Phone crash when taking pictures - Samsung Galaxy A50 Questions & Answers

My A50 started to completely freeze and restart on taking pictures. Not always but quite often. The picture is lost after restart. I tried to wipe the whole data but still doing it. Anyway faced this problem?

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[Q] Turns off after making picture

Hi,
Since a week or so, Im experiencing a weird problem with my Desire HD.
This is not always happening, but it happens very sometimes.
When I make a picture, the flash flashes, and the phone turns off... and it will not turn on by pushing the on/off button.
Only taking out the battery, and put it back in helps to get the phone starting up again.
After it is started up, the automatic blacklight adjusting is turned off, and the screen is on full brightness.
Does anyone else experience this problem either? and maybe having a solution?
Btw, it's not the SD, it also happens with a different SD.
Thanks in advance!
Greetz,
Joshoon.
Bump,
No one having an idea?
I only remember it happening the first day I bought it. Almost took it back for replacment, but then I solved it by removing the battery .
It never happened since, and the only thing I did after that was install the latest HTC update.
Check if you're updated.
I've experienced something close to this, only that my phone didn't shut down but just the camera app was closing anytime I tried to take a picture or record a video. Restarted the phone and everything works ok ever since.
Foladko said:
I only remember it happening the first day I bought it. Almost took it back for replacment, but then I solved it by removing the battery .
It never happened since, and the only thing I did after that was install the latest HTC update.
Check if you're updated.
Click to expand...
Click to collapse
My DHD was up-to-date when it happend.
It happend 2 times now.
I contacted HTC about it, there were not known with the problem, and the employee told me it could be a software problem, so they told me to do a factory reset.
Just did that, I hope the issue doesn't pop up again.
I'll keep the thread updated
Update!
Still had not the issue again, so HTC were probably right!
I still have that problem with shutting down phone after taking pictures with flash. I think it's battery related because it happens then battery is lower than 50%. All updates installed and I've done factory reset a couple of times. Anybody find a solution for this annoying problem?
raso86 said:
I still have that problem with shutting down phone after taking pictures with flash. I think it's battery related because it happens then battery is lower than 50%. All updates installed and I've done factory reset a couple of times. Anybody find a solution for this annoying problem?
Click to expand...
Click to collapse
I'm now switched to Galaxy Note since December, but it did not happen again with my Desire HD.
I also had a custom ROM on my Desire HD mostly after this all.
So you could try that too.
if your DHD turn off after take picture with flash, just replace battery will fix this, i'm tested with my DHD at 12/22/2013

[Q] 5.1.1 Random reboots ?

Anyone else experiencing an excessive amount of reboots? For as long as I've had my N4, my phone has never restarted by itself. But after updating to 5.1.1, my phone restarts at least 5-6 times a day on any app (snapchat, facebook, camera etc). Should have been a hint to backup my phone because now my phone is on a loop and wont boot up after the AT&T animation. Last resort is obviously a Factory reset. Any help would be appreciated!
EDIT: Wiping my cache partition did not fix the issue.
EDIT: Plugging the phone in the charger while rebooting somehow fixed it. Hope that helps someone having the same issues.
Not me.
Sent from my SAMSUNG-SM-N910A using xda premium
My device has never rebooted itself since I owned it (bought on 10/30/14). Yesterday, I tapped the camera icon to use the camera and it rebooted. Took forever to boot up because I'm encrypted. Once booted, I again tried to enter the camera and again, rebooted. Now at this point, it will not stop rebooting. It was on a loop that seemed like every 15-20 seconds it would reboot itself and I'd see the Samsung GN4 splash screen. I pulled the battery to stop this since everything else was unresponsive. I restarted the device in recovery mode and cleared system cache. Seemed to work at the time. All was well for a few hours with light usage until I tried to use the Genius Scan+ app. As soon as I tapped the camera button within the app, the device rebooted. Once back up and running, I deleted an app that I sideloaded the day before called Parchi (it's a Microsoft Garage project app not available in the US Play Store). I figured it might have something to do with it since it's the only app I've installed in days. The app seemed to work for the first 24 hours however, I deleted it anyway just to see if that was causing the issue. So far, no further issues with rebooting and my battery life has been great as well. Prior to deleting this app, my battery went from 100% to 35% in like 3 hours with very light usage and maybe 20 minutes of OST.
Back to the issue at hand though, I've had 5.1.1 on my device since day one when AT&T pushed it and no issues with rebooting until yesterday.

Nexus 5x stock flashlight freeze

Hello. Basically,the problem is with the flashlight,when I turn it on at the quick settings menu,the phone freezes and the only thing I can do is restarting phone via holding power button. Today I tried taking video with flashlight and phone also froze. I updated to Nougat and the problem is still here. The only thing is, I don't actually know if the problem was here when the phone had 6.0. MM out of the box, I did not test the flashlight and updated to 6.0.1.. Phone is not freezing when I take photos at night with flashbulb.
The phone is 2 days old, it's basically brand new.
Ah, I forgot to tell,I did factory reset twice and started from fresh,also wiped cache partition and nothing has changed.
crispyz said:
Hello. Basically,the problem is with the flashlight,when I turn it on at the quick settings menu,the phone freezes and the only thing I can do is restarting phone via holding power button. Today I tried taking video with flashlight and phone also froze. I updated to Nougat and the problem is still here. The only thing is, I don't actually know if the problem was here when the phone had 6.0. MM out of the box, I did not test the flashlight and updated to 6.0.1.. Phone is not freezing when I take photos at night with flashbulb.
The phone is 2 days old, it's basically brand new.
Ah, I forgot to tell,I did factory reset twice and started from fresh,also wiped cache partition and nothing has changed.
Click to expand...
Click to collapse
Happens sometimes with me too
If anyone provides a WORKING solution. I'll give 5 thanks
This random freeze issue is bugging me a lot .. because I can't use my phone to the fullest because of this random freeze
(Please ignore grammatical mistakes if any )
crispyz said:
Hello. Basically,the problem is with the flashlight,when I turn it on at the quick settings menu,the phone freezes and the only thing I can do is restarting phone via holding power button. Today I tried taking video with flashlight and phone also froze. I updated to Nougat and the problem is still here. The only thing is, I don't actually know if the problem was here when the phone had 6.0. MM out of the box, I did not test the flashlight and updated to 6.0.1.. Phone is not freezing when I take photos at night with flashbulb.
The phone is 2 days old, it's basically brand new.
Ah, I forgot to tell,I did factory reset twice and started from fresh,also wiped cache partition and nothing has changed.
Click to expand...
Click to collapse
Exchange the phone for a replacement.
Sent from my Nexus 5X using Tapatalk

Phone is restarting in camera app

My phone restarts automatically in camera app
Just after taking couple of photos
The screen becomes black after hitting the shatter botton, then restarts
Tried clearing camera data/cache, it seems to solve the problem temporarily, but it reoccur later
Any idea about the cause/ fix
Im still using android 6 btw
Im having the same problem. I tried factory reset to no avail.
Did you manage to solve it?got same issue at oreo.

Camera not working, freezes the whole phone and makes it restart each time I open it

I have LGG3 D855 MM stock rom, before I've had fulmics rom and that's when the problem started happening, figured a clean wipe and going back to stock rom would solve the issue but it didn't.
Flashlight won't work, tried other camera apps but it always fails.
Sometimes the camera starts working for a fraction of a second then it seizes to work and freezes the whole phone making it restart.
Figured it might be a hardware problem, but can a hardware problem with the camera freeze the phone? I don't really know, sorry.
Can anyone please help?
Update 1: Tried re-rooting the device and installing fulmics rom, still no luck, tried installing V10 camera app, nothing new.
Update 2: Front camera works sometimes but the image seems stretched, also it crashes after seconds and goes to black screen then freezes the whole phone sometimes making it restart by itself.
Tried the force stop and clearing cache and data trick in both camera and gallery and still no luck.
sounds like a hardware issue like a bad mainboard or connections loose or something, did the phone get wet? have u checked the camera connections with phone apart?
KronicSkillz said:
sounds like a hardware issue like a bad mainboard or connections loose or something, did the phone get wet? have u checked the camera connections with phone apart?
Click to expand...
Click to collapse
I've actually replaced the rear camera but am still having the same problem only without the phone restarting, maybe it's a problem with some wiring I guess? Any suggestions please?
Also, the phone never got wet.

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