Hi all,
I thought I'd turn to the mighty force that is the XDA forums to see if anyone could help fix an issue I'm having.
I understand there is a new update out for the Exynos S20 family that includes camera improvements, but it is not currently available OTA, but you can update via the Smart Switch application on PC.
I have the UK Exynos Samsung Galaxy S20 5G so thought I'd try this manual update method.
After installing Smart Switch on my Windows 10 laptop and the Samsung USB drivers I plugged in my S20 and the laptop immediately recognised the device correctly. It also recognised an update was available (see screenshots).
After clicking update I'm greeted by a message saying my device will be updated to the latest version, it states the update is 5723mb which I thought seems pretty big.
After clicking continue I get a few warnings about backing up my data, not removing the USB cable during install etc.
I then click all confirmed, the warnings go away, then nothing happens!
From watching a few YouTube videos a box should pop up showing the update being downloaded, showing the progress etc on my PC but nothing ever happens.
The smart switch application still works and I can go through all these steps again only for once again nothing to happen.
I've tried a fair few troubleshooting steps including:
Different USB cables, tried 3, each the same (in USB 2 and 3 ports)
Reinstalling the smart switch application on a PC
Reinstalling the drivers for the phone
Checking my antivirus/firewall has the smart switch app whitelisted, it does, all fine
Restarting the PC
Restarting the phone
Running Smart Switch as an administrator
Turning USB debugging on
Making sure the Smart Switch application is not slept etc on my phone
Whatever I try makes no difference at all, the same thing happens, so get so far then nothing, the download never begins, the pop up for the download never opens.
I've checked on task manager in Windows and after I've requested the update begin the application is doing nothing apart from using ram, no CPU or network usage.
I know it's not a big issue, the update will likely be out soon OTA, I just hate when I can't explain why something won't work!
Any and all help much appreciated.
I got a s20 5g withblatest updated firmware and smartswitch and laptop cant recognise phone. Only explorer, is it what happend to you too? Any help or fix for this problem??
I get exactly the same issue
tells me its pre downloaded but like you i click the button and nothing happens
Update is availible OTA now anyway :good:
Thanks for the replies, updated OTA now, who knows why it wouldn't work! Still gave me something to that with during the isolation.
Hi. Anyone uses mobilego wondershare? Cant use it with s20! How to restore apps easily with smartswitch or other restoring software?
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Related
A new update is available for kies. Launch your kies on pc and you will be promted to upgrade
to the new Kies 2.0.3.11082_152 version.
As normal with any Samsung kies update, you may receive "network disconnected" errors while updating.
Just be patient. Upgrade process takes about 4 minutes to complete.
On the outlook (UI), there is no notice change. But maybe new drivers were introduced to enable to "not-yet-known" upgrade process to bada 2.0.
After installing this hotfix every apps are signed as free of charge (of course they're not, and when trying to buy any of them error occurs).
Doublechecked by installing previous version and this hotfix (as there is still no standalone version).
that update didn't appear into my kies until now!!!!
A request from persons who updated : please check if sp**fing hole is patched or not
Is the installing app just once is still in there???
Is kies more buggy now???
Best Regards
@mylove90
Checked, sp**f works like a charm. The issue which unables reinstalling apps is still there.
But reinstalling the apps works in KIES 1.5.
It seems the problem is in KIES 2.0, not the server.
oh ****
they are fixing bugs with bugs or what?!
i don't get it !!!!!!
i think maybe i'll hold and won't update to this useless update
thanks Qron for the news
Best Regards
Updating now...
It's not connecting to my SGS after the update
new kies version detects beta and custom roms. bad thing.
Send a screenshot of the Bug to Samsung tech support
I got email from Samsung customer service since i complained about the reinstall bug.
They have no idea that kies is doing this and therefore they have asked for screenshots to prove it.
So go to the samsung website then log in then go to my page and then on the left click my q & a.
Send them the screenshot and make your complaint.
They are adamant that KIES is not supposed to prevent you from reinstalling your apps paid or free so its good that they confirmed that this was not their intention.
In the complaint mail I sent to Samsung on 22nd Sept, I included two screenshots.
They replied me that they are already investigating the case.
Maybe Samsung has no central co-ordinating unit to attend to complaints of clients,
each country attends to complaints separately. Just maybe...otherwise why ask for more screen shots.
Well..in that case i'll give them a complaint too & make them wake up
Kies Devs aren't working with Samsung Apps Devs
So maybe Kies Devs are making bugs while Samsung apps Devs have no idea what they did
i hope i am wrong and they are all connected
Best Regards
I have nothing but problems with the new Kies. Couldn't find phone after update, then it said drivers didn't work anymore, got it working by reinstalling drivers again but now it can't find the phone again...!
Didn't think they could make Kies any worse, guess I was wrong
Not able to update my FW through kies after moving from KH3 -> DDJE7->ddJH1->ddkd1
Not able to update my FW through kies after moving from
XXKH3 -> DDJE7->ddJH1->ddkd1 from samfirmware.. kies still shows that "The FW of this device cannot be updated"...plz reply if anyone know the fix for this..
amanjit said:
Not able to update my FW through kies after moving from
XXKH3 -> DDJE7->ddJH1->ddkd1 from samfirmware.. kies still shows that "The FW of this device cannot be updated"...plz reply if anyone know the fix for this..
Click to expand...
Click to collapse
You need to flash to any full firmware of your region.
After flashing, go to admin mode, pre-configuration setting, and install the correct csc for that region.
Then kies will be able to update your phone again.
Best of luck.
After updating Kies to 2.0.3.11082_152 on my Samsung Galaxy S2 , DeviceDataService crashes , cant do any file transfers, ironically kies reads the phones contact data. Whats going on with kies ? earlier before this upgrade it was slow but used to work fine...
I am having a problem which I think started only when I last updated kies, it gave me errors that phone not detected I restarted the computer then finally got it detected but now when I disconnect the media scanner on phone does not run hence the following problem.
1. From Camera / video camcorder window I cannot access the gallery anymore. My gallery is on External 32gb sd card.
2. Custom ringtone changes randomly then again (sometimes) its back to my preset default. (internal sd card)
I have custom folder named "my ringtones" in which mp3 files are there to set as my default ring tone & 2 of the groups use custom ring tone so I can identify which group is calling.
Now this folder is on internal SD card & its there for sure but the default ringtone set losses its setting & change to stock rom default ringtone & then I can even see my ringtone folder from settings/sound/phone ringtone & don't know how to set custom ringtone unless it shows.
Any way to force the media scanner, I don't know how it got disabled.
Seems new Version availabale 2.1.0.11095_121
Not tested yet...
Best Regards
admin mode?
spacks said:
You need to flash to any full firmware of your region.
After flashing, go to admin mode, pre-configuration setting, and install the correct csc for that region.
Then kies will be able to update your phone again.
Best of luck.
Click to expand...
Click to collapse
how can I go to/in admin mode? pls
adfree said:
Seems new Version availabale 2.1.0.11095_121
Not tested yet...
Best Regards
Click to expand...
Click to collapse
The only new thing as i see is the Podcast store
It looks so cool but no idea if we will find useful stuff in it
Best Regards
I recently received a G3 from Fido when I renewed my contract.
I've barely used it. I've been using my old iPhone for work, and until I find a tough enough case (I work in construction and it's hard on phones) and fully migrate my data and apps, I haven't been using the G3 as a phone.
I've done some mild surfing, watched a bunch of videos, read a book or two and just generally played around getting to know android.
I did root it using LG_One_Click_Root_v1.3 and at first there were no problems.
Then I started getting errors like
Unfortunately LG IA has stopped. And then it was Unfortunately Google Play services has stopped.
It was so persistent, that I did a factory reset.
After that, the Unfortunately X has stopped messages now included:
LG Keyboard
Blootooth
Google Play services
Youtube
So I then went into SuperSU and uninstalled the root.
I've since done a few more factory resets. And in addition to the Unfortunately X has stopped messages, I also have to following problems:
File Manager shows no directories in system memory, and will not show the MicroSD (although I can mount and unmount it in Settings).
I cannot connect via USB, as a drive, or through LG PC Suite
LG PC Suite will not connect through wifi either
Accounts & sync > Add acount
Couldn't sign in
There was a problem communicating with Google servers
Try again later
Click to expand...
Click to collapse
LG Account
Webpage not available
The webpage at: _LG Account_ could not be loaded because:
net::ERR_UNKNOWN_URL_SCHEME
Click to expand...
Click to collapse
But these are probably related to the fact that it just doesn't seem to be connecting to anything. The browser gives me this error:
Unable to resolve the server's DNS address.
Click to expand...
Click to collapse
Because I can't connect to the internet (via cell network or wifi), I cannot get another file manager/explorer, or install an app to be sure that the root is really uninstalled.
Things I need/would like to know:
Is there an easy fix for this that someone can point me to?
What are the odds this was all caused by the rooting?
Is it possible an OTA update caused this?
How can I verify that no traces of rooting remain if I try and return/repair this under warranty?
How might I finish removing the root if it is not cleansed?
Can anyone provide a link to a Fido stock ROM?
TIA for any help, pointers or general info that may be of any help.
-------------------------------------------------------------------------
LG-D852
Android version
5.0.1
Kernel version
3.4.0
Baseband version
MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
Build number
LRX21Y
Software version
D85220c
Hello,
I have spent a whole day trying to get MTP to work. It was working last week. I did an update to the latest OTA 2.19.40.22. Rooted and froze a bunch of apps. I am thinking I need to defrost everything but that's a pain to do.
I have PC Link showing as a drive but I haven't installed it. ADB works and sees the device. The MTP driver is installed and there are no exclamation marks in devices. It just doesn't show in explorer like it did last week.
Any ideas? Anything simple and obvious before I unfreeze all the apps.
Windows 8.1 here BTW
Thanks,
Jeannette
Hi,
After performing OTA update to Android 9 Pie WiFi started to experience serios problems.
It connects to Wi-Fi routers like before, but keep constantly loosing connection. The indication in the status bar is like normal. However all apps requiring internet stop working.
In Twitter app, you can browse the tweets but when you want to update the screen you have 'Unable to get tweets at this time'
In Gmail app, you can browse emails in a folder but when you switch to other folder you will have 'Connection error, retry'
In eBay app, you may go into Bids area of the app and see your bids, but when you switch to a lot the app locks.
WiFi calling is not working.
This problem was reported many times this summer, when Pie was available for beta download (Reddit and Google dev forums have a long list of reports). It was suggested that:
-disable\enable WiFi trick can work this out. (It cannot with XZ2c)
-disable IPv6 in router as the Pie tries to establish IPv6 connection (It is not a solution when you are not an admin of a router, but I checked on 3 networks and diffrent models by disabling IPv6- no use).
-disable WiFi discovery in WiFi settings (it does not work).
-reset network setting (I did lost all my saved networks, but it did not help).
I contacted Sony Support and the only suggestions is that OTA update did not go well, so they want me to make update again via Xperia Companion. Meaning hours of backup and loosing information and settings of dozens of apps.
According to the reports (you can google "WiFi issues after Android Pie update") making factory reset is not a solution. I will try to restore the updated Android 9 via Xperia Companion.
But this is the serious issue equal to bricking a phone that quite new yet. (((((((
seems I am experiencing this as well sometimes after PIE update... sh!t..
I made clean install via Xperia Companion and it did not help. Sony wants me to bring it to the service.
Is there a way to roll back to Android 8.1?
mxvtt said:
Is there a way to roll back to Android 8.1?
Click to expand...
Click to collapse
Yes, install flashtool and download a firmware that is still on Oreo (check version number). I used the SG one (4G icon and NFC persistent icon). After flashing it, you most likely end up in a bootloop. Fix this with Experia Companion. Don't wait to long though; once Pie is available for all regions, you can't use Companion to fix the bootloop AND stay on Oreo. You will be stuck with Pie. Good luck!
real_marsman said:
Yes, install flashtool and download a firmware that is still on Oreo (check version number). I used the SG one (4G icon and NFC persistent icon). After flashing it, you most likely end up in a bootloop. Fix this with Experia Companion. Don't wait to long though; once Pie is available for all regions, you can't use Companion to fix the bootloop AND stay on Oreo. You will be stuck with Pie. Good luck!
Click to expand...
Click to collapse
Sound near impossible. When can I get the latest Oreo for ZX2c? Can you guide me to flashtool thread, so that I could read how to do it?
It's not too difficult. All you need to know is at flashtool.net
Installed previous firmware, all problems gone!! Even the speed is faster than on Android Pie
Now I need to find out how to hide Sony's 'New software available' from the notifications.
mxvtt said:
Installed previous firmware, all problems gone!! Even the speed is faster than on Android Pie
Now I need to find out how to hide Sony's 'New software available' from the notifications.
Click to expand...
Click to collapse
if you find out please share... did it appear even disabling the auto-update in settings?
and you had to factory reset to revert succesfully to Oreo I think? can you list the steps you followed? I may be interested in reverting to oreo as well until pie will be more stable...tia!
FcukBloat said:
if you find out please share... did it appear even disabling the auto-update in settings?
and you had to factory reset to revert succesfully to Oreo I think? can you list the steps you followed? I may be interested in reverting to oreo as well until pie will be more stable...tia!
Click to expand...
Click to collapse
1) I donwloaded and installed flashtool
2) I dowloaded and installed the driver https://developer.sony.com/file/download/xperia-xz2-driver/
3) I find the previous firmware for my region, the latest is 51.1.A.11.51 . It is one big 2.2 Gb *.ftf file, I put it into C:\Users\**yourname*\.flashTool\firmwares on my Win7 pc
4) Run the flashtool and pressed the flash button
5) when prompted I switched off the phone, pressed volume down button and then inserted the USB into phone and pc
6) Waited 7-8 minutes untill the flashing is finished.
Disconnected the phone, pressed power and in 10 minutes I have this cool device up and running like it should!
mxvtt said:
1) I donwloaded and installed flashtool
2) I dowloaded and installed the driver https://developer.sony.com/file/download/xperia-xz2-driver/
3) I find the previous firmware for my region, the latest is 51.1.A.11.51 . It is one big 2.2 Gb *.ftf file, I put it into C:\Users\**yourname*\.flashTool\firmwares on my Win7 pc
4) Run the flashtool and pressed the flash button
5) when prompted I switched off the phone, pressed volume down button and then inserted the USB into phone and pc
6) Waited 7-8 minutes untill the flashing is finished.
Disconnected the phone, pressed power and in 10 minutes I have this cool device up and running like it should!
Click to expand...
Click to collapse
thanks I already downloaded the .11.51 firmware also, but I don't have the ftf, I have all files extracted... probably because I selected to unpack it automatically.. but I thought I still could find the ftf somewhere... will download it again without the unpacking this time and see.
this way it cleared all your data right? and wiped internal sd also maybe? or all your data was still there after the downgrade?
FcukBloat said:
thanks I already downloaded the .11.51 firmware also, but I don't have the ftf, I have all files extracted... probably because I selected to unpack it automatically.. but I thought I still could find the ftf somewhere... will download it again without the unpacking this time and see.
this way it cleared all your data right? and wiped internal sd also maybe? or all your data was still there after the downgrade?
Click to expand...
Click to collapse
SD card remained untouched. But flashin wiped all personal data from the phone
mxvtt said:
SD card remained untouched. But flashin wiped all personal data from the phone
Click to expand...
Click to collapse
thanks for the info, fastory reset is not a big problem for me, I think I am downgrading also soon! don't like pies... :laugh: redownloading ftf now and flashtool (which is taking ages to complete download... so slow!)
edit: even without unpacking I don't have the ftf but three separated files, will google to see how to create the ftf from the firmware files!
nvm
downgrade successful, great to see Oreo running again! quick settings icons in pie are just horrible..
no update notification here yet, but probably just because the ftf i chose (customized ce1) has no pie update available yet...!
FcukBloat said:
downgrade successful, great to see Oreo running again! quick settings icons in pie are just horrible..
no update notification here yet, but probably just because the ftf i chose (customized ce1) has no pie update available yet...!
Click to expand...
Click to collapse
Glad to hear that you succeded! Congrats!
I have read some advice that AdGuard app can block Sony Software Updates, but it required installation of crapware (unnecessary browsers) so I will look into other possibilities to block it. This exercise with Pie update made me spend long hours backing up and restoring, so I will need more time.
Offtopic: I have blocked updates on Win 10, Mozilla and now it is time for my Android phone. What is this world coming to...
mxvtt said:
Glad to hear that you succeded! Congrats!
I have read some advice that AdGuard app can block Sony Software Updates, but it required installation of crapware (unnecessary browsers) so I will look into other possibilities to block it. This exercise with Pie update made me spend long hours backing up and restoring, so I will need more time.
Offtopic: I have blocked updates on Win 10, Mozilla and now it is time for my Android phone. What is this world coming to...
Click to expand...
Click to collapse
I'm using adguard to block ads in browser.. maybe if we disable the Sony sw update app via adb will do the trick? i did this to disable some system apps that were not possible to disable from settings (SwiftKey keyboard etc)
i don't mind about future updates so will try tomorrow if i have time and see what happens!
disabled all update relevant apps from the phone via adb shell.. I hope this will prevent the ota update to show up, will see when the PIE update for CE1 will be released! :fingers-crossed::fingers-crossed:
FcukBloat said:
disabled all update relevant apps from the phone via adb shell.. I hope this will prevent the ota update to show up, will see when the PIE update for CE1 will be released! :fingers-crossed::fingers-crossed:
Click to expand...
Click to collapse
Can you guide me how you do it exactly? (Explain me like I am 5, please )
mxvtt said:
Can you guide me how you do it exactly? (Explain me like I am 5, please )
Click to expand...
Click to collapse
you must install minimal adb for windows and send the adb command, I did it on win10 and it worked fine. also disabled headsup notifications this way, hate them!
when you have minimal adb installed, connect the phone via usb (when it is on and debug mode enabled in advanced settings) open a command prompt from the folder where you have adb.exe and run:
adb devices
... to check if your phone is seen. if so, run the following commands to disable sony update apps:
pm uninstall -k --user 0 com.sonyericsson.updatecenter
pm uninstall -k --user 0 com.sonymobile.mtp.extension.fotaupdate
pm uninstall -k --user 0 com.sonyericsson.mtp.extension.update
pm uninstall -k --user 0 com.sonymobile.updatecenter.config.latecmz
pm uninstall -k --user 0 com.sonymobile.updatecenter.config.autoinstall
doing like this now when I go to settings > sw update I have now the stock android update app opening, not the sony app anymore, so hope the sony updates won't be seen anymore!
if you have already the notification always shown you can try the above and see if after rebooting the phone, it disappears or not..
let me know!
see
I have an unlocked Fold 3, purchased directly from Samsung. When I try to do the OTA update to Android 12, after the reboot into the updater (the robot screen), it fails every time at 25% and then reboots back into 11. I have verified Google play services are up to dare.
Anyone have an idea other than doing a factory reset and then trying?
TechnoLawyer said:
I have an unlocked Fold 3, purchased directly from Samsung. When I try to do the OTA update to Android 12, after the reboot into the updater (the robot screen), it fails every time at 25% and then reboots back into 11. I have verified Google play services are up to dare.
Anyone have an idea other than doing a factory reset and then trying?
Click to expand...
Click to collapse
Are you taking an OTA update that was pushed to your phone? Or are you trying to manually update it?
If it's the OTA, use Odin to do a fresh install. You will likely end up losing stuff but that makes it a clean install. Backup everything, screen shots for things you can't just backup, and you should be back in the saddle.
There's not much else you can do via OTA. Even Sammy will suggest a reset, but they aren't much help anyway.
Try using Samsung smart switch through a pc. Connect your phone to pc and there you can select update and it shall update your phone. Hopefully this will pass without issue.
Samsung Smart Switch
Samsung Smart Switch seamlessly transfers contacts, photos, music, videos, messages, notes, calendars and more to virtually any Samsung Galaxy device.
www.samsung.com