I have a problem with my Tmobile g2 running 2.2, it is all stock no modifications whatsoever other than handcent and fancy widget.
The problem is I can not connect to 3g or hsdpa network when I am at home. By this I mean the cell tower that provides service when I am at home. I have txt and calling capabilites but I have no data whatsoever. I have to manually switch to 2g or edge to check email or use the browser. I have called tmobile and they keep telling me that the problem is with my phone, however when I am 2 or 3 miles from my house and it goes to any other tower on the planet everything works fine.
I have searched the g2 forum here but could find no answers. I apologize in advance if this has been indeed covered or discussed to death and I have just failed to find it.
I did find the *#*#4636#*#* option and when it is on 2g I can run a ping test and it finds the server just fine, but on 3g it always fails to connect. Again this only occurs of course when I am sitting at home!
Thanks to anyone who can shed some light on this or point me in the right direction because leaving it up to tmobile has proven to be fruitless.
It might also be worth mentioning that i replaced the sim card today as well, this too had no effect on this phenomenon.....
My mom's nexus s has the same problem. Only difference is that when i walk out the door i get 3g. Once i walk back in, I get edge...... I think its might be just tmobile frequencies poor ability to pentrate walls.
Sounds like a problem with the 3G network in your area, or just a weak signal there.
I know its not the signal strength, I always have full bars at home Its something to do with the network....
DefiantMenace said:
I know its not the signal strength, I always have full bars at home Its something to do with the network....
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Click to collapse
Full bars on 3G or 2G ? If you have full bars on 3G then it sounds like a network problem.
I have the exact same problem, but my building is probably over 100 years old with 300 coats of lead paint on it. It depends on your building. Signals can bounce off of mirrors for example and other materials. The more material the signal has to go through, the more attenuation happens.
I have a similar problem, my G2 can't maintain a consistent connection, I will go from 4 bars of HSPA+ to 4 bars of Edge to nothing (lost connection to network) and it will jump around wildly between these three states (every few minutes). My wife's MyTouch 4G doesn't do this, my G1 did not do this, our kids (dumb) phones have consistent connections.
I know it's some interaction between my phone and the TMO network, I'd say it was a defective phone except the only place it happens is inside my house.
I wish that TMO offered a microcell.
There is no reception problem, I have had the phone working here for awhile and it always has full bars, like I said I can hop in the car and drive a couple miles and it works just fine. Tmobile finally got back to me today and said they are having their Engineers troubleshoot the tower that provides service when I am home. I hope they get this fixed soon, they said 72 hours.......
It's that anti-cellphonereception chemical they put into paint!!
I have numerous devices that I connect to my work WiFi, but for some reason my new Sprint Epic 4G Touch will not hold a connection to the WiFi. Sometimes it connects fine, other times it says "obtaining IP address".
Any thoughts or tips would be appreciated.
Thanks
JOHN
JOHNGAETANO said:
I have numerous devices that I connect to my work WiFi, but for some reason my new Sprint Epic 4G Touch will not hold a connection to the WiFi. Sometimes it connects fine, other times it says "obtaining IP address".
Any thoughts or tips would be appreciated.
Thanks
JOHN
Click to expand...
Click to collapse
I'm also from Ohio and some areas are bad, but you can call Sprint and complain about your service and they'll give you a Rave that well help out a lot.
---------- Post added at 07:40 AM ---------- Previous post was at 07:24 AM ----------
JOHNGAETANO said:
I have numerous devices that I connect to my work WiFi, but for some reason my new Sprint Epic 4G Touch will not hold a connection to the WiFi. Sometimes it connects fine, other times it says "obtaining IP address".
Any thoughts or tips would be appreciated.
Thanks
JOHN
Click to expand...
Click to collapse
I'm also from Ohio and some areas are bad, but you can call Sprint and complain about your service and they'll give you a Rave that well help out a lot.
WiFi
I believe he commented having problems with WIFI, which Sprint has no control over.
I have observed similar issues. It was exciting getting the phone to pop up on Spotify on my computer without doing anything, but shortly thereafter it seemed like the WIFI was not really working.
In my house, my Evo 3Ds have full bars when connecting to WIFI, and always works. Last night, on the E4gT, I had barely one bar (on the WIFI symbol) and I kept not being able to get emails. Then, I tried playing HBO Go and MAX Go, and I could only hear but not see anything. I got no error messages, except once got the "this is an audio only stream. For video, please get a better signal or connect to WIFI". I rechecked and I was connected to WIFI. I did a speedTest with Ookla, 22MBPS...Then I changed servers (in the Ookla program) and tried again. It went down to 400kbps.
The night before, both the WIFI and the 3G symbols were on at the same time. The 3G symbol didn't seem to be colored, so I figured it was on sleep mode, but then again, the speeds were slow so it could be WIFI was being screwy.
Can't guarantee there's something wrong with the WIFI, but it definitely felt like it had issues on my part. Whether that was connecting and looking for IP or something else, I'm not sure.
I'll keep an eye on the lookout for any answers to your issue.
Thanks for the response. Between the WiFi issue and a separate issue I am having with dropped signals, this phone may be heading back to Sprint.
jromankvcc said:
I believe he commented having problems with WIFI, which Sprint has no control over.
I have observed similar issues. It was exciting getting the phone to pop up on Spotify on my computer without doing anything, but shortly thereafter it seemed like the WIFI was not really working.
In my house, my Evo 3Ds have full bars when connecting to WIFI, and always works. Last night, on the E4gT, I had barely one bar (on the WIFI symbol) and I kept not being able to get emails. Then, I tried playing HBO Go and MAX Go, and I could only hear but not see anything. I got no error messages, except once got the "this is an audio only stream. For video, please get a better signal or connect to WIFI". I rechecked and I was connected to WIFI. I did a speedTest with Ookla, 22MBPS...Then I changed servers (in the Ookla program) and tried again. It went down to 400kbps.
The night before, both the WIFI and the 3G symbols were on at the same time. The 3G symbol didn't seem to be colored, so I figured it was on sleep mode, but then again, the speeds were slow so it could be WIFI was being screwy.
Can't guarantee there's something wrong with the WIFI, but it definitely felt like it had issues on my part. Whether that was connecting and looking for IP or something else, I'm not sure.
I'll keep an eye on the lookout for any answers to your issue.
Click to expand...
Click to collapse
jromankvcc said:
I believe he commented having problems with WIFI, which Sprint has no control over.
I have observed similar issues. It was exciting getting the phone to pop up on Spotify on my computer without doing anything, but shortly thereafter it seemed like the WIFI was not really working.
In my house, my Evo 3Ds have full bars when connecting to WIFI, and always works. Last night, on the E4gT, I had barely one bar (on the WIFI symbol) and I kept not being able to get emails. Then, I tried playing HBO Go and MAX Go, and I could only hear but not see anything. I got no error messages, except once got the "this is an audio only stream. For video, please get a better signal or connect to WIFI". I rechecked and I was connected to WIFI. I did a speedTest with Ookla, 22MBPS...Then I changed servers (in the Ookla program) and tried again. It went down to 400kbps.
The night before, both the WIFI and the 3G symbols were on at the same time. The 3G symbol didn't seem to be colored, so I figured it was on sleep mode, but then again, the speeds were slow so it could be WIFI was being screwy.
Can't guarantee there's something wrong with the WIFI, but it definitely felt like it had issues on my part. Whether that was connecting and looking for IP or something else, I'm not sure.
I'll keep an eye on the lookout for any answers to your issue.
Click to expand...
Click to collapse
Had the same problem,wifi signal with no color 3g on,when i went into wifi settings its always scaning...
I'm having lots of wifi issues as well. I had to lay my e4gt down right next to my dual-band e4200 to get a good signal, but even with a good signal, the phone sometimes pauses for minutes when trying to download or browse the web. And if the wifi signal is weak, I get no data transfer at all.
WoW, so far I have had no issues with wifi. Hell even Kies in wifi mode works good.
Normal wifi linked to my router works great.
Wifi direct works great
Kies in wifi mode works great.
I have never missed a email or txt msg. Streaming audio and video from the web is great, no stutter or issues to report. Grabing apps from the market is super fast.
I am with Time Warner and my internet speed is set to 15 meg down with burst to 30 meg down - I get a solid 15 meg down, 1 meg upload solid.
I am using both wired and wireless with my Linksys router.
It might help (statistically) if folks with/without wifi problems noted which signal was connecting (g/b/n/2.4ghz/5ghz/...)
3G instead of WIFI
I'm guessing you're into something there.
WIFI on, 3G icon shows => using 3G instead of WIFI.
I've also noticed those "minute" delays on using 4G. 4G gets up to 5 MBPS at my office. Evo 3D was getting up to 6.5MBPS. However, the wind could be blowing north instead of south, or a bird could have passed by the 4G signal path or...<insert silly remarks here>
Nonetheless, I get 4G. But even then, I'll open my mail to check a message and I'll have to wait for a minute and nothing will happen. Go back to inbox, then back to the message, nothing. Signal shows 4G on Zzz status as indicating that I'm not trying to use it (but is available). When it works, it's fast, but then it does not always work, which shows concern. So if we have problems with WiFi, and 4G, and 3G connection sucks, for a phone specially designed to be a multimedia monster...it's hard to stream without issues...
I'll be doing some more tests. 14 day return policy sucks, but have silly Best Buy protection plan, and I'm guessing they might still abide to their own 30 day return policy for Rewards members...
Now, I've heard of people complaining about complete crash of their radio, where there will be no signal whatsoever to make/receive calls, sms, data, etc. I haven't experienced these, and I'm still on stock, and I probably just jinxed myself too...sigh... But I wonder if the two issues are somehow related.
It could be software related, maybe need an update, or a better-than-original kernel, or who knows.
I did do the following changes:
RTSP Proxy Address changed to 0.0.0.0
RTSP Proxy Port to 0
HTTPPD Proxy Address to 0.0.0.0
HTTPPD Proxy Port to 0
But I still have same issues.
In the other hand, I can go to the HBOGo website and somewhat see videos (it's very cumbersome).
jake21 said:
It might help (statistically) if folks with/without wifi problems noted which signal was connecting (g/b/n/2.4ghz/5ghz/...)
Click to expand...
Click to collapse
My Linksys router model = WRT54GL
Channel = channel 6 - 2.437 GHZ
Now how do you find out what signal I am connected with since I am using "mixed" wireless network mode.
Note in my wireless network mode I only have 4 settings -
a. disabled
b. mixed
c. B-only
d. G-only
So by the looks of it I can only do B and G modes on my Linksys router.
Well this is very interesting. I sat in the family room with my old epic 4g in one hand and my new e4gt in the other hand. epic 4g doesn't do 5ghz so I used 2.4ghz N for both phones. My epic 4g had 5 bars on wifi and my e4gt had 1 bar side by side. I ran a speed test on both phones. My epic 4g got 15mbs (15,000k) down and 3mbs (3000k) up. My e4gt got 1.5mbs (1500k) down and 1.5mbs (1500k) up. So, my new super phone is exactly 10 times slower on my home wifi, apparently due to very low signal. I tried my e4gt on 5ghz N as well, but it was even slower. Not good. I may have to return the e4gt and keep the old Epic 4g. I like the new phone, but the wifi and 3g signal issues won't work for me.
I wow, 10 times slower. Obviously this is a major flaw, but why isnt' everyone having the problem? I actually drained my battery yesterday trying to connect to WiFi
Supposedly they stopped giving out free raves from now on on
bobbywat said:
I'm also from Ohio and some areas are bad, but you can call Sprint and complain about your service and they'll give you a Rave that well help out a lot.
---------- Post added at 07:40 AM ---------- Previous post was at 07:24 AM ----------
I'm also from Ohio and some areas are bad, but you can call Sprint and complain about your service and they'll give you a Rave that well help out a lot.
Click to expand...
Click to collapse
Sent from my SPH-D710 using XDA App
JOHNGAETANO said:
I wow, 10 times slower. Obviously this is a major flaw, but why isnt' everyone having the problem? I actually drained my battery yesterday trying to connect to WiFi
Click to expand...
Click to collapse
It would be great if others would test theirs and report back. Maybe I got a lemon and need to return it?
My problem with WiFi is it isn't switching from one channel to another. I have 3 wireless access points with the same SSID on 3 different channels. The phone locks onto the first one and never switches to a better signal unless the signal degrades to 0. All my other wireless devices will switch as I roam around the building.
Also, I've noticed that even if I am sitting next to the wireless access point, my signal meter never reads more than a 3 ^ symbols.
eyecon82 said:
Supposedly they stopped giving out free raves from now on
Click to expand...
Click to collapse
I just got a free Rave last month, service in my area sucked so bad they pretty much had no choice but to give me one, Maybe they stopped giving them out cause eventually everyone would have them. I'm in a non 4G city and my speeds are horrible, almost useless. Verizon's LTE looks mighty good right now...and the caps don't bother me cause I barely use 2 gigs a month. So a 5gig plan would be a good cushion...
But about the wifi, in my basement which is right below where I have my router I had one bar of wifi and it was SLOOOOOW. When I went right next to the router the speeds were top notch. Sometimes I like to sit outside and mess around on my phone, but I highly doubt the signal will even reach the phone through an Insulated wall if it has trouble going through a non insulated floor... My Epic 4G never had that Issue...
jaygraffix said:
I just got a free Rave last month, service in my area sucked so bad they pretty much had no choice but to give me one, Maybe they stopped giving them out cause eventually everyone would have them. I'm in a non 4G city and my speeds are horrible, almost useless. Verizon's LTE looks mighty good right now...and the caps don't bother me cause I barely use 2 gigs a month. So a 5gig plan would be a good cushion...
But about the wifi, in my basement which is right below where I have my router I had one bar of wifi and it was SLOOOOOW. When I went right next to the router the speeds were top notch. Sometimes I like to sit outside and mess around on my phone, but I highly doubt the signal will even reach the phone through an Insulated wall if it has trouble going through a non insulated floor... My Epic 4G never had that Issue...
Click to expand...
Click to collapse
The change was just effective last week check out the sprintusers.com thread. They are cutting out all discounts prior to the iphone launch
Just out of curiosity....Could someone Use the speedtest.net and run a test on 3G no 4G and post back what their UPLOAD speed was. Mine is 75 kbps and that is way too slow...if others have this issue then I know it's messed up, but if it's mine, then I need to head to a sprint store...I started a thread about this, lots of people read it, but no one posted one comparison...a simple test and a simple reply....easy does it...thanks!
Is wifi supposed to say scanning the whole time?
eyecon82 said:
The change was just effective last week check out the sprintusers.com thread. They are cutting out all discounts prior to the iphone launch
Click to expand...
Click to collapse
Then it looks like I got one just in time then. Cause it helps so much, I can be anywhere in my house even in my basement and I have almost full bars. But ever since I got the E4GT I can't get the damn uploads to get past 100 kbps I seen other people don't have this problem...what gives? Is it possible to have a bug in mine that affects the upload speed?
I used my Galaxy S3 a few weeks ago
It is the Rogers i747m Galaxy S3 LTE
The major issues I am having are:
Weak Wi-Fi: the Wi-Fi is weaker than my iPad 3... It disconnects and connects... Even in my living room, next door from my router, my signal is either 1 bar or 0 bar for Wi-Fi, and sometimes it disconnects... My iPad in the same living room gets around 2/3 or 3/3 bars
Weak Cellular Reception: the weak cell signal is also an issue... It is not as weak as dropping my calls, but it is weak and slows down my data speeds...I am using in the wide open in Scarborough in Toronto, there are no high rise buildings.. On 2G, I get full bars... On 3G, I get a bar less than full. On 3.5G (HSPA+), I get 2 bars to half bars. And on 4G LTE, I get 2 bars or even worse no bars and it switches back to 3G or 3.5G HSPA+...
Never had these Wi-Fi and cellular signal issues with my Samsung Captivate and Samsung Wave S8500.....
Anyone can tell my if my phone is defective?
Or is this the phone hardware issue and it widespread with the North American LTE variant of the Galaxy S3?
Thanks.
Good Question, one of which I like to know myself. I'm in the west end (Brampton (for now lol) ), it seems like the signal strength varies even in the same city with only a 3 min drive apart and no tall building in sight lol. I'm talking 1248 kbps to 31743 kbps download.
Not sure about the cellular signal but the WiFi connecting and disconnecting is a known issue(by us, not sure if Samsung) and is being worked on. http://forum.xda-developers.com/showthread.php?t=1790187
Following the instructions in the OP fixes it for me but when I reboot the device, problem is back.
I haven't had any WiFi issues. I don't use it a lot. But I was testing it out tonight and it hasn't disconnected on me at all. I'll keep testing it out
and let you know if I lose WiFi connection. I do recall when I had the S2 i9100, I was losing WiFi connection quite a bit. I wonder if this is a random Samsung device issue? Or could it be an issue with the type of router you have?
Wirelessgirl said:
I haven't had any WiFi issues. I don't use it a lot. But I was testing it out tonight and it hasn't disconnected on me at all. I'll keep testing it out
and let you know if I lose WiFi connection. I do recall when I had the S2 i9100, I was losing WiFi connection quite a bit. I wonder if this is a random Samsung device issue? Or could it be an issue with the type of router you have?
Click to expand...
Click to collapse
If you have this issue, you'll notice right away as it'll connect and disconnect you every 5 seconds or so. I've only noticed it with one WAP and that's one at work, at home and elsewhere it works fine.
I am getting weak Wi-Fi signals around 0-2 bars.. And it disconnects sometimes at random but not as often as 5 seconds though...
Also, the question with the Wi-Fi issue being mass spread might be the International Tegra 3 version
The North American GS3 used the Qualcomm 89xx with has integrated Wi-Fi.. Possibly the North American model use a different antenna design...
I barely talk on my phone but the bars are about the same levels as my iphone 3gs before it was. My wifi I use it in 5ghz, and across my apartment, through 2 walls, im getting near wired speeds.
No issues with wifi here. I at least that I've noticed seems about the same compared to my iPhone and transformer tablet..
for me I am using it on wireless N on the 2.4 ghz band
I have yet to try on a 5 ghz band wireless N
My WiFi feels like it can go 1mb/second..
I do sometimes get roaming messages when I'm at home which confuses the heel out of me
Sent from my SGH-I747M using xda premium
I just accessed the *#0011# and turned the Wi-Fi Power Save to OFF and my S3 Power Save is also OFF
Wi-Fi signal is still VERY WEAK 1-2 bars and sometimes no bars... Did a Speedtest and got around 3Mbits/sec downlink and around 0.2Mbits/sec uplink...
On my laptop, I am getting 19Mbits/sec down and around 8Mbits/sec up.....
I checked the service menu's Wi-fi Information page on my S3 via dialing *#0011# -> MENU softkey -> WiFi
In the Wi-Fi Information, it shows my phone is connected to my router using 802.11b ONLY
What the heck??? ICS Software glitch???
You are getting 1MB/sec down ??!?
Damn how do you do it??
It seems like the North American GS3 with the Qualcomm LTE chip suffers the same Wi-Fi as the International version
Check thread: http://forum.xda-developers.com/showthread.php?t=1724838&page=6
But you must have a good Wi-Fi unit.. I will go to the store and exchange my White S3 i737m tomorrow and see if the Wi-Fi problem still persists..
Before you exchange your phone, could it be your router? Did you test your phone out with a different router or in someone else's house? I have no issues with mine. Like I said in my previous post, I had issues with WiFi on my S2. So I'm thinking it's a random Samsung issue with certain routers.
I have 3 different routers at home
1. Standard D-Link Dual-band N router which I bought last year
2. D-Link Xtreme N
3. Linksys Wireless N
| have tried on my Xtreme N and my Linksys on both 2.4ghz and 5.0ghz and the phone just has really low Wi-Fi signal either 0-2 bars of signal and it disconnects and reconnects at random...
The only way for me to get a good signal it basically using my phone 10cm from the router...
I tried the phone at a friend's house, in which case he has a Belkin Wireless N router. Also I tried it on University of Toronto St. George campus' WiFi... Both scenarios results in the same, low WiFi connection signal it seems to fluctuate randomly, Low down/uplink speeds and disconnection and reconnects at random...)
From the phone's service menu for WiFi, it show the phone is only connected to 802.11b (It will NEVER connect to g or n no matter what router I tried to connect to)
Non of these WiFi issues happen to my Samsung Captivate... When I use my Captivate, even when I am in the basement (my router is in the 2nd floor), my Captivate is getting around 50-75% WiFi signal strength on 802.11n
It seems like I did not have time today to exchange my phone due to some University essay due... Will probably exchange it on the weekend.
Will definitely report back on my exchanged model on XDA...
mms6 said:
You are getting 1MB/sec down ??!?
Damn how do you do it??
Click to expand...
Click to collapse
Its just damn good lol
Coming from Rogers Galaxy S II LTE, the LTE connection is weaker on the GSIII. Even when comparing it to the iPad3 at the same location at the same time, iPad connects fine on LTE and the GSIII at times is on 4G.
I did my exchange yesterday..
My WiFi disconnection seemed to have stopped. But the weak signal issue is still present..
I could not pick up public WiFi spots in my University... This is a ludicrous issue... Even in my house, I could barely pick up my own WiFi (if I am literally in the same room or a room next to the router).. My GS3 cannot even pickup any of my neighbors' WiFi. On my iPhone, Docomo Sharp SH-06D and my Samsung Captivate, I could pick up WiFi from neighbors across the street......
Well at least my new unit do not randomly disconnect and reconnect the WiFi now... But the weak signal link is still a MAJOR issue...
Hopefully Samsung will acknowledge the WiFi issue soon....
I have the exact same wifi issues as you. I've called Samsung and their support tech concurred with me that my phone is defective. I verified it with AT&T also when I took the phone to an AT&T corporate store and sat down with a salesperson there with an SGS 3. Connecting to the in store wifi the salesperson had full bars. I had barely one, and it kept reconnecting. I have to wait another couple of weeks before I can do a warranty exchange with At&t because I didn't buy my phone from a corporate store, I got it off of craigs list, and AT&T warranty services won't step in and help until the phone has been on sale for 31 days. So I'm having to wait until then. Meanwhile My data plan started on the 16th of July and I got a warning that I've used 65% of my 4g data up already. I'm sure I'm going to go over and they issued me a 10 dollar credit to take care of that.
It's inconvenient yeah, but at least I'll be taken care of.
AT&T actually gave you credits for data even your phone was from Craigslist?!!
If it was Rogers, they wouldn't even cared.. lmao...
Samsung should make the WiFi issue public... This is NOT AN ISOLATED ISSUE.... It is much more widespread, not just on the ATT/Rogers/Bell/Telus Galaxy S3 i747(m) variants...
The WiFi problem persists on the International i9300 version as well....
....
mms6 said:
AT&T actually gave you credits for data even your phone was from Craigslist?!!
If it was Rogers, they wouldn't even cared.. lmao...
....
Click to expand...
Click to collapse
More than that, they would probably laugh in your face for even asking.