S20-Upgrade-Lounge-Issues/td-p/1556960
Click to expand...
Click to collapse
Used safari on my iMac literally took me less than a couple of minutes to complete the whole process.
Checked the thread and this is a new purchase not an upgrade from any Samsung phone, hopefully they have fixed it all by 2021!
I had actually ordered yesterday direct from Samsung which was giving $350 trade in for the same phone plus $70 for accessories. I just checked my Tmo app and saw this new Promo so I cancelled the Samsung order and put the order in with TMO which is giving the trade in values for purchase of a variety of the new Samsung phones. They charged $88 for taxes and upgrade fee, then give me a $125 credit when the old phone is returned and $375 in monthly bill credits. The bottom line is that I make $37 up from TMO and then have to pay $15 a month for 24 months.
You may or may not be able to use Insider code type 3 from TMO. $200 rebate.
Rakuten is showing a ("up to") 10% rebate on samsung.com.
snowkilts said:
Rakuten is showing a ("up to") 10% rebate on samsung.com.
Click to expand...
Click to collapse
It's only 3% for mobile. But they will match the BestBuy or others price of $100 less.. Ask for it over chat before you checkout...
bkdodger said:
It's only 3% for mobile. But they will match the BestBuy or others price of $100 less.. Ask for it over chat before you checkout...
Click to expand...
Click to collapse
Didn't work for me. Samsung chat said I had to call a phone number for price matching, then the person on the phone said they don't price match.
snowkilts said:
Didn't work for me. Samsung chat said I had to call a phone number for price matching, then the person on the phone said they don't price match.
Click to expand...
Click to collapse
Find out Amazon is 100$ cheaper. I just live chatted with samsung and they rapidly promised to refund me 100$... (I'm in US
snowkilts said:
Didn't work for me. Samsung chat said I had to call a phone number for price matching, then the person on the phone said they don't price match.
Click to expand...
Click to collapse
No way! That rep knew nothing don't give up on it.. Plus if you cancel the order it will ask on it why if you choose better price and name place where you see it cheaper they will offer discount to keep order.. We have done it on other phone orders
counotott said:
Find out Amazon is 100$ cheaper. I just live chatted with samsung and they rapidly promised to refund me 100$... (I'm in US
Click to expand...
Click to collapse
Awesome... Good to hear.. Also check prices guys I know they change at different places I think BB went back up fromy posting...
bkdodger said:
No way! That rep knew nothing don't give up on it.. Plus if you cancel the order it will ask on it why if you choose better price and name place where you see it cheaper they will offer discount to keep order.. We have done it on other phone orders Awesome... Good to hear.. Also check prices guys I know they change at different places I think BB went back up fromy posting...
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UPDATE: I MAY be getting the price match after all, but its not worth the drama.
A second person on chat told me they were 110% sure they were doing price matching, but you have to order first, then get the match. I went ahead and ordered and called yesterday to get the match, but they said they couldn't see it in their system yet, try later.
Called again today and was told I had to wait until the order was shipped to get the match. Spent about 20 min on the phone with them with nonsense.
After the call I decided to just cancel and buy from Amazon. Samsung's website then offered me 10% off to keep the order, so I said ok (credit applied after shipping). Theoretically I can still call when it ships and get the full price match.
Suggestions to avoid the drama:
1) buy from Samsung for $700, get 3% back from Rakuten, plus $70 instant credit on samsung.com, then cancel the order and accept the 10% rebate, OR
2) buy from Amazon for $600.
snowkilts said:
UPDATE: I MAY be getting the price match after all, but its not worth the drama.
A second person on chat told me they were 110% sure they were doing price matching, but you have to order first, then get the match. I went ahead and ordered and called yesterday to get the match, but they said they couldn't see it in their system yet, try later.
Called again today and was told I had to wait until the order was shipped to get the match. Spent about 20 min on the phone with them with nonsense.
After the call I decided to just cancel and buy from Amazon. Samsung's website then offered me 10% off to keep the order, so I said ok (credit applied after shipping). Theoretically I can still call when it ships and get the full price match.
Suggestions to avoid the drama:
1) buy from Samsung for $700, get 3% back from Rakuten, plus $70 instant credit on samsung.com, then cancel the order and accept the 10% rebate, OR
2) buy from Amazon for $600.
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Click to collapse
I'd rather buy from Samsung that's just me... I did the cancel thing after order on my fold 2 and got $100 back credited when they charged me for order once it shipped...if going that way you would usually get email telling you of the credit you will get at shipping... I would still chat them for the full $100 match... Don't know why they giving you such hard time... Ughhh sorry to hear it..
When I cancelled my order with Samsung it just cancelled and I was not offered any discount to continue with the purchase. Samsung was offering $350 trade in for the S9 plus $70 for accessories, which I generally find to be quite expensive at Samsung. So the $500 trade in from TMO gave me $80 more than I would have received from Samsung. Although I also like to buy direct from Samsung, I felt a little burned by them when they dropped the price of the Note 20 Ultra by $200 just three weeks after it was delivered.
When I ordered mine, Samsung told me I had to wait until it shipped. I traded in an iPhone 11 Pro, which took the phone down to $55.00 US. After it shipped I messaged them back, and they told me they couldn't refund more than I paid, so they gave me a $110.00 Samsung Credit code within about 2 hours.
snowkilts said:
UPDATE: I MAY be getting the price match after all, but its not worth the drama.
Click to expand...
Click to collapse
SECOND UPDATE: I ended up getting both the 10% ($70) rebate for not cancelling AND the $100 price match, so yay me, I guess. So my final out the door price from Samsung was $530 USD (plus tax). That included the $70 credit at the Samsung store, which I used to buy a case and their little discount fitbit. I also got a 2% rebate from Rakuten and 1.5% from my credit card (Capitol One).
Traded in my OnePlus 6t for $500 trade in discount at T-mobile. Will pay about $9/mth for 2yrs
Once you realize that this device gets left out of their beta program, and their monthly updates. It doesn't looks as nice as it seems. October security patch was launched for all S20 devices, except the S20 FE. Beta program is the same, all S20 family devices except S20 FE. Not so appealing now.