Hi Guys.
So received the phone on Thursday, Friday I did a sim swap from my normal sized sim to a micro sim. I waited the whole day but the phone didn't have any network access.
Today when I woke up I I switched the phone on hoping that everything will be fine, thinking the simswap just hasn't gone through yet, still no network access. I took out the swim from the phone and switched with my ipad, the sim was working in the ipad, and the ipads sim also didnt give the phone network access.
In the top right corner it shows full bars in grey, cant make emergency calls or anyhting.
In the about section of the phone, I have ALL the details present, baseband version is there, kernel version is there.
In Status section, network is unkown, signal strenght is -83 dbm 15 asu, network type unkown, service state is out of service, and the rest is also present.
I thought the phone didn't properly register to a network, so went into settings - wireless networks - more settings - mobile networks, but it gives me a insert sim card message.
The phone is reading the simcard fine because it asked for the PIN when switching on.
When trying to make a call I get, it says "Not registered on network"..
So what am I to do? Vodacom can only pickup the phone and exchange it on Tuesday, so was hoping that this might just be a software issue that can be resolved by a flash.
I have tried resetting / hard resetting the phone numerous times.
Its the Note 2 N7105 LTE Version
Any help would be highly appreciated.
Wrong forum.
Related
Solved for me @ post #5 http://forum.xda-developers.com/showpost.php?p=10865272&postcount=5
I've searched, read, and called my mobile provider (3 UK) to no avail, so I'm starting a fresh thread on this issue.
Relevant details:
Nokia E65 + 3 PAYG sim = ok
HTC Desire unlocked (from T-Mobile) + 3 PAYG sim = "Your sim card does not allow a connection to this network"
HTC Desire above, + O2 + Virgin sim = ok
From what I've learned this has nothing to do with Android os, ROM or RUU etc., and is purely a setting/sim/connection/whatever problem. Or is it?
I bought an unlocked T-mob-branded Desire which works with o2/virgin sims, but selecting my 3 network results in the "Your sim card does not allow a connection to this network" message - yet same sim is fine in my Nokia. Which I cannot work out as that implies it's a combination of phone+network, surely?
When I first got the phone, unpacked it, 3 sim in, it worked, so I rooted w. Unrevoked it and it still worked, then I Nandroid-backup'd (which I still have), then I tried I think Cyan rom 6ish, and Oxygen 2 rc6 with a Goldcard in place [goldcard has nothing to do with sim/connection, just flashing, correct?], no service/not allowed on network; same with oxygen rom. So I nandroided-restored and still no luck.
I unrooted by RUU-ing with:
RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00. 32U_5.11.05.27_release_signed.exe
(I'm on 3 so tried RUU_Bravo_H3G_UK_1.22.771.1_Radio_32.36.00.28U_4.06.00.
02_2_release_127568_signed.exe to get a '3-rom'd phone' but I can't downgrade-which is fine by me)
so I'm back to Froyo 2.2 stock/whatever it's called, and no luck still. I mention this as I'm sure all this rom-ing has absolutely nothing to do with it but would like to be clear.
Has anyone any idea what causes this occur - not connecting that is - would 'disconnecting from network, romming, loading a new rom w/ sim, connecting and getting maybe kicked off' be the case? Or is this certainly a problem with the sim and this phone and the network; or can somehow a phone be unlocked only on certain rom and not transfer (certain this is not correct) to another - unbranding via goldcard + RUU 2.29..... has been done numerous times by people yet I seem to get this problem.
Long post, but if someone can definitely help it would be greatly appreciated - while comments like 'have you rebooted' are nice, yes, I have many many times, wipes settings, factory restored data, input apn settings, *#4636#*#* doesn't show anything I can really find of use (I tried selecting GSM only, WCDAM only, neither work) and I've tried manually/automatically connecting to network but am plagued with my "Your sim card does not allow a connection to this network" message. Which ultimately makes my £300 phone as much use as an iPhone 4 being held wrong.
I cannot understand how my sim worked before on the same phone, but now after tinkering (nothing of which I think can effect this problem) it's not working again. Apart from my old Nokia.
goto *#*#4636#*#* and post your signal strength (in dbm) and LAC and CID values. It will also be good if you could attach output of logcat -b radio.
This is a well known problem with a no known answer.
Is the number stored correctly - i.e. it hasn't lost the '+' from a number starting 44?
Sent from my HTC Desire using XDA App
I had the same problem two weeks ago when I returned from my holidays. I put in my 3 UK sim and it refused to connect with that same error. Sim worked perfectly in other phones.
Finally 3 UK advised me to do a factory reset on my from the Settings->Storage menu which resolved the issue. You seem to have done a full restore from a RUU which probably should be equal to doing a factory reset. But it's probably worth while doing it anyway in case the issue was with the /data or cache partition which for some reason might not have been cleaned by the RUU.
Well, I *think* I've fixed this (for me at least) - just waited a few days and tested to make sure it wasn't a 'ymmv' quick quip fix.
Basically, I'm on 3 - 3G only - and phone was set to 'WCDMA (3G) preferred' - with low signal/reception (-113dbm) it seemingly tries to get the 2G signals around (Orange-whom 3 piggyback[ed] on in low 3G areas; and O2) while changing to 'WCDMA Only' forced it to only try 3G networks - 3.
So, try this:
Key in, but don't 'call': *#*#4636#*#*
Select Phone Information
Near bottom, Set preferred network type to: WCDMA Only
Fixed it for me instantly. Three mobile UK still has -111dbm as it's best reception here but now at least I can connect to it
Let me know if this fixes it for you (clearly, if you're on a 2G-only network selecting GSM only (2G) may work).
checked your IMEI matches from *#06# and the back of the phone?
Yep, IMEIs match. I think it's (been) purely a network choice/connection issue, at least for me.
hi all. I was as usual using my xperia j but 3g signal was low so I installed signal booster app and after boosting signal the app asked with a popup window to enter network unlock password. I without thinking anything entered 12345 and after this it said wrong network password. since this happened I am getting error on Xperia J (st26i) that your sim doesn't allow connection to this network. I tried with many sims but no signal. It always shows all networks when search for network manually. But gives that above mentioned error when trying to connect to any searched network. I checked if my imei is blacklisted but there's no problem about imei. its clean. I flashed stock rom, custom rom but nothing helped. how to solve this strange error.
Mehul (nope imei does not match)
lothaen said:
checked your imei matches from *#06# and the back of the phone?
Click to expand...
Click to collapse
no my imei is different, now what should i do
I posted that six years ago. I have no idea what my thought process was tbh
I just received my unlocked ATT S3, rooted it, cut my sim card down and setup all my apps etc. Problem is that I am having really sporadic network access issues. I am currently in Afghanistan and using AWCC. I had the same sim card in a Skyrocket and didn't have any issues. I have setup the APN (I pay for unlimited edge internet) and randomly get internet access and network access.
Right now I show 3 bars
Info shows
Network: AF AWCC
Signal Strength -89dBm 12 asu
Mobile Network type: Edge:2
Service State: In Service
When I try to check my balance (*123# dial) It says connection problem or invalid MMI code EDIT: sometimes it goes through and I get my balance.
When I try to make a call it just says dialing then goes to Call Ended after about 30 seconds. Same thing happens when I try to call AWCC customer service at 151 (actually I just got through on the 151 number once)
When I go to Settings/More Settings, Network Operators and try manual settings, about half the time I see the awcc network but it always fails to connect. If I leave it is automatic, it will eventually connect. Right now it is showing AWCC in the top menu bar. Other times it says not registered on the network. FYI AWCC doesn't register the sim card to a specific phone. You just buy the sim card without giving any info about your phone.
Every once in awhile it connects as I received emails on the phone over night. As I am typing this I just got edge connectivity and am online.
So, anyone have any suggestions? Maybe I should try flashing another modem?
Thanks
Hi.
Galaxy Nexus, 4.2.1, bot unlocked from amazon about 6 months ago.
On dec 2nd signal just went off. So no calls nor receiving can be done. While mobile internet is still ok.
Network is giffgaff, running through O2 - UK.
Taking this sim to other phone - works fine.
Support from giffgaff said that everything is perfect on their end.
Putting any sim in this phone, shows same issues - no signal, but there is mobile internet.
Checked status of IMEI, and it says in online services that phone is unblocked.
I have tried on/off airplane mode, restarting, taking battery off for a while, with sim in and out, as well did factory reset - still issue is here.
It is unrooted, just original rom.
Going to settings > mobile networks > network operators > I select any network and it says: "Can't connect to this network at the moment. Try again later.". Same when choose automatically.
It allows to do emergency calls, and in status bar shows: "emergency calls only | giffgaff".
In About Phone section, network is "O2 - UK" as suppose to be, Signal strength "-101 dBm 7 asu", mobile network type "HSPDA:8", service status "Out of service", Roaming "Not roaming".
Please ask any questions if any additional information is needed.
King regards.
I am looking forward to anyone to try assist with this issue, and kin to help.
Contact your operator for change your sim, it happens to me this summer, my Sim card was working well with other phones but with my Gnex everything was disabled. Then I've received my new Sim card and everything is working well
Sent from my Galaxy Nexus using xda premium
Man_u said:
Contact your operator for change your sim, it happens to me this summer, my Sim card was working well with other phones but with my Gnex everything was disabled. Then I've received my new Sim card and everything is working well
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Then other SIMs would work well. But inserting any SIM in this phone - doesn't work for calling. Only mobile internet.
mrmoka said:
Hi.
Galaxy Nexus, 4.2.1, bot unlocked from amazon about 6 months ago.
On dec 2nd signal just went off. So no calls nor receiving can be done. While mobile internet is still ok.
Network is giffgaff, running through O2 - UK.
Taking this sim to other phone - works fine.
Support from giffgaff said that everything is perfect on their end.
Putting any sim in this phone, shows same issues - no signal, but there is mobile internet.
Checked status of IMEI, and it says in online services that phone is unblocked.
I have tried on/off airplane mode, restarting, taking battery off for a while, with sim in and out, as well did factory reset - still issue is here.
It is unrooted, just original rom.
Going to settings > mobile networks > network operators > I select any network and it says: "Can't connect to this network at the moment. Try again later.". Same when choose automatically.
It allows to do emergency calls, and in status bar shows: "emergency calls only | giffgaff".
In About Phone section, network is "O2 - UK" as suppose to be, Signal strength "-101 dBm 7 asu", mobile network type "HSPDA:8", service status "Out of service", Roaming "Not roaming".
Please ask any questions if any additional information is needed.
King regards.
I am looking forward to anyone to try assist with this issue, and kin to help.
Click to expand...
Click to collapse
Based on this info, I suspect your radio simply died. You could of course try to reflash the radio firmware yourself, but I would not get my hopes up.
Petrovski80 said:
Based on this info, I suspect your radio simply died. You could of course try to reflash the radio firmware yourself, but I would not get my hopes up.
Click to expand...
Click to collapse
Thanks for info. I thought about that as well.
So would it be the option if I have bought the device from amazon, to use their RMA services - they should replace device.
Is that right?
Thanks for helping out.
Hi Guys.
So received the phone on Thursday, Friday I did a sim swap from my normal sized sim to a micro sim. I waited the whole day but the phone didn't have any network access.
Today when I woke up I I switched the phone on hoping that everything will be fine, thinking the simswap just hasn't gone through yet, still no network access. I took out the swim from the phone and switched with my ipad, the sim was working in the ipad, and the ipads sim also didnt give the phone network access.
In the top right corner it shows full bars in grey, cant make emergency calls or anyhting.
In the about section of the phone, I have ALL the details present, baseband version is there, kernel version is there.
In Status section, network is unkown, signal strenght is -83 dbm 15 asu, network type unkown, service state is out of service, and the rest is also present.
I thought the phone didn't properly register to a network, so went into settings - wireless networks - more settings - mobile networks, but it gives me a insert sim card message.
The phone is reading the simcard fine because it asked for the PIN when switching on.
When trying to make a call I get, it says "Not registered on network"..
So what am I to do? Vodacom can only pickup the phone and exchange it on Tuesday, so was hoping that this might just be a software issue that can be resolved by a flash.
I have tried resetting / hard resetting the phone numerous times.
Its the Note 2 N7105 LTE Version
Any help would be highly appreciated.
Try this
http://forum.xda-developers.com/showthread.php?t=2014982
If you bought it new dont flash anything and send it back. At this stage you dont need to make things complicated
Sent from my GT-N7100 using xda app-developers app
dr.ketan said:
Try this
http://forum.xda-developers.com/showthread.php?t=2014982
Click to expand...
Click to collapse
Great thanks.
I tried this but didn't solve the problem. I am using the same sim that I received from the carrier with the phone they shipped.
I have played around in the menu however, maunally setting the band and so forth, just restarted and started receiving sms, so basically if not for your post I would not have solved this.
Thanks
I have isolated the problem.
In the service menu - UMTS - DEBUG SCREEN - PHONE CONTROL - NETWORK CONTROL - SERVICE DOMAIN
There are 3 options
1 CS + PS
2 CS ONLY
3 PS ONLY
CS seems to be for making calls and sending smses
PS seems to be for data connections (When this is selected, the bars are replaced with a circle with a stripe through)
I Could be wrong with the above, so anyone with experience please shed some light
Those 2 work seperately, but when CS + PS is selected, none of them work? Very odd, anyone know what the issue could be?
anyone?
hi. i just got this phone in the states before coming down to panama. it is verizon, but i called them and they gave me the code and now the phone is unlocked....but i can't get coverage here in panama. i've tried sim cards from a few of the local operators and none of them seem to work. i sure hope someone can help....here's what i've done so far: (oh, pls b patient, i'm a bit of a technophobe)
-unlocked sim. phone gives me sim lock is disabled message....that means i'm good to go, right/
-set phone to gsm only mode.
-software is androaid version 2.3.4
verizon global services told me that everything was as it should be and that the phone should work w/ a local sim card so i'm not really sure where to turn to......hopefully someone here can help. verizon also told me that the phone should work on the frequencies here. i have a claro sim card, but have also tried movistar, digicel, and masmovil. i was told that they use either 850 or 1900.
so, i'm totally stumped. hopefully i'm missing something stupid....btw, tried the sim in other phones (from europe and panama) and it worked w/ them. don't think it's a hadrware problem, but am i missing something? is there a setting change? do i need some kind of software update?
thanks!
update- get cell phone reception w/ gps on
don't know if this will help anyone get to the bottom of this issue, but i realized that when i have the gps on, i get full bar coverage. unfortunately, i can't leave the app on in the background. this makes me think it could be a hardware issue....bad antenna? anyone have any ideas
Same problem
I have the same issue as OP. Got my phone sim unlocked, and it runs on SenseMOD-2012-05-18-225643 Android 4.0.4.
For once I did a factory reset, skipped verizon activation (can´t do and won´t work because I´m not in the USA and do not have a verizon SIM or service), set my network preference to GSM/WCDMA, and the network wasn´t working.
Rebooted, my network is identified as soon as it starts, but then it goes to "No Service". Try to search for network but my carrier does not appear.
Any help?
EDIT:
Playing around with the phone, setting GSM as your network and restarting the phone let me make phone calls. No internet though and the APN was configured correctly. The "E" symbol for the internet blinked once in a while, but never got service.
Also, playing around some more, got my phone to not recognize the network again by removing the SIM another time. This sucks.