S9 screen suddenly bleached out, can't see anything - Samsung Galaxy S9 Questions & Answers

Hey all,
I was playing a game on my S9... Not sure if it's relevant but it was a boss battle with lots of stuff going on
Suddenly the screen became bleached out. It remains this way, even when I reboot. I see 3 colors. White, whitish pink, then whitish green. If you know video editing, just imagive you turned up the exposure by 1000% so it's almost just all whited out. I can see faintly some of the icons but nothing I can really make out. It seems to respond when I swipe as I see icons swiping around, so it seems to be a display issue.
I tried turning it off and on, but no luck. Also can't figure out how to do anything else with it because I can't see what's on the display.
Just wondering if there's a way I can fix it with a data cable to the computer, or if I'm gonna have to take it to phone repair.
Thanks

Related

[Q] Is my Evo Display going bad?

I have noticed that every now and then when I turn on the display, the colors are off. The blues look purple and the the other colors look faded and washed out. The screen also looks pixelated. I can turn the display off for a couple of seconds when this happens and then turn it back on and it is normal again. Do you think the display is going out or is this something that can be caused from the setcpu or juicedefender that are running in the background?
ElAguila said:
I have noticed that every now and then when I turn on the display, the colors are off. The blues look purple and the the other colors look faded and washed out. The screen also looks pixelated. I can turn the display off for a couple of seconds when this happens and then turn it back on and it is normal again. Do you think the display is going out or is this something that can be caused from the setcpu or juicedefender that are running in the background?
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Have you been using chain fire 3d if not man then ya id say your screen is spanked. You can get that fixed at sprint tho.
ElAguila said:
I have noticed that every now and then when I turn on the display, the colors are off. The blues look purple and the the other colors look faded and washed out. The screen also looks pixelated. I can turn the display off for a couple of seconds when this happens and then turn it back on and it is normal again. Do you think the display is going out or is this something that can be caused from the setcpu or juicedefender that are running in the background?
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Click to collapse
I've noticed that my colors have been acting goofy since I turned on Swype after installing the stock 2.3.3 Gingerbread update on the 20th. It's fine until the keyboard pops up, then everything has sort of a blue tint. Seems like the Swype keyboard is bleeding out onto the rest of the screen or something.
While you're probably isn't exact, it makes me wonder if there's maybe a bug in there that's causing similar problems with you?

Display Graphic problem

I've got a problem with a OneX I'm trialling for work.
This is a stock device with the latest OTA update applied. I installed Good for Enterprise, activated it, and got my work emails. I opened a PDF attachment which opened for a couple of seconds then the display glitched.
The attached images show what I mean. The display is glitched for every screen. Soft resetting the phone was okay until it started again a couple of minutes later.
Soft resetting a 2nd time was where my real problems started. The phone vibrated as it started, but the display stayed dark. If I tap the power, the touch buttons light up. If I go through the motions of the lock ring and my gesture lock, I feel vibrations of my actions but can't see a thing. If I ring the phone, it rings, the touch buttons light up and the LED blinks. The display stays dark at all times.
Does anyone have any idea what's going on here? It's almost like when a graphic card overheats in a PC.
I would try a hard reset, see what that does, it should fix it as it looks like software problem
Squeeze your phone between thumb and forefinger (on the screen and rear cover) about 1.5-2cm in from the USB port, and slightly below. Let us know if the screen comes back on.
ZenithUK said:
I've got a problem with a OneX I'm trialling for work.
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I think your phone is on drugs.
Seriously though, that's the scariest gfx bug I've seen on a phone.
Work were just as surprised as everyone else.
It's been sent back to them so they can talk with Vodafone about just what's happened with it.
In the few days I had it, it's a decent phone. The primary reason for considering the OneX is the screen size, and the fact you can read a PDF clearly on it.
ZenithUK said:
I've got a problem with a OneX I'm trialling for work.
This is a stock device with the latest OTA update applied. I installed Good for Enterprise, activated it, and got my work emails. I opened a PDF attachment which opened for a couple of seconds then the display glitched.
The attached images show what I mean. The display is glitched for every screen. Soft resetting the phone was okay until it started again a couple of minutes later.
Soft resetting a 2nd time was where my real problems started. The phone vibrated as it started, but the display stayed dark. If I tap the power, the touch buttons light up. If I go through the motions of the lock ring and my gesture lock, I feel vibrations of my actions but can't see a thing. If I ring the phone, it rings, the touch buttons light up and the LED blinks. The display stays dark at all times.
Does anyone have any idea what's going on here? It's almost like when a graphic card overheats in a PC.
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Click to collapse
Mine looks exactly the same once Ive had a few whisky's...
I had the exact same problem, so I shipped off my phone to service.
They actually changed the whole motherboard. I got my phone back 2 days ago, and it is working better than ever. Even better than before they changed the board.
My guess; Same problem as me. Busted motherboard. Im waiting to get a reply from the service guys that fixed my phone, so I can get some solid answers about what was actually wrong.
Hope this helps!
Best regards,
Sebastian

Very light blue vertical line going down screen

Maybe I have an issue with my phone, maybe all Zenfones are like this? I can see a light blue line (1/8" maybe) going down the screen, but it only shows up on certain colors (Like a very faded lollipop blue color)
Does anyone else have this, or do I have a defective phone? I've reached out to ASUS via e-mail and still waiting for a reply. This is defintely hardware based per my testings, and again, you almost cannot see it with a complete white background...Only certain colors show the line...I'll try to grab of photo when I'm home...
[img=http://s30.postimg.org/v7v763d99/20150923_155329.jpg]
Edit: It's reaaaally hard to see with a picture, but it exists

Display Dimming/Tint Issue

Hi Guys,
This is my first post so apologies in advance if this is not the correct place to ask this question or if I don't particularly explain the issue I'm having properly.
Something incredibly annoying and frustrating is happening with my display every night. I notice that around 7pm each evening, my phone will go from a nice crisp looking display to one with a yellowish/warm hue. It's as if my blue light filter is on but when I check, it's definitely off. I turn it on and nothing changes with the display, but when I turn it off, the display goes back to how it previously was. I am currently using the adaptive screen settings, auto brightness turned off, and blue light filter turned on with the customer schedule of midnight to 9am. I've also tried turning off blue light filter altogether but still run into this issue. It keeps happening every so often in the same night even after I've "corrected it" using the method of turning on and off the blue light filter.
Is this to be expected with the adaptive screen mode? I love how vivid and bright it is during the day, but despise the yellowish tint at night. Could it be possible that the blue light filter is somehow turning on by itself even when I've turned the feature completely off?
I appreciate any assistance. Samsung tech support was not particularly helpful and told me to go to Costco where I purchased it from and return it.
Thanks,
Cam
Have you tried configuring the color balance in the Display settings?
GigaSPX said:
Have you tried configuring the color balance in the Display settings?
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Thanks for your reply. I haven't tried that yet because I figured it didn't matter what setting I adjust it to as the display would automatically change in the evening anyways.
Camron13 said:
Thanks for your reply. I haven't tried that yet because I figured it didn't matter what setting I adjust it to as the display would automatically change in the evening anyways.
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It's strange that even you already turned off Blue Light Filter, it's still making it dim. I find the dimming helpful since it doesn't strain the eyes at night. You could try reflashing the software for the phone.
GigaSPX said:
It's strange that even you already turned off Blue Light Filter, it's still making it dim. I find the dimming helpful since it doesn't strain the eyes at night. You could try reflashing the software for the phone.
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I agree, but I would like for it to be turned on later such as 1 hour before I go to bed.
At 7pm PST this evening (about 15 min ago), the screen regained it's yellow tint again. I turned on the blue light filter, then turned it off to get it back to how it was initially previous to 7pm.
The Samsung support rep asked me to factory reset my phone, but that didn't work either. Would that be similar to flashing the software? I can certainly give it a try but was just wondering if the factory reset essentially did the same thing. I'm really not sure what this could be.
Camron13 said:
Hi Guys,
This is my first post so apologies in advance if this is not the correct place to ask this question or if I don't particularly explain the issue I'm having properly.
Something incredibly annoying and frustrating is happening with my display every night. I notice that around 7pm each evening, my phone will go from a nice crisp looking display to one with a yellowish/warm hue. It's as if my blue light filter is on but when I check, it's definitely off. I turn it on and nothing changes with the display, but when I turn it off, the display goes back to how it previously was. I am currently using the adaptive screen settings, auto brightness turned off, and blue light filter turned on with the customer schedule of midnight to 9am. I've also tried turning off blue light filter altogether but still run into this issue. It keeps happening every so often in the same night even after I've "corrected it" using the method of turning on and off the blue light filter.
Is this to be expected with the adaptive screen mode? I love how vivid and bright it is during the day, but despise the yellowish tint at night. Could it be possible that the blue light filter is somehow turning on by itself even when I've turned the feature completely off?
I appreciate any assistance. Samsung tech support was not particularly helpful and told me to go to Costco where I purchased it from and return it.
Thanks,
Cam
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Click to collapse
It's the custom schedule for the blue filter. You can change it in display settings.
Mr. Orange 645 said:
It's the custom schedule for the blue filter. You can change it in display settings.
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Click to collapse
This does not fix it. I have my custom schedule set to enable at 8:00 and disable at 8:01 but it still turns on at 7pm.
Finally figured it out!!! Go to Google Play Books. Open a book and tap the screen to find the letter A. From there go to settings and turn off the night light. Whew! This has been bothering me for months!! Hth!!
I'm having the exact same issue except I've turned off/on the blue light filter a million times and it doesn't fix it.
I also don't have google play books installed so it's not that. I've tried messing with every "display" setting but nothing fixes it.
My phone did this same thing a couple months ago and when I woke up the next morning, the display was back to normal. Now it just did it again but even though its a day later, my display is still all messed up (not as bright and crisp, has a yellowish hue to it).
Anyone got any other ideas or does this sound like some kind of hardware issue?
I had the same problem specially when I go to sleep at my dark bedroom, my phone is Samsung Note 8, and I just found the solution. Turn your phone to the otherside, look at the main Camera, mine has two cameras, a flash, and a rectangle black sensor at the end. I covered this sensor with a thick black paper that I found from a brochure, taped it in place, and Wala ? no more screen dim.
WOW
Esselman12296 said:
Finally figured it out!!! Go to Google Play Books. Open a book and tap the screen to find the letter A. From there go to settings and turn off the night light. Whew! This has been bothering me for months!! Hth!!
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This has been bothering me for more than a year. I had to get a free book to try it out. Thank you SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO much!!!

Image/Picture browser in TWRP?

Is there any way to view images/pictures in TWRP? I know there's File browser, but I would like to be able to open and view a test image from my storage so I can test my display and see if there's a hardware or maybe a factory reset might fix my display issues. All the colors are suddenly dull/washed out and turning off blue filter seems to make them even more washed out, I checked the Red Green and Blue from *#0*# and Red looks more like orange, Green looks very bright and Blue looks more like indigo. I'm not really sure what happened, I haven't changed anything on my phone, it just suddenly happened while I was using it and noticed all the colors are suddenly washed out. Also I seem to have black crush/gradient banding issues now too.
TWRP would be an easy way to check if it's a software problem or my display is screwed.
Thanks!

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