Develop Bugs

OP3 random restart

sometimes my oneplus 3 restart without reason, i have installed the oxygenOS 3.2.7 do someone else have this issue , its just me or? ill post a battery log also.
its really annoying and dunno what do =/

My congrats for the great autonomy ?
The info you've sent are not enough to analyze your reboot issues.
1) Have you rooted your device?
2) If yes, are you running SuperSU, Kingroot, Phh's Superuser? What version?
3) What the apps that are getting root permissions?
4) Are you using Xposed? What version (e.g. v86.6 systemless with Magisk v8, the v86 stock)?
5) Have you tweaked or replaced the stock kernel?

Simone98RC said:
My congrats for the great autonomy
The info you've sent are not enough to analyze your reboot issues.
1) Have you rooted your device?
2) If yes, are you running SuperSU, Kingroot, Phh's Superuser? What version?
3) What the apps that are getting root permissions?
4) Are you using Xposed? What version (e.g. v86.6 systemless with Magisk v8, the v86 stock)?
5) Have you tweaked or replaced the stock kernel?
Click to expand...
Click to collapse
everything is stock, still new of android so and ty

athais said:
everything is stock, still new of android so and ty
Click to expand...
Click to collapse
Much strange.
I'm having an heavily modded OP3 with OOS v3.2.7, never encountered instability.
You should try factory reset asap, there's nothing you may do, since device is completely stock and works for most users.
I can't give you more help, sorry ?

Simone98RC said:
Much strange.
I'm having an heavily modded OP3 with OOS v3.2.7, never encountered instability.
You should try factory reset asap, there's nothing you may do, since device is completely stock and works for most users.
I can't give you more help, sorry ?
Click to expand...
Click to collapse
do you think an update could resolve the issue? in case i could wait an OTA update and if dont fix this issue try a factory reset

athais said:
do you think an update could resolve the issue? in case i could wait an OTA update and if dont fix this issue try a factory reset
Click to expand...
Click to collapse
Not, because OOS is working well for most users, so there is no "fix reboot issues" in any todo list.
Go with factory reset, when you find the needed time.
If problems still persist, contact OnePlus and explain the issue.
I think that some upgrade maybe the cause of your troubles, due to massive change of stuff that the end-users can never see.
You know that Samsung updates often make device slower or keep crashing some system app?
Why excluding that OnePlus have done (involuntary) the same?
Updates are not always guarantee of stability, especially with firmware different than Google stock.

Simone98RC said:
Not, because OOS is working well for most users, so there is no "fix reboot issues" in any todo list.
Go with factory reset, when you find the needed time.
If problems still persist, contact OnePlus and explain the issue.
I think that some upgrade maybe the cause of your troubles, due to massive change of stuff that the end-users can never see.
You know that Samsung updates often make device slower or keep crashing some system app?
Why excluding that OnePlus have done (involuntary) the same?
Updates are not always guarantee of stability, especially with firmware different than Google stock.
Click to expand...
Click to collapse
thank you for all yours advice man, i came up with , waiting next OTA, then try factory reset, and if not solve this issue well, OP support is the way suppose , thank you again !
btw just asking in developer options i saw suspension mode active, can be this that cause truble ?

Flash another room
Seems to be an issue with OOS, I had the same problem, and flashed MIUI 8 and had 0 reboots. But when I flashed Fredoom OS based on OOS 3.2.7 my phone kept rebooting.

athais said:
sometimes my oneplus 3 restart without reason, i have installed the oxygenOS 3.2.7 do someone else have this issue , its just me or? ill post a battery log also.
its really annoying and dunno what do =/
Click to expand...
Click to collapse
Are you using a case? I had a cheap eBay clear case on my phone and it wasn't moulded properly over the power button, there was no indent on the inside for the button to sit in so it used to turn off in my pocket and back on later and produced battery graphs similar to yours.
Hope this is a help.

athais said:
thank you for all yours advice man, i came up with , waiting next OTA, then try factory reset, and if not solve this issue well, OP support is the way suppose , thank you again !
btw just asking in developer options i saw suspension mode active, can be this that cause truble ?
Click to expand...
Click to collapse
Did your problem solved? I am having same problem.

I have the same problem. I am currently on 3.2.8 and also had this problem on beta 9. Few days ago it happened in front of me, the phone was on the desk nothing running in the background. That was kind of the soft reboot, didn't triggered my locked sim, (my sim card is locked needs to enter PIN when phone startup) and after that I checked Settings=>About Phone=>Status, the uptime didn't affected too, seemed nothing was happened. I think this also happened to some other people but they just didn't realize it.

Karthi91 said:
Did your problem solved? I am having same problem.
Click to expand...
Click to collapse
Are you running the latest 3.2.8 and if yes have you tried a factory reset?
Sent from my OnePlus3 using XDA Labs

bonham1988 said:
Are you running the latest 3.2.8 and if yes have you tried a factory reset?
Click to expand...
Click to collapse
Yes.. I'm on 3.2.8 and did factory rest also. No use
---------- Post added at 06:35 AM ---------- Previous post was at 06:32 AM ----------
athais said:
sometimes my oneplus 3 restart without reason, i have installed the oxygenOS 3.2.7 do someone else have this issue , its just me or? ill post a battery log also.
its really annoying and dunno what do =/
Click to expand...
Click to collapse
Same for me. Is your problem solved? Please help me. It is really annoying. I have Pin setup for restart so when boot happens in night, if no input for pin phone stays off.

Can this be related to SIM carrier:Radio drivers?

I dont think so.. Because i havent changed Sim

Karthi91 said:
I dont think so.. Because i havent changed Sim
Click to expand...
Click to collapse
Try using non 4G/LTE SIMS.
I am facing the same problem.
My device is at service center.
Day one:No reboots.I asked them to put some SIM & then check.

I did that after reading your post. No luck. Are they replacing it? How many days since it is in service center?

Facing problem from last 2 weeks.
I submitted once last week.They clean flashed older rom.Worked fine for one day,then reboots started again.
Then this technician had remote session and flashed the rom OnePlus3_16_A.17_161118(OOS 3.2.8):Reboot frequency went too high.
Had to go to Service center for diagnose. 2 days now.No proper response from them.

I had the same issue from several days now, wiped cache, did factory reset, wiped data, nothing worked, I read somewhere that let battery drain down to 0 and then full charge removes electricity or static from the phone, and that may cause random reboots, gonna try that

Belyakovni said:
I had the same issue from several days now, wiped cache, did factory reset, wiped data, nothing worked, I read somewhere that let battery drain down to 0 and then full charge removes electricity or static from the phone, and that may cause random reboots, gonna try that
Click to expand...
Click to collapse
Seriously? That sounds like one of those hilarious Microsoft Answers sort of posts! Running the battery down will not get rid of "electricity or static from the phone", apart from anything else the battery protection circuit would not allow the battery to drop to zero volts as it's not good for li-on batteries.
The Oneplus 3 seems to like to soft restart, mine sometimes decides to do it 3-4 times a night (rarely during the day) and then is fine for awhile. Tell tale sign is the battery graph showing large gaps in the usage pattern. I would suggest that there is an inherent firmware issue judging by the number of people reporting the same issue on a number of different forums.

7.1.1 update destroyed my battery life.

Hello everyone,
First post here. I've had no issues with my Nexus 5X before this 7.1.1 update. I don't use my phone that much, it usually lasted me for 2 days...now I can hardly make it through the day! I have to keep it on battery saver :crying:
Battery stats - Screen 16%, Google Services 14%, Android OS 10%.
I'm not sure if that's normal or high. I did a factory reset but it got me back to the same Nougat 7.1.1., so kinda useless. I'm a total idiot when it comes to rooting or other kind of factory resets. Is it possible to rollback to the previous version? Or is there something I can post here to find the problem? The phone is not rooted.
Thank you! Greetings from China.

I would say flash komplete Stock Firmware 7.1.1 again.

manasyt said:
Hello everyone,
First post here. I've had no issues with my Nexus 5X before this 7.1.1 update. I don't use my phone that much, it usually lasted me for 2 days...now I can hardly make it through the day! I have to keep it on battery saver :crying:
Battery stats - Screen 16%, Google Services 14%, Android OS 10%.
I'm not sure if that's normal or high. I did a factory reset but it got me back to the same Nougat 7.1.1., so kinda useless. I'm a total idiot when it comes to rooting or other kind of factory resets. Is it possible to rollback to the previous version? Or is there something I can post here to find the problem? The phone is not rooted.
Thank you! Greetings from China.
Click to expand...
Click to collapse
The easiest way is to unlock your boot-loader and flash the latest (or previous, they have many versions to test out) google factory image. This will delete EVERYTHING and prepare the phone as new.

Ok thanx!
I can unlock the boot-loader if the phone is not rooted?
Sorry for the stupid questions, I've never done all this before...
Maybe I'll try on my old Nexus 4 first..

manasyt said:
Ok thanx!
I can unlock the boot-loader if the phone is not rooted?
Sorry for the stupid questions, I've never done all this before...
Maybe I'll try on my old Nexus 4 first..
Click to expand...
Click to collapse
The only significant difference in the procedure between these two phones is that 5X requires you to enable the oem unlocking option in the hidden developer options before flashing, the rest is the same.
So you can try your competence with the nexus 4 first, no need to root the devices.
I bet you can find guides here and online for this, you just need to install the google usb driver and something like the "minimal adb", restart the phone to bootloader mode and issue 2 commands.
The images and instructions are at developers.google.com/android/images
Like people's comments if you find them helpful

Thanx a lot...I found the needed threads and some youtube videos...I just hope I don't mess something up cuz I'm totally new to this...:crying: Or I could just wait till the next update

Motorola G5G Plus Android 11 Problem

Hello
Before few days ago, i received official ota update to android 11 of my motorola g5g plus.
I was very happy, that finally the android 11 is here and immediately updated my device(big big mistake)
After the update process, my phone start to be more and more laggy.I use it only at 90hz refresh rate and sometimes when i use it is goes on frames, which is madness..
I am really unhappy about that..I don't want to factory reset my phone.
Any possible way to resolve this lag issue or return easy to android 10 and never update again?
I do not play games or other heavy stuffs..
just ebay calls browsing nothing so heavy...
ideas guys?

You could use the Moto Flash Tool to flash the latest version of 10 - note that you'll (very probably) have to do a data wipe when asked to avoid problems afterwards.
To be sure, I'd check with @vache as to whether a downgrade is possible, but I don't see why not.

giociampa said:
You could use the Moto Flash Tool to flash the latest version of 10 - note that you'll (very probably) have to do a data wipe when asked to avoid problems afterwards.
To be sure, I'd check with @vache as to whether a downgrade is possible, but I don't see why not.
Click to expand...
Click to collapse
Thanks.I am new in the motorola world( untill now only xiaomi, and downgrade there was not a good idea).Maybe will try the factory reset, if work will stay with android 11, but really hate to do factory reset...

galev_90 said:
Thanks.I am new in the motorola world( untill now only xiaomi, and downgrade there was not a good idea).Maybe will try the factory reset, if work will stay with android 11, but really hate to do factory reset...
Click to expand...
Click to collapse
Check in settings for blur, and turn it off and see if that helps. Sorry, I don't use stock so I'm not sure exactly where it is. Developer settings maybe, or display

Beetle84 said:
Check in settings for blur, and turn it off and see if that helps. Sorry, I don't use stock so I'm not sure exactly where it is. Developer settings maybe, or display
Click to expand...
Click to collapse
Thank you.
This method work at the moment.In the developer settings it is located..Hope with some next build to be fixed the things and the blur work.

Sad news again.Phone become laggy again even on only 90hz refresh rate with turned off blur.Yesterday the phone work fine, today i woke up and surprise lagging on normal stuffs like scroling across the screen or open menu app and etc.I am almost sure that it run on less than 60hz.Absolutely dissapointing....
Thank you motorola.Last phone from this brand...

Question Oneplus 9 Pro 12GB LE2125 constantly freezes and restarts after Android 12 (Oxygen OS 12) update. Please help!

Hello. I've come across the serious problem with my OnePlus 9 Pro 12GB LE2125. It constantly freezes and restart itself after OOS12 update. It's absolutely unusable in OOS12 - literary works for few minutes then freeze with restart. It happens even at the stage of initial setup after factory reset. The only way to make the phone working again is rolling back to OOS 11 using factory tool - MSM Download Tool. Nothing else helps. Tried factory reset it before updates and after - the same issue. Never saw something like that. Not sure wether it's software problem at this stage. So phone works with no issues in OOS 11 only. Please help!

If even after flashing with MSM you're encountering the same problem, it may as well be sone kind if hardware problem, triggered by some specific driver in OOS12.
You got a warranty on your phone?

ekin_strops said:
If even after flashing with MSM you're encountering the same problem, it may as well be sone kind if hardware problem, triggered by some specific driver in OOS12.
You got a warranty on your phone?
Click to expand...
Click to collapse
I wouldn't ask the question if I had a warranty .

WarVic[NZ] said:
I wouldn't ask the question if I had a warranty .
Click to expand...
Click to collapse
And you got the answer technically speaking.

If I've understood correctly, now warranty on phone, caused by modding. Everything works on os11 but not os12.
What is the model and original country your phone is from?
From the feel of the thread, you've rolled back to complete original phone stock, undone all your mods, model number changes, flashed original firmware? effectively making the phone think it's back to factory settings?
Could there be something you've missed ? Is there there a guide on this forum / OnePlus community forum you can check to see if there are any additional steps?
The goal being take it 100% back to factory ( if this is even possible ) - can someone confirm if this is actually possible? I ask in that if it is sent to OnePlus, you'll have a way to pass all their warranty checks

可以尝试重新安装当前版本的oos12

Or may be a virus.., not shure..
In my case a female friend send me a link to a stupid video with whatsapp. I open the video & after i close it the phone shuts off. Just like yourse.
What i did:
1_Factory reset. No good.
2_Reinstall the OOS rom. No good.
3_Go back to OB 1. (I was on OOS OB 3 or 4) . No good.
4_MSM tool made my phone functional. After i did all the updates on OOS Stable (to rool out all the possible things i give up OB) & phone works well.
European phone model & living in Europa. Now i use ColorOS 12.1 C.61

AndyC76 said:
If I've understood correctly, now warranty on phone, caused by modding. Everything works on os11 but not os12.
What is the model and original country your phone is from?
From the feel of the thread, you've rolled back to complete original phone stock, undone all your mods, model number changes, flashed original firmware? effectively making the phone think it's back to factory settings?
Could there be something you've missed ? Is there there a guide on this forum / OnePlus community forum you can check to see if there are any additional steps?
The goal being take it 100% back to factory ( if this is even possible ) - can someone confirm if this is actually possible? I ask in that if it is sent to OnePlus, you'll have a way to pass all their warranty checks
Click to expand...
Click to collapse
No modding of any kind was ever made. It's US model LE2125. Perfectly works in Android 11 with all updates. Once the phone is updated to Android 12 it becomes unusable - freezes and restarts inself all the time, even at the stages of initial setup. The only thing helps is rolling back to Android 11 via MSM Download factory utility. Factory resets before and after update don't help. I live in New Zealand, bought the phone on eBay. I can't send it to the USA official Oneplus service for repair for obvious reasons. Pretty sure that the phone would passsed all checks and would be replaced by warranty but.... I missed nothing. Something is telling me that it's hardware related issue with is triggered by Android 12.

null0seven said:
Or may be a virus.., not shure..
In my case a female friend send me a link to a stupid video with whatsapp. I open the video & after i close it the phone shuts off. Just like yourse.
What i did:
1_Factory reset. No good.
2_Reinstall the OOS rom. No good.
3_Go back to OB 1. (I was on OOS OB 3 or 4) . No good.
4_MSM tool made my phone functional. After i did all the updates on OOS Stable (to rool out all the possible things i give up OB) & phone works well.
European phone model & living in Europa. Now i use ColorOS 12.1 C.61
Click to expand...
Click to collapse
Apart from changing OS from Oxygen to ColorOS, I tried the steps you did. Didn't help either. Againg, suspect hardware issue - some mainboard component or device is malfunctioning in Android 12.

zhijiaqu said:
可以尝试重新安装当前版本的oos12
Click to expand...
Click to collapse
I did it. Still the same issue.

WarVic[NZ] said:
No modding of any kind was ever made. It's US model LE2125. Perfectly works in Android 11 with all updates. Once the phone is updated to Android 12 it becomes unusable - freezes and restarts inself all the time, even at the stages of initial setup. The only thing helps is rolling back to Android 11 via MSM Download factory utility. Factory resets before and after update don't help. I live in New Zealand, bought the phone on eBay. I can't send it to the USA official Oneplus service for repair for obvious reasons. Pretty sure that the phone would passsed all checks and would be replaced by warranty but.... I missed nothing. Something is telling me that it's hardware related issue with is triggered by Android 12.
Click to expand...
Click to collapse
Worth logging on the official OnePlus community forum, you'll need to to a steer from the others on this thread about MSM. Perhaps leave it out for the first thread, but follow the advice of the majority.
I logged that my phone since ungrading to A12, no longer auto powers on ( scheduled ) or sounds alarm when switched off. They'll ask you to submit logs. They've confirmed it was a bug and will be addressed.

Update failed - what now?

Hello community,
I have a Oneplus 8 pro laying around with unlocked bootloader, Magisk, (possibly TWRP), and a firmware which was one of the first in around may 2020.
The issue is, I want to use this phone now, but I cannot update it throught the full package of OxygenOS updater. It gives "update failed" at the 0% mark. It seems I cannot update through the conventional way. After some thinking, it might be unsuccessful as I am not even sure what firmware it runs.
The next step I wanted to take was go back to stock through the TWRP backup that was made in june 2020 (I'm not sure if it even has this backup), yet I now read it is unrecommended to use TWRP. I am not even sure if TWRP was working at that time (where would the backup be located?).
And finally I read OxygenOS 12 might ruin the phone if things are not done right due to firmware mix-up in case of the memory.
What now? Can anyone help me with some steps and advice to get the phone to at least the latest software, and preferably working with Magisk (included call recorder)?
Thanks in advance.

If your OS is fast, stable and fulfilling its mission let it be!!! The age is irrelevant if Android 9 or higher.
Don't fix it if it's not broken... if you value your time and device functionality.

blackhawk said:
If your OS is fast, stable and fulfilling its mission let it be!!! The age is irrelevant if Android 9 or higher.
Don't fix it if it's not broken... if you value your time and device functionality.
Click to expand...
Click to collapse
All works like a charm currently, except that VoWIFI tends to fail and not reconnect. Any ideas on that?
And what about security patches?
Thanks

Unfortunateburden said:
All works like a charm currently, except that VoWIFI tends to fail and not reconnect. Any ideas on that?
And what about security patches?
Thanks
Click to expand...
Click to collapse
Let me put it this way, this heavily used stock N10+ hasn't been updated in over 3 years, still running on Pie.
Current load is over 2.5 yo, still fast and stable with minimal maintenance.
Security simply isn't a issue. Nothing's got through with only some simple protocols being used to secure it. One is wifi, disabled, I never use it. This what Android is capable of...

blackhawk said:
Let me put it this way, this heavily used stock N10+ hasn't been updated in over 3 years, still running on Pie.
Current load is over 2.5 yo, still fast and stable with minimal maintenance.
Security simply isn't a issue. Nothing's got through with only some simple protocols being used to secure it. One is wifi, disabled, I never use it. This what Android is capable of...
Click to expand...
Click to collapse
Sounds good.
What if someone really requires to have Wifi working because they have zero reception inside?

Unfortunateburden said:
Sounds good.
What if someone really requires to have Wifi working because they have zero reception inside?
Click to expand...
Click to collapse
You'll have to work that out. For me wifi is a hugh security risk. Since I have a grandfathered unlimited data plan wifi is irrelevant.
You could use a signal booster...

blackhawk said:
You could use a signal booster...
Click to expand...
Click to collapse
Not legal in every country sadly.
Back to my first question, do you have any steps to get back to stock if I ever wanted to?

You could use the MSM tool and factory reset it back to OOS10 and from there on update it OTA.

Deavy said:
You could use the MSM tool and factory reset it back to OOS10 and from there on update it OTA.
Click to expand...
Click to collapse
Thanks alot!