Question about warranty/bootloader - Nubia Red Magic 5G / 5S Questions & Answers

So I most definitely unlocked the bootloader on my device, rooted it and all that jazz. The other day my screen got a crack down the middle just because it felt like it wanted to I guess. I unrooted, reflashed the stock rom and locked the bootloader. In fastboot, it doesn't say anything different from the first time I booted it, no tripped counter etc. My question is, will the technician be able to tell that i voided my warranty when I send it in to be repaired? Can he see something we can't?

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Root question

From day 1 i wanted to root my nexus, i haven't just encase bugs and stuff. Is root worth risking warranty right now?
You can always flash back to stock and lock the bootloader if rooting didn't appeal to you.
dtokarz said:
You can always flash back to stock and lock the bootloader if rooting didn't appeal to you.
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What he said.
Also, rooting and adding ROMs can fix any potential bugs that your phone might have.
And, the sooner you unlock your bootloader, in order to root, the better because unlocking the bootloader erases all your memory. After that, you can back up everything and its all good.
I heard apple has a way to check if you ever jail broke something, it's a possibility that android phones have that too right? Sooooo just locking the bootloader and taking to stock might not get you a new phone right? Or have people not had any problems about returning a previously rooted phone?
if you unlock the bootloader there will be an unlock icon on the splash screen.
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i dont think they can see if you rooted your phone. but if you unroot, and lock the bootloader, you will be fine.

[Q] How to relock bootloader to 'locked' not 'relocked'

Hi guys, i have a question, i want to return my phone for warranty and i've read this thread that if your bootloader is showing 'relocked' you cannot return the device for warranty.
I am here to ask if there is a way to make the bootloader show 'locked' bootloader instead of 'relocked'?
it would be GREATLY appreciated if you could help me. thanks!
for those who want to relock their bootloader can follow the instructions here
There is no way to do that ATM.
If the problem is the hardware issue, HTC should honor the warranty.
ckpv5 said:
There is no way to do that ATM.
If the problem is the hardware issue, HTC should honor the warranty.
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actually i'm looking to sell the phone, the phone have no issues whatsoever, but if the person i sell to wants to claim warranty, it may be an issue.
Not possible. When you got your unlock bin from HTC, it logged the device info. There gonna know right away it was tampered with.
rayford85 said:
Not possible. When you got your unlock bin from HTC, it logged the device info. There gonna know right away it was tampered with.
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so that means there is no option to claim warranty unless i pay for the 'fines' or charges that incur to repair my device?
zincsnow said:
so that means there is no option to claim warranty unless i pay for the 'fines' or charges that incur to repair my device?
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Correct. From what I've read, unlocking voids the warranty instantly (even tho htcdev says it "could" void your warranty) So any repairs are gonna cost you.
Sent from my HTC One X using xda premium
I saw this
kfasheldon said:
OK.. while trying to re-flash my phone after messing up, I tried to re-lock (fastboot oem lock) and it put up 3 messages, 1 succeed, 2 failed, on reboot of phone it read locked.
Yes!! Locked not re-locked ! I forgot I had not flashed stock recovery ! So triued to unlock, it worked but I could not flash stock recovery, failed, but I could re-lock with same LOCKED message, if I then went from HBoot to Fastboot I got a new menu SECURITY .. bellow locked a message SECURITY WARNING, if I select SECURITY menu then I get a new screen , KEYCARD failed, and reboots.
Anyway the LOCKED was enough to get the phone swapped as its two weeks old, any way after charging and attempting RUU again it locked on black HTC screen most times it booted.
Still maybe this menu holds a key to S-OFF, and maybe the relock failing can be replicated, it seems to have sent only 1 of 3 parts if the file across, so if you phone is bricked maybe you can give it a shot for htc service cover by part re-locking in some way.
http://dl.dropbox.com/u/7526938/IMAG0439.jpg
http://dl.dropbox.com/u/7526938/IMAG0384.jpg
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and was hoping we could make some headway on it.
I noticed you are on Vodafone Australia.
I spoke to multiple stores and service reps and each of them said the same thing, that merely unlocking the bootloader will not void your warranty with them assuming a hardware fault. They even allowing discussion of bootloader unlocking in their community forum.
They did say however that flashing custom roms and rooting will void your warranty as per usual and any damage caused as a result of overclocking or messing with voltages etc is not covered.
I don't know if that is any help, but they seem pretty good about it so long as you didnt cause any actual damage yourself
kylec said:
I noticed you are on Vodafone Australia.
I spoke to multiple stores and service reps and each of them said the same thing, that merely unlocking the bootloader will not void your warranty with them assuming a hardware fault. They even allowing discussion of bootloader unlocking in their community forum.
They did say however that flashing custom roms and rooting will void your warranty as per usual and any damage caused as a result of overclocking or messing with voltages etc is not covered.
I don't know if that is any help, but they seem pretty good about it so long as you didnt cause any actual damage yourself
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Unfortunately I bought it outright from All phones. Don't think they'll accept it. but never mind anymore, I sold my HTC one x. I put up a *phone has boot loader unlocked* note on the ad
Sent from my Samsung Galaxy S3

[Q] Getting Htc one x ready for warranty

Hey guys!
Ok, here's the case, I'm having troubles with my HOX, probably it's lcd or motherboard, the phone's screen won't wake up most of the time, and you can feel vibration while touching the screen which means it's working and you just can't see it.
I'm preparing the phone to send it back to warranty, flashing back the stock recovery, relocking the bootloader and flashing original firmware (downloading as we speak). The thing is, I'm quite worried the warranty will be void due the re-locked status in the bootloader and I'm wondering is it possible to get it to say locked again or is it possible to somehow intentionally brick the phone so they can't even get to see it was rooted and unlocked?
Any suggestion will be highly appriciated
Tux2609 said:
Hey guys!
Ok, here's the case, I'm having troubles with my HOX, probably it's lcd or motherboard, the phone's screen won't wake up most of the time, and you can feel vibration while touching the screen which means it's working and you just can't see it.
I'm preparing the phone to send it back to warranty, flashing back the stock recovery, relocking the bootloader and flashing original firmware (downloading as we speak). The thing is, I'm quite worried the warranty will be void due the re-locked status in the bootloader and I'm wondering is it possible to get it to say locked again or is it possible to somehow intentionally brick the phone so they can't even get to see it was rooted and unlocked?
Any suggestion will be highly appriciated
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I don't think it's possible to make it appear locked again. But when my HOX died I just handed it back in.
Nothing helpful but just sharing my experience.
Sent from my HTC One using Tapatalk 4
My colleague had problem with screen - with wake up. And when service saw relocked they told that it's related to the unlocked bootlader and installation of other software.... Warranty not void....
Sent from HOX with ARHD 31.x
*elmo* said:
My colleague had problem with screen - with wake up. And when service saw relocked they told that it's related to the unlocked bootlader and installation of other software.... Warranty not void....
Sent from HOX with ARHD 31.x
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I've had numberous e-mails with HTC staff via htc.com and they told me that they warranty is NOT void by unlocking the bootloader or flashing a custom rom. it IS void if you do something wrong and brick the device.
Although, If I were you i'd still return to stock.

What is the best way to root G4, whilst keeping it "friendly" for warranty claims?!?

What is the best way to root G4, whilst keeping it "friendly" for warranty claims?!?
Hi, forgive me if this thread isn't in the appropriate section.
I have a bit of rooting experience, haven't done much in a few years though, (knowing that there are now several ways to root devices), and have just picked up the G4.
Now I'd like to root the G4, but keep the stock rom, (6.0) and mainly will be just running xposed to edit and muck around with LG's ugly skin. I'd still like to be able to receive OTA updates, (even if the OTA update may remove my root,) as well as hopefully still be fine if I needed to return the device under warren.
I've been reading around and apparently you must unlock the bootloader in order to root for Marshmallow? If i were to still do this, could I keep the stock recovery at least, or if not, would I be able to easily revert to stock with a stock recovery and relock the bootloader?
Apologies for my ignorance, just trying to figure out if I should really be rooting or just chuck on Nova launcher and be happy with LG's offerings. Cheers
Keep it on a stock rom and if yoi have a carrier varient then try to not change the boot logo lol idk just a guess.
Jared_Anderson said:
Hi, forgive me if this thread isn't in the appropriate section.
I have a bit of rooting experience, haven't done much in a few years though, (knowing that there are now several ways to root devices), and have just picked up the G4.
Now I'd like to root the G4, but keep the stock rom, (6.0) and mainly will be just running xposed to edit and muck around with LG's ugly skin. I'd still like to be able to receive OTA updates, (even if the OTA update may remove my root,) as well as hopefully still be fine if I needed to return the device under warren.
I've been reading around and apparently you must unlock the bootloader in order to root for Marshmallow? If i were to still do this, could I keep the stock recovery at least, or if not, would I be able to easily revert to stock with a stock recovery and relock the bootloader?
Apologies for my ignorance, just trying to figure out if I should really be rooting or just chuck on Nova launcher and be happy with LG's offerings. Cheers
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Yes to reflashing stock rom
Yes to relocking the bootloader
So you are clear to make whatever modifications you want, you can always revert safely.
Vseprz said:
Yes to reflashing stock rom
Yes to relocking the bootloader
So you are clear to make whatever modifications you want, you can always revert safely.
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Once your bootloader is unlocked, you cannot relock it. Your device will always show a message saying "Bootloader unlocked" after turned on. Warranty is likely to be declined then. BTW: You have to get your unlock.bin file from lg, agreeing to void your warranty. So, even if you smash your screen and they cannot see the message, lg knows it is out of warranty.
penĀ² said:
Once your bootloader is unlocked, you cannot relock it. Your device will always show a message saying "Bootloader unlocked" after turned on. Warranty is likely to be declined then. BTW: You have to get your unlock.bin file from lg, agreeing to void your warranty. So, even if you smash your screen and they cannot see the message, lg knows it is out of warranty.
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Since when do you have to get the unlock.bin? We unlock from fastboot. Have you confirmed by trying to relock from fastboot? I read otherwise from another thread.
Furthermore, a quick search around indicates people who have unlocked and rooted have had their warranty honored despite software changes.
Vseprz said:
Since when do you have to get the unlock.bin? We unlock from fastboot. Have you confirmed by trying to relock from fastboot? I read otherwise from another thread.
Furthermore, a quick search around indicates people who have unlocked and rooted have had their warranty honored despite software changes.
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Unlock from fastboot is only possible after flashing said unlock.bin file, which can only be obtained by lg and is unique for each device. Furthermore, I had an unlocked, bootlooping h815 and lg refused warranty to me (in Germany). Got my phone replaced by my vendor on eu law which only applies if the defect strikes in the first six months.
So, while some people are lucky to have their phone repaired despite an unlocked bootloader, I'm really happy for them, but lg is not bound to repair it on warranty
penĀ² said:
Unlock from fastboot is only possible after flashing said unlock.bin file, which can only be obtained by lg and is unique for each device. Furthermore, I had an unlocked, bootlooping h815 and lg refused warranty to me (in Germany). Got my phone replaced by my vendor on eu law which only applies if the defect strikes in the first six months.
So, while some people are lucky to have their phone repaired despite an unlocked bootloader, I'm really happy for them, but lg is not bound to repair it on warranty
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Ah I see. You have a h815. I have a h811. Our process differs there.
Hmmm, thanks for the info guys. Its not from a carrier, i bought it outright. Seems like i might just have to keep it stock, its not too bad as is, guess ill just have to live with it. Thanks for the help though.
Jared_Anderson said:
Hmmm, thanks for the info guys. Its not from a carrier, i bought it outright. Seems like i might just have to keep it stock, its not too bad as is, guess ill just have to live with it. Thanks for the help though.
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At least you can root with locked bootloader
Not under marshmallow
You can do none of things you listed keeping it stock. First of all google change policy and in marshmallow you need to flash modified boot.img in order to flash custom recovery and/or to root it. As you know the bootloader has to be unlocked but there is no way to relock it. So sorry, but impossible.
People need to understand a simple thing.
You either mod your device and lose warranty or you keep it stock.
It's that simple. People worried about warranties and ota updates are on the wrong site.

ASUS's Stance on Warranties

I unlocked my bootloader several months ago, but now my SIM card readers (both of them) have gone out. I have no idea how, no water damage or anything like that has happened. They just stopped working. So I went complete stock firmware, locked bootloader, everything but I am still unable to take OTA updates like a new phone would be able to. I think this is because they banned my device from OTAs which I believe they do if you have messed with the device. I need to RMA my device so my question is would it be better to say that I didn't tamper with the device and run the risk of them finding out I did, which is pretty likely seeing as how my device has been banned from OTA updates, or tell them that I did unlock it and all of that but that I have relocked it and I am back to stock? If any of you have had a similar issue how did ASUS handle that? Thanks!
E3AANG11E3 said:
I unlocked my bootloader several months ago, but now my SIM card readers (both of them) have gone out. I have no idea how, no water damage or anything like that has happened. They just stopped working. So I went complete stock firmware, locked bootloader, and all of that but that I have relocked it.
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How to you relock bootloader?
mr_gourav2000 said:
How to you relock bootloader?
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Since I am a new user I cannot post links. But Google "Zenfone 2 bootloader unlock" and I followed the instructions of Grekky's Blog.
there is no such thing as relocking the bootloader. only thing you can do it flash the stock image to make it look stock (since an unlocked bootloader has a white splash screen) but im sure asus knows of this and will still check and see that the bootloader is indeed unlocked and not warranty it.
This is just something we all accepted as a consequence of unlocking our bootloaders. hell i have a screen thats getting worse and worse with a yellow/brownish line coming from the top of the phone, but alas i have an unlocked phone too.
You can replace the white splash screen by flashing a black splash screen image to try and cover up unlocking your bootloader. http://forum.xda-developers.com/zenfone2/themes-apps/551-black-white-splashscreen-twrp-flash-t3141945 . If the reseller has no clue about custom recoveries and trying to flash a rom you'll be safe.
They fixed it, no questions asked. And yes, I was able to relock the bootloader.

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