Find My Device Problem - OnePlus 7T Questions & Answers

Hello everyone, for the life of me I can't get this one figured out. Find My Device only works properly on my 7t when connected via WiFi. Once WiFi is turned off, no dice. I have location history turned on, find my device turned on, location accuracy at the highest setting, admin rights granted to find my device,WiFi and Bluetooth scanning enabled. My device is visible in the play store, and am checked in under "devices on this account". Find My Device works flawlessly on WiFi, but once turned off and only connected to 4g, I can play sound, see my battery percentage and carrier status, but location only shows maps timeline xxx minutes ago and not a live location. Anyone else have this problem? Any suggestions? Thanks.

Related

[Q] Can't Connect to WiFi

I thought I posted this already yesterday, but can't seem to find it (was it moved?).
I just flashed to Universe2.3 and I can't seem to connect to my wifi network. The device sees it, but won't connect. When I input password, it just says "saved and secured". When I hit connect nothing happens and it doesn't show up in the notification area. All of my other devices (laptop, desktop, etc.) are connected fine so I suspect the problem is within the phone settings, but I can't for the life of me figure out what's wrong. Can anyone please help? Thanks.

wifi

Hi
If I understand correctly the wifi will only work if the phone is close by
I read elsewhere that other smart watches will connect directly to wifi
even if the phone is not on
can someone please clarify & will this option come with future updates ?
Thanks
The phone needs to be only in a close range if you're connected by Bluetooth. If you're connected to a WiFi network, the phone just needs an internet connection and can be on the other side of the world.
foo said:
The phone needs to be only in a close range if you're connected by Bluetooth. If you're connected to a WiFi network, the phone just needs an internet connection and can be on the other side of the world.
Click to expand...
Click to collapse
Thanks Foo
But it doesn't seem to be the case with mine
If I am at home or at work it will connect easily with the Wifi but only if the phone is there
without the phone its saying disconnected , maybe I am missing something
I did a test recently with mine. I left my paired smartphone (Smartphone_A) far out of range of my watch (>100m within a company building). The watch signaled that it is disconnected as it was only connected by Bluetooth before. The smartphone itself was only connected to a 3G network (no WiFi active).
I used a second smartphone (Smartphone_B, obviously not paired with the watch) and activated the mobile hotspot on it. I connected the watch to the mobile hotspot using WiFi and was able to connect to my paired smartphone:
Code:
Watch<---WiFi<--->Smartphone_B<--------->3G mobile data<--------->Smartphone_A
<--------------------receive notifications-------------------------->
I was really surprised that this worked, but it did, so I'm pretty sure, that they do not have to be both connected to the same WiFi or be within a close range.
The question is, why is it not working for you. How do you check, that you are connected to the WiFi?
foo said:
I did a test recently with mine. I left my paired smartphone (Smartphone_A) far out of range of my watch (>100m within a company building). The watch signaled that it is disconnected as it was only connected by Bluetooth before. The smartphone itself was only connected to a 3G network (no WiFi active).
I used a second smartphone (Smartphone_B, obviously not paired with the watch) and activated the mobile hotspot on it. I connected the watch to the mobile hotspot using WiFi and was able to connect to my paired smartphone:
Code:
Watch<---WiFi<--->Smartphone_B<--------->3G mobile data<--------->Smartphone_A
<--------------------receive notifications-------------------------->
I was really surprised that this worked, but it did, so I'm pretty sure, that they do not have to be both connected to the same WiFi or be within a close range.
The question is, why is it not working for you. How do you check, that you are connected to the WiFi?
Click to expand...
Click to collapse
Strange
with my phone on no problems it shows my house & work network on the watch & connects showing the correct SSID
with phone off I tested it 2 ways 1 clicked on google app (disconnected ) 2 Settings- About -Connection (disconnected )
Brgds
I see the problem, I also may have misunderstood the actual problem.
The status (Google app/about) which you are referring to shows if you're connected to your watch. If your phone is off, the watch can't connect to the phone. Even if the watch is connected to your WiFi, the watch will not go directly to the internet, but will use the WiFi connection to connect to your phone (cloudsync).
You can check the WiFi connection in the WiFi setting. See if the watch was assigned an IP address, if there is one, then you're connected to the WiFi.
I think you expected that the watch can directly connect to the internet and use things like Google now directly. but this is not possible.
foo said:
I see the problem, I also may have misunderstood the actual problem.
The status (Google app/about) which you are referring to shows if you're connected to your watch. If your phone is off, the watch can't connect to the phone. Even if the watch is connected to your WiFi, the watch will not go directly to the internet, but will use the WiFi connection to connect to your phone (cloudsync).
You can check the WiFi connection in the WiFi setting. See if the watch was assigned an IP address, if there is one, then you're connected to the WiFi.
I think you expected that the watch can directly connect to the internet and use things like Google now directly. but this is not possible.
Click to expand...
Click to collapse
Yes
I checked a few things, my phone was on & the google app works, turn phone off & the google app says disconnected
in wifi settings even with phone off it says obtaining IP then connects so I thought it would connect to google app
so if I understand correctly it wont connect directly to internet but the phone (cloudsync) even if the phone is on or off
Thanks for taking the time to clarify
tclough said:
so if I understand correctly it wont connect directly to internet
Click to expand...
Click to collapse
correct
tclough said:
but the phone (cloudsync) even if the phone is on or off
Click to expand...
Click to collapse
it will connect to the phone by cloudsync only if the phone is on.
foo said:
correct
it will connect to the phone by cloudsync only if the phone is on.
Click to expand...
Click to collapse
Thanks
all seems a bit pointless to have a wifi connection but cant really use it do anything
maybe some apps or updates in the future that will utilize the wifi option ??
Thx
I guess wifi is just helpful if you get out of range of the Bluetooth connection.
At home I often get out of range of the Bluetooth connection so the watch connects to my wifi and reconnects to my watch via cloudsync as long as I stay out of Bluetooth range.
When the watch gets back in reach it connects via Bluetooth again, because this is much better for battery life.
So wifi is only there to increase range but unfortunately not for standalone functionality. I also have a Youtube client and a webbrowser on my watch (just for fun, not really useful). Both apps also need the watch and will not use a direct wifi connection to load videos/websites from the Internet.

Incorrect BT status on watch

My SW3 is connected to my phone as evidenced by Android Wear saying so and no disconnected icon on the watch face. However, when I go into Settings->Bluetooth Devices the watch says it's disconnected from my phone. This condition persists whether WiFi is on our off.
Anybody else observe this?
Sent from my Nexus 5X using Tapatalk
Yes, i have observed exactly the same. I'm using non rooted LG G3 with Marshmallow. Not yet found out what is going on, as i have just started my smartwatch experience.
Btw. i have also noticed that it's not automatically connecting to wifi when the bluetooth connection drops. I have to go to settings and enter wifi settings to start scanning and connecting to network.

wifi connection turns itself off

Had my galaxy watch about a month now. I have set wifi to auto but I find it resets itself to off. I then set wifi to on and then it still turns off. Any ideas on what is going on? I may have to contact Samsung and I dread doing so.
WiFi shall only be used if the watch loses the connection to your phone. It is only used for the remote connection feature, where the Bluetooth connection between watch and phone is lost afaik
Gesendet von meinem SM-G965F mit Tapatalk
It is set to turn on when I lose BT connection. It can't turn on because the watch has turned wifi completely off
I have my WiFi set to automatic and that works just as expected. Connects to WiFi when Bluetooth connection drops.
Gesendet von meinem SM-G965F mit Tapatalk
I had that problem and I've only gotten my watch for a couple of days. I just turned on wifi to auto when the watch was connected to bluetooth and it just kept going that way for the time being.
Update: I've seen that the WiFi turns itaelf off again after some time. I'm pretty curious to know what causes that.
Have had my watch five days now and have experienced the problem of not being able to reconnect to Wi-Fi..
Define a Wi-Fi connection to be used 'Auto' (when out of reach of BT). But next time the watch is out of BT-reach it is stuck in 'Connecting ...' ( seen in the status of Wi-Fi).
Have reported this as an issue ( I'm in Denmark) and got the answer: Try to 'Reset' - otherwise wait for an update.
My software version is: R815FXXU1BRHB
Maybe it is a router problem. In German forums some dudes have problems with fritz Box router. It does connect only once to the router.
I also noticed that. Probably watch tries to save battery life. It turns on again when you start to do something. Personally I find out as good feature. No drawback.
bagmanone said:
I also noticed that. Probably watch tries to save battery life. It turns on again when you start to do something. Personally I find out as good feature. No drawback.
Click to expand...
Click to collapse
It is not because there are three options Wi-Fi (off), Wi-Fi (on) and Wi-Fi (auto). The later should (re)connect to Wi-Fi when out of reach of BT (the first two are manual). But the reconnect is never completed, stays in "Connecting ...".
What do you mean by "It turns on again when you start to do something."? My watch does not for the above reason (connection is never completed).
Doing manual Wi-Fi connection to same Wi-Fi works fine. When out of reach of BT to mobile it is connected to 4G network.
pkylle said:
It is not because there are three options Wi-Fi (off), Wi-Fi (on) and Wi-Fi (auto). The later should (re)connect to Wi-Fi when out of reach of BT (the first two are manual). But the reconnect is never completed, stays in "Connecting ...".
What do you mean by "It turns on again when you start to do something."? My watch does not for the above reason (connection is never completed).
Doing manual Wi-Fi connection to same Wi-Fi works fine. When out of reach of BT to mobile it is connected to 4G network.
Click to expand...
Click to collapse
I use option Always On. For the option watch turn off Wifi when it is not used at all. Watch turns Wifi on when I start to use watch. It is only my observation. I don't know is that indented behave for GW.
bagmanone said:
I use option Always On. For the option watch turn off Wifi when it is not used at all. Watch turns Wifi on when I start to use watch. It is only my observation. I don't know is that indented behave for GW.
Click to expand...
Click to collapse
Have you tried the Wi-Fi (auto)?
pkylle said:
Have you tried the Wi-Fi (auto)?
Click to expand...
Click to collapse
Not really, I usually need Wifi to connect the internet.
bagmanone said:
Not really, I usually need Wifi to connect the internet.
Click to expand...
Click to collapse
The watch will connect to the internet using BT to the mobile if within range.
pkylle said:
It is not because there are three options Wi-Fi (off), Wi-Fi (on) and Wi-Fi (auto). The later should (re)connect to Wi-Fi when out of reach of BT (the first two are manual). But the reconnect is never completed, stays in "Connecting ...".
What do you mean by "It turns on again when you start to do something."? My watch does not for the above reason (connection is never completed).
Doing manual Wi-Fi connection to same Wi-Fi works fine. When out of reach of BT to mobile it is connected to 4G network.
Click to expand...
Click to collapse
The sync Wi-Fi profiles setting seems to cause the the watch forgets the Wi-Fi password. This shows up as with that "connecting..." state. Try to remove that sync option from the wear app on phone and see if that helps.
I would like to use the Wi-Fi (auto) setting, but for some reason the watch changes that back to Wi-Fi (off) by itself. No idea how to make the watch to remember the setting.
miloytyn said:
The sync Wi-Fi profiles setting seems to cause the the watch forgets the Wi-Fi password. This shows up as with that "connecting..." state. Try to remove that sync option from the wear app on phone and see if that helps.
Click to expand...
Click to collapse
Wow! That did it but this shows there clearly is an error in the sync. option. Did someone report that to Samsung?
Thanks.
miloytyn said:
The sync Wi-Fi profiles setting seems to cause the the watch forgets the Wi-Fi password. This shows up as with that "connecting..." state. No idea how to make the watch to remember the setting.
Click to expand...
Click to collapse
Just bought this watch today. I have the same problem
Disablem "syncing" in connection setting on phone app cures the pproblem
Same issue here.
Just bought the watch and set it on Always on wifi but noticed that it disconnects after some time and then refuses to connect to the same SSID. It either says, authentication error, cannot connect to ...., or doesn't say anything.
Restarting the watch fixes it temporarily.
Keeping it on Auto, does not change from bluetooth to wifi when out of range.
Sync profiles is on. I will try with it off.
Did anyone figure the solution to the issue?
I am facing the same issue

Remote connection not working?

I seem to have trouble since today with the remote connection through lte or wifi to my phone since today. When I'm away from my phone it should switch to lte connection (which is working, verified it with samsung browser on the watch) and then say remotely connected. But it stays on standalone since today. Used to work perfectly for months... restarted both watch and phone but still not working. Also I can't activate 'reactivation lock' or set automatically backup on the watch. Seems to be a problem with samsung cloud service?
Anybody else with lte model experiencing trouble with the remote connection?
Yep, mine only works at the same time I've disabled battery optimization and removed automatic management of the "Samsung Accessory Services" app
That's all

Categories

Resources