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Hi!
I brought my Xperia Play phone USED two years ago and I've never had any problems with it.
However, recently, the phone has started to freeze itself in "screensaver" mode (Where the screen goes black after 15 seconds and locks the phone), but the screen won't light up no matter which button I press. I've had to restart the phone every time this happens.
It's been behaving strange at start up as well, as it sometimes take 20 minutes just for it to turn on, while on other occasions, it won't turn on at all!
Is this problem caused by the battery, or is it the hardware?
Is it with stock firmware?
Vortelf said:
Is it with stock firmware?
Click to expand...
Click to collapse
Yes.
I've never modded it or installed custom firmware/apps.
Have you tried factory resetting it?
Vortelf said:
Have you tried factory resetting it?
Click to expand...
Click to collapse
Yes, but it didn't fix it. The problem still occurs.
tldr: Black screen, no display, everything works "under" (I can answer the phone etc). Not a flex cable problem because occurs randomly, regardless of the slider being open or closed. The problem also occurs during boot up, so rather not a software problem.
I think I have something similiar. Everything was fine until a few days ago the screen didn't want to unlock..or at least I thought it was that.
Basically the phone sometimes works OK but sometimes if I turn off (lock) the screen, it won't go back. To be precise, the phone works and if someone calls me I can pick it up moving the finger where the slider should be, it's just the display doesn't turn on. Same goes for booting, bootloader logo etc, so IMO it's not a software problem.
Strange thing is that it just randomly pops back, sometimes when I move the gamepad slider, sometimes when I put in a jack cable or if I hard reset the phone (remove battery). I've had problems with the flex cable in the past and this time I know that it's not it (no difference if I open/close the slider).
My guess would be some power supply or LCD driver IC issues, because the screen stops working almost everytime if I put the phone into the dock. Moreover, if the screen doesn't work, the orange charging LED is not working (green and blue are OK). The moment the screen starts working, the orange charging LED starts working too.
it's very strange but I'm used to electronics doing strange stuff. Just wondering if I should give a try disassembling the phone and trying to fix it or just buy a new one or something?
I might add that I have bought a new battery ~3 months ago, but it's been working fine to this point. I have tried if the same problem occurs with the old/original battery and it's the same.
well, any ideas?
edit: This video shows something very similiar (except the backlight): https://www.youtube.com/watch?v=m4p0-kv1cxA
Same problem. And I guess this guy has it too.
http://forum.xda-developers.com/xperia-play/help/problem-flex-cable-brightness-t2803991
Any help?
I have some questions. (Copy from the old thread)
1. I mean that i read it here, but I'm not sure. At the moment I have very often the bug, that the volume button not works. Mute works, but louder and quieter not. I don't know when it doesn't work, but after a while no function.
2. Since a few days I have the wifi problem, that wifi works sometimes and after a while too, it shows empty bars and shows the connection but it doesn't work. In other case if I start the radio he can't find any WiFi. Why?
3. Since a few days the touchscreen doesn't work. I have set, that i can See if i touch. Then it shows a point. so i can see that the touch works, but there is no reaction. After a minuten the radio shows the bootlogo and have a loop. So i have start the radio new with reset or power off from the car.
4. Since a few days if i turn off the key normally all lights form the radio and display shut down. Additionally board computer shut down too after a few seconds. Now the light from the dvd tray is on and board computer too (after a lock from the car too). I dont know why but I don't know if that is so good (Battery).
All this errors are since a few days. I tried to do any settings but the problem is always here. Does anyone no about that? I think it's an app, but I don't know which one. The last chance (if I get no solutions) is to install another rom? That is really crazy, because it's only since a few days. The days before it works perfect.
I have JY 2.73 with the Malaysk Rom from September (1024).
Thanks
Update: Now i installed 2.59 JY and tried again. WiFi will always gone with no bars. So i turn off and turn on again. At the most cases it works. But the problem is here again. The same with the touchscreen crash. 3G doesn't work. always no bars.
So the previous MCU doesn't work again. Maybe a software error.
Could you please try to measure the voltage alignedto the HU while you encounter those problems? I rellay mean at the radio side (so not at the battery poles).
Such issues could be lack of voltage. If not and flashing does not solve it could be a defective unit.
Just to ensure: You flashed Firmware AND MCU? AM I right wit this assumption?
If not: Try to flash a new ROM first (probably try Malaysk ROM)
Btw: Moved to Q&A
dark alex said:
Could you please try to measure the voltage alignedto the HU while you encounter those problems? I rellay mean at the radio side (so not at the battery poles).
Such issues could be lack of voltage. If not and flashing does not solve it could be a defective unit.
Just to ensure: You flashed Firmware AND MCU? AM I right wit this assumption?
If not: Try to flash a new ROM first (probably try Malaysk ROM)
Btw: Moved to Q&A
Click to expand...
Click to collapse
Thx for answer. How can i measure that? Do you know which cable it is? And if the cable shows not the 12V? What can i do to fix the problem?
Sure. I have Malaysk Rom and the MCU JY 2.59.
you would have to get amulti- or vooltmeter and attach that between plus and ground pins at your HU.
If you don't know how you should eigther try to follow another way first if possible or ask someone to do it for you (it's electrics)
dark alex said:
you would have to get amulti- or vooltmeter and attach that between plus and ground pins at your HU.
If you don't know how you should eigther try to follow another way first if possible or ask someone to do it for you (it's electrics)
Click to expand...
Click to collapse
Thanks. I ordered a multilmeter. Maybe it's the battery. At the moment the car works really hard if I start it. The radio takes so much battery but the radio is off. So that can be the problem.
low voltage can cause many weird problems but you have to know a new battery might not solve your problem!
If you have low voltag while the engine is ruunning then you have a different problem. eighter there is a connection issue somewhere on the path the energy takes from battery and generator to the HU or your generator might have a problem. But that is open to check when we know if it really is a voltage issue.
Hi,
i'd like to give you an update for my problems. Since the last days I have the problems, that my car didn't start. Now we see, that the battery is nine years old. Now I charged the battery (tomorrow I'll get a new battery) and the first test shows WiFi works for 3 minutes. I know - that's not a lot, but I only can try if I have the new battery. 3G doesn't work - always the same. But that's not so important for now.
At the moment I don't have the volume error. I will test it, If i have a longer car drive.
The problem with the touchscreen is actually. Since a few time, after few minutes the touchscreen is bricked and I see the points that i touch it, but I can't click anything. If I touch ten times, twenty times or often then radio shut down and shows the boot logo... forever... it doesn't boot again. So I have to make a hard reset.
And the last point with the light board computer and the light dvd slot after plug off the key is actually too. It don't shutdown the lights on the standby time from 10 minutes (set it to 10 minutes). I know now, that I can shutdown it completely if I press the volume button for 3 seconds. Than it's turn off. So it's a setting problem from the firmware?
Today I plug in the key - nothing. Radio doesn't start. So I looked behind the radio and saw, that one thin cable is not in the wiring harness and I can see the wires on the cable. So I tried to put it in the wiring harness again. I hope it works longer now. I wrote carjoying and ask for a new wiring harness. Maybe all problems will be fixed, If i have a new.
Hello again,
now I've got a solution for the wifi problem. I've tried to connected wifi - i Known that doesn't work only few seconds and after a few seconds it shows 0 bars on wifi... now I disconnected my 3g stick and LOOK it works... full bars, no losing connection. I connect 3g again and the same problem after a few seconds.
So th3 3g stick (E1750 from Huawei) makes some problem OR the usb cable?
Huawei E355 also not working. Same connection problems with malaysk rom MTCD
Any suggestions?
I just bought a PX5 unit, which seemed to be working perfectly until I finished installing it into my car and now it has become unresponsive with a black screen and a yellow rhombus with an exclamation point in the middle (unable to upload image as new user).
If I turn off the ignition, it will turn the stereo off and the android screen briefly shows before going into sleep. None of the buttons are allowing me to get past the screen and in to android. The reset button seems to do nothing, android is definitely running in the background, just unsure as to why this screen will not close. Any ideas?
Hi, I think I saw a yellow rhombus with an exclamation point when I was installing my radio and rear view camera was not connected to the radio. I think that it is a warning about missing video signal when radio is displaying live feed from a rear view camera.
So, one explanation for your issue could be that the radio thinks you are reversing, and the rear view camera is not connected to the radio. If I understand it right, radio can switch to rear view camera display mode based on two conditions 1) canbus information 2) +12v trigger signal.
For the condition 2), you could check that nothing is unintentional connected to reverse detect wire. If that does not help, then you could perhaps try to disable reverse view feature in the configuration menu before installing the radio to the car and/or find a working canbus configuration settings.
Please notice that I'm a beginner with Android head units and your problem might well be something totally different!!
Thanks for your reply. Some of your post seems to relate to my issue definitely, I think it is linked to the rear view camera which is currently disconnected. However I am unable to get into any configuration options. None of the buttons/resets I try get me past the exclamation screen, I can only see android once I turn off my ignition when it tells me it is closing down. None of the various reset button combinations seem to do anything with my head unit either, can't seem to reset it properly. Its strange, I will reattach the camera tomorrow and see if that brings any joy. I don't know anything about this stuff myself but I am wondering if I did something to the head unit to brick the non-android side somehow.
Edit: Unfortunately reattaching the camera did not change anything.
Update. I have managed to find a way in to the Android side if I connect my phone via bluetooth to the stereo, it then lets me use the split screen function via the top bar menu to put the warning screen other screen to the side, however whenever I touch the screen or attempt to use the android interface, my stereo goes back to the warning screen, none of my inputs via the stereo buttons or the touch screen seem to be registering with the Android side? Very confused. I have also tried as many button combination resets I can find and I have not been able to successfully get into the recovery menu, or any change except rebooting.
Was your unit professionally installed?
Also, what did the re-seller suggest when you contacted them for support?
No the unit was not professionally installed. I am not sure how I've become stuck with the problem. I made some minor changes in factory settings but nothing I thought would of caused this. The seller is yet to respond and its been a couple of days, but I have requested the hardware reset methods for this unit or any other solutions.
deano35 said:
No the unit was not professionally installed. I am not sure how I've become stuck with the problem. I made some minor changes in factory settings but nothing I thought would of caused this. The seller is yet to respond and its been a couple of days, but I have requested the hardware reset methods for this unit or any other solutions.
Click to expand...
Click to collapse
Check the reverse wire on the back of the unit...if necessary disconnect it to ensure no reverse signal is received.
If your unit can boot into android normally then you will have to figure out why the reverse wire is receiving signal .
Check your connectors to avoid any of them to be loose.
Enviado desde mi SM-G950F mediante Tapatalk
Everything has been disconnected from the unit except the power cable to car and and canbus, from what I can tell nothing is loose. Unit will not boot without the canbus box whatsoever, not sure if that is meant to happen.
deano35 said:
Everything has been disconnected from the unit except the power cable to car and and canbus, from what I can tell nothing is loose. Unit will not boot without the canbus box whatsoever, not sure if that is meant to happen.
Click to expand...
Click to collapse
Yes, canbus decoder need to be connected for power up the HU. If you dont need the decoder box you need rewire the harness.
I think I am going to have to request a refund and return it. Still no reply from the reseller and I am not sure what else I can try, everything that is not needed to power it has now been removed. I can't send links or else I would update the thread with a video of the touch/physical buttons being completely unresponsive even when I manage to get to Android. The unit has definitely developed a fault and I am unable to reset it. Admittedly it could be my fault somehow as it was working for the first few boots, but unless they give me something to try I am just going to have to send it back.
Quick bump. Has anyone got any further ideas? I bought off Aliexpress so contact with the seller is slow and painful, they do not seem to understand the issue and just keep telling me to disconnect all wires and reconnect. Which has been done many times. If anyone wants to post a link to the video for me I would be happy to send them it privately.
deano35 said:
Quick bump. Has anyone got any further ideas? I bought off Aliexpress so contact with the seller is slow and painful, they do not seem to understand the issue and just keep telling me to disconnect all wires and reconnect. Which has been done many times. If anyone wants to post a link to the video for me I would be happy to send them it privately.
Click to expand...
Click to collapse
I would start a dispute with them. I had a device that they sent with similar problems and plenty of issues, which they would not help with or would not understand. Best option is to dispute to get a new device or a full refund. Could you send the video?
xLeviNx said:
I would start a dispute with them. I had a device that they sent with similar problems and plenty of issues, which they would not help with or would not understand. Best option is to dispute to get a new device or a full refund. Could you send the video?
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Click to collapse
Yeh I have a dispute open currently, just was hoping it would inspire the seller to actually offer up a working way of resetting the device. Had to add link below seperately as needed to be ten or most posts.
https://www.youtube.com/watch?v=ujHacKESAT8&feature=youtu.be
The stereo defaults as the warning image black screen and I can only get android up using the multiwindow button with a long press. Then the android side will not register any input and will keep trying to put the black screen to the front.
Update: I have been told by Aliexpress I can have a partial refund and keep the unit, or a full refund if I return to China. Anyone have any ideas how I would go about resetting the unit if I took the partial refund? To be honest I think my only option is to return it and get the full amount back but any ideas would be welcome! Shipping to China and awaiting a refund is going to take weeks, would rather just get it working if possible.
deano35: any progres? I have the same problem as you. This is my post from PX5 MTCD/E Head Unit Discussion Thread
" Hi , I have https://s.click.aliexpress.com/e/DtwdJIt its px5, Mtce_gs_v2.90c. Now I have a little problem with rear camera. I bought reverse camera and tried to connect it into front camera input(I was curious how it would look like) and since then its stuck on camera view. Even after disconnecting camera. Only solution was disable "prohibit reverse" in factory settings menu, but with "prohibit reverse" disabled is obviously not showing reverse camera when I gear the reverse down. Everything is shown in this video. https://photos.app.goo.gl/XbYUHApzT8qTezkq6 Thanks for any advice. "
Take a look on the video, its similar as yours.
Hi guys,
I just bought a car unit android 8, but the screen sometimes (90% of times) looks flipped left-to-right. Sometimes is also flipped upsdide-down+left-to-right.
And sometimes I get the screen working as it should be, flawlessly, until I do not restart the car.
The defect appears from the beginning, right from the initial logo, and it remains also if I try to reset the unit. Also when I get the "boot" text menu, it appears flipped as everything. (edit - in addition, the touch layer still working in the right way, so I cannot easily understand what I'm touching on the screen, and this makes everything more complicate)
The unit is a px5, 4GB RAM, 8-core, the MCU is MTCE_XRC_V2.93_1.
I didn't already tried to overwrite the android files, because I'm trying to get some assistance from the producer. Anyway the product is coming from China, so I guess I will have to do it by myself. Until now, I rebooted, reset, cleaned, changed startup settings, and spent a lot of time in doing and re-doing all these tasks, but the unit still like at the beginning.
My question for you: do you think is it hardware problem, or can be fixed with a firmware update?
Do you have any suggestion, setting or trick in order to solve the problem?
Thank you in advance for your help.
Kind regards
It looks like a hardware problem indeed. The touchscreen 'digitizer' is apart from the display in the front. You could try if the ribbon cable inside the radio is firmly connected to the mainboard i guess. Otherwise i think a new screen..?
I will have the same issue with this same units. I write to selller , he send me a new spare part responsible for displaying the image.
I have the same problem. What is the spare part that solve this probem? Thank you in advance.
Regards,
I tell you what happened, about two years ago I bought this unit and everything worked fine, in fact, quite satisfied with the cost / performance ratio, unhappy with certain details that I have read in other threads for not being able to connect my ELM 327 to the radio bluetoh, annoying noise of the internal processes of the radio, among others.
Three days ago, my wife connected a damaged cable to the usb port of the radio to charge her phone, at that moment the radio went blank, as in short, when I realized I disconnected the cable, the radio restarted and everything seemed to be Well, when I got home and turned off the car, the radio as usual also turned off, but with the difference that the LEDs on the buttons were still on and the annoying noise from the internal processes of the radio was heard (it was not turned off totally). Another problem is that the physical buttons were deactivated when turning on the radio again, for them to work I have to reset the radio, but when turning off the swich and turning it on again the buttons are deactivated again.
To rule out that it was a software problem, I tried to do a factory reset, I installed several updates that I found in this forum and in a Russian one, in principle the updates complicated my radio more, leaving the mirror mode, etc. I insisted and got a proper firmware and it was her again, but with the same problem I had been telling them.
I decided to open the radio and found this:
It consists of two board, one where the tablet is concentrated and another where the amplifier, outputs, etc.
As for the amplifiers and the output, etc. I saw that there is a big stain, at first glance it seems that it was the filter that spilled, in my opinion (I don't know much about electronics) it looks like Flux or a glue that was left at the time of its assembly.
On the tablet board there is another smaller spot, it seems burned, but it is the same substance as the other board.
My questions,
Will the problem be physical, the filter exploded? (does not look bloated or anything)
It will be software, should I reinstall the software through the computer and not through a ZIP file update?
What part of the engineering menu could modify the parameters to try to solve?
I await your diagnoses and possible solutions, thank you very much.
Sorry if reading this thread is confusing, but I use a translator, English is not my language.