My sister asked me for help and has a galaxy nexus 4 g. She really only cares about recovering photos ( she never backed up ) from her phone and not so much bringing it back to life. The phone will not boot anymore. It is stock, unrooted and still locked. I can still get into stock recovery and phone still charges. When I plug into pc it won't recognize the device and I'm sure she never turned on usb debugging. If I factory reset it will wipe my sister's photos. I am asking for guidance or basic plan on how to extract her photos or get the phone to boot up normally without wiping. Any help is greatly appreciated.
Well it sound like a Soft-brick. I don't think that there are any other options to recover from this kind of problem without wiping everything off, at least none that I know of. Wait for few more replies or go to a GSM service and maybe they can help you. If not, just get the Nexus Factory Images and try to flash them. If the photos are located on the "SD card" partition, a wipe of the data won't delete them, as wiping data from recovery has nothing to do with the "SD". Another thing you can try is to wipe cache. If none of the methods from above work I am sorry but you will have to get rid of the photos.
PS: Tell your sister to use Google Photos, as every photo is backed up in their servers and she won't lose them
Hope I helped
Sent from my Galaxy Nexus using XDA Free mobile app
Sry for my bad English Im from Germany!
I had the same problem today but I unbricked my phone c:
How to unbrick:
1. Power off
2. Enter the Download mode
3. Flash the phone
Sent from my LG-D290 using XDA Free mobile app
AdmiralulNipples said:
Well it sound like a Soft-brick. I don't think that there are any other options to recover from this kind of problem without wiping everything off, at least none that I know of. Wait for few more replies or go to a GSM service and maybe they can help you. If not, just get the Nexus Factory Images and try to flash them. If the photos are located on the "SD card" partition, a wipe of the data won't delete them, as wiping data from recovery has nothing to do with the "SD". Another thing you can try is to wipe cache. If none of the methods from above work I am sorry but you will have to get rid of the photos.
PS: Tell your sister to use Google Photos, as every photo is backed up in their servers and she won't lose them
Hope I helped
Sent from my Galaxy Nexus using XDA Free mobile app
Click to expand...
Click to collapse
Thanks for the response. After spending a few hours trying to figure it out for her ( My sister is not to tech savvy ) she logged into her new phone good news all of her pictures showed up which means she backed them up without knowing it.
Lollipop/Motion/Design said:
Sry for my bad English Im from Germany!
I had the same problem today but I unbricked my phone c:
How to unbrick:
1. Power off
2. Enter the Download mode
3. Flash the phone
Sent from my LG-D290 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks for the response. After spending a few hours trying to figure it out for her ( My sister is not to tech savvy ) she logged into her new phone good news all of her pictures showed up which means she backed them up without knowing it.
Related
Ok, I am having a VERY strange issue with my gsm galaxy nexus. First off it started acting weird rebooting itself all the freaking time so I got fed up and decided it was time to try a new ROM (currently on stock 4.0.4).
Now here is where the crazyness starts. I tried to root and install CWM but nothing sticks, so I try to ODIN a factory image and when the phone reboots I am back on stock with all my settings and files still in tact like nothing flashed, I try to connect to my computer and transfer a file to my phone and when I reboot or go into recovery the file is gone. I have tried re-locking my bootloader and when I reboot, it is still unlocked. I have even factory reset my phone and all my data is STILL there. I don't understand. It seems as if my memory in my phone is not allowing any writing or something. Please tell me I am not the first to experience this.
Basically no matter what I do or try, my phone stays the exact way I currently have it. PLEASE HELP!!!
I also just noticed that when I enable wifi and then reboot, wifi is disabled and also whenever I reboot, my apps that I have already updated try updating again. It just seems like my storage is not writable.
I think you need to make a video of you doing a factory rest and have it not work. I love paranormal videos.
Have you tried fastboot? If you are using the toolkit, stop, do it manually.
mentose457 said:
I think you need to make a video of you doing a factory rest and have it not work. I love paranormal videos.
Have you tried fastboot? If you are using the toolkit, stop, do it manually.
Click to expand...
Click to collapse
Yes, i have tried fastboot both manually and with the toolkit. I have literally tried everything. This makes NO sense. I have had a ton of android devices so I know how things should be working and this thing is busted.
timgt said:
Yes, i have tried fastboot both manually and with the toolkit. I have literally tried everything. This makes NO sense. I have had a ton of android devices so I know how things should be working and this thing is busted.
Click to expand...
Click to collapse
Format the internal memory ... last option but it might help, good luck
Are you able to boot into the OS still? Does adb work? Does fastboot work?
I just tried running some commands which should have pretty much wiped my device.
I ran
fastboot erase system
fastboot erase userdata
fastboot erase boot
fastboot erase recovery
fastboot erase cache
When I reboot the phone, all my damn data is still there and everything is in tact.
Interesting...
http://forum.xda-developers.com/showthread.php?p=25483948
Apparently it's common on gsm models.
Sent from a phone...
I also noticed if I try to uninstall any app the phone reboots itself and if it doesn't when I do reboot it myself the app I uninstalled is back.
I think we can all agree there is only one thing that can be causing this: the ghost of Steve Jobs.
I read somewhere that the exact same thing happened to someone with an SII. I don't think they were able to find a solution.
This is very interesting. I'd contact Samsung.
Sent from my Galaxy Nexus
My friend has a possessed iPod touch, it just does things automatically.
Kind of funny to watch though.
Sounds like a bad flash chip. I'd suggest the repartition option in Odin but I'm not sure if it works on the GNex or not. Worth a try if you're desperate
Sent from my Galaxy Nexus using Tapatalk 2
If you do a reset through the settings menu what happens? If nothing it sounds like a bad chip. If it changes that you maybe good to go. I have seen an issue on my wife's phones where it was unable to write to the partition in recovery.
Sent from my Galaxy Nexus using XDA
scoobdude said:
If you do a reset through the settings menu what happens? If nothing it sounds like a bad chip. If it changes that you maybe good to go. I have seen an issue on my wife's phones where it was unable to write to the partition in recovery.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
If i do a reset in the menu, it reboots to recovery with a red exclamation so i press all 3 buttons to bring up the menu and try to wipe data/factory reset in the stock recovery and it says it works but when I reboot all my data is still there.
I called Samsung and apparently they wont help me since it is an international version. So basically I have a phone that can't be fixed and will always be in the current state it is in now.
EDIT: I have now found 3 occurrences of this besides mine. One guy with a Galaxy S2, one guy with a Droid X and one guy with a Dell Streak 7. Nobody ever fixed it. Neat
Maybe there are some more option going through the debug port?
Sent from my Galaxy Nexus using XDA
scoobdude said:
Maybe there are some more option going through the debug port?
Sent from my Galaxy Nexus using XDA
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Click to collapse
I'm limited on the number of commands I can run because I never rooted this phone. Should have been the first thing I did. Figures the only device I never rooted has this happen to it.
Did you try rebooting?
Sent from my Galaxy Nexus using Tapatalk 2
Hello all, concerned that I've messed up my phone after using the Galaxy Note 2 Toolkit 3.0.0] and using 2-2-2 for my N7100 (JRO03C.N7100XXALIJ) on Vodafone UK.
Upon reset from ODIN flash (whch showed pass) my phone no longer has IMEI number, ERI, etc. thus no longer able to make calls and the like. Storage on the device also looks totally b0rked; currently showing 359mb used by applications in storage options and 0.00B total space. Looking bad in Windows too;
So far I've tried a factory reset via *2767*3855#, which resulted in stock apps being installed but still the same storage problems and no IMEI, 2-6 stock flash in the Toolkit and a re-root via 2-2-2. I don't wish to do any more damage so leaving it there until someone can advise me on how to get my phone working again. At this stage I'm not caring if it's rooted or unrooted just no longer an expensive and small web browser.
If anyone can help it'd be most appreciated.
Re: [Q]
GoaThief said:
Hello all, concerned that I've messed up my phone after using the Galaxy Note 2 Toolkit 3.0.0] and using 2-2-2 for my N7100 (JRO03C.N7100XXALIJ) on Vodafone UK.
Upon reset from ODIN flash (whch showed pass) my phone no longer has IMEI number, ERI, etc. thus no longer able to make calls and the like. Storage on the device also looks totally b0rked; currently showing 359mb used by applications in storage options and 0.00B total space. Looking bad in Windows too;
So far I've tried a factory reset via *2767*3855#, which resulted in stock apps being installed but still the same storage problems and no IMEI, 2-6 stock flash in the Toolkit and a re-root via 2-2-2. I don't wish to do any more damage so leaving it there until someone can advise me on how to get my phone working again. At this stage I'm not caring if it's rooted or unrooted just no longer an expensive and small web browser.
If anyone can help it'd be most appreciated.
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Click to collapse
Do you have a backup of your efi?
Sent from the Rabbit Hole
bushako said:
Do you have a backup of your efi?
Sent from the Rabbit Hole
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Click to collapse
Efi? Not sure what you mean by that but no, I don't think so. I have the IMEI number and that's about it.
Just noticed that the thread title has gone AWOL too, not my day!
Anyone have any ideas? Really need to get it fixed. :crying:
So you don't have an efs backup.
Did you even read anything before rooting. It clearly says to make an efs backup.
From what you have written you don't have one and it's unique to your phone so nothing can be done about it.
Reset counter and flash stock rom.
Sent from my GT-N7100 using xda app-developers app
UtkarshGupta said:
So you don't have an efs backup.
Did you even read anything before rooting. It clearly says to make an efs backup.
From what you have written you don't have one and it's unique to your phone so nothing can be done about it.
Reset counter and flash stock rom.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Yes I did, the sticky thread said nothing about an efs backup before rooting? Neither did the video. Would it be possible to use the guide from here and root with stoxk rom at same time?
http://forum.xda-developers.com/showthread.php?t=1896696
The stock Vodafone uk rom from that thread appears to have a different build number, would that be ok? Maybe that was the problem in the first place?
Yes you can flash any rom from thread you mentioned, as well can follow same thread post#2 to root, if you had follow that, i have advised in red colour 'first thing to do after rooting is efs backup'
Alternatively look this too
www.cvxcvx.pl/podstrona-0/naprawa-efs-w-i9100-n7000?lang=en
Sent from my GT-N7100 using xda premium
Thanks for the replies, flashed stock rom and rooted staying well clear of the toolkit and everything went well. Should have done it manually in the first place haha.
Got a chance to make a EFS backup too. Happy days.
GoaThief said:
Thanks for the replies, flashed stock rom and rooted staying well clear of the toolkit and everything went well. Should have done it manually in the first place haha.
Got a chance to make a EFS backup too. Happy days.
Click to expand...
Click to collapse
That's why it's better to do it yourself so you know what you are doing.
Sent from my GT-N7100 using xda app-developers app
I will try to make this short and sweet...
"backed up" phone prior to letting Kies update my phone.
apparently everything but my photos/videos was backed up. (stupid me for not double checking that AND the version it was updating to)
updated phone. phone is pretty much useless now. (EVERY SINGLE APP freezes and crashes eventually)
wont connect VIA USB... knows it is connected and so does the computer. computer now refuses to install (it tries) anything involving MTP. all other drivers are installed. Kies can see the device.. tell me how many photos... but by the time I try to transfer anything Kies or the USB app on the phone freezes and crashes.
ive tried everything under the sun that is basic. uninstall drivers.. uninstall kies... reinstall things.. reboot. safe mode... USB debugging.. etc. NOTHING will get my computer to pull the files or the phone to stop crashing the programs.
I NEED to get these photographs from the phone.. there are at least 2k of them.
what are some options I have or things I could try?
and DO NOT say factory reset.. thats not an option until I get desperate.. do that and try some recovery software for photos.
thanks for any help. I have about a week or so to figure this out... so I can return this stupid galaxy express I had to buy just to have a functional phone.
Have you tried using a micro SD card and transfer your photos internally via a file manager app.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4 Beta
Domoo said:
Have you tried using a micro SD card and transfer your photos internally via a file manager app.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4 Beta
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Click to collapse
do you have a suggested app? and is this possible without going into the gallery cause that I cant even open... just freezes and fails
Why dont u just make a nandroid backup and wipe. Then flash the latest stock rom through odin. If that fixes the issue of freezing apps and your mtp problem you can restore the backup and should be straight.
Sent from my SPH-L900 using xda premium
Edit: also are you familiar with adb? You could boot to recovery and pull the photos with adb from there. And how much space is free on internal storage? The issues your experiencing sounds typical of full internal storage
billard412 said:
Why dont u just make a nandroid backup and wipe. Then flash the latest stock rom through odin. If that fixes the issue of freezing apps and your mtp problem you can restore the backup and should be straight.
Sent from my SPH-L900 using xda premium
Edit: also are you familiar with adb? You could boot to recovery and pull the photos with adb from there. And how much space is free on internal storage? The issues your experiencing sounds typical of full internal storage
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Click to collapse
you have to break that down a bit... only time I have to work on this is coming off of 12 hour shifts and im not too functional lol
there is space on internal I think about a gig or so left. the phone did NOT have issues prior to updating to 4.1. ALL problems started after 4.1.
also just tried installing a file manager... wont install. play store app freezes
TrinitySRT said:
you have to break that down a bit... only time I have to work on this is coming off of 12 hour shifts and im not too functional lol
there is space on internal I think about a gig or so left. the phone did NOT have issues prior to updating to 4.1. ALL problems started after 4.1.
also just tried installing a file manager... wont install. play store app freezes
Click to expand...
Click to collapse
Well to me it sounds like some issue was caused in the upgrade. Are you currently using a custom recovery? I ask because I have a feeling a factory reset will be your fix and with a custom recovery you could backup then wipe so you can troubleshoot w/o losing everything
And in the future once u fix this I recommend Dropbox which will automatically backup all those pictures so u dont have to worry about losing them again. Regardless of what you want to do to fix it we should be able to pull the pics even with mtp being borked
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You could try rooting your phone and flashing a recovery. After that, go into the recovery and fix permissions. This won't delete anything and it's worth a shot.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4 Beta
billard412 said:
Well to me it sounds like some issue was caused in the upgrade. Are you currently using a custom recovery? I ask because I have a feeling a factory reset will be your fix and with a custom recovery you could backup then wipe so you can troubleshoot w/o losing everything
And in the future once u fix this I recommend Dropbox which will automatically backup all those pictures so u dont have to worry about losing them again. Regardless of what you want to do to fix it we should be able to pull the pics even with mtp being borked
Click to expand...
Click to collapse
no the phone has nothing special installed. looked into the custom recovery... and its not going to work (at least I dont think) cause I dont have a solid USB connection... as in it does "connect" per se. the phone knows its connected... the computer knows its connected but it doesnt show up as a drive like it used to.
In download mode, you shouldn't have problems like that.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
TrinitySRT said:
no the phone has nothing special installed. looked into the custom recovery... and its not going to work (at least I dont think) cause I dont have a solid USB connection... as in it does "connect" per se. the phone knows its connected... the computer knows its connected but it doesnt show up as a drive like it used to.
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Click to collapse
rani9990 said:
In download mode, you shouldn't have problems like that.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
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Click to collapse
Can you not get it into download mode ?
If you plus it in will Odin recognize the phone ?
Hi all,
i have a problem: yesterday i realized that all the photos i made with the camera are disappeared, both from gallery and from DCIM folder that's empty.
All the other pictures (screenshot, whatsapp, bluetooth) are still there.
Unfortunately i didn't make a backup so i lost so many things.... :crying:
My Nexus is not rooted, it's exactly like Google made it.
Please help me....
How could this happen?
What can i do?
Try connecting the phone to a PC and see if the photos are there.
Sent from my Galaxy Nexus using xda premium
pr0xyw0rm said:
Try connecting the phone to a PC and see if the photos are there.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I already tried, but it's all empty from PC too....
Please, give me some clue, i really don't know what can i do....
All the data recovery software i found around require root for work with GNex because it doesn't support USB Mass Storage Mode....
But for having the root i have to unlock the bootloader and this would wipe forever all the data i want to recover.
Is there a solution?
I was thinking to use this procedure to unlock bootloader, and then have root, without wiping everything:
Unlock bootloader on GT-I9250 without wipe and without root
Can it work for my problem?
Is there some risk?
I was trying to get the 3.2.1 update to install yesterday but it was failing thus i thought of locking the bootloader and unrooting it but i forgot locking/unlocking bootloader wipes data too. By the time i realized this, it was too late. I lost all of my data and most importantly the images of a hiking trip i went to a day before. I'm so gutted. Tried all kind of softwares i could google but nothing worked. Can you guys suggest any way that i could recover my images?
Thanks in advance.
antisocialbratt said:
I was trying to get the 3.2.1 update to install yesterday but it was failing thus i thought of locking the bootloader and unrooting it but i forgot locking/unlocking bootloader wipes data too. By the time i realized this, it was too late. I lost all of my data and most importantly the images of a hiking trip i went to a day before. I'm so gutted. Tried all kind of softwares i could google but nothing worked. Can you guys suggest any way that i could recover my images?
Thanks in advance.
Click to expand...
Click to collapse
I think you are SOL...sorry. There are not much data recovery tools for Android. At least that I'm aware of. Plus, you are dealing with flash memory, and formatted in etc, which is more difficult to recover than your typical NTFS partitions. I would check your Google account to see if any of these pictures were synced at all.
See this link...https://www.androidpit.com/how-to-recover-lost-data
Mobikin may help. But after a full format, not just a delete, it may not find anything. I've never used it. There might be some pay services if you really want this data back.
Thanks for your thoughts. Mobikin and most of the other softwares require phone to be in mass storage mode which is not possible with oneplus3
antisocialbratt said:
Thanks for your thoughts. Mobikin and most of the other softwares require phone to be in mass storage mode which is not possible with oneplus3
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Click to collapse
It doesn't? Have you enabled usb debugging?
Yup. I did. Didnt work
No mass storage = no file recover. Impossible to deal with a virtual disk drive.
That's why clouds are here, to sync and avoid losses.
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