I am using Samsung S20. from a week or less than a week it started to show this issue of faint lines on the screen that moves. Horizontal, very faint, and blurry. I tried these fixes:
1. safe mode
2. factory reset
3. formatting cache partition
But nothing fixed the issue. can someone look into this and give a possible solution.
Sadly Samsung's service center in our is Udupi-576104 are so lethargic to respond to my emails or calls. It was closed and phone numbers are off and no response to emails. I am starting to wonder if it's a fake address or Samsung care failed to update their database.
Looks like its a display burn in to me. Its caused by high brightness and could be mitigated by turning on dark mode or so, Ive heard
Saeremi said:
Looks like its a display burn in to me. Its caused by high brightness and could be mitigated by turning on dark mode or so, Ive heard
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Click to collapse
oh but i wonder if its display burn..... but what would be the right solution for it?
vicascharles said:
oh but i wonder if its display burn..... but what would be the right solution for it?
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Click to collapse
well... the fix is a very expensive screen replacement I guess?
Saeremi said:
Looks like its a display burn in to me. Its caused by high brightness and could be mitigated by turning on dark mode or so, Ive heard
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Click to collapse
well... any solution for that?
Saeremi said:
well... the fix is a very expensive screen replacement I guess?
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Click to collapse
ooh... thats horrible.... hmmm... there's no other solution??
Saeremi said:
Looks like its a display burn in to me. Its caused by high brightness and could be mitigated by turning on dark mode or so, Ive heard
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Click to collapse
would a reset from recovery mode fix it??
vicascharles said:
would a reset from recovery mode fix it??
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Click to collapse
Its a hardware damage not a software issue. AMOLED have a tendency to have burn in when the brightness is set on high with white background. 2/4 of my Samsung phone have the same exact issue
Saeremi said:
Looks like its a display burn in to me. Its caused by high brightness and could be mitigated by turning on dark mode or so, Ive heard
Click to expand...
Click to collapse
They move. Not burn in.
Bad display or mobo.
Saeremi said:
Its a hardware damage not a software issue. AMOLED have a tendency to have burn in when the brightness is set on high with white background. 2/4 of my Samsung phone have the same exact issue
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Click to collapse
ooh, that's crazy. in that case, Samsung should not price the phone so expensive. this is 'concealing and stealing' from the company.
blackhawk said:
They move. Not burn in.
Bad display or mobo.
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Click to collapse
thats true... its like faint moving lines...
vicascharles said:
thats true... its like faint moving lines...
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Click to collapse
Was the display ever overheated ie use or charging in direct sunlight while running hot and/or had a thermal shutdown?
This can fry displays, been there, done that
Try clearing the system cache
blackhawk said:
Was the display ever overheated ie use or charging in direct sunlight while running hot and/or had a thermal shutdown?
This can fry displays, been there, done that
Try clearing the system cache
Click to expand...
Click to collapse
Oh well... i have never noticed a display heating issue. on the back, yes, overheating while video rendering, etc..
i tried these fixes but they didn't work..
1. safe mode
2. factory reset
3. formatting cache partition
is there a difference between factory reset from settings and recovery mode factory reset??
vicascharles said:
Oh well... i have never noticed a display heating issue. on the back, yes, overheating while video rendering, etc..
i tried these fixes but they didn't work..
1. safe mode
2. factory reset
3. formatting cache partition
is there a difference between factory reset from settings and recovery mode factory reset??
Click to expand...
Click to collapse
The only difference is with a reset from settings you don't need to deal with the damn FRP.
The only thing left to try is a reflash. I think it will prove a waste of time though.
This is a hardware issue... sorry.
Water presence/damage could do this.
You may get lucky and it will be a faulty ribbon cable or ground connection.
Looks like a blown driver though
blackhawk said:
The only difference is with a reset from settings you don't need to deal with the damn FRP.
The only thing left to try is a reflash. I think it will prove a waste of time though.
This is a hardware issue... sorry.
Water presence/damage could do this.
You may get lucky and it will be a faulty ribbon cable or ground connection.
Looks like a blown driver though
Click to expand...
Click to collapse
hmmm
thats quite saddening. regretting buying this phone.
hmm okies i will post once samsung team reverts back to me with error report results.
vicascharles said:
hmmm View attachment 5332989
thats quite saddening. regretting buying this phone.
hmm okies i will post once samsung team reverts back to me with error report results.
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Click to collapse
That sucks. Any recourse with the seller?
If you used a card you could fill a complaint with them. You'll need to return the phone to do so.
blackhawk said:
That sucks. Any recourse with the seller?
If you used a card you could fill a complaint with them. You'll need to return the phone to do so.
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Click to collapse
yeah.. but how's that possible.. its almost a year since I've been using this phone...
vicascharles said:
yeah.. but how's that possible.. its almost a year since I've been using this phone...
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Click to collapse
Oh. Take it to a local repair center you trust. Get an estimate or at least once they are into it what the repair will be before they throw money at it.
If so get the battery replaced as well.
A used Note 10+ 512 gb in good condition can be had for around $650. Stick with Pie as Android goes straight downhill from there.
B&H Photo's prices are slightly higher but they back their stuff 100% and are fast.
Maybe an upgrade be a better plan... when in doubt, punch the f^^k out
blackhawk said:
Oh. Take it to a local repair center you trust. Get an estimate or at least once they are into it what the repair will be before they throw money at it.
If so get the battery replaced as well.
A used Note 10+ 512 gb in good condition can be had for around $650. Stick with Pie as Android goes straight downhill from there.
B&H Photo's prices are slightly higher but they back their stuff 100% and are fast.
Maybe an upgrade be a better plan... when in doubt, punch the f^^k out
Click to expand...
Click to collapse
hmm true... upgrade would be a better option I suppose...
blackhawk said:
Oh. Take it to a local repair center you trust. Get an estimate or at least once they are into it what the repair will be before they throw money at it.
If so get the battery replaced as well.
A used Note 10+ 512 gb in good condition can be had for around $650. Stick with Pie as Android goes straight downhill from there.
B&H Photo's prices are slightly higher but they back their stuff 100% and are fast.
Maybe an upgrade be a better plan... when in doubt, punch the f^^k out
Click to expand...
Click to collapse
at this point i have one doubt tho. can i continue using my phone until samsung get back to me with a solution?? would it worsen the condition?? i might be overthinking but i feel that there are more lines compared to last Saturday
Related
My screen randomly freezes, with Android still running in the background. It also has multicolored "snow" static-like crap on the screen instead of an image half of the time, especially when unlocking the screen. Happens when the kernel hasn't even finished booting as well. I also get visual artifacts appearing on screen, which would be expected if my GPU was OC'd, but it's not. Tried stock, didn't help, so I know it's a hardware problem.
I suspect it might be the slider ribbon, or the screen itself, but I want to know what it most likely is before trying to order parts and spending the money. If it's being caused by the GPU, I'm just gonna pick up a new part-time job and buy a new phone altogether..
Any ideas?
Same problem, same suspicions. I'm taking mine apart and will advise.
Got it back together... no change. Might just be the GPU.
Sometimes while the screen is glitching, moving the slider gets it to work. I'm thinking the ribbon cable in the slider might be damaged on the inside.
I'm gonna try replacing it since the part is $11 on Ebay.
Sent from Asgard
It's kernel problems. Lock and unlock.
Sent from my R800x using XDA
savage24x said:
It's kernel problems. Lock and unlock.
Sent from my R800x using XDA
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Click to collapse
It's not the kernel. I've tried every gsm kernel available, wiped the boot partition with fastboot, wiped everything, installed stock. Doesn't make any difference. 100% a hardware problem.
Sent from Asgard
captain67 said:
It's not the kernel. I've tried every gsm kernel available, wiped the boot partition with fastboot, wiped everything, installed stock. Doesn't make any difference. 100% a hardware problem.
Sent from Asgard
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Click to collapse
I'm wondering if the actual flex cable itself. Since I just derped and sat on my phone and broke the digitizer, I'm just gonna get the whole screen assembly (Since it's only about 5$ cheaper). It could be a while though. I can't order it till next tuesday.
I used to have similar problems on my g2 until I replaced the flex cable. But then again, the image seems to freeze and occasionally glitch, so I'm wondering if there's a faulty solder connection somewhere since shaking/beating/banging on the phone seems to also fix it sometimes.
I managed to dig up four old threads where multiple people had the exact same problems as me, replaced the flex cable, then had zero issues afterwards.
I was just reading them an hour ago. 100% sure the cable is the problem for my phone.
Now it's just a waiting game, first waiting until I have some cash, then waiting for the e-cheque to clear, then the shipment.. I'm gonna have to wait at least a month unless somebody goes and ships one to my door instantly.. Which obviously ain't gonna happen as I'm not a developer and just someone who helps ppl with their phones.
I'm gonna save up and buy a new phone, then give this one to my 11 year old niece after it's repaired. By the time I have enough cash for one of those new HTC models, the cable should be here.
Sent from Asgard
Well if you do it before me, please let me know!! And I'll be sure to report back! I'll order the screen assembly next tuesday.
captain67 said:
It's not the kernel. I've tried every gsm kernel available, wiped the boot partition with fastboot, wiped everything, installed stock. Doesn't make any difference. 100% a hardware problem.
Sent from Asgard
Click to expand...
Click to collapse
tl;dr original post. GPU problems.
jakestarz said:
Before buying a new phone try flashing new or older firmware via wotanserver
Sent from my R800a using xda premium
Click to expand...
Click to collapse
Clearly you didn't read the thread. That had already been done.
savage24x said:
tl;dr original post. GPU problems.
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Click to collapse
It's not the GPU. If you're too damn lazy to read a couple of paragraphs, don't bother replying.
Sorry to resurrect this...
Sorry to resurrect this out of the blue, but I am also having a similar problem.
I have not rooted my R800at, but noticed first that the screen would sometimes stretch or skew into an absurdly distorted shape, only to snap back to normal after unlocking the screen.
Then, a few days ago, I also started to get this colorized snow pattern on my screen. I was wondering if you managed to fix your phone by ordering the cable? Also, not to sound too much like a pathetic n00b, is there a .doc somewhere (Or PDF) showing how to disassemble the phone to replace the cable, if that indeed fixed the problem?
I am going to see if AT&T will warranty the phone (Less than a year old, more than 30 days, not more than 90) but I am unsure if it is going to cost me an arm and a leg to do so.
FadeDown said:
Sorry to resurrect this out of the blue, but I am also having a similar problem.
I have not rooted my R800at, but noticed first that the screen would sometimes stretch or skew into an absurdly distorted shape, only to snap back to normal after unlocking the screen.
Then, a few days ago, I also started to get this colorized snow pattern on my screen. I was wondering if you managed to fix your phone by ordering the cable? Also, not to sound too much like a pathetic n00b, is there a .doc somewhere (Or PDF) showing how to disassemble the phone to replace the cable, if that indeed fixed the problem?
I am going to see if AT&T will warranty the phone (Less than a year old, more than 30 days, not more than 90) but I am unsure if it is going to cost me an arm and a leg to do so.
Click to expand...
Click to collapse
The phone comes with a one-year manufacturer warranty. Since you aren't rooted or unlocked, send it in for repair. If you open up the phone to fix the cable yourself you'll end voiding the warranty permanently. If something else breaks later down the road that's harder to fix, you're gonna need it.
Sent from a Galaxy far, far away
hey everyone well after reach tru this thread i think my flex cable is the problem as well
a while back when i unlock the fone the screen just use to be all jumpy (but i dont think dat was related to the flec cable problem cuz after changing wallpaper it stopped)
but like ah few weeks after i changed my rom, if i didn't slide out my gampad my phone wouldn't unlock, sometimes when i turn it off(the phone vibrates as usual but the screen nevr comes on) and then now like its completely gone i'm getting nothing from the screen anymore
so i'm guessing its the flex cable
and i think thats the reason for my front camera to stop wrking as well
FIX!
captain67 said:
My screen randomly freezes, with Android still running in the background. It also has multicolored "snow" static-like crap on the screen instead of an image half of the time, especially when unlocking the screen. Happens when the kernel hasn't even finished booting as well. I also get visual artifacts appearing on screen, which would be expected if my GPU was OC'd, but it's not. Tried stock, didn't help, so I know it's a hardware problem.
I suspect it might be the slider ribbon, or the screen itself, but I want to know what it most likely is before trying to order parts and spending the money. If it's being caused by the GPU, I'm just gonna pick up a new part-time job and buy a new phone altogether..
Any ideas?
Click to expand...
Click to collapse
Same problem.
Answer is change the screen ribbon 3.50$ on ebay with shipping.:laugh:
ispeedca said:
Same problem.
Answer is change the screen ribbon 3.50$ on ebay with shipping.:laugh:
Click to expand...
Click to collapse
That's correct. You all guys need to replace the ribbon cable/flex cable and the issue will be gone.
I dropped my GN and now the screen is weird.
Phone boots fine and screen looks fine until a few seconds *after* the desktop completely appears. Then it turns really, really dim with a purple tinge. Brightness and color are fine until after it completely boots up.
I tried a battery pull. Same thing happens. Something broke?
You dropped it.
The screen isn't working correctly any more.
Yes I would say something broke.
spencer88 said:
You dropped it.
The screen isn't working correctly any more.
Yes I would say something broke.
Click to expand...
Click to collapse
duh. suggestions for a fix?
dynamicpda said:
I dropped my GN and now the screen is weird.
Phone boots fine and screen looks fine until a few seconds *after* the desktop completely appears. Then it turns really, really dim with a purple tinge. Brightness and color are fine until after it completely boots up.
I tried a battery pull. Same thing happens. Something broke?
Click to expand...
Click to collapse
Tried changing backlight/brightness settings?
harveydent said:
Tried changing backlight/brightness settings?
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Click to collapse
harvey, I toggled parameters under settings. no change. I have to set the screen on maximum brightness to see anything, the maximum brightness i can tweak now is still very dim; nothing returns it to normal.
if there are no obvious signs of dropping the phone (cracks or dents around the housing) you could try sending it back to samsung for replacement, and just say that you woke up one day and its fooked lol
IINexusII said:
if there are no obvious signs of dropping the phone (cracks or dents around the housing) you could try sending it back to samsung for replacement, and just say that you woke up one day and its fooked
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Click to collapse
I have insurance on it. Doesn't that cover drops? Do you know how long I will be without a phone if I bring it into a VZW store? Thanks
Well you did ask if something broke, don't be an arse when someone replies with an answer.
Anyways, just sell it and get a new one, the screen on the GNex is ridiculously expensive. Literally worth half the phone. https://www.wholesalegadgetparts.com/product.php?productid=18791&cat=1026&page=1
dynamicpda said:
I have insurance on it. Doesn't that cover drops? Do you know how long I will be without a phone if I bring it into a VZW store? Thanks
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Click to collapse
Depends what the insurance says it covers, some are just extended warranties on the tech, they don't cover accidental damage. And idk how Verizon does it, but my gf went into Sprint, told them the camera stopped working (it did, as a result of water damage ) and they gave her a new one on the spot.
theking_13 said:
Well you did ask if something broke, don't be an arse when someone replies with an answer.
Anyways, just sell it and get a new one, the screen on the GNex is ridiculously expensive. Literally worth half the phone. https://www.wholesalegadgetparts.com/product.php?productid=18791&cat=1026&page=1
Click to expand...
Click to collapse
theking, I'll be more literal next time.
I'll go over to Verizon and see what my options are under the Asurion warranty. I'm tempted to buy a new one if I can get it for $199, then sell the broken one for what I can get. I want to exhaust my options here before bringing in the phone because wiping the phone, restoring to stock, and then possibly being without one for a few days is a pain.
Thanks for the comments on the warranty. I'll just drop in. Problem is that the phone is rooted and ROMed so I have to finesse that issue.
Oddly enough, I have this same exact problem. I didn't drop mine, however. I rebooted the phone and it just started doing this. The backlight seems to work fine in recovery, during the boot animation, and the initial screen after boot. After about 5 seconds it then goes to this very dim screen. I can't help but think that if it "broke" somehow that the backlight wouldn't come on at all.
Running AOKP M5
HuskerWebhead said:
Oddly enough, I have this same exact problem. I didn't drop mine, however. I rebooted the phone and it just started doing this. The backlight seems to work fine in recovery, during the boot animation, and the initial screen after boot. After about 5 seconds it then goes to this very dim screen. I can't help but think that if it "broke" somehow that the backlight wouldn't come on at all.
Running AOKP M5
Click to expand...
Click to collapse
I'm guessing a sensor or regulator got whacked in the drop. I don't seem to be able to find any references via Google to others with our situation.
dynamicpda said:
I'll go over to Verizon and see what my options are under the Asurion warranty. I'm tempted to buy a new one if I can get it for $199, then sell the broken one for what I can get. I want to exhaust my options here before bringing in the phone because wiping the phone, restoring to stock, and then possibly being without one for a few days is a pain.
Click to expand...
Click to collapse
depends on the coverage you got if insurance will replace it and there will be a deductible.
you wont get another for $199 unless you have an upgrade on a line that you are willing to burn to get it.
dynamicpda said:
I'm guessing a sensor or regulator got whacked in the drop. I don't seem to be able to find any references via Google to others with our situation.
Click to expand...
Click to collapse
Yeah, I didn't drop mine though.
HuskerWebhead said:
Yeah, I didn't drop mine though.
Click to expand...
Click to collapse
Ok. Whatever it is, it seems to be something subtle. Any luck on finding a fix?
Not yet. I'm restoring to a previous backup to see if I still have the problem or not.
EDIT: Restoring back to a previous nandroid backup resolved the issue. The backlight no longer goes dim. It had to have been something in the software somewhere freaking out.
Hang on.... Are you guys running Franco Kernel? His latest app update screws up the colour control and causes all multipliers to stick on 418 or something similar if you don't adjust them before a reboot (after app update). Try checking the colour multipliers before nandroid or sending off Samsung!
Regards.
Interesting. I'm not running Franco, but I do have the Kernel Update App of his (running Imoseyon Lean Kernel). Luckily, I did a nandroid backup before I restored back to the previous nandroid.
lynxboy said:
Hang on.... Are you guys running Franco Kernel? His latest app update screws up the colour control and causes all multipliers to stick on 418 or something similar if you don't adjust them before a reboot (after app update). Try checking the colour multipliers before nandroid or sending off Samsung!
Regards.
Click to expand...
Click to collapse
You saved me, bro. Ridiculous. I updated the Franco app last night. I guess I hadn't rebooted until after I dropped the phone.
lynxboy said:
Hang on.... Are you guys running Franco Kernel? His latest app update screws up the colour control and causes all multipliers to stick on 418 or something similar if you don't adjust them before a reboot (after app update). Try checking the colour multipliers before nandroid or sending off Samsung!
Regards.
Click to expand...
Click to collapse
That was it for me too. Ran the latest update for the app and rebooted. All is well. Thanks!
HuskerWebhead said:
Interesting. I'm not running Franco, but I do have the Kernel Update App of his (running Imoseyon Lean Kernel). Luckily, I did a nandroid backup before I restored back to the previous nandroid.
Click to expand...
Click to collapse
Glad it worked out for you too and that you had a nandroid back up.
I was told that the numerous shorts on this motherboard can't be removed, but I don't know how these things are supposed to look anyway. Does it look obvious to you, one way or the other? Is that gluey-looking stuff the problem?
Is that a T989 motherboard?
LoopDoGG79 said:
Is that a T989 motherboard?
Click to expand...
Click to collapse
'Tis indeed.
frankaloni said:
'Tis indeed.
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Click to collapse
Looks fried to me. Sorry for the bad news.
Sent from my wickedly awesome Galaxy S2 using my fingers. Duh!!!
i say its toast, too.
i just broke my screen last night...do you want to sell it?
pm if you want
edit
that is not a sticky mess, that is fried (burned).
How did that happen?
Sent from my SGH-T989 using xda app-developers app
Yea def toasted
Sent from my liquid smooth t989
Btw, how literally do "toast" and "fried" apply here? Does this look like a temperature-related problem—somehow it got too hot and essence de mobo started leaking all over (leaving that visible gunk)? Or is it something else entirely? Assuming there's enough information in that image.
I don't know how it happened. The phone has symptoms that led me to the following thread about issues with the power button: http://forum.xda-developers.com/showthread.php?t=1783404 (repeated vibration like at the beginning of the boot cycle, plus the camera flash going off)
When I dropped it off to have the power button replaced . . . well, before they opened it up, they said they thought it was a software corruption issue to be solved by re-flashing the ROM, and that the phone had probably gotten wet. (It's never been immersed, although maybe it doesn't take much ambient moisture for a phone to count as having gotten wet.) Then they called me later and said: whoa, the motherboard, we can't fix it. So I got it back, opened it up myself, and posted this image in the hopes of learning something, because I'm still not sure what to think. Following some of the power-button-related advice from the other thread does seem to help (e.g., the boot cycle proceeds much farther immediately after I tap the phone against a semi-hard surface in a way that would loosen up the power button), and I feel like that shouldn't be the case if the motherboard were such a piece of toast.
frankaloni said:
Btw, how literally do "toast" and "fried" apply here? Does this look like a temperature-related problem—somehow it got too hot and essence de mobo started leaking all over (leaving that visible gunk)? Or is it something else entirely? Assuming there's enough information in that image.
Click to expand...
Click to collapse
that is a gunk? I think I can speak for everone and say, we think it looks like burned, fried, melted electronics. The real test is the sniff check, if you know what it smells like.
Try scraping it with a sharp edge. If its fried, it will crumble. If gunk, it should stick to the edge.
frankaloni said:
...because I'm still not sure what to think...
Click to expand...
Click to collapse
I think you should send me your mailing address so I can send you money and a box to put it in so you can send it to me!
PEOPLE ! Daf** happend with my tablet ?
Today in the morning i put my tablet charging and a few minutes ago, where i pick up this happend.
The tablet in on fire when i pick her up, i mean, i can´t hold it in my hands because of the heat.
what can i do now ? :crying::crying::crying::crying:
HugoSilva said:
PEOPLE ! Daf** happend with my tablet ?
Today in the morning i put my tablet charging and a few minutes ago, where i pick up this happend.
The tablet in on fire when i pick her up, i mean, i can´t hold it in my hands because of the heat.
what can i do now ? :crying::crying::crying::crying:
Click to expand...
Click to collapse
Ive never seen anything like this!? I dont know how your gonna explain it to samsung...
DUHAsianSKILLZ said:
Ive never seen anything like this!? I dont know how your gonna explain it to samsung...
Click to expand...
Click to collapse
i don´t know either. But its not my fault...
If it is not your fault, someone else is responsible. Such a damage does not occur without external force.
Best , maris
Does it still turn on? Where is the heat coming from, where it's cracked?
Sent from my SM-T805 using XDA Free mobile app
ashyx said:
Does it still turn on? Where is the heat coming from, where it's cracked?
Sent from my SM-T805 using XDA Free mobile app
Click to expand...
Click to collapse
she was on while charging, after i take off the charger the tablet still work 100% ( i guess), but i turned off because was too hot.
The heat was coming from the place where you put the charger. ( i guess was a factory error in the charger and was heat too much, i don´t know)
I´m afraid in the moment i get the tablet to samsung they say that was me that dropped to the ground and broke the screen.
Either the battery expanded and broke the panel or something related to the battery. Im not sure if samsung will replace that.. How old is this tablet?
I would make sure to add a note (hand written message) when returning it to Samsung that you have included the charger and the cable for them to test and I would tape a note to the back of the tablet so they can't say they didn't see it and take pictures of the note taped to the tablet.
If you were charging it with the factory charger and the cable as per the instructions I would fight them to the end for a replacement!
That hole is obviously made by external forces. If it was caused by heat or battery expansion it wouldn't look like that. Either you smashed something onto it or someone else did.
DUHAsianSKILLZ said:
Either the battery expanded and broke the panel or something related to the battery. Im not sure if samsung will replace that.. How old is this tablet?
Click to expand...
Click to collapse
3 months
snapper.fishes said:
That hole is obviously made by external forces. If it was caused by heat or battery expansion it wouldn't look like that. Either you smashed something onto it or someone else did.
Click to expand...
Click to collapse
You are wrong, the tablet was on my office when i put it on charge, then leave, nobody gets in the office ( i'm sure) and when i come back the tablet is like this...
flhthemi said:
I would make sure to add a note when returning it to Samsung that you have included the charger and the cable for them to test and I would tape a note to the back of the tablet so they can't say they didn't see it and take pictures of the note taped to the tablet.
If you were charging it with the factory charger and the cable as per the instructions I would fight them to the end for a replacement!
Click to expand...
Click to collapse
What do you mean with a note ?
Yes i was using the factory charger...
HugoSilva said:
You are wrong, the tablet was on my office when i put it on charge, then leave, nobody gets in the office ( i'm sure) and when i come back the tablet is like this...
Click to expand...
Click to collapse
If you are adamant that no one else could have man handled your tablet while you were out, the other possible explanation is that your tablet experienced some extreme temperature and had a pre existing weak point at that position (micro fractures can be invisible to the eye).
It is unlikely that your battery could have become hot enough to crack your screen without bursting into flames first, so the other extreme is more likely. Is there a chance that the ambient temperature of your office dropped to freezing or near freezing while you were away?
HugoSilva said:
What do you mean with a note ?
Yes i was using the factory charger...
Click to expand...
Click to collapse
A NOTE = A hand written message on a piece of paper for the tech to read at the repair facility.
snapper.fishes said:
If you are adamant that no one else could have man handled your tablet while you were out, the other possible explanation is that your tablet experienced some extreme temperature and had a pre existing weak point at that position (micro fractures can be invisible to the eye).
It is unlikely that your battery could have become hot enough to crack your screen without bursting into flames first, so the other extreme is more likely. Is there a chance that the ambient temperature of your office dropped to freezing or near freezing while you were away?
Click to expand...
Click to collapse
No one enter my office because i locked after leaving. And the temperature was always the same, ambient temperature. 10 to 15° celsius.
Most probable scenario is that someone physically damaged the unit since you did leave it unattended. Achems Razor will help cut to the truth.
Occam's Razor
But point well made. Pretty dang amazing damage. Almost looks like a small caliber bullet hole. Yikes! Hope the OP shares what eventually is the result.
HugoSilva said:
You are wrong, the tablet was on my office when i put it on charge, then leave, nobody gets in the office ( i'm sure) and when i come back the tablet is like this...
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I'm interested in buying this tablet which is how I've ended up here (new to the community).
Having some experience with lithium-polymer batteries from hobbies of mine, my first thought was 'what type of battery does it have?' Li-Po batteries have a tendency to expand and potentially catch alight if 'gone dodgy' or over-charged. The Galaxy Tab S uses a Lithium-Ion battery which it turns out can have similar behaviour.
This could well explain the state of the tablet (and the heat). It might not have caught alight with a standard charger, or you got to it before it did. Either way, good thing you got to it when you did!
I can't post any external links yet as I'm still too new, but googling "Lithium Ion battery expansion" and "explosion" shows some examples of what can happen to these batteries (although I don't believe this to be very common).
This type of expansion force from inside the unit would most likely burst the screen and I can only imagine that being pretty nasty, and possibly the cause of the state that your tablet was in.
I trust that you got it replaced through your warranty without any quibble?!..
skeeterpro said:
Occam's Razor
But point well made. Pretty dang amazing damage. Almost looks like a small caliber bullet hole. Yikes! Hope the OP shares what eventually is the result.
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Waiting for a reply from Samsun.
But maybe Samsung will not help me, then i will have to spend at least 200€ to put a new LCD. :crying::crying:
pissed off wife or childeren
Sorry for bothering guys, I dropped my Z fold 4 from waist height to the carpet I guess it landed on the hinge and afterwards I noticed this;
LINK OF THE VIDEO ON REDDIT
Sorry for the reddit link, and sorry for the inconvenience.
Can you guys eloberate? Also I can hear some "gear" noises when I am unfolding at exactly 20%. Am I being paranoid?
Welcome to XDA.
Looks/seems like hardware damage... maybe a loose or damage hinge cable.
blackhawk said:
Welcome to XDA.
Looks/seems like hardware damage... maybe a loose or damage hinge cable.
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Can you also check if you have same issue?
razorego said:
Can you also check if you have same issue?
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I don't have the phone. Is the anomaly only present in that mode? Run some more tests.
If the hinge is not operating smoothly and especially if out of alignment it should be repaired soon... to avoid collateral damage to the display.
blackhawk said:
I don't have the phone. Is the anomaly only present in that mode? Run some more tests.
If the hinge is not operating smoothly and especially if out of alignment it should be repaired soon... to avoid collateral damage to the display.
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The only problem is this and it happens on that specific screen, doesn't happen on any other screen pixel test application, it unfolds 180 degrees with no alignment issues that I can see.
razorego said:
The only problem is this and it happens on that specific screen, doesn't happen on any other screen pixel test application
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That's the test mode so it might be it detecting a hardware fault. There's no reason it should be glitching on its own if you're not providing any inputs. A Samsung Experience center at best buys can run additional diagnostic tests on it.
blackhawk said:
That's the test mode so it might be it detecting a hardware fault. There's no reason it should be glitching on its own if you're not providing any inputs. A Samsung Experience center at best buys can run additional diagnostic tests on it.
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Sorry for that, there is an artifact when I change the screen color there happens a horizontal line for 1 second on top half of the screen. But why it doesn't happen on any other test software?
EDIT: I am the one pressing the colors btw
razorego said:
Sorry for that, there is an artifact when I change the screen color there happens a horizontal line for 1 second on top half of the screen. But why it doesn't happen on any other test software?
EDIT: I am the one pressing the colors btw
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I wouldn't be concerned with that then. As long as everything else is operating normally.
Screen Test gives a better look at display performance.
You may need a newer version then this:
blackhawk said:
I wouldn't be concerned with that then. As long as everything else is operating normally.
Screen Test gives a better look at display performance.
You may need a newer version then this:
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Tried this app and nothing wrong, were able to understand what I mean by artifact line ?
razorego said:
Tried this app and nothing wrong, were able to understand what I mean by artifact line ?
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That is perfectly normal, happens on mine too. It's some sort of bug or glitch in the app?
TheWorldYT said:
That is perfectly normal, happens on mine too. It's some sort of bug or glitch in the app?
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Maybe, I really don't know. What is perfectly normal btw? Video is quite stupid so it might be hard to understand but its on top half of the screen a horizontal line happens when I change the screen color to black.
razorego said:
Maybe, I really don't know. What is perfectly normal btw? Video is quite stupid so it might be hard to understand but its on top half of the screen a horizontal line happens when I change the screen color to black.
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That horizontal line is perfectly normal.
TheWorldYT said:
That horizontal line is perfectly normal.
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I really wonder if we are talking about the same thing that happens for 1-2 seconds and disappears. But thanks mate!
razorego said:
I really wonder if we are talking about the same thing that happens for 1-2 seconds and disappears. But thanks mate!
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Strange... must be a Fold thing. Don't see that on my N10+ when I run device test. As long as it passes the tests it's just a harmless Fold anomaly.
I would keep a close eye on the hinge though. Probably should have it looked at.
Mine does this to its nothing to worry about it must be part of the vibration test