Backup data after bootloop of dead? - Nexus 5X Q&A, Help & Troubleshooting

Hi guys I have a spare nexus 5x that is not my daily phone and I used at home sometimes, but it got the bootloop of dead error, this was a refurbished phone google sent me because the first died of the same problem, I want to recover my data, I have twrp but I'm unable to get it work because it bootloops after a few seconds, is there another way I can pass the data to my computer, maybe using adb? I believe I was not using the stock rom, not sure which one I was using but I was wondering if I can save my files.
EDIT: Found this link and this did the workaround https://forum.xda-developers.com/nexus-5x/general/tool-bootloop-death-blod-workaround-t3819497
A moderator can delete this post.

jean182 said:
Hi guys I have a spare nexus 5x that is not my daily phone and I used at home sometimes, but it got the bootloop of dead error, this was a refurbished phone google sent me because the first died of the same problem, I want to recover my data, I have twrp but I'm unable to get it work because it bootloops after a few seconds, is there another way I can pass the data to my computer, maybe using adb? I believe I was not using the stock rom, not sure which one I was using but I was wondering if I can save my files.
EDIT: Found this link and this did the workaround https://forum.xda-developers.com/nexus-5x/general/tool-bootloop-death-blod-workaround-t3819497
A moderator can delete this post.
Click to expand...
Click to collapse
Were the photos still there when you flashed it? I'm afraid I'd lose all my data which is more important than the phone itself

Related

[Q] HUGE problem after Kies/JB 4.1 Update!

I will try to make this short and sweet...
"backed up" phone prior to letting Kies update my phone.
apparently everything but my photos/videos was backed up. (stupid me for not double checking that AND the version it was updating to)
updated phone. phone is pretty much useless now. (EVERY SINGLE APP freezes and crashes eventually)
wont connect VIA USB... knows it is connected and so does the computer. computer now refuses to install (it tries) anything involving MTP. all other drivers are installed. Kies can see the device.. tell me how many photos... but by the time I try to transfer anything Kies or the USB app on the phone freezes and crashes.
ive tried everything under the sun that is basic. uninstall drivers.. uninstall kies... reinstall things.. reboot. safe mode... USB debugging.. etc. NOTHING will get my computer to pull the files or the phone to stop crashing the programs.
I NEED to get these photographs from the phone.. there are at least 2k of them.
what are some options I have or things I could try?
and DO NOT say factory reset.. thats not an option until I get desperate.. do that and try some recovery software for photos.
thanks for any help. I have about a week or so to figure this out... so I can return this stupid galaxy express I had to buy just to have a functional phone.
Have you tried using a micro SD card and transfer your photos internally via a file manager app.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4 Beta
Domoo said:
Have you tried using a micro SD card and transfer your photos internally via a file manager app.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4 Beta
Click to expand...
Click to collapse
do you have a suggested app? and is this possible without going into the gallery cause that I cant even open... just freezes and fails
Why dont u just make a nandroid backup and wipe. Then flash the latest stock rom through odin. If that fixes the issue of freezing apps and your mtp problem you can restore the backup and should be straight.
Sent from my SPH-L900 using xda premium
Edit: also are you familiar with adb? You could boot to recovery and pull the photos with adb from there. And how much space is free on internal storage? The issues your experiencing sounds typical of full internal storage
billard412 said:
Why dont u just make a nandroid backup and wipe. Then flash the latest stock rom through odin. If that fixes the issue of freezing apps and your mtp problem you can restore the backup and should be straight.
Sent from my SPH-L900 using xda premium
Edit: also are you familiar with adb? You could boot to recovery and pull the photos with adb from there. And how much space is free on internal storage? The issues your experiencing sounds typical of full internal storage
Click to expand...
Click to collapse
you have to break that down a bit... only time I have to work on this is coming off of 12 hour shifts and im not too functional lol
there is space on internal I think about a gig or so left. the phone did NOT have issues prior to updating to 4.1. ALL problems started after 4.1.
also just tried installing a file manager... wont install. play store app freezes
TrinitySRT said:
you have to break that down a bit... only time I have to work on this is coming off of 12 hour shifts and im not too functional lol
there is space on internal I think about a gig or so left. the phone did NOT have issues prior to updating to 4.1. ALL problems started after 4.1.
also just tried installing a file manager... wont install. play store app freezes
Click to expand...
Click to collapse
Well to me it sounds like some issue was caused in the upgrade. Are you currently using a custom recovery? I ask because I have a feeling a factory reset will be your fix and with a custom recovery you could backup then wipe so you can troubleshoot w/o losing everything
And in the future once u fix this I recommend Dropbox which will automatically backup all those pictures so u dont have to worry about losing them again. Regardless of what you want to do to fix it we should be able to pull the pics even with mtp being borked
Please read forum rules before posting
Questions and Help issues go in Q&A and Help section
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
You could try rooting your phone and flashing a recovery. After that, go into the recovery and fix permissions. This won't delete anything and it's worth a shot.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4 Beta
billard412 said:
Well to me it sounds like some issue was caused in the upgrade. Are you currently using a custom recovery? I ask because I have a feeling a factory reset will be your fix and with a custom recovery you could backup then wipe so you can troubleshoot w/o losing everything
And in the future once u fix this I recommend Dropbox which will automatically backup all those pictures so u dont have to worry about losing them again. Regardless of what you want to do to fix it we should be able to pull the pics even with mtp being borked
Click to expand...
Click to collapse
no the phone has nothing special installed. looked into the custom recovery... and its not going to work (at least I dont think) cause I dont have a solid USB connection... as in it does "connect" per se. the phone knows its connected... the computer knows its connected but it doesnt show up as a drive like it used to.
In download mode, you shouldn't have problems like that.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
TrinitySRT said:
no the phone has nothing special installed. looked into the custom recovery... and its not going to work (at least I dont think) cause I dont have a solid USB connection... as in it does "connect" per se. the phone knows its connected... the computer knows its connected but it doesnt show up as a drive like it used to.
Click to expand...
Click to collapse
rani9990 said:
In download mode, you shouldn't have problems like that.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Can you not get it into download mode ?
If you plus it in will Odin recognize the phone ?

[Q] HELP I think that I have finally bricked my phone!

Hey XDAers,
I need your help. I think my phone's eMmc chip is dead. Today my phone's screen didnt turn on, I suspected it to be just a buggy kernel or ROM so as any other person would do, I removed the battery and rebooted. Well it did reboot although the boot animation (of Vanir) was lagging. Then I got to my lockscreen but when i was entering my passcode it was extremely laggy and it continued that way for like a min or 2 just freezing for like 5 seconds then continuing until it finally froze for like a min and I decided to reboot. Same thing happened, I kept trying to reboot sometimes it would just freeze others it would reboot on its own. Then I went into recovery and fixed permissions... same thing. Then I wiped dalvik cache, same results. I finally decided to connect it to the PC and pulled everything from the phone using adb and made a nandroid backup to my USB flash drive using my OTG cable and CWM, because when I tried backing up normally to the internal memory I was faced with errors. So then as a last resort I just was gonna flash to stock using fastboot (by the Nexus toolkit). While flashing I got an error telling me that the baseband version I have is different than the one required. even though the baseband from the .tgz or whatever file was successfully flashed. So apparently my radio is UGLL1 (I think) and the radio included in .tgz package was XXLJ1 and even though it was flashed, it didnt change. I tried manually flashing the radio and it also didnt change. So i went in the .tgz file and edited the android-info.txt file inside so that it doesnt require the XXLJ1 baseband to be present and instead just the UGLL1. It started flashing but got stuck at flashing the system partition after it was "sent". At this point I started paniking because normally flashing stock solves everything. So I tried using ODIN (my first time with it) and it took 30 mins to flash everything (25 mins just for flashing system. I was feeling optimistic since it was successfully completed.
Then it rebooted and I see the Vanir boot animation >_> WHATTT??? after all these system flashes and wipes Vanir is still present?? Then after it boots it takes my right to my same lockscreen, like the data and system partition weren't even touched!!! And its still lagging and freezing. So I go to TWRP recovery and try deleting everything from /data/media which works then I reboot again in recovery and everything is back ??? I cant wipe anything. I can add things because I remember earlier during this process I pushed a zip file.
I AM DYING HERE OMG MY PHONE IS LIKE MY LIFE. PLEASE HELP!!!!!!!! I THINK ITS DEAD BUT I'LL TRY ANYTHING :crying:
Same issue I had; unfortunately that is describing the painful EMMC death. Had to buy another GNEX (http://forum.xda-developers.com/showthread.php?t=1909331 and http://forum.xda-developers.com/showthread.php?t=2354641)
jhonnyx said:
Same issue I had; unfortunately that is describing the painful EMMC death. Had to buy another GNEX (http://forum.xda-developers.com/showthread.php?t=1909331 and http://forum.xda-developers.com/showthread.php?t=2354641)
Click to expand...
Click to collapse
This is devastating me... I've been crying for the past half hour about this. I never thought this could happen, that this device could be bricked
Do you know if Samsung could help me with this, like if they could replace the motherboard maybe. Hopefully it doesn't cost much trying to think of any under-$100 options.
yasir.97 said:
This is devastating me... I've been crying for the past half hour about this. I never thought this could happen, that this device could be bricked
Do you know if Samsung could help me with this, like if they could replace the motherboard maybe. Hopefully it doesn't cost much trying to think of any under-$100 options.
Click to expand...
Click to collapse
You can try Samsungs warranty. Once I bricked my motherboard and got it replaced.
Sent from my Galaxy Nexus using Tapatalk
aaron13 said:
You can try Samsungs warranty. Once I bricked my motherboard and got it replaced.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
They said it would cost about $300 in total. The employee advised me to buy a new phone which I'm going to do. I'll get the Nexus 5 now .
I'm gonna miss this Galaxy Nexus community
yasir.97 said:
They said it would cost about $300 in total. The employee advised me to buy a new phone which I'm going to do. I'll get the Nexus 5 now .
I'm gonna miss this Galaxy Nexus community
Click to expand...
Click to collapse
If your screen is in good shape, you may be able to sell your Gnex for parts.
Sent from my Nexus 7 using xda app-developers app

Sprint LG G2 Boot looping

hello,
This morning i was using my phone like every day, but i notice that i had no signal so i decided to restart the phone. When it restarted out of nowhere the phone started to boot loop.. i didnt do anything for it to start doing that.. after a long while trying to fix it i gave up and got into recovery and decided to clean install the rom. It did install but after 1 minute of being on the screen it would boot loop.. I download it the same rom and installed it and still kept doing the same thing.. i had a back up so i decided to install it which i did but again after 40 seconds of start up it would boot loop.. finally, i decided to use the LG Flash tool TWICE and it did work but again after a little while the phone turns off and on.. idk what lese to do??? any ideas?
Check if it displays your IMEI in the Settings. If not you should check if you've got a EFS Backup.
vixman said:
hello,
This morning i was using my phone like every day, but i notice that i had no signal so i decided to restart the phone. When it restarted out of nowhere the phone started to boot loop.. i didnt do anything for it to start doing that.. after a long while trying to fix it i gave up and got into recovery and decided to clean install the rom. It did install but after 1 minute of being on the screen it would boot loop.. I download it the same rom and installed it and still kept doing the same thing.. i had a back up so i decided to install it which i did but again after 40 seconds of start up it would boot loop.. finally, i decided to use the LG Flash tool TWICE and it did work but again after a little while the phone turns off and on.. idk what lese to do??? any ideas?
Click to expand...
Click to collapse
mmeidl78 said:
Check if it displays your IMEI in the Settings. If not you should check if you've got a EFS Backup.
Click to expand...
Click to collapse
I already checked and everything says unknown. I do not have any type of backup! is there something i can do?
Congratulations! Now your on the same step as I am. Don't know how to fix this without a EFS Backup.
vixman said:
I already checked and everything says unknown. I do not have any type of backup! is there something i can do?
Click to expand...
Click to collapse
mmeidl78 said:
Congratulations! Now your on the same step as I am. Don't know how to fix this without a EFS Backup.
Click to expand...
Click to collapse
OHH wow!! so im basically stock with a brand new phone that boots on and off ..Wow.. well if you ever find an answer can you please share it with me!!! thank you in advance.
I have no idea what kind of backup you are talking about but could we use it from another G2?
Maybe this will help you find out what a EFS-Backup is:
http://forum.xda-developers.com/showthread.php?t=2451390
I've seen the question somewhere else (to use a backup from another g2) and they said, that it will boot but don't login into the network, cause you'll get a IMEI with 00000 or something like this.
Don't know a answer. I think I must send my G2 to LG and pay a lot of money IF they'll fix it.
vixman said:
OHH wow!! so im basically stock with a brand new phone that boots on and off ..Wow.. well if you ever find an answer can you please share it with me!!! thank you in advance.
I have no idea what kind of backup you are talking about but could we use it from another G2?
Click to expand...
Click to collapse
mmeidl78 said:
Maybe this will help you find out what a EFS-Backup is:
http://forum.xda-developers.com/showthread.php?t=2451390
I've seen the question somewhere else (to use a backup from another g2) and they said, that it will boot but don't login into the network, cause you'll get a IMEI with 00000 or something like this.
Don't know a answer. I think I must send my G2 to LG and pay a lot of money IF they'll fix it.
Click to expand...
Click to collapse
OHH i see what you mean... I have added EFS backup to the IOroot scripts so that everyone that roots will have a copy of their EFS partitions on the computer you run IOroot from. Regardless, this current thread will still be a good "heads up" and an alternative for those who insist on using other shady root methods or for those who just want another way to back things up.
I did use IOroot, does that mean that if i connect it to the computer and try to root it again it would fix it? you think???
vixman said:
OHH i see what you mean... I have added EFS backup to the IOroot scripts so that everyone that roots will have a copy of their EFS partitions on the computer you run IOroot from. Regardless, this current thread will still be a good "heads up" and an alternative for those who insist on using other shady root methods or for those who just want another way to back things up.
I did use IOroot, does that mean that if i connect it to the computer and try to root it again it would fix it? you think???
Click to expand...
Click to collapse
In the Thread is a step-by-step tutorial how to restore EFS-Files. Make a Backup of these 2 files before you root your phone again! Don't know, if those 2 files got overwritten (maybe with the damaged data) when you root your phone again.
Fixed my phone
mmeidl78 said:
In the Thread is a step-by-step tutorial how to restore EFS-Files. Make a Backup of these 2 files before you root your phone again! Don't know, if those 2 files got overwritten (maybe with the damaged data) when you root your phone again.
Click to expand...
Click to collapse
Well just wanted to let you know that i sent my phone to LG for them to fix it. They didnt charge me and all they did was re-flash the rom. if you havent fixed it you should try sending it to them.

wiped everything

I accidentally formatted everything from my phone. I was in CWM and I formatted everything, and now I basically do not have anything on my phone at all. After the LG boot up logo, the phone goes blank. I'm able to go into download mode. I tried following this method http://forum.xda-developers.com/showthread.php?t=2420219, I keep getting failed previousload() a few seconds after clicking the top left yellow icon in LG flash tool. Anyone have any idea whats going on or how to fix this? LG E988.
aisforadam said:
I accidentally formatted everything from my phone. I was in CWM and I formatted everything, and now I basically do not have anything on my phone at all. After the LG boot up logo, the phone goes blank. I'm able to go into download mode. I tried following this method http://forum.xda-developers.com/showthread.php?t=2420219, I keep getting failed previousload() a few seconds after clicking the top left yellow icon in LG flash tool. Anyone have any idea whats going on or how to fix this? LG E988.
Click to expand...
Click to collapse
Copy a compatible ROM to your memory card and start CWM to flash the ROM you have just copied.
Hope this helps.
Addicted2xda said:
Copy a compatible ROM to your memory card and start CWM to flash the ROM you have just copied.
Hope this helps.
Click to expand...
Click to collapse
Thanks for your reply, however i finally managed to solve the issue. I sideloaded a custom rom using adb. Phew!
aisforadam said:
Thanks for your reply, however i finally managed to solve the issue. I sideloaded a custom rom using adb. Phew!
Click to expand...
Click to collapse
What section did you find your fix in? My friend did the same thing to hers and I can't find the command line.
Sent from my VS980 4G using Tapatalk
cj2566 said:
What section did you find your fix in? My friend did the same thing to hers and I can't find the command line.
Sent from my VS980 4G using Tapatalk
Click to expand...
Click to collapse
Hi I didn't find it in one particular section, I had to search everywhere, i spent a good 8 hours straight searching as I really needed my phone to work. I will try my best to start you off though.
I started here.
http://forum.xda-developers.com/showthread.php?t=2559200
Watched this.
http://www.youtube.com/watch?v=dWXHD7PlaQc
That's basically all you have to do. I did, however, run into plenty of issues along the way which is what took up all if not most of the 8 hours. What I did was google each and every issues that occured and I always found answers to it (with some added trial and error).
Here are some of the issues I faced while sideloading that you or your friend may come across.
''device not found''
''cannot read file''
Both of which can easily be solved by googling. I hope I guided you in the right path, feel free to pm me if you need anymore help.
aisforadam said:
Hi I didn't find it in one particular section, I had to search everywhere, i spent a good 8 hours straight searching as I really needed my phone to work. I will try my best to start you off though.
I started here.
http://forum.xda-developers.com/showthread.php?t=2559200
Watched this.
http://www.youtube.com/watch?v=dWXHD7PlaQc
That's basically all you have to do. I did, however, run into plenty of issues along the way which is what took up all if not most of the 8 hours. What I did was google each and every issues that occured and I always found answers to it (with some added trial and error).
Here are some of the issues I faced while sideloading that you or your friend may come across.
''device not found''
''cannot read file''
Both of which can easily be solved by googling. I hope I guided you in the right path, feel free to pm me if you need anymore help.
Click to expand...
Click to collapse
THANK YOU! This helps more than you know.
Sent from my VS980 4G using Tapatalk

Phone stuck in boot loop. Any help greatly appreciated

My sister asked me for help and has a galaxy nexus 4 g. She really only cares about recovering photos ( she never backed up ) from her phone and not so much bringing it back to life. The phone will not boot anymore. It is stock, unrooted and still locked. I can still get into stock recovery and phone still charges. When I plug into pc it won't recognize the device and I'm sure she never turned on usb debugging. If I factory reset it will wipe my sister's photos. I am asking for guidance or basic plan on how to extract her photos or get the phone to boot up normally without wiping. Any help is greatly appreciated.
Well it sound like a Soft-brick. I don't think that there are any other options to recover from this kind of problem without wiping everything off, at least none that I know of. Wait for few more replies or go to a GSM service and maybe they can help you. If not, just get the Nexus Factory Images and try to flash them. If the photos are located on the "SD card" partition, a wipe of the data won't delete them, as wiping data from recovery has nothing to do with the "SD". Another thing you can try is to wipe cache. If none of the methods from above work I am sorry but you will have to get rid of the photos.
PS: Tell your sister to use Google Photos, as every photo is backed up in their servers and she won't lose them
Hope I helped
Sent from my Galaxy Nexus using XDA Free mobile app
Sry for my bad English Im from Germany!
I had the same problem today but I unbricked my phone c:
How to unbrick:
1. Power off
2. Enter the Download mode
3. Flash the phone
Sent from my LG-D290 using XDA Free mobile app
AdmiralulNipples said:
Well it sound like a Soft-brick. I don't think that there are any other options to recover from this kind of problem without wiping everything off, at least none that I know of. Wait for few more replies or go to a GSM service and maybe they can help you. If not, just get the Nexus Factory Images and try to flash them. If the photos are located on the "SD card" partition, a wipe of the data won't delete them, as wiping data from recovery has nothing to do with the "SD". Another thing you can try is to wipe cache. If none of the methods from above work I am sorry but you will have to get rid of the photos.
PS: Tell your sister to use Google Photos, as every photo is backed up in their servers and she won't lose them
Hope I helped
Sent from my Galaxy Nexus using XDA Free mobile app
Click to expand...
Click to collapse
Thanks for the response. After spending a few hours trying to figure it out for her ( My sister is not to tech savvy ) she logged into her new phone good news all of her pictures showed up which means she backed them up without knowing it.
Lollipop/Motion/Design said:
Sry for my bad English Im from Germany!
I had the same problem today but I unbricked my phone c:
How to unbrick:
1. Power off
2. Enter the Download mode
3. Flash the phone
Sent from my LG-D290 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks for the response. After spending a few hours trying to figure it out for her ( My sister is not to tech savvy ) she logged into her new phone good news all of her pictures showed up which means she backed them up without knowing it.

Categories

Resources