Looking for a little help...... I have a rogers lg g3 and I was told it was on lollipop.. Now my problem is that I can't access the (settings/about phone) without it telling me (unfortunately settings has stopped working) my question is has anyone had this problem and is it possible to fix it? Please anyone
Blackfox123 said:
Looking for a little help...... I have a rogers lg g3 and I was told it was on lollipop.. Now my problem is that I can't access the (settings/about phone) without it telling me (unfortunately settings has stopped working) my question is has anyone had this problem and is it possible to fix it? Please anyone
Click to expand...
Click to collapse
A factory reset usually fixes those sorts of problems.
Keaganvdh said:
A factory reset usually fixes those sorts of problems.
Click to expand...
Click to collapse
That's what I thought as well so I did a factory reset and a hard reset with the same outcome... Everything in the settings can be accessed except the (about phone) so I'm completely lost on what to do
Blackfox123 said:
That's what I thought as well so I did a factory reset and a hard reset with the same outcome... Everything in the settings can be accessed except the (about phone) so I'm completely lost on what to do
Click to expand...
Click to collapse
I think it's best you send it back to where you got it then and let them have a look. Otherwise you could try flashing your original firmware again incase your current one has missing components.
Keaganvdh said:
I think it's best you send it back to where you got it then and let them have a look. Otherwise you could try flashing your original firmware again incase your current one has missing components.
Click to expand...
Click to collapse
Send it it back is definitely not going to happen cause I've tried that lol... But to flash the firmware wouldn't I need USB debugging checked? I hope not cause i can't get to it and is there any tutorials that could give me a step by step instructions?
Blackfox123 said:
Send it it back is definitely not going to happen cause I've tried that lol... But to flash the firmware wouldn't I need USB debugging checked? I hope not cause i can't get to it and is there any tutorials that could give me a step by step instructions?
Click to expand...
Click to collapse
This is the guide I use when flashing my stock ROM. Link
If you live outside the US then use the KDZ method.
As the title says. I'm selling this phone (not for performance issues, just I want the iPhone ), and I need a step-by-step
guide on how to COMPLETELY wipe it. No logs, nothing. Back to original out-of-the-box phone. Thank you!
Here you go.
https://forums.oneplus.net/threads/...lus-3-and-go-back-completely-to-stock.456232/
kgs1992 said:
Here you go.
https://forums.oneplus.net/threads/...lus-3-and-go-back-completely-to-stock.456232/
Click to expand...
Click to collapse
Will this completely remove any hidden files that may have my personal information?
ohsn said:
Will this completely remove any hidden files that may have my personal information?
Click to expand...
Click to collapse
Performing a full data format with a custom recovery multiple times will leave no personal information. Then you can go do your restore to stock ROM
ohsn said:
As the title says. I'm selling this phone (not for performance issues, just I want the iPhone ), and I need a step-by-step
guide on how to COMPLETELY wipe it. No logs, nothing. Back to original out-of-the-box phone. Thank you!
Click to expand...
Click to collapse
Is this your first phone? First android phone? I mean a quick google search would of told you how to reset as well. Also factory reset is just that a factory reset that puts your phone back to factory specs like when you first got it. Also better information in your post would of been to let us know if you were rooted or not and not your bad phone purchasing choice.... j/k not really LOL
Hope you got it all sorted out if not let us know we will be more than happy to send you off the right way :good:
playya said:
Is this your first phone? First android phone? I mean a quick google search would of told you how to reset as well. Also factory reset is just that a factory reset that puts your phone back to factory specs like when you first got it. Also better information in your post would of been to let us know if you were rooted or not and not your bad phone purchasing choice.... j/k not really LOL
Hope you got it all sorted out if not let us know we will be more than happy to send you off the right way :good:
Click to expand...
Click to collapse
This is my first android phone, yes. It was rooted as well. I'm having a problem resetting though. I oem locked, flashed to stock recovery, and tried to do the adb usb thing. However, it keeps saying that it cannot read file. Please help! I reinstalled the drivers already. Thank you!
ohsn said:
This is my first android phone, yes. It was rooted as well. I'm having a problem resetting though. I oem locked, flashed to stock recovery, and tried to do the adb usb thing. However, it keeps saying that it cannot read file. Please help! I reinstalled the drivers already. Thank you!
Click to expand...
Click to collapse
did you do all this after flashing a stock rom?
playya said:
did you do all this after flashing a stock rom?
Click to expand...
Click to collapse
No. I followed exactly how the video said above.
Hello.
A few weeks ago my wife forgot her pin to unlock phone, there was no other choice than just reset phone to factory settings via stock recovery.
Eveything was nice until phone wanted me to log into the previous google account that was used before erasing everything. My wife dont remember password and login either. She created it while ago just to use the phone.
Ive got no warranty for it as I bought it used.
Is there anyway to bypass that security? Otherwise phone cant be used again.
Thank you.
Try this... maybe? https://www.youtube.com/watch?v=uYS8Y3mt0f0
Read the description
ShaDisNX255 said:
Try this... maybe? https://www.youtube.com/watch?v=uYS8Y3mt0f0
Read the description
Click to expand...
Click to collapse
This video does not help me but I found another one which let me make my way thought security.
https://www.youtube.com/watch?v=YvEb_UD1cBc
Thanks for idea!
Zwijam_Dywan said:
This video does not help me but I found another one which let me make my way thought security.
https://www.youtube.com/watch?v=YvEb_UD1cBc
Thanks for idea!
Click to expand...
Click to collapse
Whoa, you taught me something new today :good:
It's kind of a shame it's specific to the J2 Prime phone, I wonder if there are other methods for other phones similar to this
There is a method of launching a shortcut to settings via an app installation from otg at time of setup. That works.
Hi Everyone, thanks for helping me,
I have XT1789-05, Some apps can't access internet and some apps can access internet, with WiFi or Mobile Data, nothing change, in another device the apps not working in My Moto Z2 Force, will work fine, even I have Moto X 1st, all apps work fine in the Moto X, but in the Moto Z2, some apps when opened error can't access the internet, I searched and googled everywhere, I can't find a solution, can you help me please?
I already did a clear cache, clear data, uninstall and install again, only some apps has this issue, it's a completely strange problem, for example, this app not work as well: Ziraat Mobile (This app for Ziraat Bank in Turkey) here is the Google Play download link: play.google.com/store/apps/details?id=com.ziraat.ziraatmobil
I can't add URL, adding by yourself, please
another app: Radio Javan
play.google.com/store/apps/details?id=com.radiojavan.androidradio
please help me to solve this issue
one time I uninstalled Antivirus (Eset Mobile Security) as well, or any apps I thought to cause the problem, still I have the problem, I'm completely confused, please help me, I have one XT1789-02 and it's working fine with same apps, but my Phone XT1789-05 has problems!!!!!!!!
The Best Paul and Joseph Galvin (I Will Love Motorola Ever...)
Hi,
Did it work well before?
Did you do a full fw flashing before?
Have you tried to change the radio in *#*#4636#*#* yet?
mr_5kool said:
Hi,
Did it work well before?
Did you do a full fw flashing before?
Have you tried to change the radio in *#*#4636#*#* yet?
Click to expand...
Click to collapse
It's a new Phone
No Full Flashing before or even now
I tried to change Radio, thanks for your trick, but it does not work!!!!
I still need your help
It's a weird problem. I think you should do a full fw flashing if you bought a 2nd phone. If it's a brand new one, I have no idea about this situation :"|
mr_5kool said:
It's a weird problem. I think you should do a full fw flashing if you bought a 2nd phone. If it's a brand new one, I have no idea about this situation :"|
Click to expand...
Click to collapse
I have no Idea too, I'm going to crazy,
Have you tried a factory reset and use a different Google account? It could be restoring a setting or app causing it
Uzephi said:
Have you tried a factory reset and use a different Google account? It could be restoring a setting or app causing it
Click to expand...
Click to collapse
I used new account no restore anything, I don't want to reset factory because, I have Internet Bank with a digital sign, and I'm abroad, can't go to the bank, so reset factory not a good option
thanks a lot, give me another solution please
AHMN48 said:
I used new account no restore anything, I don't want to reset factory because, I have Internet Bank with a digital sign, and I'm abroad, can't go to the bank, so reset factory not a good option
thanks a lot, give me another solution please
Click to expand...
Click to collapse
I can't help further unless you cooperate to troubleshoot. When you are able to factory reset to nuke any stuck bits and start fresh on a new Google account, (not a secondary one you already have, a brand new one) then we can try pulling a log from a fresh install to see what is blocking it.
Edit: the factory reset would need to be followed up with a fastboot -w command to ensure everything is wiped. If you don't want to do this, then you cannot be helped.
Uzephi said:
I can't help further unless you cooperate to troubleshoot. When you are able to factory reset to nuke any stuck bits and start fresh on a new Google account, (not a secondary one you already have, a brand new one) then we can try pulling a log from a fresh install to see what is blocking it.
Edit: the factory reset would need to be followed up with a fastboot -w command to ensure everything is wiped. If you don't want to do this, then you cannot be helped.
Click to expand...
Click to collapse
so what next?
I did several times reset factory
one time from Setting
and two times from Recovery Mode
Still has the problem on some apps, ohhhh my god, I'm driving crazy!!!!!
I don't know what's the problem, some apps force close, some apps can't access the internet and most apps work fine
help me, please
is it grey import?
AHMN48 said:
so what next?
I did several times reset factory
one time from Setting
and two times from Recovery Mode
Still has the problem on some apps, ohhhh my god, I'm driving crazy!!!!!
I don't know what's the problem, some apps force close, some apps can't access the internet and most apps work fine
help me, please
Click to expand...
Click to collapse
Did you buy it online?
Besides the model, what is your software channel and build number for your phone?
i had similar problem and factory reset still resulted with the same issue. I had to do a full retail rom reinstallation and that fixed the problem.
harkoliar said:
Did you buy it online?
Besides the model, what is your software channel and build number for your phone?
i had similar problem and factory reset still resulted with the same issue. I had to do a full retail rom reinstallation and that fixed the problem.
Click to expand...
Click to collapse
Yes, I bought it online from coolicool.com, this is first time ever I bought one Moto from outside of USA,
Software Channel: retcn
Build Number: OPXS27.109-52-10
Thanks for helping me
The model and build is exactly like mine when I first got it.
First off, I think it's how they flashed the rom that's causing the instability. Your phone would most likely have it's bootloader unlocked like mine but they did something to hide the warning message.
Please read my thread.
https://forum.xda-developers.com/z2-force/help/request-advice-experts-tourbleshooting-t3928349
You will see that I flashed a retail rom using instructions from this thread. It would be step E of the thread. Worked like a charm for me in fixing all the unstable apps
https://forum.xda-developers.com/z2-force/how-to/guides-bootloader-twrp-custom-roms-root-t3805737
You will have to flash your phone so you really have to follow the step by
step instructions.
I did it for the first time in my thread, it's not hard to do step E if you follow it step by step.
Hah, mine was from coolicool with random issues too. Emailed them, no response. Paypal claim, no respond. Full refund!
Will follow the guide above.
Just check first if bootloader is unlocked. (That's step a). Before you proceed to step E.
I'm assuming it's already unlocked because we have the same issues, build and model number. Mine was unlocked when I received mine. Also from China/hk
harkoliar said:
Just check first if bootloader is unlocked. (That's step a). Before you proceed to step E.
I'm assuming it's already unlocked because we have the same issues, build and model number. Mine was unlocked when I received mine. Also from China/hk
Click to expand...
Click to collapse
why it's unlocked?
it's not Original and it's not from Motorola?
I saw in bootloader it's flashing_unlocked and I was surprised why unlocked????
are you sure if I do these steps problem will solve and also are you sure after installing new stock ROM dual sim work well?
AHMN48 said:
why it's unlocked?
it's not Original and it's not from Motorola?
I saw in bootloader it's flashing_unlocked and I was surprised why unlocked????
are you sure if I do these steps problem will solve and also are you sure after installing new stock ROM dual sim work well?
Click to expand...
Click to collapse
This is my pure speculation. the reason why its unlocked is because it was originally a chinese phone with chinese roms that doesnt have playstore. That must have been the original setting. Since they want to sell it to the international market, they had to unlock the phone and voiding the warranty, flash it with the new international rom before selling it.
Since its unlocked, essentially the warranty on your phone is void. The issue i found is that they must have flashed the wrong rom so its causing all these apps to crash.
Again thats all speculation and theory.
Now the only reason why I'm suggesting this method with you is because I had the same issue, I researched and tried the solution I posted. It worked for me. If you are going to flash a stock rom for the first time, you just do your research and do it one step at a time. Instructions have been provided in the second link (step E) including all the files you require to install the retail rom. It worked for me. I can only suggest, but it's up for you to give it a go.
I loaded the latest RETAIL (-05) factory image and all apps are functioning fine now. Issue was supplier had flashed -06 ROM, assuming because it said APAC in the description.
happy it worked
ben0551 said:
I loaded the latest RETAIL (-05) factory image and all apps are functioning fine now. Issue was supplier had flashed -06 ROM, assuming because it said APAC in the description.
Click to expand...
Click to collapse
glad it worked!
harkoliar said:
glad it worked!
Click to expand...
Click to collapse
I was so confused during the last month. The random apps that were impacted by the issue didn't make sense...
Banking app
ABC Kids Listen App
Kids Daycare App
FuelCheck
Images on CyberFlix
Only one of the devs managed to get their app working for me in the odd state it was in. DayCare app of all things!
Thanks for posting, I wouldn't have thought to reflash or even look at the region code of the flashed rom compared to the compatible one.
ben0551 said:
I was so confused during the last month. The random apps that were impacted by the issue didn't make sense...
Banking app
ABC Kids Listen App
Kids Daycare App
FuelCheck
Images on CyberFlix
Only one of the devs managed to get their app working for me in the odd state it was in. DayCare app of all things!
Thanks for posting, I wouldn't have thought to reflash or even look at the region code of the flashed rom compared to the compatible one.
Click to expand...
Click to collapse
Yeah it was so random, i really thought i got a faulty phone. Mine was all GPS/ internet related (Uber, Spotify, maps)
Nothing made sense but I took the research and decided to flash to stock rom, discovering they installed the wrong ROM and HIDING the fact the bootloader was unlocked. Definitely not your average issue and hopefully this would help other people who are in similar situation buying from any china/hk store.
I even bought the moto mods, and they are working perfectly after reflashing. Pretty happy with overall result.
can anyone recommend a good data recovery tool for android phones that have been factory reset?
i did some searching myself and found something called fonepaw, but i'm not familiar with all this.
i would appreciate someone helping me
testask123 said:
can anyone recommend a good data recovery tool for android phones that have been factory reset?
i did some searching myself and found something called fonepaw, but i'm not familiar with all this.
i would appreciate someone helping me
Click to expand...
Click to collapse
I think you answered your own question
testask123 said:
can anyone recommend a good data recovery tool for android phones that have been factory reset?
i did some searching myself and found something called fonepaw, but i'm not familiar with all this.
i would appreciate someone helping me
Click to expand...
Click to collapse
Was your phone encrypted before you've done a factory reset?
If it was the case, I'm afraid for you, but I hope for global users security, that you can not recovery anythings...
ferreol-fr said:
Was your phone encrypted before you've done a factory reset?
If it was the case, I'm afraid for you, but I hope for global users security, that you can not recovery anythings...
Click to expand...
Click to collapse
no it wasn't, i never turn this function on
testask123 said:
no it wasn't, i never turn this function on
Click to expand...
Click to collapse
Never any password, PIN code, pastern or fingerprint to unlock your phone ?
ferreol-fr said:
Never any password, PIN code, pastern or fingerprint to unlock your phone ?
Click to expand...
Click to collapse
actually yes, it kinda hard to explain, but yh didn't have any.
so is there a way?
testask123 said:
actually yes, it kinda hard to explain, but yh didn't have any.
so is there a way?
Click to expand...
Click to collapse
If the data you try to recover was on a device, never locked by anyways, I think you may have chance to partially recover your data.
The first thing you have to do is put your device off.
Then find a computer recovery soft like the one you've mentioned (suport of f2fs file system is requiered), and install it.
Strart your device in recovery mode and plug it to your computer with recovery the software.
Try to see if the recovery software quick search find anythings your looking for. If it does, try the full recovery mode.
If I understand well, your device was never crypted before you lose data, but is crypted now.
So, if the first step don't give any result, you can try a second factory reset in recovery mode, and try scan again. If the second scan doesn't give any result too, you can last try to boot into system and at the first prompt reboot into recovery mode and try a third scan.
I hope this could help you, but I never exprimented this kind of situation so : any subgestion from others users are welcome.