Anyone else experiencing an excessive amount of reboots? For as long as I've had my N4, my phone has never restarted by itself. But after updating to 5.1.1, my phone restarts at least 5-6 times a day on any app (snapchat, facebook, camera etc). Should have been a hint to backup my phone because now my phone is on a loop and wont boot up after the AT&T animation. Last resort is obviously a Factory reset. Any help would be appreciated!
EDIT: Wiping my cache partition did not fix the issue.
EDIT: Plugging the phone in the charger while rebooting somehow fixed it. Hope that helps someone having the same issues.
Not me.
Sent from my SAMSUNG-SM-N910A using xda premium
My device has never rebooted itself since I owned it (bought on 10/30/14). Yesterday, I tapped the camera icon to use the camera and it rebooted. Took forever to boot up because I'm encrypted. Once booted, I again tried to enter the camera and again, rebooted. Now at this point, it will not stop rebooting. It was on a loop that seemed like every 15-20 seconds it would reboot itself and I'd see the Samsung GN4 splash screen. I pulled the battery to stop this since everything else was unresponsive. I restarted the device in recovery mode and cleared system cache. Seemed to work at the time. All was well for a few hours with light usage until I tried to use the Genius Scan+ app. As soon as I tapped the camera button within the app, the device rebooted. Once back up and running, I deleted an app that I sideloaded the day before called Parchi (it's a Microsoft Garage project app not available in the US Play Store). I figured it might have something to do with it since it's the only app I've installed in days. The app seemed to work for the first 24 hours however, I deleted it anyway just to see if that was causing the issue. So far, no further issues with rebooting and my battery life has been great as well. Prior to deleting this app, my battery went from 100% to 35% in like 3 hours with very light usage and maybe 20 minutes of OST.
Back to the issue at hand though, I've had 5.1.1 on my device since day one when AT&T pushed it and no issues with rebooting until yesterday.
Related
Its happened twice that i can remember now.
This morning in bed I grabbed the phone, deleted some emails, opened the browser and the screen went blank with the sound of a slight crackle. It then instantly revooted (google logo popped up etc).
Im concerned the phone is faulty. Is it likely just one of those things or does it sound more sinister?
Hope somebody can advise.
Mine rebooted once the other day. I don't necessarily think that the phone is faulty, it just has bugs that need ironing out.
Sent from my Galaxy Nexus using XDA App
it's just the apps
it can happen with any android device
just keep an eye on which app is causing it
you can pull out the logs and scan through it
I've been having the same thing as the OP. I get "Android is Upgrading" when it restarts, too.
In additiona I've seen (several times now) that when I press the power button to turn the screen on, it wont accept any input. After 30 minutes or so it spontaneously restarts and goes to the "Android is Upgrading" message when it restarts.
I'm on the verge of RMI'ing the thing as some of the other guys in the office who have it have not had the same problems.
I'm running vanilla sim free version, no operator tat installed.
L60N said:
Its happened twice that i can remember now.
This morning in bed I grabbed the phone, deleted some emails, opened the browser and the screen went blank with the sound of a slight crackle. It then instantly revooted (google logo popped up etc).
Im concerned the phone is faulty. Is it likely just one of those things or does it sound more sinister?
Hope somebody can advise.
Click to expand...
Click to collapse
Are you running a totally unmodified stock rom or have you flashed a custom rom/kernel/radio to it? Kernels are still being worked on and arent perfect yet.
Also Android 4 is still very new and alot of apps are not fully compatable and subject to crashing or crashing the system.
Everything will be ironed out in time
Mark.
I have searched for this issue but couldn't find anything about it...
So I got my GSM Galaxy Nexus from Rogers 10 days ago. It has been working dandy with maybe 1 force close the whole time and no random reboots. I also unlocked the bootloader and installed 4.0.2 (yakju) keeping the radio that came with it intact.
I also installed Google Wallet on it and successfully used it. Other than that, I haven't done any tweaks, and like I said, it has been working perfectly with no problems whatsoever.
Enter today: I woke up this morning and went to check my phone. Instantly like 3 applications force closed (ones that weren't even running in the foreground too). Now for the past 3 hours hours or so, applications force close (some won't even have a chance to run for a second) and the phone reboots randomly. I think it has rebooted around 30 times in the past 3 hours. Sometimes it reboots as soon as it has booted up, sometimes it works for a few minutes before rebooting.
Every time it reboots it shows my old battery stats (I think.. from before I went to sleep), and notifies me of the same emails. I managed to install one app before it did a random reboot once, but after the reboot it was gone. (Think Groundhog Day).
I have no idea how to fix this short of doing a factory reset. Anyone have any ideas as to what may be happening or how to fix it?
Thanks.
stenzor said:
I have searched for this issue but couldn't find anything about it...
So I got my GSM Galaxy Nexus from Rogers 10 days ago. It has been working dandy with maybe 1 force close the whole time and no random reboots. I also unlocked the bootloader and installed 4.0.2 (yakju) keeping the radio that came with it intact.
I also installed Google Wallet on it and successfully used it. Other than that, I haven't done any tweaks, and like I said, it has been working perfectly with no problems whatsoever.
Enter today: I woke up this morning and went to check my phone. Instantly like 3 applications force closed (ones that weren't even running in the foreground too). Now for the past 3 hours hours or so, applications force close (some won't even have a chance to run for a second) and the phone reboots randomly. I think it has rebooted around 30 times in the past 3 hours. Sometimes it reboots as soon as it has booted up, sometimes it works for a few minutes before rebooting.
Every time it reboots it shows my old battery stats (I think.. from before I went to sleep), and notifies me of the same emails. I managed to install one app before it did a random reboot once, but after the reboot it was gone. (Think Groundhog Day).
I have no idea how to fix this short of doing a factory reset. Anyone have any ideas as to what may be happening or how to fix it?
Thanks.
Click to expand...
Click to collapse
Is it doing a full reboot or just a "warm start"?
Sent from my Galaxy Nexus using Tapatalk
What's a warm start? It seems to be doing a full reboot.. Screen goes black, then Google logo appears, then the boot animation.
It seems that I cannot do a factory reset.. selecting it in the menu brings me to the android robot on its back with a red exclamation mark, and selecting wipe data from that menu doesn't actually wipe anything even though it says it does.
Try unlocking and relocking your boot loader if you are going to factory reset anyways
Sent from my Galaxy Nexus using xda premium
It's already unlocked.. You mean locking it and unlocking again? Also, is there any way to batch reinstall all the apps tied to my account? And also, any clue how this issue could have originated? I want to avoid it in the future.
No idea.. all I can think of is an app using all of your memory as that's what causes a force close.. and sure try relocking and unlocking if a normal factory reset won't do it. If you have titanium backup you can use that to batch reinstall but if it is an all causing this issue you should install them one at a time to see of there are any adverse effects.
I don't know if it is an app but that is my best guess.
Sent from my Galaxy Nexus using xda premium
I hadn't installed any new apps prior to this.. and everything was working fine before, which is why I'm confused as to what could have caused this. Also, not just one app force closes, but like 4 at a time.. usually the Google apps for some reason. I checked the memory and the CPU and it seemed to be running at normal levels.
Have you tried an old-fashioned battery pull?
Haven't had this happen to me, but a pull usually does the trick.
Yep, and it hasn't worked.. Every time the device reboots, it will either reboot again right away, or if i don't touch it, it will idle. Then if I try to do anything, 3 or 4 apps will crash instantly, and then it will freeze and instantly restart.
If I manage to install an app, I can run it, but then it crashes and reboots again with no sign of the app. Deleting apps is also useless as they are back after reboot. Strange issue.
Guys, I really need help.. I finally had time to sit down with my phone and figure out this issue so I decided to just do a wipe. As I wrote previously, I am unable to wipe it from within the OS due to it rebooting when I do, so I decided to re-lock the bootloader.
When I typed "fastboot oem lock", it changed the lock state on my phone to locked.. as I was expecting.. however, when I rebooted the bootloader, it was unlocked again. WTF? Now I am trying to flash stock 4.0.2 to it again (which it was already), but it's been stuck on "writing 'system' ..." for half hour
Could the flash memory be corrupted somehow?
Ok, I have deduced that it is most likely corrupted flash memory.. I didn't even know that could happen, especially in 10 days.. I guess that's good ol' "Made in China" at work. Still, am I the only one who has had their flash memory fail on them?
Crossing my fingers that Rogers will replace my Galaxy Nexus even though it's rooted and bootloader unlocked :/
Hey stenzor,
I am facing same problem of rebooting...
But I haven't flashed it to yakju.
Did rogers replaced your?
Last night something made my screen turn on and stay on until my battery died. Now if this wasn't strange enough, when I finally got enough charge in it to boot it up, com.android.phone started crashing which means I haven't had service all day. Google calendar has been crashing as well if it helps, but everything else has been fine including wifi. I've restarted my phone several times throughout the day and even reflashed the radios, all to no avail. Does anybody know a fix? I'm running lifeless v12 rooted and unlocked, let me know if you need to know more and I'll gladly provide it.
p.s. ever since this morning my battery percentage has been going up by a couple % every little while before it goes back down. Not sure if it's related in anyway but I'm not really complaining.
Hard reset would be the best option. Then just leave it for like a day to make sure it is working.
Sent from my LG-LS970 using xda premium
Sorry but what is a hard reset in terms of android? Is it just a Factory data reset? Thanks for the response btw.
Well I did the factory reset and that fixed it. I had to do that from recovery though since settings crashed when ever I tried applying the reset.... Thanks again for the help!
Has anyone experienced any spontaneous reboots on their ZL yet?
Mine has done it twice, both times while doing things related to Google apps or accounts. The first time my phone rebooted, I was actually adding my Google account after a reset to fix the notification LED issue. When I unchecked the option to backup and restore my Google account, my phone blinked the xperia logo, then rebooted (Sony logo, xperia logo, boot animation then done). It was a very quick reboot.
The next time, I was installing apps from the Play Store. A bunch of apps were queued up, downloading and installing over Wi-Fi. I hit the home button, then was about to open up a folder to check my Gmail app settings when again, the phone blinked the xperia logo and proceeded to reboot. When it was done, it continued to install my apps as queued from the Play Store, as if nothing happened. It hasn't done it since (of course, this was only a few hours ago).
My phone is not rooted & I have not messed with the bootloader unlocking or anything. It's 100% stock while I'm evaluating it against my SGS3 for a potential permanent switch. I've got the US C6506 model (black, on AT&T -- LTE is working fine).
I really, really like this phone so far, and I'm just hoping that these two reboots were a random oddity, not to be repeated.
Interestingly, I actually fully set up the phone yesterday evening, but when I discovered I had the notification issue, I reset it this morning and re-did all of it. The phone did NOT reboot at all yesterday in the 4 or 5 hours I spent playing with it, either. It sat in standby overnight without incident as well -- all prior to the reset today & the 2 subsequent reboots.
I guess from here it'll be a waiting game to see if it does it again, but in the meantime, I was curious if anyone else had seen anything like this with their ZL.
Yup, seen it twice myself. First time, I noticed that it had rebooted when I couldn't find any previously running apps. The second time I was in the Settings screen when it randomly rebooted. I was just about to click the Display setting when this happened.
I'm just running the stock ROM on the C6506 model. I'm keeping an eye out on it and will see if there is a pattern.
rajeshr said:
Yup, seen it twice myself. First time, I noticed that it had rebooted when I couldn't find any previously running apps. The second time I was in the Settings screen when it randomly rebooted. I was just about to click the Display setting when this happened.
I'm just running the stock ROM on the C6506 model. I'm keeping an eye out on it and will see if there is a pattern.
Click to expand...
Click to collapse
Thanks ... in some ways it's good to know, and in others, it worries me. I hope it isn't a pattern, though. Thus far, I've used the phone since the two reboots without incident (music playing, bluetooth connections, and phone calls).
EDIT: A third reboot. This time I had just updated a few apps in the Play Store, returned to my home screen and was about to turn my Wi-Fi off when it rebooted. One common thread thus far is that my Wi-Fi has been on each time. I have no idea if that's related or not, though.
I have been using mine for 1 week and have not had any reboots. I am using the hspa version (c6502) and I am a heavy user
Seems to me that the random reboots are isolated to 6506 models. I haven't had one single reboot in the past week I have been extensively using mine (6502). However, while I was on CM10, my phone hung and rebooted like hell.
Yeah I'm c6502 aswell no random reboots.
Sent from my Nexus 4 using xda premium
No reboots on C6502
Same here, have been using my ZL (C6502) for the past 22 days without a single reboot or freeze. Heavy usage for last week or so (wifi on all the time). I too think this and the low call volume issue might be specific to C6506 (LTE) version.
6502 here as well, no reboots so far and I'm rooted. Been about 2 weeks.
I'm starting to think this issue is unique to me and/or my phone -- at least my specific case. Actually, I'm glad for that, because I love this phone.
I realized I may in fact have memory card corruption. I'm going to explore that further, because I had some serious issues with my SGS3 corrupting microSD cards. I thought it hadn't done it on my current card, but I have discovered some corrupted sound files on it, so I think I'm going to do a format of my microSD and see what happens.
Thanks for all the input, folks!
I had some reboots in past one week
using since March 10th
today itself had 2-3 reboots
one more thing is had blank screen during a phone call also
we need Roms for this device I never understood
why there is so much delay in release of custom Roms
Once,
but not sure it was rebooting. Cuz the screen went blank. Then i had to press a tiny yellow button that says off near the sim slot. Then it came back to life. Plus my wake up button is kinda hard to press. Do you guys hv that problem?
Sent from my C6502 using xda app-developers app
safuan7822 said:
Once,
but not sure it was rebooting. Cuz the screen went blank. Then i had to press a tiny yellow button that says off near the sim slot. Then it came back to life. Plus my wake up button is kinda hard to press. Do you guys hv that problem?
Sent from my C6502 using xda app-developers app
Click to expand...
Click to collapse
I wouldn't call that a reboot, at least not in the sense that I was seeing them. That's more like a freeze that would require a battery pull on a phone with a removable battery (I used to have this all the time on the Samsung Captivate).
My ZL was rebooting fully right in front of me (screen goes black, then the xperia logo, followed by the full normal boot sequence, just very rapid -- the boot animation is shorter than a cold boot).
Note -- I have not actually fixed my memory card yet, and I have not seen any more reboots. I'm nearly a full day on my current battery charge, too.
I have the C6506 also, and I get numerous random reboots also. I did get few logcats, but I have not seen any revelant info that causes the random reboots. I replaced my micro-sim, thinking it may caused modem panic reboots, but that wasn't root of the problem. However, I did notice that the reboots occurred less without micro SD card, but I haven't completely made that conclusion yet (I want to listent to my music!).
I also have a 6506 and have been experiencing some kind of reboot. Not a full reboot that the OP has been talking about, but one where my screen just turns off. At first I thought better battery stats was just having issues as my stats would end up all out of whack for no reason. Then today the screen shut off while in use. I only had to push the power button to get back to my lock screen. But again my stays were all out of whack. I'll have to pull the log later but I hope this is is just a software issue.
Qmann05 said:
I also have a 6506 and have been experiencing some kind of reboot. Not a full reboot that the OP has been talking about, but one where my screen just turns off. At first I thought better battery stats was just having issues as my stats would end up all out of whack for no reason. Then today the screen shut off while in use. I only had to push the power button to get back to my lock screen. But again my stays were all out of whack. I'll have to pull the log later but I hope this is is just a software issue.
Click to expand...
Click to collapse
Interesting. I've replaced all my corrupted files on my microSD card as of now, and so far, aside from that first day, I have not had a single reboot of the kind I saw before. Actually, no reboots at all, and my current uptime shows it (111 hours).
What happened to me was I had had a bad microSD card in my SGS3 -- files would become corrupted with time on it. I finally replaced it with a new one, but apparently when I copied my data back to it, I inadvertently copied a few of the corrupted audio files (notification sounds, actually) but never noticed it. I realized this when I was resetting my notification sound for text messages and heard the signs of corruption in the file, and so I began to think my phone had been responsible for the corruption. I know now that that can't be true -- otherwise I'd have some corrupt photos as well, and I don't. Only a few select sound files were bad, and because I keep regular backups of the contents of my microSD cards, I just copied the wrong ones (d'oh!).
Of course, I've had random reboots on android devices before (Asus TF101), so I'm quite wary of them -- if I see anything further, I'll post about it.
I looked at the log and saw nothing conclusive that would be making my screen turn off. I also checked my up time and it hasn't reset, so I know it's not a true reboot. When I put my SD card in I just wiped it from the phone. The only thing I put back was music files. Thinking about that now it wasn't the clean start I usually give my phones. So I just wiped the card again and we will see today if anything happens
C6503 here and I've been getting a couple reboots a day since I bought it. 2 days ago I used PC Companion to solve another issue (random loss of network signal) by reinstalling the phone software and that seems to have fixed it. Unfortunately the random reboots are still present.
I don't use any SD card at the moment.
I've now been using my ZL for a month or so, and since that first day when I made this post, no spontaneous reboots at all. I have no idea how or why, they just stopped on their own.
The last two times I allowed my phone to charge fully, the phone locked up (would not come on when the power button was pressed) and I had to do a soft reset (hold the power button for 30 seconds). This happened on two different chargers with two different cables (one of which is the factory set). Thus, the issue is almost certainly not hardware related.
There have been no changes to my phone, no newly installed apps, etc. There have been a number of app updates, including several Google/Android core apps, and I am wondering if one of those could be the problem. (After the first time the phone locked, I updated the kernel to the latest version, i.e., PQ3A.190801.022. Note also that the phone is rooted with Magisk.)
Has anyone else experienced this problem? If so, what did you do to resolve it? What can I do to try to figure out why this is happening?
groston said:
...What can I do to try to figure out why this is happening?
Click to expand...
Click to collapse
Try replicating it in safe mode to rule out 3rd party apps.
I'm having the same issue the last 2 weeks. I haven't updated any apps and I have auto updates off. No changes to my phone since the end of august and it just started doing this.
Were you able to figure out what was causing it? My issues occur using a 5W Qi charger. So it is definitely not cable/charger related.
Sorry to report, but I have no idea. Since having posted my question, my phone has been behaving properly.
I've got the same issue on 10. I put my phone on a pixel stand at night and when I wake up I have to do a soft reboot to get the screen to turn on. Reverted back to Pie and the issue went away. Flashed the Oct factory image for 10 including wiping data and the issue returned. Booted into safe mode last night. Woke up this morning and had to force a reboot to get the screen to turn on.
darkstar73 said:
I've got the same issue on 10. I put my phone on a pixel stand at night and when I wake up I have to do a soft reboot to get the screen to turn on. Reverted back to Pie and the issue went away. Flashed the Oct factory image for 10 including wiping data and the issue returned. Booted into safe mode last night. Woke up this morning and had to force a reboot to get the screen to turn on.
Click to expand...
Click to collapse
Weird. I'm still on 9 that was working fine and no update that I know of.
I confirmed the issue with both QI charging and cable charging on my phone.
I've taken to making sure my phone is charged before bed and just pulling it off the charger before going to sleep. Since my phone is also my alarm and having it go unresponsive is no good. Only looses about 3% battery overnight.
Well, not sure what happened but the day before yesterday my phone did it's usual lock up while charging requiring a reboot. Unusually after reboot if I logged on too fast it would immediately shutdown. But for some reason this time it took me 7-8 tries to get in. I haven't updated any apps, changed any modules in Magisk or anything. It just went to almost boot looping.
As soon as I got it stable I popped into Magisk and looked at what modules were there. I noticed I had added Substratum previously, to try and do a dark theme, but apparently I never removed or disabled it. I disabled all the modules and suddenly no more problems. Reboots without shutting down after log in and no longer locking up on the charger.
I removed two audio mods (audio compatibility patch and audio modification library), as well as substratum. Three of 5 mods I had downloaded.
I am currently only have Active Edge Mod and V4A legacy FX for mods and my phone is now working fine. If it changes I'll let you guys know.