Related
Long story short, with above average ROM knowledge, and two previous successful flashes under my belt, I flashed Slimbean JB 4.2.1 Beta1 for my Sprint GS3 SPH-L710, and all was quite fine until I messed with menu/security/SIM PIN. Though I thought I was setting it for extra phone security, I actually implemented an unknownst-to-me feature that upon the following reboot, the phone requested a PUK code for a now-locked SIM card (my phone doesn't have a SIM card by the way).
After a long CS call to Sprint, including International Sprint, I was told to go to a local store. The short part of this story is that no one has been able to help. You see, since I DON'T have a SIM card, I have no ID to provide to Int Sprint for them to find a PUK code for me to enter. Although, I've had many troubles in doing so, I have since been able to reset the phone to stock factory settings; HOWEVER, this has NOT removed the PUK code screen, which prevents me from using the phone at all.
I am out of ideas of things to change, alter or fix to get rid of this issue. I have tried CWM and TWRP solutions with no success. In a sense, although I can do anything with the phone - recovery, download, flashing - except actually use the OS, I would consider this phone as useless as if it were bricked at this point. Any ideas from out there would be appreciated. Thanks.
Have you tried Odin
Sent from my SPH-L710 using xda premium
I would try flashing an odin stock tar, then re-rooting.
Nothing in recovery, such as a full wipe, factory and system reset fixed the problem?
This is good info to know. Please let us know of a solution if you find one - good luck!
Have you tried Odin
Click to expand...
Click to collapse
I can use and have used Odin - no problem. I have full access to the device, just none to the OS.
I would try flashing an odin stock tar, then re-rooting.
Click to expand...
Click to collapse
I have successfully returned boot, system and recovery to stock, but this has not resolved the overriding issue. I don't believe I have tried to re-root since doing so. Perhaps that is worth a try.
EDIT: rerooting after Odin stock flash did not help the issue.
Nothing in recovery, such as a full wipe, factory and system reset fixed the problem?
Click to expand...
Click to collapse
I am afraid none of these tasks worked. This issue must reside somewhere recovery can't get to, and only the OS can. The software is likely built so that a regularly performed task can't override a security issue - even if it is a false issue.
GRazor71 said:
I can use and have used Odin - no problem. I have full access to the device, just none to the OS.
I have successfully returned boot, system and recovery to stock, but this has not resolved the overriding issue. I don't believe I have tried to re-root since doing so. Perhaps that is worth a try.
EDIT: rerooting after Odin stock flash did not help the issue.
I am afraid none of these tasks worked. This issue must reside somewhere recovery can't get to, and only the OS can. The software is likely built so that a regularly performed task can't override a security issue - even if it is a false issue.
Click to expand...
Click to collapse
Have you tried wiping internal storage through twrp? I saw a solution for wiping encryption by wiping internal storage through twrp,
Mcluvin
Sent from my SCH-I800 using Tapatalk 2
Have you tried wiping internal storage through twrp?
Click to expand...
Click to collapse
Tried it last night. Though promising, this too failed.
GRazor71 said:
Tried it last night. Though promising, this too failed.
Click to expand...
Click to collapse
Do you have insurance on your phone?
Sent from my SCH-I800 using Tapatalk 2
Do you have insurance on your phone?
Click to expand...
Click to collapse
Nope.
This happened on my nexus and I had to get a new phone because your phone is basically locked at that point and I did try random codes and one of them worked but my lte didn't work after that neither did MMS so I just kept calling sprint non stop for a replacement and they finally gave in and gave me an exchange for free
Sent from my SPH-L710
jazz995756 said:
This happened on my nexus and I had to get a new phone because your phone is basically locked at that point and I did try random codes and one of them forked but my lte didn't work after that neither did MMS so I just kept calling sprint non stop for a replacement and they finally gave in and gave me an exchange for free
Click to expand...
Click to collapse
Did you have to contact International Sprint CS or just regular? How long exactly did you badger them? Had you flashed the phone, increasing your Binary count? If so, did Sprint not hit you with a bill after replacement? Just curious, as I have really upped my count due to recovery flashes to try to fix the phone. I think I can still get a Samsung E-ticket through Sprint store for about $37.00. But again, I am concerned about the flash count, and being unable to reset it. Perhaps I should do what I can to really brick it once and for all before I turn it over.
Flash http://forum.xda-developers.com/showthread.php?t=1904099 to go to stock unrooted with stock recovery and a reset flash count.
ChaseBroyles said:
Flash http://forum.xda-developers.com/showthread.php?t=1904099 to go to stock unrooted with stock recovery and a reset flash count.
Click to expand...
Click to collapse
Awesome! Thanks, will give it a go.
ChaseBroyles said:
Flash http://forum.xda-developers.com/showthread.php?t=1904099 to go to stock unrooted with stock recovery and a reset flash count.
Click to expand...
Click to collapse
I don't think this will work seeing as he's already flashed an odin stock tar which brought the phone back to stock everything. :/
mstrmscn said:
I don't think this will work seeing as he's already flashed an odin stock tar which brought the phone back to stock everything. :/
Click to expand...
Click to collapse
He wanted to reset the flash counter and go to pure stock so he could take it to the Sprint store.
He wanted to reset the flash counter and go to pure stock so he could take it to the Sprint store.
Click to expand...
Click to collapse
Correct, and it worked like a charm. Thanks again!!!!!
Handsfree Activation?
I don't think Sprint even implements that rule anymore so he should definitely be fine. Have you tried handsfree activation ------>
http://forum.xda-developers.com/showthread.php?t=1670131
Maybe give that a whirl. I believe you must be on stock tw for this to work effectively which it sounds like you should now be on.
On second thought, your phone may not even allow you get as far as being able to dial the activation number, but just thought I'd throw it out there.
RS7JR said:
I don't think Sprint even implements that rule anymore so he should definitely be fine. Have you tried handsfree activation ------>
http://forum.xda-developers.com/showthread.php?t=1670131
Maybe give that a whirl. I believe you must be on stock tw for this to work effectively which it sounds like you should now be on.
On second thought, your phone may not even allow you get as far as being able to dial the activation number, but just thought I'd throw it out there.
Click to expand...
Click to collapse
Yeah, I don't have any access to the phone OS whatsoever. Sprint tech has it now; doing some kind of process which includes a 40-minute file extraction and a 30+minute flash. Perhaps that will finally reset everything. If not, Sprint has already said it will then replace the phone.
Received a new GS3 today and I'm back in the game. Thank you to everyone who tried to assist me. In the end, no one on any forum, not Sprint, and not even Samsung could correct the original phone problem. The moral - be very cognizant and careful when flashing any CMDA variant of a native GSM ROM, as there could be settings within them regarding the SIM cards that GSM's do have, but CMDA's do not, or perhaps other harmful settings if messed with or changed. This warning is really nothing new to anyone flashing custom ROM's; it's simply another hard-learned lesson by one person whose adding more truth to the usefulness of such warnings.
Hi everyone. I'm stock, unrooted and running 5.0.1. I did a factory reset and just before the phone actually reset, the little android guy said performing system update. When the phone was restored, the Hotspot and tethering toggle under connections was gone. I chatted with both Sprint and Samsung about this and both were clueless. Has this happened to anyone else or does anyone know why or how to get the toggle back? Thanks in advance.
The first time I flashed Lollipop it wouldn't access any sd card. I searched for hours to find any kind of solution but nothing worked. I wiped everything. Data, System, Cache, everything (except my sd card) and flashed Lollipop again (from the same image) and now everything works perfectly. If you have crazy problems, a full wipe and reflash should fix it.
xarmy9 said:
The first time I flashed Lollipop it wouldn't access any sd card. I searched for hours to find any kind of solution but nothing worked. I wiped everything. Data, System, Cache, everything (except my sd card) and flashed Lollipop again (from the same image) and now everything works perfectly. If you have crazy problems, a full wipe and reflash should fix it.
Click to expand...
Click to collapse
Thanks. I tried all that to no avail. After two trips to the Sprint store and half an hour on the phone with tech support, no one knows why it's not there. Sprint is going to replace my phone.
I dont have a 'hotspot and tethering icon in my notifications toggles..
BUT.. it is under settings, connections, turn it on there..
zdragon said:
Thanks. I tried all that to no avail. After two trips to the Sprint store and half an hour on the phone with tech support, no one knows why it's not there. Sprint is going to replace my phone.
Click to expand...
Click to collapse
Google is your friend here.
This is a fairly well known tool for all galaxy phones. It has an option to enable all toggles that are hidden by default:
http://forum.xda-developers.com/not.../app-one-click-hotspot-enabler-menus-t2816159
Check unknown sources, download, install, run, scroll down, 1 tap.
Worked on my friend's Sprint Note 4 on Lollipop. Good luck.
jooniloh said:
Google is your friend here.
This is a fairly well known tool for all galaxy phones. It has an option to enable all toggles that are hidden by default:
http://forum.xda-developers.com/not.../app-one-click-hotspot-enabler-menus-t2816159
Check unknown sources, download, install, run, scroll down, 1 tap.
Worked on my friend's Sprint Note 4 on Lollipop. Good luck.
Click to expand...
Click to collapse
Thanks. Sprint already replaced my phone, but I'll keep this in mind. Although this requires root and my phone was not rooted which makes the whole thing even stranger.
zdragon said:
Thanks. Sprint already replaced my phone, but I'll keep this in mind. Although this requires root and my phone was not rooted which makes the whole thing even stranger.
Click to expand...
Click to collapse
Now that Sprint replace your phone, did the toggle magically reappear? Did the phone they give you was on lollipop, and then did you do an update over the air? And then did the toggle re disappear?
jimmbomb said:
Niles at Sprint replace your phone, did the toggle magically reappear? Did the phone they give you was on lollipop, and then did you do an update over the air? And then did the toggle re disappear?
Click to expand...
Click to collapse
No one at Sprint or Samsung was able to figure out why the toggle disappeared. Sprint replaced the phone with one that was already running lollipop. The toggle was on the replacement phone.
zdragon said:
No one at Sprint or Samsung was able to figure out why the toggle disappeared. Sprint replaced the phone with one that was already running lollipop. The toggle was on the replacement phone.
Click to expand...
Click to collapse
what Android version are you on?
mines at 5.0.1 stock non rooted and there is no hotspot toggle..
i cant remember if it was on 5.0.
jimmbomb said:
what Android version are you on?
mines at 5.0.1 stock non rooted and there is no hotspot toggle..
i cant remember if it was on 5.0.
Click to expand...
Click to collapse
I was stock, non-rooted on Kit Kat. Had thetoggle.
OTA to lollipop, 5.0.1. Had the toggle.
Did a factory reset. No toggle.
Im wondering if the OTA and factory reset made the toggle go away?
Lets say i flashed with Odin the tar for BOB7...
and did factory reset in recovery,
then will the toggle stay?
Has any-1 here flashed the stock tar and retained the 'hhotspot' toggle?
Can you post a s/s of the toggle please?
jimmbomb said:
Im wondering if the OTA and factory reset made the toggle go away?
Lets say i flashed with Odin the tar for BOB7...
and did factory reset in recovery,
then will the toggle stay?
Has any-1 here flashed the stock tar and retained the 'hhotspot' toggle?
Can you post a s/s of the toggle please?
Click to expand...
Click to collapse
I flashed the stock bob7 tar and the toggle was still missing. the toggle is located in settings between bluetooth and airplane mode.
zdragon said:
I flashed the stock bob7 tar and the toggle was still missing. the toggle is located in settings between bluetooth and airplane mode.
Click to expand...
Click to collapse
Right..
The 'setting' is there under settings..
BUT, the OP said that there was a 'toggle' in the pull down notification bar.
I cant remember seeing one there, untill I MSL'ed the hotspot turned on. Thats when I started to notice..
Was it ever there in the first place???
jimmbomb said:
Right..
The 'setting' is there under settings..
BUT, the OP said that there was a 'toggle' in the pull down notification bar.
I cant remember seeing one there, untill I MSL'ed the hotspot turned on. Thats when I started to notice..
Was it ever there in the first place???
Click to expand...
Click to collapse
My apologies. I've been calling it a toggle. The "setting" for hotspot and tether under "settings" is what disappeared. So without it I couldn't even get to the actual toggle that turns the hotspot on. Under connections, it just went Bluetooth>Airplane Mode. But the setting was there before the factory reset.
Did anybody figure why the settings is gone. I did the same the same thing for my mom phone hot spot there. I search for hot spot on mine and it can't be found. I did the update and the msl hack and nothing.
Sent from my SM-N910P using XDA Free mobile app
Nicole2320 said:
Did anybody figure why the settings is gone. I did the same the same thing for my mom phone hot spot there. I search for hot spot on mine and it can't be found. I did the update and the msl hack and nothing.
Sent from my SM-N910P using XDA Free mobile app
Click to expand...
Click to collapse
I would suggest to do a factory reset in recovery to try and get it back.
And if that doest work, then I suggest to Odin flash the BOB7 and see if it comes back without an additional factory reset.
good luck..
Heres what mine looks like..
I took the OTA update and factory reset twice in recovery.
jimmbomb said:
I would suggest to do a factory reset in recovery to try and get it back.
And if that doest work, then I suggest to Odin flash the BOB7 and see if it comes back without an additional factory reset.
good luck..
Heres what mine looks like..
I took the OTA update and factory reset twice in recovery.
Click to expand...
Click to collapse
Didnt even read your reply
I just did a factory reset, the settings are back now.
Thanks
Nicole2320 said:
Didnt even read your reply
I just did a factory reset, the settings are back now.
Thanks
Click to expand...
Click to collapse
good deal!!!
Nicole2320 said:
Didnt even read your reply
I just did a factory reset, the settings are back now.
Thanks
Click to expand...
Click to collapse
Good for you. The factory reset is what made the setting disappear on my phone and could never get it back.
HTML:
zdragon said:
Good for you. The factory reset is what made the setting disappear on my phone and could never get it back.
Click to expand...
Click to collapse
The OTA made it disappear, and the factory reset put it back. On my mom phone no affect.
I have an AT&T SM-N910A Note 4, currently on Lollipop 5.0.1. It is permanent unlocked via CODE and I'm using it outside the US with a foreign SIM with no problems.
Last April 14 ATT released a firmware update (OTA) to 5.0.1 with new:
Baseband Version: N910AUCU1COC4
Kernel Version: [email protected]#1
Build Number: LRX22C.N910AUCU1COC4
When i try to get that update via ">Settings>General>About Device> Software Updates"... it does NOTHING. Just display a text saying "No Firmware".
To me it seems I'm being ruled out from updates....
Does anyone knows why is this? Do I need to be a current AT&T customer to have updates?
IS THERE ANY PLACE TO FIND THE LATEST 5.0.1 FIRMWARE files to update from ODIN??
Thank you guys for your help!!
jomeza001 said:
I have an AT&T SM-N910A Note 4, currently on Lollipop 5.0.1. It is permanent unlocked via CODE and I'm using it outside the US with a foreign SIM with no problems.
NOW... when I Try to manually update to 5.0.2 via ">Settings>General>About Device> Software Updates"... it does NOTHING. Just display a text saying "No Firmware".
To me it seems I'm being ruled out from updates....
Does anyone knows why is this? Do I need to be a current AT&T customer to have updates?
IS THERE ANY PLACE TO FIND THE 5.0.2 FIRMWARE files to update from ODIN??
Thank you guys for your help!!
Click to expand...
Click to collapse
There is no 5.0.2 as far as I know
jomeza001 said:
I have an AT&T SM-N910A Note 4, currently on Lollipop 5.0.1. It is permanent unlocked via CODE and I'm using it outside the US with a foreign SIM with no problems.
NOW... when I Try to manually update to 5.0.2 via ">Settings>General>About Device> Software Updates"... it does NOTHING. Just display a text saying "No Firmware".
To me it seems I'm being ruled out from updates....
Does anyone knows why is this? Do I need to be a current AT&T customer to have updates?
IS THERE ANY PLACE TO FIND THE 5.0.2 FIRMWARE files to update from ODIN??
Thank you guys for your help!!
Click to expand...
Click to collapse
Happened to me too on the initial Lollipop update. Basically, the update was downloading, but would fail at install. Eventually, I got the "No Firmware" toast every time I tried to check for updates.
I had to go to Best Buy and they reflashed Kitkat (Because they didn't have the update yet). After that, the update check worked again and the update installed.
And as just stated, there is no 5.0.2 update. Only 2x 5.0.1 updates. First update was the Lollipop OS. The second was just a patch to correct some things.
spexwood said:
Happened to me too on the initial Lollipop update. Basically, the update was downloading, but would fail at install. Eventually, I got the "No Firmware" toast every time I tried to check for updates.
I had to go to Best Buy and they reflashed Kitkat (Because they didn't have the update yet). After that, the update check worked again and the update installed.
And as just stated, there is no 5.0.2 update. Only 2x 5.0.1 updates. First update was the Lollipop OS. The second was just a patch to correct some things.
Click to expand...
Click to collapse
Yes I did read your post man. I would really love to NOT do a factory reset... Thanks for your reply.
stevenj05 said:
There is no 5.0.2 as far as I know
Click to expand...
Click to collapse
You're right. I edited my post. Thanks!
jomeza001 said:
Yes i read your post man. I would really love to NOT do a factory reset... Thanks for your reply.
You're right. I edited my post. Thanks!
Click to expand...
Click to collapse
It wasn't a factory reset. It was a reflash. I didn't lose any of my files, apps, or settings. It was like updating via OTA, except the Best Buy guy did it via USB and the update was the same exact firmware version that I already had.
I'm not even sure if Best Buy is an option for you, but using Odin to reflash the latest Kitkat firmware should do the same thing. I say this because I've done it on my Samsung tablet and I don't lose apps, settings or data. I do lose root though (easy to regain), but that won't matter with the n910a anyways.
Edit:
Using the firmware repair option in Kies may work too, but not 100% sure if it'll retain your data since I've never tried this before.
spexwood said:
It wasn't a factory reset. It was a reflash. I didn't lose any of my files, apps, or settings. It was like updating via OTA, except the Best Buy guy did it via USB and the update was the same exact firmware version that I already had.
I'm not even sure if Best Buy is an option for you, but using Odin to reflash the latest Kitkat firmware should do the same thing. I say this because I've done it on my Samsung tablet and I don't lose apps, settings or data. I do lose root though (easy to regain), but that won't matter with the n910a anyways.
Edit:
Using the firmware repair option in Kies may work too, but not 100% sure if it'll retain your data since I've never tried this before.
Click to expand...
Click to collapse
Just tried it but there is a warning about loosing all data if performing that.
Best Buy is not an option for me.
Unfortunately, flashing the update via Odin is your only option at this time. You will not be able to upgrade firmware via OTA, if not on an ATT network. There are apps that will allow you to backup and restore your call history and text messages without root. You can try copying your android data to your external storage card and copying the files back to the device after the firmware has been flashed.
bigron77 said:
Unfortunately, flashing the update via Odin is your only option at this time. You will not be able to upgrade firmware via OTA, if not on an ATT network. There are apps that will allow you to backup and restore your call history and text messages without root. You can try copying your android data to your external storage card and copying the files back to the device after the firmware has been flashed.
Click to expand...
Click to collapse
Good day,
I am with my ATT Note 4 N910A (ATT locked) is in this situation ,pls. see the att. pictures
once the phone reboot doesn't go over 5 update and reboot again every minute doing the same thing.
can I do something via odin? I have already used odin and installed some rom to my old note 2 but with this new note 4 I am lost and I need you :crying:
any suggestion/help?
thanks and have a good day.
thepinkpanter said:
Good day,
I am with my ATT Note 4 N910A (ATT locked) is in this situation ,pls. see the att. pictures
once the phone reboot doesn't go over 5 update and reboot again every minute doing the same thing.
can I do something via odin? I have already used odin and installed some rom to my old note 2 but with this new note 4 I am lost and I need you :crying:
any suggestion/help?
thanks and have a good day.
Click to expand...
Click to collapse
Hey @thepinkpanter, just saw your post.
First, if you haven't already, remove the battery, boot into recovery mode and do a factory data reset, then reboot.
If you already tried that, then I would try flashing back to KK (NIE or NK3) both files can be found in the General Thread for the ATT N4. Use can use ODIN ver 3.0.7, 3.0.9 or 3.10.6, just follow the instructions for the specific ver you choose.
Let me know if you need further assistance..
bigron77 said:
Hey @thepinkpanter, just saw your post.
First, if you haven't already, remove the battery, boot into recovery mode and do a factory data reset, then reboot.
If you already tried that, then I would try flashing back to KK (NIE or NK3) both files can be found in the General Thread for the ATT N4. Use can use ODIN ver 3.0.7, 3.0.9 or 3.10.6, just follow the instructions for the specific ver you choose.
Let me know if you need further assistance..
Click to expand...
Click to collapse
I have already one the factory data reset......so i'll try flashing back to KK (NIE or NK3) and let you know
thanks again
bigron77 said:
Hey @thepinkpanter, just saw your post.
First, if you haven't already, remove the battery, boot into recovery mode and do a factory data reset, then reboot.
If you already tried that, then I would try flashing back to KK (NIE or NK3) both files can be found in the General Thread for the ATT N4. Use can use ODIN ver 3.0.7, 3.0.9 or 3.10.6, just follow the instructions for the specific ver you choose.
Let me know if you need further assistance..
Click to expand...
Click to collapse
as you can see from the att. pictures in my previous help request I have the LRX22C.N910AUCU1COC4 5.0.1 , yesterday I reflashed the N910AUCU1COC4 just in case ......and nothing happened then I checked what is on the outer box lable and the version of my unit is N910AUCU1ANIE same version you suggested me to flash,
but at this point my question is can I flash to the N910AUCU1ANIE over the N910AUCU1COC4 ??????
thanks again
thepinkpanter said:
as you can see from the att. pictures in my previous help request I have the LRX22C.N910AUCU1COC4 5.0.1 , yesterday I reflashed the N910AUCU1COC4 just in case ......and nothing happened then I checked what is on the outer box lable and the version of my unit is N910AUCU1ANIE same version you suggested me to flash,
but at this point my question is can I flash to the N910AUCU1ANIE over the N910AUCU1COC4 ??????
thanks again
Click to expand...
Click to collapse
Hey @thepinkpanter
You can flash NIE over OC4. I have done so a few times myself. Currently I'm using NK3.
It looks to me like your data partition is not being wiped. If I am remembering correctly, you do not get the android is updating screen on initial boot.
bigron77 said:
Hey @thepinkpanter
You can flash NIE over OC4. I have done so a few times myself. Currently I'm using NK3.
It looks to me like your data partition is not being wiped. If I am remembering correctly, you do not get the android is updating screen on initial boot.
Click to expand...
Click to collapse
I did try everything.....I also did wipe the data partition just after factory recovery ........
and the system once reboot start the android upgrading and the optimizing stop almost every time to 6 or 10 to 48 ..........
as soon I am back home i'll download the NIE from this forum http://forum.xda-developers.com/note-4-att/general/stock-to-stock-odin-flashable-tested-t2915915
thanks again for your kind help
thepinkpanter said:
I did try everything.....I also did wipe the data partition just after factory recovery ........
and the system once reboot start the android upgrading and the optimizing stop almost every time to 6 or 10 to 48 ..........
as soon I am back home i'll download the NIE from this forum http://forum.xda-developers.com/note-4-att/general/stock-to-stock-odin-flashable-tested-t2915915
thanks again for your kind help
Click to expand...
Click to collapse
@thepinkpanther
I would suggest selecting Nand Erase All, F. Reset Time, along with Auto Reboot in Odin on your next attempt. This will erase all of your partitions (system, data, etc) prior to flashing the ROM files. Unfortunately, this will erase all of the data on your internal storage card, but I believe this will fix the problem you're experiencing.
Do not select Re-Partition or EFS Clear, this will wipe your phones IMEl.
bigron77 said:
@thepinkpanther
I would suggest selecting Nand Erase All, F. Reset Time, along with Auto Reboot in Odin on your next attempt. This will erase all of your partitions (system, data, etc) prior to flashing the ROM files. Unfortunately, this will erase all of the data on your internal storage card, but I believe this will fix the problem you're experiencing.
Do not select Re-Partition or EFS Clear, this will wipe your phones IMEl.
Click to expand...
Click to collapse
So maybe by selecting Nand I could also try first with the actual N910AUCU1COC4 ?????
thanks again
thepinkpanter said:
So maybe by selecting Nand I could also try first with the actual N910AUCU1COC4 ?????
thanks again
Click to expand...
Click to collapse
Yes, that should completely remove the current firmware prior to flashing.
Samsung Galaxy Note 4 AT&T 5.0.1 Baseband gone auto and continuously restart now Help
Samsung Galaxy Note 4 AT&T 5.0.1 Baseband Unknown auto and continuously restarting now....
History of this phone is,... :
01. Customer came for Unlock Note 4 SM-N910A 5.0.1 N910AUCU1COC4 Baseband.
02. First I was put into recovery mode and " Enable CP logging " then restart phone.
03. Second reboot normal mode, I dial *#0808# and Select " DM+Modem+ADB ".
04. thirdly I dialed *#9090# and Select first option " DM/DUN over USB " ( and after selected then auto restart mobile , and when power on then about 10-15 Second it restart auto again and again same. Then I checked Settings> "Baseband" I saw show "Unknown" and IMEI " null/null ".
05. Then I do Factory Reset then mobile and then it show " Android is upgrading... Optimizing app 6 of 48. " Then Restart again.... Continuous ....
06. I downloaded N910AUCU1COC2 Firmware BL,AP,CP,CSC_ATT file and Flash with Odin by Ticked, " Nand Erase All " F.Reset Time and Auto Reboot.
07. But Still Same " Android is Upgrading.... " restart...
Help Need for solve this problem please...
Problem Solved
http://forum.gsmhosting.com/vbb/f68...ting-problem-5-0-1-coc4-1973984/#post11194760
My problem started some months ago, when a friend tried to root my phone, he told me that he rooted it but every app that checks for root told me that it wasn't rooted and i couldn't use apps that needed root also, the downside to all this is that i couldn't use apps that do not allow root, like the banking app, or Pokemon Go, but i used the phone like that for some months until last week when i decided to try and fix it. I thought that if i flash a stock firmware everything should be fine and the phone should be as new. On the phone, it says that the model is SM-N910F(behind the battery), in the settings it also said SM-N910F, so i tried flashing a rom for this model at first and it kept failing with me not knowing why. After trying different thing and googleing some time, i finally noticed that in "Fast Download", it says that the phone's model is SM-N910P, so i started searching about this, i didn;t understand why there were 2 different models on my phone, then i found out about searching my IMEI on imei.info, so i tried it and here it was SM-N910C, i had no idea what all this meant, but at this time i already got stuck into bootloop. Eventually, i found this thread: https://forum.xda-developers.com/note-4/help/help-sm-n910f-sm-n910p-bootloader-t3299285 and did what cam_bob22 said, it worked, i finally flashed the firmware on my phone and it worked, i could use the bank app, pokemon go, everything was fine except the fact that i couldn't select or change my mobile operator, when going to mobile networks, the mobile operators options was greyed out and couldn't be pressed(i want to mention that i did have service and that data worked but the internet would work only in roaming and i couldn't get 4G). So i tried updating the software from 5.1.1 to 6.0.1 like it was said in the instructions and hopping that this update would fix the issue, but unfortunately for me after the update i somehow lost service completely, the signal sign was in the shape of a triangle with no bars, and the mobile operators setting was exactly as before.
So far i tried going back to 5.1.1 but besides the Hands Free activation that i can't make to go away, i still can't use the mobile operators setting and my data only works with roaming activated and doesn't get 4g. One thing that i forgot to mention is that the IMEI with the 5.1.1 firmware was of a samasung Galaxy S5 not a note 4, i checked it on imei.info.
I was wondering if there is any way for me to go back to the OS i had before my friend tried to root my phone, when it said in the settings that it was SM-N910F and everything worked as it should have.
Thank you for reading and i really hope someone can help me.
@robert11arad
There is no way to go back unless he made a backup. Which is why you should always do this before you flash anything.
I'm not sure if this will help but you could try flashing a international custom Rom after you have correct firmware. But if your phone is a Sprint version, you'll have to use a special data fix and kernel.
What firmware did you end up using to flash? Was it Sprint? If so, and you use gsm service, try flashing my Gsm stock Rom for Sprint phones. It's in post 2.
https://forum.xda-developers.com/no...t/05-15-17-debloated-deodexed-rooted-t3607029
You'll first need to be on current marshmallow firmware. So flash firmware with Odin first, then install Twrp with Odin. Then install Rom with Twrp.
aaron74 said:
@robert11arad
There is no way to go back unless he made a backup. Which is why you should always do this before you flash anything.
I'm not sure if this will help but you could try flashing a international custom Rom after you have correct firmware. But if your phone is a Sprint version, you'll have to use a special data fix and kernel.
What firmware did you end up using to flash? Was it Sprint? If so, and you use gsm service, try flashing my Gsm stock Rom for Sprint phones. It's in post 2.
https://forum.xda-developers.com/no...t/05-15-17-debloated-deodexed-rooted-t3607029
You'll first need to be on current marshmallow firmware. So flash firmware with Odin first, then install Twrp with Odin. Then install Rom with Twrp.
Click to expand...
Click to collapse
Thank you for the reply, i wanted to say that with the Sprint firmware i used, after doing all the updates it unlocked the mobile operators option, but it couldn't find any.
robert11arad said:
Thank you for the reply, i wanted to say that with the Sprint firmware i used, after doing all the updates it unlocked the mobile operators option, but it couldn't find any.
Click to expand...
Click to collapse
Oh ok. So do you have service?
aaron74 said:
Oh ok. So do you have service?
Click to expand...
Click to collapse
No, the network operators is unlocked but there's still no service, when i try scanning for an operator it just stops with no message, and nothing happens.
I forgot to mention this, but before all this happened, I made a back-up of the phone with smart switch, is it possible to get back to how it was using that? And another thing is that when using the backup, it only restores music and photos, no contacts, no apps.(From what i've noticed so far)
robert11arad said:
No, the network operators is unlocked but there's still no service, when i try scanning for an operator it just stops with no message, and nothing happens.
I forgot to mention this, but before all this happened, I made a back-up of the phone with smart switch, is it possible to get back to how it was using that? And another thing is that when using the backup, it only restores music and photos, no contacts, no apps.(From what i've noticed so far)
Click to expand...
Click to collapse
You would have needed a system backup with twrp.
What country you in? What network you on? What firmware you on?
aaron74 said:
You would have needed a system backup with twrp.
What country you in? What network you on? What firmware you on?
Click to expand...
Click to collapse
I live in the UK, i'm on giffgaff and the firmware is N910PVPU4COG5_N910PSPT4COG5_N910PVPU4COG5
robert11arad said:
I live in the UK, i'm on giffgaff and the firmware is N910PVPU4COG5_N910PSPT4COG5_N910PVPU4COG5
Click to expand...
Click to collapse
Ok. About the best advice i can give is, because your on pure Sprint Rom, something is messing up with csc or something.
All i can suggest, is maybe try updating to QC1 with Odin and then try flashing my gsm Rom. Which is essentially just a tmobile rom.
And if that don't give you the function you you need. Then maybe try an international Rom.
It's hard to say what the last person did to the phone.
robert11arad said:
I live in the UK, i'm on giffgaff and the firmware is N910PVPU4COG5_N910PSPT4COG5_N910PVPU4COG5
Click to expand...
Click to collapse
Also. You stated your phone first showed as a 910f. So maybe flashing a international F rom, will provide the correct csc settings for your phone to work. Only problem your gonna have, is because it's Sprint hardware, you'll have to pair the Rom with a kernel that'll work and some lib files for data.
I can help you by putting together some files to flash. But the main question would be, Do you want a stock note 4 Rom?
Also before any of this happened, do you know what firmware you were on? Marshmallow? Lollipop?
aaron74 said:
Also. You stated your phone first showed as a 910f. So maybe flashing a international F rom, will provide the correct csc settings for your phone to work. Only problem your gonna have, is because it's Sprint hardware, you'll have to pair the Rom with a kernel that'll work and some lib files for data.
I can help you by putting together some files to flash. But the main question would be, Do you want a stock note 4 Rom?
Also before any of this happened, do you know what firmware you were on? Marshmallow? Lollipop?
Click to expand...
Click to collapse
I would really appreciate if you helped me put the files together cause i have no idea how any of this works, i'm new. But i wanted to ask, is there any chance for thia to brick my phone?
When it had sm-n910f on it i couldn't update it after 5.1.1, when i pressed update it wouldn't do anything.
And yes, if possible i would like it to be a stock firmware, but if it is not possible i don't mind using something else as long as it works properly.
Thank you for all your help, i don't know what i would do otherwise.
robert11arad said:
I would really appreciate if you helped me put the files together cause i have no idea how any of this works, i'm new. But i wanted to ask, is there any chance for thia to brick my phone?
When it had sm-n910f on it i couldn't update it after 5.1.1, when i pressed update it wouldn't do anything.
And yes, if possible i would like it to be a stock firmware, but if it is not possible i don't mind using something else as long as it works properly.
Thank you for all your help, i don't know what i would do otherwise.
Click to expand...
Click to collapse
Well, first, let me state,about bricking device. I have to state that it's not impossible to brick. But after hundreds of flashes never had problem. These devices are hard to brick. What hard bricks a device is messing with boot loader and partitions that shouldn't be messed with, like trying to unlock lte bands. But just flashing roms is fine unless you flash a Rom not for your phone and it over writes wrong partition.
All snap Dragon note 4s have the same layout so all you need is correct kernel, csc, and some ril lib files to get data working.
Now, mine main worry is that the phone is still unlocked,because I don't know what possible changes were made to it.
But with all that being said,I'll move on. With another post.
---------- Post added at 05:52 PM ---------- Previous post was at 05:13 PM ----------
@robert11arad
Before we go too deep into this and upgrade and stuff. I'd like to just test a custom Rom on your phone and see what works.
So what firmware are you on right now?
5.01, 5.1.1, or 6.0.1?
I'm gonna take a guess and move on. You last stated you were on OG5 which it's 5.1.1. So if that's true, let's try the following.
First I'm gonna assume you already used Odin to flash that firmware. So now we need to flash Twrp. So download this on pc https://eu.dl.twrp.me/trlte/twrp-3.1.1-0-trlte.img.tar
1 . Put phone in download mode. Open Odin and plug in phone.
2. In Odin options make sure everything is unticked except Reset Flash Counter.
3. Now click on AP and select the Twrp file.
4. Flash it. Let it flash until it states it's completed. Once done. Unplug phone. Pull out battery. Put back in and boot to recovery by holding power+home+vol.up
5. Now you should have Twrp. Just reboot phone so we can continue to next post.
PM sent
@robert11arad
Ok, here you go. If your where we left off, you should be on stock QC1 and have Twrp installed.
Just download this file, boot into recovery, and install. This file will delete dalvick/cache, so phone will take a few minutes to boot up.
I actually recommend before flashing, you do a factory reset in recovery then install.
Anyhow here you go. Let me know if it fixes what your looking for. If not, my only others option is to install a custom n910f Rom. I'll gladly walk you through if need be. But try this first.
aaron74 said:
@robert11arad
Ok, here you go. If your where we left off, you should be on stock QC1 and have Twrp installed.
Just download this file, boot into recovery, and install. This file will delete dalvick/cache, so phone will take a few minutes to boot up.
I actually recommend before flashing, you do a factory reset in recovery then install.
Anyhow here you go. Let me know if it fixes what your looking for. If not, my only others option is to install a custom n910f Rom. I'll gladly walk you through if need be. But try this first.
Click to expand...
Click to collapse
Alright so i just tried it and when starting my phone, i can't even set it up because i keep getting a message that com.android.phone has stopped. After about half an hour of trying to start it, i finally managed to get to setting and to app manager, there i looked for com.android.phone and it was nowhere to be found. Apart from this i noticed a N with some signal bars where my phone signal should've been and i didn;t get the hands free activation anymore, but that's all...
robert11arad said:
Alright so i just tried it and when starting my phone, i can't even set it up because i keep getting a message that com.android.phone has stopped. After about half an hour of trying to start it, i finally managed to get to setting and to app manager, there i looked for com.android.phone and it was nowhere to be found. Apart from this i noticed a N with some signal bars where my phone signal should've been and i didn;t get the hands free activation anymore, but that's all...
Click to expand...
Click to collapse
Ok. I must have forgot something in csc. Sorry. I'll get back with you.
Hi Everyone, thanks for helping me,
I have XT1789-05, Some apps can't access internet and some apps can access internet, with WiFi or Mobile Data, nothing change, in another device the apps not working in My Moto Z2 Force, will work fine, even I have Moto X 1st, all apps work fine in the Moto X, but in the Moto Z2, some apps when opened error can't access the internet, I searched and googled everywhere, I can't find a solution, can you help me please?
I already did a clear cache, clear data, uninstall and install again, only some apps has this issue, it's a completely strange problem, for example, this app not work as well: Ziraat Mobile (This app for Ziraat Bank in Turkey) here is the Google Play download link: play.google.com/store/apps/details?id=com.ziraat.ziraatmobil
I can't add URL, adding by yourself, please
another app: Radio Javan
play.google.com/store/apps/details?id=com.radiojavan.androidradio
please help me to solve this issue
one time I uninstalled Antivirus (Eset Mobile Security) as well, or any apps I thought to cause the problem, still I have the problem, I'm completely confused, please help me, I have one XT1789-02 and it's working fine with same apps, but my Phone XT1789-05 has problems!!!!!!!!
The Best Paul and Joseph Galvin (I Will Love Motorola Ever...)
Hi,
Did it work well before?
Did you do a full fw flashing before?
Have you tried to change the radio in *#*#4636#*#* yet?
mr_5kool said:
Hi,
Did it work well before?
Did you do a full fw flashing before?
Have you tried to change the radio in *#*#4636#*#* yet?
Click to expand...
Click to collapse
It's a new Phone
No Full Flashing before or even now
I tried to change Radio, thanks for your trick, but it does not work!!!!
I still need your help
It's a weird problem. I think you should do a full fw flashing if you bought a 2nd phone. If it's a brand new one, I have no idea about this situation :"|
mr_5kool said:
It's a weird problem. I think you should do a full fw flashing if you bought a 2nd phone. If it's a brand new one, I have no idea about this situation :"|
Click to expand...
Click to collapse
I have no Idea too, I'm going to crazy,
Have you tried a factory reset and use a different Google account? It could be restoring a setting or app causing it
Uzephi said:
Have you tried a factory reset and use a different Google account? It could be restoring a setting or app causing it
Click to expand...
Click to collapse
I used new account no restore anything, I don't want to reset factory because, I have Internet Bank with a digital sign, and I'm abroad, can't go to the bank, so reset factory not a good option
thanks a lot, give me another solution please
AHMN48 said:
I used new account no restore anything, I don't want to reset factory because, I have Internet Bank with a digital sign, and I'm abroad, can't go to the bank, so reset factory not a good option
thanks a lot, give me another solution please
Click to expand...
Click to collapse
I can't help further unless you cooperate to troubleshoot. When you are able to factory reset to nuke any stuck bits and start fresh on a new Google account, (not a secondary one you already have, a brand new one) then we can try pulling a log from a fresh install to see what is blocking it.
Edit: the factory reset would need to be followed up with a fastboot -w command to ensure everything is wiped. If you don't want to do this, then you cannot be helped.
Uzephi said:
I can't help further unless you cooperate to troubleshoot. When you are able to factory reset to nuke any stuck bits and start fresh on a new Google account, (not a secondary one you already have, a brand new one) then we can try pulling a log from a fresh install to see what is blocking it.
Edit: the factory reset would need to be followed up with a fastboot -w command to ensure everything is wiped. If you don't want to do this, then you cannot be helped.
Click to expand...
Click to collapse
so what next?
I did several times reset factory
one time from Setting
and two times from Recovery Mode
Still has the problem on some apps, ohhhh my god, I'm driving crazy!!!!!
I don't know what's the problem, some apps force close, some apps can't access the internet and most apps work fine
help me, please
is it grey import?
AHMN48 said:
so what next?
I did several times reset factory
one time from Setting
and two times from Recovery Mode
Still has the problem on some apps, ohhhh my god, I'm driving crazy!!!!!
I don't know what's the problem, some apps force close, some apps can't access the internet and most apps work fine
help me, please
Click to expand...
Click to collapse
Did you buy it online?
Besides the model, what is your software channel and build number for your phone?
i had similar problem and factory reset still resulted with the same issue. I had to do a full retail rom reinstallation and that fixed the problem.
harkoliar said:
Did you buy it online?
Besides the model, what is your software channel and build number for your phone?
i had similar problem and factory reset still resulted with the same issue. I had to do a full retail rom reinstallation and that fixed the problem.
Click to expand...
Click to collapse
Yes, I bought it online from coolicool.com, this is first time ever I bought one Moto from outside of USA,
Software Channel: retcn
Build Number: OPXS27.109-52-10
Thanks for helping me
The model and build is exactly like mine when I first got it.
First off, I think it's how they flashed the rom that's causing the instability. Your phone would most likely have it's bootloader unlocked like mine but they did something to hide the warning message.
Please read my thread.
https://forum.xda-developers.com/z2-force/help/request-advice-experts-tourbleshooting-t3928349
You will see that I flashed a retail rom using instructions from this thread. It would be step E of the thread. Worked like a charm for me in fixing all the unstable apps
https://forum.xda-developers.com/z2-force/how-to/guides-bootloader-twrp-custom-roms-root-t3805737
You will have to flash your phone so you really have to follow the step by
step instructions.
I did it for the first time in my thread, it's not hard to do step E if you follow it step by step.
Hah, mine was from coolicool with random issues too. Emailed them, no response. Paypal claim, no respond. Full refund!
Will follow the guide above.
Just check first if bootloader is unlocked. (That's step a). Before you proceed to step E.
I'm assuming it's already unlocked because we have the same issues, build and model number. Mine was unlocked when I received mine. Also from China/hk
harkoliar said:
Just check first if bootloader is unlocked. (That's step a). Before you proceed to step E.
I'm assuming it's already unlocked because we have the same issues, build and model number. Mine was unlocked when I received mine. Also from China/hk
Click to expand...
Click to collapse
why it's unlocked?
it's not Original and it's not from Motorola?
I saw in bootloader it's flashing_unlocked and I was surprised why unlocked????
are you sure if I do these steps problem will solve and also are you sure after installing new stock ROM dual sim work well?
AHMN48 said:
why it's unlocked?
it's not Original and it's not from Motorola?
I saw in bootloader it's flashing_unlocked and I was surprised why unlocked????
are you sure if I do these steps problem will solve and also are you sure after installing new stock ROM dual sim work well?
Click to expand...
Click to collapse
This is my pure speculation. the reason why its unlocked is because it was originally a chinese phone with chinese roms that doesnt have playstore. That must have been the original setting. Since they want to sell it to the international market, they had to unlock the phone and voiding the warranty, flash it with the new international rom before selling it.
Since its unlocked, essentially the warranty on your phone is void. The issue i found is that they must have flashed the wrong rom so its causing all these apps to crash.
Again thats all speculation and theory.
Now the only reason why I'm suggesting this method with you is because I had the same issue, I researched and tried the solution I posted. It worked for me. If you are going to flash a stock rom for the first time, you just do your research and do it one step at a time. Instructions have been provided in the second link (step E) including all the files you require to install the retail rom. It worked for me. I can only suggest, but it's up for you to give it a go.
I loaded the latest RETAIL (-05) factory image and all apps are functioning fine now. Issue was supplier had flashed -06 ROM, assuming because it said APAC in the description.
happy it worked
ben0551 said:
I loaded the latest RETAIL (-05) factory image and all apps are functioning fine now. Issue was supplier had flashed -06 ROM, assuming because it said APAC in the description.
Click to expand...
Click to collapse
glad it worked!
harkoliar said:
glad it worked!
Click to expand...
Click to collapse
I was so confused during the last month. The random apps that were impacted by the issue didn't make sense...
Banking app
ABC Kids Listen App
Kids Daycare App
FuelCheck
Images on CyberFlix
Only one of the devs managed to get their app working for me in the odd state it was in. DayCare app of all things!
Thanks for posting, I wouldn't have thought to reflash or even look at the region code of the flashed rom compared to the compatible one.
ben0551 said:
I was so confused during the last month. The random apps that were impacted by the issue didn't make sense...
Banking app
ABC Kids Listen App
Kids Daycare App
FuelCheck
Images on CyberFlix
Only one of the devs managed to get their app working for me in the odd state it was in. DayCare app of all things!
Thanks for posting, I wouldn't have thought to reflash or even look at the region code of the flashed rom compared to the compatible one.
Click to expand...
Click to collapse
Yeah it was so random, i really thought i got a faulty phone. Mine was all GPS/ internet related (Uber, Spotify, maps)
Nothing made sense but I took the research and decided to flash to stock rom, discovering they installed the wrong ROM and HIDING the fact the bootloader was unlocked. Definitely not your average issue and hopefully this would help other people who are in similar situation buying from any china/hk store.
I even bought the moto mods, and they are working perfectly after reflashing. Pretty happy with overall result.