Hi
I recently bought an S20+ 5G from a guy. He did make me aware that he had factory reset the phone and play store and ability to reset again had disappeared from the phone. I had thought it was probably an issue Samsung would be able to solve as the phone was less than 12months old. Unfortunately it has retail mode enabled and I can't seem to find very much info on how to remove it. Everything seems to work apart from the usual stuff like Health, Pay and obviously the most important one Playstore. When I open retail app its asking for Country, shop and code so I'm lost. Any advice greatly appreciated
Beirnz said:
Hi
I recently bought an S20+ 5G from a guy. He did make me aware that he had factory reset the phone and play store and ability to reset again had disappeared from the phone. I had thought it was probably an issue Samsung would be able to solve as the phone was less than 12months old. Unfortunately it has retail mode enabled and I can't seem to find very much info on how to remove it. Everything seems to work apart from the usual stuff like Health, Pay and obviously the most important one Playstore. When I open retail app its asking for Country, shop and code so I'm lost. Any advice greatly appreciated
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Just for reference, this phone was bought legitimately by the previous owner and receipt of purchase has been shown to me. Now as to whether the phone was stolen, the shop who sold it to him has said that they were bought legitimately and this under threat of me calling the authorities
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Hello all, I seem to have run into an issue, and a friend pointed me to this site. I just bought a new Samsung Galaxy Note 10.1 2014 Edition (model number Sm-P605vzkevzw) from an online retailer on Newegg; however, I seem to have received a store demo/showcase model.
The box was a large, heavy case that came with the tablet and what appears to be an inactive show model. I wouldn't care, but it has some pre-installed Verizon firmware on it called VZW Demo, which I can't seem to get rid of. The app will come back even after uninstalling, and then proceeds to auto start. I've tried a factory reset, but honestly, I don't know too much about these things.
Did I get a dud, or can this be fixed?
Do you care about warranty? Rooted then and use titanium Backup or a custom rom.
Fbuh said:
Hello all, I seem to have run into an issue, and a friend pointed me to this site. I just bought a new Samsung Galaxy Note 10.1 2014 Edition (model number Sm-P605vzkevzw) from an online retailer on Newegg; however, I seem to have received a store demo/showcase model.
The box was a large, heavy case that came with the tablet and what appears to be an inactive show model. I wouldn't care, but it has some pre-installed Verizon firmware on it called VZW Demo, which I can't seem to get rid of. The app will come back even after uninstalling, and then proceeds to auto start. I've tried a factory reset, but honestly, I don't know too much about these things.
Did I get a dud, or can this be fixed?
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Click to collapse
I have a friend that ran intoo the same type of thing. VZW demo is definately a floor model. Personally I would see what I could do about returning it. The battery has already been through hell and who knows what other abuse its been through while on display. If your stuck with it the only way to get the demo app to stop is to either root it and freeze the app with titanium backup OR flash it with either the factory ROM or a custom ROM. Either way you'll trip knox which means the warranty (if there is one) will be void. My friend fllashed his with a custom rom and then the demo mode was gone. Hate to say it but its a classic case of buyer beware. Floor models should go straight in the trash if you ask me. Sorry about your luck.
Me too...
Last year, money was tight and I bought one off of eBay for $200. However, I knew this was a demo model. I rooted the tablet & installed a custom ROM and I have been using it ever since. If you got a good deal for it (and no warranty), root it and load a custom ROM.
Edit: If it is less than 30 days, contact Newegg and explain what happened. They should take care of it.
so, i am legally blind. I bought a samsung galaxy note 10.1 2014 edition on the huge amount of recommendations that i received from many people. It was purchased through Amazon from a 3rd party seller business. After a few months the os starting getting crazy. Seller advised resetting to factory defaults. I did this . Now it is stuck on a screen asking for a samsung account. I dont have one. I contacted Samsung and they said that since it came from this 3rd person business seller through Amazon and since it appeared that it was a non-USA model (???) that there was nothing they could do unless i was able to get the serial number or IE number for it from the seller as it does have one printed on it where it should be. Verizon said "Huh so you dont have service with us....we cant help..call Samsung". The seller is no longer in business. Long story short i needed this to be able to read books and a lot of other stuff. It worked super great when it was working....now its a $350 paperweight!!!
Can anyone help me????? I am somewhat PC savvy and understand somethings about roots and the like, but i have beeen out of doing that stuff for several years. so details on how to's might be needed.
Any help would be greatly appreciated and you would be doing a huge good deed by helping a handicapped pwerson get back the only real visual aid i have. Thanks ahead of time for any help given.
Sorry man, the Verizon model so far cant have its bootloader unlocked, so any hopes of finding a way to break the lock are gone, you got scammed, a locked device is most likely a lost/stolen device, Id contact the bank and tell them about the scam if I were you. Its probably too late now since this was in 2017
yeah I had this happen with a tablet from work. I had 2 smaller galaxy tabs returned from employees. one was locked down with an account that we have NO IDEA how the employee put in there. He left and we had literally no way to unlock the tablet. The worst part was the phone/tablet guy was just going to give them both to me because they were going in the trash. I tried everything to bypass the account, came here and it was confirmed, not happening. I kept the good one and then put the other aside for an extra screen.
hey guys, just bought a NOTE 10 PLUS from a friend dirt cheap since he cant unlock it. i tried to do the factory rest and now im stuck at the setup screen saying i need to varify myself. can you guys link me to the proper thread to download the firmware to flash with odin. theres so many varients that i need to ask for guidance. this is the N975U for the Sprint network. id like to just have it as a web browser if possible.
Simply return it to it's owner and they will be able to unlock it. Flash whatever you like, you won't be able to get around a frp lock.
The fact that 'the friend' is unable to unlock it makes it a bit suspicious...
Jeff202020 said:
hey guys, just bought a NOTE 10 PLUS from a friend dirt cheap since he cant unlock it. i tried to do the factory rest and now im stuck at the setup screen saying i need to varify myself. can you guys link me to the proper thread to download the firmware to flash with odin. theres so many varients that i need to ask for guidance. this is the N975U for the Sprint network. id like to just have it as a web browser if possible.
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Hopefully this will help for future encounters...
Before you buy/accept any Android device make sure the seller/owner of the phone does a factory data reset before he/she sells/gives it to you.
Performing the FDR will disable the FRP lock (Google Anti-theft Measure). As stated previously if the previous person doesn't do the phone will ask for the previous Google Account login information for verification. Without that information you won't be able to use, flash or Factory Data Reset the phone.
There is 100% a way to unlock it as previously mentioned, return it to its owner. Buying stolen goods is not a good idea, that is what we can learn from this.
Wish I would have known this was locked this way. Dont think its stolen.. just found. Oh well..... learned the hard way.
I'm sure you do but the owner didn't buy it just so you could get a sweet deal on a Note 10 Plus. Stolen or lost, it could easily be returned to it's owner.
Jeff202020 said:
This is a found phone over the holiday shopping spree. That's what I was told at least. I've been out of the flashing world for years and was not aware about these new security system with Google. Bought the dang thing for 200$ thinking I was getting a awesome deal by just flashing it. looks like I lost money. So there's no way to unlock it? I was also forwarded that he couldn't unlock the thing. I thought I'd stay quiet and use is in since he doesn't even know what it is. Lol. I might have shot myself in the foot.
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Am I understanding this correct? Your friend found the phone (he didn't buy it nor did he actually own the phone, he just happened to find it) that you bought?
If so then that is in fact a stolen phone. Regardless of what your friend said if someone happened to loose the phone it does not mean it belongs to the person who found it. If the friend didn't make a reasonable effort to find the owner of the phone then they have committed theft by finding.
The correct and legal thing to do when you found a lost phone is if you see any sort of carrier branding on the phone (Verizon, AT&T or etc) take it to the nearest store matching the carrier branding. Inform them that the phone was found on the ground. They will be able to locate the appropriate owner. If you can't locate any branding you should take it to your local police department in case someone called it in as lost. If the phone was found at a local store, give the phone to the store in case someone comes looking for the phone they lost.
And the answer is no. The FRP lock is an anti-theft measure. Surrender the phone to the applicable provider or local authorities so the owner can claim the lost device. Your friend should be able to give your money back if they are your friend.
You have received your answer here and also here
Return it to the authorities as your posts about this are inconsistent
Thread closed and all other posts about this will be removed
Even if I have to lose the camera
The camera loss has nothing to do with a service unlock.
You should call Verizon, give them the IMEI number, see if it's clean and the phone is paid off. If so, they can unlock it.
You can go with online services but they aren't cheap and there are few other variables. You can read more in the several posts about others' need to unlock a phone.
dirtybudha said:
The camera loss has nothing to do with a service unlock.
You should call Verizon, give them the IMEI number, see if it's clean and the phone is paid off. If so, they can unlock it.
You can go with online services but they aren't cheap and there are few other variables. You can read more in the several posts about others' need to unlock a phone.
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It's not paid off, and one of the security breach results that happened to my phone left Verizon with the opinion that the symptoms on the phone were deliberate, and that I added a second phone line. So, they think that I added services that cost money and now I just don't want to pay for them. Which is not the case. So, if I don't pay them a substantial amount of money, they will suspend my service. I am definitely not paying for something that I didn't do or legitimately don't owe to them, or anyone else. Do you know if using the same method that is used to easily hack into any android could be modified to alter the source code that locks the device to a carrier? I don't mean specifically, better said, has anyone tried using Kali Linux , with metasploit/ Wireshark to get into an android and establish permissions, then try change the source code related to carrier locking?
Tech4fast said:
It's not paid off, and one of the security breach results that happened to my phone left Verizon with the opinion that the symptoms on the phone were deliberate, and that I added a second phone line. So, they think that I added services that cost money and now I just don't want to pay for them. Which is not the case. So, if I don't pay them a substantial amount of money, they will suspend my service. I am definitely not paying for something that I didn't do or legitimately don't owe to them, or anyone else. Do you know if using the same method that is used to easily hack into any android could be modified to alter the source code that locks the device to a carrier? I don't mean specifically, better said, has anyone tried using Kali Linux , with metasploit/ Wireshark to get into an android and establish permissions, then try change the source code related to carrier locking?
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Click to collapse
Thank you for taking the time to reply, I appreciate it
No worries, it's not an uncommon issue.
Nothing I'm aware of can be done to unlock it using Odin or anything like that. You might explore the other options, but I know nothing about them. Search the forums here and you'll find a lot that ask about unlocking. There is a discussion in one about services. Might give you a direction to go and check in.
Here's the rub. If it is not paid off and you want to take it to another service, you're going to have a bad time.
If they close your account and you don't pay them money (especially paying off the phone), then they will blacklist the IMEI and NO CARRIER will ever be able to activate it on their network. Blocked IMEI's, there is no way to flash anything or root whatever or unlock anything that will get you to have it active on a service carrier until the originator has it removed from the blacklist.
I think that is going to be your biggest hurdle trying to take it to another provider.
VZW should automatically unlock it after 60 days if you bought it from them. If third party purchase, 60 days after activated.
Unlockboot.com P.S your phone will go straight to collections unless you pay it off the proper way
Most people wouldn't give info on how to unlock it because it's unethical. It's doable but the phone price will go to collections.
Hey, I am exactly in the same boat. I night s Verizon Fold 3 from someone on craigslist, they told me it was fully paid for, later I found out that it was not. Also it was not unlocked after 60 days. I know the phone cannot be used in the US, but I just want to unlock it for international use.
Did you guys found a solution? Same as Mjatta, i got f*cked on eBay, the even post that accepted returns, but got no response, and eBay didn't help either.
If anybody have a solution for this please reply I am also having the same issue and I can't even contact Verizon because I am in Nigeria.
I hope a paid service will be available soon for this to help owners who are not in the USA
banjicom said:
If anybody have a solution for this please reply I am also having the same issue and I can't even contact Verizon because I am in Nigeria.
I hope a paid service will be available soon for this to help owners who are not in the USA
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Click to collapse
You're just out of luck. There isn't anything anyone here can do. You will just have to bite the bullet and take the hit on the phone and get another one. It's going to get blacklisted as soon as it's in collections and no carrier's network, that is legitimate, will activate the device.
Hello,
I have purchased a "display" Galaxy Z Fold3 5G SM-F926B/DS but the SIM slots are disabled for some reason (the phone won't detect any SIM cards). All other features are functioning properly. The seller told me it can be enabled by installing some kind of software. Unfortunately, I haven't find any information, so far.
I have attached a screenshot where the Model & IMEI numbers can be seen.
Please note that it is not locked to a certain carrier.
My question is: Is there any software which can enable the SIM card slots?
Regards,
Sambi
Unfortunately the general consensus of XDA is that we don't condone or help anyone with display models of devices because they're technically stolen property from the manufacturer and/or retailer. Also most display models are intentionally disabled in some way, especially after they are reported stolen.
You were scammed, plain and simple. I would try returning it to get your money back but I doubt you'll be able to. And as for knowing what it was before purchasing it, in my opinion, is an expensive life lesson to research these things thoroughly before purchasing.
spart0n said:
Unfortunately the general consensus of XDA is that we don't condone or help anyone with display models of devices because they're technically stolen property from the manufacturer and/or retailer. Also most display models are intentionally disabled in some way, especially after they are reported stolen.
You were scammed, plain and simple. I would try returning it to get your money back but I doubt you'll be able to. And as for knowing what it was before purchasing it, in my opinion, is an expensive life lesson to research these things thoroughly before purchasing.
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Click to collapse
Thank you Spar0n,
The guy who sold me the device is working for SAMSUNG. I'll try my best to return the phone and get my money back. If he resisted, then, I may report this to SAMSUNG, directly.
Lesson very well learnt. Thank you, again!
sambi700 said:
Thank you Spar0n,
The guy who sold me the device is working for SAMSUNG. I'll try my best to return the phone and get my money back. If he resisted, then, I may report this to SAMSUNG, directly.
Lesson very well learnt. Thank you, again!
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Click to collapse
Honestly, I would just try contacting Samsung and give them all the info you have about the seller and offer to give the device back (to get in good graces that you're willing to help them) and see if they offer you any kind of response. I personally don't have any experience with this but who knows maybe somebody nice in customer service or fraud or whoever at Samsung might take pity on you and offer a discount or something on a real phone.
{Mod edit: Quoted post has been deleted}
A reset isn't going to assign the hardware IMEIs. They were left blank during production on purpose OR after it was reported stolen Samsung removed it. Either way that's not going to fix this.
sambi700 said:
Hello,
I have purchased a "display" Galaxy Z Fold3 5G SM-F926B/DS but the SIM slots are disabled for some reason (the phone won't detect any SIM cards). All other features are functioning properly. The seller told me it can be enabled by installing some kind of software. Unfortunately, I haven't find any information, so far.
I have attached a screenshot where the Model & IMEI numbers can be seen.
Please note that it is not locked to a certain carrier.
My question is: Is there any software which can enable the SIM card slots?
Regards,
Sambi
Click to expand...
Click to collapse
That is not a display unit (SM-F926B/DS)
The problem with that phone seems to be a lost or corrupt EFS partition
Flash the latest stock rom via ODIN , it would probably solve your problem
Download Galaxy Z Fold3 5G SM-F926B (EUY) F926BXXS1CVHF in Samfw - Samsung firmware download
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