Develop Bugs

T-mobile Dash unlock sim help me

I need tool or soft unlock sim for T-mobile Dash help me pls

mt-mobile said:
I need tool or soft unlock sim for T-mobile Dash help me pls
Click to expand...
Click to collapse
If you want to SIM unlock your phone you can use one of two ways:
1) If you're a T-Mobile customer and your account has been in good standing as of the last 90 days--you can call Customer Care. Just tell them you'd like your SIM unlock code. They'll ask for your IMEI (just type *#06# to get it). This is FREE of charge.
2) You can go to imei-check.com and pay about $30-something dollars to get your phone SIM unlocked and CID unlocked.

Rip Syntaxx said:
If you want to SIM unlock your phone you can use one of two ways:
1) If you're a T-Mobile customer and your account has been in good standing as of the last 90 days--you can call Customer Care. Just tell them you'd like your SIM unlock code. They'll ask for your IMEI (just type *#06# to get it). This is FREE of charge.
2) You can go to imei-check.com and pay about $30-something dollars to get your phone SIM unlocked and CID unlocked.
Click to expand...
Click to collapse
thank but not free

you didnt day you needed free. but the only free way is to call tmobile with an account that has been in good standing for 90 days and ask.

T-mobile device unlock app not working

So I called tmobile and requested my gs6e to be unlocked. I got the email that the unlock is ready with instructions on how to use the tmobile device unlock app. But it keeps saying, "Unlock Failed". I called csr and they don't have a clue why it's not working and told me I could exchange it for another phone. Apparently, they cannot give an unlock code to enter and I have to go through their app to unlock.
Curious, has anyone successfully used the Tmobile device unlock app to unlock their gs6e yet?

I have had 2 emails saying I am good to unlock the phone and the app won't let me unlock. I am as frustrated as you. Do you have a plan with tmobile? I am wondering if I need to use a existing tmobile nano sim with a data plan since I don't have one and am doing pay as you go

I got mine unlocked!
I had $100 in a prepaid account. App didn't work for 4 days. I called tmobile and asked for a supervisor who did the override.
Ran the app and immediately was unlocked. They wanted a 14 day period for the return window, and said they couldn't do any more
I asked for the supervisor and it was done in seconds. I'm on at&t, working as expected

stu5797 said:
I have had 2 emails saying I am good to unlock the phone and the app won't let me unlock. I am as frustrated as you. Do you have a plan with tmobile? I am wondering if I need to use a existing tmobile nano sim with a data plan since I don't have one and am doing pay as you go
Click to expand...
Click to collapse
Yes I have the $50 plan with 1gb lte with tmobile. I'm also a new customer and haven't reached the 14 days window yet. Got the phone only 4 days. Maybe that has something to do with it.
Sent from my SM-G925T

Does the device unlock app works on WIFI?
I'm outside the US and the unlock email they send says: "must be connected to the internet via a cellular network in order to complete the steps"
Since I'm prepaid there is no data roaming so it will be impossible for me to connect to a data network.
Has anyone tried to unlock over wifi? or outside the US?
Thanks!

anakin182 said:
I'm outside the US and the unlock email they send says: "must be connected to the internet via a cellular network in order to complete the steps"
Since I'm prepaid there is no data roaming so it will be impossible for me to connect to a data network.
Has anyone tried to unlock over wifi? or outside the US?
Thanks!
Click to expand...
Click to collapse
The app itself does need to be connected to the T-Mobile cell tower during the unlock process. However, T-Mobile should still provide you with the unlock code. I unlocked mine with an unlocked code provided by the T-Mobile Customer Service Agent. Ask the agent for the code, plug in another SIM card and unlock. Don't use the app.

LTE-X said:
The app itself does need to be connected to the T-Mobile cell tower during the unlock process. However, T-Mobile should still provide you with the unlock code. I unlocked mine with an unlocked code provided by the T-Mobile Customer Service Agent. Ask the agent for the code, plug in another SIM card and unlock. Don't use the app.
Click to expand...
Click to collapse
Thanks! I think then my issue is the 14days. I have called Tmobile 3 times today and all the supervisors told me that they are not able to take out the 14 days restriction. They elevated the issue to the unlock department to request the code without the app.
How did you introduced the code? did you use the: #7465625*638*# command? I received a code from cellunlock it works if I don't have a sim card on the phone "unlock successful" but as soon as I put a new sim and the device is restarted it says again that the sim card can't be recognized.

I called tmobile and they escalated unlock issue to a supervisor but I was also told the same restriction about the 14 days before they can do an override to unlock

cclhuzhou said:
I asked for the supervisor and it was done in seconds.
Click to expand...
Click to collapse
Can you share more details? What did you say to them? Curious how you were successful or very lucky. [emoji3]

Ok, I successfully unlocked my T-Mobile Galaxy S6 with the app, heres the steps I took to achieve this,
1. paid the phone off in full
2. paid 2 months ahead on my plan
3. contact customer support via chat and had the rep put an unlock request in
4. waited for about 12 hours and I got my unlock email explaining how to use the unlock app
5. multiple attempts of unlocking with the app was met with failure
6. called T-Mobile tech support (make sure you ask for tech support, customer care has no idea what there doing) and explained to them you received the unlock email and the app was not working
7. heres the hard part, your going to be on the phone with tech support for about a half hour while they try to understand why a phone cant be unlocked with an unlock code (its like these people are unaware of how these phones work), you have to just hold out and play dumb the entire time. they will eventually transfer you to the unlock department and youll be done in about 30 secs
I now have a fully unlocked phone working on AT&T. Feel free to ask me any more questions.

Cozzeck said:
Ok, I successfully unlocked my T-Mobile Galaxy S6 with the app, heres the steps I took to achieve this,
1. paid the phone off in full
2. paid 2 months ahead on my plan
3. contact customer support via chat and had the rep put an unlock request in
4. waited for about 12 hours and I got my unlock email explaining how to use the unlock app
5. multiple attempts of unlocking with the app was met with failure
6. called T-Mobile tech support (make sure you ask for tech support, customer care has no idea what there doing) and explained to them you received the unlock email and the app was not working
7. heres the hard part, your going to be on the phone with tech support for about a half hour while they try to understand why a phone cant be unlocked with an unlock code (its like these people are unaware of how these phones work), you have to just hold out and play dumb the entire time. they will eventually transfer you to the unlock department and youll be done in about 30 secs
I now have a fully unlocked phone working on AT&T. Feel free to ask me any more questions.
Click to expand...
Click to collapse
Do they really transfer you to the unlock department? they keep telling me that they can only reach the unlock department via email and there is no way the can transfer me, give me an email or call this department. I keep receiving the email to unlock the device but since I'm inside the 14 days remorse period I'm unable to unlock. Any recommendation on how should I get in contact with the unlock department?
Thanks!

Was told the same thing about the 14 days restriction. Curious how to get to talk to the unlock dept

nyknight77 said:
Was told the same thing about the 14 days restriction. Curious how to get to talk to the unlock dept
Click to expand...
Click to collapse
anakin182 said:
Do they really transfer you to the unlock department? they keep telling me that they can only reach the unlock department via email and there is no way the can transfer me, give me an email or call this department. I keep receiving the email to unlock the device but since I'm inside the 14 days remorse period I'm unable to unlock. Any recommendation on how should I get in contact with the unlock department?
Thanks!
Click to expand...
Click to collapse
Yeah, they guy I talked to said he was the guy in charge of the unlocks for the galaxy s6, guess I got lucky. And I still have 4 days left on my remorse period so whoever told you that was blowing smoke.

LTE-X said:
The app itself does need to be connected to the T-Mobile cell tower during the unlock process. However, T-Mobile should still provide you with the unlock code. I unlocked mine with an unlocked code provided by the T-Mobile Customer Service Agent. Ask the agent for the code, plug in another SIM card and unlock. Don't use the app.
Click to expand...
Click to collapse
T-mobile keep telling me that there is no unlock code for my device, that the only way to unlock is connected to a DATA network in the US. They are telling me that I will need to send my phone back to the US. Were you really able to unlock it with a code? how did you even enter the code? Thanks.

How to Enter Unlock Code for TMOBILE USA (Galaxy S6 / S6 EDGE)(G920T / G925T)
I think this is what everyone is looking for right?
Or at least hoping for someone to tell them that it's possible to Unlock TMOBILE USA Galaxy S6 / S6 EDGE (G920T / G925T)
I have about 5pcs of TMOBILE USA Galaxy S6 EDGE (G925T) and trying to unlock as well.
Already purchased only (One) Unlock Code to try one of the 5pcs of TMOBILE USA Galaxy S6 EDGE (G925T):
This is what I found online this morning: (SEE LINK BELOW)
https://blog.unlockbase.com/unlock-samsung-galaxy-s6-tmobile-usa/
I guess it's plain and simple way to say.
TMOBILE USA Galaxy S6 EDGE (G925T) has a CUSTOM FIRMWARE that prevent the "SIM NETWORK UNLOCK PIN" box from popup so you can Enter Unlock Code.
===================================================
The way around this is: (SIMILAR LIKE: TMOBILE GALAXY AVANT)
Use Newest ODIN-Flash-MetroPCS Firmware (S6 / S6 EDGE)
Reboot
Then "SIM NETWORK UNLOCK PIN" box will popup
Enter "Unlock Code"
REFLASH back with ORIGINAL TMOBILE USA STOCK FIRMWARE.
Enjoy.... (Will Remain Unlock)
I CANNOT verify this method just yet because METROPCS Firmware for Galaxy S6 EDGE is NOT AVAILABLE yet.
I will confirm this once I get my hand on METROPCS Firmware for the S6 EDGE.
Can someone with TMOBILE GALAXY S6 (G920T) test out this method and confirm ?
Hopefully this will calm or make it a good news for everyone with TMOBILE USA Galaxy S6 / S6 EDGE.
Cheers !

This appered yesterday. The site says that we check later for the rom for S6 Edge, as you said.
I am one of those waiting for the rom, just to try it. Hope we can confirm or denied this later.

dtkool said:
I think this is what everyone is looking for right?
Or at least hoping for someone to tell them that it's possible to Unlock TMOBILE USA Galaxy S6 / S6 EDGE (G920T / G925T)
I have about 5pcs of TMOBILE USA Galaxy S6 EDGE (G925T) and trying to unlock as well.
Already purchased only (One) Unlock Code to try one of the 5pcs of TMOBILE USA Galaxy S6 EDGE (G925T):
This is what I found online this morning: (SEE LINK BELOW)
https://blog.unlockbase.com/unlock-samsung-galaxy-s6-tmobile-usa/
I guess it's plain and simple way to say.
TMOBILE USA Galaxy S6 EDGE (G925T) has a CUSTOM FIRMWARE that prevent the "SIM NETWORK UNLOCK PIN" box from popup so you can Enter Unlock Code.
===================================================
The way around this is: (SIMILAR LIKE: TMOBILE GALAXY AVANT)
Use Newest ODIN-Flash-MetroPCS Firmware (S6 / S6 EDGE)
Reboot
Then "SIM NETWORK UNLOCK PIN" box will popup
Enter "Unlock Code"
REFLASH back with ORIGINAL TMOBILE USA STOCK FIRMWARE.
Enjoy.... (Will Remain Unlock)
I CANNOT verify this method just yet because METROPCS Firmware for Galaxy S6 EDGE is NOT AVAILABLE yet.
I will confirm this once I get my hand on METROPCS Firmware for the S6 EDGE.
Can someone with TMOBILE GALAXY S6 (G920T) test out this method and confirm ?
Hopefully this will calm or make it a good news for everyone with TMOBILE USA Galaxy S6 / S6 EDGE.
Cheers !
Click to expand...
Click to collapse
Try this #7465625*638*# then enter your unlock code see if it works

thatotherguy.. said:
Try this #7465625*638*# then enter your unlock code see if it works
Click to expand...
Click to collapse
It won't, I tried this and it will tell you successful but then when you rebott your back to square one

Yep, this code + Unlock Code = NOT WORKING
#7465625*638*#
Already tested or tried that code or all the known working code.... [Seem like it's all BLOCKED or NOTHING Happens]

https://blog.unlockbase.com/unlock-samsung-galaxy-s6-tmobile-usa/
we are getting close!!!!!!!

Unlocking Moto Z 2 Force - Tmobile

Hi Everyone,
I've seen some posts about unlocking this but I'm curious as to whether I can unlock a T-Mobile branded phone purchased outright that has never been activated.
What have you all found to be the easiest way to unlock it? I've already reached out to TM via FB to no avail.
Let me know what you guys think.
Thanks!

Bootloader unlock is done via Motorola. To unlock your device for all carriers you must actively use the phone for 7 days. If you can't unlock it yourself after 7 days using the builtin app, then go in to a store. They can call in and help get it unlocked, but only after you've used the phone for 7 days.

papadelogan said:
Bootloader unlock is done via Motorola. To unlock your device for all carriers you must actively use the phone for 7 days. If you can't unlock it yourself after 7 days using the builtin app, then go in to a store. They can call in and help get it unlocked, but only after you've used the phone for 7 days.
Click to expand...
Click to collapse
Ok, that is my question.
The phone is brand new - no sim. I'm trying to get it to a prepaid wireless service and need it unlocked to do so. What you're saying is that I would need to activate it for 7 days for the bootloader to work, correct?
Tmobile themselves offer unlocking but only after 40 days of service which is a no go in my current situation.
Thanks again for any help. No other programs or apps out there that can unlock it more quickly without the amount of work?
You guys are awesome!

ponzpo said:
Ok, that is my question.
The phone is brand new - no sim. I'm trying to get it to a prepaid wireless service and need it unlocked to do so. What you're saying is that I would need to activate it for 7 days for the bootloader to work, correct?
Tmobile themselves offer unlocking but only after 40 days of service which is a no go in my current situation.
Thanks again for any help. No other programs or apps out there that can unlock it more quickly without the amount of work?
You guys are awesome!
Click to expand...
Click to collapse
No. You are matching the two things together. Let me be a little bit simpler about this. All use different paragraph so you don't get confused.
BOOTLOADER unlock can be done about 1 minute after you buy the phone. You contact Motorola directly. Search this forum and you'll get tons of information on it
CARRIER Unlocking a T-Mobile phone to be able to use with any carrier can be done after 7 Days of use on a T-Mobile plan. If they recently bumped it up to 40 and that's what customer service told you, then go with that. I've been with them for a few years now and only needed 7 days, but then I was in the store working with one of the sales people and they called in about it. I may have gotten special consideration given the amount of time my wife has had an account with T-Mobile, but I did a carrier unlock after only 7 days.
Sent from my Moto Z (2) using Tapatalk

I picked up a New tmo z2 force and started it with prepaid. The prepaid balance has to be at least 100$ and active for 14 days before they will unlock it.

noXcape said:
I picked up a New tmo z2 force and started it with prepaid. The prepaid balance has to be at least 100$ and active for 14 days before they will unlock it.
Click to expand...
Click to collapse
Is that T-Mobile specific prepaid?
Sent from my Moto Z (2) using Tapatalk

Yes. Tmo prepaid
Also that's what the tmo rep told me. I still have like 10 days to wait...so I'll report back when it's done
Decided to call and try my luck with another rep. They escalated the unlock for me and did it with the hour.
Unlock app says permanently unlocked now!

You don't need to have it 7 days or whatever. Buy the phone full price, insert the tmobile sim, boot up and carrier unlock right away with the unlock app. Bootloader unlock is with motorola. That's it.

First, you need to activate your phone with a T-Mobile SIM card (you don't need to possess the SIM card, you can even borrow one for a few minutes) and a non-T-Mobile SIM to check if the phone is network locked.
You can check by following these steps:
1. Insert the “non-accepted SIM card” on the phone (Please check if your new SIM Card is activated, if not contact your Mobile Operator in order to activate it).
2. Wait for the phone to load
3. Insert the SIM’s PIN code (4 digits), if asked.
4. Read the message your phone displays, if you need the unlock code or to unlock via the Device Unlock App.
Mod Edit
Based on the message you have, you can contact T-Mobile again and ask them to unlock. Or you can use a third party unlocking service.

RossTeagan said:
First, you need to activate your phone with a T-Mobile SIM card (you don't need to possess the SIM card, you can even borrow one for a few minutes) and a non-T-Mobile SIM to check if the phone is network locked.
You can check by following these steps:
1. Insert the “non-accepted SIM card” on the phone (Please check if your new SIM Card is activated, if not contact your Mobile Operator in order to activate it).
2. Wait for the phone to load
3. Insert the SIM’s PIN code (4 digits), if asked.
4. Read the message your phone displays, if you need the unlock code or to unlock via the Device Unlock App.
Mod Edit
Click to expand...
Click to collapse
This doesnt work.. It says unlock failed.. tried permanent and temporary. Tmobile says theres an unpaid balance but the phones imei is not lost or stolen. The way to request an unlock is the previous owner and the imei # has to make a request. ugh and theres some dude who says he can do it for a fee (clean the imei) im trying to use this on metro and cannot because of the whole tmobile unpaid balance bullcrap

Correct me if I'm wrong. No T-Mobile phone is eligible for unlock unless it's paid off in full and remained on the network for 45 days after. I've unlocked plenty of them after they were paid off and this was almost always the case.

I unlocked my bootloader right after getting my phone. It's not paid off, as I upgraded via JUMP.

sabrdawg said:
I unlocked my bootloader right after getting my phone. It's not paid off, as I upgraded via JUMP.
Click to expand...
Click to collapse
Thinking the OP is talking about carrier unlock.

Check what your IMEI's status is in the T-Mobile network with their service here: https://www.t-mobile.com/verifyIMEI.aspx
Note that if the result doesn't with "Congratulations..." you might not be able to unlock your phone.

20degrees said:
Thinking the OP is talking about carrier unlock.
Click to expand...
Click to collapse
Ah, got it. It's tricky when "unlock" has multiple meanings, lol! In that case, no, you can't carrier unlock until your phone is paid off

I posted a similar question before I realised there was a thread already on this topic. Can anybody confirm that if you buy a tmo version from Motorola, then what are the conditions for having it unlocked? Is it $100 credit balance (for me that would add $100 to the cost) or immediately on insertion of a TMO SIM or some other conditions? Does anybody have any experiences they can report? Thanks

I can tell you I just tried getting a tmobile variant unlocked (375 outright, I have AT&T) and had a buddy with a tmobile account make the purchase and put his active sim in it and they would not unlock it. Stated it had to be on tmobile network for 40 days. He called multiple times and argued it's already paid off but they wouldn't budge. So I returned it. Had to eat a 50 fee for returning it. I chalk it to a lesson learned.

I was going to buy the phone from the Motorola website for $500 so $375 is a good deal. The problem is while I have a tmobile SIM card on a prepaid account I don't live in the US and while I'm travelling there soon I won't be on the network for 40 days. so I guess it won't be unlockable while I'm there and certainly not once I'm gone.
I wonder what the unlocking Services online are like? Has anybody had any experiences to relate

lchiu7 said:
I was going to buy the phone from the Motorola website for $500 so $375 is a good deal. The problem is while I have a tmobile SIM card on a prepaid account I don't live in the US and while I'm travelling there soon I won't be on the network for 40 days. so I guess it won't be unlockable while I'm there and certainly not once I'm gone.
I wonder what the unlocking Services online are like? Has anybody had any experiences to relate
Click to expand...
Click to collapse
There is also a temp unlock through the unlock app. Still fully sim unlocked but for only a short time. Then if you do come back to the US for 40+ days you can try for the permanent unlock.
Sent from my Moto Z (2) using XDA Labs

OK _ just got off both a phone call and chat session with TMO support. Basically the phone has to be on their network for 2 billing cycles and then you can call them to unlock it. That applies even apparently to the $3/month plan. I do have somebody who could do that but they would have to send the phone to me and I am not sure you can do that with its LiOn battery inside.

at&t xt2071-2 unpaid case unlock

Hello,
Bought Razr 5g at&t, have unpaid case lock USA.
live outside usa, so if unlock no problem for me or operator.
have bought unlock service several times on ebay, on some websites but they can not unlock.
what can i do? find another services to unlock or wait maybe after some time it will be more easy to get codes? which trusted websites or ebay service you know?

I know I'm replying pretty late to this however we are not the only ones that have looked into this subject. If the Motorola RAZR 5g is from att and you just got it att will not let you sim unlock until after a year of service with the device ce. After a year you can request a sim unlock and will email you a code for free to unlock it. I've done it yesterday without a hitch. If you purchased the device from somebody from online then you may try calling att customer service explaining that you want to unlock the sim for a different service and they may or may not unlock. If the device is reported lost or stolen then obviously they will deny the request. When I bought my RAZR 5g I also tried unlocking websites and failed. I received a code however the code did not work at all. Remember to many attempts and it will lock you out. Unfortunately their is no website that can unlock it without the carrier permission

Question Alternative to sim unlock code from Tmo Twitter

Hey everyone,
My wife got her p6p today from Tmo. She is from another country ( she has none of her family here in the US and is planning to go see them end of this year or early next year) and asked Tmo in the store about sim unlocking her phone and they seemed hesitant, referring us to Tmo Twitter. Back in 2018 I used Tmo Twitter to request a sim unlock code and got it quickly, however I no longer have any social media accounts and am wondering what other resources I can reach out to to get the sim unlock?
Thank you in advance.

ozzmanj1 said:
Hey everyone,
My wife got her p6p today from Tmo. She is from another country ( she has none of her family here in the US and is planning to go see them end of this year or early next year) and asked Tmo in the store about sim unlocking her phone and they seemed hesitant, referring us to Tmo Twitter. Back in 2018 I used Tmo Twitter to request a sim unlock code and got it quickly, however I no longer have any social media accounts and am wondering what other resources I can reach out to to get the sim unlock?
Thank you in advance.
Click to expand...
Click to collapse
You can utilize the chat feature on the website when logged into your T-Mobile account. You will not need an unlock code. Once they unlock the sim, you'll or she'll be able to unlock the bootloader. Make sure they do a permanent unlock. Hope it helps.

phaino00 said:
You can utilize the chat feature on the website when logged into your T-Mobile account. You will not need an unlock code. Once they unlock the sim, you'll or she'll be able to unlock the bootloader. Make sure they do a permanent unlock. Hope it helps.
Click to expand...
Click to collapse
Thank you!