Related
I know this topic has be address many many times and there are still no soluation to the problem.
So.. I want to make a poll to see how many user is experiencing this problem.
I hope to grather enough data to see if it is a hardware problem or Firmware problem so that i can address to O2 regarding this issue.
I love my PDA/phone.. but... this issuse really bugs me cos i used the phone for business and it always happens when a important call arrived... :evil:
Pls, Lets Vote with your honest answer...
Derek
No problems here....
What i've experienced is that sometimes the ringing sound is very quite even though the volume is at maximum. I make a soft reset and everything's back to normal.
NO SOUND
I have also experienced the same. I normally have to do a soft reset to fix the problem. Seems its a firmware issue to me.
One more issue is that we need to disable the power off system setting after 3minutes.
If not, a phone call will be automatically ended after 3 minutes talking.
i have also experienced this problem. i had a important caller call me twice and i didnt hear my phone ring. it was also next to me. luckily, i had my backup phone with me when he tried that line.
agreed that we shouldnt have to soft reset to get back the ring tone functionality. i personally think its a caller id version problem, but thats my opinion cause its easier to fix. i just hope it isnt a firmware problem since i wont hold my breathe on O2 releasing a rom upgrade in my phone version.
im going to try some reg tweaks to see if it will help, once my main pc is up and running (currently moving). i just dont want to go back to an older rom because of a ringing problem. but it IS a big problem for most of us.
ps. sorry about the spelling mistakes and punctuations. im on my pda at a coffee shop.
Yup I have see the no sould on outgoing, no sound on incoming, reset does the trick for me. Also feel that the sound is low in general (even if set to max)
Ha.. i call XDA today in their headoffice in Singapore. The CS guy told me.. they know this issue and say there will be a new (Rom) or patch release very soon.
After seeing the vote result. I believe that the issue is do to software, not hardware.
I have a firend that design such product. he told me that it could be that DSP script is not written well. He said, the Echo Cancelling must be overflow causing the unit to manufunction. and after reset, the overflow will be clear out, so the unit function again.
I hope O2 is really releasing a new patch to fix this issue. If not, i think i am force to go back to my Sony Ericsson P910i or one PDA and one phone option.
i'm glad that O2 recognises the problem and not passing it on to other people. thanks for the information rcbear. glad you took the extra steps get them looking this way.
i hope "soon" means in a waek or two.
same problem
My ringer always works but sometimes, at least every other day. When someone calls me i can not hear them, they can sort of hear me, but the earpiece is dead. A soft reset fix's this problem. Is my issue related to the current issue dicussed in this thread? Thanks
Jeff
I have the problem
But I get it seldom and sporadically.
pda2k (out of the box)
ROM: 1.22.00 WWE
Radio: 1.06.00
Protocol: 1337.38
ExtROM: 1.22.162 WWE
AT&T/Cingular
Re: same problem
jeffro01 said:
My ringer always works but sometimes, at least every other day. When someone calls me i can not hear them, they can sort of hear me, but the earpiece is dead. A soft reset fix's this problem. Is my issue related to the current issue dicussed in this thread? Thanks
Jeff
Click to expand...
Click to collapse
Hi Jeffro01..
Welcome to the club.. :lol:
Derek
I don't seem to have the ring volume problem, but my phone will get into a state where it rings, I answer the phone, but there is no audio. In the six or so times it's happened, I haven't really determined if the caller can hear me. A reboot fixes it.
I can't pin down any one thing I do to cause it to get into this state, but it seems like a software/firmware issue.
I have this problem too.
I had to send my BT headset for repair for two weeks and noticed it did not happen during that time while it started again since I got my BT back.
When it happens (once to twice a week) I soft reset my SPVM2000 and it then is ok.
Also the BT Orange Switzerland patch makes the problem appear less often.
Phone ring problem got me twice today...
Both times, never heard three calls, but the phone still reports them as being missed.
Gotta be a solution for this or I'll be soft resetting every time I finish a call/use.
I had to send my BT headset for repair for two weeks and noticed it did not happen during that time while it started again since I got my BT back.
Click to expand...
Click to collapse
If so I have 2 questions for everyone who has this issue:
1, Do you use a bluetooth headset or any other bluetooth device (gps...)?
2, What is your current bluetooth version and build?
I have Bluetooth build 3900, and I'm using 1.33.
No probleme here
not using BT or WiFi.
Where can I find my BT version?
I don't also have the 3 minutes switch off pb, the PDA function switch off after 3 minutes but the phone remains operational. I often switch the PDA off myself whilst on the phone to save on batteries.
...Hi everyone! (1st post!)...
I get the dead-speaker in calls too...
I took delivery of my first SPV M2000 a couple of weeks ago; it had a few problems, one of which was that the speaker would be dead occassionally when making or answering calls requiring a soft-reset to resolve. I initially thought this might be caused by the device not correctly recognising external hardware had become disconnected - handsfree/BT/car-cradle etc. - but it did seem to be at random.
Orange replaced the device last week; and by day 3 without using any handsfree/cradles etc. and BT and WiFi not even enabled (much less paired/connected); the dead-speaker problem reappeared.
I'm not going to bother chasing Orange about this issue on its own (this device doesn't exhibit any of the other problems I had with my first); as it seems to be a pretty common problem that's going to require a software update to fix. Needless to say when I read that HTC have written a fix I will be on Orange's back to make a fix for their ROMs public. (dreaming?).
Just FYI, both the initial device I was supplied and the replacement have the same software versions (in my sig).
Regards,
Rob.
I circumvented (temporally fixed) the ringtone problem by setting the default ringtone to "None", and also set the phone to vibrate. Then Re-enabled MS Voice Command to announce all incoming calls. The only problem is, the voice isn't loud enough in noisy places, but it does the job in the office or semi noisy environment. I guess this will have to do until a verified fix comes along our way.
I have an I9195 with I9195XXUBMJ7 baseband version. It has been performing very well but over the last month or so it has started breaking up during calls, slowing down a lot and then either freezing up or rebooting. Sometimes I am unable to answer incoming calls - the phone rings but nothing happens when I try to answer a call. I got an OTA "stability" update recently which I hoped would fix this but it has been happening more rather than less since then. The problem seems to happen almost exclusively when I am using the phone function.
I realise that this is a rather vague description of the problem. Has anybody had similar problems? Can somebody recommend a suitable debugging tool (non-root) that will help me sort this out, or a solution?
If all else fails I'll do a factory reset, but I'd like to try to get to the bottom of the problem if possible . . .
Is anyone else having a delay in phone notification? By the time my watch starts vibrating to notify me of a phonecall I have already missed the call on my phone. That's irritating. One of the reasons I got the watch was to let me know when my phone starts ringing. My emails and texts seem to be notifying me just fine. It's just the phone notification.
Ideas?
I have only a small delay like 0,5s. So I think this is not normal. Are you connected by bluetooth or maybe by wifi?
I'm connected by BT. Like i mentioned all of my other notifications are working just fine. It's just the phone notification. I wiped my watch and reloaded everything so i am waiting to see if that fixed anything.
zumstin said:
I'm connected by BT. Like i mentioned all of my other notifications are working just fine. It's just the phone notification. I wiped my watch and reloaded everything so i am waiting to see if that fixed anything.
Click to expand...
Click to collapse
Update: It did not work. Sigh...
zumstin said:
Is anyone else having a delay in phone notification? By the time my watch starts vibrating to notify me of a phonecall I have already missed the call on my phone. That's irritating. One of the reasons I got the watch was to let me know when my phone starts ringing. My emails and texts seem to be notifying me just fine. It's just the phone notification.
Ideas?
Click to expand...
Click to collapse
I have this at times, though not always. I also get it where after I answer the call it continues to vibrate on my watch. hangouts messages do take a few seconds to push to the watch though. that said, this behavior has been consistent with my zenwatch, smartwatch 3 and my hwatch so I think it's just inherent in the platform
kellybrf said:
I have this at times, though not always. I also get it where after I answer the call it continues to vibrate on my watch. hangouts messages do take a few seconds to push to the watch though. that said, this behavior has been consistent with my zenwatch, smartwatch 3 and my hwatch so I think it's just inherent in the platform
Click to expand...
Click to collapse
Same here.
I just tested a call and it was about .5 to 1.0 seconds which is considered very good by my taste. But I did notice SMS and Hangouts does take a few seconds.
Maybe they set the priority like that on purpose.
Same problem for me...
zumstin said:
Is anyone else having a delay in phone notification? By the time my watch starts vibrating to notify me of a phonecall I have already missed the call on my phone. That's irritating. One of the reasons I got the watch was to let me know when my phone starts ringing. My emails and texts seem to be notifying me just fine. It's just the phone notification.
Ideas?
Click to expand...
Click to collapse
I am experiencing the same exact problem with my Nexus 6P - no amount of resetting seems to have fixed the problem. This has been extremely frustrating.
Anyone else figure this out without having to warranty the watch. Mine is a good 3 seconds behind with a Nexus 6. The call can go to voicemail before the watch vibrates.
uniqueflips said:
Anyone else figure this out without having to warranty the watch. Mine is a good 3 seconds behind with a Nexus 6. The call can go to voicemail before the watch vibrates.
Click to expand...
Click to collapse
I'm hoping with the new update to Wear announced today that it will fix the delay. Hoping....
uniqueflips said:
Anyone else figure this out without having to warranty the watch. Mine is a good 3 seconds behind with a Nexus 6. The call can go to voicemail before the watch vibrates.
Click to expand...
Click to collapse
it has nothing to do with the watch, I've got a sw3 as well that behaves the same with my 6p. previously I had a zenwatch, and it had the same delay with my n6 and later the 6p
I believe it's the android wear app itself. If you can find the AW 1.3 apk from apkmirror or the like, you should see a difference. Hopefully the new OS update will help alleviate the issue.
Same here with HW Watch Active. Phone get instant Message since Doze Settings on Marshmallow were edited, Watch still delayed...
I am having problems as well. Sometimes I would get notifications on my watch, other times the notifications would be delayed. I just tried and I am not even getting calls to my watch. I had to perform a factory restart twice now in order to get it to work. Why is that? I have a Huawei watch sync with a Huawei Mate 9. I would figure they both should work seamlessly.
any advice would be appreciated
rimz808 said:
I am having problems as well. Sometimes I would get notifications on my watch, other times the notifications would be delayed. I just tried and I am not even getting calls to my watch. I had to perform a factory restart twice now in order to get it to work. Why is that? I have a Huawei watch sync with a Huawei Mate 9. I would figure they both should work seamlessly.
any advice would be appreciated
Click to expand...
Click to collapse
Did you find a solution? I am experiencing the same issue, the incoming calls are not working and I also cant therefore receive calls directly on the watch. I am using an updated Huawei Watch with the HTC One M8, which is also updated to Android 6.0, with the latest version of Android Wear.
Cheers
Badelhas said:
Did you find a solution? I am experiencing the same issue, the incoming calls are not working and I also cant therefore receive calls directly on the watch. I am using an updated Huawei Watch with the HTC One M8, which is also updated to Android 6.0, with the latest version of Android Wear.
Cheers
Click to expand...
Click to collapse
The incoming calls seem to have fixed itself. However, what really solved the issue was that I had to make sure, on my Huawei phone, Android wear was set to close after the screen lock. I made sure that Android wear was always running in the background. Not sure if there is a similar setting on the HTC One M8, but making sure android wear was not in any power saving mode solved the problem for me.
Hope it help,
rimz808 said:
The incoming calls seem to have fixed itself. However, what really solved the issue was that I had to make sure, on my Huawei phone, Android wear was set to close after the screen lock. I made sure that Android wear was always running in the background. Not sure if there is a similar setting on the HTC One M8, but making sure android wear was not in any power saving mode solved the problem for me.
Hope it help,
Click to expand...
Click to collapse
I fixed the issue with a "wipe partition cache" procedure. Thanks
Hello. Does anybody have an idea why there is no sound whenever I send/receive calls? Also, the UI/related app crashes whenever I do the same.
No problems when I uses SMS though, so I don't think it's a signal problem.
erickh0 said:
Hello. Does anybody have an idea why there is no sound whenever I send/receive calls? Also, the UI/related app crashes whenever I do the same.
No problems when I uses SMS though, so I don't think it's a signal problem.
Click to expand...
Click to collapse
Maybe a theme issue?
Nope. Just reformatted the phone and did not install any theme/launcher apps
Same issue
I've been having the same issue and I have no idea why. Performed a factory reset. Tried running the phone in safe mode. It seems like it works briefly after a restart but then cuts out after a few minutes. I never had any issues like this before the update.
Problem for me goes as follows.
Receive phone call
Try to answer
Either the phone answers the call and there is no sound (mic or speaker) but otherwise acts normal or the phone refuses to answer the call and the "swipe up to answer" UI keeps reappearing. When the later happens the phone crashes and goes through a restart that takes longer than a normal one.
Make a phone call
No sound (mic or speaker)
The issues with the microphone seems to affect other parts of the system as well, such as ok Google and voice typing.
Speaker seems to work fine other wise
Putting the phone in safe mode seems to delay the problem sometimes.
Andre... said:
I've been having the same issue and I have no idea why. Performed a factory reset. Tried running the phone in safe mode. It seems like it works briefly after a restart but then cuts out after a few minutes. I never had any issues like this before the update.
Problem for me goes as follows.
Receive phone call
Try to answer
Either the phone answers the call and there is no sound (mic or speaker) but otherwise acts normal or the phone refuses to answer the call and the "swipe up to answer" UI keeps reappearing. When the later happens the phone crashes and goes through a restart that takes longer than a normal one.
Make a phone call
No sound (mic or speaker)
The issues with the microphone seems to affect other parts of the system as well, such as ok Google and voice typing.
Speaker seems to work fine other wise
Putting the phone in safe mode seems to delay the problem sometimes.
Click to expand...
Click to collapse
same here
Andre... said:
I've been having the same issue and I have no idea why. Performed a factory reset. Tried running the phone in safe mode. It seems like it works briefly after a restart but then cuts out after a few minutes. I never had any issues like this before the update.
Problem for me goes as follows.
Receive phone call
Try to answer
Either the phone answers the call and there is no sound (mic or speaker) but otherwise acts normal or the phone refuses to answer the call and the "swipe up to answer" UI keeps reappearing. When the later happens the phone crashes and goes through a restart that takes longer than a normal one.
Make a phone call
No sound (mic or speaker)
The issues with the microphone seems to affect other parts of the system as well, such as ok Google and voice typing.
Speaker seems to work fine other wise
Putting the phone in safe mode seems to delay the problem sometimes.
Click to expand...
Click to collapse
Me too. Bumping in hopes of a fix.
Same. I'm running a custom ROM and haven't upgraded to 8.0 yet. Does the issue persist with 8.0? Google told me today to revert to stock and upgrade to see if that fixes it.
Sent from my Pixel using Tapatalk
Andre... said:
I've been having the same issue and I have no idea why. Performed a factory reset. Tried running the phone in safe mode. It seems like it works briefly after a restart but then cuts out after a few minutes. I never had any issues like this before the update.
Problem for me goes as follows.
Receive phone call
Try to answer
Either the phone answers the call and there is no sound (mic or speaker) but otherwise acts normal or the phone refuses to answer the call and the "swipe up to answer" UI keeps reappearing. When the later happens the phone crashes and goes through a restart that takes longer than a normal one.
Make a phone call
No sound (mic or speaker)
The issues with the microphone seems to affect other parts of the system as well, such as ok Google and voice typing.
Speaker seems to work fine other wise
Putting the phone in safe mode seems to delay the problem sometimes.
Click to expand...
Click to collapse
Same thing started happening for me yesterday!
I was sending a voice message on Whatsapp.
The msg was sent but no audio was recorder.
I received a call but there was no audio (both in & out)
I tried making a call and the same happened.
The "Phone" app would even hang after hangup and would crash. I get a white screen with the G logo and a loading bar beneath it, then it would start.
Starting the phone app is also sluggish.
If I make a call (and get no audio) I try to switch to loudspeaker and I could hear the other party but for a couple seconds then it's muted, then comes back for a couple seconds, and keeps doing it intermittently.
Sound from music app and videos works fine.
SOMETIMES after a reboot phone audio&mic would return but temporarely.
SOMETIMES when I try rebooting and it doesn't work, I try safe mode and it work (not all the time though)
SOMETIMES switching from LTE to WCDMA only fixes it temporarly.
This is really unpredictable.
I reverted back to a 7.1.2 stock. At first the issue persisted then it was fixed for a couple hours.
I updated back to O and audio worked for some time but after a few minutes, the issue returned.
Now I am on a clean stock install of O. without any apps installed. The audio comes back for a few minutes, then it's gone for hours.
Hopefully this thread will grab the attention of someone who might be able to help
Having the same issue on a regular Google Pixel. Also Google Assistant is not working using the "Ok Google" voice command and the phone app - answering and ending calls lag - same issue mic and speaker do not work. In Safe work, they work but on rebooting same issue persists.
xbiggyl said:
Same thing started happening for me yesterday!
I was sending a voice message on Whatsapp.
The msg was sent but no audio was recorder.
I received a call but there was no audio (both in & out)
I tried making a call and the same happened.
The "Phone" app would even hang after hangup and would crash. I get a white screen with the G logo and a loading bar beneath it, then it would start.
Starting the phone app is also sluggish.
If I make a call (and get no audio) I try to switch to loudspeaker and I could hear the other party but for a couple seconds then it's muted, then comes back for a couple seconds, and keeps doing it intermittently.
Sound from music app and videos works fine.
SOMETIMES after a reboot phone audio&mic would return but temporarely.
SOMETIMES when I try rebooting and it doesn't work, I try safe mode and it work (not all the time though)
SOMETIMES switching from LTE to WCDMA only fixes it temporarly.
This is really unpredictable.
I reverted back to a 7.1.2 stock. At first the issue persisted then it was fixed for a couple hours.
I updated back to O and audio worked for some time but after a few minutes, the issue returned.
Now I am on a clean stock install of O. without any apps installed. The audio comes back for a few minutes, then it's gone for hours.
Hopefully this thread will grab the attention of someone who might be able to help
Click to expand...
Click to collapse
I've starting having this problem too... its very frustrating. Im on Stock O (OPR3.170623.008), Verizon,with unlocked bootloader.
me too
jasona08 said:
I've starting having this problem too... its very frustrating. Im on Stock O (OPR3.170623.008), Verizon,with unlocked bootloader.
Click to expand...
Click to collapse
stock O, Rogers.
bump - hoping someone has heard something somewhere.
Same here for my regular pixel, this is really annoyed. It just starts happening after almost 12 months since I got it.
Andre... said:
I've been having the same issue and I have no idea why. Performed a factory reset. Tried running the phone in safe mode. It seems like it works briefly after a restart but then cuts out after a few minutes. I never had any issues like this before the update.
Problem for me goes as follows.
Receive phone call
Try to answer
Either the phone answers the call and there is no sound (mic or speaker) but otherwise acts normal or the phone refuses to answer the call and the "swipe up to answer" UI keeps reappearing. When the later happens the phone crashes and goes through a restart that takes longer than a normal one.
Make a phone call
No sound (mic or speaker)
The issues with the microphone seems to affect other parts of the system as well, such as ok Google and voice typing.
Speaker seems to work fine other wise
Putting the phone in safe mode seems to delay the problem sometimes.
Click to expand...
Click to collapse
I have been having these same issues with my phone. I noticed it happened after I downloaded the what's call app to make a WiFi call. I noticed another user had the problem after installing what's app to her phone. Could this somehow be the problem? I am not super tech savvy but I am convinced it is related to my downloading the what's call app. I have uninstalled the app. Still the problem remains. Any ideas? Thanks.
Has anyone that posted in this thread was able to resolve this issue? I also have this problem, I'm currently waiting for it to happen again so I can pull logcat but no idea what I should be looking for since I have no idea what can cause not being able to hear the caller so randomly.
I was originally suspecting V4A, but last night I flashed stock system img, did not install V4A and same issue occurred.
So this just started a few days ago, I noticed that the notification sounds stopped working. Locking the phone stops making a sound and all notifications are silent. Watching videos and incoming calls are audible however.
A reboot fixes the issue, but it returns soon after.
I didn't install any new apps recently. Updated some, but nothing new.
Any ideas?
Same thing happened to me upon upgrading to 8.1 If I reboot it solves it for a little, but shortly afterwards no notification sounds again. Not sure if anyone has found a solution or are having the same issue?
Same exact problem here. Very annoying. I'm thinking of trying a factory reset.
If you do a factory reset let us know if it works, I've been thinking the same, if I do I'll let you know.
I thought I was the only one having this issue. Randomly comes on and off.
Sent from my [device_name] using XDA-Developers Legacy app
crazyd1721 said:
I thought I was the only one having this issue. Randomly comes on and off.
Click to expand...
Click to collapse
I checked the sound settings after updating to 8.1. All of them had changed to silent or something else you couldn't hear. I reset every sound, alarm, ringtone, notifications, etc.
I have to do this after every update. This is due to the fact, that I use the factory image to update.
So, I think this happens when I use a bluetooth device.
I notice that after I disable Bluetooth after using a headset for a bit, that the sounds stop. Anyone else can test this theory out?
You may be on to something. I use the bt with my car everyday. Noticed the same thing.
Squatrack Curler said:
So, I think this happens when I use a bluetooth device.
I notice that after I disable Bluetooth after using a headset for a bit, that the sounds stop. Anyone else can test this theory out?
Click to expand...
Click to collapse
notification problem
Squatrack Curler said:
So, I think this happens when I use a bluetooth device.
I notice that after I disable Bluetooth after using a headset for a bit, that the sounds stop. Anyone else can test this theory out?
Click to expand...
Click to collapse
After 8.1 on my pixel XL notification sounds have stopped working. I determined that it has something to do with the bluetooth. After connecting bluetooth and then turning it off that is when the problem happens. But, oddly enough, notifications sounds do work again when bluetooth is turned back on and connected....but stop again after bluetooth is turned off. A reboot fixes the problem but it happens again once bluetooth is used and turned off again. Please fix it Google.
Same for me but I only lose the Google Voice text message notification and a reboot fixes it.
It happened to me connected and not connected to Bluetooth. It would also happen to calls as well, missed some important phone calls because of it.
I am having the same problem. I'll check to see if BT connectivity is the trigger.
Same thing happening to me.. I use bluetooth daily too.
I am having the same issue. Any fixes? Has Google acknowledged?
Still happening with me. I have to reboot every few days to fix it. Very annoying.
Happening to me as well, specifically for text notifications. Sometimes the sound is triggered, sometimes it isn't.
I rebooted more than a week ago and it hasn't returned and I use a Bluetooth headset and Bluetooth in my car daily. I haven't gotten the January security patch, wondering if they slipped a fix in there?
Sent from my BTV-W09 using Tapatalk
I was having the same issue. I think it started after one of the security patches. I contacted google's support. they had me put it in safe mode and then see if it comes back. I did that, and it seemed to not break in safe mode. In theory, that means it is not a google issue, (Im sure they will play it that way) but Im not sure if it is caused by bluetooth, or something else. Anyone having the issues using a smart watch connected to it?
This is very annoying. I am still having this issue that started shortly after 8.1. Notification sounds stop working. A reboot fixes is it but the problem comes back shortly thereafter,,sometimes within 24 hours. Interestingly, the notifications still work while bluetooth is connected...not sure what to make of that. I am loathe to do a factory reset but if anyone has done it with success please let me know. Thank you.
Same thing here. I'm contacting Google regarding the issue. I've noticed a similar symptom since I've been using an android watch:
my watch gets notifications on time but my phone doesn't react. When i clear the notifications from my watch, my phone sets off multiple notifications in a row. Example: text, text, email, email, email, email, email, text, calendar. It's very annoying.
Now my phone makes no notifications. I've changed all notification sounds to full volume, I turn off bluetooth completely and my phone only vibrates for calls and doesn't make notification sounds or turn on the display as they come in.
While connected to a bluetooth device, the notifications come through that device but nothing or vibrate only on my phone.