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Hi,
there are several threads on this forum dealing with nexus devices that get stuck at the google logo when booting up, however my case is a little different:
I can not even get into recovery.
Here's the symptoms:
The touchscreen became unresponsive. I read that fixing the cache partition helps and it did.
From time to time my device would get stuck at google logo on boot, but i was still able to get into recovery, wipe cache and it would work again. This happened 2-3 times over the course of the last 3 weeks maybe, so i thought its just some minor hangup
2 days ago the device became unresponsive again and i was unable to get into recovery. I have tried several times and once i was lucky to get into recovery (it showd google logo, but when i pressed the power button to turn it off i got into recovery)
now nothing will work. i can get into the bootloader no problem and fastboot is in a working condition
i have tried flashing the factory image using the files provided by google. So far no success
Does anyone know something else to try?
EDIT: aniket0317 suggested using Wugfresh's Root Toolkit which includes a script to unbrick in case of bootloops. That seems to have worked.
Flashing back to stock is a first step, to ensure it's nothing in the software. What do you mean by "So far no success"?
Use Wugfresh's Nexus Root Toolkit. There is a option named Stock Flash+Unroot (Bootloop). The device should be able to get into fastboot mode, though.
aniket0317 said:
Use Wugfresh's Nexus Root Toolkit.
Click to expand...
Click to collapse
This seems to have done it. I have followed the instructions in the toolkit and rebooted the device several times already successfully. The next days will tell whether the touchscreen freezes still happen. But for now, thank you.:good:
mistermabuse said:
This seems to have done it. I have followed the instructions in the toolkit and rebooted the device several times already successfully. The next days will tell whether the touchscreen freezes still happen. But for now, thank you.:good:
Click to expand...
Click to collapse
Press thanks if I helped you
Sent from my Nexus 7 using Tapatalk
Same problem
Hey,
my Nexus 7 2013 has the same error.
Im stuck in Google screen, only enter in fastboot mode.
Tried Nexus Root Toolkit and other methods but stays the same...
In TWRP, touchscreen doesnt work.
What can i do???
Thanks!
Hey thiago,
I don't really know what to do, but I have the same problem now...
I guess it should be possible to somehow boot clockworkmod recovery from fastboot,
but I'm not sure.
I'll mark this thread not solved again -.-
mistermabuse said:
Hi,
there are several threads on this forum dealing with nexus devices that get stuck at the google logo when booting up, however my case is a little different:
I can not even get into recovery.
Here's the symptoms:
The touchscreen became unresponsive. I read that fixing the cache partition helps and it did.
From time to time my device would get stuck at google logo on boot, but i was still able to get into recovery, wipe cache and it would work again. This happened 2-3 times over the course of the last 3 weeks maybe, so i thought its just some minor hangup
2 days ago the device became unresponsive again and i was unable to get into recovery. I have tried several times and once i was lucky to get into recovery (it showd google logo, but when i pressed the power button to turn it off i got into recovery)
now nothing will work. i can get into the bootloader no problem and fastboot is in a working condition
i have tried flashing the factory image using the files provided by google. So far no success
Does anyone know something else to try?
EDIT: aniket0317 suggested using Wugfresh's Root Toolkit which includes a script to unbrick in case of bootloops. That seems to have worked.
Click to expand...
Click to collapse
EDIT 2: Yes it worked, at first. Now the device is stuck in a bootloop again. I can boot into team win recovery, but touch doesn't work there so I can't do anything. Booting CWM from fastboot is also not suceessful.
What do you mean CWM is not successful, that there's no touch response? If all else fails, you can use the non-touch version of CWM, using the side buttons to navigate. But I'd be concerned if screen touches are not being recognized.
CWM dont start. Only twrp. Is there a TWRP non touch version?
There's no non-touch version of TWRP that I know of, since its design is based on touch.
What do you mean by CWM won't start? It just freezes? Did you flash the correct one?
6.0.4.3 for regular N7 2013: http://download2.clockworkmod.com/recoveries/recovery-clockwork-6.0.4.7-flo.img
6.0.4.8 for N7 2013 LTE: http://download2.clockworkmod.com/recoveries/recovery-clockwork-6.0.4.8-deb.img
6.0.4.3 for N7 2013 GSM: http://download2.clockworkmod.com/recoveries/recovery-clockwork-6.0.4.3-tilapia.img
still frozen
Pandae said:
There's no non-touch version of TWRP that I know of, since its design is based on touch.
What do you mean by CWM won't start? It just freezes? Did you flash the correct one?
[/url]
Click to expand...
Click to collapse
Yes, i used this version for Regular N7 2013, but still frozen in the google screen.
I have the same problem.
Stuck on google logo. It boots Fastboot only. It does not boot system or recovery.
What I have done so far:
Unlocked the bootloader
Flashed preview android L successfully But it did not boot. Then i Installed android 4.4.4. Successfully But still nothing. Then i flashed android 4.3 with the same result. Lastly i flashed TWRP to try and flash a zip, but again it does not go past the google logo. Everything i flash goes successfully or at least there are no errors on the logs. I have used wugs nexus toolkit to flash everything. I can see the bootloader version being changed after flashing different android versions, so i can confirm it is flashing bootloader at least.
My conclusion:
I think there is a hardware problem but I don't know how to troubleshoot what is wrong.
If anyone has any suggestion. It will be much appreciated.
Sent from my SM-G900F using XDA Premium HD app
Send it back to Google
gopin said:
I have the same problem.
Stuck on google logo. It boots Fastboot only. It does not boot system or recovery.
What I have done so far:
Unlocked the bootloader
Flashed preview android L successfully But it did not boot. Then i Installed android 4.4.4. Successfully But still nothing. Then i flashed android 4.3 with the same result. Lastly i flashed TWRP to try and flash a zip, but again it does not go past the google logo. Everything i flash goes successfully or at least there are no errors on the logs. I have used wugs nexus toolkit to flash everything. I can see the bootloader version being changed after flashing different android versions, so i can confirm it is flashing bootloader at least.
My conclusion:
I think there is a hardware problem but I don't know how to troubleshoot what is wrong.
If anyone has any suggestion. It will be much appreciated.
Click to expand...
Click to collapse
What if you flashed the stock factory recovery/ROM, or is that what you mean by 4.4.4 and 4.3? Don't use a recovery to flash the individual .img files, just run flash-all.bat and see what it does.
https://developers.google.com/android/nexus/images
Pandae said:
What if you flashed the stock factory recovery/ROM, or is that what you mean by 4.4.4 and 4.3? Don't use a recovery to flash the individual .img files, just run flash-all.bat and see what it does.
https://developers.google.com/android/nexus/images
Click to expand...
Click to collapse
Yes. I flashed the factory images using wugs nexus toolkit and ticked the option flash stuck + unroot (bricked or bootlooping) to see if it would work as mentioned by OP. All factory images flash successfully all partitions, but it does not boot recovery or system. I tried different android versions hoping it would make a difference and tried booting recovery after flashing each image (4.4.4 and 4.3). I haven't tried typing the command flash all.bat myself to flash the image as you suggested. I've used the toolkit to make it easier. I'll try flashing stock typing command flash all.bat myself and report.
Sent from my SM-G900F using XDA Premium HD app
Use your warranty, send it back to Google.
Hello everyone, today I installed TWRP recovery, it went fine and I am not new to install custom roms, custom recoveries, etc. but this got my phone messed up. It was working perfectly fine and then I turned it off in the night and in the morning, it just got stuck in a bootloop, and knowing me of course, I forgot to create a backup as I installed TWRp. So, is there any kind fellow out there that has a TWRP backup at hand for the ZE551ML?
Just to get the order correct...
Flashed TWRP - No problem
Rebooted to system - No problem
System worked?
Turned off phone
Bootloop on power on?
Is this a bootloop, or does it just sit on the Asus screen? Does it get to the actual boot animation, or are you on the splash screen?
Harfainx said:
Just to get the order correct...
Flashed TWRP - No problem
Rebooted to system - No problem
System worked?
Turned off phone
Bootloop on power on?
Is this a bootloop, or does it just sit on the Asus screen? Does it get to the actual boot animation, or are you on the splash screen?
Click to expand...
Click to collapse
I am getting to the boot animation with the gears turning and then error comes up and boots me into TWRP. The problem is, the Bootloader will not come up so I can do the fastboot flashing, TWRP comes up instead. It comes up and I didn't overwrite the bootloader with TWRP. Problem is I can't access fastboot commands.
Lurkingintheshadows said:
I am getting to the boot animation with the gears turning and then error comes up and boots me into TWRP. The problem is, the Bootloader will not come up so I can do the fastboot flashing, TWRP comes up instead. It comes up and I didn't overwrite the bootloader with TWRP. Problem is I can't access fastboot commands.
Click to expand...
Click to collapse
Give me a few minutes. I'll get you a TWRP flashable boot.img zip.
Try flashing this in TWRP. You might need to sideload it onto your phone if you can't boot into system.
Harfainx said:
Try flashing this in TWRP. You might need to sideload it onto your phone if you can't boot into system.
Click to expand...
Click to collapse
Thank you. But, it won't flash, I've tried about every option now. I think I'm just going to see if I can get a replacement. 2.19 was always causing me problems to install and then now that I finally got it on my phone, I couldn't install another 2.19 on top of it or downgrade. Guess this phone is done for until CM12 gets released. Thanks for the help but it seems it can't be recovered at this point.
Lurkingintheshadows said:
Thank you. But, it won't flash, I've tried about every option now. I think I'm just going to see if I can get a replacement. 2.19 was always causing me problems to install and then now that I finally got it on my phone, I couldn't install another 2.19 on top of it or downgrade. Guess this phone is done for until CM12 gets released. Thanks for the help but it seems it can't be recovered at this point.
Click to expand...
Click to collapse
If you lurk on these forums, there are some Intel flashing tools I've seen that can help you recover from a soft brick.
I am stuck too!
I was in stock recovery and did a cache wipe. It took forever and wouldn't come out of it so i powered it off and tried booting. It got stuck on bootloop. phone is asus zenfone 2 Z00A. It is intel chipset. please help me out.
the worst part is that i cant get into fastboot or recovery modes so i am completely stuck! please help me out.
when i try to get into fastboot mode with vol up+ power key it vibrates but nothing is displayed.
if i just power it on its stuck on bootloop.
i can't get into recovery and fastboot bcoz its at the same place.
can i use adb commands or fastboot commands somehow?
i can maybe use adb reboot recovery to get into recovery and then i can do a wipe and flash new stuff.
please help me out.
UPDATE: I found out u can use adb reboot recovery while on the asus bootanimation.
i tried adb reboot recovery and now getting a flashing android sleeping bot with error!
can't use adb or fastboot commands now though
now in even bigger mess. after using adb reboot recovery, i can't get to bootanimation either.
just stuck at flashing android sleeping bot with error.
can't get to bootloader or fastboot or anything!
Please any suggestions. I'm dying here to fix it.
I have a adb backup.
i couldn't take a nandroid backup. i just entred recovery and wiped cache first. after doing that i was going to flash twrp and then using twrp take a nandroid backup and flash a custom rom. but it got stuck at cache wipe and i powered it off and the whole mess.:
Finally entered bootloader with fastboot now working!
Content and satisfied
I_am_sid said:
I was in stock recovery and did a cache wipe. It took forever and wouldn't come out of it so i powered it off and tried booting. It got stuck on bootloop. phone is asus zenfone 2 Z00A. It is intel chipset. please help me out.
the worst part is that i cant get into fastboot or recovery modes so i am completely stuck! please help me out.
when i try to get into fastboot mode with vol up+ power key it vibrates but nothing is displayed.
if i just power it on its stuck on bootloop.
i can't get into recovery and fastboot bcoz its at the same place.
can i use adb commands or fastboot commands somehow?
i can maybe use adb reboot recovery to get into recovery and then i can do a wipe and flash new stuff.
please help me out.
UPDATE: I found out u can use adb reboot recovery while on the asus bootanimation.
i tried adb reboot recovery and now getting a flashing android sleeping bot with error!
can't use adb or fastboot commands now though
now in even bigger mess. after using adb reboot recovery, i can't get to bootanimation either.
just stuck at flashing android sleeping bot with error.
can't get to bootloader or fastboot or anything!
Please any suggestions. I'm dying here to fix it.
I have a adb backup.
i couldn't take a nandroid backup. i just entred recovery and wiped cache first. after doing that i was going to flash twrp and then using twrp take a nandroid backup and flash a custom rom. but it got stuck at cache wipe and i powered it off and the whole mess.:
Finally entered bootloader with fastboot now working!
Content and satisfied
Click to expand...
Click to collapse
how did you get fastboot working? I can get into bootloader, but cant get my pc to connect with my zenfone2. can't use any adb cmd it would just say "error: can't find devices"
I_am_sid said:
I was in stock recovery and did a cache wipe. It took forever and wouldn't come out of it so i powered it off and tried booting.
Click to expand...
Click to collapse
Just a reminder to everyone, never force shutdown the Phone during a cache wipe procedure, it takes a long time but it finishes.
When I did it on my ZF2, I thought it was taking too long, but I did a search here and found out about it taking long before it was too late.
I'm glad you could recover yours. :good:
I shut mine down because it took too long. Wouldn't start up again. Had to send it in for RMA. Asus Canada reset the OS. I'll never do that again.
Sent from my ASUS_Z00AD using XDA-Developers mobile app
ikkuy said:
how did you get fastboot working? I can get into bootloader, but cant get my pc to connect with my zenfone2. can't use any adb cmd it would just say "error: can't find devices"
Click to expand...
Click to collapse
Dude you can never use adb when in bootloader.
That's why you have fastboot.
just type
fastboot devices
you will get your device.
if you don't then download intel drivers. You will get them in asus website.
if you are stuck without custom recovery i would suggest you to download system image (~1.5Gb) from asus website.
just search for asus zenfone 2 and go to official asus site. in downloads tab you should find both drivers and system image.
download the latest one.
See if you can get into stock recovery.
when in bootloader press vol down and go to recovery mode.
you will see a sleeping android bot with error.
press power key + vol down you will get a list.
choose factory reset and then after wipe is complete choose sideload from adb.
connect your phone and then in adb type
adb sideload filename.zip
obviously place file in your platform-tools folder and replace filename with whatever its name is.
it will take a while and you will get back your system.
---------- Post added at 07:37 PM ---------- Previous post was at 07:21 PM ----------
Marteicos said:
Just a reminder to everyone, never force shutdown the Phone during a cache wipe procedure, it takes a long time but it finishes.
When I did it on my ZF2, I thought it was taking too long, but I did a search here and found out about it taking long before it was too late.
I'm glad you could recover yours. :good:
Click to expand...
Click to collapse
Thanks!
It took a lot of time though.
For anyone stuck,
I first got fastboot working. and then i flashed stock recovery and boot.
got into stock recovery and sideloaded system img into it.
After it booted back into asus stock rom i unlocked bootloader, placed twrp in sdcard and got straight into fastboot again installed twrp and then did a wipe and went ahead and flashed ROM and Gapps. Working fine.
Update:
To get to bootloader:
i was stuck in a bootloop.
When at asus boot animation i connected USB cable and quickly typed
adb reboot bootloader
which seemed to work for me. Though i couldn't get into recovery.
So i had to flash stock recovery again.
Long story short, I made my phone bricked with a small mistake:
I had Freedom OS (latest build) and then tried to flash Miui rom. To do so, I needed to flash back to official Hygrogen/Oxygen OS (MM). The mistake I made was to lock bootloader first. Then, phone got into bootloop....I searched and found Qualcomm software can revive any Qualcomm phone. I downloaded Qualcomm app and driver for Oneplus 3 and tried reviving my phone....What happened finally was that the phone was restarted and a screen showing Cache failed, System failed, userdata failed appeared. I tried to find Cache, system img ...of OOS 4.02 to flash separately....while I couldn't find them anywhere...I just tried fastboot flashing a recovery (both official and TWRP) but got error that partition doesn't allow writing (I guess because phone is locked now)....anyway, phone can boot only in fastboot and I wonder what else I can do....
Any help is very much appreciated!
alireza.nasibi said:
Long story short, I made my phone bricked with a small mistake:
I had Freedom OS (latest build) and then tried to flash Miui rom. To do so, I needed to flash back to official Hygrogen/Oxygen OS (MM). The mistake I made was to lock bootloader first. Then, phone got into bootloop....I searched and found Qualcomm software can revive any Qualcomm phone. I downloaded Qualcomm app and driver for Oneplus 3 and tried reviving my phone....What happened finally was that the phone was restarted and a screen showing Cache failed, System failed, userdata failed appeared. I tried to find Cache, system img ...of OOS 4.02 to flash separately....while I couldn't find them anywhere...I just tried fastboot flashing a recovery (both official and TWRP) but got error that partition doesn't allow writing (I guess because phone is locked now)....anyway, phone can boot only in fastboot and I wonder what else I can do....
Any help is very much appreciated!
Click to expand...
Click to collapse
Try this method now it will work
https://forum.xda-developers.com/showpost.php?p=68245482&postcount=111
The point is I can't flash anything on any partition as phone is locked and can't be unlocked!
alireza.nasibi said:
The point is I can't flash anything on any partition as phone is locked and can't be unlocked!
Click to expand...
Click to collapse
If you can access fastboot mode then you can definitely flash by other method
abhi0502 said:
If you can access fastboot mode then you can definitely flash by other method
Click to expand...
Click to collapse
you mean the 2nd method?
You said you lock the bootloader in 5th line, in order to flash any recovery you need to unlock bootloader again.
I also tried to lock bootloader last week and then my op3 got bricked with bootloop.
-First get into fastboot and unlock bootloader this will wipe your all data including you saved ROM files.
- after this flash TWRP or OnePlus recovery and sideload OOS ROM. Or transfer the ROM file using mtp in TWRP recovery.
- then you can easily do anything you want. Don't relock bootloader.
Those red things on your screen basically means your phone misses partitions, without these partitions it doesn't boot duhh.
If method 2 of the unbrick tool doesn't work, you can manually flash those files in Fastboot, the program has a folder that has all partitions like, cache.img, boot.img etc. I've been here as well nothing to worry about just keep us updated so we can help you
There's no mention in your post on which unbrick method you used. Was it first or second? By the looks of the end result, it was the first.
Just follow the same steps, but use method 2, that should leave you with a phone like out of the factory. Afterwards, you can simply set it up and let it update through OTA if you want to remain stock, or simply unlock bootloader, flash TWRP and flash whatever you want.
use the second method. the file you have to download contains all the raw room and when you follow the process, it would work. happened to me two times and i used this method
Just simply use fastboot oem unlock in fastboot mode then flash a recovery via fastboot flash recovery then go to recovery and once wipe all the partions and install a rom and then tried booting
Thank you all for your time and support. Method 2 saved my phone!
good day,
i have an HTC 10 factory unlocked, i had the bootloader unlocked through HTCdev. i then flashed the latest TWRP recovery, attempting to enter revovery....i cant. i din't get the triangle thingy what so ever,it jus displayed the screen like when you're about to enter bootloader mode. then it would restart after that, almost brick it cuz it didn't wanna boot at one pointing time :crying::crying: .i've rooted m7,8 & 9 and never came across something like that. i can't even flash over new rom cuz cmd is given error: can't open recovery. before i attempted bootloader unlock via htcdev, i tried sunshine jus to avoid the hassle and when it was attempting to give me temproot, it failed....3 times so that was useless,leaving me to go manual. any help on this?
Wrong thread. But sounds like recovery didn't flash. Make sure your flashing to recovery partition. Search thread for toolkit, will make it easier.
Fastboot flash recovery recovery. IMG @download mode
I used this tool to safely and successfully install ROM and Recovery.. Maybe you could try..
Thanks to the developer..
https://forum.xda-developers.com/htc-10/how-to/2016-05-27-fastboot-flashing-firmware-t3387520
Not sure if this helps, but I get the same type of issue when booting to recovery, except my phone is bone stock.
What works for me is right after the symbol comes up, press Vol Up and Power at the same time. If I time it right, recovery mode comes up. Not sure if it will work with TWRP, since I've never used it.
Sent from my htc_pmewl using XDA Labs
2WildFirE said:
Fastboot flash recovery recovery. IMG @download mode
Click to expand...
Click to collapse
that's what i did but still showing error:can't open recovery
Hello. i have 2 phones with the same defect.
They remain on the word asus, and restart.
Continuous bootloop.
I can access the fastboot mode but not the recovery.
I downloaded the firmware from the asus website, but I can't flash via fastboot.
how can you solve it?
I add that I wish I could flash the original rom via fastboot, but being a zip format, it is not possible for me.
I also extracted the contents and flashed the file system (renamed changing the extension from "dat" to "img". But I got nothing.
I only get phone in fastboot.
Is there any .img format rom that you can flash, or the original recovery to be able to flash then through adb?
THANK'S you for excellent support
cicci0 said:
THANK'S you for excellent support
Click to expand...
Click to collapse
were you able to fix your device?
cicci0 said:
Hello. i have 2 phones with the same defect.
They remain on the word asus, and restart.
Continuous bootloop.
I can access the fastboot mode but not the recovery.
I downloaded the firmware from the asus website, but I can't flash via fastboot.
how can you solve it?
Click to expand...
Click to collapse
Exactly the same thing happened to me. It started a few months ago but it would complete the bootup after a while. Now it just stays on bootloop and nothing else except for being able to boot into fastboot but I can't flash recovery or anything from there so I don't know what to do.
Any help would be greatly appreciated since I was still using the phone but can't anymore from the looks of it.
cicci0 said:
THANK'S you for excellent support
Click to expand...
Click to collapse
Any luck? I tried flashing stock rom through fastboot. It flashed properly but the problem still persists. I also rooted this phone before so the bootloader is already unlocked. I tried to flash TWRP but still it cant boot to recovery and still boot loops. I've tried the flashing the RAW rom also through ASUS Flashtool, still same results. Its really sad, I really like this device for gaming. Its still performs better than my S9 plus. My s9 has some very aggressive throttling issues. I am beginning to think that the UFS storage chip is dead. I cant seem to flash anything on the memory.