Security policy prevents use of camera - Samsung Galaxy S9 Questions & Answers

So , after about 1 year of absence from XDA developers platform here I'm again. Today I had this " never seen before weird issue " when I tried to capture a cute Chameleon and out of the blue I had a pop-up saying " Security policy prevents use of camera ! "
It' weird since I disabled " auto update security policy " a long time ago to avoid such problems but here I'm facing it. As it's said " Expect the unexpected ".
For the record , I have an outlook account on my device used in galaxy store , Bixby and adobe premiere pro.
yesterday , I sent an email to my bank complaining about some issues related to my declared salaries using the outlook acount mentioned above.
And today , none of the camera or microphone works !
did some researches online and found out that samsung is responsible for this.
I bought my phone second hand and used. therefore , I don't wanna email samsung and complain about this problem. I'm afraid my phone was obviously stolen and if I submit a complaint they might blacklist it once and for all.
is there any way that I can fix this problem ? any workaround would be appreciated , guys.
My phone is running android 10 beta 3.
Security policy app / package is no longer is no longer available under my apps tab. Also the option to update security policy has vanished from biometrics and security.
please help me out guys.
Zack.

ZaKaRia OuH said:
So , after about 1 year of absence from XDA developers platform here I'm again. Today I had this " never seen before weird issue " when I tried to capture a cute Chameleon and out of the blue I had a pop-up saying " Security policy prevents use of camera ! "
It' weird since I disabled " auto update security policy " a long time ago to avoid such problems but here I'm facing it. As it's said " Expect the unexpected ".
For the record , I have an outlook account on my device used in galaxy store , Bixby and adobe premiere pro.
yesterday , I sent an email to my bank complaining about some issues related to my declared salaries using the outlook acount mentioned above.
And today , none of the camera or microphone works !
did some researches online and found out that samsung is responsible for this.
I bought my phone second hand and used. therefore , I don't wanna email samsung and complain about this problem. I'm afraid my phone was obviously stolen and if I submit a complaint they might blacklist it once and for all.
is there any way that I can fix this problem ? any workaround would be appreciated , guys.
My phone is running android 10 beta 3.
Security policy app / package is no longer is no longer available under my apps tab. Also the option to update security policy has vanished from biometrics and security.
please help me out guys.
Zack.
Click to expand...
Click to collapse
I'm not sure that I have a solution, but why didn't you try to install the official firmware with the latest security patch ? After all you're running a beta software which is no longer maintained.

Related

HTC peep

hi all
I recently noticed that my friendstream was not updating. So i logged out and tried to log back in but it is saying username/password incorrect which it is not. i have change my password and email address and it still doesnt work. Anyone got any ideas.
Thanks
Jonathan
I think I saw a thread a few days ago about this - something to do with https or something...
Sorry its a bit vague - I was using the official Twitter client more these days - but have a search in the forum - I am sure this was brought up recently
e.g. http://forum.xda-developers.com/showthread.php?t=1016439&highlight=htc+peep
Yeah, seems Twitter have now changed to use HTTPS and sounds like it's knocked out Peep - Official apps works fine but HTC are going to have to update the Desire to get it working again
Yeah have no seen that its effecting a lot of people.
I have notice that HTC as released a fix for windows mobile devices. But nothing yet for android.
the WinMo fix for Peep I think was a security hole in their s/w rather than this issue if it was the one released a couple of months back.
Double-check on your Twitter account and see if you're using HTTPS - if you are see if turning it off works?
I had the exact same problem - Cannot log in!
T-Mobile customer services said it was my problem......grrrrr!
No it is your problem - please sort it!
I have had to add a bloated Twitter app....come on HTC, if you tie in these "apps" into the software - keep on top of it - OR allow us to remove the "app" as normals apps can be removed!
Rant over....for now!
i dont use it my self but they fix it
Mine works fine just logged in no problem, odd it only affects certain people.
deejaydave said:
T-Mobile customer services said it was my problem......grrrrr!
Click to expand...
Click to collapse
By the time it takes T-Mobile to do anything helpful, you might as well have bought another phone!
the advice to NOT use https does not work - same issue.
HTC are at fault here for not keeping their eye on the ball (well eye on Twitter that is!)
I will forgive them when they release gingerbread shortly!
Dave
not the first time peep has been having issues.
tried reporting it to htc? they'll probably say wait for a future update.
or in the meantime try the official app

Fixed! Samsung perks issues

OK,I bought my device in mid November for Xmas gift. Since the beginning of the year, I decided to use one of the perks. Low and behold I am charged. I try to contact the company involved and they say that they only provide a limited trial. But Samsung states the trial period is much longer. I contacted Samsung abouot my issue, and wonder what I was not sent during my registration. I own many Samsung devices and have had my account since late 2008. So I know my account registered the device and should have had some details in regards to perks. The only thing I got was a one time webpage with a Google play code for my credits, everything else was just unlinked information for all new subscribers to the perks.
Has anyone dealt with perks and have any ideas to resolve such issues? I don't want to be charged for something I am trying out.
Possible fix
Well, I finally an answer back from the second point of contact... they stated that they normally don't support tablet but offer support through phone service. Any way now I must call Samsung support to run through the issue one more time, so they can figure out what to do.
Some head way
OK, got done with my call to Samsung.
I learned not to register the device through your Samsung account devices page. I have many Samsung items through the years, as I had learned it is easy to go and register that way.
The proper link is http://www.samsung.com/us/register-for-your-galaxy-perks/#note-8 for the Note 8.0
Also for some odd reason they want a google email account, which I never had until after registering. Take note that if you have an existing Samsung account, the email address needed for registration completion is your gmail email address.
I wish web developers had a brain, this is not the first time I have seen such a broken way cross linking account information, just annoys the krappa out of me.
Now to fix the issue with Samung Link unable to fetch account authentication information with my Samsung account. Yes, I deleted and recreated the Samsung account many many times. Just another annoying issue. (
While waiting...
OK, while I had some time, I fixed my Samsung link issue... had to make it a system app. Samsung loaded PS Touch, and Samsung Link need to be kept as system apps. Though most of all the system apps can be removed and side loaded for Google Play to manage install/removal processes. I prefer it that way for reloads and memory management outside of using Titanium Backup. The less utilities to perform tasks the better. Somebody should do a right up on using built in function to perform most all needs, instead of finding more apps to do what you can do on your own and without rooting.
I doubt I'll ever fix the Video Hub issue... seems that it is getting info from Samsung servers about the device. If the device does not match the white list at the authentication server, your a no go at getting content. At one time the Note 8.0 was in the white list, now it looks like it is region select and will check firmware along with device.
I have an app to fake the ID and location, but Video Hub is not a concern just an odd app that has some interesting features that go beyond google play hardware requirements.
Woopie! )
Samsung got me my perks rewards resent to my email address. The Google account that I had to make since I did not use goodle before owning the Note 8.0.
Now I am going to redo my account on which I paid a months subscription, so I can apply my perks.

Note10+ move from Samsung Cloud to Onedrive -> server fault

All,
Today I received the firmware update for my Note10+ that contains the OneDrive integration. As I already have an Office365 subscription with 1Tb storage in OneDrive, I wanted to move there for backup. However, when I go through the Microsoft account linking part (enter Microsoft account, password, security code, password again), the app returns to the initial welcome screen with a message: server fault, please try again later.
Anyone else who has this error, or were you able to link the Samsung Cloud to Onedrive yet?
I have the exact same problem
i got the beta UI today and i was able to log in on first try. unlocked 10+ . already had onedrive. i use the microsoft authenticator and i had no issues .
Anyone with this problem fixed it yet? @Kruxarn, @marctronixx, any of you use 2 step verification on your Microsoft account?
gschot said:
Anyone with this problem fixed it yet? @Kruxarn, @marctronixx, any of you use 2 step verification on your Microsoft account?
Click to expand...
Click to collapse
Problem not solved.
Yes, i use two-step verification with my Microsoft Account.
I can try without two-step verification and report back.
Update:
it works without two-step verification.
Kruxarn said:
Update:
it works without two-step verification.
Click to expand...
Click to collapse
Cool, thanks for testing. Does it still work when you turn it back on after the connection is made?
gschot said:
Cool, thanks for testing. Does it still work when you turn it back on after the connection is made?
Click to expand...
Click to collapse
Yes!
Kruxarn said:
Yes!
Click to expand...
Click to collapse
Thanks for your feedback! I will try soon, as I have reported the issue with Samsung as well. I'll wait for their response before disabling/re-enabling the 2 factor auth.
Gerco
Seriously, what a disaster... Here my journey with the Samsung Support team...
- I initially made a call explaining the problem. The support agent told me that the integration is not active yet. I explained that a specific extra firmware was released in the Netherlands, explicitly reporting this feature in the release notes, so it would really surprise me if it was not available. The support agent then told me that the tech person was unavailable, but that they would call me back, the same day.
- I never received the call back, so I logged a question via Samsung Members. I got a response on that, telling me I had to send a screenshot and a log file (after enabling high level debug logging) on help.content.samsung.com
- I made a screenshot, but the log that was mentioned in a standard log enable procedure was not present on my phone, so I sent them again a clear description of the error, with a screenshot of the error, and a screenshot of the logs that were present, together with the question which of the logs shown they would need.
- This request was immediately answered that the samsung tech dept was going to look into it.
- Then I received an answer on the support site, telling me I had sent an invalid log file, and attached was the same procedure which was incorrect. I then looked for the 'reply' button. But wait.... THAT IS NOT PRESENT! You can only pose one question on which you receive an answer, but a customer is not able to reply to the thread again. No case numbers, whatever, to reference the question.
- So I called the support desk again, referring to the question on the support site. The response of the agent: "Unfortunately we can't see that, can you explain your problem please?" I then told her that Samsung first promised to call me back, which they didn't, and I told them that my problem description with the question about which logs to be sent, was not read at all (trust me, I am a tech guy, I know all about problem descriptions and logs) and I received a default reply instead. The support agent responded, "but we are not allowed to call back". After a few more words, she told me, "please hold on", and I thought I was put on hold.
- BUT NO! The agent actually put me back in the queue, as she probably did not want to talk to me anymore! So I ended up with another support agent, who I had to explain the problem again from start. I was again told that the tech person was not available. I asked if he could call me back when he was, but again it was confirmed that Samsung support is not allowed to call customers... Like WTF... They can't call back people who bought their most expensive flagship phones?? The support agent then advised me to call the Account department. I asked if she could transfer me, but of course, she could not.
- So I called the Account department. I AGAIN eplained the problem, and the Account guy told me that that made sense, as the Onedrive service is not available in Europe yet. I again explained that Samsung explicitly released a separate additional firmware update with this feature in the release notes. He told me that he would email me some information and when I have received the information, I could call back and I would directly speak to the person who knew all about it.
- At this point I was so pissed by how this went, I disabled the two-step authentication on my Microsoft account, and I could indeed connect to Onedrive!!! The only problem now is that the Settings give an error when backed up.
- But I decided to give them one more call to see how they would respond. And I indeed got the person on the line who her colleague referred to earlier. She told me she had sent me an email telling me what log to send. When I asked her the time and date of that email, she mentioned a time which was half an hour before I even created the request. As I own the email server on which the email should be delivered, I could check the logs there, and no email was received at that moment. She did mention the name of the log file though. However, a log file I have, that mostly resembles what was requested, was in a Gear folder and contains mainly logging about the Gear services. At this moment I told her that the problem was fixed by temporarily disabling the two step verification on the Microsoft account, and I asked her if the service was indeed unavailable in Europe, as her colleague told me. She told me that the service should be available.
Conclusion:
On all ways of contacting Samsung, there is no way in responding on a reply, whether it is in Samsung Members, on the support site, or via email. One answer from Samsung should apparently be enough, and Samsung actually does not want to talk to customers (as one of the agents just transferred me away). The support staff tells me there is no way to get in direct touch with the tech staff. There are no procedures for complaints, they are not allowed to call back customers...
When you look at how Samsung exposes their support (via Samsung Members, Facebook Chat, phone, etc.) it looks as they go the extra mile for their customers, but when you actually talk to them, you end up in a non-flexible inefficient non-motivated support maze....Way to go, for flagship fans....
Ok... I'm a little more calm now...
My apologies for my rant....
please, who migrated samsung cloud to onedrive could confirm if the files appear on windows 10 PC in the default system folders or backups appear in another specific folder? I have Xbox shared with a friend and I don't want him seeing my cellphone stuff on his Xbox ... Can the vault be set up to save things on it?
Big Boss said:
please, who migrated samsung cloud to onedrive could confirm if the files appear on windows 10 PC in the default system folders or backups appear in another specific folder? I have Xbox shared with a friend and I don't want him seeing my cellphone stuff on his Xbox ... Can the vault be set up to save things on it?
Click to expand...
Click to collapse
I got OneDrive connected (I did not want to say 'working'), but I can't find any backup related items in the standard OneDrive folders, except that the Gallery sync can go there (but only from internal memory, not from SD card). The only thing I notice is that when going to the Samsung Cloud settings page, various links go to the OneDrive app instead of Samsung folders.
gschot said:
I got OneDrive connected (I did not want to say 'working'), but I can't find any backup related items in the standard OneDrive folders, except that the Gallery sync can go there (but only from internal memory, not from SD card). The only thing I notice is that when going to the Samsung Cloud settings page, various links go to the OneDrive app instead of Samsung folders.
Click to expand...
Click to collapse
Exactly, my sync was not working, I removed everything and redo the sync and returned to normal, really only appears in windows the gallery photo folder, the other things that backs up (files) does not appear, anyway I stopped sharing My Microsoft account with a friend on Xbox, I didn't want him seeing my photos and videos on his console.
I disabled this option and just went back to old fashioned Onedrive with camera upload.
Since 2011 I have had all my photos automatically backed up to the Camera Roll folder but with Samsung integration it puts photos in Samsung Gallery folder and no option to change that I can see.
I want to continue with my photos in the same Camera Roll folder and not have them go somewhere else and have to manually move them.
Sent from my SM-N975F using Tapatalk
Does it use an app folder or need full access to the entire OneDrive account?
OneDrive for Business
I have an Office 365 account which includes 1 TB of storage in OneDrive. When I try to enble "link Samsung Account with Microsoft account" within the Samsung cloud app, and enter my Microsoft username/email its says no such account exists. I had this problem using the OneDrive app on my Windows 10 desktop computer as well, but I solved that by deleting the OneDrive app that comes pre-installed on Windows 10 and installing the OneDrive for Business app. I could then sign in and backup to OneDrive on my desktop computer. Now on the phone, I have no problem signing into my account with the actual OneDrive app that came pre-installed on the Note 10+. That app lets me enter my Office 365 account username/email and on the OneDrive app, but not on this linking page for Samsung cloud. Any ideas on a workaround would be appreciated.
gschot said:
All,
Today I received the firmware update for my Note10+ that contains the OneDrive integration. As I already have an Office365 subscription with 1Tb storage in OneDrive, I wanted to move there for backup. However, when I go through the Microsoft account linking part (enter Microsoft account, password, security code, password again), the app returns to the initial welcome screen with a message: server fault, please try again later.
Anyone else who has this error, or were you able to link the Samsung Cloud to Onedrive yet?
Click to expand...
Click to collapse
I finally managed to get the connection working. It turned out that you can only connect using Microsoft's own Authenticator app. Using auth codes from third party apps give problems.
However, I ran into another issue. It turns out that the gallery sync to OneDrive does not support files > 1Gb. I had some video's I recorded, and they did not get synced. Samsung's response was: upload them manually to the OneDrive folder and they show up in the Gallery. But come on...
Hi to all. I am trying to connect Samsung cloud with one drive on my Samsung Galaxy S10e. The problem is that I have enabled two factor authentication on my Microsoft account and when I am doing all the steps the app keeps asking me for my password after the verification and it cannot pass that page and i cannot connect . If i disable the two factor authentication on my Microsoft account the app works well, but when I re-enable the two factor authentication after the login the app keeps saying that there is a problem and it cannot sync. Any ideas?
GiannisPrentzas said:
Hi to all. I am trying to connect Samsung cloud with one drive on my Samsung Galaxy S10e. The problem is that I have enabled two factor authentication on my Microsoft account and when I am doing all the steps the app keeps asking me for my password after the verification and it cannot pass that page and i cannot connect . If i disable the two factor authentication on my Microsoft account the app works well, but when I re-enable the two factor authentication after the login the app keeps saying that there is a problem and it cannot sync. Any ideas?
Click to expand...
Click to collapse
I have the exact same issue.
I am using Note 10+
Sent from my SM-N975F using Tapatalk
maskr said:
I have the exact same issue.
I am using Note 10+
Sent from my SM-N975F using Tapatalk
Click to expand...
Click to collapse
Hi I found a solution that works!!!!
Download the Microsoft authentication app. Remove other 2FA app from your Microsoft account and keep only the Microsoft authentication app.
Do a reset on one drive app on your phone (delete data from this app) and the re connect one drive using Microsoft authentication app.
Then connect you phone to your computer and copy all of your photos from your computer to the dcim folder on your phone.
Then move or delete the photos and videos from the Samsung gallery folder on your computer. Don't let any other files inside there. Let the phone make the sync.
There is a problem though. Samsung cloud cannot sync files like *.mov. Then check which files aren't sync. You can convert the files with your phone later by editing them within the gallery app.
Sorry for my bad English.
Hope it helps

Problem with software ArrQw

Hello my friends.
Please help me.
I have an Android system screen (arrqw ro-58lps),
but the problem with me is that the system is not approved by Google, and entertainment applications such as Netflix do not work because the system is not approved by Google.
I contacted the company's technical support and they asked to send the screen to them to fix it as the problem is software.
But it will take a lot of time for them.
Can you help me with a Google certified software for this screen (arrqw ro-58lps)

General Black Shark 4 Pro JoyUI 13 Experiences

Finally new BS4Pro update with JoyUI 13 android 12. A new feature includes shark spaces, screenshot editor, systems Interface, themes, icons … whatever.
Incoming / receiving calls got an issue at first. Cannot make a single call & no speech voice when receiving a call. However, finally make them work again by removing SIM Card, changing preferred network type, reseting forward calling from Xiaomi Contact/Dialer ... , and resetting blocklist feature from security.
Anyone got a new experience!!
Why my phone doesn't receive any updates?
how did you get update ? still havent gotten any updates since 01/01/2022
conios said:
how did you get update ? still havent gotten any updates since 01/01/2022
Click to expand...
Click to collapse
If I recall correctly, Go to Setting > Account & Sync > Sing to Mi Account
Let your account accessible for almost weeks or months (DO NOT Sign OUT at all), while that, try to "Check for Updates" button frequently from "My devices" option.
the update might pop up for you. I know it's a crazy waiting time process. but it did the purpose of updating into new ROM
Hi i just found this post and i try what you explain but I don't have the upgrade yet. What do you meen when you say to sing to mi account? Mine is already connect and i don't have upgrade since a long time

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