Latest update left my wifes phone with a black screen - Samsung Galaxy A70 Questions & Answers

After the last OTA update on my wife's phone (705MN) the screen suddenly got real buggy and then after a day or so it went completely black.
We have tried all of the things shown to get it to reboot, etc but nothing helps.
Cannot connect to the phone through ODIN because we cannot get it into download mode.
Any ideas?

That might be screen cracked inside

My wife a70 also went into black screen.
Actually its not the first time.
I cleared cache last week, because the screen wont turn on and stay black sometimes.
Now its black and not turning on too.
I am trying to get it to clear cache or download mode

to go into download mode you need to connect your device to laptop and directly press and hold both volume up and down together at the same time, i got the exact same problem a month ago for my device, i had to bring it back to samsung repair center, hope it help.

Related

[Q] Soft Bricked or Hard Bricked? (Please, PLEASE help!!!)

I have a SPH L710 galaxy s3 (sprint). I recently flashed a Rom called hyperdrive 4.1.2 that was on it's RLS11. following the instructions (factory reset x2, wipe cache, wipe dalvik, wipe system), I then picked the features i wanted in the built in aroma installer and let the rom flash. When it was done I noticed i kept getting the message "the process com.android.phone has stopped". So i performed a clean install of my previous Rom which was Liquid Smooth.
A day or two later I noticed hyperdrive has released it's RLS 12, so i decided to give it another try. This time there was an option in the aroma installer for developer picks so i selected that, thinking my previous attempt i may have picked conflicting files in the aroma installer. The Rom worked fine for about a day. Then the next day while it was charging after the battery have completely died the night before. I noticed the phone had rebooted on its own, then it started going into a boot loop. I did a battery pull, and i noticed when i put it back in, before i could even hold the buttons to get it into recovery mode or download mode, the phone would vibrate and turn on by itself, without me pressing any buttons at all. After some trying i was able to have the buttons held so when i inserted the battery, i was already holding the buttons to try to get to recovery. When I did this it would say it was about to go into recovery, then the screen would go black. The same thing when I tried getting it into download mode, It would show the download mode screen, then go to a black screen. I Then did some research, after seeing no one else really having this problem, and noticing that since it was still seeing boot screens before the black screen, it shouldn't be a hard brick.
I decided to order a USB jig for my phone that came today. When inserted the battery with the usb jig the phone still turned on by itself, but it was able to go to download mode and it stayed at the screen. I used odin 3.07 to flash SPH-L710_MD4_1130792_Rooted_Nodata, which was a tar file you would use if you wanted to keep your user data. It took 10 minutes to flash but everything seemed to be a success, it rebooted my phone and everything seemed to be working fine. After about 20 minutes of my phone being plugged back into a charger and i was halfway through with downloading an app from the android market where out of nowhere my phone temporarily froze and then rebooted, to where it will show the samsung screen, then the samsung galaxy s3 screen, then just goes to a black screen. Now even with the USB jig, it will still power on by itself as soon as a place in the battery, go directly to download mode, but then go to a black screen within 3-4 seconds before i can do anything.
Has anyone ever encountered anything like this before? At first i thought it might be a stuck power button, but when I was able to flash through download mode with the USB jig that first time it makes me think it is bricked. Any help or insight would be GREATLY appreciated.
dubbz84 said:
I have a SPH L710 galaxy s3 (sprint). I recently flashed a Rom called hyperdrive 4.1.2 that was on it's RLS11. following the instructions (factory reset x2, wipe cache, wipe dalvik, wipe system), I then picked the features i wanted in the built in aroma installer and let the rom flash. When it was done I noticed i kept getting the message "the process com.android.phone has stopped". So i performed a clean install of my previous Rom which was Liquid Smooth.
A day or two later I noticed hyperdrive has released it's RLS 12, so i decided to give it another try. This time there was an option in the aroma installer for developer picks so i selected that, thinking my previous attempt i may have picked conflicting files in the aroma installer. The Rom worked fine for about a day. Then the next day while it was charging after the battery have completely died the night before. I noticed the phone had rebooted on its own, then it started going into a boot loop. I did a battery pull, and i noticed when i put it back in, before i could even hold the buttons to get it into recovery mode or download mode, the phone would vibrate and turn on by itself, without me pressing any buttons at all. After some trying i was able to have the buttons held so when i inserted the battery, i was already holding the buttons to try to get to recovery. When I did this it would say it was about to go into recovery, then the screen would go black. The same thing when I tried getting it into download mode, It would show the download mode screen, then go to a black screen. I Then did some research, after seeing no one else really having this problem, and noticing that since it was still seeing boot screens before the black screen, it shouldn't be a hard brick.
I decided to order a USB jig for my phone that came today. When inserted the battery with the usb jig the phone still turned on by itself, but it was able to go to download mode and it stayed at the screen. I used odin 3.07 to flash SPH-L710_MD4_1130792_Rooted_Nodata, which was a tar file you would use if you wanted to keep your user data. It took 10 minutes to flash but everything seemed to be a success, it rebooted my phone and everything seemed to be working fine. After about 20 minutes of my phone being plugged back into a charger and i was halfway through with downloading an app from the android market where out of nowhere my phone temporarily froze and then rebooted, to where it will show the samsung screen, then the samsung galaxy s3 screen, then just goes to a black screen. Now even with the USB jig, it will still power on by itself as soon as a place in the battery, go directly to download mode, but then go to a black screen within 3-4 seconds before i can do anything.
Has anyone ever encountered anything like this before? At first i thought it might be a stuck power button, but when I was able to flash through download mode with the USB jig that first time it makes me think it is bricked. Any help or insight would be GREATLY appreciated.
Click to expand...
Click to collapse
How long did you let it set on the black screen because it takes a while to boot up the first time after flashing a ROM.
GiantJay said:
How long did you let it set on the black screen because it takes a while to boot up the first time after flashing a ROM.
Click to expand...
Click to collapse
Well i just placed the battery back in, it started on it's own without my pressing anything again, and i've been timing the last 5 minutes. but it seems like it will stay a black screen indefinitely. unless i remove the back of the phone, or snap it back into place, or any kind of micro impact movements it seems, when I do that it vibrates like it's first being turned on, and shows the samsung screen, then the samsung galaxy s3 screen, then it will go black again.
See if your adb on your computer can recognize the phone while it's stuck on the black screen. You might be able to push a Rom or recovery over using that.
Sent from my SPH-L710 using xda app-developers app
You may want to just start fresh and lose your data with a different stock file. That kinda happened to me before on the gs2 and I found better results with a 100% fresh start. The no data always left me with a hangup or two after getting the phone to boot.
Sent from my SPH-L710 using Tapatalk 2
topherk said:
See if your adb on your computer can recognize the phone while it's stuck on the black screen. You might be able to push a Rom or recovery over using that.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Not picking it up on adb.
dante32278 said:
You may want to just start fresh and lose your data with a different stock file. That kinda happened to me before on the gs2 and I found better results with a 100% fresh start. The no data always left me with a hangup or two after getting the phone to boot.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
After the first odin flash i was thinking the same thing. But that's the thing, it won't stay on the download mode screen long enough for me to even try to flash anything else through odin. I'm also noticing when connected to the charger, if i make a slight impact against the phone with my palm, the screen will briefly show the battery icon as if the phone is charging when it is turned off, then the screen will go black again. When it is unplugged, is when it will show the samsung screen, then the samsung galaxy s3 screen, then go black again.
That's weird...sounds like something is loose. Any kind of recent impact damage to the phone? Dropping it, throwing it at your cat, anything like that?
To me it sounds like maybe your power button is stuck "down"
If you didn't know, the power button has a fail safe reboot that happens after holding for about 10 seconds. So no matter what, if you phone is frozen or whatever, holding power more than 10s will cause it to reboot. That would also explain why its turning itself on as soon as you pop in the battery.
toolegit said:
That's weird...sounds like something is loose. Any kind of recent impact damage to the phone? Dropping it, throwing it at your cat, anything like that?
Click to expand...
Click to collapse
not recently, and if it was ever dropped, it would be in it's case... But i had noticed that while it was in it's power glove case, sometimes i would have to use more than normal pressure on the power button to get the phone to respond. I was wondering if something was stuck, just haven't read anything like that happening to anyone, and when I used the jig the first time the screen stayed on.

reboots and corrupt display -intermittent

Ok, just want to know if anyone has any experience with any of these tabs exhibiting this behavior. I bought my wife a Samsung Galaxy Tab 3 8.0 (SM-T310) WiFi only. Soon as I got it I updated it to the latest factory version (4.4.2 I believe). Then when rebooting I noticed it would just keep going through the initial boot logo, black, and then the boot logo again. So I presed the power button 10 seconds then it booted fine. When using the unit sometimes it would randomly reboot. SEEMS like when turning the unit back on from sleep mode often. I did a factory reset on it via the settings the first time, but same problem. I did a second factory reset this time via the recovery menu, first wiping the cache partition then factory reset. I THOUGHT I figured it out that it was just the power button getting stuck because I was able to reproduce that behavior if I held in the power button when I though I just pressed it briefly normally. So I thought OK, this is ok I don't have to send it in for repair because it's just that the power button gets stuck sometimes. But then another issue appears. The display will get all lines in it without being able to read ANYTHING at all. Like there's a problem with the LVDS connection to it. I bought this from Newegg refurbished, but kept it away for over 30 days and gave it to my wife on her birthday. Now I'm going to try to send it in for repair/exchange via the 90 day refurbished product company support to some other company (http://www.consumerservicerefurbish.com/) but I was just wondering if anyone could chime in. I search here and google but couldn't find any mention of a corrupt display issue like the one that popped up last night. Really weird.
Mine from NewEgg works great. Definitely send it back. It has a hardware issue.

[q] screen is glitchy after dropping!

Two days ago, my T-Mobile Samsung Galaxy S3 dropped out of my coat pocket as i was running for the bus. I picked it up and saw the screen was cracked along the top left and bottom left hand side. Everything was working for the past two days and i figured i'll just wait till Christmas to get a new phone. This morning i took my phone off the charger and turned it on. The Samsung logo flashed, and then the boot animation for Slimrom (the custom rom i'm currently running on) flashed for about a second but then the screen went black. I did a battery pull but the weird thing is whenever i put my battery back in, even without touching the power button, it boots up by itself but then the screen goes black again. I can access TWRP and download mode but they both go black after a few seconds as well. I was able to successfully turn on my phone and have it fully function for about 15 minutes after putting it back on the charger, but it quickly blacked out again. It also keeps randomly booting up by itself which is weird. Im guessing this is a problem with the screen itself, but could it be a software issue because the device keeps booting up by itself? If it is the screen, will i have to buy a new one or is it not worth it? I've also tried using a different battery and i have the same issue so it can't be that. Any help is appreciated!
Sounds like an issue with the power button, it probably got stuck somehow either when you dropped it, or after you dropped it. Do a simple search for power button and you will find ways to fix it!
Holy crap i didn't even think of that! It makes total sense since every time i even tap my power button, even for just a second, it turns on. I've read around that clearing the cache or a factory reset could work. Is this true?
Unlikely, unless it's a software issue but it's always a possibility. Slam the phone against something to try to get the power button back into place, or open it up and try to see if you can fix it yourself, or replace it
The problem seems to be gone. I haven't had any issues for two days now. All i did was press the power button really hard multiple times. Thanks for you help man!

LG3 wont boot + Blue screen

Hello, i faced a serious problem this evening, just after i finished a call phone, the screen of the phone went Blue and then it went off, i started to put it on again and then it showed the screen with LG and then it went black no boot at all. i removed the battery and i tried again and still the same, so i tried to remove the battery and put it again and plug it with the computer, it went on with charging battery and then suddenly went to blue screen again.
So i tried to put the recovery mode with power down and on/off and it worked i got the recovery mode screen with factory reset but it was only with factory reset, i tried it and then i put yes and it reboot and then after LG screen, it went black again....
so i tried to put download mode with usb cable but it wont, always i got the blue screen. what should i do, where is the problem exactly for people who had the same problem ? the batterye ? the motherboard ?
anyone to help ? i changed the battery and it wasnt coming from it, and the phone showed others anormalies like sometimes u can charge the battery and you see the % and sometimes it goes blue screen and shut down. anyone had the same issue before ?
My LG G3 randomly started giving this problem for 3-4 days till it went completely bad. It just wouldn't get past the Blue Screen. Since I had to take a backup before taking any further action, I have been able to get it up and running for very short durations by keeping the cell phone in the freezer for an hour or so. Yes. I am not kidding. After it freezes, I can get it up on about 5th or 6th attempt. Sometimes even more. Be mindful that the battery is now showing a red humidity marker due to the freezer.
I am thinking of asking LG to repair it. What a piece of crap. Its only 18 months old for me.

P605 in need of some help.

Hi, hoping someone can help.
Having a major problem with my P605 (Hong Kong version), It just will not start up anymore.
Current State:
At the moment, with just the power button, it shows the samsung galaxy note 2014 logo. Then a few seconds later the startup sound will play. Then a few seconds later the samsung boot animation plays. Then once the animation stops and just displays the samsung logo, nothing else. It stays on that, and can stay on it for hours.
Note: The Samsung boot animation has a very pink hue to it, like the cyan and yellow are no longer there. More on that later.
With the Power + Home + Vol Up it says recovery mode is starting, then resets and boots as above.
With the Power + Home + Vol Down it goes into download mode no problem.
Background (Some of it may or may not be relevant, just putting it on here in case it is):
Up until a couple of weeks ago it was stock, but rooted JB (IIRC), then it was accidentally dropped (not by me). It is in a Trident Krakhen case, but that did not stop damage being done, the damage being the backlight stopped working. I followed a Youtube guide and removed/reinserted the ribbon. Put it back together and switched it on, and worked, sorted!
Now I thought as the seal of freshness has been popped, I may as well upgrade it to Lollipop so I can play Pokemon Go. As Lollipop has not been released for HK p605's I used the Irish (I think) firmware. Upgraded using Odin, no problem. So then I wanted root access, so I used the method described on XDA to root Lollipop using "CF-Auto-Root-lt03lte-lt03ltexx-smp605.zip". Again, flashed with Odin, no problem. But the root didn't take, a few programs randomly lost root access, others would not ask for access and just say the tablet was not rooted, etc. I reflashed the file at least 6 times to try and get it to take. Eventually it did.
Forward to the next day, I go to unlock my tablet and the screen has gone all pink, same as above, like Cyan and Yelow have gone. And a black shadow is over the left half of the screen. I restarted the tablet, colours came back, yay. All fine up until yesterday, the pink and shadow were back again. This was late at night while I was in bed, so not near the computer. I restarted the tablet. This time the pink stayed. OK, so I thought I will wipe the tablet back to factory and see if that helps (not done a wipe or anything else up until this point) so I try to go into recovery mode. It showed the logo and the little blue recovery text, then black screen, then normal boot logo and back into the OS. Tried a few times to get into recovery mode, but just kept resetting back to OS. So I told ROM toolbox to force a recovery restart, big mistake! It went into recovery boot loop. Just Galaxy Note 2014 entering recovery" then blank, repeat. No sound, nothing. I think that perhaps if I can turn it off, it may reset the whole thing, I put the tablet into download mode, then go to sleep. In the morning, the battery is dead. Great! Plug it in, instantly recovery boot loop. Fudge! From this point I don't know the battery level of the tablet, so that MAY be causing issues. I plug it into the PC to flash with Odin. Flashed stock lollipop, restarted, flashed stock bootloader, flashed CF auto root. Multiple times in each. Nothing seems to bring it out. The closest I got to something was the tablet telling me recovery was screwed and I needed to use Kies recovery. I left it plugged in for a few hours to try and build up some battery power, the PC does not provide enough power to charge, it makes the screen flicker rapidly when the battery is empty, but all the time while charging it is boot looping and the screen is on full brightness so I don't know how much I gained.
Finally flashed stock KK, and now it just hangs on the Samsung animation logo as above.
Is there anything I can do?
Does the pink hue and black shadow mean hardware is affected? The colours seem fine in download mode.
If anyone could help that would be great as I am scratching my head here.
EDIT 1: OK, I took the casing off, found that the little push on connector next to the usb connector had pried itself loose, I reattached it, and removed/reinserted the screen ribbon cable. All while the tablet was powered on (my old electronics teacher would have had a fit!). Restarted, the pink tinge has gone and the boot animation came up at the same time as the audio. Good signs. But still froze on the 'glow' effect. Tried recovery and YES it went into recovery, although the little android fell over with an exclamation mark over him. But still, progress. So now I am reflashing stock, will see how it goes.

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