Black screen help?? - OnePlus 7T Questions & Answers

My screen has failed. Started with a black area covering 80% of the screen, centered on the middle (of course) - with a ring of working pixels around the outside. Over a short time, the working pixels declined, until there are literally none left now.
The phone still works. Everything but the screen. I can start it, shut it down, and it connects to wifi. My problem is I want to access the phone before I return to OnePlus for repair (still in-warranty). There are lots of files I want to access.
When I attach a USB-C to HDMI cable to my monitor, I see some sort of lock screen thats not part of the phone normally. The in-screen fingerprint sensor in this case is a MAJOR drawback - if it was the old touch one on the back, I could unlock and control the phone on my monitor. Without a functioning screen, the backlight for fingerprint is useless.
So I need to figure out where the keypad entries are. Could somebody send me a couple of screenshots of the first screen after you press the power button to wake it up? and then another screen shot of the keypad after you swipe up to get to the keycode entry?
I'm virtually certain if I can unlock the phone before I attach to USB-C to HDMI, I will be able to access the phone.
Thank you so much! Yes - the tactile response works, so I just need to know what the screen looks like at those several crucial moments before the keypad code is entered after the fingerprint.
Cyclone6

Lock screen attached

Globus.gd said:
Lock screen attached
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Thank you very much! I was able to get into my phone. The USB-C to HDMI works fine - as long as the phone is not locked. With the screenshot I was able to get in, make my backups, and restore to factory default for shipment to OnePlus. Appreciated...

Related

[Q] Often unable to unlock phone as screen won't turn on when I try to wake the Play?

I've had this phone for 12 months (Typical! Just out of warranty! ), and I'm still running the initial stock ROM, however, all of a sudden last week whenever I took it out of my pocket and tried to unlock it, the screen stayed blank. Regardless of whether I use the power button or press Home, (or slide the gamepad out) it very often won't display the lock screen so I can unlock it. Occasionally it will display the unlock screen fine, but increasingly often it won't.
The phone is definitely still on, as if I press the volume keys I can hear it "Beep-BEep-BEEp-BEEP" as I push the volume at the side to turn it up. Occasionally after lots of trying it might come back and display the screen for me to slide-unlock, but most times I end up just taking the battery out.
Any ideas regarding what has caused this and what could maybe fix this? I've never dropped it, spilled water on it, or done anything other than it was intended so it's really puzzling and I'm concerned that when I receive phone calls I will be unable to answer them as a result.
Thanks in advance!
I guess it's the flex cable damaged.
jeff7424 said:
I guess it's the flex cable damaged.
Click to expand...
Click to collapse
Is there a way to tell for certain before I attempt to replace this? I just got a phone call and was able to answer it by dragging my finger across the screen, however the screen was off. So the touch screen is still functioning. It's not the backlight as the screen is definitely still "asleep" and under light you still couldn't see any pixels. It's as if the display is asleep and isn't waking up. I have a feeling it's to do with the phone's ability to slide open, but I'm not sure.
Thanks.
Touch screen still working so means the screen or the flex cable is damaged. But most probably is the flex cable because of the design, lots of people having this issue.
As the above poster said might be the flex but the whole LCD might be dameged hold it under intense light and and watch the LCD power on when the phone turns on if not well...
Sent from my GBTweaked V7.1 R800x using Tapatalk 2
My Xperia play won't slide to unlock I have taken out the battery multiple times trying to fix it but still nothing the screen is on I can hold down the power button and select options everything works except being able to unlock the phone??someone please help!!?

Registers everything as a long touch

Hi!
Something is wrong with the touch on my Xperia S. When I plug in the charger or headphones the phone starts to register every tap as a long touch, but only on the lowest centimeter of the screen plus the back, home and meny buttons.
An example is if I tap the Homebutton the list of previous apps opens up, and if I press an icon in the dock it just wants to move it, just like if you long press on it. This makes the phone pretty much useless as I cant use the lower part of the screen.
Like I said this only happens when I have the charger or headphones connected, otherwise it works just fine.
Anyone knows if there is a solution for this, or should I just return the phone?
"EDIT: It seems like the problem goes away after the charger has been connected for a while"
Just clean your screen and if any screen protector exists replace it. If the problem still exists do a software repair

[Q] Screen went off when phone connects to another phone

I got a Note 2 SCH-317 with broken LCD. After replaced new LCD everything works fine except phone screen is off right after connected to another phone. Still can talk and hear or communicate with another phone but screen is just off with no image, (all buttons and touch function do not work when screen is off and I have to take the battery out to turn off the phone).
I tried make phone call without the middle frame then it is okay no problem at all but when insert the mid-frame on the problem is again and the screen is only off when making the phone call (exactly right after it connected with another phone) Lately I found out if I press (little hard) on both corners (up right and down left) the screen is on and when it is on touch function and all buttons work fine.
There is anyone tell me how to handle this matter and explain why this happen? Thank you in advance
Also just found another way to keep the screen on during call. After dial the number and phone is in dialing menu, if I press and have the speaker on then the screen is on but screen will turn off again if speaker is off. Weird though !!!!!
Does anyone have an idea???

US Cellular-G4-Replaced screen, turns on but black screen.

I replaced my screen and digitizer(without frame). Everything went smooth and seamlessly but when I turn the phone on, the LED lights like normal, it vibrates like normal, but there is nothing on the screen (acts like the screen isn't even installed?) After the phone boots I can hit the volume buttons and it interacts with my actions (sound and vibration). I got the assembly thru Fixez.com. just looking for general knowledge, answers or any other circumstances like that. Thank you!
Maybe cable not completely inserted into connector? Take it apart again, use a pencil eraser to lightly clean the cable contacts and reinsert. If you can, try to power the phone while its apart to see if it lights up. If still doesn't work, I'd contact the seller about a possible replacement.
I have tried the eraser idea yet but I taken it apart a couple time to double check the connections and everything. Can't have it replaced or sent back either. Already looked into that. I know im out the money for that screen if it never works but im just trying to understand why it wouldn't work.
Got the phone working and I'm using it right now. Ended up getting a screen and frame assembly. So now the only issue I'm finding is that it doesn't like to turn on when the room is dark. I checked the sensors and they are all working except the proximity sensor says "Near" all the time.
Sent from my LGUS991 using XDA-Developers mobile app

Touchscreen Occasionally not responding

Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Sydrox said:
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Click to expand...
Click to collapse
Please upgrade to the newest firmware.
Sydrox said:
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Click to expand...
Click to collapse
Got the same issue on 52.0.A.8.50. Usually opening the app drawer then hitting back solves it - otherwise none of the virtual buttons work.
Searching the web it seems touch screen issues are pretty common on this phone. I'm a bit surprised there isn't more being said here about it. Some experience delayed response, dead areas and no response at all. I have all those issues. Yes I am on the latest firmware. I bought the phone used with a cracked screen. I checked it out and everything seemed fine. I didn't use the phone, just set it aside til replacement screen came. I should have used the phone to thoroughly check it out but didn't want to go through the set up process as I was thinking of B/L unlock and root. New screen came, put it on and seemed to be working fine then screen would be unresponsive. I did factory reset, software update, software repair, went into settings and made sure sure everything was good there, nothing helped. The center of the screen (it's low and a bit off center) is pretty much dead. To open launcher I have to touch and hold near the top of the display. Touch and hold apps is tricky. Usually the app just opens. When I do get it to hold, I can't drag it anywhere. Also, icons in the drop down menu cannot be rearranged or edited. I can swipe up/down, side to no problem. Whenever touch goes dead completely, the home, back and minimize buttons go grey. Tapping the power button gets them back functioning again. . Function test fail. Free draw lets me make a few seconds of scribbles then freezes. The x and rectangle block draw does the same. Tapping power button does nothing to unfreeze either. The color test pass even the block one where you toggle on/off sections of the screen in blocks. It's really weird. First impression would lead me to the screen but it really acts like a software issue. From what I've read so far this phone uses two different display drivers. I not seen anything on how to change that and it would more than likely mean B/L unlock and root, which I'm not against doing. I would just like to know definitively if it's hardware or software. Any input would be greatly appreciated.
Thanks
bobsright said:
Searching the web it seems touch screen issues are pretty common on this phone. I'm a bit surprised there isn't more being said here about it. Some experience delayed response, dead areas and no response at all. I have all those issues. Yes I am on the latest firmware. I bought the phone used with a cracked screen. I checked it out and everything seemed fine. I didn't use the phone, just set it aside til replacement screen came. I should have used the phone to thoroughly check it out but didn't want to go through the set up process as I was thinking of B/L unlock and root. New screen came, put it on and seemed to be working fine then screen would be unresponsive. I did factory reset, software update, software repair, went into settings and made sure sure everything was good there, nothing helped. The center of the screen (it's low and a bit off center) is pretty much dead. To open launcher I have to touch and hold near the top of the display. Touch and hold apps is tricky. Usually the app just opens. When I do get it to hold, I can't drag it anywhere. Also, icons in the drop down menu cannot be rearranged or edited. I can swipe up/down, side to no problem. Whenever touch goes dead completely, the home, back and minimize buttons go grey. Tapping the power button gets them back functioning again. . Function test fail. Free draw lets me make a few seconds of scribbles then freezes. The x and rectangle block draw does the same. Tapping power button does nothing to unfreeze either. The color test pass even the block one where you toggle on/off sections of the screen in blocks. It's really weird. First impression would lead me to the screen but it really acts like a software issue. From what I've read so far this phone uses two different display drivers. I not seen anything on how to change that and it would more than likely mean B/L unlock and root, which I'm not against doing. I would just like to know definitively if it's hardware or software. Any input would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
Maybe the Screen Connector wasn't 100% clean.
Or not only the screen is damaged.
I heard that the touch problems are mostly fixed with PIE. The closed source clearpad touch driver is..... Hoping Q gives us an further updated driver.
You still get sometimes ghost touches on higher workload or if the keyboard app is slow, but if you have dead spots the hardware sounds damaged.

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