screen not responding to touch inputs? (not sleep of death) - Samsung Galaxy Nexus

anyone had problem with the screen not responding after waking up?
There's no way to turn off the phone / make it respond unless to unplug the battery and plug it in again. Had this problem on the first GN and my second replacement GN.

Yep, happened to me the other day as well. There was a crash right before which made the phone reboot. Once it came back, the hardware buttons responded fine but the touchscreen was dead until a battery pull.
Hasn't happened since though.

Had this at lunch today also had it a few days ago.
When returning from sleep the touch input seems to be completely unresponsive.
I left mine for a while to see if it recovered, it did, it came up with the crash report for "System Process" The screen was then responding fine.
Weird. This is indeed different to the sleep of death, because the screen comes on.
Although maybe it's related in some way?

This just happened to me, and so I googled to find an answer. It thankfully led me here. It's like you guys described: I just tried unlocking my phone, but the screen was completely unresponsive. Not a single touch would register, even when trying to touch the Power Off option.
I read robaldred's comment, so I decided to try the waiting game. Thankfully, after a few minutes the screen just came on and the device was ready to use. I don't believe I saw a crash report though.
I hope this won't become a serious issue. I'd hate to be stranded at a point when I need to use my phone.

I had this problem too. have you guys used custom notification sounds?
Sent from my Galaxy Nexus using XDA App

I had this exact problem and I found it was due to Juice Defender (I have the Ultimate version as well). It kept happening after I installed and but since removing it over a week ago no problems.

Just had it happen here, had to pull batt. Using BatteryXL but will keep it on and see if it happens again.

Related

Random power-offs? wtf?

I've been running Black 1.2 for some time. Love it. Never soft reset. Only hard reset it once. I'm using a Cingular 8525. What's weird is that it powers itself off randomly lately. 3 times in a row. It was pretty hot outside when it happened, so don't know if the heat caused it, but the screen would just die and turn off. Anyone have this happen? Any ideas as to what causes this powering down? The battery is full. It was just super hot out? Hmmm.
I would suggest you upgrade to a newer rom dude
take a look in my guide thread which has the latest ROMs listed.
mrvanx said:
I would suggest you upgrade to a newer rom dude
take a look in my guide thread which has the latest ROMs listed.
Click to expand...
Click to collapse
I considered it, but since Black 1.2 was released, I never had a problem with it. Very stable. Could it now after all this time just all-of-a-sudden cause random power-offs? Also, I noticed the device likes to power-off when I slide the qwerty keyboard out and lock it in place. Not every time I open it, but it has happened a few times now. ROM related? Let me know. I'll probably up to a newer ROM tonight.
Thanks.
-fin
Ok, update: Seems that EVERY time I slide out and lock the qwerty the device shuts off when I go to reply in a messgae using Palm SMS Threader. Is it the device or the app?
I had the same problem with my old JAMin (Prophet). I would keep the phone in a case and then wonder why I wasn't receiving any calls, then check and see the phone having turned itself off. Reloaded it with a different ROM and the problem went away.
Yeah, that's happened a bunch of times now. Just recently did I hard reset my device, and all was running great like before. Just all of a sudden am I having this issue with power offs and the qwerty kicking the phone off when I open it.
I have the same problem and I have come to one conclusion because I can repeat it.
If you are closing or opening the keyboard, but you do it quickly (like slamming the keyboard shut or open), it will turn off. Also, if you squeeze it while it is closed, it turns off. And I have made sure im not hitting the power button.
Try it and see what happens.
Yeah, it does it when you slide it out really fast. Noticed that. Haven't been able to repeat it every time, but the times it does shut-off, its from sliding it open fast. Now to understand why this happens, since it didn't do this in the past.

[Q] Help needed for fixing quirky/malfunctioning software!

Hi folks, I've lurked here for quite a while and gotten some invaluable info; so first off thanks for all of the contributions from the gurus here!
Now, I have a pretty strange issue that I haven't been able to find an answer on anywhere. I'm hoping that someone can help me sort this.
The background story:
My wife has a MyTouch 3G Slide that I bought for her back in July. Last week she managed to drop it in some water. It DID NOT get fully submerged since the water was very shallow. However, it did get a slight amount of intrusion. She pulled the battery in a relatively quick amount of time and we let it sit in a bowl of rice to dry out for a couple days.
The current deal:
When I felt the phone was sufficiently dried after a few days, I fired it up. It took a very long time to get out of the MyTouch splash screen and loaded noticeably slower than normal. Once in, the phone functioned perfectly normal. Absolutely no issues at all with any functionality once you get past the security pattern.
However, whenever you put the phone to sleep, it does some funky stuff. The screen goes black for a second and then comes back on, ready for you to swipe down and then enter the security pattern again. Then it will go black again. Then it comes back on. It just continues to do this, never stopping. Sometimes it will go to the security pattern screen too.
So I figured this may have been some hardware issue since it was acting like someone was just repeatedly pressing the power button. First I wanted to try a simple reboot though. Upon rebooting, the phone would not get past the splash screen. It just froze there.
I pulled the phone apart to see if maybe there was some corrosion on the PCB from the water intrusion. Everything looked fine, but while I was in I did a little wipe-down with some alcohol, then I put it back together. After multiple attempts, I was able to get it to boot again. But the boot process was still VERY slow. Occasionally, it would boot into safe mode as well. But when it booted normally, everything would always function great once logged into the phone. This convinced me that it wasn't a hardware problem since the phone would not cut into sleep mode or anything when logged in. It worked perfectly fine. So I figured that maybe there was some sort of corruption that occurred in the software.
So I tried a hard reset. Didn't fix it.
Then I figured that maybe I needed to do a reflash. So I rooted the phone since the water plunge voided the warranty anyways. Once rooted, I flashed TeamFenix 1.7.1 successfully.
But the phone still only fully boots intermittently, and the boot process is still slow. It also has the same problem in sleep mode which is killing the battery fast since the screen is pretty much constantly on. But once in, the flashed ROM works perfectly just like the stock ROM.
Video of the condition:
Since I'm new, I'm not allowed to put any links in my post. But if you type in the string below after the YouTube url, you'll see a quick video I posted of the condition.
watch?v=dX55URtaRHo
So it seems that there is some crazy issue only upon bootup and when the phone is put to sleep. Can anything be done to fix this? Is there a way to locate and fix corrupted software? Any and all help is appreciated!
Sorry for the self bump. Any devs out there have any suggestions? I gotta get this thing sorted.
If its happening on both stock and teamfenix, I'm pretty sure it's a hardware issue. Flashing a rom completely replaces the software, so it doesn't sound like its that.
Sent from my T-Mobile myTouch 3G Slide using XDA App
It actually seems like a problem in the power button. Did you check the contacts for the power button? Repeatedly pressing the power button will first lock it initially and dim the screen. Press again, then it gives you the chance to unlock. Press again and it goes back to sleep. Wash rinse repeat...
Yes, I understand. But if it were an issue with the power button, when you logged into the phone, it would randomly put itself to sleep. It doesn't do that, it functions perfectly normal with no errors whatsoever when you are logged into the phone. This problem is only exhibited in sleep mode which would rule out a hardware issue with the power button.

[Q] Galaxy Nexus keeps turning OFF

I have a problem with my Galaxy Nexus turning OFF at night.
I goto bed at night and open the clock app and click the screen to dim it. When I wake up in the morning the phone is OFF. I have to pull the battery in order to boot. The battery is fully charged.
I returned the phone after this happened twice and received a brand new one. I have the same problem with this new device. I have changed the power socket and the charger yet still the problem persists.
Is anyone else experiencing similar problems?
I have Skype installed and running which maybe the cause. I will keep it OFF for the next few nights to see if this has a positive effect.
Try it without any off your apps installed. If the problem goes away you know it's an app causing the problem. Then start adding them back in batches until the problem re-occurs. Eventually you'll narrow the issue down to one app.
mark_w said:
I have a problem with my Galaxy Nexus turning OFF at night.
I goto bed at night and open the clock app and click the screen to dim it. When I wake up in the morning the phone is OFF. I have to pull the battery in order to boot. The battery is fully charged.
I returned the phone after this happened twice and received a brand new one. I have the same problem with this new device. I have changed the power socket and the charger yet still the problem persists.
Is anyone else experiencing similar problems?
I have Skype installed and running which maybe the cause. I will keep it OFF for the next few nights to see if this has a positive effect.
Click to expand...
Click to collapse
This is happening to me too.
At random times, the phone will refuse to wake from sleep.
Nothing but a battery pull will fix it.
I don't have skype installed.
Have a look at this:
http://forum.xda-developers.com/showthread.php?t=1360880&highlight=sleep+of+death
Mine started today. Really hope this does not keep happening or I need to return this right away. Missed a few phone calls today and didnt realize until I looked down any my phone was just simply black. Will not wake up or do anything at all. You have to pull the battery. Right before this happened my data was dropping non stop about every 5 minutes for an hour.
I'm trying to stay calm because I love this phone, but between the data drops and the phone turning off im loosing patience quick.
This is happening to me as well. With TWO different phones. The first one I returned to Verizon and now its happening on the second one.
Phone will power off while doing random tasks. The two I've noticed is browsing on the stock browser and texting on the stock texting app.
I'm having the same problem. It's happened twice in the 3 days I've had the phone. It hasn't happened while I'm using it, both times it was when the screen was already off -- it just wouldn't waku up. Nothing short of pulling the battery, letting it sit, then powering on would work.
Couldn't have come at a worse time either, my daughter is in the hospital and I get updates from the surgeons via phone. So now I have to check every 5 minutes and make sure the phone is still on.
Phone is bone stock, out-of-the-box.
Sent from my Galaxy Nexus using Tapatalk
i just had my first turned off this morning... my friend's SGN happened 5 days ago too. very unreliable....
I had that happen to me as well. Turns out I forgot that I had an app scheduled to do a backup at like 3 AM.
Sent from Galaxy Nexus
CodenameDroid 1.2 cdma & Franco 14.4
My sgn turned off every night now. Anyone got any ideas why? I turned my verizon backup already.
reboot durring skype call
mark_w said:
I have Skype installed and running which maybe the cause. I will keep it OFF for the next few nights to see if this has a positive effect.
Click to expand...
Click to collapse
it does it when i have skype running too. also i have other other audio apps open. (power amp, tunein, pandora) It's happened twice to me and each time it has been during a skype call while the other apps were running. (in widget form)
shock sensitive in the area right below the camera?
My device just "randomly" switches off (sometimes several times a day). After a long search for a reproducible cause, it seems safe to say that at least some devices seem to be extremely shock sensitive in the area right below the camera (on the back of the device). Even minuscule shocks to this area switch these devices off. Youtube-user 'jardinepatten' demonstrates this problem nicely in a video called "Galaxy Nexus Turning Off".

[Q] Anyone experiencing lock ups?

Had my SGN for a few days now and over the last two I have come to find the phone won't respond after pushing the wake button. Some times the the notification light will be flashing, but the screen just won't turn on.
So far I've pulled the battery 4 times since yesterday... I can't find any reports of this, so I'm hoping I just got a defective unit.
I believe you have a rogue app. When I installed wave launcher it would lock the phone up in this fashion. The only way I could get the screen to turn on was to call the phone and while still on the call I had to uninstall the app and all was fine.. try and remember if you recently updated or installed an app and see if that fixes it
Sent from my Galaxy Nexus using xda premium
I got mine Friday, and when coming out of sleep the screen would turn on, but would be unresponsive to touch. If I pulled the battery, it was fine. I setup face detect to see if the phone was still active, and that would unlock it fine, I just couldn't touch the screen. I exchanged the phone yesterday with a new Nexus, and haven't had a problem since.
I believe the bad app was twicca. I installed right around the time the crashes started, and since removing it I haven't had any more crashes.
Saw another thread regarding pretty much the same issue, was SetCPU.
Previously used to see this (other devices) when something was underclocking CPU when phone was asleep, and phone wouldn't wake up)...
Anyway, glad to hear it sounds like you've got it.

Green pixels, freeze and battery drain. Anyone else?

I did not have that problem for a long time, it only recently happened. In the morning the device 'froze' for the first time and did not react to any input without the screen turning on.
I took out the battery to restart and everything seemed fine. But later on it happened while I was using the device, certain pixels moved out of place (like a green pixel distortion) and the device froze. Screen turned off soon after. Taking out the battery was the only option.
Now, this is either battery or some other hardware flaw. After restart the battery had been hit with a 20% drop.
Might the device act up by some charging problems? When I am charging the device, I can feel the electric 'buzz' from the docking connectors (the three golden circles).
Also, when it is not charging, I cannot detect it myself, but if I take a strand of hair, the end of it 'sticks' lightly to the screen (and to the docking connector) if I put it close there. I fear like there's some manufacturing flaw there that broke loose.
The device has not dropped once, nor has had any other physical damage happen to it.
Has anyone else had the same symptoms happen?
Sounds like you've hit the same (or similar) issue to others (including me)
Sleep of Death
http://forum.xda-developers.com/showthread.php?t=1360880
I found this issue (or one very much like it) at code.google.com here:
http://code.google.com/p/android/issues/detail?id=22748
jss42 said:
Sounds like you've hit the same (or similar) issue to others (including me)
Sleep of Death
http://forum.xda-developers.com/showthread.php?t=1360880
Click to expand...
Click to collapse
Thank you. I thought it was different from Sleep of Death since the initial symptoms were different from weeks ago when I read that thread, but now reading it this seems correct. This thread can be merged or removed, I'll post in the other thread. Thanks again!
I've had that too, couple days ago using Facebook everything just froze. The keyboard went all buggy and green pixels everywhere. The back of the phone started to warm up phone wouldn't respond in any way.
Tried everything I could try, only option was to pull the battery, once that happened phone wouldn't turn back on!
I gave the phone 5 mins to rest before putting battery back in then it turned on.
My heart was pounding I thought my phone had died!
Thankfully it hasn't happened since
Sent from my Galaxy Nexus using xda premium
It's happened to me multiple times. Less since I turned off the EQ in the Music app, but it's still happening.
Once it happened with the device just sitting there with Tapatalk displaying a list of posts. I wasn't even interacting with it.
I think it's a OS or driver problem and will be fixed in an OTA.
happened to me once, although when it happened I was already pretty low on battery, about 20% left, maybe less.
I was in a settings menu for some app, I can't remember which. But I had the keyboard up, and the green pixels hit, froze, unfroze, green pixels again, froze, and then shut off.
it would not turn on via the power button, so I quickly pulled the batt and put it back after 30 secs or so and powered it up. Batt did not drop any lower than it was, and it worked fine. Plugged it in, recharged overnight, and has been fine ever since.
I'm running 4.0.1 and I don't have anything but apps made by Google on the phone at the moment.
never rooted or unlocked bootloader.
Hopefully 4.0.2 or 4.0.3 fixes this
i realize now that there's no support for 720P AC3 .MKV files on the Nexus yet, but every time i tried the phone would lock up and i'd have to do a battery pull. other then that, i notice if i have Google Music running and attempt to do something else(multi-task) the phone will also lock up.. but then it will reboot on it's own. i also get lag regularly switching views/menus or going from portait/landscape. additionally, the browser(regardless of which one i use) will occasionally just freeze & close by itself.. usually if i try to do a secure login on a site. i will also sometimes get FC's(have seen them for launcher pro & android keyboard)

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