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Hi,
there are several threads on this forum dealing with nexus devices that get stuck at the google logo when booting up, however my case is a little different:
I can not even get into recovery.
Here's the symptoms:
The touchscreen became unresponsive. I read that fixing the cache partition helps and it did.
From time to time my device would get stuck at google logo on boot, but i was still able to get into recovery, wipe cache and it would work again. This happened 2-3 times over the course of the last 3 weeks maybe, so i thought its just some minor hangup
2 days ago the device became unresponsive again and i was unable to get into recovery. I have tried several times and once i was lucky to get into recovery (it showd google logo, but when i pressed the power button to turn it off i got into recovery)
now nothing will work. i can get into the bootloader no problem and fastboot is in a working condition
i have tried flashing the factory image using the files provided by google. So far no success
Does anyone know something else to try?
EDIT: aniket0317 suggested using Wugfresh's Root Toolkit which includes a script to unbrick in case of bootloops. That seems to have worked.
Flashing back to stock is a first step, to ensure it's nothing in the software. What do you mean by "So far no success"?
Use Wugfresh's Nexus Root Toolkit. There is a option named Stock Flash+Unroot (Bootloop). The device should be able to get into fastboot mode, though.
aniket0317 said:
Use Wugfresh's Nexus Root Toolkit.
Click to expand...
Click to collapse
This seems to have done it. I have followed the instructions in the toolkit and rebooted the device several times already successfully. The next days will tell whether the touchscreen freezes still happen. But for now, thank you.:good:
mistermabuse said:
This seems to have done it. I have followed the instructions in the toolkit and rebooted the device several times already successfully. The next days will tell whether the touchscreen freezes still happen. But for now, thank you.:good:
Click to expand...
Click to collapse
Press thanks if I helped you
Sent from my Nexus 7 using Tapatalk
Same problem
Hey,
my Nexus 7 2013 has the same error.
Im stuck in Google screen, only enter in fastboot mode.
Tried Nexus Root Toolkit and other methods but stays the same...
In TWRP, touchscreen doesnt work.
What can i do???
Thanks!
Hey thiago,
I don't really know what to do, but I have the same problem now...
I guess it should be possible to somehow boot clockworkmod recovery from fastboot,
but I'm not sure.
I'll mark this thread not solved again -.-
mistermabuse said:
Hi,
there are several threads on this forum dealing with nexus devices that get stuck at the google logo when booting up, however my case is a little different:
I can not even get into recovery.
Here's the symptoms:
The touchscreen became unresponsive. I read that fixing the cache partition helps and it did.
From time to time my device would get stuck at google logo on boot, but i was still able to get into recovery, wipe cache and it would work again. This happened 2-3 times over the course of the last 3 weeks maybe, so i thought its just some minor hangup
2 days ago the device became unresponsive again and i was unable to get into recovery. I have tried several times and once i was lucky to get into recovery (it showd google logo, but when i pressed the power button to turn it off i got into recovery)
now nothing will work. i can get into the bootloader no problem and fastboot is in a working condition
i have tried flashing the factory image using the files provided by google. So far no success
Does anyone know something else to try?
EDIT: aniket0317 suggested using Wugfresh's Root Toolkit which includes a script to unbrick in case of bootloops. That seems to have worked.
Click to expand...
Click to collapse
EDIT 2: Yes it worked, at first. Now the device is stuck in a bootloop again. I can boot into team win recovery, but touch doesn't work there so I can't do anything. Booting CWM from fastboot is also not suceessful.
What do you mean CWM is not successful, that there's no touch response? If all else fails, you can use the non-touch version of CWM, using the side buttons to navigate. But I'd be concerned if screen touches are not being recognized.
CWM dont start. Only twrp. Is there a TWRP non touch version?
There's no non-touch version of TWRP that I know of, since its design is based on touch.
What do you mean by CWM won't start? It just freezes? Did you flash the correct one?
6.0.4.3 for regular N7 2013: http://download2.clockworkmod.com/recoveries/recovery-clockwork-6.0.4.7-flo.img
6.0.4.8 for N7 2013 LTE: http://download2.clockworkmod.com/recoveries/recovery-clockwork-6.0.4.8-deb.img
6.0.4.3 for N7 2013 GSM: http://download2.clockworkmod.com/recoveries/recovery-clockwork-6.0.4.3-tilapia.img
still frozen
Pandae said:
There's no non-touch version of TWRP that I know of, since its design is based on touch.
What do you mean by CWM won't start? It just freezes? Did you flash the correct one?
[/url]
Click to expand...
Click to collapse
Yes, i used this version for Regular N7 2013, but still frozen in the google screen.
I have the same problem.
Stuck on google logo. It boots Fastboot only. It does not boot system or recovery.
What I have done so far:
Unlocked the bootloader
Flashed preview android L successfully But it did not boot. Then i Installed android 4.4.4. Successfully But still nothing. Then i flashed android 4.3 with the same result. Lastly i flashed TWRP to try and flash a zip, but again it does not go past the google logo. Everything i flash goes successfully or at least there are no errors on the logs. I have used wugs nexus toolkit to flash everything. I can see the bootloader version being changed after flashing different android versions, so i can confirm it is flashing bootloader at least.
My conclusion:
I think there is a hardware problem but I don't know how to troubleshoot what is wrong.
If anyone has any suggestion. It will be much appreciated.
Sent from my SM-G900F using XDA Premium HD app
Send it back to Google
gopin said:
I have the same problem.
Stuck on google logo. It boots Fastboot only. It does not boot system or recovery.
What I have done so far:
Unlocked the bootloader
Flashed preview android L successfully But it did not boot. Then i Installed android 4.4.4. Successfully But still nothing. Then i flashed android 4.3 with the same result. Lastly i flashed TWRP to try and flash a zip, but again it does not go past the google logo. Everything i flash goes successfully or at least there are no errors on the logs. I have used wugs nexus toolkit to flash everything. I can see the bootloader version being changed after flashing different android versions, so i can confirm it is flashing bootloader at least.
My conclusion:
I think there is a hardware problem but I don't know how to troubleshoot what is wrong.
If anyone has any suggestion. It will be much appreciated.
Click to expand...
Click to collapse
What if you flashed the stock factory recovery/ROM, or is that what you mean by 4.4.4 and 4.3? Don't use a recovery to flash the individual .img files, just run flash-all.bat and see what it does.
https://developers.google.com/android/nexus/images
Pandae said:
What if you flashed the stock factory recovery/ROM, or is that what you mean by 4.4.4 and 4.3? Don't use a recovery to flash the individual .img files, just run flash-all.bat and see what it does.
https://developers.google.com/android/nexus/images
Click to expand...
Click to collapse
Yes. I flashed the factory images using wugs nexus toolkit and ticked the option flash stuck + unroot (bricked or bootlooping) to see if it would work as mentioned by OP. All factory images flash successfully all partitions, but it does not boot recovery or system. I tried different android versions hoping it would make a difference and tried booting recovery after flashing each image (4.4.4 and 4.3). I haven't tried typing the command flash all.bat myself to flash the image as you suggested. I've used the toolkit to make it easier. I'll try flashing stock typing command flash all.bat myself and report.
Sent from my SM-G900F using XDA Premium HD app
Use your warranty, send it back to Google.
My device decided to randomly encrypt itself after using the CM12 port that is available. How this happened is beyond me. Anyhow, I tried to do a factory reset... Nothing would mount because the device was encrypted. So, I thought it would be a great idea to flash a different recovery. By now, I have flashed over 6 recovery images (all different) even the stock. Fastboot says that the transfer went through successfully only to find when I try to boot into recovery, it boots into fastboot instead.
Yes the device is unlocked.
I don't know if there is a ROM on it, but when i try to start it normally, it wont boot past the splash screen (before the boot animation)
Please help, as this is the only phone I am stuck with for a long time
Here's a thread with people that have a similar problem. There are some suggestions of what to do in there, but personally none of them worked for me. I ended up having to send it back to Amazon.
iananderson said:
Here's a thread with people that have a similar problem. There are some suggestions of what to do in there, but personally none of them worked for me. I ended up having to send it back to Amazon.
Click to expand...
Click to collapse
Thank you. Still no success :/
BLEXXAR said:
My device decided to randomly encrypt itself after using the CM12 port that is available. How this happened is beyond me. Anyhow, I tried to do a factory reset... Nothing would mount because the device was encrypted. So, I thought it would be a great idea to flash a different recovery. By now, I have flashed over 6 recovery images (all different) even the stock. Fastboot says that the transfer went through successfully only to find when I try to boot into recovery, it boots into fastboot instead.
Yes the device is unlocked.
I don't know if there is a ROM on it, but when i try to start it normally, it wont boot past the splash screen (before the boot animation)
Please help, as this is the only phone I am stuck with for a long time
Click to expand...
Click to collapse
Never factory restore when you have a Custom ROM as it isn't made to reset with the devices stock hardware and causes things to go crazy.
Always use a nandroid of the original system with root, then unroot, then factory restore from that.
Also. YouTube search - HTC Desire 816 root unlock bootloader.
Use the .exe recovery from that video in fastboot at least twice without exiting fastboot or rebooting.
Now try the recovery.
Sent from my 710C using XDA Free mobile app
Didn't work. Thanks though.
BLEXXAR said:
Didn't work. Thanks though.
Click to expand...
Click to collapse
When you were on the stock recovery, could you wipe partitions?
Also what model do you have?
My phone started acting really laggy today and began restarting by this evening. The restarts became more and more frequent and now I can't do anything with it. The phone is unlocked and was rooted with xposed. I can get into the bootloader and fastboot works fine. I cannot, however, get into recovery. The phone displays the unlocked warning, then the Google screen with the unlocked symbol on the bottom, and then it repeats.
Through fastboot, I flashed the newest update without wiping my data - didn't work. Then I extracted the zip file and flashed everything (radio, bootloader, recovery, system, etc..) and no change. I repeated the process with an older version just to see if there was a difference.. nope. Everything installs just fine but I get the same bootloop and inability to get into recovery. I also flashing TWRP, but no change.
Am I screwed? I voided my warranty when I unlocked the bootloader, right?
redg8gt said:
My phone started acting really laggy today and began restarting by this evening. The restarts became more and more frequent and now I can't do anything with it. The phone is unlocked and was rooted with xposed. I can get into the bootloader and fastboot works fine. I cannot, however, get into recovery. The phone displays the unlocked warning, then the Google screen with the unlocked symbol on the bottom, and then it repeats.
Through fastboot, I flashed the newest update without wiping my data - didn't work. Then I extracted the zip file and flashed everything (radio, bootloader, recovery, system, etc..) and no change. I repeated the process with an older version just to see if there was a difference.. nope. Everything installs just fine but I get the same bootloop and inability to get into recovery. I also flashing TWRP, but no change.
Am I screwed? I voided my warranty when I unlocked the bootloader, right?
Click to expand...
Click to collapse
Curious, what happens if you flash recovery.img into the boot partition?
It's a nexus device so you should be ok with warranty and an unlocked bootloader.
Sent from my Nexus 9 using XDA Free mobile app
redg8gt said:
My phone started acting really laggy today and began restarting by this evening. The restarts became more and more frequent and now I can't do anything with it. The phone is unlocked and was rooted with xposed. I can get into the bootloader and fastboot works fine. I cannot, however, get into recovery. The phone displays the unlocked warning, then the Google screen with the unlocked symbol on the bottom, and then it repeats.
Through fastboot, I flashed the newest update without wiping my data - didn't work. Then I extracted the zip file and flashed everything (radio, bootloader, recovery, system, etc..) and no change. I repeated the process with an older version just to see if there was a difference.. nope. Everything installs just fine but I get the same bootloop and inability to get into recovery. I also flashing TWRP, but no change.
Am I screwed? I voided my warranty when I unlocked the bootloader, right?
Click to expand...
Click to collapse
try clean flashing a stock image in fastboot. wipe everything.
k.s.deviate said:
try clean flashing a stock image in fastboot. wipe everything.
Click to expand...
Click to collapse
I manually flashed everything that the flash-all.bat file does, twice. I'm going to try to get it replaced with the warranty.
I can't help but think it is a hardware problem given that everything seems to work perfectly flashing it with factory images and then nothing happens when I try to boot it up.
sfhub said:
Curious, what happens if you flash recovery.img into the boot partition?
Click to expand...
Click to collapse
... is this different than flashing using fastboot? I flashed the stock recovery several times and redownloaded and tried again. TWRP didn't work either.
redg8gt said:
... is this different than flashing using fastboot? I flashed the stock recovery several times and redownloaded and tried again. TWRP didn't work either.
Click to expand...
Click to collapse
What I was suggesting is
fastboot flash boot recovery.img
previously you would have been trying
fastboot flash boot boot.img
fastboot flash recovery recovery.img
I was suggesting flashing your boot partition using the recovery.img on the assumption that the recovery partition emmc might be damaged along with parts of the user partition.
If the boot partition area of the emmc is still good, flashing the recovery.img in there will allow recovery to startup.
Recovery and boot are basically 95% the same image. The partitions sizes are the same. So basically from a flashing standpoint, they are interchangeable.
The difference is the boot partition is automatically selected by the boot loader, while the recovery partition needs special button presses to start.
If you flash the boot partition with the recovery.img, then recovery should just start up automatically without special button presses.
sfhub said:
What I was suggesting is
fastboot flash boot recovery.img
previously you would have been trying
fastboot flash boot boot.img
fastboot flash recovery recovery.img
I was suggesting flashing your boot partition using the recovery.img on the assumption that the recovery partition emmc might be damaged along with parts of the user partition.
If the boot partition area of the emmc is still good, flashing the recovery.img in there will allow recovery to startup.
Recovery and boot are basically 95% the same image. The partitions sizes are the same. So basically from a flashing standpoint, they are interchangeable.
The difference is the boot partition is automatically selected by the boot loader, while the recovery partition needs special button presses to start.
If you flash the boot partition with the recovery.img, then recovery should just start up automatically without special button presses.
Click to expand...
Click to collapse
I think you mean fastboot boot recovery.img. Not fastboot flash boot recovery.img. That'll hopefully boot you into recovery without actually flashing it.
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
I think you mean fastboot boot recovery.img. Not fastboot flash boot recovery.img. That'll hopefully boot you into recovery without actually flashing it.
Click to expand...
Click to collapse
Nope, I actually meant what I wrote. I wanted to test the theory that the emmc in the recovery partition is damaged and the easiest way to do that is to flash the recovery onto the boot partition, which might not be damaged.
The partitions are the same size so you won't damage the phone, you'll just cause the phone to boot the kernel which autostarts recovery instead of the kernel that tries to boot android.
fastboot boot recovery.img will just load recovery straight into memory across the USB cable. It won't allow diagnosis of whether the emmc in that section is damaged.
Ok, but if the EMMC is bad in any partition the device is still hosed.
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
Ok, but if the EMMC is bad in any partition the device is still hosed.
Click to expand...
Click to collapse
Actually that isn't necessarily true. While Emmc can have catastrophic failure, Emmc often has partial failure.
We discovered this when google added SecureTRIM to the kernel on the Samsung Epic Touch. The emmc was getting corrupted by this change and we found that we could lock out certain sections of the emmc by adjusting partition tables and have a functioning phone.
I figure this phone is going back for RMA anyway, so might as well get some useful failure analysis out of it.
redg8gt said:
My phone started acting really laggy today and began restarting by this evening. The restarts became more and more frequent and now I can't do anything with it. The phone is unlocked and was rooted with xposed. I can get into the bootloader and fastboot works fine. I cannot, however, get into recovery. The phone displays the unlocked warning, then the Google screen with the unlocked symbol on the bottom, and then it repeats.
Through fastboot, I flashed the newest update without wiping my data - didn't work. Then I extracted the zip file and flashed everything (radio, bootloader, recovery, system, etc..) and no change. I repeated the process with an older version just to see if there was a difference.. nope. Everything installs just fine but I get the same bootloop and inability to get into recovery. I also flashing TWRP, but no change.
Am I screwed? I voided my warranty when I unlocked the bootloader, right?
Click to expand...
Click to collapse
Try to do a factor oem lock and then unlock to completely wipe the phone , then try to adb sideload stock 6.0.1 ?
okay here's what you need to do:
1) Try the LG UP tool. There's a thread somewhere in 5x forums. 90% chances are that it will fix everything as it repartitions back to stock.
2) If the above does not work, then do this: Download the platform tools, shift right click, open command prompt, switch off the phone, connect it to pc and power on. Once you are past the google logo, type adb devices, it should show up there on the pc, if it doesn't then try the command again. once the device shows up on the command prompt, type adb logcat, once you have around 3-4 minutes of boot up logs on the cmd, copy everything and post it here, one of us will take a look and tell you what exactly is the problem.
Here is the link, http://forum.xda-developers.com/nexus-5x/help/req-help-to-unbrick-t3251740. Member bitdomo has been a savior on many nexus devices.
Sent from my Nexus 9 using XDA Free mobile app
The phone is indeed heading back to Google for a (refurb) replacement. I had tried to directly boot into recovery using both the stock recovery and twrp and had the same result. For the sake of science, I will try the LG tool later and see if I can get it working.
sfhub said:
What I was suggesting is
fastboot flash boot recovery.img
previously you would have been trying
fastboot flash boot boot.img
fastboot flash recovery recovery.img
I was suggesting flashing your boot partition using the recovery.img on the assumption that the recovery partition emmc might be damaged along with parts of the user partition.
If the boot partition area of the emmc is still good, flashing the recovery.img in there will allow recovery to startup.
Recovery and boot are basically 95% the same image. The partitions sizes are the same. So basically from a flashing standpoint, they are interchangeable.
The difference is the boot partition is automatically selected by the boot loader, while the recovery partition needs special button presses to start.
If you flash the boot partition with the recovery.img, then recovery should just start up automatically without special button presses.
Click to expand...
Click to collapse
I just tried this. Still bootloops.
Siddheshpatil said:
okay here's what you need to do:
1) Try the LG UP tool. There's a thread somewhere in 5x forums. 90% chances are that it will fix everything as it repartitions back to stock.
2) If the above does not work, then do this: Download the platform tools, shift right click, open command prompt, switch off the phone, connect it to pc and power on. Once you are past the google logo, type adb devices, it should show up there on the pc, if it doesn't then try the command again. once the device shows up on the command prompt, type adb logcat, once you have around 3-4 minutes of boot up logs on the cmd, copy everything and post it here, one of us will take a look and tell you what exactly is the problem.
Click to expand...
Click to collapse
1) I think I'm going to keep it broken so there is no issue whenever I send it in. I wish I would have waited to call Google. I'm curious now whether that would have worked.
2) There is no past the Google logo.. it resets before it gets past it.
redg8gt said:
I just tried this. Still bootloops.
Click to expand...
Click to collapse
Could you try 2 other things
1) try the fastboot boot recovery.img suggested earlier to confirm your recovery image can boot across USB cable
2) if not, please post a SHA1 hash for your recovery.img and which Android version you got the image from
This will just confirm that the recovery image that you are using is bootable in absence of the EMMC and if not, confirm whether the recovery.img is corrupted or not.
I experienced something similar when I moved from MM to N without wiping data. The data partition got encrypted even though I flashed that fedpatcher. Just couldn't get into twrp beyond its splash screen. The issue here might be unrelated, but I'd suggest a format userdata.
I got this problem a month ago , tried wiping everything and flash stock using fastboot command , then i got 9008 mode .
No recovery no downloads mode no fastboot . (Sometimes can go to fastboot try flash using nrt / manually , nothing happend)
Well got hold of the latest OOS 3.2 Full zip.
Flashed it in stock recovery and during sideloading my cable got unplugged.
Flashed twrp but no luck.
Now i seem to have fastboot but no bootloader as i get an error screen with red lines showing all failed and also cant boot in to any ROM using in twrp flash or sideloading now neither fastboot flashes work.
Also I cant seem to get the bootloader unlocked screen now..!
What to do..!!
Tried all toolkits but no luck..!
Any Help here please..!!
Recovered using Oneplus Recovery Download Tool or MSM Download Tool...!!
THREAD CLOSED
Joyo-rocker said:
Well got hold of the latest OOS 3.2 Full zip.
Flashed it in stock recovery and during sideloading my cable got unplugged.
Flashed twrp but no luck.
Now i seem to have fastboot but no bootloader as i get an error screen with red lines showing all failed and also cant boot in to any ROM using in twrp flash or sideloading now neither fastboot flashes work.
Also I cant seem to get the bootloader unlocked screen now..!
What to do..!!
Tried all toolkits but no luck..!
Any Help here please..!!
Click to expand...
Click to collapse
This is exactly why we can't have nice things, and samsung and lg along with some others dont condone rooting And have a hard time unlocking bootloaders ..smfh.. I hope the note 7 doubt have a locked bootloader!![emoji35]
Sent from my OnePlus4
Yes mum... Sorry mum.... Wont happen again mum
Long story short, I made my phone bricked with a small mistake:
I had Freedom OS (latest build) and then tried to flash Miui rom. To do so, I needed to flash back to official Hygrogen/Oxygen OS (MM). The mistake I made was to lock bootloader first. Then, phone got into bootloop....I searched and found Qualcomm software can revive any Qualcomm phone. I downloaded Qualcomm app and driver for Oneplus 3 and tried reviving my phone....What happened finally was that the phone was restarted and a screen showing Cache failed, System failed, userdata failed appeared. I tried to find Cache, system img ...of OOS 4.02 to flash separately....while I couldn't find them anywhere...I just tried fastboot flashing a recovery (both official and TWRP) but got error that partition doesn't allow writing (I guess because phone is locked now)....anyway, phone can boot only in fastboot and I wonder what else I can do....
Any help is very much appreciated!
alireza.nasibi said:
Long story short, I made my phone bricked with a small mistake:
I had Freedom OS (latest build) and then tried to flash Miui rom. To do so, I needed to flash back to official Hygrogen/Oxygen OS (MM). The mistake I made was to lock bootloader first. Then, phone got into bootloop....I searched and found Qualcomm software can revive any Qualcomm phone. I downloaded Qualcomm app and driver for Oneplus 3 and tried reviving my phone....What happened finally was that the phone was restarted and a screen showing Cache failed, System failed, userdata failed appeared. I tried to find Cache, system img ...of OOS 4.02 to flash separately....while I couldn't find them anywhere...I just tried fastboot flashing a recovery (both official and TWRP) but got error that partition doesn't allow writing (I guess because phone is locked now)....anyway, phone can boot only in fastboot and I wonder what else I can do....
Any help is very much appreciated!
Click to expand...
Click to collapse
Try this method now it will work
https://forum.xda-developers.com/showpost.php?p=68245482&postcount=111
The point is I can't flash anything on any partition as phone is locked and can't be unlocked!
alireza.nasibi said:
The point is I can't flash anything on any partition as phone is locked and can't be unlocked!
Click to expand...
Click to collapse
If you can access fastboot mode then you can definitely flash by other method
abhi0502 said:
If you can access fastboot mode then you can definitely flash by other method
Click to expand...
Click to collapse
you mean the 2nd method?
You said you lock the bootloader in 5th line, in order to flash any recovery you need to unlock bootloader again.
I also tried to lock bootloader last week and then my op3 got bricked with bootloop.
-First get into fastboot and unlock bootloader this will wipe your all data including you saved ROM files.
- after this flash TWRP or OnePlus recovery and sideload OOS ROM. Or transfer the ROM file using mtp in TWRP recovery.
- then you can easily do anything you want. Don't relock bootloader.
Those red things on your screen basically means your phone misses partitions, without these partitions it doesn't boot duhh.
If method 2 of the unbrick tool doesn't work, you can manually flash those files in Fastboot, the program has a folder that has all partitions like, cache.img, boot.img etc. I've been here as well nothing to worry about just keep us updated so we can help you
There's no mention in your post on which unbrick method you used. Was it first or second? By the looks of the end result, it was the first.
Just follow the same steps, but use method 2, that should leave you with a phone like out of the factory. Afterwards, you can simply set it up and let it update through OTA if you want to remain stock, or simply unlock bootloader, flash TWRP and flash whatever you want.
use the second method. the file you have to download contains all the raw room and when you follow the process, it would work. happened to me two times and i used this method
Just simply use fastboot oem unlock in fastboot mode then flash a recovery via fastboot flash recovery then go to recovery and once wipe all the partions and install a rom and then tried booting
Thank you all for your time and support. Method 2 saved my phone!