Related
Solved for me @ post #5 http://forum.xda-developers.com/showpost.php?p=10865272&postcount=5
I've searched, read, and called my mobile provider (3 UK) to no avail, so I'm starting a fresh thread on this issue.
Relevant details:
Nokia E65 + 3 PAYG sim = ok
HTC Desire unlocked (from T-Mobile) + 3 PAYG sim = "Your sim card does not allow a connection to this network"
HTC Desire above, + O2 + Virgin sim = ok
From what I've learned this has nothing to do with Android os, ROM or RUU etc., and is purely a setting/sim/connection/whatever problem. Or is it?
I bought an unlocked T-mob-branded Desire which works with o2/virgin sims, but selecting my 3 network results in the "Your sim card does not allow a connection to this network" message - yet same sim is fine in my Nokia. Which I cannot work out as that implies it's a combination of phone+network, surely?
When I first got the phone, unpacked it, 3 sim in, it worked, so I rooted w. Unrevoked it and it still worked, then I Nandroid-backup'd (which I still have), then I tried I think Cyan rom 6ish, and Oxygen 2 rc6 with a Goldcard in place [goldcard has nothing to do with sim/connection, just flashing, correct?], no service/not allowed on network; same with oxygen rom. So I nandroided-restored and still no luck.
I unrooted by RUU-ing with:
RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00. 32U_5.11.05.27_release_signed.exe
(I'm on 3 so tried RUU_Bravo_H3G_UK_1.22.771.1_Radio_32.36.00.28U_4.06.00.
02_2_release_127568_signed.exe to get a '3-rom'd phone' but I can't downgrade-which is fine by me)
so I'm back to Froyo 2.2 stock/whatever it's called, and no luck still. I mention this as I'm sure all this rom-ing has absolutely nothing to do with it but would like to be clear.
Has anyone any idea what causes this occur - not connecting that is - would 'disconnecting from network, romming, loading a new rom w/ sim, connecting and getting maybe kicked off' be the case? Or is this certainly a problem with the sim and this phone and the network; or can somehow a phone be unlocked only on certain rom and not transfer (certain this is not correct) to another - unbranding via goldcard + RUU 2.29..... has been done numerous times by people yet I seem to get this problem.
Long post, but if someone can definitely help it would be greatly appreciated - while comments like 'have you rebooted' are nice, yes, I have many many times, wipes settings, factory restored data, input apn settings, *#4636#*#* doesn't show anything I can really find of use (I tried selecting GSM only, WCDAM only, neither work) and I've tried manually/automatically connecting to network but am plagued with my "Your sim card does not allow a connection to this network" message. Which ultimately makes my £300 phone as much use as an iPhone 4 being held wrong.
I cannot understand how my sim worked before on the same phone, but now after tinkering (nothing of which I think can effect this problem) it's not working again. Apart from my old Nokia.
goto *#*#4636#*#* and post your signal strength (in dbm) and LAC and CID values. It will also be good if you could attach output of logcat -b radio.
This is a well known problem with a no known answer.
Is the number stored correctly - i.e. it hasn't lost the '+' from a number starting 44?
Sent from my HTC Desire using XDA App
I had the same problem two weeks ago when I returned from my holidays. I put in my 3 UK sim and it refused to connect with that same error. Sim worked perfectly in other phones.
Finally 3 UK advised me to do a factory reset on my from the Settings->Storage menu which resolved the issue. You seem to have done a full restore from a RUU which probably should be equal to doing a factory reset. But it's probably worth while doing it anyway in case the issue was with the /data or cache partition which for some reason might not have been cleaned by the RUU.
Well, I *think* I've fixed this (for me at least) - just waited a few days and tested to make sure it wasn't a 'ymmv' quick quip fix.
Basically, I'm on 3 - 3G only - and phone was set to 'WCDMA (3G) preferred' - with low signal/reception (-113dbm) it seemingly tries to get the 2G signals around (Orange-whom 3 piggyback[ed] on in low 3G areas; and O2) while changing to 'WCDMA Only' forced it to only try 3G networks - 3.
So, try this:
Key in, but don't 'call': *#*#4636#*#*
Select Phone Information
Near bottom, Set preferred network type to: WCDMA Only
Fixed it for me instantly. Three mobile UK still has -111dbm as it's best reception here but now at least I can connect to it
Let me know if this fixes it for you (clearly, if you're on a 2G-only network selecting GSM only (2G) may work).
checked your IMEI matches from *#06# and the back of the phone?
Yep, IMEIs match. I think it's (been) purely a network choice/connection issue, at least for me.
hi all. I was as usual using my xperia j but 3g signal was low so I installed signal booster app and after boosting signal the app asked with a popup window to enter network unlock password. I without thinking anything entered 12345 and after this it said wrong network password. since this happened I am getting error on Xperia J (st26i) that your sim doesn't allow connection to this network. I tried with many sims but no signal. It always shows all networks when search for network manually. But gives that above mentioned error when trying to connect to any searched network. I checked if my imei is blacklisted but there's no problem about imei. its clean. I flashed stock rom, custom rom but nothing helped. how to solve this strange error.
Mehul (nope imei does not match)
lothaen said:
checked your imei matches from *#06# and the back of the phone?
Click to expand...
Click to collapse
no my imei is different, now what should i do
I posted that six years ago. I have no idea what my thought process was tbh
Hi Guys.
So received the phone on Thursday, Friday I did a sim swap from my normal sized sim to a micro sim. I waited the whole day but the phone didn't have any network access.
Today when I woke up I I switched the phone on hoping that everything will be fine, thinking the simswap just hasn't gone through yet, still no network access. I took out the swim from the phone and switched with my ipad, the sim was working in the ipad, and the ipads sim also didnt give the phone network access.
In the top right corner it shows full bars in grey, cant make emergency calls or anyhting.
In the about section of the phone, I have ALL the details present, baseband version is there, kernel version is there.
In Status section, network is unkown, signal strenght is -83 dbm 15 asu, network type unkown, service state is out of service, and the rest is also present.
I thought the phone didn't properly register to a network, so went into settings - wireless networks - more settings - mobile networks, but it gives me a insert sim card message.
The phone is reading the simcard fine because it asked for the PIN when switching on.
When trying to make a call I get, it says "Not registered on network"..
So what am I to do? Vodacom can only pickup the phone and exchange it on Tuesday, so was hoping that this might just be a software issue that can be resolved by a flash.
I have tried resetting / hard resetting the phone numerous times.
Its the Note 2 N7105 LTE Version
Any help would be highly appreciated.
Wrong forum.
Hi Guys.
So received the phone on Thursday, Friday I did a sim swap from my normal sized sim to a micro sim. I waited the whole day but the phone didn't have any network access.
Today when I woke up I I switched the phone on hoping that everything will be fine, thinking the simswap just hasn't gone through yet, still no network access. I took out the swim from the phone and switched with my ipad, the sim was working in the ipad, and the ipads sim also didnt give the phone network access.
In the top right corner it shows full bars in grey, cant make emergency calls or anyhting.
In the about section of the phone, I have ALL the details present, baseband version is there, kernel version is there.
In Status section, network is unkown, signal strenght is -83 dbm 15 asu, network type unkown, service state is out of service, and the rest is also present.
I thought the phone didn't properly register to a network, so went into settings - wireless networks - more settings - mobile networks, but it gives me a insert sim card message.
The phone is reading the simcard fine because it asked for the PIN when switching on.
When trying to make a call I get, it says "Not registered on network"..
So what am I to do? Vodacom can only pickup the phone and exchange it on Tuesday, so was hoping that this might just be a software issue that can be resolved by a flash.
I have tried resetting / hard resetting the phone numerous times.
Its the Note 2 N7105 LTE Version
Any help would be highly appreciated.
Try this
http://forum.xda-developers.com/showthread.php?t=2014982
If you bought it new dont flash anything and send it back. At this stage you dont need to make things complicated
Sent from my GT-N7100 using xda app-developers app
dr.ketan said:
Try this
http://forum.xda-developers.com/showthread.php?t=2014982
Click to expand...
Click to collapse
Great thanks.
I tried this but didn't solve the problem. I am using the same sim that I received from the carrier with the phone they shipped.
I have played around in the menu however, maunally setting the band and so forth, just restarted and started receiving sms, so basically if not for your post I would not have solved this.
Thanks
I have isolated the problem.
In the service menu - UMTS - DEBUG SCREEN - PHONE CONTROL - NETWORK CONTROL - SERVICE DOMAIN
There are 3 options
1 CS + PS
2 CS ONLY
3 PS ONLY
CS seems to be for making calls and sending smses
PS seems to be for data connections (When this is selected, the bars are replaced with a circle with a stripe through)
I Could be wrong with the above, so anyone with experience please shed some light
Those 2 work seperately, but when CS + PS is selected, none of them work? Very odd, anyone know what the issue could be?
anyone?
Hey guys, just unwrapped my new N5x and popped in my sim card. Yet for some reason I can't make or receive any calls!
Calls to me go straight to voicemail, and when making an outgoing call it either immediately says call ended or after a while says network unavailable.
The strange thing is that the entire time I'm connected to LTE (full bars) and data works fine (I can use chrome), and I can even send and receive SMS!
It's been like this straight out of the box. I reset the network settings, then factory reset the device, then upgraded to 6.0.1, rinsed and repeated with no luck.
Probably related: I tried setting the phone from LTE preferred to 3G or 2G but it still says connected to LTE. Even did it manually from the *#*#4636#*#* and nothing changed.
I'm using HOT Mobile in Israel and the American version of the phone. All bands are here are supported.
Any thoughts on how to proceed?
Do US specifc models of phones normally work fine in Israel?
I know I had these symptoms when I managed to accidentally swap my UK model to use USA bands. Only potential difference is that I don't think SMS worked for me.
If someone more knowledgeable knows where the "Network settings reset" pulls values from and to, that might help.
Or which partition holds the data that makes a US phone a US version and an EU phone an EU version (assuming it isn't hardware), we could potentially flash stuff.
Yeah they do. I have a friend with a 5x and his phone is working fine. :/
Check your apn settings, re add them again to test.
Maybe your network do not support lte calls, try it on 3g. This was my solution even thought my network supported volte and worked on s6 but not on my 5x.
I see you tried the 3g option, my problem was another app causing the conflict between lte and 3g. Able to source for another spare sim to try?
I deleted the apn settings - no luck. tried 2 different service providers and same results with both
I havnt installed anything yet and wiped the phone to be sure. Could a stock app be causing the conflict? How can I check?
did you try having your friend put his sim in your phone and yours in his to see if it works?
Yep - he's on the same service provider that I am. Didn't work. Also tried a Sim card from a different service provider.
Here is a solution if you still need it http://forum.xda-developers.com/showpost.php?p=64023143&postcount=10
I've tried everything, so hopefully someone can shine some light into this issue.
I bought a new (unused but from a 3rd party) Samsung Galaxy A50 (A505U) Verizon branded and unlocked. Got a sim card from Visible and went to get it connected. Nothing. WiFi works, everything works, but no cell service.
Here's what I've done (some multiple times)
- reset everything to include network settings, hard reset, etc
- removing the sim, resetting, putting the sim back in. I always get a notification saying the sim card is removed and it goes away when I put the sim back in, so it is recognizing a sim card is in there
- switched sims with another Visible phone/sim and nothing. Both sims worked on other phone but neither worked on this phone
- tried getting into the hidden menus but none of them worked
- talked to Visible tech support which upgraded the issue to the highest level and concluded it's the phone
- Visible believes it's the APN settings but I cannot edit current APNs nor add new ones (grayed out)
- manually add networks, I can see Visible, TMobile, ATT, and some weird numbers, but when I try to connect to Visible it says cannot register on the network, other networks say the sim is not setup for them
- sometimes I get the icon that shows all bars but they're grayed out, sometimes it shows 3-4 bars lit up, sometimes even shows a 4G icon, but mostly the grayed out bars
- sent the phone to Samsung, they tested it and found no faults, guess the hardware is good, ruled that out.
- got into dev options but I'm aware the OEM unlock is not on option on the A505U, not sure if I can change anything else.
I'm out of options. Any other ideas? I think if I can either get into the hidden menus I'll be able to diagnose it better, or if I can somehow change the APN settings I'll be able to set it up. Visible tech support thinks it's the APN, which makes sense to me, but I can't change them.
Any help is greatly appreciated.
I was able to get into the CSC change function, there's not many there, but would changing the CSC help? If so, which should I go to?
I've had a similar issue. Was working fine until the Android 10 update arrived. Since then, it won't work with my total wireless sim card. Tried 3 different sim cards on it, but nothing. Can't add it do anything with the APN, and getting into the phone info hidden menu doesn't help any. I suspect it's a bug in the new firmware or something like that. Works fine with a Verizon SIM though.
Update: Verizon SIM no longer connects to phone. Still works with LTE data. It seems that the CDMA radio quit working with the update to Android 10. Must have been collecting to the Verizon network with VoLTE until it updated the provisioning or something.
So, I finally figured out a workaround for mine that was able to get both data and voice networks to connect while using total wireless, which is an MVNO on the Verizon network. I pretty much narrowed it down to being an issue with the modem not working with CDMA. What I did was download the last Android 9 firmware and flashed just the modem (file starts with CP_) using Odin. After that, I rebooted it and voila! It connected.
Just thought i would give my experience as i just delt with this. i got my 10 update this morning nd let it update and apon a reboot i lost all mobile connection, a signal bar would show for a few seconds looking like it was trying to lock in a signal and it would go back to the ⌀ symbol. i tried flashing the android 9 modem from 2 different updates and neither fixed it. i just decided to order a new phone as i feel its time anyways. my next attempt will be to flash android 9 back using odin then just throw this phone up on craigslist
edit: odin successfully flashed back to android 9 and signal now works again. so if anyone has this issue you can try the method above of just flashing the modem and if that doesnt work you can go back to 9 and restore functionality of verizon mvno's
darkmage1991 said:
Just thought i would give my experience as i just delt with this. i got my 10 update this morning nd let it update and apon a reboot i lost all mobile connection, a signal bar would show for a few seconds looking like it was trying to lock in a signal and it would go back to the ⌀ symbol.
Click to expand...
Click to collapse
Out of curiosity, which carrier are you using?
TJay99 said:
Out of curiosity, which carrier are you using?
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Click to collapse
Visible
samsung a50 not connecting to VZW towers (red pocket)
My phone is doing the exact same thing and while I can appreciate how you resolved the issue it doesn't make much sense to me.
I use Red Pocket for my network. (Which uses Verizon towers - I use the CDMA Sim)
Before this major update to 10 my phone worked flawlessly. Now it won't connect to the network much like you guys have stated in this thread. Mine will connect intermittently for like 3 or 4 min tops and then get kicked off the tower and will actually not show any bars (Circle with a line through it) to show no service for about 10 or so minutes then restart the whole process.
I also have a work phone (2nd phone) that is directly tied to the verizon towers on the verizon network. If I take the sim out of that phone and put it in my samsung a50 the samsung a50 is happy and can make phone calls, send texts, and stays on the vzw towers with no disconnects.
If I take my red pocket sim card and place it in my work phone that phone also works just fine - send messages, make phone calls, and stays on the vzw towers with no disconnects. (work phone = iphoneXR - it's free, sue me)
Even though reverting the modem obviously fixes your issue I do not think that is the actual problem. It also doesn't seem that a third party carrier is being randomly booted off the towers, it seems to be a glitch with third party carriers using third party sims utilizing this new android 10 software that VZW towers do not like.
Which obviously points to an issue with Samsung's latest software not being compatible with third party carriers.
I can't seem to contact Samsung in a direct manner to resolve this issue as they want me to take it to a third party store to have it looked at. I spent 2 and half hours with tech support from red pocket and they came to the conclusion that VZW was doing "upgrades/maintenance" to their towers in my area. (whatever that means.
Any ideas on how I can contact Samsung directly to detail this issue to them? I really do not want to have to root my phone in order to use odin to set my modem back to version 9 as I'm hearing that doing so voids all kinds of implied warranties with the phone and it's only 6 months old.
Appreciate any help that you guys might be able to steer me towards.
Thanks.
Before this major update to 10 my phone worked flawlessly- They Told you the answer, Odin # 9 or if its under warranty take it back Good luck.
My phone (SM-A505U) wasn't even working on visible before android 10.
See my post at the end of this thread: https://forum.xda-developers.com/ga...official-firmware-t3955727/page2#post83845605
I have that problem too. Where I can download v9. I got the Odin.