Develop Bugs

Green tint on greys

Is this normal? Greys have a green tint which is really noticeable on low brightness. Is this a limitation of AMOLED? But I don't recall this issue on my 6P or Note 4.

Hmm. Not having this issue...

Greys are really greenish. Though it happens only at some certain brightness level (a little more than the lowest).

The panel apparently is of low quality and has issues with greys. It's detailed in the anandtech.com review

Not noticing this on mine either.
Sent from my ONEPLUS A3000 using Tapatalk

I may have a slight tint on mine on greys, only on one half of the screen though. I'm colourblind so it could be green. I'm thinking it's more purple-ish though...

edios123 said:
Greys are really greenish. Though it happens only at some certain brightness level (a little more than the lowest).
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mr mystery said:
The panel apparently is of low quality and has issues with greys. It's detailed in the anandtech.com review
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EP2008 said:
Not noticing this on mine either.
Sent from my ONEPLUS A3000 using Tapatalk
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thebcooper said:
I may have a slight tint on mine on greys, only on one half of the screen though. I'm colourblind so it could be green. I'm thinking it's more purple-ish though...
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Yes what I had experienced from my last 3 phones I.e galaxy s2,s3,s4,s4 mini,s5 all of em which had amoled screen all have this thing. Its like if u seen u can't able to unseen. But its hard to notice. I think these displays are rather builded like this to work. Even my brother's new s7 has this thing.

rayzen6 said:
Yes what I had experienced from my last 3 phones I.e galaxy s2,s3,s4,s4 mini,s5 all of em which had amoled screen all have this thing. Its like if u seen u can't able to unseen. But its hard to notice. I think these displays are rather builded like this to work. Even my brother's new s7 has this thing.
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On only part of the screen though? I know when tilting AMOLED displays that can happen but head on I don't know. (I've avoided AMOLED up until now because my last couple experiences with older ones was not so nice)

thebcooper said:
On only part of the screen though? I know when tilting AMOLED displays that can happen but head on I don't know. (I've avoided AMOLED up until now because my last couple experiences with older ones was not so nice)
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Yes on part of the screen at bottom its much noticeable in dark.

rayzen6 said:
Yes on part of the screen at bottom its much noticeable in dark.
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Guess that answers that, cheers!. (although mine might be right side of the screen, not bottom)

On my phone, the bottom part is also "greener" than the upper part. This is especially visible when brightness is set low (which I do when not outside, because it totally suffices).
Do more people have this problem?
Would returning the unit and getting a new OP3 make sense, or are these unevennesses typical??

hasenbein1966 said:
On my phone, the bottom part is also "greener" than the upper part. This is especially visible when brightness is set low (which I do when not outside, because it totally suffices).
Do more people have this problem?
Would returning the unit and getting a new OP3 make sense, or are these unevennesses typical??
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I'm wondering if it's just an AMOLED thing... If it's really really bad then you may be better off RMA-ing it of course.

mr mystery said:
The panel apparently is of low quality and has issues with greys. It's detailed in the anandtech.com review
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The findings on Anandtech have nothing to do with the quality and everything to do with the calibration, which is just software.

Hi, is it darker like the pics from my thread? I think I have the same issue on my display, just at the middle of the screen.
http://forum.xda-developers.com/oneplus-3/help/dark-line-oled-screen-t3402293

One thought came to me: In the upper half of the OP3 are the parts which get warm when the phone "works". Perhaps the part of the screen which is warmed up regularly loses a bit of green tint, while the lower, colder part remains as it is??? Just a thought...

I get a weird purpley/dark colour on greys and when scrolling white font on black background, but only on minimum brightness.
After reducing brightness below a threshold (just above the minimum) the colours across the display seem to shift
Sent from my ONEPLUS A3003 using XDA-Developers mobile app

I got my replacement phone today. And. The display is even more worse. The colors are uneven, like some of them have here. The bottom is greener and the top slighlty pinkier/the correct color.

Argh. That's what I'm afraid of (sent my device in for replacement on Saturday):
That, as a replacement, simply someone grabs a box with a new device and sends it to me, without testing.
Edios, what did you write in the service request as your reason why you want a replacement? Did you write about the display problems?
Welcome to the lottery...
Does anyone know: If the 2nd device also has a defect, and the 14 day return time since I got the 1st device is already over, can I demand from Oneplus that they take back the 2nd device and that I get my money back??

hasenbein1966 said:
Argh. That's what I'm afraid of (sent my device in for replacement on Saturday):
That, as a replacement, simply someone grabs a box with a new device and sends it to me, without testing.
Edios, what did you write in the service request as your reason why you want a replacement? Did you write about the display problems?
Welcome to the lottery...
Does anyone know: If the 2nd device also has a defect, and the 14 day return time since I got the 1st device is already over, can I demand from Oneplus that they take back the 2nd device and that I get my money back??
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I didn't even mention the issues, Amazon immediately gave me a replacement.
The problem is, they provide only a single replacement and now insisting to give a refund. But I want this device cos there's no other device that I'm interested in. And it's out of stock also.

For what it's worth, these sound like typical AMOLED issues. There are long threads in the Galaxy S6, S7, etc. forums with people experiencing the exact same thing. AMOLEDs just seem to not be as consistent as LCDs in the quality control department and it's always just the luck of the draw whether you get one with green or pink tints or not.

pixel 2 xl burn in, display quality?

Hy, I am thinking about pixel 2xl to buy, my only worries are about display issues? Do u guys used to blue shift, and what about quick burn in cases? Are they common? Thx

vrda08 said:
Hy, I am thinking about pixel 2xl to buy, my only worries are about display issues? Do u guys used to blue shift, and what about quick burn in cases? Are they common? Thx
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You can read all about it right here
https://forum.xda-developers.com/pixel-2-xl/help/pixel-2-xl-screen-quality-t3686364

vrda08 said:
Hy, I am thinking about pixel 2xl to buy, my only worries are about display issues? Do u guys used to blue shift, and what about quick burn in cases? Are they common? Thx
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Hey! the blue shift isn't to big a problem , it really only comes up as an issue if im showing someone something on my phone. They notice it.
My device is 2 months old and I have no burn-in.
There is a problem with multi touch, but there is a fix now but you need to be rooted.
That my experience so far

denism81 said:
Hey! the blue shift isn't to big a problem , it really only comes up as an issue if im showing someone something on my phone. They notice it.
My device is 2 months old and I have no burn-in.
There is a problem with multi touch, but there is a fix now but you need to be rooted.
That my experience so far
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I agree I've never noticed blue tint as most of the time I'm viewing at the correct angle.
Burn in, I had an LG G5 (similar screen technology) and only noticed burn in after having it for 2 years. Even then it was temporary and would dissipate.
As for the multi-touch issue, Google is testing a software update now.

lywyn said:
I agree I've never noticed blue tint as most of the time I'm viewing at the correct angle.
Burn in, I had an LG G5 (similar screen technology) and only noticed burn in after having it for 2 years. Even then it was temporary and would dissipate.
As for the multi-touch issue, Google is testing a software update now.
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Lg g5 have IPS LCD, and pixel 2 is AMOLED..

vrda08 said:
Lg g5 have IPS LCD, and pixel 2 is AMOLED..
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My mistake, so IPS LCD have burn in issues too. It was like ghosting but lasted for hours.
Also after reading that I realised the XL screen is an LG screen. Now I'm disappointed about my XL The G5 was the worse phone I ever owned.

The blue shift to me is better than a red / pink shift you get on Samsung panels.
It just makes it look a little cooler at an angle and no one has ever mentioned they noticed it when I showed people my phone.
Blue tint is a non issue.
The burn in, I have it, and yes, it was pretty bad. I minimized it by using a white navigation bar and it's getting better by the week.
The burn in and slightly low max screen brightness are more important issues in my book.

Does anyone know the exact amount of screen/touch/quality issues in total. I'm guessing maybe 6 items are brought up in these forms? Kind of a let down in general to have these things but the phone performs well in a lot of other areas.

My Pixel 2 XL screen looks really washed out? Have Image to compare with another

Greetings,
Yesterday I was comparing my Pixel 2 XL with another one and noticed a huge difference in screen quality my phone colors look really washed out even tho I had both phones set to max brightness and in saturated mode. Also had automatic brightness off on both. If you see the attached picture mine is the one in my hand (right side of the picture). The difference was so big that now I feel like I need to exchange my phone. Anyone else with this problem?

That doesn't look right.. you should check if the setting "color correction" is turned on ?

Edu616 said:
Greetings,
Yesterday I was comparing my Pixel 2 XL with another one and noticed a huge difference in screen quality my phone colors look really washed out even tho I had both phones set to max brightness and in saturated mode. Also had automatic brightness off on both. If you see the attached picture mine is the one in my hand (right side of the picture). The difference was so big that now I feel like I need to exchange my phone. Anyone else with this problem?
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Are you took by Best buy? Same as me.

Bart3n said:
That doesn't look right.. you should check if the setting "color correction" is turned on ?
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I have the setting turned off I just verified! So I guess my phone screen it's really messed up, already contacted Google and they are sending me a new one! Thanks!

waynelin6868 said:
Are you took by Best buy? Same as me.
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Yes I did and I'm glad I did because my screen really looks very washed out!

S20( /+/Ultra) OLED - bad uniformity, too bright dark grays, green tint

Hi,
over in the ultra section, there is a thread about bad OLED uniformity and a green tint, which is really badly visible in dark environments e.g. in the dark grays used in many applications:
https://forum.xda-developers.com/galaxy-s20-ultra/help/green-tint-dark-background-low-t4065621
The attached picture of my display was made by zooming into the (uniform) 5% gray picture in a dark room with 25% brightness using an S10+. It is rather horrible and badly visible in normal usage.
Is anybody here expierencing the same issue? Please feel free to head over there, also, if it is not an Ultra.
Thanks and best regards,
Corwin

I have this problem too. I'm on my second S20+ now and it has problems too. I'll return both. It sucks.

That is really unfortunate. Thinking about trying another S20+ - but I think we should probably wait for later batches. I am also hoping for software optimizations, as it is better at 60Hz - but usually, nothing can be done about it.

How do you test for this ?
Sent from my SM-G986U using Tapatalk

For me, I did not need to test for it, as I noticed it right away the first time using it in a dark environment.
In this post is a 5% gray picture which can be used and instructions: https://forum.xda-developers.com/showpost.php?p=82017239&postcount=17

I also had a bad uneven grey on my 512GB Ultra. Swapped for the S20+ and it's basically perfect. Good luck on the OLED lottery.

Mine does not have this problem. Is related to where the phone is marked for distribution? I'm on a US/Verizon handset.

Mine is also a US version. On ATT. Its just an OLED panel thing. Samsung used to have this issue a lot back in the S6 through S8. From S9 and Note 7 and on screens were great. I think with the new 120HZ screens the uniformity issues came back.

saywhat4118 said:
Mine is also a US version. On ATT. Its just an OLED panel thing. Samsung used to have this issue a lot back in the S6 through S8. From S9 and Note 7 and on screens were great. I think with the new 120HZ screens the uniformity issues came back.
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I think so too. S8 was really bad. S9 and S10 were great. S20 is bad again.

iamnotkurtcobain said:
I think so too. S8 was really bad. S9 and S10 were great. S20 is bad again.
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Exactly. Gotta be the 120hz thing.
If anyone has a really bad grey screenor not uniform. Return and reorder. Samsung customer care won't understand the issue so might as well just order a new one and hope you get a better one like I did.

saywhat4118 said:
Exactly. Gotta be the 120hz thing.
If anyone has a really bad grey screenor not uniform. Return and reorder. Samsung customer care won't understand the issue so might as well just order a new one and hope you get a better one like I did.
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Too bad my second one is still bad. Now I return both and order a Snapdragon model.

Oof. Good luck. Mines Snapdragon. Oh and Snapdragon is the better variant now anyway.

saywhat4118 said:
Oof. Good luck. Mines Snapdragon. Oh and Snapdragon is the better variant now anyway.
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Yeah I know. Runs cooler, is more efficient and has better Performance.

saywhat4118 said:
Exactly. Gotta be the 120hz thing.
If anyone has a really bad grey screenor not uniform. Return and reorder. Samsung customer care won't understand the issue so might as well just order a new one and hope you get a better one like I did.
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should I be worried if my whole screen is green when showing this 5% picture in dark room? upper part of the screen seems to be slightly brighter green - it is my first samsung and I cannot find anywhere how ''good'' oled 5% should look like...

My opinion: Of you need the picture to see it and do not notice it or if it does not bug you, you are fine. If the display is uniform, whatever it is like, I think it is ok.

corwin_amber said:
My opinion: Of you need the picture to see it and do not notice it or if it does not bug you, you are fine. If the display is uniform, whatever it is like, I think it is ok.
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It's one of those things where once you see it, you cannot unsee it.

sheik_yerbouti said:
It's one of those things where once you see it, you cannot unsee it.
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Absolutely!

I have the same issue, S20+ 5G Exynos

So how do you test this again? Using a dark grey picture with the brightness set to 5%?
ETA: NM, I read that wrong. I downloaded the image and tried it at 25% brightness. I'm not seeing the same thing? Is it meant to be dramatic to be able to notice if it's a bad panel? I'm seeing a normal display?

On number 5 I can say that it is finally bearable. It was manufactured on the second of march. I did not check with the rest. I only opened them, handled them delicately and checked them. All were terrible.

Terrible screen tint/uniformity

Hi guys, looks like OnePlus have got some quality control issues. My unit has terrible colour issues with the display. It's very noticeable at low brightness levels and still apparent around the 50% mark. I've reached out to OnePlus about sorting out a replacement unit. Since they don't offer advanced RMA I don't hold out much hope for a quick solution!

Tung_meister said:
Hi guys, looks like OnePlus have got some quality control issues. My unit has terrible colour issues with the display. It's very noticeable at low brightness levels and still apparent around the 50% mark. I've reached out to OnePlus about sorting out a replacement unit. Since they don't offer advanced RMA I don't hold out much hope for a quick solution!
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Wow that sucks..
Sorry but is it real?...

cultofluna said:
Wow that sucks..
Sorry but is it real?...
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Yeah totally real unfortunately. I managed to grab one of the pop up boxes at launch in the UK.

Tung_meister said:
Yeah totally real unfortunately. I managed to grab one of the pop up boxes at launch in the UK.
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You have to go for RMA

this is why I switched my order to Amazon.
should be much simpler then dealing with OP.
hope you get a better unit and this is not wide.
so far other people with pop up orders not had this issue so maybe its not wide issue

Sorry to hear this. Just tested my UK one and no such issues.
Reminds me of the mate 20 pro

A few other people on the Telegram OP8 group have this. Wonder how many are affected?

Can happen with any phone with oleds. Get it replaced

Seems this is similar issue as with s20 ultra panels. They also have quite a few green screens at low backlight. Mine seems more or less uniform but still has strange tint on low brightness. Someone mentioned to try to turn DC dimming in experimental settings to lower the impact of low brightness, but I havent tested that.

zoowoo said:
Seems this is similar issue as with s20 ultra panels. They also have quite a few green screens at low backlight. Mine seems more or less uniform but still has strange tint on low brightness. Someone mentioned to try to turn DC dimming in experimental settings to lower the impact of low brightness, but I havent tested that.
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My Samsung tab s6 is the same in lower brightness, seems common with the lastest generation Samsung oleds

Yikes this is troubling. Sure hope it's isolated and really sorry to see this for you. I would think OP wants this gone fast so you should get some great service here. Hopefully anyway.

I have a similar problem with mine. It looks like clouding with a dark grey background at low brightness. I have also figured that it's far worse with 120 hz vs 60 hz.

Dabarr said:
I have a similar problem with mine. It looks like clouding with a dark grey background at low brightness. I have also figured that it's far worse with 120 hz vs 60 hz.
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I'm waiting for OnePlus to get back to me

Same issue for mine!!
https://www.reddit.com/r/oneplus/co..._pro/?utm_medium=android_app&utm_source=share
OnePlus said I have 30 days from the day I received the device to send it back in, see if it passes their inspection, and then hopefully have a new one sent to me. It takes 12 days to go through the process. What a shame.

Logan0829 said:
Same issue for mine!!
https://www.reddit.com/r/oneplus/co..._pro/?utm_medium=android_app&utm_source=share
OnePlus said I have 30 days from the day I received the device to send it back in, see if it passes their inspection, and then hopefully have a new one sent to me. It takes 12 days to go through the process. What a shame.
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I am located in Germany and we can return the whole thing within 2 weeks, no questions asked. I am not dealing with them to inspect the phone etc. I will just send it back. Too bad, as I ordered a blind box in a special promo action and got a lot of accessories in the box. But still not worth it.
Interestingly the "burn ins" or what ever it is look very similar. It's the worst on the buttom/side of the phone and around thr front camera, in all the pictures I have seen. Also it's worse at 120 hz compared to 60 hz for me. Why are those problems at similar spots though? ?

This isn't good. Wonder if the 1300nits/high refresh rate is damaging screens.

Has anyone got their device and using it at 120hz fairly bright with no issues. I was tempted to order one tomorrow but this is putting me off a little.

Batfink33 said:
This isn't good. Wonder if the 1300nits/high refresh rate is damaging screens.
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I have used my device for 2 days only.. 120 hz and autobrightness. I noticed it yesterday at night when the brightness was really low. I then went on to check it with a dark grey background and booom

Dabarr said:
I have used my device for 2 days only.. 120 hz and autobrightness. I noticed it yesterday at night when the brightness was really low. I then went on to check it with a dark grey background and booom
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[emoji50][emoji50][emoji26][emoji26]

I've seen other people with the same problem now in some German forums. Definitely doesn't seem to be isolated. More like a Displaygate!