Motorola G6 play xt1922-4 bootloop after flashing new firmware - Moto G6 Play Questions & Answers

Hello everyone , as the title above indicates ,
everything started when i got this device a week ago , everything was working fine except the sim card , i noticed that there is no signal , so the first thing i did was checking the IMEI number and that was it , there is no imei and baseband is not found and the first thing got to my mind was maybe this is a demo unite or a normal phone with a lost imei, so i tried to reflash the software to see if the imei will be fixed , and i downloaded a firmware for the xt1922-4 and the installation was completed successfuly , and when i tried to boot the phone it was just stuck in a boot screen for about 10s and it swithes off , and whatever firmwares i download i end up with the same result ,
can some one please help me unbrick this phone i dont know what causes this problem
PS : before i flashed the firmware i went to settings to see if i can turn on OEM unlock but it was grey like it was desactivated , the bootloader is now locked
version-bootloader[0]: MBM-2.1-aljeter_retail-b1f322d35c1-2
version-bootloader[1]: 00404
product: jeter
board: jeter
secure: yes
hwrev: P4
radio: 1
storage-type: emmc
emmc: 32GB SKHYNIX HBG4a2 RV=08 PV=A5 FV=00000000000000A5
ram: 3GB SKHYNIX LP3 DIE=8Gb M5=06 M6=04 M7=00 M8=5F
cpu: MSM8937
serialno: ZL4225PGBW
cid: 0x0032
channelid: 0x10
uid: 4CC9D37300000000000000000000
securestate: oem_locked
iswarrantyvoid: no
max-download-size: 535822336
reason: Volume down key pressed
imei: 359544094886813
meid:
date: 11-09-2018
sku: XT1922-4
carrier_sku: XT1922-4
battid:
iccid:
cust_md5:
max-sparse-size: 268435456
current-time: "Fri Sep 27 20:15:51 UTC 2019"
ro.build.fingerprint[0]: motorola/aljeter/aljeter:9/PPPS29.
ro.build.fingerprint[1]: 55-35-12-5/90fd4e:user/release-key
ro.build.fingerprint[2]: s
poweroffalarm: 0
ro.build.version.full[0]: Blur_Version.29.291.5.aljeter.ret
ro.build.version.full[1]: ail.en.US
ro.build.version.qcom: LA.UM.7.6.r1-03700-89xx.0
version-baseband: <not found>
kernel.version[0]: Linux version 3.18.120-perf-g1627ed5 (hu
kernel.version[1]: [email protected]) (gcc version 4.9.x 201
kernel.version[2]: 50123 (prerelease) (GCC) ) #1 SMP PREEMP
kernel.version[3]: T Thu Sep 26 04:43:51 CDT 2019
sbl1.git: MBM-2.1-aljeter_retail-0d2031d6b9-200404
rpm.git: MBM-2.1-aljeter_retail-af31f6ae-200404
tz.git: MBM-2.1-aljeter_retail-f9b266cd30-200404
devcfg.git: MBM-2.1-aljeter_retail-f9b266cd30-200404
keymaster.git: MBM-2.1-aljeter_retail-f9b266cd30-200404
cmnlib.git: MBM-2.1-aljeter_retail-f9b266cd30-200404
cmnlib64.git: MBM-2.1-aljeter_retail-f9b266cd30-200404
prov.git: MBM-2.1-aljeter_retail-f9b266cd30-200404
aboot.git: MBM-2.1-aljeter_retail-b1f322d35c1-200404
frp-state: no protection (0)
ro.carrier: entcl
current-slot:
slot-suffixes: _a
slot-count: 1
slot-successful:_a: INVALID
slot-successful:_b: INVALID
slot-bootable:_a: INVALID
slot-bootable:_b: INVALID
slot-retry-count:_a: unknown
slot-retry-count:_b: unknown

Related

I've bricked XT1922-3 with Pie and oem-locked

Hello guys,
Looks like I've screwed up very badly. After an update to android 9 Pie i wanted to downgrade back to 8 following the guide on youtube (I can't post links yet)
I FORGOT to unlock the bootloader and ran the flash. And it went wrong. Now the phone freezes trying to connect to a Wi-Fi (i can't skip it) and I'm clueless what to do next. Maybe you can help me?
The data i have available on the bootloader:
BL: MBM-2.1-aljeter_retail-02dae09-190122
Baseband: <not found>
Product/Variant: jeter XT1922-3 32GB P4
Serial Number {i dont think it's necessary}
CPU: {i think irrelevant}
eMMC: {i think irrelevant}
DRAM: {i think irrelevant}
Console [NULL]: null
Tools Mode Config: DSABLED
Battery OK
oem_locked
Medawk said:
Hello guys,
Looks like I've screwed up very badly. After an update to android 9 Pie i wanted to downgrade back to 8 following the guide on youtube (I can't post links yet)
I FORGOT to unlock the bootloader and ran the flash. And it went wrong. Now the phone freezes trying to connect to a Wi-Fi (i can't skip it) and I'm clueless what to do next. Maybe you can help me?
The data i have available on the bootloader:
BL: MBM-2.1-aljeter_retail-02dae09-190122
Baseband: <not found>
Product/Variant: jeter XT1922-3 32GB P4
Serial Number {i dont think it's necessary}
CPU: {i think irrelevant}
eMMC: {i think irrelevant}
DRAM: {i think irrelevant}
Console [NULL]: null
Tools Mode Config: DSABLED
Battery OK
oem_locked
Click to expand...
Click to collapse
EDIT: I managed to get this info too:
fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: MBM-2.1-aljeter_retail-02dae09-190122
(bootloader) product: jeter
(bootloader) board: jeter
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: 5
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG GX6BMB RV=08 PV=03 FV=0000000000000003
(bootloader) ram: 3GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=5F
(bootloader) cpu: MSM8937
(bootloader) serialno: ZL62225459
(bootloader) cid: 0x0032
(bootloader) channelid: 0x00
(bootloader) uid: 8122A81100000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 535822336
(bootloader) reason: Volume down key pressed
(bootloader) imei: 351844090939113
(bootloader) meid:
(bootloader) date: 05-18-2018
(bootloader) sku: XT1922-3
(bootloader) carrier_sku: XT1922-3
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Thu Mar 28 11:32:34 UTC 2019"
(bootloader) ro.build.fingerprint[0]: motorola/aljeter/aljeter:9/PPPS29.
(bootloader) ro.build.fingerprint[1]: 55-25-2/06dbf:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.201.2.aljeter.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.6.r1-03700-89xx.0
(bootloader) version-baseband: <not found>
(bootloader) kernel.version[0]: Linux version 3.18.120-perf-gccbc3e0 (hu
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 20
(bootloader) kernel.version[2]: 150123 (prerelease) (GCC) ) #1 SMP PREEM
(bootloader) kernel.version[3]: PT Thu Mar 28 06:11:01 CDT 2019
(bootloader) sbl1.git: MBM-2.1-aljeter_retail-b867b3e-190122
(bootloader) rpm.git: MBM-2.1-aljeter_retail-099a494-dirty-190328
(bootloader) tz.git: MBM-2.1-aljeter_retail-f917b84-dirty-190328
(bootloader) devcfg.git: MBM-2.1-aljeter_retail-f917b84-dirty-190328
(bootloader) keymaster.git: MBM-2.1-aljeter_retail-f917b84-190328
(bootloader) cmnlib.git: MBM-2.1-aljeter_retail-f917b84-190328
(bootloader) cmnlib64.git: MBM-2.1-aljeter_retail-f917b84-190328
(bootloader) prov.git: MBM-2.1-aljeter_retail-f917b84-dirty-190328
(bootloader) aboot.git: MBM-2.1-aljeter_retail-02dae09-190122
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: reteu
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
finished. total time: 0.074s
Did you already try to unlock the bootloader. You could then fastboot flash a stock rom from here https://mirrors.lolinet.com/firmware/moto/aljeter/official/RETAIL/
It worked finally, I was confused which software is the right one. Thanks!
Medawk said:
Hello guys,
Looks like I've screwed up very badly. After an update to android 9 Pie i wanted to downgrade back to 8 following the guide on youtube (I can't post links yet)
I FORGOT to unlock the bootloader and ran the flash. And it went wrong. Now the phone freezes trying to connect to a Wi-Fi (i can't skip it) and I'm clueless what to do next. Maybe you can help me?
The data i have available on the bootloader:
BL: MBM-2.1-aljeter_retail-02dae09-190122
Baseband: <not found>
Product/Variant: jeter XT1922-3 32GB P4
Serial Number {i dont think it's necessary}
CPU: {i think irrelevant}
eMMC: {i think irrelevant}
DRAM: {i think irrelevant}
Console [NULL]: null
Tools Mode Config: DSABLED
Battery OK
oem_locked
Click to expand...
Click to collapse
My moto g6 play 1922-5 ta so too. Can you solve it?

[Help Thread][Moto G8 Play](2019) Ask Any Question, Noob Friendly

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FAQs
UnLocking the Bootloader
ReLocking the Bootloader
[Fixing] Baseband <not found> / IMEI=0 / No Network After Flash / Issues
Fixing your Moto stuck in Qualcomm QHSUSB_Bulk or qloader mode
Unfortunately LMSA doesn't work with G8 Play -14 April 2020
[*]Using Lenovo's MOTO Smart Assistant to Update/Repair/Backup
Custom Roms/Recovery/Root/
Firmware
Firmware should be avalible here
https://mirrors.lolinet.com/firmware/moto/
Specs
Help Please !
Hi to everyone, i've seen all the guides you post but i cant find the correct frimware for my moto g8 play, i have tried a few lima pmds 99.70-81-5 but anything seems to work :c, also i havent unlocked OEM so i need to install the same firmware version to unbrick it :c, can anyone help me to find the correct one? Thanks for all your guides !
version: 0.5
version-bootloader: MBM-2.1-lima_32_retail-210600d2e-200306
product: lima
board: lima
secure: yes
hwrev: PVT
radio: 2
storage-type: eMMC
emmc: 32GB SAMSUNG 4X6KMB RV=08 PV=00 FV=0000000000000003
ram: 2GB SAMSUNG LP4x DIE=16Gb M5=01 M6=07 M7=00 M8=12
cpu: MT6771V/WL
serialno: ZY2274B5F3
cid: 0x0032
channelid: 0x0a
uid: 64D5498EF4027FFC000000000000
securestate: oem_locked
factory-modes: disabled
iswarrantyvoid: no
max-download-size: 268435456
reason: No bootable A/B slot
imei: 359100103691791
imei2:
meid:
date: 12-07-2019
sku: XT2015-2
carrier_sku: XT2015-2
battid: SB18C51711
iccid:
max-sparse-size: 268435456
current-time: "Tue Jan 1 1: 4:28 UTC 2019"
ro.build.fingerprint[0]: motorola/lima_32/lima:9/PMDS29.70-
ro.build.fingerprint[1]: 81-5/1fa4a:user/release-keys
poweroffalarm: 0
ro.build.version.full[0]: Blur_Version.29.201.7.lima_32.ret
ro.build.version.full[1]: ail.en.US
ro.build.version.mtk: alps-mp-p0.mp1.tc2sp-V1.47
version-baseband: <not found>
kernel.version[0]: Linux version 4.4.146+ ([email protected]
kernel.version[1]: 159) (gcc version 4.9.x 20150123 (prerel
kernel.version[2]: ease) (GCC) ) #1 SMP PREEMPT Thu Jun 25
kernel.version[3]: 08:09:39 CDT 2020
frp-state: protected (144)
ro.carrier: tefmx
current-slot: a
running-boot-lun: 0
running-slot: _a
slot-successful:_a: no
slot-successful:_b: no
slot-bootable:_a: no
slot-bootable:_b: no
slot-retry-count:_a: 0
slot-retry-count:_b: 0
slot-suffixes: _a,_b
slot-count: 2
pcb-part-no: SB28C70228
all: listed above
strako777 said:
Hi to everyone, i've seen all the guides you post but i cant find the correct frimware for my moto g8 play, i have tried a few lima pmds 99.70-81-5 but anything seems to work :c, also i havent unlocked OEM so i need to install the same firmware version to unbrick it :c, can anyone help me to find the correct one? Thanks for all your guides !
version: 0.5
version-bootloader: MBM-2.1-lima_32_retail-210600d2e-200306
product: lima
board: lima
secure: yes
hwrev: PVT
radio: 2
storage-type: eMMC
emmc: 32GB SAMSUNG 4X6KMB RV=08 PV=00 FV=0000000000000003
ram: 2GB SAMSUNG LP4x DIE=16Gb M5=01 M6=07 M7=00 M8=12
cpu: MT6771V/WL
serialno: ZY2274B5F3
cid: 0x0032
channelid: 0x0a
uid: 64D5498EF4027FFC000000000000
securestate: oem_locked
factory-modes: disabled
iswarrantyvoid: no
max-download-size: 268435456
reason: No bootable A/B slot
imei: 359100103691791
imei2:
meid:
date: 12-07-2019
sku: XT2015-2
carrier_sku: XT2015-2
battid: SB18C51711
iccid:
max-sparse-size: 268435456
current-time: "Tue Jan 1 1: 4:28 UTC 2019"
ro.build.fingerprint[0]: motorola/lima_32/lima:9/PMDS29.70-
ro.build.fingerprint[1]: 81-5/1fa4a:user/release-keys
poweroffalarm: 0
ro.build.version.full[0]: Blur_Version.29.201.7.lima_32.ret
ro.build.version.full[1]: ail.en.US
ro.build.version.mtk: alps-mp-p0.mp1.tc2sp-V1.47
version-baseband: <not found>
kernel.version[0]: Linux version 4.4.146+ ([email protected]
kernel.version[1]: 159) (gcc version 4.9.x 20150123 (prerel
kernel.version[2]: ease) (GCC) ) #1 SMP PREEMPT Thu Jun 25
kernel.version[3]: 08:09:39 CDT 2020
frp-state: protected (144)
ro.carrier: tefmx
current-slot: a
running-boot-lun: 0
running-slot: _a
slot-successful:_a: no
slot-successful:_b: no
slot-bootable:_a: no
slot-bootable:_b: no
slot-retry-count:_a: 0
slot-retry-count:_b: 0
slot-suffixes: _a,_b
slot-count: 2
pcb-part-no: SB28C70228
all: listed above
Click to expand...
Click to collapse
I believe you should be using lima_32
https://mirrors.lolinet.com/firmware/moto/lima_32/official/TIMBR/
Flashing firmware with an locked bootloader is tricky sometimes
https://forum.xda-developers.com/general/rooting-roms/guide-flashing-motorola-firmware-t4042039
But I recommend trying LMSA's Flash Rescue option
https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714
Sent from my Moto E (4) using Tapatalk
dont know what to do :C
sd_shadow said:
I believe you should be using lima_32
https://mirrors.lolinet.com/firmware/moto/lima_32/official/TIMBR/
Flashing firmware with an locked bootloader is tricky sometimes
https://forum.xda-developers.com/general/rooting-roms/guide-flashing-motorola-firmware-t4042039
But I recommend trying LMSA's Flash Rescue option
https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714
Sent from my Moto E (4) using Tapatalk
Click to expand...
Click to collapse
I alredy tried a few variants of Lima_32 (Tefmx because of the rio.carrier, retail, retla, openmx,timbr) and all of this was on the PMDS 29.70-81-5, didnt know what to, i read somewhere that i need to install the same factory firmware to avoid the"Startup Failed" Error or rather the lastest firmware, you think that if i wait to a new firmware update cold be able to install it? why i cant boot with any firmware ?
Help!! I installed a ROM in my moto g8 play and doesn´t respond
Hi to everyone, i have seeing old guide´s to recover urs motorolas devices
my problem is that i installed a different ROM on my devices and now doesn´t boot
when i run
[fastboot getvar all]
the CMD respond with this
(bootloader) version: 0.5
(bootloader) version-bootloader: MBM-2.1-lima_32_retail-b64a50bf6-211028
(bootloader) product: lima
(bootloader) board: lima
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: 2
(bootloader) storage-type: eMMC
(bootloader) emmc: 32GB SAMSUNG 4X6KMB RV=08 PV=00 FV=0000000000000003
(bootloader) ram: 2GB SAMSUNG LP4x DIE=16Gb M5=01 M6=07 M7=01 M8=12
(bootloader) cpu: MT6771V/WL
(bootloader) serialno: ZY2278J5NG
(bootloader) cid: 0x0032
(bootloader) channelid: 0x23
(bootloader) uid: E2BC718F707B06B3000000000000
(bootloader) securestate: oem_locked
(bootloader) factory-modes: disabled
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 268435456
(bootloader) reason: No bootable A/B slot
(bootloader) imei:
(bootloader) imei2:
(bootloader) meid:
(bootloader) date: 01-13-2020
(bootloader) sku: XT2015-2
(bootloader) carrier_sku: XT2015-2
(bootloader) battid: SB18C51711
(bootloader) iccid:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Mon Jan 14 15:57:56 UTC 2019"
(bootloader) ro.build.fingerprint[0]: motorola/lima_32/lima:10/QMDS30.47
(bootloader) ro.build.fingerprint[1]: -33-5/7e278:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.mtk: alps-mp-q0.mp1.tc2sp-V1.53
(bootloader) version-baseband: <not found>
(bootloader) kernel.version[0]: Linux version 4.14.141+ ([email protected]
(bootloader) kernel.version[1]: build) (gcc version 4.9.x 20150123 (prer
(bootloader) kernel.version[2]: elease) (GCC)) #1 SMP PREEMPT Thu Oct 28
(bootloader) kernel.version[3]: 10:57:32 CDT 2021
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: attmx
(bootloader) current-slot: a
(bootloader) running-boot-lun: 0
(bootloader) running-slot: _a
(bootloader) slot-successful:_a: no
(bootloader) slot-successful:_b: no
(bootloader) slot-bootable:_a: no
(bootloader) slot-bootable:_b: no
(bootloader) slot-retry-count:_a: 0
(bootloader) slot-retry-count:_b: 0
(bootloader) slot-suffixes: _a,_b
(bootloader) slot-count: 2
the problem in this case is tnat i installed a new ROM, at this point all was ok but after that i installed a new one i don´t check correctly the name and i finally installed QMDS30.47-33-5/7e278:user/release-keys0 and my devides accept LIMA_32_PMDS29.70-85-3_subsidy-IUSMXLA_regulatory-XT2015_2_IFETEL_CFC
as the original ROM i don´t understand whats the problem right now ´cause i installed all in the correct order, my conclusion was that i installed a different ROM no compatible with my motorola device and now as it says up here the problem is no bootalbe slot a/b and now is stucked on a no compatible ROM and it doesn´t boot also the OEM is locked and isn´t rootable, someone who can help me pls. i realy need the cellphone its my unic work tool and metod of comunication. THNKS for read
FrxncLpz said:
Help!! I installed a ROM in my moto g8 play and doesn´t respond
Hi to everyone, i have seeing old guide´s to recover urs motorolas devices
my problem is that i installed a different ROM on my devices and now doesn´t boot
when i run
[fastboot getvar all]
the CMD respond with this
(bootloader) version: 0.5
(bootloader) version-bootloader: MBM-2.1-lima_32_retail-b64a50bf6-211028
(bootloader) product: lima
(bootloader) board: lima
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: 2
(bootloader) storage-type: eMMC
(bootloader) emmc: 32GB SAMSUNG 4X6KMB RV=08 PV=00 FV=0000000000000003
(bootloader) ram: 2GB SAMSUNG LP4x DIE=16Gb M5=01 M6=07 M7=01 M8=12
(bootloader) cpu: MT6771V/WL
(bootloader) serialno: ZY2278J5NG
(bootloader) cid: 0x0032
(bootloader) channelid: 0x23
(bootloader) uid: E2BC718F707B06B3000000000000
(bootloader) securestate: oem_locked
(bootloader) factory-modes: disabled
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 268435456
(bootloader) reason: No bootable A/B slot
(bootloader) imei:
(bootloader) imei2:
(bootloader) meid:
(bootloader) date: 01-13-2020
(bootloader) sku: XT2015-2
(bootloader) carrier_sku: XT2015-2
(bootloader) battid: SB18C51711
(bootloader) iccid:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Mon Jan 14 15:57:56 UTC 2019"
(bootloader) ro.build.fingerprint[0]: motorola/lima_32/lima:10/QMDS30.47
(bootloader) ro.build.fingerprint[1]: -33-5/7e278:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.mtk: alps-mp-q0.mp1.tc2sp-V1.53
(bootloader) version-baseband: <not found>
(bootloader) kernel.version[0]: Linux version 4.14.141+ ([email protected]
(bootloader) kernel.version[1]: build) (gcc version 4.9.x 20150123 (prer
(bootloader) kernel.version[2]: elease) (GCC)) #1 SMP PREEMPT Thu Oct 28
(bootloader) kernel.version[3]: 10:57:32 CDT 2021
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: attmx
(bootloader) current-slot: a
(bootloader) running-boot-lun: 0
(bootloader) running-slot: _a
(bootloader) slot-successful:_a: no
(bootloader) slot-successful:_b: no
(bootloader) slot-bootable:_a: no
(bootloader) slot-bootable:_b: no
(bootloader) slot-retry-count:_a: 0
(bootloader) slot-retry-count:_b: 0
(bootloader) slot-suffixes: _a,_b
(bootloader) slot-count: 2
the problem in this case is tnat i installed a new ROM, at this point all was ok but after that i installed a new one i don´t check correctly the name and i finally installed QMDS30.47-33-5/7e278:user/release-keys0 and my devides accept LIMA_32_PMDS29.70-85-3_subsidy-IUSMXLA_regulatory-XT2015_2_IFETEL_CFC
as the original ROM i don´t understand whats the problem right now ´cause i installed all in the correct order, my conclusion was that i installed a different ROM no compatible with my motorola device and now as it says up here the problem is no bootalbe slot a/b and now is stucked on a no compatible ROM and it doesn´t boot also the OEM is locked and isn´t rootable, someone who can help me pls. i realy need the cellphone its my unic work tool and metod of comunication. THNKS for read
Click to expand...
Click to collapse
Rescue and Smart Assistant (LMSA)(Motorola/Lenovo Only)
Rescue and Smart Assistant LMSA: Lenovo's Motorola Smart Assistant (PC) For Lenovo and Motorola Devices Only Rescue and Smart Assistant (LMSA) is an official tool installs on PC. Can help to manage smart device (include all Lenovo android phone...
forum.xda-developers.com
sd_shadow said:
Rescue and Smart Assistant (LMSA)(Motorola/Lenovo Only)
Rescue and Smart Assistant LMSA: Lenovo's Motorola Smart Assistant (PC) For Lenovo and Motorola Devices Only Rescue and Smart Assistant (LMSA) is an official tool installs on PC. Can help to manage smart device (include all Lenovo android phone...
forum.xda-developers.com
Click to expand...
Click to collapse
Hi, my motorola is locked on the other ROM so if it searhes the unique ROM that its "available" for my phone is the replacement for the new ROM where its stucked and if y try to use de ROM with CMD doesn´t work. I´m realy stucked on this for a mond. :C

I can't find the right firmware for my Moto E5 plus | Pls, I need help

Guys, I have a serious problem and I couldn't solve it, I have 1 week with a Moto E5 Plus, I couldn't find the right ROM to flash it. For some reason I can't unlock the OEM, so I can only flash the same version or a higher one, I haven't got one or the other, I need your help, what can I do?
Here are my model info:
version: 0.5
version-bootloader: moto-msm8917-BE.4F
product: hannah
board: hannah
secure: yes
hwrev: P3
radio: 1
storage-type: emmc
emmc: 16GB SAMSUNG QE63MB RV=08 PV=03 FV=0000000000000003
ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=1F
cpu: MSM8917
serialno: 0052257912
cid: 0x0032
channelid: 0x19
uid: FECA6A4100000000000000000000
securestate: oem_locked
iswarrantyvoid: no
max-download-size: 535822336
reason: Volume down key pressed
imei:
meid:
date: 12-17-2018
sku: XT1924-4
carrier_sku: XT1924-4
battid: SNN5998A
iccid:
cust_md5:
max-sparse-size: 268435456
current-time: "Fri Feb 7 1:21:40 UTC 2020"
ro.build.fingerprint[0]: motorola/rhannah/rhannah:8.0.0/OPP
ro.build.fingerprint[1]: S27.91-179-8-9/14:user/release-key
ro.build.fingerprint[2]: s
poweroffalarm: 0
ro.build.version.full[0]: Blur_Version.27.311.14.rhannah.re
ro.build.version.full[1]: tail.en.US
ro.build.version.qcom: LA.UM.6.6.r1-04400-89xx.0
version-baseband: <not found>
kernel.version[0]: Linux version 3.18.71-perf-gb6c3df7 (hud
kernel.version[1]: [email protected]) (gcc version 4.8 (GCC)
kernel.version[2]: ) #1 SMP PREEMPT Thu Dec 26 12:21:11 CST
kernel.version[3]: 2019
sbl1.git: git=MBM-NG-VBE.4F-0-g8ffb6ee
rpm.git: git=02a0726-dirty
tz.git: git=9692555-dirty
devcfg.git: git=9692555-dirty
keymaster.git: git=9692555
cmnlib.git: git=9692555
cmnlib64.git: git=9692555
prov.git: git=9692555-dirty
aboot.git: git=MBM-NG-VBE.4F-0-g4e3d3ac
frp-state: protected (77)
ro.carrier: retbr
current-slot:
slot-suffixes: _a
slot-count: 1
slot-successful:_a: INVALID
slot-successful:_b: INVALID
slot-bootable:_a: INVALID
slot-bootable:_b: INVALID
slot-retry-count:_a: unknown
slot-retry-count:_b: unknown
all: listed above
When I try to flash it, I always get this:
(bootloader) Validating 'gpt.default.xml'
(bootloader) Security version downgrade
(bootloader) Image primary_gpt failed validation
(bootloader) Preflash validation failed
(bootloader) Cancelling 'gpt.default.xml'
FAILED (remote failure)
What can I do to flash it? Thank you for all your help
jeanxd1301 said:
Guys, I have a serious problem and I couldn't solve it, I have 1 week with a Moto E5 Plus, I couldn't find the right ROM to flash it. For some reason I can't unlock the OEM, so I can only flash the same version or a higher one, I haven't got one or the other, I need your help, what can I do?
Here are my model info:
version: 0.5
version-bootloader: moto-msm8917-BE.4F
product: hannah
board: hannah
secure: yes
hwrev: P3
radio: 1
storage-type: emmc
emmc: 16GB SAMSUNG QE63MB RV=08 PV=03 FV=0000000000000003
ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=1F
cpu: MSM8917
serialno: 0052257912
cid: 0x0032
channelid: 0x19
uid: FECA6A4100000000000000000000
securestate: oem_locked
iswarrantyvoid: no
max-download-size: 535822336
reason: Volume down key pressed
imei: 355552095465515
meid:
date: 12-17-2018
sku: XT1924-4
carrier_sku: XT1924-4
battid: SNN5998A
iccid:
cust_md5:
max-sparse-size: 268435456
current-time: "Fri Feb 7 1:21:40 UTC 2020"
ro.build.fingerprint[0]: motorola/rhannah/rhannah:8.0.0/OPP
ro.build.fingerprint[1]: S27.91-179-8-9/14:user/release-key
ro.build.fingerprint[2]: s
poweroffalarm: 0
ro.build.version.full[0]: Blur_Version.27.311.14.rhannah.re
ro.build.version.full[1]: tail.en.US
ro.build.version.qcom: LA.UM.6.6.r1-04400-89xx.0
version-baseband: <not found>
kernel.version[0]: Linux version 3.18.71-perf-gb6c3df7 (hud
kernel.version[1]: [email protected]) (gcc version 4.8 (GCC)
kernel.version[2]: ) #1 SMP PREEMPT Thu Dec 26 12:21:11 CST
kernel.version[3]: 2019
sbl1.git: git=MBM-NG-VBE.4F-0-g8ffb6ee
rpm.git: git=02a0726-dirty
tz.git: git=9692555-dirty
devcfg.git: git=9692555-dirty
keymaster.git: git=9692555
cmnlib.git: git=9692555
cmnlib64.git: git=9692555
prov.git: git=9692555-dirty
aboot.git: git=MBM-NG-VBE.4F-0-g4e3d3ac
frp-state: protected (77)
ro.carrier: retbr
current-slot:
slot-suffixes: _a
slot-count: 1
slot-successful:_a: INVALID
slot-successful:_b: INVALID
slot-bootable:_a: INVALID
slot-bootable:_b: INVALID
slot-retry-count:_a: unknown
slot-retry-count:_b: unknown
all: listed above
When I try to flash it, I always get this:
(bootloader) Validating 'gpt.default.xml'
(bootloader) Security version downgrade
(bootloader) Image primary_gpt failed validation
(bootloader) Preflash validation failed
(bootloader) Cancelling 'gpt.default.xml'
FAILED (remote failure)
What can I do to flash it? Thank you for all your help
Click to expand...
Click to collapse
Are you flashing rhannah Retbr ?
https://mirrors.lolinet.com/firmware/moto/rhannah/official/RETBR/
Sent from my perry_f using XDA Labs
---------- Post added at 08:09 AM ---------- Previous post was at 08:05 AM ----------
And you may want to remove the
IMEI line
Sent from my perry_f using XDA Labs
sd_shadow said:
Are you flashing rhannah Retbr ?
Sent from my perry_f using XDA Labs
---------- Post added at 08:09 AM ---------- Previous post was at 08:05 AM ----------
And you may want to remove the
IMEI line
Sent from my perry_f using XDA Labs
Click to expand...
Click to collapse
No, I've only tried TICGO and two different versions of RETAR, but neither worked. I'll download the latest RETBR version and see how it goes. Thanks for your help
Why do you say the IMEI thing?
jeanxd1301 said:
No, I've only tried TICGO and two different versions of RETAR, but neither worked. I'll download the latest RETBR version and see how it goes. Thanks for your help
Why do you say the IMEI thing?
Click to expand...
Click to collapse
getvar all shows the IMEI
It's a unique ID for the device that you may not want to post on the internet
Sent from my mata using XDA Labs
hello please have the same problem moto e5 plus, oem unlocked, have try many firmware, only fastboot mode ,
gpt error (bootloader) Validating 'gpt.default.xml'
(bootloader) Security version downgrade
(bootloader) Image primary_gpt failed validation
(bootloader) Preflash validation failed
(bootloader) Cancelling 'gpt.default.xml'
FAILED (remote failure)
getvar
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8917-BE.4F
(bootloader) product: hannah
(bootloader) board: hannah
(bootloader) secure: yes
(bootloader) hwrev: P3
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SAMSUNG QE63MB RV=08 PV=03 FV=0000000000000003
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=1F
(bootloader) cpu: MSM8917
(bootloader) serialno: ZL5223WDJH
(bootloader) cid: 0x0032
(bootloader) channelid: 0x18
(bootloader) uid: 17E0C47C00000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 535822336
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 351878090871116
(bootloader) meid:
(bootloader) date: 05-20-2018
(bootloader) sku: XT1924-4
(bootloader) carrier_sku: XT1924-4
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Tue Dec 31 19:39:17 UTC 2019"
(bootloader) ro.build.fingerprint[0]: motorola/rhannah/rhannah:8.0.0/OPP
(bootloader) ro.build.fingerprint[1]: S27.91-179-8-9/14:user/release-key
(bootloader) ro.build.fingerprint[2]: s
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.27.331.14.rhannah.re
(bootloader) ro.build.version.full[1]: tail.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-04400-89xx.0
(bootloader) version-baseband: M8917_34.42.05.98R HANNAH_LATAMDSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-gb6c3df7 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.8 (GCC)
(bootloader) kernel.version[2]: ) #1 SMP PREEMPT Thu Dec 26 12:21:11 CST
(bootloader) kernel.version[3]: 2019
(bootloader) sbl1.git: git=MBM-NG-VBE.4F-0-g8ffb6ee
(bootloader) rpm.git: git=02a0726-dirty
(bootloader) tz.git: git=9692555-dirty
(bootloader) devcfg.git: git=9692555-dirty
(bootloader) keymaster.git: git=9692555
(bootloader) cmnlib.git: git=9692555
(bootloader) cmnlib64.git: git=9692555
(bootloader) prov.git: git=9692555-dirty
(bootloader) aboot.git: git=MBM-NG-VBE.4F-0-g4e3d3ac
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: tigco
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
please help me...
pepoxxx said:
hello please have the same problem moto e5 plus, oem unlocked, have try many firmware, only fastboot mode ,
gpt error (bootloader) Validating 'gpt.default.xml'
(bootloader) Security version downgrade
(bootloader) Image primary_gpt failed validation
(bootloader) Preflash validation failed
(bootloader) Cancelling 'gpt.default.xml'
FAILED (remote failure)
getvar
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8917-BE.4F
(bootloader) product: hannah
(bootloader) board: hannah
(bootloader) secure: yes
(bootloader) hwrev: P3
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SAMSUNG QE63MB RV=08 PV=03 FV=0000000000000003
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=1F
(bootloader) cpu: MSM8917
(bootloader) serialno: ZL5223WDJH
(bootloader) cid: 0x0032
(bootloader) channelid: 0x18
(bootloader) uid: 17E0C47C00000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 535822336
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 351878090871116
(bootloader) meid:
(bootloader) date: 05-20-2018
(bootloader) sku: XT1924-4
(bootloader) carrier_sku: XT1924-4
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Tue Dec 31 19:39:17 UTC 2019"
(bootloader) ro.build.fingerprint[0]: motorola/rhannah/rhannah:8.0.0/OPP
(bootloader) ro.build.fingerprint[1]: S27.91-179-8-9/14:user/release-key
(bootloader) ro.build.fingerprint[2]: s
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.27.331.14.rhannah.re
(bootloader) ro.build.version.full[1]: tail.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-04400-89xx.0
(bootloader) version-baseband: M8917_34.42.05.98R HANNAH_LATAMDSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-gb6c3df7 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.8 (GCC)
(bootloader) kernel.version[2]: ) #1 SMP PREEMPT Thu Dec 26 12:21:11 CST
(bootloader) kernel.version[3]: 2019
(bootloader) sbl1.git: git=MBM-NG-VBE.4F-0-g8ffb6ee
(bootloader) rpm.git: git=02a0726-dirty
(bootloader) tz.git: git=9692555-dirty
(bootloader) devcfg.git: git=9692555-dirty
(bootloader) keymaster.git: git=9692555
(bootloader) cmnlib.git: git=9692555
(bootloader) cmnlib64.git: git=9692555
(bootloader) prov.git: git=9692555-dirty
(bootloader) aboot.git: git=MBM-NG-VBE.4F-0-g4e3d3ac
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: tigco
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
please help me...
Click to expand...
Click to collapse
Try LMSA'S flash rescue
https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714
Sent from my ocean using XDA Labs

Help neede, Phone stuck in fastboot

My Moto Z2 play device crashed at startup, unable to restore using recovery mode, detail: I did not activate the developer option before the problem happened so (oem locked) does not unlock.
This is the bootloader error:
Start up failed.
Your device didn't start up successfully. Use the Software Repair Assistant on computer to restart your device.
Connect your device to your computer to get the Software Repair Assistant.
Below, the following messages appear:
AP fastboot flash mode (secure)
Failed to verify hab image boot
failed to validate boot image
ERROR: Failed to pass validation, backup to fastboot.
boot up failed.
As it is lockdown here and all Service centers are closed and its my primary phone so I tried flashing fastboot rom but no luck there too, Any help will be appreciated.
I already did the oem unlocking procedure on the Motorola website I got the code, but it doesn't unlock because the developer option is not activated, I think.
fastboot oem unlock (XXXXXXXXXXXXX)
(bootloader) Check 'Allow OEM Unlock' in Android Settings> Developer
(bootloader) Options
OKAY [0.013s]
finished. total time: 0.014s
Here is getvar info
Cyborg>fastboot getvar all
er) version: 0.5
er) version-bootloader: moto-msm8953-C0.CD
er) product: albus
er) board: albus
er) secure: yes
er) hwrev: P4
er) radio: 4
er) storage-type: emmc
er) emmc: 64GB SKHYNIX HCG8a4 RV=08 PV=A2
er) ram: 4GB SKHYNIX LP3 DIE=8Gb M5=06 M6=
er) cpu: MSM8953
er) serialno: ZY2245VHCH
er) cid: 0x0032
er) channelid: 0xc0
er) uid: C61687FC00000000000000000000
er) securestate: oem_locked
er) iswarrantyvoid: no
er) max-download-size: 534773760
er) reason: Fall-through from normal boot
er) imei: xxxxxxxxxxxxxxxxx
er) meid:
er) date: 05-28-2017
er) sku: XT1710-10
er) carrier_sku:
er) battid: xxxxxxxxxx
er) iccid:
er) cust_md5:
er) max-sparse-size: 268435456
er) current-time:
er) ro.build.fingerprint[0]: motorola/albu
er) ro.build.fingerprint[1]: 76-12-25-23/2
er) poweroffalarm: 0
er) ro.build.version.full[0]: Blur_Version.27.451.22.albus.reta
er) ro.build.version.full[1]: il.en.US
er) ro.build.version.qcom: LA.UM.6.6.r1-04
er) version-baseband: M8953P_50.59.07.96R
er) kernel.version[0]: Linux version 3.18.
er) kernel.version[1]: [email protected]) (g
er) kernel.version[2]: 0123 (prerelease) (
er) kernel.version[3]: Mon Jun 10 02:12:5
er) sbl1.git: git=MBM-NG-VC0.CD-0-g4650d8f
er) rpm.git: git=MBM-NG-VC1.82-0-gbd19194
er) tz.git: git=72ed912-dirty
er) devcfg.git: git=72ed912-dirty
er) keymaster.git: git=72ed912-dirty
er) cmnlib.git: git=72ed912-dirty
er) cmnlib64.git: git=72ed912-dirty
er) prov.git: git=72ed912-dirty
er) aboot.git: git=MBM-NG-VC0.CD-0-g361b83
er) frp-state: protected (210)
er) ro.carrier: retin
er) current-slot:
er) slot-suffixes: _a
er) slot-count: 1
er) slot-successful:_a: INVALID
er) slot-successful:_b: INVALID
er) slot-bootable:_a: INVALID
er) slot-bootable:_b: INVALID
er) slot-retry-count:_a: unknown
er) slot-retry-count:_b: unknown
ed above
total time: 0.594s
eageryouth said:
Cyborg>fastboot getvar all
er) version: 0.5
er) version-bootloader: moto-msm8953-C0.CD
er) product: albus
er) board: albus
er) secure: yes
er) hwrev: P4
er) radio: 4
er) storage-type: emmc
er) emmc: 64GB SKHYNIX HCG8a4 RV=08 PV=A2
er) ram: 4GB SKHYNIX LP3 DIE=8Gb M5=06 M6=
er) cpu: MSM8953
er) serialno: ZY2245VHCH
er) cid: 0x0032
er) channelid: 0xc0
er) uid: C61687FC00000000000000000000
er) securestate: oem_locked
er) iswarrantyvoid: no
er) max-download-size: 534773760
er) reason: Fall-through from normal boot
er) imei: xxxxxxxxxxxxxxxxx
er) meid:
er) date: 05-28-2017
er) sku: XT1710-10
er) carrier_sku:
er) battid: xxxxxxxxxx
er) iccid:
er) cust_md5:
er) max-sparse-size: 268435456
er) current-time:
er) ro.build.fingerprint[0]: motorola/albu
er) ro.build.fingerprint[1]: 76-12-25-23/2
er) poweroffalarm: 0
er) ro.build.version.full[0]: Blur_Version.27.451.22.albus.reta
er) ro.build.version.full[1]: il.en.US
er) ro.build.version.qcom: LA.UM.6.6.r1-04
er) version-baseband: M8953P_50.59.07.96R
er) kernel.version[0]: Linux version 3.18.
er) kernel.version[1]: [email protected]) (g
er) kernel.version[2]: 0123 (prerelease) (
er) kernel.version[3]: Mon Jun 10 02:12:5
er) sbl1.git: git=MBM-NG-VC0.CD-0-g4650d8f
er) rpm.git: git=MBM-NG-VC1.82-0-gbd19194
er) tz.git: git=72ed912-dirty
er) devcfg.git: git=72ed912-dirty
er) keymaster.git: git=72ed912-dirty
er) cmnlib.git: git=72ed912-dirty
er) cmnlib64.git: git=72ed912-dirty
er) prov.git: git=72ed912-dirty
er) aboot.git: git=MBM-NG-VC0.CD-0-g361b83
er) frp-state: protected (210)
er) ro.carrier: retin
er) current-slot:
er) slot-suffixes: _a
er) slot-count: 1
er) slot-successful:_a: INVALID
er) slot-successful:_b: INVALID
er) slot-bootable:_a: INVALID
er) slot-bootable:_b: INVALID
er) slot-retry-count:_a: unknown
er) slot-retry-count:_b: unknown
ed above
total time: 0.594s
Click to expand...
Click to collapse
Is your bootloader unlocked? @eageryouth
Sherzaman Khan said:
Is your bootloader unlocked? @eageryouth
Click to expand...
Click to collapse
It's locked
I updated the post.
eageryouth said:
It's locked
I updated the post.
Click to expand...
Click to collapse
Try to miracle thunder box to allow oem unlock or use Moto lenovo smart asistance to online flash and update me
---------- Post added at 05:22 AM ---------- Previous post was at 05:21 AM ----------
eageryouth said:
It's locked
I updated the post.
Click to expand...
Click to collapse
Try to miracle thunder box to allow oem unlock or use Moto lenovo smart asistance to online flash and update me @eageryouth
---------- Post added at 05:22 AM ---------- Previous post was at 05:22 AM ----------
eageryouth said:
It's locked
I updated the post.
Click to expand...
Click to collapse
Sherzaman Khan said:
Try to miracle thunder box to allow oem unlock or use Moto lenovo smart asistance to online flash and update me
---------- Post added at 05:22 AM ---------- Previous post was at 05:21 AM ----------
Try to miracle thunder box to allow oem unlock or use Moto lenovo smart asistance to online flash and update me @eageryouth
---------- Post added at 05:22 AM ---------- Previous post was at 05:22 AM ----------
Click to expand...
Click to collapse
Tried moto lenovo tool and tried rescuing but it failed after few seconds.
I have no idea about miracle thunder box and how to use it.
Are you talking about only software or i need to have access to thunder box.
Thanks for replying.
eageryouth said:
Tried moto lenovo tool and tried rescuing but it failed after few seconds.
I have no idea about miracle thunder box and how to use it.
Are you talking about only software or i need to have access to thunder box.
Thanks for replying.
Click to expand...
Click to collapse
Download from here and install in ur pc
https://www.getdroidtips.com/download-miracle-box-setup-tool/ @eageryouth
Sherzaman Khan said:
Download from here and install in ur pc
https://www.getdroidtips.com/download-miracle-box-setup-tool/ @eageryouth
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Click to collapse
There's no way to enable it through miracle ?.
Now this will work as paperweight
eageryouth said:
There's no way to enable it through miracle .
Now this will work as paperweight
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Click to collapse
i have the same problem... =(
jonathan8113 said:
i have the same problem... =(
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how did it happen any specific thing you tried?
=(
eageryouth said:
how did it happen any specific thing you tried?
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Click to collapse
I wanted to update it with a retail firmware and it stayed in fastboot mode, it was my mistake because it is verizon and I wanted to put a retail
jonathan8113 said:
I wanted to update it with a retail firmware and it stayed in fastboot mode, it was my mistake because it is verizon and I wanted to put a retail
Click to expand...
Click to collapse
Now last solution is change the Motherboard @jonathan

xt1922-5 doesn't turn on, it just keeps restarting on 'bad key'

I went to install a GSI with android 13 but nothing when I restarted the device, it didn't turn on anymore and also the battery started to drain madly and it stopped booting and I tried to get a custom rom to see if it would solve, it solved but momentarily, when I went to install the puppet kernel it gave this again but now neither in twrp or in recovery itself it starts more, then I started looking for stock rom to see if it solved but it didn't solve I tried RETBR and RETAIL, and nothing to boot.
here is the getvar
~/Área de trabalho/moto g6 play/ALJETER_RETAIL_9.0_PPPS29.55-35-18-7_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml$ fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader[0]: MBM-2.1-aljeter_retail-b1f322d35c1-2
(bootloader) version-bootloader[1]: 00404
(bootloader) product: jeter
(bootloader) board: jeter
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG GX6BMB RV=08 PV=03 FV=0000000000000003
(bootloader) ram: 3GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=5F
(bootloader) cpu: MSM8937
(bootloader) serialno: 0048358087
(bootloader) cid: 0x0032
(bootloader) channelid: 0x19
(bootloader) uid: EC31E5B100000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 535822336
(bootloader) reason: Volume down key pressed
(bootloader) imei: 355568099168996
(bootloader) meid:
(bootloader) date: 06-27-2018
(bootloader) sku: XT1922-5
(bootloader) carrier_sku: XT1922-5
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sat Feb 1 15: 6:25 UTC 2020"
(bootloader) ro.build.fingerprint[0]: motorola/aljeter/aljeter:9/PPPS29.
(bootloader) ro.build.fingerprint[1]: 55-35-18-2/3bd1c:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.311.2.aljeter.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.6.r1-03700-89xx.0
(bootloader) version-baseband: M8937_34.42.05.97Z JETER_LATAMDSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.120-perf-g6759046 (hu
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 20
(bootloader) kernel.version[2]: 150123 (prerelease) (GCC) ) #1 SMP PREEM
(bootloader) kernel.version[3]: PT Sat Feb 1 09:01:00 CST 2020
(bootloader) sbl1.git: MBM-2.1-aljeter_retail-0d2031d6b9-200404
(bootloader) rpm.git: MBM-2.1-aljeter_retail-af31f6ae-200404
(bootloader) tz.git: MBM-2.1-aljeter_retail-f9b266cd30-200404
(bootloader) devcfg.git: MBM-2.1-aljeter_retail-f9b266cd30-200404
(bootloader) keymaster.git: MBM-2.1-aljeter_retail-f9b266cd30-200404
(bootloader) cmnlib.git: MBM-2.1-aljeter_retail-f9b266cd30-200404
(bootloader) cmnlib64.git: MBM-2.1-aljeter_retail-f9b266cd30-200404
(bootloader) prov.git: MBM-2.1-aljeter_retail-f9b266cd30-200404
(bootloader) aboot.git: MBM-2.1-aljeter_retail-b1f322d35c1-200404
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: retbr
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
have you tried the motorola tool to image your phone? not fastboot?

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