Hi,
over in the ultra section, there is a thread about bad OLED uniformity and a green tint, which is really badly visible in dark environments e.g. in the dark grays used in many applications:
https://forum.xda-developers.com/galaxy-s20-ultra/help/green-tint-dark-background-low-t4065621
The attached picture of my display was made by zooming into the (uniform) 5% gray picture in a dark room with 25% brightness using an S10+. It is rather horrible and badly visible in normal usage.
Is anybody here expierencing the same issue? Please feel free to head over there, also, if it is not an Ultra.
Thanks and best regards,
Corwin
I have this problem too. I'm on my second S20+ now and it has problems too. I'll return both. It sucks.
That is really unfortunate. Thinking about trying another S20+ - but I think we should probably wait for later batches. I am also hoping for software optimizations, as it is better at 60Hz - but usually, nothing can be done about it.
How do you test for this ?
Sent from my SM-G986U using Tapatalk
For me, I did not need to test for it, as I noticed it right away the first time using it in a dark environment.
In this post is a 5% gray picture which can be used and instructions: https://forum.xda-developers.com/showpost.php?p=82017239&postcount=17
I also had a bad uneven grey on my 512GB Ultra. Swapped for the S20+ and it's basically perfect. Good luck on the OLED lottery.
Mine does not have this problem. Is related to where the phone is marked for distribution? I'm on a US/Verizon handset.
Mine is also a US version. On ATT. Its just an OLED panel thing. Samsung used to have this issue a lot back in the S6 through S8. From S9 and Note 7 and on screens were great. I think with the new 120HZ screens the uniformity issues came back.
saywhat4118 said:
Mine is also a US version. On ATT. Its just an OLED panel thing. Samsung used to have this issue a lot back in the S6 through S8. From S9 and Note 7 and on screens were great. I think with the new 120HZ screens the uniformity issues came back.
Click to expand...
Click to collapse
I think so too. S8 was really bad. S9 and S10 were great. S20 is bad again.
iamnotkurtcobain said:
I think so too. S8 was really bad. S9 and S10 were great. S20 is bad again.
Click to expand...
Click to collapse
Exactly. Gotta be the 120hz thing.
If anyone has a really bad grey screenor not uniform. Return and reorder. Samsung customer care won't understand the issue so might as well just order a new one and hope you get a better one like I did.
saywhat4118 said:
Exactly. Gotta be the 120hz thing.
If anyone has a really bad grey screenor not uniform. Return and reorder. Samsung customer care won't understand the issue so might as well just order a new one and hope you get a better one like I did.
Click to expand...
Click to collapse
Too bad my second one is still bad. Now I return both and order a Snapdragon model.
Oof. Good luck. Mines Snapdragon. Oh and Snapdragon is the better variant now anyway.
saywhat4118 said:
Oof. Good luck. Mines Snapdragon. Oh and Snapdragon is the better variant now anyway.
Click to expand...
Click to collapse
Yeah I know. Runs cooler, is more efficient and has better Performance.
saywhat4118 said:
Exactly. Gotta be the 120hz thing.
If anyone has a really bad grey screenor not uniform. Return and reorder. Samsung customer care won't understand the issue so might as well just order a new one and hope you get a better one like I did.
Click to expand...
Click to collapse
should I be worried if my whole screen is green when showing this 5% picture in dark room? upper part of the screen seems to be slightly brighter green - it is my first samsung and I cannot find anywhere how ''good'' oled 5% should look like...
My opinion: Of you need the picture to see it and do not notice it or if it does not bug you, you are fine. If the display is uniform, whatever it is like, I think it is ok.
corwin_amber said:
My opinion: Of you need the picture to see it and do not notice it or if it does not bug you, you are fine. If the display is uniform, whatever it is like, I think it is ok.
Click to expand...
Click to collapse
It's one of those things where once you see it, you cannot unsee it.
sheik_yerbouti said:
It's one of those things where once you see it, you cannot unsee it.
Click to expand...
Click to collapse
Absolutely!
I have the same issue, S20+ 5G Exynos
So how do you test this again? Using a dark grey picture with the brightness set to 5%?
ETA: NM, I read that wrong. I downloaded the image and tried it at 25% brightness. I'm not seeing the same thing? Is it meant to be dramatic to be able to notice if it's a bad panel? I'm seeing a normal display?
On number 5 I can say that it is finally bearable. It was manufactured on the second of march. I did not check with the rest. I only opened them, handled them delicately and checked them. All were terrible.
Related
Anyone else find the screen to be lacking sharpness?
I'm coming from a gs5, and this phone doesn't seem as crisp with text as well as images.
Went to best buy tonight and looked at the 3 they had on display and they all looked the same.
I also think the colors are muted compared to the gs5, but I'm not sure if that is a bad thing or not.
harlenm said:
Anyone else find the screen to be lacking sharpness?
I'm coming from a gs5, and this phone doesn't seem as crisp with text as well as images.
Went to best buy tonight and looked at the 3 they had on display and they all looked the same.
I also think the colors are muted compared to the gs5, but I'm not sure if that is a bad thing or not.
Click to expand...
Click to collapse
the colors "seem muted" to you coming from a gs5 because the gs5 colors are saturated. the note 4's colors are more closer to the right color spectrum than any amoled display has ever been. the note 4's colors are more natural, more realistic.
freebee269 said:
the colors "seem muted" to you coming from a gs5 because the gs5 colors are saturated. the note 4's colors are more closer to the right color spectrum than any amoled display has ever been. the note 4's colors are more natural, more realistic.
Click to expand...
Click to collapse
Thank you, I do understand that. But it still doesn't explain why the screen seems blurry compared to the gs5.
It's almost as if everything the extra resolution is causing it. If I look at a very high resolution picture, it appear to look fine, but then everything else seems slightly off.
harlenm said:
But it still doesn't explain why the screen seems blurry compared to the gs5.
Click to expand...
Click to collapse
I thought I was the only one. I got my Note 4 yesterday and of course I didn't take my eyes off of it for a good hour or so and I thought it was in my head that my vision was blurry. After reading that the phone may not get root and the display disappointment, I'm strongly considering taking it back and keeping my S5.
Lay off the drugs! Screen is awsome for me
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
holywhitebread said:
I thought I was the only one. I got my Note 4 yesterday and of course I didn't take my eyes off of it for a good hour or so and I thought it was in my head that my vision was blurry. After reading that the phone may not get root and the display disappointment, I'm strongly considering taking it back and keeping my S5.
Click to expand...
Click to collapse
Where did you see no root?
Stigga said:
Where did you see no root?
Click to expand...
Click to collapse
Several threads here in the General section. For AT&T phones, anyway.
holywhitebread said:
Several threads here in the General section. For AT&T phones, anyway.
Click to expand...
Click to collapse
Anything post ATT release or the general old root talk
Stigga said:
Anything post ATT release or the general old root talk
Click to expand...
Click to collapse
Towel Root was the only way to root and it is now owned by Google, so...
holywhitebread said:
Towel Root was the only way to root and it is now owned by Google, so...
Click to expand...
Click to collapse
Oh snap I didn't know tgat
brentsalinas714 said:
Lay off the drugs! Screen is awsome for me
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
If you compared it to a GS5 you wouldn't think the same. GS5 screen is best I've ever used.
Have you tried changing the screen mode options?
ghostfaceg35 said:
Have you tried changing the screen mode options?
Click to expand...
Click to collapse
Yeah, doesn't do anything except change the colors slightly. The more I'm using the phone the more I get used to it. I really hated the S5, so I'm not going back to it(the bluetooth wouldn't work properly with my car).
harlenm said:
If you compared it to a GS5 you wouldn't think the same. GS5 screen is best I've ever used.
Click to expand...
Click to collapse
My S5 is right next to me displaying the same images and text and I have to disagree with you. Everything is just as sharp or sharper on my Note 4 screen.
WizeGuyDezignz said:
My S5 is right next to me displaying the same images and text and I have to disagree with you. Everything is just as sharp or sharper on my Note 4 screen.
Click to expand...
Click to collapse
^^^^^
This.
At the PPI we're talking about for all three phones (Note 3, SGS5, Note 4) unless you have better than 20/20 vision and/or are holding the device less than 10" away differences in sharpness wouldn't be detectable. Difference in display quality yes. It's about visual acuity which is the lowest common denominator.
As for the Note 4<>Note 3, the display seems "better." What better means to me (which is purely subjective) is it's brighter on the same setting I previously used, it seems crisper, and the colors seem more realistic.
harlenm said:
If you compared it to a GS5 you wouldn't think the same. GS5 screen is best I've ever used.
Click to expand...
Click to collapse
Subjectively, based on your tastes, sure, why not. Objectively, not so much...
Our detailed Lab tests show that there have been significant display performance improvements in the new Note models [4 & Edge] including higher resolution, higher absolute color accuracy with better calibration, higher peak brightness with improved screen visibility and readability in high ambient light, and higher display power efficiency, resulting in a number of new records for Smartphone display performance.
What is particularly significant and impressive is that Samsung has been systematically improving OLED display performance twice a year with each Galaxy generation since 2010. With the Galaxy Note 4 there are many significant improvements over the Galaxy Note 3 that we tested a year ago, but also with the Galaxy S5 that we tested in March, and Galaxy Tab S that we tested in June. The most impressive improvements for the Galaxy Note 4 are in the pixels per inch and resolution, the Absolute Color Accuracy, Peak Brightness and screen viewability in High Ambient Light, and display Power Efficiency, which we discuss in turn below.
http://www.displaymate.com/Galaxy_Note4_ShootOut_1.htm
Here is a side by side. Maybe it's just because everything is bigger that it looks slightly blurry to me.
Not sure how good this will look.
harlenm said:
Not sure how good this will look.
Click to expand...
Click to collapse
The only thing that matters is how you think it looks. Like so many subjective things discussed on XDA (lag, battery life, overheating, build quality, AOSP vs. overlay) if you're looking for consensus it ain't gonna happen.
BarryH_GEG said:
The only thing that matters is how you think it looks. Like so many subjective things discussed on XDA (lag, battery life, overheating, build quality, AOSP vs. overlay) if you're looking for consensus it ain't gonna happen.
Click to expand...
Click to collapse
I was referring to how the picture came out.
Edit, because it was taken with a crappy iPhone 6.
On my screen some apps makes the whole screen color go 10shades higher, if you catch my drift. Is anyone else having that issue?
browniegirl said:
On my screen some apps makes the whole screen color go 10shades higher, if you catch my drift. Is anyone else having that issue?
Click to expand...
Click to collapse
What do you mean? While you are outside in sunlight?
Yo guys, just got a G4 today and I'm happy enough with it however coming from my G3, unless my eyes are playing tricks on me, the whites just seem to be a fair bit whiter on the G3 and the G4's display looks a lot warmer. . I'll see if I can capture it on camera, but does anybody else have this issue or could it just be the case that this is how LG intended the pannel to be?
Just to mention that I can't compare it to a display model as the phone isn't stocked in my country.
Ive looked at like 5 G4 displays and none of them are the same
Dang, so it's essentially the luck of the draw if you get a good pannel? :/
Mine looks great, no tint color at all.
I'll check my friend's later if there's inconsistency or not.
I have 2 G4's, which I have already replaced one of the 2 I have. None of the three screens are the same. Also brightness differs quite a bit between the two I currently have. lastly, one is more yellow while the other is more blue.
Its a pretty large discrepancy between them
randpost said:
I have 2 G4's, which I have already replaced one of the 2 I have. None of the three screens are the same. Also brightness differs quite a bit between the two I currently have. lastly, one is more yellow while the other is more blue.
Its a pretty large discrepancy between them
Click to expand...
Click to collapse
Yep I even went to the t-mobile store and between the two on display and mine they all had a different looking screen.
Sent from my LG-H811 using Tapatalk
Hmm... I've no idea if I should send it back and get a replacement or just simply get a S6. I really do like the phone apart from the issue.
Grunzen said:
or just simply get a S6
Click to expand...
Click to collapse
IMO ? Getting a S6 in replace of a G4, it's a rollback.
I'm noticing that on mine too. I currently have two G4s because I still have to ship one back, but the one I'm returning has clearer and crisper whites than the one that was sent to replace my old one. But the new one I got has so far had much better battery life so I think I can deal with having the screen be slightly worse if it means the battery lasts longer.
Sent from my LG-H811 using XDA Free mobile app
Grunzen said:
Hmm... I've no idea if I should send it back and get a replacement or just simply get a S6. I really do like the phone apart from the issue.
Click to expand...
Click to collapse
Get it replaced the G4 screen is actually a colder than normal looking screen.
personally i prefer warm colours as its easier on the eye but if you're into your whites then they should be colder. The tint wont go away. I rcall people with one plus complaining about it. However it was a bit more blatant as in one part of the screen would have it rather than the whole one.
There is variation between screens, the brightness has been mentioned by reviewers. I think its the usual kinks from early runs of the factory cycle. people buying later will have less issues.
Is this normal? Greys have a green tint which is really noticeable on low brightness. Is this a limitation of AMOLED? But I don't recall this issue on my 6P or Note 4.
Hmm. Not having this issue...
Greys are really greenish. Though it happens only at some certain brightness level (a little more than the lowest).
The panel apparently is of low quality and has issues with greys. It's detailed in the anandtech.com review
Not noticing this on mine either.
Sent from my ONEPLUS A3000 using Tapatalk
I may have a slight tint on mine on greys, only on one half of the screen though. I'm colourblind so it could be green. I'm thinking it's more purple-ish though...
edios123 said:
Greys are really greenish. Though it happens only at some certain brightness level (a little more than the lowest).
Click to expand...
Click to collapse
mr mystery said:
The panel apparently is of low quality and has issues with greys. It's detailed in the anandtech.com review
Click to expand...
Click to collapse
EP2008 said:
Not noticing this on mine either.
Sent from my ONEPLUS A3000 using Tapatalk
Click to expand...
Click to collapse
thebcooper said:
I may have a slight tint on mine on greys, only on one half of the screen though. I'm colourblind so it could be green. I'm thinking it's more purple-ish though...
Click to expand...
Click to collapse
Yes what I had experienced from my last 3 phones I.e galaxy s2,s3,s4,s4 mini,s5 all of em which had amoled screen all have this thing. Its like if u seen u can't able to unseen. But its hard to notice. I think these displays are rather builded like this to work. Even my brother's new s7 has this thing.
rayzen6 said:
Yes what I had experienced from my last 3 phones I.e galaxy s2,s3,s4,s4 mini,s5 all of em which had amoled screen all have this thing. Its like if u seen u can't able to unseen. But its hard to notice. I think these displays are rather builded like this to work. Even my brother's new s7 has this thing.
Click to expand...
Click to collapse
On only part of the screen though? I know when tilting AMOLED displays that can happen but head on I don't know. (I've avoided AMOLED up until now because my last couple experiences with older ones was not so nice)
thebcooper said:
On only part of the screen though? I know when tilting AMOLED displays that can happen but head on I don't know. (I've avoided AMOLED up until now because my last couple experiences with older ones was not so nice)
Click to expand...
Click to collapse
Yes on part of the screen at bottom its much noticeable in dark.
rayzen6 said:
Yes on part of the screen at bottom its much noticeable in dark.
Click to expand...
Click to collapse
Guess that answers that, cheers!. (although mine might be right side of the screen, not bottom)
On my phone, the bottom part is also "greener" than the upper part. This is especially visible when brightness is set low (which I do when not outside, because it totally suffices).
Do more people have this problem?
Would returning the unit and getting a new OP3 make sense, or are these unevennesses typical??
hasenbein1966 said:
On my phone, the bottom part is also "greener" than the upper part. This is especially visible when brightness is set low (which I do when not outside, because it totally suffices).
Do more people have this problem?
Would returning the unit and getting a new OP3 make sense, or are these unevennesses typical??
Click to expand...
Click to collapse
I'm wondering if it's just an AMOLED thing... If it's really really bad then you may be better off RMA-ing it of course.
mr mystery said:
The panel apparently is of low quality and has issues with greys. It's detailed in the anandtech.com review
Click to expand...
Click to collapse
The findings on Anandtech have nothing to do with the quality and everything to do with the calibration, which is just software.
Hi, is it darker like the pics from my thread? I think I have the same issue on my display, just at the middle of the screen.
http://forum.xda-developers.com/oneplus-3/help/dark-line-oled-screen-t3402293
One thought came to me: In the upper half of the OP3 are the parts which get warm when the phone "works". Perhaps the part of the screen which is warmed up regularly loses a bit of green tint, while the lower, colder part remains as it is??? Just a thought...
I get a weird purpley/dark colour on greys and when scrolling white font on black background, but only on minimum brightness.
After reducing brightness below a threshold (just above the minimum) the colours across the display seem to shift
Sent from my ONEPLUS A3003 using XDA-Developers mobile app
I got my replacement phone today. And. The display is even more worse. The colors are uneven, like some of them have here. The bottom is greener and the top slighlty pinkier/the correct color.
Argh. That's what I'm afraid of (sent my device in for replacement on Saturday):
That, as a replacement, simply someone grabs a box with a new device and sends it to me, without testing.
Edios, what did you write in the service request as your reason why you want a replacement? Did you write about the display problems?
Welcome to the lottery...
Does anyone know: If the 2nd device also has a defect, and the 14 day return time since I got the 1st device is already over, can I demand from Oneplus that they take back the 2nd device and that I get my money back??
hasenbein1966 said:
Argh. That's what I'm afraid of (sent my device in for replacement on Saturday):
That, as a replacement, simply someone grabs a box with a new device and sends it to me, without testing.
Edios, what did you write in the service request as your reason why you want a replacement? Did you write about the display problems?
Welcome to the lottery...
Does anyone know: If the 2nd device also has a defect, and the 14 day return time since I got the 1st device is already over, can I demand from Oneplus that they take back the 2nd device and that I get my money back??
Click to expand...
Click to collapse
I didn't even mention the issues, Amazon immediately gave me a replacement.
The problem is, they provide only a single replacement and now insisting to give a refund. But I want this device cos there's no other device that I'm interested in. And it's out of stock also.
For what it's worth, these sound like typical AMOLED issues. There are long threads in the Galaxy S6, S7, etc. forums with people experiencing the exact same thing. AMOLEDs just seem to not be as consistent as LCDs in the quality control department and it's always just the luck of the draw whether you get one with green or pink tints or not.
Hello, I've noticed that when I use my phone in night mode I can see green areas on the screen. Are there other people in my case?
No on mine so far. Black is black no greenish.
is see this too sometimes esp at night when its dark in the room with no other lights - in the day when its brighter is not visible
it does seem to be an issue with some backgrounds as i noticed in apps where the background is black (not dark grey or greysh) this isnt visible
so not sure whats going on - but i didnt had this issue with the s10 .....
tim2london said:
is see this too sometimes esp at night when its dark in the room with no other lights - in the day when its brighter is not visible
it does seem to be an issue with some backgrounds as i noticed in apps where the background is black (not dark grey or greysh) this isnt visible
so not sure whats going on - but i didnt had this issue with the s10 .....
Click to expand...
Click to collapse
Yes, I have the same problem, it comes from the screen according to what I read on some forums. Some OLED screen have problems. I think I'm going to get it exchanged.
no issues so far with mine s20+ (exynos variant), however if i were you i would seek to get replacement
slabs?
tim2london said:
slabs?
Click to expand...
Click to collapse
Screen sorry ^^
ok but how do you explain that its only visible sometimes and then sometimes is not?
and is only showing on grey backgrounds etc
like now i have the phone in my hand and is looking ok
the best place to test is in the samsung daily or SMS app - the top part of the app thats meant to be black was sometimes showing more like greyish - now is proper black again?
like i said it seems to be dependent on the ambient light - i wouldnt want to replace the phone if its not an actual issue esp since it took me a whole day to get my stuff transferred and setup
tim2london said:
ok but how do you explain that its only visible sometimes and then sometimes is not?
and is only showing on grey backgrounds etc
like now i have the phone in my hand and is looking ok
the best place to test is in the samsung daily or SMS app - the top part of the app thats meant to be black was sometimes showing more like greyish - now is proper black again?
like i said it seems to be dependent on the ambient light - i wouldnt want to replace the phone if its not an actual issue esp since it took me a whole day to get my stuff transferred and setup
Click to expand...
Click to collapse
Oled is known for reduced quality the lower brightness you go.
But all units will have varied levels of tints etc
In my case..
Unfortunately, yes. Also, it is more noticeable at 120Hz.
There is a thread about that in the Ultra section:
https://forum.xda-developers.com/galaxy-s20-ultra/help/green-tint-dark-background-low-t4065621
I also tried to get people with that problem in the S20+ section:
https://forum.xda-developers.com/galaxy-s20-plus/help/s20-ultra-oled-bad-uniformity-bright-t4067051
It is rather horrible and i noticed it right away the first time I used it in the dark. I think it can not really be fixed in Software, but it can be probably made less noticeable, as 120Hz is making it worse.
I wrote an 'email to the CEO' about that here:
https://www.samsung.com/uk/info/cont...email-the-ceo/ (example: UK)
If its same as below thread...Welcome to OLED!
Colour blending (blacks) problem
https://forum.xda-developers.com/galaxy-s9-plus/help/colour-blending-blacks-problem-t3765385
Had this on my S9+ and S10. Nothing can be done about it.
Using OLED since 2010. Starting with Symbian Nokias, Windows Phone Nokias and switching over with the S8+ - OLED only.
I suppose - never had a display that bad in this regard. At least never noticed it that bad right away. The upper right corner is almost always showing a green tint.
But I am glad, if it is not too widespread - then the S20+ I ordered will probably be fine.
in your case what?
Pardon me?
kaktus_78 said:
In my case..
Click to expand...
Click to collapse
corwin_amber said:
Pardon me?
Click to expand...
Click to collapse
sorry it was for an earlier post with a screenshot of a call in russian
Hi,
Just attached a picture of my screen with adaptive brightness with low light with screen at 120Hz.
At 60Hz the screen is even, at least almost even.
What is your opinion?
Thank you in advance.
Report it to Samsung, probably get it exchanged, if possible and it really bugs you.
I gave back the ultra because it was too much green tint. The plus has it as well, not as bad as the ultra.
no.one.writeme said:
Hi,
Just attached a picture of my screen with adaptive brightness with low light with screen at 120Hz.
At 60Hz the screen is even, at least almost even.
What is your opinion?
Thank you in advance.
Click to expand...
Click to collapse
Bottom right corner is way darker and reddish.
corwin_amber said:
Report it to Samsung, probably get it exchanged, if possible and it really bugs you.
I gave back the ultra because it was too much green tint. The plus has it as well, not as bad as the ultra.
Click to expand...
Click to collapse
Hi,
Return it and seller ordered another device to replace this one. Hope that the new device is ok
Best regards.
Hi guys, looks like OnePlus have got some quality control issues. My unit has terrible colour issues with the display. It's very noticeable at low brightness levels and still apparent around the 50% mark. I've reached out to OnePlus about sorting out a replacement unit. Since they don't offer advanced RMA I don't hold out much hope for a quick solution!
Tung_meister said:
Hi guys, looks like OnePlus have got some quality control issues. My unit has terrible colour issues with the display. It's very noticeable at low brightness levels and still apparent around the 50% mark. I've reached out to OnePlus about sorting out a replacement unit. Since they don't offer advanced RMA I don't hold out much hope for a quick solution!
Click to expand...
Click to collapse
Wow that sucks..
Sorry but is it real?...
cultofluna said:
Wow that sucks..
Sorry but is it real?...
Click to expand...
Click to collapse
Yeah totally real unfortunately. I managed to grab one of the pop up boxes at launch in the UK.
Tung_meister said:
Yeah totally real unfortunately. I managed to grab one of the pop up boxes at launch in the UK.
Click to expand...
Click to collapse
You have to go for RMA
this is why I switched my order to Amazon.
should be much simpler then dealing with OP.
hope you get a better unit and this is not wide.
so far other people with pop up orders not had this issue so maybe its not wide issue
Sorry to hear this. Just tested my UK one and no such issues.
Reminds me of the mate 20 pro
A few other people on the Telegram OP8 group have this. Wonder how many are affected?
Can happen with any phone with oleds. Get it replaced
Seems this is similar issue as with s20 ultra panels. They also have quite a few green screens at low backlight. Mine seems more or less uniform but still has strange tint on low brightness. Someone mentioned to try to turn DC dimming in experimental settings to lower the impact of low brightness, but I havent tested that.
zoowoo said:
Seems this is similar issue as with s20 ultra panels. They also have quite a few green screens at low backlight. Mine seems more or less uniform but still has strange tint on low brightness. Someone mentioned to try to turn DC dimming in experimental settings to lower the impact of low brightness, but I havent tested that.
Click to expand...
Click to collapse
My Samsung tab s6 is the same in lower brightness, seems common with the lastest generation Samsung oleds
Yikes this is troubling. Sure hope it's isolated and really sorry to see this for you. I would think OP wants this gone fast so you should get some great service here. Hopefully anyway.
I have a similar problem with mine. It looks like clouding with a dark grey background at low brightness. I have also figured that it's far worse with 120 hz vs 60 hz.
Dabarr said:
I have a similar problem with mine. It looks like clouding with a dark grey background at low brightness. I have also figured that it's far worse with 120 hz vs 60 hz.
Click to expand...
Click to collapse
I'm waiting for OnePlus to get back to me
Same issue for mine!!
https://www.reddit.com/r/oneplus/co..._pro/?utm_medium=android_app&utm_source=share
OnePlus said I have 30 days from the day I received the device to send it back in, see if it passes their inspection, and then hopefully have a new one sent to me. It takes 12 days to go through the process. What a shame.
Logan0829 said:
Same issue for mine!!
https://www.reddit.com/r/oneplus/co..._pro/?utm_medium=android_app&utm_source=share
OnePlus said I have 30 days from the day I received the device to send it back in, see if it passes their inspection, and then hopefully have a new one sent to me. It takes 12 days to go through the process. What a shame.
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I am located in Germany and we can return the whole thing within 2 weeks, no questions asked. I am not dealing with them to inspect the phone etc. I will just send it back. Too bad, as I ordered a blind box in a special promo action and got a lot of accessories in the box. But still not worth it.
Interestingly the "burn ins" or what ever it is look very similar. It's the worst on the buttom/side of the phone and around thr front camera, in all the pictures I have seen. Also it's worse at 120 hz compared to 60 hz for me. Why are those problems at similar spots though? ?
This isn't good. Wonder if the 1300nits/high refresh rate is damaging screens.
Has anyone got their device and using it at 120hz fairly bright with no issues. I was tempted to order one tomorrow but this is putting me off a little.
Batfink33 said:
This isn't good. Wonder if the 1300nits/high refresh rate is damaging screens.
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I have used my device for 2 days only.. 120 hz and autobrightness. I noticed it yesterday at night when the brightness was really low. I then went on to check it with a dark grey background and booom
Dabarr said:
I have used my device for 2 days only.. 120 hz and autobrightness. I noticed it yesterday at night when the brightness was really low. I then went on to check it with a dark grey background and booom
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I've seen other people with the same problem now in some German forums. Definitely doesn't seem to be isolated. More like a Displaygate!