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Hi all
i just received my htc desire today
i cant get the phone to work with HTC sync 2.0.25
it tries to connect but each time end up disconnected
ive tried all the htc driver 32 but etc
still nothing
i need it to work with outlook contacts and calendar
soembdy please help!!!
Desire uses 2.0.28 it is on root of SD card
Are you using 64 bit or 32 bit Windows 7?
I had similar issues in 64, and needed to manually place the HTC drivers in the Program Folder.
You can download the HTC x64 Drivers from here:
http ://www.multiupload.com/86L5JXTK0S
Just place them in the HTC directory (i.e. "C:\Program Files (x86)\HTC\" or where ever you choose to install HTC Sync. And then just reinstall the version that is located on the SD Card that came with the Desire.
Hope that helps, it worked for me.
had no issues with my W7 x64 Ultimate laptop and drivers - installed first time using HTCSync on the SD card
kasonne said:
Are you using 64 bit or 32 bit Windows 7?
I had similar issues in 64, and needed to manually place the HTC drivers in the Program Folder.
You can download the HTC x64 Drivers from here:
http ://www.multiupload.com/86L5JXTK0S
Just place them in the HTC directory (i.e. "C:\Program Files (x86)\HTC\" or where ever you choose to install HTC Sync. And then just reinstall the version that is located on the SD Card that came with the Desire.
Hope that helps, it worked for me.
Click to expand...
Click to collapse
Well You probably did not noticed that on the root of SD card is a new version of HTC sync 2.0.28.
So as I wrote, he only need to intall this new version 2.0.28 from SD card. Old version 2.0.25 comes with Legend and is not working with Desire.
in each section of this forum..i find the same question, whoever gets a new phone..come here ask HTC SYNC & WIN7
kinda funny
tickmaster said:
Well You probably did not noticed that on the root of SD card is a new version of HTC sync 2.0.28.
So as I wrote, he only need to intall this new version 2.0.28 from SD card. Old version 2.0.25 comes with Legend and is not working with Desire.
Click to expand...
Click to collapse
No I did notice that and that what I used and if you read point out. I was simply giving a piece of advice that worked for me in with the problem that I had.
It works fine on win7 x64, never tried on 32 but i assume its the same.
I posted a download link if you were like me and a few others whom deleted it by mistake. I was lucky i have two HTC Desires so fished the software of the other SD:
http://forum.xda-developers.com/showthread.php?t=661397
When you install the software it asks to restart i think, you dont realyl need to do this. When you connect your phone it will detect device etc, install drivers. Once done disconnect the phone from computer for a second o two and then reconnect it, this time the HTC sync should appear on your phone. IF you do not select htc sync it will not appear as connected in the htc sync software.
Thanks for the driver link, i didn't find them on the htc site, well i thought win7 would download them automatically just like any other device i've connected to it.
w/e now i can use my outlook contacts and calendar thanks again.
EDIT:
Don't know with older versions but with latest HTC Sync 2.0.28 that's in your phone SD you don't need those drivers.
On my Windows 7 64bit when i plugged the phone a driver installation error pop'd, so i removed the sd card, inserted it in a card reader, copy'd the app on my pc and installed the htc app manually. After the installation i tried again but windows gave me the same driver error, so i just started from scratch.
Unistalled htc sync, reboot, reinstalled it, reboot, plugged in the phone in htc sync and it worked
So probably you've to first install HTC Sync then plug the phone in HTC Sync mode to get it installed correctly.
EDIT 2:
Ok nothing again...
After the first sync i unplugged the phone, now if i try to replug it i get the same driver error and the device can't be recognized. Meh i really don't know what to do.
EDIT 3:
This just sounds retarded, i plugged the htc cable directly on the back of my pc w/o using an extension cable and now it works flawlessly. Gonna play around with it more to see if that's really the problem.
hTC Sync PC Connection Issues
hTC Sync PC Connection Issues
If your hTC device (mines the new hTC Desire “Bravo”)
has connection issues with your PC – You will receive an
error message on you hTC device saying PC not found etc.
Simply check to see if you have your hTC device plugged
into a USB2 port and not the older USB1.1 port … Vista+
should have atleast 1 / 2 USB2 ports. I have 8 ports on the
rear of my PC and 2 on the front. I had connection issues,
but discovered the 2 ports on the front are USB1.1 and
norrowed down the USB2 port which was on the rear of my
PC! Plug your hTC device cable into the USB2 port (may
need trial & error to find the port, but you can check to see
if you have a USB2 port, by looking in your
DEVICE MANAGER on your PC. Open the hTC Sync
programme and then plug the cable into your phone. Select
hTC Sync on your device to do a Sync or select Disk Drive
on your device to transfer music, pics, etc. Any problems
feel free to contact me @ [email protected]
Press F8 when you start windows
Select the option that alows 3rd party drivers
and then let it boot into windows...
I think once you are in there is an option to allow 3rd party drivers.
Evan if teh drivers are from microsoft win 7 will do the same thing... odd but It's theer for a reason !
Sorry I hope this is not off topic and I don't want to hijack the thread but the people using laptops can they check if the laptop will go into hibernation mode with HTC sync installed. My XP netbook wont hibernate and I have to uninstall it after every time I use it, just want to check if it is a driver conflict with my netbook or a generic problem with HTC Sync.
Hey, glad I found this thread. I have been having trouble with HTC Sync from the outset. I have an unmodified Evo with 2.2 and an Asus netbook with Windows7 Starter. I was wondering if it might be the W7 Starter being limited in some way, but it sounds like the problem is across the board. I have managed to sync a couple of times but the phone and computer don't seem to recognize each other reliably. Right now the only thing the phone will do is accept a charge from the computer. Occasionally the computer will recognize the phone enough to install the driver but that's it. Anybody have any new news on this one?
Install HTC Sync 3.0.5387.
Works VERY good!
TheDeadCpu said:
Install HTC Sync 3.0.5387.
Works VERY good!
Click to expand...
Click to collapse
+1 for this one. No issues at all even HTC says Desire is not supported but it works well. Tested iTunes sync and application installation.
TheDeadCpu said:
Install HTC Sync 3.0.5387.
Works VERY good!
Click to expand...
Click to collapse
I have still a problem updating the drivers and get the sync to work. :s Been trying all day. Windows 7 64 bit here
Hello everyone
Great forum. Was able to root/nand unlock and flash DC with ease from all of the information here, even with the EVO being my first smartphone. Thank you all.
Now my question is about trying to get the HTC Sync to work with my Windows Vista. I have Home Premium and nothin I have tried is working. The computer sees the HTC and I have tried several drivers, but it will not initialize the driver and HTC Sync won't connect. I can run as a HDD and that works fine, but trying to sync or charge only will not allow me to run CMD tools.
I have the beautiful Scetched Android boot image through using a root file manager, but would like to create a custom splash screen.
And I guess I need to sync to flash.
Any ideas?
Thank you
Criim
Are you running the latest version of the software? Haven't heard any specific issues with Vista 32. Also check that you aren't using any kind of extension cable between your computer and your USB cable. Try another USB port as well.
Here's a link to HTC Sync:
http://www.htc.com/us/support/evo-sprint/downloads/
Edit: Also, just to make sure, you are not using HTC sync to apply a custom boot video right? Cause as far as I know, you don't use it for that. I've never used HTC sync for anything other than the USB drivers for ADB. I thought once you made the video that you applied it via either a ROM image or by uploading it using ADB, HTC SYNC is just a backup/syncing program for the phone.
Sirchuk said:
Are you running the latest version of the software? Haven't heard any specific issues with Vista 32. Also check that you aren't using any kind of extension cable between your computer and your USB cable. Try another USB port as well.
Edit: Also, just to make sure, you are not using HTC sync to apply a custom boot video right? Cause as far as I know, you don't use it for that. I've never used HTC sync for anything other than the USB drivers for ADB. I thought once you made the video that you applied it via either a ROM image or by uploading it using ADB, HTC SYNC is just a backup/syncing program for the phone.
Click to expand...
Click to collapse
It is the USB cable that came with the EVO plugged right into the computer and have tried 2 different slots. I am not really trying for the sync. It is just a good indicator for if the driver is working correctly, which it isn't for some reason.
I just wanted it to connect so I can run commands at the CMD prompt.
I already have the boot video and root/nand unlocked through file managers and the term emu. Now I want to flash a new splash screen, but to do that I think I *have* to flash it from the PC. If you know of a way to do it in some other way, I'd love to hear how.
Going to take a nap, but was thinking about trying to uninstall my AntiVirus, just in case one of the services was screwing with the driver. I had it turned off, but it might have had a service that was still there.
Criim
Edit:
Well I tried unistalling my AVG, rebooting into safe mode to remove any instances of the HTC driver, and then did a fresh install of the above file. Still shows an error in the device manager with my EVO plugged in.
"Windows cannot initialize the device driver for this hardware. (Code 37)"
I even tried to plug it into all 8 of my USB slots just in case.
I'm stumped.
Criim
I'm having the same problem. I just rooted my Evo and now I can't connect to HTC Sync at all. Device manager shows "My HTC" installed properly. Evo connects to pc fine but times out when trying to connect to HTC Sync.
I've tried downgrading to HTC Sync 2.0.31. I'm currently trying with 2.0.40 with same results. Nothing.
Hi Guys,
I have installed Windows 8 Release Preview on my laptop as my primary OS and I have installed HTC Sync Manager, but for some reason it seems to not recognize it... Then later it will recognize and try to set up but nothing happens after that!!
Anybody has found a resolution to this issue???? Please let me know.
maybe nobody has released drivers yet
glukosio said:
maybe nobody has released drivers yet
Click to expand...
Click to collapse
But it is supposed to work when you install it in "Compatibility Mode" set to Windows 7 right? I mean both are just the same operating systems with 8 having some modifications.
no, they're 2 different OS and they need different drivers for working... some drivers working on both, other nope.
Hmmm.... Anyways thanks a lot for the response.
aLcHy09 said:
But it is supposed to work when you install it in "Compatibility Mode" set to Windows 7 right? I mean both are just the same operating systems with 8 having some modifications.
Click to expand...
Click to collapse
Compatibility mode force your OS to run the application with windows 7 frameworks and dlls, not the drivers, so any application that needs hardware drivers won't work on 8... And of course since it is still a beta version (RC actually) and not released yet, nobody at HTC cares about the drivers
Thats too bad.... Wanted the Sync software so that I can take a backup of everything on the phone...
Same problem I had when tried to root the phone over on Windows 8. It failed and I had to revert to W7 just for rooting.
It still fails for me
Flame0n said:
Same problem I had when tried to root the phone over on Windows 8. It failed and I had to revert to W7 just for rooting.
Click to expand...
Click to collapse
My phone shows connecting, then disconnected. HTC sync thinks it started to sync, but just hangs. Windows 8 was released to manufacturing months ago. I wish HTC would fix this.
Has anyone been able to sync the One X to HTC sync on Windows 8 x64?
Works fine here, WIndows 8 64-bit, installed normally and it worked
tomascus said:
Works fine here, WIndows 8 64-bit, installed normally and it worked
Click to expand...
Click to collapse
It still doesn't work for me. I uninstalled everything HTC or Android (HTC Sync, HTC Driver, HTC BMP, Android SDK), rebooted, and reinstalled everything. Then when I plugged in my phone and selected HTC Sync Manager it tries to connect and never connects. I noticed an unknown Android device in device manager. I updated the driver for that device using information I've seen in other threads. Now the device shows up as HTC Sync when the phone is plugged in, but the HTC Sync application never seems to know my phone is connected.
Just wait for HTC to release a new version which is confirmed to work on Windows 8
DonS said:
It still doesn't work for me. I uninstalled everything HTC or Android (HTC Sync, HTC Driver, HTC BMP, Android SDK), rebooted, and reinstalled everything. Then when I plugged in my phone and selected HTC Sync Manager it tries to connect and never connects. I noticed an unknown Android device in device manager. I updated the driver for that device using information I've seen in other threads. Now the device shows up as HTC Sync when the phone is plugged in, but the HTC Sync application never seems to know my phone is connected.
Click to expand...
Click to collapse
Are you using USB 3 or USB 2? I have been working with my One X on Windows 8 tonight and it will not work using USB 3 but will work fine with USB 2 ports.
SkuzeeII said:
Are you using USB 3 or USB 2? I have been working with my One X on Windows 8 tonight and it will not work using USB 3 but will work fine with USB 2 ports.
Click to expand...
Click to collapse
I've tried on both USB 3.0 and USB 2.0 ports with the same result. The HTC sync device appears in Device Manager, the phone says trying to connect to HTC sync, but HTC Sync shows nothing at all.
Its like there is something new in Windows 8 that is connecting the device to some other application.
Same problem
aLcHy09 said:
Hi Guys,
I have installed Windows 8 Release Preview on my laptop as my primary OS and I have installed HTC Sync Manager, but for some reason it seems to not recognize it... Then later it will recognize and try to set up but nothing happens after that!!
Anybody has found a resolution to this issue???? Please let me know.
Click to expand...
Click to collapse
I've had the same problem. When I then installed Wondershare Moble Go it seemed to install the proper drivers, and HTC Synch did "see" my device. However, during the synch, it would stop half way, and I had to force the program to close. There have been several other issues with Windows 8, but this was one of the problems that made me reimage my computer back to Windows 7. I'm sure there will be lots of bugs, but like every other version of Windows, Microsoft issues a defective product and waits for us to report all the bugs. In a sense, we pay THEM to be beta testers.
rspprodinc said:
I've had the same problem. When I then installed Wondershare Moble Go it seemed to install the proper drivers, and HTC Synch did "see" my device. However, during the synch, it would stop half way, and I had to force the program to close. There have been several other issues with Windows 8, but this was one of the problems that made me reimage my computer back to Windows 7. I'm sure there will be lots of bugs, but like every other version of Windows, Microsoft issues a defective product and waits for us to report all the bugs. In a sense, we pay THEM to be beta testers.
Click to expand...
Click to collapse
Actually, Windows 8 beta builds have been available for nearly a year. HTC should have been testing HTC Sync with Windows 8 months ago and released an updated version by now. In fact, if they had written it correctly in the first place, it wouldn't have this issue. I have hundreds of other programs that didn't have any issues with Windows 8. Windows 8 uses the same driver model as Windows 7. the only difference for drivers is that Windows 7 would prompt to install and unsigned driver and Windows 8 won't install unsighned drivers at all unless you boot with advanced options and tell it to allow the installation of unsigned drivers. I don't know what HTC is doing, but the driver doesn't automatically install, but I can install it manually. Even with the driver installed, it doesn't connect.
I have been running Windows 8 for many months and there are very few programs that don't work correctly. Unfortunately, HTC Sync is one of the two programs I cannot seem to get to work.
HTC Sync Manager Windows 8
Hi, I tried to install Sync Manager on my W8 os. I could not even accept the terms & conditions. I then phoned the international customer care line speaking to INNA. I also replied to HTC's email and received a reply from JAMES whereby BOTH replied that HTC Sync Manager is not compatible with Windows 8 and both suggested I use Windows XP or 7.
Needless to say that it cannot be acceptable for any manufacturer to offer such a solution or reply.
I then opened Mozilla Firefox browser instead of Windows Explorer, HTC.com, Sync Manager and was able to download the program with no hassle.
I then run the program on my Windows 8 and it worked perfect.
I would suggest HTC train, replace or appoint innovative support staff that know what they do and that do justice to their wonderful products.
Hope this help those who battle with Sync & W8.
Everybody berates Microsoft, but the effort the put into compatibility is beyond the call of duty.
stfu
BenPope said:
Everybody berates Microsoft, but the effort the put into compatibility is beyond the call of duty.[/QUOTE
Click to expand...
Click to collapse
New drivers available on HTC website with htc drivers v4.xx , works on windows 8 (not sure if requires compa. mode or not)
Hi, My HTC Desire 816 is about 2 weeks old. I've had problems connecting the device to my personal computer (running Windows 7). I've reinstalled HTC Sync Manager several times, turned on USB Debugging, and even switched cables and ports but to no avail. When I try to update the driver, Windows faces an error saying it's unauthorized to install the driver for the device. However, the device connects perfectly to my office laptop also running Windows 7. I am able to transfer files on that system but not on my personal computer. The HTC website also has been of no help, except for asking to reinstall HTC Sync Manager. Please help. Thank You.
me too, need help
Tethering & Internet Pass Through
I have installed the latest version of HTC Sync Manager for my Desire 816 on Windows 7 and tried it on Windows XP as well.
When I connect my device for the first time after that,the drivers install automatically.
My system is recognizing the phone as a mass storage device.
But when I select the 'Internet pass through' connection type, it doesnt connect and after some time gives the error as
"Either you dont have the latest HTC drivers or ,,,,,,,,,,,,,,please get latest drivers by intalling latest HTC sync manger from the website"
I have tried to uninstall and re-install the HTC sync manager several times but had no success with Internet Pass through.
Might be the issue with the drivers,cant understand the reason.
Can anyone help me out with this.
I have also the same problem.
StarKnife said:
Hi, My HTC Desire 816 is about 2 weeks old. I've had problems connecting the device to my personal computer (running Windows 7). I've reinstalled HTC Sync Manager several times, turned on USB Debugging, and even switched cables and ports but to no avail. When I try to update the driver, Windows faces an error saying it's unauthorized to install the driver for the device. However, the device connects perfectly to my office laptop also running Windows 7. I am able to transfer files on that system but not on my personal computer. The HTC website also has been of no help, except for asking to reinstall HTC Sync Manager. Please help. Thank You.
Click to expand...
Click to collapse
I am pretty sure that you guys have already tried all those, but just wanted to remind you all again as a benefit of doubt. HTC sync manager will install the required drivers usually, but in some cases due to firewall or any antivirus systems within our computer, only few files will get installed and other will get blocked. The best way to tackle this problem is to follow the below steps
1. Uninstall the HTC related drivers if installed partially previously.
2. Reboot the system - which is must
3. Then turn of your firewall or internet security or antivirus on your computer for 10 min or more
4. Connect the HTC 816 to computer using the different USB port that is not used before. (Every new USB port needs installing drivers. So hopefully this might help)
5. Install the HTC sync manager
Hopefully it should recognise. If not, try following the same steps with different USB cable.
Hit thanks if I helped you so that I will know the above steps worked for you guys too as they did work for me personally. All the best.
Hi mates, my HTC One M8 is working well with its ViperOne M8 5.0.2, but I have a big problem suddenly appeared 7/10 days ago, that I haven’t still solved.
It’s impossible for my PC (any of my PC, I have 2) to recognize my HTC M8, then to accesso to its memory then to move files from/to. Impossible.
I tried all, I even tought that was a problem of Windows 8.1 so I tried to change/install new drivers, than to install whole Windows again, than I updated my PC even to Windows 10, hoping that this could help.. but all was useless. As everyone suggests, I installed every time HTC Sync, removing HTC Sync itself to leave only drivers… but nothing helped me.
Everytime I plugged my phone to PC, the usual bad sound informed me that a unknown device was connected…. what else can I do?
I really really don’t know what else can I do… I repeat, now I have window 10 home 64 bit on my notebook, and M8 with viperOne M8 ROM 5.0.2….
I even tried connection to another USB port, tried with another data cable, downloaded official or "alternative" HTC drivers... no improves.
sidelait said:
Hi mates, my HTC One M8 is working well with its ViperOne M8 5.0.2, but I have a big problem suddenly appeared 7/10 days ago, that I haven’t still solved.
It’s impossible for my PC (any of my PC, I have 2) to recognize my HTC M8, then to accesso to its memory then to move files from/to. Impossible.
I tried all, I even tought that was a problem of Windows 8.1 so I tried to change/install new drivers, than to install whole Windows again, than I updated my PC even to Windows 10, hoping that this could help.. but all was useless. As everyone suggests, I installed every time HTC Sync, removing HTC Sync itself to leave only drivers… but nothing helped me.
Everytime I plugged my phone to PC, the usual bad sound informed me that a unknown device was connected…. what else can I do?
I really really don’t know what else can I do… I repeat, now I have window 10 home 64 bit on my notebook, and M8 with viperOne M8 ROM 5.0.2….
Click to expand...
Click to collapse
may be this would help:
install usb universal driver.
htc usb latest driver.
then restart.
and then
go to bootloader, then connect usb to pc then connect to mobile htc m8. this will automatically install the android driver 1.0. after this may be your problem will solve.\
you can find on google how to goto bootloader.
if not success to go boot loader.
then try this
connect usb to pc.
then press power for 10 or 30 sec untill your phone completely turns off.
then press power + usb down then after 1 sec connect usb to mobile.
this will goto bootloader.
Thanks mate, I'll try!