Hey hey,
I'm experiencing the follow issue with my Pixel 3a XL. I put it onto charge at bedtime, and when I got up in the morning after the alarm went off the screen got black and unresponsive. I believe the phone is still working at this point because I can hear vibrations when I try to turn it off or boot into fastboot mode, but the screen is totally dead.
Anyone experiencing anything similar? Any ideas or suggestion on this one?
I experienced the same thing last week. Happened two days in a row and in addition to what you stated it seemed that my default home launcher had been unset in default apps, My phone seemed to bounce between launchers while navigating.
I'm running lineage and at 1st I thought maybe it was something in the update, but I don't think that was actually anything to do with it. If you're not running lineage then it for sure wasn't. Maybe a rogue app update, google services? I don't know.
I also don't know what cleared the problem up. Like I said the only thing I noticed was my default home launcher had become unset, and I set it back in default apps. Maybe something relating to that caused the phone to act seemingly dead?
Either way, if you just hold your power button for 15 sec or so it'll reset, and check your default home app. I don't really know the cause or solution, but it seems to have cleared up since then and everything is back to normal.
Hi,
I am experiencing the same thing with my pixel 3xl. I plugged it in before going to bed and in the morning it was unresponsive and black screen. I tried changing chargers and plug but nothing changed. When i plug it in a PC it shows QUSB_BULK_CID and then the serial number but nothing else. I have found many people in the google support forums that have the same issue (https://support.google.com/pixelpho...-pixel-3xl-black-screen?hl=en&msgid=121361292) but no one has replied with a fix or even an update.
Have you resolved your issue?
This is an annoying problem that I've been suffering from my pixel 3a xl for a long time. This would sometimes happen to me when just using my phone regularly but happened a lot more often when charging my phone overnight. When it first started happening to me, I noticed that I could resolve the problem by not having any magisk modules enabled.
However, this didn't seem to be a permanent solution. Nowadays my phone occasionally locks up in the way you describe, but if I leave it alone it usually comes back to a working state in about 4-8 minutes. It's very annoying and motivating me to get a new phone.
It might be worth taking a look at this issue thread on the magisk GitHub that describes the same error: https://github.com/topjohnwu/Magisk/issues/3171
My phone did this yesterday. I woke up and it was unresponsive, seemed dead. I just held the power button, restarted, and back to normal. I know had a bunch of google apps update the day before and even that morning. If I remember right, I had google apps update the last time it happened. I think there something there that's causing the problem, and once the phone is restarted it's good.
I can't say that's it for sure, but it's something I noticed. It is kind of odd that when it happen to one person here, there's usually another in about the same time frame.
Yeah mines still dead and unresponsive. I lost hope like two days ago. There was nothing out of the ordinary when it happened and no weird updates. Just plugged it in like every night and then it bricked during the night.
vagelisot said:
Hi,
I am experiencing the same thing with my pixel 3xl. I plugged it in before going to bed and in the morning it was unresponsive and black screen. I tried changing chargers and plug but nothing changed. When i plug it in a PC it shows QUSB_BULK_CID and then the serial number but nothing else. I have found many people in the google support forums that have the same issue (https://support.google.com/pixelpho...-pixel-3xl-black-screen?hl=en&msgid=121361292) but no one has replied with a fix or even an update.
Have you resolved your issue?
Click to expand...
Click to collapse
Hi!
It turned out that there was an issue with the screen (I completely don't understand why). I had it replaced and everything is back to normal.
Hope you will have your issue resolved!
Related
anyone had problem with the screen not responding after waking up?
There's no way to turn off the phone / make it respond unless to unplug the battery and plug it in again. Had this problem on the first GN and my second replacement GN.
Yep, happened to me the other day as well. There was a crash right before which made the phone reboot. Once it came back, the hardware buttons responded fine but the touchscreen was dead until a battery pull.
Hasn't happened since though.
Had this at lunch today also had it a few days ago.
When returning from sleep the touch input seems to be completely unresponsive.
I left mine for a while to see if it recovered, it did, it came up with the crash report for "System Process" The screen was then responding fine.
Weird. This is indeed different to the sleep of death, because the screen comes on.
Although maybe it's related in some way?
This just happened to me, and so I googled to find an answer. It thankfully led me here. It's like you guys described: I just tried unlocking my phone, but the screen was completely unresponsive. Not a single touch would register, even when trying to touch the Power Off option.
I read robaldred's comment, so I decided to try the waiting game. Thankfully, after a few minutes the screen just came on and the device was ready to use. I don't believe I saw a crash report though.
I hope this won't become a serious issue. I'd hate to be stranded at a point when I need to use my phone.
I had this problem too. have you guys used custom notification sounds?
Sent from my Galaxy Nexus using XDA App
I had this exact problem and I found it was due to Juice Defender (I have the Ultimate version as well). It kept happening after I installed and but since removing it over a week ago no problems.
Just had it happen here, had to pull batt. Using BatteryXL but will keep it on and see if it happens again.
I have a problem with my Galaxy Nexus turning OFF at night.
I goto bed at night and open the clock app and click the screen to dim it. When I wake up in the morning the phone is OFF. I have to pull the battery in order to boot. The battery is fully charged.
I returned the phone after this happened twice and received a brand new one. I have the same problem with this new device. I have changed the power socket and the charger yet still the problem persists.
Is anyone else experiencing similar problems?
I have Skype installed and running which maybe the cause. I will keep it OFF for the next few nights to see if this has a positive effect.
Try it without any off your apps installed. If the problem goes away you know it's an app causing the problem. Then start adding them back in batches until the problem re-occurs. Eventually you'll narrow the issue down to one app.
mark_w said:
I have a problem with my Galaxy Nexus turning OFF at night.
I goto bed at night and open the clock app and click the screen to dim it. When I wake up in the morning the phone is OFF. I have to pull the battery in order to boot. The battery is fully charged.
I returned the phone after this happened twice and received a brand new one. I have the same problem with this new device. I have changed the power socket and the charger yet still the problem persists.
Is anyone else experiencing similar problems?
I have Skype installed and running which maybe the cause. I will keep it OFF for the next few nights to see if this has a positive effect.
Click to expand...
Click to collapse
This is happening to me too.
At random times, the phone will refuse to wake from sleep.
Nothing but a battery pull will fix it.
I don't have skype installed.
Have a look at this:
http://forum.xda-developers.com/showthread.php?t=1360880&highlight=sleep+of+death
Mine started today. Really hope this does not keep happening or I need to return this right away. Missed a few phone calls today and didnt realize until I looked down any my phone was just simply black. Will not wake up or do anything at all. You have to pull the battery. Right before this happened my data was dropping non stop about every 5 minutes for an hour.
I'm trying to stay calm because I love this phone, but between the data drops and the phone turning off im loosing patience quick.
This is happening to me as well. With TWO different phones. The first one I returned to Verizon and now its happening on the second one.
Phone will power off while doing random tasks. The two I've noticed is browsing on the stock browser and texting on the stock texting app.
I'm having the same problem. It's happened twice in the 3 days I've had the phone. It hasn't happened while I'm using it, both times it was when the screen was already off -- it just wouldn't waku up. Nothing short of pulling the battery, letting it sit, then powering on would work.
Couldn't have come at a worse time either, my daughter is in the hospital and I get updates from the surgeons via phone. So now I have to check every 5 minutes and make sure the phone is still on.
Phone is bone stock, out-of-the-box.
Sent from my Galaxy Nexus using Tapatalk
i just had my first turned off this morning... my friend's SGN happened 5 days ago too. very unreliable....
I had that happen to me as well. Turns out I forgot that I had an app scheduled to do a backup at like 3 AM.
Sent from Galaxy Nexus
CodenameDroid 1.2 cdma & Franco 14.4
My sgn turned off every night now. Anyone got any ideas why? I turned my verizon backup already.
reboot durring skype call
mark_w said:
I have Skype installed and running which maybe the cause. I will keep it OFF for the next few nights to see if this has a positive effect.
Click to expand...
Click to collapse
it does it when i have skype running too. also i have other other audio apps open. (power amp, tunein, pandora) It's happened twice to me and each time it has been during a skype call while the other apps were running. (in widget form)
shock sensitive in the area right below the camera?
My device just "randomly" switches off (sometimes several times a day). After a long search for a reproducible cause, it seems safe to say that at least some devices seem to be extremely shock sensitive in the area right below the camera (on the back of the device). Even minuscule shocks to this area switch these devices off. Youtube-user 'jardinepatten' demonstrates this problem nicely in a video called "Galaxy Nexus Turning Off".
I did not have that problem for a long time, it only recently happened. In the morning the device 'froze' for the first time and did not react to any input without the screen turning on.
I took out the battery to restart and everything seemed fine. But later on it happened while I was using the device, certain pixels moved out of place (like a green pixel distortion) and the device froze. Screen turned off soon after. Taking out the battery was the only option.
Now, this is either battery or some other hardware flaw. After restart the battery had been hit with a 20% drop.
Might the device act up by some charging problems? When I am charging the device, I can feel the electric 'buzz' from the docking connectors (the three golden circles).
Also, when it is not charging, I cannot detect it myself, but if I take a strand of hair, the end of it 'sticks' lightly to the screen (and to the docking connector) if I put it close there. I fear like there's some manufacturing flaw there that broke loose.
The device has not dropped once, nor has had any other physical damage happen to it.
Has anyone else had the same symptoms happen?
Sounds like you've hit the same (or similar) issue to others (including me)
Sleep of Death
http://forum.xda-developers.com/showthread.php?t=1360880
I found this issue (or one very much like it) at code.google.com here:
http://code.google.com/p/android/issues/detail?id=22748
jss42 said:
Sounds like you've hit the same (or similar) issue to others (including me)
Sleep of Death
http://forum.xda-developers.com/showthread.php?t=1360880
Click to expand...
Click to collapse
Thank you. I thought it was different from Sleep of Death since the initial symptoms were different from weeks ago when I read that thread, but now reading it this seems correct. This thread can be merged or removed, I'll post in the other thread. Thanks again!
I've had that too, couple days ago using Facebook everything just froze. The keyboard went all buggy and green pixels everywhere. The back of the phone started to warm up phone wouldn't respond in any way.
Tried everything I could try, only option was to pull the battery, once that happened phone wouldn't turn back on!
I gave the phone 5 mins to rest before putting battery back in then it turned on.
My heart was pounding I thought my phone had died!
Thankfully it hasn't happened since
Sent from my Galaxy Nexus using xda premium
It's happened to me multiple times. Less since I turned off the EQ in the Music app, but it's still happening.
Once it happened with the device just sitting there with Tapatalk displaying a list of posts. I wasn't even interacting with it.
I think it's a OS or driver problem and will be fixed in an OTA.
happened to me once, although when it happened I was already pretty low on battery, about 20% left, maybe less.
I was in a settings menu for some app, I can't remember which. But I had the keyboard up, and the green pixels hit, froze, unfroze, green pixels again, froze, and then shut off.
it would not turn on via the power button, so I quickly pulled the batt and put it back after 30 secs or so and powered it up. Batt did not drop any lower than it was, and it worked fine. Plugged it in, recharged overnight, and has been fine ever since.
I'm running 4.0.1 and I don't have anything but apps made by Google on the phone at the moment.
never rooted or unlocked bootloader.
Hopefully 4.0.2 or 4.0.3 fixes this
i realize now that there's no support for 720P AC3 .MKV files on the Nexus yet, but every time i tried the phone would lock up and i'd have to do a battery pull. other then that, i notice if i have Google Music running and attempt to do something else(multi-task) the phone will also lock up.. but then it will reboot on it's own. i also get lag regularly switching views/menus or going from portait/landscape. additionally, the browser(regardless of which one i use) will occasionally just freeze & close by itself.. usually if i try to do a secure login on a site. i will also sometimes get FC's(have seen them for launcher pro & android keyboard)
My phone had about 60% battery last time I checked but I just went to unlock it and the phone didn't respond. I tried to turn it on by holding the power button wasn't getting any response from the phone
I've plugged it into the charger and didn't get any charging light so again I held in the power button and nothing! I kept trying and eventually the buttons lit up and it started to boot...
I've had the phone for 2/3 days now and this is the first problem I've had but it's still a little worrying!
Just wondering if anyone else has experienced anything like this? I'm on the 1.26 software.
I had this on one occasion when adding the messages widget to the home screen. When I powered the phone back on I got a request to send HTC a bug report.
Arthur Hucksake said:
I had this on one occasion when adding the messages widget to the home screen. When I powered the phone back on I got a request to send HTC a bug report.
Click to expand...
Click to collapse
Interesting. I didn't get the bug report.
I'm hoping it was just a software bug but I haven't seen any other complaints on the forum yet.
I have just noticed a problem with my phone too, turned it off for the first time last night, on start up this morning it started ok but did not load completely and froze for about 30 seconds on the home screen with no app icons showing. It then rebooted and started up ok with the bug report. I then turned off the fast boot and tried again, it booted correctly first time. Would there be any particular apps which would cause this to happen on fast boot?
Hey mate, currently having the same problem as you. Have no clue what to do. My battery was at about 50% and it just crashed when i was playing riptide. Now it wont turn on or anything. Even when the phone charger is plugged it, it wont budge. Have you found a fix?
It only happens when my phone is plugged into the charger. Sometimes, when I plug in the phone and continue to use it, I'll get random touch actions on the screen during intentional touch actions. Or I'll hit the back button and feel multiple vibrations followed by it acting like I swiped up from the back button. Unplugging the phone from the charger causes the issue to immediately disappear.
I think it's related to the firmware, as I don't recall it happening before I updated to the latest T-Mobile firmware. And it's done it across multiple ROM's and kernels, so it's not that either.
Has anybody else noticed this issue?
The fact that I'm the only person this is happening to, kinda worries me... lol.
I have faced that issue
Hello there,
I've just posted the same issue yesterday with no answer either.
Are you using the dot case? If I use the phone with no case it works just fine while plugged.
http://forum.xda-developers.com/htc-one-m8/help/viper-one-screen-failing-charging-t2906474
Hope somebody can give some light on this.
Cheers.