This issue came up with the Pixel Experience ROM at first, I could use the mobile connection to text people, but no data. I eventually switched to CrDroid and still had the issue, this is where I found that the issue wasn't in the ROM (because some people on pixel experience were also having some issues with the SIM.) So, after a quick google search, I changed my APN settings and now I can't text people, but I can use mobile data. I've tried restarted after removing and putting the SIM back in. Any help would be appreciated.
Edit: I've looked through SIM status and the mobile data network type is LTE, while Mobile voice network type is unknown. My issue is that it is unknown. (and I cant call or text anyone) Also, in settings, the Network option, under "Automatically select network" I can't pick anything. Nothing shows up.
Is your device O-FF or S-ON? I've recently had an issue with SIM card not being detected at all on any ROM, and this guide solved the issue for me. https://forum.xda-developers.com/htc-10/how-to/solution-imei-signal-downgrade-oreo-8-0-t3748999
EDIT: I've done this spontaneously on Android 10, and it worked despite not having Nougat installed. Do it on your own risk if you're on Android 10.
Um will this work on the moto one 5g ace??
Related
Solved for me @ post #5 http://forum.xda-developers.com/showpost.php?p=10865272&postcount=5
I've searched, read, and called my mobile provider (3 UK) to no avail, so I'm starting a fresh thread on this issue.
Relevant details:
Nokia E65 + 3 PAYG sim = ok
HTC Desire unlocked (from T-Mobile) + 3 PAYG sim = "Your sim card does not allow a connection to this network"
HTC Desire above, + O2 + Virgin sim = ok
From what I've learned this has nothing to do with Android os, ROM or RUU etc., and is purely a setting/sim/connection/whatever problem. Or is it?
I bought an unlocked T-mob-branded Desire which works with o2/virgin sims, but selecting my 3 network results in the "Your sim card does not allow a connection to this network" message - yet same sim is fine in my Nokia. Which I cannot work out as that implies it's a combination of phone+network, surely?
When I first got the phone, unpacked it, 3 sim in, it worked, so I rooted w. Unrevoked it and it still worked, then I Nandroid-backup'd (which I still have), then I tried I think Cyan rom 6ish, and Oxygen 2 rc6 with a Goldcard in place [goldcard has nothing to do with sim/connection, just flashing, correct?], no service/not allowed on network; same with oxygen rom. So I nandroided-restored and still no luck.
I unrooted by RUU-ing with:
RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00. 32U_5.11.05.27_release_signed.exe
(I'm on 3 so tried RUU_Bravo_H3G_UK_1.22.771.1_Radio_32.36.00.28U_4.06.00.
02_2_release_127568_signed.exe to get a '3-rom'd phone' but I can't downgrade-which is fine by me)
so I'm back to Froyo 2.2 stock/whatever it's called, and no luck still. I mention this as I'm sure all this rom-ing has absolutely nothing to do with it but would like to be clear.
Has anyone any idea what causes this occur - not connecting that is - would 'disconnecting from network, romming, loading a new rom w/ sim, connecting and getting maybe kicked off' be the case? Or is this certainly a problem with the sim and this phone and the network; or can somehow a phone be unlocked only on certain rom and not transfer (certain this is not correct) to another - unbranding via goldcard + RUU 2.29..... has been done numerous times by people yet I seem to get this problem.
Long post, but if someone can definitely help it would be greatly appreciated - while comments like 'have you rebooted' are nice, yes, I have many many times, wipes settings, factory restored data, input apn settings, *#4636#*#* doesn't show anything I can really find of use (I tried selecting GSM only, WCDAM only, neither work) and I've tried manually/automatically connecting to network but am plagued with my "Your sim card does not allow a connection to this network" message. Which ultimately makes my £300 phone as much use as an iPhone 4 being held wrong.
I cannot understand how my sim worked before on the same phone, but now after tinkering (nothing of which I think can effect this problem) it's not working again. Apart from my old Nokia.
goto *#*#4636#*#* and post your signal strength (in dbm) and LAC and CID values. It will also be good if you could attach output of logcat -b radio.
This is a well known problem with a no known answer.
Is the number stored correctly - i.e. it hasn't lost the '+' from a number starting 44?
Sent from my HTC Desire using XDA App
I had the same problem two weeks ago when I returned from my holidays. I put in my 3 UK sim and it refused to connect with that same error. Sim worked perfectly in other phones.
Finally 3 UK advised me to do a factory reset on my from the Settings->Storage menu which resolved the issue. You seem to have done a full restore from a RUU which probably should be equal to doing a factory reset. But it's probably worth while doing it anyway in case the issue was with the /data or cache partition which for some reason might not have been cleaned by the RUU.
Well, I *think* I've fixed this (for me at least) - just waited a few days and tested to make sure it wasn't a 'ymmv' quick quip fix.
Basically, I'm on 3 - 3G only - and phone was set to 'WCDMA (3G) preferred' - with low signal/reception (-113dbm) it seemingly tries to get the 2G signals around (Orange-whom 3 piggyback[ed] on in low 3G areas; and O2) while changing to 'WCDMA Only' forced it to only try 3G networks - 3.
So, try this:
Key in, but don't 'call': *#*#4636#*#*
Select Phone Information
Near bottom, Set preferred network type to: WCDMA Only
Fixed it for me instantly. Three mobile UK still has -111dbm as it's best reception here but now at least I can connect to it
Let me know if this fixes it for you (clearly, if you're on a 2G-only network selecting GSM only (2G) may work).
checked your IMEI matches from *#06# and the back of the phone?
Yep, IMEIs match. I think it's (been) purely a network choice/connection issue, at least for me.
hi all. I was as usual using my xperia j but 3g signal was low so I installed signal booster app and after boosting signal the app asked with a popup window to enter network unlock password. I without thinking anything entered 12345 and after this it said wrong network password. since this happened I am getting error on Xperia J (st26i) that your sim doesn't allow connection to this network. I tried with many sims but no signal. It always shows all networks when search for network manually. But gives that above mentioned error when trying to connect to any searched network. I checked if my imei is blacklisted but there's no problem about imei. its clean. I flashed stock rom, custom rom but nothing helped. how to solve this strange error.
Mehul (nope imei does not match)
lothaen said:
checked your imei matches from *#06# and the back of the phone?
Click to expand...
Click to collapse
no my imei is different, now what should i do
I posted that six years ago. I have no idea what my thought process was tbh
Hi:
I'm on Bell, and I've been happily using the same Cyanogen build for months (7-05252011-nightly according to the about phone settings).
Without warning, three days ago the phone aspect and Internet have stopped working:
1. The phone strength indicator in the notification bar shows zero bars and a tiny x.
2. There is a new icon I've never seen - a white rectangle with one corner cut off and a black exclamation mark inside of it (SIM error icon?).
3. The APN list is blank.
The IMEI is listed, but my phone # shows as unknown, network shows as unknown, mobile network type is unknown, service state is out of service, and mobile network state is disconnected...
I have tried to search networks, or select automatically, but both give me errors.
I have tried adding the Bell mobility APN repeatedly, but it wouldn't save. Is this a problem with the phone, Android, the SIM card, provisioning, or something else? I fear I would have to return everything to stock in order to send it in for repair, so I'd like to try whatever else is possible before then.
I tried removing and reseating the SIM card, but no luck there either...do these things just fail for no reason?
Thanks very much in advance - so frustrating...
jonathanacohen said:
Hi:
I'm on Bell, and I've been happily using the same Cyanogen build for months (7-05252011-nightly according to the about phone settings).
Without warning, three days ago the phone aspect and Internet have stopped working:
1. The phone strength indicator in the notification bar shows zero bars and a tiny x.
2. There is a new icon I've never seen - a white rectangle with one corner cut off and a black exclamation mark inside of it (SIM error icon?).
3. The APN list is blank.
The IMEI is listed, but my phone # shows as unknown, network shows as unknown, mobile network type is unknown, service state is out of service, and mobile network state is disconnected...
I have tried to search networks, or select automatically, but both give me errors.
I have tried adding the Bell mobility APN repeatedly, but it wouldn't save. Is this a problem with the phone, Android, the SIM card, provisioning, or something else? I fear I would have to return everything to stock in order to send it in for repair, so I'd like to try whatever else is possible before then.
I tried removing and reseating the SIM card, but no luck there either...do these things just fail for no reason?
Thanks very much in advance - so frustrating...
Click to expand...
Click to collapse
Have you been messing with the radio recently?One time I had a problem with losing my APN settings,not been able to save when manually entered,and a sim not inserted error was after pushing the radio ril files over to phone,just a suggestion,have you a nandroid backup to go back to?
Nope, no ROM or radio fiddling...
jonathanacohen said:
Nope, no ROM or radio fiddling...
Click to expand...
Click to collapse
I would reflash a the rom and see if that fixes it
Just installed the latest stable Cyanogen mod after backing up and wiping the system and cache - same problem...can a hardware flaw develop over time like this?
The only other thing I can think of would be to flash a different radio, the radio in my signature is popular.
Some people use a superwipe program which could also be worth trying,if that does not fix it, then to me sounds like a hardware fault has developed,or there is a problem with your provider.
Thanks - I think either reflashing then recovering my ROM, and/or reseating the SIM card made it work. Whew - what a relief
Hi there. Recently my Nexus 5X has something wrong with its communication function.
I am using CM13 nightly builds with ElementalX kernel on 4GLTE network. And everything works fine except:
When making calls, it ends up with "Network not available". However, the signal bar is full. Also, it is unable to send or receive any text message.
I have already tried:
1. Flash the latest factory image from Google(mtc19v). And it worked for a while then the issue recurred.
2. Dial *#*#4636#*#* and switch to "CDMA only" but it failed to make it, automatically rolled back to LTE mode.
3. Tried CM13 snapshot and other nightly builds, and still got the problem.
Does anyone have any advice? Thanks.
Cijophxon said:
Hi there. Recently my Nexus 5X has something wrong with its communication function.
I am using CM13 nightly builds with ElementalX kernel on 4GLTE network. And everything works fine except:
When making calls, it ends up with "Network not available". However, the signal bar is full. Also, it is unable to send or receive any text message.
I have already tried:
1. Flash the latest factory image from Google(mtc19v). And it worked for a while then the issue recurred.
2. Dial *#*#4636#*#* and switch to "CDMA only" but it failed to make it, automatically rolled back to LTE mode.
3. Tried CM13 snapshot and other nightly builds, and still got the problem.
Does anyone have any advice? Thanks.
Click to expand...
Click to collapse
Try getting a new simcard from your carrier.
Darke5tShad0w said:
Try getting a new simcard from your carrier.
Click to expand...
Click to collapse
Thanks for reply. I will try ASAP.
OK. I have fixed it. This is the MOST weird and tricky problem I have ever met since I knew Android phones.
First there are some key concepts:
From the "*#*#4636#*#*" (Testing) menu -> Phone Information, we notice IMEI, Phone number, and Current Network. In my case I couldn't make phone calls or send/receive text messages, I got my IMEI and Current Network NORMAL, but I got NOTHING for my Phone number section, which means my phone turned into something without a number! So how can it be discovered by the mobile base stations?
Furthermore, scrolling down there are another 3 indicators: GSM service and GPRS service and Network type. In my case the GSM service was "Emergency calls only"(However there is someone on the Androidcentral Forum said his Nexus 4 under the same circumstance can't even dial 911), and I doubt that. The GSM service was COMPLETELY offline. On the other hand, since my data service ran smoothly thus the GPRS service is always "connected". The Network type is "LTE". I have tried many times to change it to the CDMA or GSM ones, like "eHRPD", "1xRTT", "EDGE" or sth else but few succeeded. Once succeeded, I can normally voice or text, yet on the outdated network.
Then how I fixed this:
I googled "Mobile network not available" and got many results about the Samsung phones. Then googled "mobile network not available nexus" and found this one "Mobile Network Not Available" on Nexus 4 T-Mobile which perfectly matches my case. Finally I thought it had something to do with my network provider and my phone should not be blamed. I just tried another SIM card from another carrier, which worked perfectly on LTE network with voice and text. When I opened the *#*#4636#*#* menu and tried to change "preferred network", the phone also worked smoothly no matter WCDMA only/GSM only/LTE only. I put back my bad SIM card and the voice and text came back!??? I was extremely confused. That is to say, still there was a problem on my phone. By inserting another SIM it just did something like refreshing the stucked radio module??? I wondered. After this simple trick I got my voice and text back though, the "Current network" became "Roaming Indicator Off".... Maybe the next time.
Hello! This is my first thread.
I've used XDA before for tutorials and such so I thought I would get probably the best help here for my situation. I have an HTC One M8 with Windows Phone 10 (Updated using a tutorial here) and it has been great! Better than 8.1 by a lot. I recently got a Tracfone sim for CDMA (the phone is verizon) and it worked just fine, no problem.
Yesterday, data would not work at all despite the fact that it said Verizon Wireless LTE and showed signs of data working. Anything I did to try and access the internet said "Not connected". I've looked in the sim settings and "IMS Services" says unregistered and "Internet APN" is set to VZWINTERNET. I've tried calling Tracfone support (which was a major waste of time) and tried changing the APN to the other suggested TRACFONE.VZENTP with no luck (it will not activate or use any custom APN). I have tried rebooting, removing and re-inserting the sim card, changing Mode selection to "Global" and "CDMA/LTE", tried other tutorials, other APN settings, all to no luck..
If anyone has had this issue before or knows how to fix it, that would be greatly appreciated. I'm traveling with family and need data to work.
TechEdison said:
Hello! This is my first thread.
I've used XDA before for tutorials and such so I thought I would get probably the best help here for my situation. I have an HTC One M8 with Windows Phone 10 (Updated using a tutorial here) and it has been great! Better than 8.1 by a lot. I recently got a Tracfone sim for CDMA (the phone is verizon) and it worked just fine, no problem.
Yesterday, data would not work at all despite the fact that it said Verizon Wireless LTE and showed signs of data working. Anything I did to try and access the internet said "Not connected". I've looked in the sim settings and "IMS Services" says unregistered and "Internet APN" is set to VZWINTERNET. I've tried calling Tracfone support (which was a major waste of time) and tried changing the APN to the other suggested TRACFONE.VZENTP with no luck (it will not activate or use any custom APN). I have tried rebooting, removing and re-inserting the sim card, changing Mode selection to "Global" and "CDMA/LTE", tried other tutorials, other APN settings, all to no luck..
If anyone has had this issue before or knows how to fix it, that would be greatly appreciated. I'm traveling with family and need data to work.
Click to expand...
Click to collapse
Nobody? No ideas?
Is this in the wrong section?
TechEdison said:
Nobody? No ideas?
Is this in the wrong section?
Click to expand...
Click to collapse
Followup:
Phone appeared to be in a bricked state. I was using it completely normal, then it froze on me. Completely unresponsive to even the power button for a good 30 seconds of holding down. Charge light not showing, doing absolutely nothing.
I ran across this: http://www.pocketables.com/2015/06/htc-one-m9-unresponsive-no-charge-light-wont-power-on.html
Could this issue with the apn and the recent frozen issue be linked? Possible a bad sim card or a hardware issue in htc or win 10?
I've had no luck getting it to start back up and I am in serious need of answers... The phone ran just fine for months.
TechEdison said:
Hello! This is my first thread.
I've used XDA before for tutorials and such so I thought I would get probably the best help here for my situation. I have an HTC One M8 with Windows Phone 10 (Updated using a tutorial here) and it has been great! Better than 8.1 by a lot. I recently got a Tracfone sim for CDMA (the phone is verizon) and it worked just fine, no problem.
Yesterday, data would not work at all despite the fact that it said Verizon Wireless LTE and showed signs of data working. Anything I did to try and access the internet said "Not connected". I've looked in the sim settings and "IMS Services" says unregistered and "Internet APN" is set to VZWINTERNET. I've tried calling Tracfone support (which was a major waste of time) and tried changing the APN to the other suggested TRACFONE.VZENTP with no luck (it will not activate or use any custom APN). I have tried rebooting, removing and re-inserting the sim card, changing Mode selection to "Global" and "CDMA/LTE", tried other tutorials, other APN settings, all to no luck..
If anyone has had this issue before or knows how to fix it, that would be greatly appreciated. I'm traveling with family and need data to work.
Click to expand...
Click to collapse
Tracfone APNs are only compatible with the GSM version.
If you have the CDMA version, first, make sure your device radio is unlocked. Only APNs that support that device radio can be used.
I have an Android version, and I'm not sure if enabling SuperCID could help you, as you'd be able to flash a radio that supports your Tracfone APN.
Sent from my HP ENVY m6 Notebook PC using Tapatalk
Hi guys,
2-3 weeks ago I realized changes in the sim/phone-part of my phone which had that time the feb 19 update. I did not change relevant things but installed the may 19 update some days ago to see if it would change the situation. It did not.
- In Network Settings, the new setting for enable VoLTE disappeared (yes, I typed in the 86853-code again and I also get the "volte carrier check enabled"-message but nothing happens)
- I think I also was able to select there the preferred network for both sim cards. Now it went back that I only can choose this for the sim card which is responsible for the mobile data
- And finally I now only can do SIP calls if the sim cards has cellular signal (although it uses Wifi). So flightmode etc doesn't work. (I testet the newest version of native dailer and the original one after deinstall)
Has anyone experienced the same issues?
Cheers
menals
PS: Until today I don't get a "registration confirmation"-mail from Mi so that I can't send them feedback.